sanitizing touch screen monitors quotation
Make sure that you have the correct touchscreen before following the below steps. It is important to follow the correct procedures for sanitizing your touchscreen in order to maximize their lifespan without damage. In case you are not sure which type of touchscreen you have, check your product manual or get in touch with specialists.
Resistive technology has one of the best reputations for durability. Resistive touch panels go through a series of processes when they are being built, including a hot hydrochloric acid bath, followed by a hot lye bath. These screens are able to withstand opposite ends of the pH balance, which makes them resilient.
Never apply cleaner directly to the touch panel surface; if the cleaner is spilled onto the touch panel, soak it up immediately with an absorbent cloth.
The cleaner must be neither acidic nor alkaline (neutral pH). Never use organic chemicals such as paint thinner, acetone, toluene, xylene, propy, isopropyl alcohol or kerosene. Use of incorrect cleaners can result in optical impairment of touch panel and/or damage to functionality.
PCAP technology is even more durable, thanks to being built with a glass cover. Cover glass has countless advantages including an incredible lifespan. Speaking from a chemical standpoint, glass is virtually indestructible; PCAP screens can withstand both industrial chemicals and household products such as acetone, hexane, laundry detergent, etc.
Using a soft microfiber cloth dampened with a 50% isopropyl alcohol mixed in 50% water solution, or a disinfectant product such as a small amount of hand sanitizer gently wipe the touchscreen clean. Ammonia based glass cleaners (typically 5-10% ammonia), 1: 100 bleach: water solution, or 75% alcohol can also be used to clean the surface of PCAP touch screens.
SAW touchscreens is also simple to sanitize, as it has solid glass on top. For touchscreens on SAW technology you must follow the same disinfecting steps as for PCAP touch screens.
Using a soft microfiber cloth dampened with a 50% isopropyl alcohol mixed in 50% water solution, or a disinfectant product such as a small amount of hand sanitizer gently wipe the touchscreen clean. Ammonia based glass cleaners (typically 5-10% ammonia), 1: 100 bleach: water solution, or 75% alcohol can also be used to clean the surface of PCAP touch screens.
IR touchscreen might have a glass screen plus a bezel that needs to be watched out for during cleaning and disinfecting. Learn more detail on IR technology here.
Using a soft microfiber cloth dampened with 70% isopropyl alcohol gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer.
Be careful not to saturate the infrared bezel around the outside frame of the monitor. If solution gets in, it can damage the touchscreen functionality.
Using a dry portion of the microfiber cloth, gently wipe the touch screen and edges off to remove any lingering cleaning solution. Give the screen a minute or two to air dry, and then wipe it off with the dry portion of the cloth once more.
Once the screen is completely dry, plug it back in and turn it on. Let the device stand for half an hour to let the alcohol residue to evaporate, before using the device again.
Wash the microfiber cloth. To wash the microfiber cloth, soak it in warm, soapy water. The warm water serves to open the fibers and release the grime that may have gathered. Make sure you wash it without a fabric softener, as that can transfer a film to the touch screen, and contradict what you are trying to accomplish. Scrub the cloth lightly while soaking it (not too hard or you will damage the cloth). After soaking, avoid squeezing out any excess water, let the cloth out to air dry or just blow dry it.
During these unprecedented times, it is crucial to stay up to date with any and all methods to stay healthy. Here at TRU-Vu, we value our customers’ health and safety. For this reason, we have put together some guidelines for cleaning and disinfecting TRU-Vu touch screen monitors. This can be achieved without causing any damage to the touch screen
Avoid using abrasive cloths, such as rags or paper towels, as they can spread lint and/or even damage the screen. Instead, use only non-abrasive cloths, such as soft lint-free cloth, in order to avoid scratching the monitor.
Dampen a new clean, non-abrasive cloth with a disinfectant recommended by the CDC: a household bleach solution (1/3 cup of bleach per gallon of water) or Isopropyl alcohol ( 71% to 85% alcohol). Be sure to squeeze any excess liquid off of the cloth. Do not spray the solution directly onto the touch screen.
Apply the solution to a soft cleaning cloth; do not spray directly onto the touch screen. Wear gloves during the cleaning process. Finally, discard both the gloves and the cleaning cloth following the cleaning process.
Certainly, If you have any questions, or require further assistance with cleaning your TRU-Vu touch screen monitor, please contact us at #847-259-2344.
With over 540 LCD monitors and touch screens on our site, selecting the ideal equipment, or touch screen solution may be a bit overwhelming.To help narrow-down the choices, check out ourAdvanced Search Tool.For example, this enables you filter by your own specific search requirements.
