dyson v11 lcd screen not working free sample

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dyson v11 lcd screen not working free sample

WhenI tried out the Dyson V10 Absolute vacuum last year, I was astonished at just how far cordless vacuum technology had come. Prior to my tests, all the cordless vacuums I’d used were either light on power, battery life, or both. In any case, theyneverstacked up to some of the more powerful corded vacuums I’d used. The V10 was the vacuum that finally broke through, demolishing the cleaning performance of not only all the cordless vacuums I’d used, but even the most heavy-duty traditional vacs too.

Never one to rest on their laurels, Dyson released theDyson V11 Torque Drivecordless vacuum almost a year to the day after the V10. And just like last year, they were nice enough to send us a sample of their new vacuum so we could test it out. I eagerly snapped up the sample they sent and took it home to get some cleaning done.

Let’s say you’re already familiar with the Dyson V10 and other past Dyson cordless vacuums, maybe you even own one. What’s so different about the V11 that you should give it a second look or be compelled to upgrade? At a glance, it looks almost identical to last year’s model, right down to its size and design.

One upgrade from last year’s model is immediately apparent: the new LCD screen at the top of the vacuum. I’ll admit the idea of adding a screen to a vacuum seemed a little gratuitous to me at first blush. That was before I actually used it. In practice, the V11’s color LCD display makes every aspect of operating the vacuum easier, from vacuuming to maintenance. The screen feeds you real time performance reports while you clean, displaying the current cleaning mode, remaining run time, battery power, charging status when plugged in, and maintenance alerts for when it’s time to clean filters or remove a blockage.

At first, I was sad to see that the soft roller head that was included with the V10 Absolute is not included with the Dyson V11 Torque Drive. As someone with an apartment covered in hardwood flooring, the soft roller head was an essential piece of my cleaning process. My sadness abated when I discovered that the V11’s new Dynamic Load Sensor (DLS) technology eliminated the need for tweaking settings and swapping heads. The DLS is embedded within the included High Torque cleaner head, automatically controlling the motor position 360 times a second to detect the brush resistance and set the motor speed for the appropriate surface (i.e. hardwood floors vs carpet).

Dyson’s intelligent features may have automated a lot of the cleaning process, but that’s not to say they’ve taken away all your control; the V11 can be switched between three modes: Auto, Boost, and Eco. Auto takes full advantage of the DLS, adapting the suction power as you clean across different surfaces. Boost mode, according to Dyson, yields twice the suction of any cordless vacuum, making it the perfect option for stubborn dirt and debris. And Eco, the low power setting, is optimized for stretching as much battery life out of the V11 as possible, offering as much as an hour of cleaning time.

Dyson added brains to the V11 with the DLS, but it didn’t skimp on the brawn. The Dyson digital motor in the V11 runs at the same speed as the digital motor in the V10 — up to 125,000 rpm — but in fact helps generate 20% more suction power than the V10. It achieves this by working in tandem with the improved battery Dyson threw in the V11. This new battery has larger high-capacity cathodes compared to the V10, which delivers a significant boost in power over the previous generation model.

Besides the intelligent High Torque cleaner head, the Dyson V11 Torque Drive packs in a number of other attachments. In the box, you’ll find the mini motorized tool for cleaning small surfaces, combination tool (a 2-in-1 brush and wide nozzle), crevice tool for cleaning gaps and edges, mini soft dusting brush for delicate surfaces, and the stubborn dirt brush for digging out difficult patches of dirt and debris.

In addition to the attachments, you’ll also find the wand, a wand storage clip for keeping the crevice and combination tools attached to the V11, a wall-mounting docking station for more convenient charging, and, of course, the charger itself.

With so many options for cleaning, the mind fills with possibilities about where to even start. I figured I may as well start with the basics, so I outfitted the V11 with the High Torque head and set about cleaning the floor in my apartment.

My apartment’s flooring, outside of the kitchen and bathroom, is all hardwood, which made for an easy point of comparison between the new High Torque head and the old soft roller head. After cleaning my apartment multiple times over with the Dyson V11, I’m happy to report that the High Torque attachment worked just as well for my cleaning needs. Even under close scrutiny, I struggled to find any leftover dirt or other detritus that the V11 may have missed.

Of course, just running over hard flooring doesn’t test the other half of the High Torque head’s capabilities, so I did a little bit of vacuuming on carpet at the Newegg offices to test its cleaning performance. Once again, the V11 and High Torque attachment passed with flying colors, as it was able to clean up a carpeted storage room covered in dirt and other small bits of debris, leaving it spotless. Based on my testing, I’m left to conclude that the DLS technology Dyson boasts about isn’t some ploy to include less attachments, but rather is a step forward in intelligent cleaning. Unlike my regular upright vacuum, there was no fiddling with the height necessary when I switched from cleaning hardwood to carpet (though you can still manually adjust height on the High Torque head if you need to further fine-tune your cleaning), nor was there any need to change attachments like on the previous Dyson cordless models. In other words, a little bit of smarts from the DLS goes a long way in taking the hassle out of cleaning

Switching between the Dyson V11’s three cleaning modes is as easy as pushing the button beneath its LCD screen. As you clean, a running estimate of remaining battery life is displayed on the screen. Before I did any cleaning, I charged the V11’s battery to full, and then did the bulk of my cleaning in Auto mode. At the end of my time testing out Dyson’s vacuum, I still had an estimated battery life of 10 minutes in Auto mode, 6 minutes in Boost, and a whopping 22 minutes in Eco. That’s after cleaning my entire apartment once, spot cleaning it a second time a week later, cleaning my car, vacuuming the carpet at work, and the bit of cleaning I’ll describe in the next section. I found the battery indicator on the screen to be almost pinpoint accurate: once I drained the battery to an estimated 5 minutes remaining in Boost mode, I set a time on my phone for five minutes and continuously ran the V11 over some carpet in Boost mode. In the end, the battery died just six seconds before the timer ran out, making the Dyson V11 more accurate at measuring battery life than most other electronic devices I’ve used. You can likely attribute this to the innate system monitoring and altitude sensors embedded in the vacuum, which measure battery capacity four times a second. Whatever the reason, I believe the results speak for themselves.

Last year, I spent a lot of time describing how each tool with the V10 performed, and while I could take the same tact again this year and monotonously drone on about how, surprise, each of them are great and did an amazing job of cleaning my apartment, car,  and work space, I’m going to actually get a little more personal this time around andshowyou how well the V11 worked for me.

You could suggest that I just eat my tasty snack somewhere else where it’s easier to clean the crumbs, like the other 90% of my apartment that’s bare hardwood flooring. But to that I say, I shouldn’t have to refrain from snacking where I want just because my vacuum isn’t up to the task! Dyson apparently agrees with me, because the V11 was just what I needed to restore a sense of cleanliness to, for lack of a better term, my snack nook.

So, with that all out of the way, I’m going to show you a before and after comparison of the rug to demonstrate how well the Dyson cleans out stubborn crumbs. At least, that’s what I had in my mind. After examining the set of photos I took, it dawned on me that just showing a picture of a crumb-covered rug and another picture of a clean rug really wouldn’t illustrate the cleaning power of the V11—in fact, how could I even prove that the Dyson vacuum even did the job? So, for the sake of proving to all of you just how effective the V11 was at cleaning up my messes, I went to the trouble of dirtying my freshly cleaned rug by eating one of my beloved snack bars directly over it. For proof, here’s the smoking gun:

With the rug freshly sullied, I set about producing a more convincing piece of evidence to the Dyson V11’s stellar suction and cleaning capabilities. So, if you want to see the conclusion of this incredibly long-winded tale, take a glimpse at the video of me cleaning my crumb-encrusted floor with the V11 and its mini soft dusting brush attachment.

Not only did the Dyson V11 do a great job of cleaning my rug, it managed to do so with just the mini soft dusting brush attachment (and even with me awkwardly cleaning while holding my phone in my other hand to record the process). While I’m sure the stubborn dirt brush would have performed similarly well, based on the excellent job it did cleaning dirt off the floor of my car, I used the soft dusting brush because of its specialization in cleaning delicate fabrics, and rightly assumed that the brush could clean my rug without making it any shaggier.

I should also mention that the V11 was perfectly capable of cleaning out all the crumbs in Auto mode. I never needed to engage the Boost mode for even the most stubborn embedded bits of debris. That’s especially impressive when you consider that the Auto mode of the V11 still produced enough suction to dislodge and suck up stubborn crumbs that other vacuums failed to clean. Now, writing after my testing period, I miss the V11 already.

Beyond adding more power and battery life, I couldn’t think of any ways Dyson could improve on what they achieved with the V10. But the intelligent cleaning offered by the DLS and LCD screen makes cleaning so much easier than it already was on the previous model that I was once again awed by the ingenuity of Dyson’s design. One of the main drawbacks to going with a cordless stick vacuum from other brands is the battery power and suction capabilities, however Dyson has solved the riddle more than twice over. The Dyson cordless vacuums have been powerful for years, but with the Dyson V11, harnessing that power is now easier than ever.

dyson v11 lcd screen not working free sample

We nearly made the cheapest version of the LG CordZero the runner-up pick in this guide, and buying this vacuum instead of a Tineco S11 or a Dyson V8 is a reasonable choice. The LG CordZero isn’t as lightweight or smooth-steering as the Tineco S11, but it does have noticeably stronger suction. On the other hand, this LG model’s regular on/off power toggle is much more comfortable than the Dyson V8’s, but this vacuum doesn’t clean rugs quite as well. The low-end CordZero A9 is an in-betweener option, and a great fit for some people. The main weakness is that it snowplows more types of big debris on bare floors—even cat litter, to some extent—than most stick vacuums.

We had written off the CordZero in previous versions of this guide as an overpriced Dyson wannabe. But the price has fallen so sharply for the base model that it’s a much better choice now.

We still think the Triflex is a wonderful vacuum in a lot of important ways. Its best quality is the comfort—no other cordless vacuum beats the handling. You can convert it between two different body styles by rearranging the order in which the parts fit together (no tools needed). In its traditional upright configuration, the Triflex is the most balanced, comfortable, sturdy-feeling cordless vac we’ve ever used. (The modern stick-style configuration is fine, too, and it can also separate into a Dustbuster-like handheld vac.) It hugs the ground in a way we haven’t experienced with almost any other battery-powered machine. The cleaning performance was also excellent in our tests: It wasn’t quite as effective as the top-of-the-line Dyson models at digging fine dust out of thick carpets, but it was better than nearly all other models, and it did an excellent job on bare floors (without our having to switch to a specialty cleaning head as on most cordless vacuums). The only major downside we could glean from our initial testing was the small, hard-to-use dustbin.

The Lupe Pure Cordless is billed as a strong, long-lasting cordless vacuum that will allow you to continually replace parts over time instead of chucking the whole machine when a single part fails. (It began as a Kickstarter project by some former Dyson engineers, and it actually came to fruition—good for them.) We’ll have to wait and see whether that proves to be true. It certainly feels like a sturdy vacuum, but we don’t have any solid evidence that it’ll be longer-lasting than other expensive cordless vacuums we’ve tested.

As for the basics, the Lupe Pure Cordless is actually the most powerful bare-floor cleaner we’ve tested, thanks to very strong suction and an unusual dual-roller head design. We found that it’s excellent on carpets, as well, though not on the level of the (less expensive) Dyson V15. It can’t convert into a handheld vacuum, but it does have a flexible hose that mostly accomplishes the same thing. The big downside is the handling: It’s heavy and a little hard to steer compared with most cordless stick vacs, and it tends to jam on area rugs that other sticks have no problem with.