Keep your POS systems, monitors, touch screens, tablets and other devices clean and free of fingerprints and debris with our Monitor, Tablet & Touch Screen Cleaning Wipes. They are designed to safely remove dirt, oil, germs and smudges from your electronics without leaving any residue or scratches. Choose from different sizes, quantities and cleaning agents that cleanse and disinfect effectively without damaging sensitive display technology. Order today from POS Supply - and get fast & Free Shipping on orders of $49 and over!
With the heightened focus on sanitizing hard surfaces that your employees or possible guests interact with, many customers have asked us our recommended practices to clean and disinfect CallConnect touch screen call button monitors. But, these guidelines may also apply to other electronic display surfaces such as Point of Sale terminals or walk up customer ticket kiosks. To be safe, we suggest you check with your PoS suppliers on their recommended cleaning and sanitizing suggestions.
Do not get liquids inside the unit. Do not spray directly on the monitor screen. Instead, use wet wipes, a sprayed cloth or a dampened cloth with the excess moisture squeezed off.
Be mindful that the CallConnect call button monitors are touch screen. So as you clean the surface, you may inadvertently change the view. Don’t worry, the monitors are designed to automatically go back to the “home” screen after a certain time period. If you have any questions on cleaning this or other Venue Valet products, please contact us through one of support methods below:
The CDC recommends using disinfecting wipes to clean the outside of your touch screen kiosk and surroundings, as well as high-touch areas. A readily available option is the Clorox Disinfecting Wipes. (Be sure they do not contain bleach or other chemicals that can damage the display or paint, and do not use on the touchscreen)
Follow the steps below to safely clean a touch screen to remove oils, dirt, grime, and germs. Please keep in mind that some self-service kiosks have different types of touch screens, so we will go over 4 of the most common kiosk touch-screen types.
Please make sure that you have the correct touchscreen before following the steps. If done incorrectly, the touchscreen monitors may be damaged. If you aren’t sure which type of touchscreen you have, please see your product manual or ask your project manager how to clean a touch screen properly.
(See section 3.0 for more cleaning details)Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer. Be careful not to saturate the infrared bezel around the outside frame of the monitor.
(See section 3.0 for more cleaning details)Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer. Be careful not to saturate the infrared bezel around the outside frame of the monitor.
(See section 3.0 for more cleaning details)Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer. Be careful not to saturate the infrared bezel around the outside frame of the monitor.
(See section 3.0 for more cleaning details)Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer. Be careful not to saturate the infrared bezel around the outside frame of the monitor.
(See section 3.0 for more cleaning details)Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer. Be careful not to saturate the infrared bezel around the outside frame of the monitor.
A resistive touch screen monitor is composed of a glass panel and a film screen, each covered with a thin metallic layer, separated by a narrow gap. When a user touches the screen, the two metallic layers make contact, resulting in electrical flow. The point of contact is detected by this change in voltage.
Be sure the cloth is only slightly dampened, not wet. Never apply cleaner directly to the touch panel surface; if the cleaner is spilled onto the touch panel, soak it up immediately with an absorbent cloth.
In a Surface Capacitive touchscreen, there is a transparent electrode layer on the top of a glass panel, and covered by a protective layer. When an exposed finger touches the monitor screen, it reacts to the static electrical capacity of the human body, which allows the screen to pinpoint the position of the finger.
Be sure the cloth is only slightly dampened, not wet. Never apply cleaner directly to the touch panel surface; if the cleaner is spilled onto the touch panel, soak it up immediately with absorbent cloth.
A projected Capacitive Touchscreen is similar to Surface Capacitive, but it offers two primary advantages. In addition to a bare finger, it can also be activated with surgical gloves or thin cotton gloves, and it enables multi-touch activation (simultaneous input from two fingers). When a finger comes into contact with the screen, the ratios of the electrical currents change and the computer is able to detect the touch points. This touchscreen is simpler to clean, as it has solid glass on top.
Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer.
SAW (Surface Acoustic Wave) touch screen monitors utilize a series of transducers and receivers along the sides of the monitor’s glass plate to create an invisible grid of ultrasonic waves on the surface. When the panel is touched, a portion of the wave is absorbed. This allows the receiving transducer to locate the touch point and send this data to the computer. SAW monitors can be activated by a finger, gloved hand, or soft-tip stylus.This touchscreen is also simple to clean, as it is solid glass on top.
Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer.
Infrared touch screen monitors do not overlay the display with an additional screen or screen sandwich. Instead, infrared monitors use IR emitters and receivers to create an invisible grid of light beams across the screen. When an object interrupts the invisible infrared light beam, the sensors are able to locate the touch point. This touchscreen has a glass screen, but there is normally a bezel around the outside that needs to be watched out for during use and cleaning.