The Shark Rocket lineup was thoroughly mediocre in our testing, but the new Shark Vertex IZ462 is worth a look if you frequently need to suck up large debris (think yard waste or breakfast cereal) alongside your regular rug-cleaning routine. Its carpet performance is respectable for a vacuum with such magnet-like prowess on bare floors—a great compromise for people who really need both, in other words. We don’t recommend it for a wide audience because our analysis of customer reviews suggests that very few people really want this kind of floor-carpet balance in their vacuum’s cleaning performance. (Owners are much more likely to comment on a vacuum’s carpet-cleaning performance, we found.) The Vertex is also noticeably heavier than the Tineco or Dyson models we recommend, and the mechanism that locks the vacuum into the upright position didn’t always click into place for us, giving the vacuum a bit of a cheap feel. (For those who might be keeping track: This is an updated version of the Shark Ion F80, which we recommended in this guide a few years ago.)

I’d like to begin this section by taking a moment to remember the Hoover Linx, Wirecutter’s first ever pick for the best cordless vacuum in 2014 and a budget pick for many years until it finally disappeared from stores in fall 2021. Despite its modest suction and short battery life by the standards of the past few years, it was unusually sturdy for a battery-powered appliance. That alone is why we continued to recommend it for people who wanted something not too expensive for quick cleanups. Thanks for the memories!

The first is the Hoover OnePwr Evolve Pet, which is sort of an updated version of the Linx available for a similar price ($150-ish). It had respectably strong suction in our tests and worked okay on rugs, but not nearly as well as the Black+Decker Powerseries Extreme that we recommend. And like the Black+Decker, this Hoover model is a snowplower on bare floors. The traditional self-standing design is easy to steer and store. Hoover has switched most of its lineup, including the Evolve, to a unified battery pack system, so finding replacement batteries should be easy for at least the next few years, and they’re reasonably priced, too. Unfortunately, the rate of battery pack failure is uncomfortably high, according to our AI-assisted analysis of customer reviews—about 10% of owners cited that as a problem, and the vacuum has been out for only about 18 months at this writing, so that isn’t a great sign.

What about all those cheap sticks on Amazon? You might be reasonably happy with one when it’s brand-new, but we’re confident that none of them will last, so we’ve decided not to waste any more of anybody’s time trying to figure out which $100 Dyson knockoff might pick up a few extra grains of sand before it heads to the landfill in a year.

Roborock (which makes some of our favorite robot vacuums) makes a strong, comfortable-to-use, somewhat overpriced cordless stick vacuum, the H7. (We also tested its predecessor, the H6, a couple of years ago.) It’s particularly great on rugs, landing between the Dyson V8 and V11 in our test results. The unusual part here is the battery: It’s a polymer “soft pack” that offers as much run time as on most competing models but is less bulky. And if you want, you can swap out the H7’s cyclonic filter and pop in a vacuum bag instead for easier dirt disposal. We found that using the bag chokes the suction a bit but otherwise seems to work well—you’ll just have to replace the tiny bags pretty frequently. We like the Roborock H7 vacuum a lot, but we’re not ready to recommend it because we have no idea how durable it will be: Soft-pack batteries do not have a track record in vacuum cleaners yet. A Roborock representative also told us that the company doesn’t yet have plans to sell replacement batteries and expects owners to move on to a new vacuum every three years or so.

Samsung isn’t known for its vacuums in North America, but it released a slew of new cordless stick vacs in 2021. We tested the Jet 70 and found that it was just okay, really nothing special among a crowded field. In our tests it was a decent carpet cleaner, though not quite as strong as the similarly priced Tineco S11 or Dyson V8. It was also the worst snowplower we tested on bare floors—it pushed around more types of debris without sucking the stuff up than the other models we tested. Spare parts for the Jet 70 and other Samsung Jet sticks are also more expensive than other brands’ spares—even Dyson’s. Samsung sells a few other variants of the Jet sticks, but the main differences are the suction levels and accessory kits. Of note, the Jet 90 will work with an optional accessory (usually $200) that empties the vacuum on its own, though we have not tested it.

Dyson makes a couple of models that aren’t very compelling. The Dyson Omni-glide is meant to be a nimble vacuum designed for cleaning bare floors. We cover it in greater depth in our guide to hard-floor vacuums, but in a nutshell, we just didn’t find it to be very comfortable to use or very good at cleaning bare floors.

We tried the Hoover OnePwr Blade+, which worked great on short rugs and did a solid job of getting heavy debris out of thicker rugs, especially considering the price. The main downside is that it snowplows big debris like nobody’s business. Also, the Blade+ is awkwardly top-heavy, and this vacuum (like the OnePwr Evolve, which we covered above) has a lot more negative reviews about battery failures than we expect to see. Hoover makes a bunch of other vacuums in the OnePwr series that we may test in the future, though nothing jumps off the page as an obvious challenger for any of our picks.

We tested the Bissell AirRam a few years ago. It has good ratings from several other publications that test and review vacuums, but we didn’t find it to be outstanding on either bare floors or carpets. It doesn’t convert to a handheld vacuum, and the handling is stiff—though not top-heavy, as with most other cordless sticks.

The expensive Bissell ICONpet Pro (now discontinued) was just okay on rugs and not great on bare floors. It also felt heavier in the hand than most models and was otherwise unremarkable. The regular ICONpet is much more affordable but still isn’t anything special for the price.

We like a lot of Eufy products, but not the HomeVac S11 Infinity. It’s priced like a Dyson but cleans like a cheap vacuum. It could be worth a look if Eufy cuts the price to $150.

Tacony makes cordless vacuums under its Simplicity and Riccar labels, but none of them are standouts. The most impressive is the Simplicity Cordless Freedom, at $700. But it can’t convert into a handheld vacuum, and it lacks a hose, offers less suction, has a less-aggressive brush roll, and is heavier and harder to steer than the Dyson V11 Torque Drive.

dyson v11 lcd screen not working free sample

Some people are always going to mock the idea of buying a Dyson cordless vacuum. When I told a friend of mine I’ve been testing out the company’s latest, top-tier V11 Torque Drive — and revealed its $700 price — she couldn’t contain her laughter and quickly said, “I’ll stick with my $80 Bissell.” The Verge isn’t in the habit of reviewing vacuums, and I don’t expect that to change anytime soon. But if you’re in the market for a Dyson and opt to buy the most expensive V11, there’s something unique about it compared to all past models: it has an LCD screen. Maybe that’s why the company thought it made sense to send us one. I’m not going to be the one to sell you on a Dyson, but I do use plenty of screens. Does a vacuum cleaner really need one?

The circular display on the V11 Torque Drive has three purposes: it shows which mode you’re in when vacuuming, how much time you’ve got left before the battery runs out, and instructions for what to do if the device detects a blockage or that the filter needs replacing. And that’s basically it. It’s not a touchscreen; you switch between modes by pressing the button below the LCD.

But something about the screen made the V11 feel at least slightly more gadget-y than a typical corded stand-up vacuum. You’d hope something would feel a little special about this $700 suction machine — aside from Dyson’s famous ability to gloriously over-engineer anything. I think most of all, I really came to appreciate the real-time estimate of remaining battery life. You won’t find yourself hurriedly vacuuming to make sure you finish before it turns off. Dyson says the vacuum monitors battery capacity four times every second, which seems like overkill, but is also a very Dyson thing to do.

Auto: This is one of the new tricks of Dyson’s latest vacuum. It can detect when you’re on different surfaces and automatically adjust the intensity of suction power as you move between them. The power will ramp up on carpets and ease back down on hardwood floors. Auto mode allows for a really nice balance of battery life, reaching up to 30 minutes or so on a charge in my experience. It only works with the main “high torque” cleaner head, as the other bundled extensions lack the Dynamic Load Sensor system required for the V11 to know what type of floor it’s on. That brush head measures resistance (“Am I on a carpet or flat ground?”) up to 360 times per second. When other attachments are used, this mode changes to medium suction.

Boost: Here’s where the V11 Torque Drive shows its, well, torque. If you’ve got a challenging rug or something else that’s going to need a serious amount of suction, this is the mode for you. When in Boost, the motor can rev up to 125,000 rpm and the brush bar spins 60 times each second. You really feel this thing grabbing onto the floor to a surprising, very powerful degree. But Boost should really only be used for those heavy-duty situations, as you’ll get barely over 10 minutes of battery (even after a full charge) when you run this vacuum nonstop at full throttle.

Eco: If you’re just doing an in-between clean or have a house or apartment that’s pretty easy on vacuums, Eco mode will ensure you get the most from the V11’s battery. You should be able to reach upward of an hour before it dies, which is considerably longer than older Dyson cordless vacuums.

There’s no on or off switch on a Dyson, in case you’re unfamiliar with them. Instead, you’ve got to hold down the trigger on the handle to run the vacuum motor. One of my absolute favorite things about the V11 is the sound that it makes when you release that trigger: it’s like something out of a Marvel movie, or what I’d imagine a ray gun powering down to sound like. I had The Verge’s resident audio wiz Andrew Marino record it:

Yes, Dyson vacuums pick up a surprising and often disgusting amount of dust, dirt, dog hair, and other household grime. I live in an apartment with two pugs — one of them nearly 15 and shedding without abandon — and this cordless stick vacuum can suck all of it up. When it comes time to empty the V11, you just press down on the red lever and it fires all of the muck right into your trash bin. The filter, which Dyson says “traps 99.97 percent of particles as small as 0.3 microns,” should be cleaned monthly, which only requires washing it with water and leaving it to dry for 24 hours.

At 6.68 pounds, the V11 is pretty comfortable to use in most cleaning scenarios, but your arm might get a little tired if you’re cleaning blinds or something overhead. Its maneuverability is excellent, allowing for tight turns, and you can hit those tough-to-reach spots using its collection of included attachments. The long aluminum cylinder can always be detached if it’s preventing you from getting somewhere, but it’s also an asset when reaching under beds since the V11 can basically lie flat.

I should mention that the cheaper $599 V11 Animal has all of the exact same functionality and cleaning power — including auto mode — as the pricier Torque Drive model. The only difference is that LCD screen. With the Animal, you get a less precise three-bar battery meter. You also lose out on one of the smaller cleaning brushes, but there are already plenty in the box as is.

So is the LCD worth an extra $100? It really depends on how much you care about a by-the-minute look at remaining battery runtime. It certainly helps alleviate the range anxiety that can happen with other Dyson vacuums, where you never really know when they are going to die on you. The videos for filter cleaning reminders or clearing out a blockage are also fairly convenient, as you’ll never have to worry about an instruction manual for your fancy vacuum. If you’re already committed to going in on a Dyson, maybe the extra cash won’t matter much to you.

But the V11’s introduction means that Dyson’s older cordless models are only going to get cheaper, and they’re plenty capable at sucking your floors clean — only without the screen.

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dyson v11 lcd screen not working free sample

Let’s go pro-level deep and look at the features, tools, and maintenance of Dyson’s latest stick vacuum. This is a comprehensive review of the Dyson V11 stick vacuum.