Using a soft cloth (microfiber) dampened with isopropyl alcohol or a mild non-abrasive soap & water solution, gently wipe the touchscreen clean. You can also use a small amount of hand sanitizer.
Be careful not to saturate the infrared bezel around the outside frame of the monitor. If solution gets in, it can damage the touchscreen functionality.
If all of the steps have been completed according to the above instructions, your kiosk touchscreen should be cleaned correctly. If there are any other errors that aren’t allowing you access to your kiosk, check the rest of the Knowledgebase, or open a technical support ticket HERE.
The 5 Types Of Touch Screen Technology. Which One Is Best For You?”Tru-Vu Monitors,www.controldesign.com/assets/14WPpdf/1407TouchScreenBasicsComparisons.pdf
“Touch Panels – Cleaning Information.”Resistive Touch Panel Cleaning Information – Fujitsu United States,www.fujitsu.com/us/products/devices/components/touch-panels/information/cleaning-info.html.
Touchscreen Monitors are an excellent way to provide easy data input while minimizing the spread of bacteria and contaminants. POSGuys.com carries many great touch screen monitors ideal for anywhere from clinic self check-in kiosks to the operating room.
Featuring a spill-proof design and resistive touch screen, the Tom-M5 touchscreen monitor is excellent for use in operating rooms or areas requiring easily sanitized and secured equipment. Its resistive touchscreen allows health care professionals to operate the touch monitor even while wearing latex gloves to further minimize risk of contamination and if necessary any blunt tool can be adapted to operate as a stylus.
The 1519LM medical widescreen LCD touch monitor is resistant to water, dust, grease and is virtually drip proof. Sporting an IPX1 seal and a special gasket to protect the screen in hostile environments, this medical touch monitor is easy to clean and acceptable for use in the operating room where contamination is a concern. The 1519LM is available in resistive (Accutouch) touchscreen technology, allowing for operation by gloved hand or impromptu stylus and capacitive (Intellitouch) touch technology which grants more precision and ease of use but is limited to operation by bare hand or stylus only.
The 1519LM medical widescreen LCD touch monitor is resistant to water, dust, grease and is virtually drip proof. Sporting an IPX1 seal and a special gasket to protect the screen in hostile environments, this medical touch monitor is easy to clean and acceptable for use in the operating room where contamination is a concern. The 1519LM is available in resistive (Accutouch) touchscreen technology, allowing for operation by gloved hand or impromptu stylus and capacitive (Intellitouch) touch technology which grants more precision and ease of use but is limited to operation by bare hand or stylus only.
Ideal for self-check-in kiosks in clinics or even hospital operating rooms, the 1928L Medical touchscreen monitor provides an easy-to-clean input method for doctors, nurses, or patients unable to use keyboards. Elo"s Intellitouch and Accutouch technology allows styluses and gloved fingers to navigate, excellent for minimizing the spread of contaminants. The IPX1 seal protects from water drops, making it easily cleaned and sanitized. Available in touch and non-touch models, the 1928L is an an excellent choice for any hospital or health care provider.
Ideal for self-check-in kiosks in clinics or even hospital operating rooms, the 1928L Medical touchscreen monitor provides an easy-to-clean input method for doctors, nurses, or patients unable to use keyboards. Elo"s Intellitouch and Accutouch technology allows styluses and gloved fingers to navigate, excellent for minimizing the spread of contaminants. The IPX1 seal protects from water drops, making it easily cleaned and sanitized. Available in touch and non-touch models, the 1928L is an an excellent choice for any hospital or health care provider.
Elo’s 2400LM medical touch monitor is a fantastic solution for nursing station operations, paperless charting, patient self check-in, medical record keeping and computer aided therapy. Its sharp 24 inch touchscreen features great contrast and bright colors with options of resistive or capacitive touch technology. The 2400LM medical touchscreen monitor meets many public health standards and is also protected by a 3 year manufacturer warranty for maximum peace of mind.
Elo’s 2400LM medical touch monitor is a fantastic solution for nursing station operations, paperless charting, patient self check-in, medical record keeping and computer aided therapy. Its sharp 24 inch touchscreen features great contrast and bright colors with options of resistive or capacitive touch technology. The 2400LM medical touchscreen monitor meets many public health standards and is also protected by a 3 year manufacturer warranty for maximum peace of mind.