We buy amazing tech but sometimes those next-level features never actualize for us because we don’t take the time to learn how to use the item to its maximum capabilities. When I got my Dyson V11, I sat down for an hour or so reading instructions and watching videos learning as much as I could. Not because I have tons of time or a passion for vacuums (in fact, it’s my least favorite cleaning task), but because I just want to be so efficient with it so I can get the best results in the least amount of time. Plus, it’s my job. But most people aren’t pro cleaners for a living like I am, which is why I’m going to take what I have learned and level you up really quickly. You’ll have your Ph.D. in Dyson V11-ology by the time I’m done with you. I have designed this post to teach you everything you’ll need to know about using it LIKE A PRO, all in layman’s terms.

I am so excited to be partnering with Dyson Canada on this post; it has been a longtime dream of mine to work with Dyson since I’ve been using their tools for so many years and can vouch for how top-notch they are. So three cheers for realizing your dreams!

The design is simple – the red buttons you see can be pressed to release the attached object or tool, and that’s where to match the snap-in connector. I find that a lot of people struggle with the mechanics of attaching and detaching attachments on vacuums which leads to rattling, shaking and unnecessary ‘vacuum aggression’ (which I’ve been known to have myself). A tip I always share is, if you are working too hard or feel you might break something while attaching or removing a tool, that’s not how the mechanism was intended to be operated. If you are doing this properly, it should be very easy. If it’s not easy, re-strategize until you figure it out.

The wall mount isn’t just there to look pretty, it charges your vacuum when not in use and stores tools. Plus, let’s be honest, it looks RAD. Hang it up. Just do it. Trust me.

Dyson has allowed users to select power modes for several iterations now. With the V11, three options are offered to help maximize up to approximately 60 minutes of fade-free cleaning (I’ll explain this concept shortly!) on a single charge. The three settings are:

You can easily select the mode by tapping the silver button and remember, the less power the vacuum uses, the longer the battery can last. A feature I really like that the LCD screen displays a run-time countdown to the secondwhile the vacuum is in use. This allows you to make better power mode decisions and maximize your cleaning time. Interestingly, a lot of people think they have to clean in max mode to get the best clean – a common mistake that drains the battery – but remember, the vacuum can perform really well in all three modes. Engage the right mode at the right time and you’ll always get great results. Also, a quick reminder this is a dry vacuum only, so please don’t use this on anything damp or wet – let all surfaces dry before using.

One of the criticisms that cordless vacuums receive is that they compromise on suction. They’re so small, they have no corded power source, how can it really…clean? I hear this all the time. In fact, when tested, the V11 twice the suction of any cord-free vacuum on the market (!!!!). Further, it offers up to 60 minutes of fade-free cleaning. When you read the term ‘fade-free’ battery, this means that toward the end of the clean when the charge is just about gone, the vacuum will still work as well as it did when it just finished charging. I have noticed that time and again, when I use it on debris both large and small, it does a great job with suction. Yes, I’m a fan if it wasn’t already obvious.

This is a very handy addition to the V11 model. Not only does it display power modes and has that run-time countdown that I mentioned earlier, but it also helps troubleshoot blockages and common problems. If it detects a blockage, it’ll display a message on the screen and show you where to look for the blockage. Dyson told me that about 80% of their help center calls were for easily solvable challenges which is why they created this handy feature. I also like it because rather than scheduling or guessing, the screen will tell you when to clean the filter (it even reminds you how to twist it off!). Honestly, when I first heard about the screen I wasn’t overly moved by it but once trying it out and comparing it to previous Dyson models and other brands, I understood just how helpful this feature was. It allowed me to be smarter with my vacuuming.

This is where we can go really deep on technology, but I am not going to do that here because I need you to stay with me. What you need to know is this: Dyson has over 300 engineers working in the motors team alone, and you can clearly see how well dirt is being sucked up by just looking in the bin. It’s hard technology to replicate and they do it really well, arguably, best in the category.

I find this can be one of the more confusing things to understand when we are being ‘told’ about a vacuum, so I want to take the time to explain this. A vacuum’s job is to remove allergens and dirt from the surface it covers, filter out these particles – large and small – from the air, it sucks up and expels clean air via the exhaust – thus improving indoor air quality all the while not clogging, overheating and looking sleek. It’s a BIG ask. A lot has to go right for this to work properly and many vacuums simply fall short. While admittedly geeky, I think this should be a major consideration factor when thinking about vacuums because this is what vacuums are all about, improving indoor air quality by removing dust, debris, and allergens.

When air and debris end up in a vacuum’s bin/canister, we hope everything filters out by the time the exhaust air blows out. With a Dyson vacuum, the design is such that a lot happens right IN THE BIN before air ever hits the filters at the back/top of the vacuum thanks to cyclone technology and the digital motor (this is called full machine filtration). Let me explain: when dirt and air are sucked into the bin, the motor activates that cyclone technology to spin super fast and separate out dirt and allergens from the air. By the time the air has been shot out of the bin and into the top filtration system, much of it has already been cleaned, leaving those filters to do less work. In fact, the filtration system is so powerful that it captures 99.97% of particles as small as 0.3 microns, making sure only clean air is expelled – so that exhaust air hitting you is ????CLEAN????. As an aside, I am told the V11 filtration and sealing system took three engineers and six months to perfect! Plus, the V11 filters are hand washable, reusable, and the LCD screen will indicate when the filter needs cleaning. I should also mention that Dyson vacuums are allergy and asthma certified. If you have pets, kids, or allergy and asthma sufferers at home, effective filtration is non-negotiable. Comprehensive, yes. Geeky, yes. Important, yes.

This is the head you’ll want to use for all soft surfaces, but know that it can transition and be used on hard floor surfaces, too. This head features Dyson’s Dynamic Load Sensor technology which means the tool knows how much suction is required for a job based on the floor type, ensuring you get more out of your battery life – all by kicking the vacuum into auto mode when the cleaner head is clicked in. What’s cool is that when it transitions from hard to soft surfaces, you’ll hear the suction level adjust.

A couple of other things to note, the velvet strip bordering the frame helps to protect the vacuum head from nicking a piece of furniture or a wall if it bumps into it, and the red +/- adjuster on the front allows you to manually adjust for high (+) or low (-) pile carpet. You’ll find once you make that adjustment, your vacuum glides easily on carpet. I leave it on (-) because I have low pile rugs and hard floors.

This offers up two in one for cleaning tight spaces around the house. Admittedly, when I first started vacuuming with a Dyson I had no clue what this tool was for but I’ve since seen the light: it provides extra cleaning oomph to tight areas where a bit of brushing is needed before anything can be vacuumed up. For example, I have a sliding glass door leading to a deck. The tracks get dusty and dirty when the door is used a lot in the summer. This tool is perfect for cleaning that sliding door track – it sweeps the tight corners and tiny edges that collect dust and leaves the tight area clean. So the next time you find yourself vacuuming and tight corner and wish you could just sweep some debris out before vacuuming, that’s when you’ll reach for this combo tool. It’s also great for car interiors and when snapped into the extension pole, it’s perfect for high dusting. Remember, if you don’t need the bristles, just pull them back and use the larger crevice tool.

Here’s another tool I wasn’t quite sold on for a while until I figured it out and started using it. Tsk tsk, just another classic example of how something so brilliant can be underutilized. The oval-shaped brush with soft bristles is used for delicate surface cleaning or – and this is a thing – vacuum-assisted dusting. Never heard of it? That’s OK. For all the years you wished you could have used a vacuum to get the dust out of those terribly tricky areas such as piles of computer wires, your crumb-laden keyboard, artwork, dusty light fixtures, mantles, brick or textured walls, tops of books on a bookshelf, planters, woven baskets, door frames and door panels, lampshades.. you get the idea! Problem now solved! You just needed vacuum-assisted dusting in your life. And here it is! The soft bristles gently sweep the dust away and are flexible enough to clean surfaces that have a lot of texture or are quite delicate.

And now, cleaning the vacuum cleaner. As the famous meme goes, when you clean the vacuum cleaner, you become the vacuum cleaner. The Dyson V11 is simple to maintain *but* maintenance is crucial. Since these aren’t exactly a drop in the bucket, I want to show you how to take proper care of yours. If you take care of it, it will last you for a long, long time.

The V11 has an easy to use and hygienic ‘point and shoot’ design, meaning that your face is far, far away from the bin/canister as it empties out. I’ve spent years vacuuming with various vacuums and I can’t tell you how many times a poorly-designed vacuum has literally blown dirt in my face upon emptying. When ready to empty (please, don’t be one of those people who lets the vacuum debris go over the max fill line!), remove all tools and hold the vacuum, bin facing down, over a garbage bin. Place your finger and thumb on the red tab and push downward. The bin will pop down, releasing the debris. Give it a good shake and then manually close the lid and pop the bin back up until you hear an audible click.

I know this was a bit long, but listen, if I am going to teach you how to use a Dyson V11 stick vacuum, I am going to teach you the RIGHT way to use it. And now that you know what you know, I can assure you that you’ll use it to its maximum capacity and get much more utility and enjoyment out of it. And that’s saying a lot from someone who hatesto vacuum!

Again, a special thanks to Dyson Canada for partnering with us on this article. If you want to learn more about the vacuum you can visit Dyson Canada.

dyson v11 lcd screen not working free sample

When the Dyson V11 hit the market this spring, we brought it into our lab and put it through the same battery of tests that we use for all stick vacuums.

The results? Stellar again. The Dyson V11 earns our top rating in the tests for cleaning carpet, floors, edges, and pet hair as well as for clean emissions. And it’s one of the quieter models in our ratings—an improvement over the V10.

The Dyson V11 has the longest run time of all the Dysons in our tests, at more than 43 minutes, second only to the run time of the Bissell Air Ram, highlighted below. But like many stick vacs, it takes a full 4 hours to recharge. At 6.6 pounds, it’s a pound heavier than the Dyson V8 but is still lighter than many stick vacs from other brands.

“There are a few shortcomings,” says Susan Booth, who oversees our vacuum testing. “Like other Dyson models, there’s no brush on/off switch and it’s not self standing, which means you have to hang it up to charge and store it.”

After our basic performance tests, we took a look at the specific features Dyson touts as improvements to the V11. “We designed the V11 to address the challenges of previous models,” a Dyson spokesman told CR.

dyson v11 lcd screen not working free sample

The V7 is currently Dyson’s entry-level option (along with the V6) and the least expensive option, while the V11 is their flagship alternative with the latest technology and high-end power.

Please note there are several V7 options available with varying tools. I have the Motorhead that only has the direct drive attachment, which is excellent for cleaning carpets.

Airflow: The Dyson V11 has up to 34.23% more airflow than the V7 in the highest power setting using the main nozzle. This difference will be felt most when cleaning carpets where the V11 excels.

Next, we’ll look at how these vacuums differ with their interface. The Dyson V7 is a “mini” version of the V8; thus, it retains the same trigger and slide switch for turning on the motor and toggling between the power modes.

The Dyson V11 still has the trigger, but it does away with the slide switch. In its place is a digital display behind the motor with a single button for switching through the three different settings – low, auto, and max.

The V11 screen is only available in the Torque Drive and the Outsize options. It won’t be the same display on the less expensive Animal variant that only shows icons instead of dynamic graphics.

The V7 has a 2,100 mAh battery with an advertised run time of up to 30 minutes. In contrast, the V11 has a larger capacity 3,600 mAh battery with a claimed run time of up to 60 minutes.

The V11, in my tests, lasted for up to 74 minutes with the main nozzle. And up to 71 minutes with the crevice tool. Please note that these results are all in the low setting.

The V11 will run for around 18 to 19 minutes using the auto setting. I believe this is the best setting on carpets if you want to deep clean and still cover a decent amount of space.