We live in a touchscreen society. From ATMs and grocery store checkouts to airport ticket kiosks and fast-food self-serve ordering stations, there are public touchscreen kiosks and point-of-service (POS) touchpads everywhere. They’re popular because they offer exceptional convenience, allowing people to quickly get the information or item they want without having to wait for human assistance.
The novel coronavirus may survive on some surfaces up to (and perhaps longer than) nine days — and you can catch COVID-19, the disease caused by the virus, simply by touching a contaminated surface and then touching your eyes, nose or mouth. So, it may seem counterintuitive that touchscreen technology can actually enhance safety and deliver peace of mind. But that’s the case if proper care is taken to ensure these surfaces are free of contaminants.
“Using properly cleaned touch kiosks and POS systems rather than interacting with humans is good practice in terms of limiting the spread of germs, even without the specter of coronavirus,” explained ICS CEO Peter Winston. “For instance, using a credit card and touchpad at the grocery store, or Apple Pay on your phone, means you don’t have to hand the cashier cash. Not only is the currency filthy, but the cashier’s hands may be as well — even if they’re periodically cleaned using alcohol-based hand sanitizer. And you can also sufficiently distance yourself, which is essential when not every person out in public is wearing a protective mask.”
Of course, the benefits of avoiding humans in favor of touchscreens only pan out if those screens are cleaned often.(In the current environment, “often” translates to “between every customer.”) Here’s why.
Even though touchscreen technology is providing consumers with desired convenience, touchscreens and touchpads can be vectors of infectious diseases (if not cleaned properly). Scientists have found a plethora of bacteria on touchscreens, from staphylococcus, which causes nasty and often antibiotic-resistant infections, to Enterococcus faecalis (E. faecalis), which causes a soaring number of hospital-acquired infections. (According to the World Health Organization, 99,000 deaths annually in the U.S. are attributed to HCAIs at a cost of $6.5 billion.)
London Metropolitan University in 2018 found that touchscreens in some McDonald’s restaurants carried traces of feces. “It is a serious issue since most customers eat immediately after placing their order and grabbing their bag of chicken nuggets and fries,” Winston said. “Of course, the problem is not unique to McDonald"s. It applies to any outlet that sells food that will be eaten without utensils. Hungry customers are extremely unlikely to not wash their hands after touching the ordering kiosk and before eating their food.”
And, the issue is not unique to food service. Research by Insurance Quotes found an average of 253,857 colony-forming germ units per square inch on airport check-in screens. Enterococcus faecalis (E. faecalis) bacteria, even listeria, have been found on public screens, including those in many hospitals. An E. faecalis infection may cause fever, fatigue, headache, chills, vomiting, and diarrhea. And in more severe cases, can lead to meningitis or urinary tract infections. Listeria in pregnant women, if left untreated, can cause miscarriages and stillbirths.
And, let’s not forget that the germs that cause colds and flu — and the potentially deadly COVID-19 — easily can be spread by touching a surface like a touchscreen that has respiratory droplets on it and then touching your face.
If you’re using a touchscreen, the focus should be on frequent and effective hand washing, as well as disinfecting personal items like credit cards and mobile phones (especially mobile phones, which harbor 10x the germs of toilet seats!) after use. Here’s a helpful tutorial on how to clean your phone without damaging its oleophobic and hydrophobic coatings, which prevent water and oil from damaging the display. (If you have an iPhone, Apple recommends using a 70 percent isopropyl alcohol wipe or Clorox Disinfecting Wipes to gently wipe hard, nonporous surfaces. Avoid bleach.)
If your business owns customer or employee-facing touchscreens — information kiosks, pay-at-the-table credit card processors, handheld and fixed-tablet POS touchscreen systems — the cleaning task is more involved as this equipment rarely gets the same level of sanitation attention as other surfaces in a facility, such as counter tops.
Proper touchscreen cleaning requires a frequent sanitizing protocol using suitable disinfectants and cleansers that will not harm your valuable devices. Jeff LeBlanc, Director of User Experience at touchscreen kiosk manufacturer Advanced Kiosks, says the company tell its customers that hand sanitizer can be used to clean almost all monitors and components to ensure a clean touchscreen. “We recommend they use a damp cloth to wipe the monitor. They’re told not to saturate the cloth or surface of the monitor or any components, and to avoid any openings or ports.”
LeBlanc’s firm developed detailed instructions on how to safely clean a variety of touchscreen monitor types, including surface acoustic wave, projected capacitative and infrared. For instance surface capacitative touchscreens, commonly found in retail environments, have a transparent electrode layer on the top of a glass panel, covered by a protective layer. “When an exposed finger touches the monitor screen, it reacts to the static electrical capacity of the human body, which allows the screen to pinpoint the position of the finger,” LeBlanc said.