Cordless vacuums like the V7 and V11 have the same functionality. Each one relies on various interchangeable tools enabling it to clean different areas of your home.

The V11’s are higher than the overall scores, but there’s a caveat. The lack of a soft roller attachment hampers the ability of the V7 to clean medium to large debris on hard surfaces.

Cleaning edges are also close with a slight edge to the V11 as it picks up more in fewer passes. The V7 also picked up most of the pet litter, but it took longer.

The V11 makes up for it with sheer airflow. I’m hoping Dyson will address this in the future and incorporate the squeegee seal behind the brush roll of their newer products.

Nevertheless, in the deep cleaning tests, the V11 is superior to the V7. The higher airflow and the beefier brush roll enable it to clean embedded dirt better. It was able to pick up 114%.

One option to get more tools is to get the V7 Absolute, which is available on Dyson’s website. It has the same toolset as the V8 Absolute, but it is more expensive than the Motorhead.

For example, you want to use the V11 on hard floors and have no access to the Fluffy attachment. You can buy the V10 Fluffy tool, and it fits the V11.

Earlier versions of the V11 Torque Drive come with a bolt-on battery, which means you have to unbolt screws to remove it. Newer versions (also available in Amazon) have a click-on battery that slides out when pushing the red lever.

The Dyson V11 has a larger dirt capacity and can hold up to 0.77 liters – a difference of 36.92%! People who live in a bigger home should consider the V11 over the V7 because it goes further before emptying it.

With the V11, you aim the dust bin on the trash container and push the red lever. In contrast, you place the V7 bin over the vessel and pull the red lever up.

The V11 Torque Drive also has one filter, combining a pre-and post-motor filter. It’s located behind the motor, preventing allergens from seeping through the exhaust, which isn’t the case for the V7 Motorhead.

Both vacuums steer pretty well, thanks to Dyson’s excellent steering. However, the compact size of the V7 gives it the edge because you’ll experience less fatigue when using it for longer stretches.

The V11’s larger motor and battery add more weight up top. And there will be more arm fatigue, especially if you switch to the max setting, as it’s harder to push forward because of the suction.

Also, the size and weight difference make the V7 better for handheld use. Its compact size will fit in more areas than the longer frame of the V11. I prefer it over the V11 cleaning my vehicle.

Clean the filters: Wash the filters once a month (or more depending on how much you use them). Dyson recommends rinsing it with water and nothing else. Avoid detergent as it can degrade the material, and don’t scrub it with a brush.

Dyson vacuums are top-rated, so buying spare parts like filters or batteries won’t be a problem. You can purchase original Dyson components or aftermarket brands if you want to save a few bucks.

The answer will depend on your needs. If you live inside a tiny home, the V7 will be a great option because it’s compact and easier to store. It’s much cheaper than the V11, but make sure to select the correct variant for the floor type you have.

It’s the best cordless vacuum I’ve tested for cleaning carpet, capable of cleaning embedded dirt. Only the V11 Outsize and Riccar cordless match it, but those options are even more costly.

Better as a handheld: The compact frame of the V7 makes it better as a handheld than the longer and bulkier V11. You can use it in cramped areas with fewer restrictions.

dyson v11 lcd screen not working free sample

The V11 Animal has a different screen than the Torque Drive. It’s not dynamic – only with three icons for the power settings plus another graphic for the error codes.

The way you adjust the power settings varies with these two vacuums. In the V11, there’s a silver button right below the LCD screen that enables users to shift between three different power settings.

The Tineco S12 utilizes a 2,500 mAh Li-ion battery, while the V11 Torque Drive has the Nickel-Cobalt-Aluminum battery. Dyson doesn’t specify the capacity – but it’s a lot based on the run time.

However, the V11 will run for around 74 minutes with the Torque Drive attachment at the lowest power setting. Strangely it ran shorter with the crevice tool attached – approximately 71 minutes.

The Dyson V11 has more power in the max setting, either with the main cleaning head (5.03%) or suction-only attachments like the crevice tool (6.8% more).

The only difference is you’ll get more tools from the Tineco S12 than the Dyson V11. So consumers will have more options with what to tool to use for a particular task.

The V11 Torque has higher overall scores – 99.66% vs. 99.17% because it was consistent across the board despite not having the soft roller attachment.

It was able to pick up nearly all the sand in the forward pass. In contrast, the V11 left a trail of sand after the initial pass but picked these up in the succeeding passes.

Take note that you’ll need the S12’s soft roller attachment to pick up sizable debris on hard floors since the standard nozzle doesn’t have enough clearance.

Dyson filters are washable, and you don’t need to replace it. However, it’s a good idea to buy at least one extra filter, so you’ll have something to use while the other filter dries.

Another advantage of the V11 is its steering. It turns at a sharper angle than the S12, so it requires fewer turns to avoid the furniture. Not the case with the S12 with a less responsive swivel.

One advantage the V11 has is it utilizes a lifetime filter, so you don’t need to replace it. It should last the life of the vacuum. You can buy an extra filter to eliminate the downtime, but aside from that, you don’t need to buy more.

As for parts, Dyson has a slight advantage because multiple vendors, aside from Dyson, sell them. If buying an original battery is too expensive, you can opt for replacement OEM alternatives, which will eventually be available because Dyson is so famous.

Dyson doesn’t have as many tools, but it has more responsive and sharper steering. It also cleans embedded dirt better for a more extended period than the S12 from a single battery.

dyson v11 lcd screen not working free sample

I could say this is the best vacuum I’ve ever used other than my 19 year old Miele Silver Moon canister vacuum. What keeps me from it? I can quickly answer that. # 1) Dyson needs to add an LED headlight on both the power nozzle and the handle of this vacuum. That way you can see where to clean, what not to accidentally vacuum up! I hate not having a headlight on a vacuum. I like one on the handle as well so if you’re using as a hand held vac you can see to do that as well ( vacuuming in your car for example). 2) I think Dyson needs to come up with a way to make this vacuum stand on its own without having to attach it to the wall! I don’t like vacuums hanging on my walls ( I find that unattractive)- they need to make the handle fold or come up with something creative to allow their vacuums to be free standing. If Dyson would listen and do these things then I would agree that it’s the best vacuum out there other than the Miele. Until then, I think they have room for improvements!!!!

dyson v11 lcd screen not working free sample

Meeting at Carriageworks, Sydney. Big suspense, we arrived in an all dark room. Warmly welcomed by Dyson Vice President of Floorcare and Robotics, John Churchill, and Home Living Expert and former Master Chef contestant, Aaron Harvie.

Aaron shared how Dyson changed his life when he became a ‘house-husband’. Convinced Dyson products are real game changers, making your life easier and doing exactly what they say they do, he was extolled the virtues of the new Dyson technology.

Indeed, V11 is a perfect example of a technology made to facilitate your cleaning session thanks to its huge range of accessories and many other features…

John and Aaron explained how the new digital motor created by Dyson. Dyson V11cord-free vacuum is the result of more than a decade of cord-free vacuum and Dyson digital motor development. 315 engineers were involved in the project, with over 32,500 parts prototyped.

Three microprocessors on board the Dyson V11 vacuum bring a new level of intelligence to the clean. Located in the Dynamic Load Sensor inside the High Torque cleaner head; inside the Dyson digital motor V11; and inside the battery. These advances mean that suction automatically adjusts depending on floor type, and the owner can see how much runtime is remaining.

“With the Dyson V11cord-free vacuum, our focus was not only on improving performance, but on adding intelligence to genuinely assist people’s cleaning.”

The on-board screen shows current performance, including selected power mode and remaining run time, giving the user more control of their clean.As users, you may have already dealt with a floor cleaner that suddenly stops and not sure what happened. Well, the screen platform helps a lot and informs you of any blockages and how to clear it thanks to an eye signal which appears on the screen. Very user friendly!  The screen also reminds you when to clean filters for optimum performance.

The Dyson V11 vacuum’s battery and monitoring system work together to gauge how much run time is remaining. The system measures the cell capacity and uses an algorithm that ‘learns’ how the user’s machine works over time to calculate remaining runtime. The time displayed will take the cleaning mode, tool and floor type into account.

We are all exposed to pollution and a lot of allergens especially in big cities. Home is another place where you are exposed to harmful dust and allergens which affect your general wellbeing. So, if it’s not easy to fight outside pollution, we can at least protect ourselves inside our own houses. The Dyson V11 vacuum’s fully sealed filtration system captures 99.97% of particles as small as 0.3 microns expelling cleaner air.  As an example, mattresses are all full of allergens and it’s important to clean them at least every 2 months. Inside the V11, 14 cyclones generate forces of more than 79,000g to fling microscopic particles – such as pollen and bacteria – into the bin.

LCD screen displays run time remaining and machine performance in real time: no more surprises when the vacuum stops working, you can clean more effectively that way

dyson v11 lcd screen not working free sample

In short: if a Dyson vacuum cleaner no longer charges, it is often a question of a worn out battery. Buying a new Dyson battery is often the only solution. It can be smart to first check the charging cable for defects.

You need to charge a cordless vacuum cleaner regularly. If you don’t do this, you won’t be able to vacuum right away, which can be very annoying. It’s even more annoying when you think you’ve charged your vacuum cleaner, but in the end it turns out not to be the case.

It can happen that a Dyson no longer charges. This can have various causes: the battery may be worn out or the charging cable may be broken. In this article I will tell you why a Dyson vacuum cleaner no longer charges and how you can solve this.

While chances are your problem is a worn out battery, there could be other reasons as well. I list the most important reasons:The Dyson battery is not properly connected to the vacuum cleaner

There are several factors by which you can recognize that a Dyson no longer charges. For example, the light no longer lights up when you connect the Dyson vacuum cleaner to the power (after all, there is no battery power).The Dyson won’t turn on, even after charging for the minimum number of hours

First let’s rule out that the vacuum cleaner isn’t just running out of power. That is why it is smart to charge the Dyson for the minimum number of hours first. And yes, that may feel a bit hopeless, but this may prevent you from buying an extra battery for nothing.

Have you charged the Dyson for at least the number of hours? Then you can refer to the following checklist to possibly identify the problem.Is there a red light blinking? Then there is a problem with the Dyson battery.

No visible defects on the charger? Then check whether the Dyson battery is properly connected to the vacuum cleaner. Remove the battery from the vacuum cleaner and reinsert it*

From experience I can say that in many cases the problem will lie with a defective battery. Replacing a Dyson battery for a new one is often the only solution. Although this entails additional costs, the replacement itself does not require any technical knowledge.

*Many people ask if you can reset a Dyson battery. It is not possible to reset a Dyson battery, but it can of course be smart to click the battery back into the vacuum cleaner.It is not possible to reset a Dyson battery, but it can of course be smart to click the battery back into the vacuum cleaner.

Before you just buy a new Dyson battery, it is smart to read the tips below carefully. This way you may still have warranty on your battery.Check whether you still have warranty on the Dyson battery

Of course we want to avoid this problem in the future. In my research into the Dyson vacuum battery life, I found out that a battery lasts an average of 5 years, but that there are a number of factors that influence the lifespan considerably. For example, it is best to recharge the Dyson at 20% battery life and it is recommended to use the vacuum cleaner in turbo mode as little as possible.

In summary: if your Dyson vacuum cleaner no longer charges, it is most likely a worn battery. Replacing the battery is often the only solution. When buying a new Dyson battery, carefully check whether it is suitable for your vacuum cleaner.