Be sure the cloth is only slightly dampened, not wet. Never apply cleaner directly to the touch panel surface; if the cleaner is spilled onto the touch panel, soak it up immediately with absorbent cloth.
“Regardless of the type of customer-facing touchscreen your business utilizes, as the owner the onus is on you to make sure your restaurant’s Coke Freestyle beverage dispenser or your bodega’s digital cash register or your fuel franchise’s gasoline pump — or any other public screen you control — is clean and ready for customer use,” Winston said.
“Touchscreens are of immense benefit to businesses, their customers and their employees in terms of convenience, ease of use and easy access to essential information," Winston stressed. "Let’s make sure they don’t become a source of anxiety or disease transmission.”
A picture is worth a 1,000 words. So, we put cleaning instructions for your digital directories, video wall LCD screens, kiosk displays, conference room signage and elevator room signage in this this short video. In a prolonged pandemic, keeping your screens clean and adding mobile directory and wayfinding options remain key to keeping visitors comfortable and healthy. Learn more about how we can help you.
Here are the best practices we recommend for keeping your touch screen displays, kiosks, digital signage and directories clean and disinfected. Links below showcase recommended products on Amazon. These same products can be purchased through many other vendors and retailers, so check with your suppliers.
CAUTION: Special care must be taken to protect your displays. Never directly spray any screen with a cleaning solution. Only use the recommended cleaning solutions and products.
1. DISINFECTING SCREENS: To disinfect touch screens we recommend using disinfectant, multi-surface wipes. A complete list of EPA-approved emerging viral pathogens cleaners can be found on the CDC website.Follow the manufacturer’s instructions for all cleaning and disinfection products. Never use products with ammonia or directly spray any cleaning or disinfectant solution on the screen. If you’re using a spray cleaner, apply the solution to a soft cloth prior to cleaning your screen. Clean your screens regularly to maintain healthy surfaces. Heavily used touch screen directories may benefit from a daily cleaning regimen.
2. GLASS & SCREENS: To clean display glass or display screens, we recommend using multi-purpose/glass cleaner. This must be applied to a soft towel. Never apply spray cleaners directly to the glass or screen. Your glass cleaner must be ammonia-free. Clean glass or screens in addition to your disinfecting practice if you have interactive touch screen products.
TouchSource customers can also add antimicrobial film to your directory. If you haven’t already added mobile directory and wayfinding services to your directory, those directory features have become a post-pandemic standard. With the unpredictable rise in visitor volumes, it can aid staff in managing onsite operations as demand for property management services rises in tandem.
But, not everything gets the attention it needs when it comes to cleanliness.It"s essential that we clean ourtouchscreens as much as we clean our hands.
4. Use your best judgment and clean your screens as often as you feel is necessary to protect yourself your employees and prevent the spread of disease.
Do you remember the last time you cleaned the screen of your smartphone or tablet?If the answer is never or you can"t remember, you may want to keep reading.
Unless you"re washing your hands every time before and after touching your phone, tablet, or laptop screen, any bacteria or germs that may be on your hands can spread to that surface.
When business is booming, it"s unreasonable to ask cashiers, wait staff, bartenders, managers, or anyone else who may use the POS system to wash their hands before touching the screen every time.
Don"t use abrasive cloths, paper towels, or tissue paper that can easily scratch the touchscreen. Scratches may be minor, but they can worsen over time, damaging and dulling the screen. Use microfiber cloths instead, which are specially designed to clean sensitive surfaces. We"ll talk more about this later.
Don"t press too hard while cleaning the screen and damage your device. Use light continuous wiping to avoid permanent damage to the screen"s functionality.
Let"s start with your POS system. To effectively clean and disinfect these screens, you"ll first need to make or purchase a cleaning solution consisting of 80% alcohol and 20% water.
Power off the system and unplug it from the wall. Eliminate any residual static electricity from the computer by touching a metal part of the case, not any inside components. It is essential to clear this static electricity first to prevent a shock to yourself or damage to the machine.
Spray your cloth with the cleaning solution. DO NOT spray the cleaning solution directly on the screen. The liquid concentration could soak between the thin layers and cause black spots to appear on the screen.
With a circular motion, gently wipe the screen surface to remove any dirt or residue from the glass. Using a circular motion can help prevent streaking.
• Perform highly diversified duties to install and maintain electrical apparatus on production machines and any other facility equipment (Screen Print, Punch Press, Steel Rule Die, Automated Machines, Turret, Laser Cutting Machines, etc.).