your laptop lcd panel is blank when you boot up factory

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This post shows 8 solutions to fix the issue of having no display while the PC is turned on. It will also introduce a piece of professional file recovery softwareto retrieve lost data - MiniTool Power Data Recovery.

In PC-related forums, we can see there are a lot of users who ran into the issue of "Computer starts but screen remains blank". However, not many people know quick and effective ways to fix this.

Don"t worry. In this post today, I will show you not one but several suggestions that may help you get rid of this annoying "Computer turns on but no display on monitor or keyboard" issue. You can try each of them until you get rid of the error.

If your computer starts but the screen is black, you should first make sure your monitor is working properly before you begin more complicated and time-consuming troubleshooting.

It"s possible that your computer is working fine and your monitor is the only problem. If not, keep reading to find other solutions to fix this issue.

Sometimes, your computer will appear to "not be on" when it"s just having problems resuming from either the Standby/Sleep or Hibernate power saving mode in Windows, resulting in your computer is turned on but having no display on the monitor or keyboard.

Tip: While in power saving mode, you can hold the power button down for 3 to 5 seconds to completely power off this computer. After that, turn on this PC to check whether it can boot normally.

If the input voltage for the power supply is not correct (based on your country), the issue of “PC turns on but no display” may occur (You might be interested in this post: What Is a Power Supply Voltage Switch?)

If this switch is wrong, maybe your PC wouldn"t power on at all. Therefore, an incorrect power supply voltage might prevent your computer from starting properly.

If your computer is still having no display even after checking the monitor and verifying that your PC has full power cycled, you can try booting into safe mode and then repairing Windows either using System Restore/Automatic Repair or resetting your computer.

However, sometimes, Windows Automatic Repair not working issue will happen. (For more details about this issue, please check this post: How to Fix "Windows Automatic Repair Not Working"). Thus, most users will try resetting the PC. Resetting is usually a "magic" fix to problems like the PC turning on but no display.

Tip: If this method solved your issue - the computer starts but the screen remains blank, make sure any future changes you make in BIOS are completed one at a time so that when the problem returns, you will know which change caused the issue.

Now, you can try resetting the memory modules to fix the "PC turns on but no display" issue. Remove the memory module from the memory slot, and then put it back into the slot to get a better connection so that the computer can recognize the memory.

If your computer beeps and does not start, there might be a more serious hardware issue. Now, you"ll probably need to seek professional help from a computer repair service or your computer manufacturer"s technical support.

Try disconnecting all devices and peripherals like the mouse, external hard drive, speakers, printers, scanners, etc. from the computer. Then, try turning on your computer again.

Sometimes, the VGA/HDMI port on the computer could be damaged or bent if a cable connected to it wasn"t properly taken out. Additionally, some people might try to connect a cable to a connection that doesn"t match, which can also end up damaging the gold or silver connectors inside the port.

Professional data recovery software is designed to serve people who have trouble booting up the Windows operating system. Among the most popular software in the market, MiniTool Power Data Recovery can help you effectively recover lost data when your computer runs into any problems.

To recover data from an unbootable computer. First of all, you need to create a bootable USB drive using the MiniTool Media Builder function of MiniTool Power Data Recovery. Then use that bootable data recovery tool to scan and recover lost data.

Step 3: On the home page, click the Scan Settings icon in the left menu bar to set up what type of files you want to recover before scanning. Then select the target drive to scan, or you can go to Devices to scan the entire device thoroughly for desired data.

If there are a lot of found files, you can use the Filter function configured in MiniTool Power Data Recovery to filter out unwanted files by file type, file size, file category, and modification date.

Should you have any questions regarding data recovery using MiniTool Power Data Recovery, please send an email to [email protected]. We will solve it as soon as possible.

Dell recommends ensuring that the device drivers and BIOS are up to date using the SupportAssist application for optimal video performance and to help resolve common video-related issues.

NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.

To learn how to manually download and install a device driver such as Chipset, Video card (GPU), and Monitor driver (if required, most monitor drivers are delivered automatically through Windows Update) on your Dell computer, see the Dell knowledge base article How to Download and Install Dell Drivers.

We must verify whether the problem is the display screen of the laptop, video card (GPU), or video settings on the computer. A straightforward way to identify this is to connect the laptop to an external monitor or TV.

If the issue persists on the external monitor, it may be an issue with the video card (GPU) or video settings and not the laptop LCD panel. Go to verify display or video issues in Windows Safe Mode. Otherwise, go to the next step.

Performance issues may occur if there is any damage to the LCD screen. The display may stop working, work intermittently, flicker, display horizontal or vertical lines, and so on, if there is damage to the display screen.

If you notice a physical damage, contact Dell Technical Support to learn more about repair options that are available in your region. If there is no damage, go to the next step.

Dell laptops have integrated diagnostic tools that can determine if the screen abnormality is an inherent problem with the LCD screen of the Dell laptop or with the video card (GPU) and computer settings.

When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry images, horizontal or vertical lines, color fade, running a diagnostic test on the LCD helps identify if the issue is with the LCD panel.

Press and hold the D key and turn on the computer to enter the LCD built-in self-test (BIST) mode. Continue to hold the D key until you see the entire screen change colors.

If you do not detect any screen abnormalities in the integrated self-test mode, the LCD panel of the laptop is functioning properly. Go to the Update the video card (GPU) driver, monitor driver, and BIOS section.

If you notice any abnormalities in the LCD built-in self-test mode, contact Dell Technical Support to learn more about repair options that are available in your region.

Windows Safe Mode does not load any drivers, startup applications, third-party services. This will help us identify if the issue is related to the operating system, video settings, device drivers, or third-party software. To learn how to boot your computer into Safe Mode, see the Dell knowledge base article below based on the operating system that is installed on the computer:

Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide security patches and protection from malicious attacks, or even add new features to the operating system.

Display settings like brightness, refresh rate, resolution, and power management may affect the performance of the LCD screen on your Dell laptop. Changing or adjusting the display settings can help resolve several types of video issues.

NOTE: Depending on the model of the Dell laptop, the shortcut keys to adjust or change the brightness may differ. See the User Guide or User Manual of your Dell laptop for model-specific information.

If you find that the Dell laptop is unresponsive to touch, touch stops working entirely, or other touch-related issues, you can try some common troubleshooting steps to help fix the touch-related issue.

Stress Test can thoroughly diagnose the video card (GPU) on your computer and report any potential hardware problem. Running a stress test on your computer can verify if the hardware components are stable and thus reliable.

System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your computer, System Restore must be used before you try to restore the operating system to factory default settings.

If the diagnostic tests on the LCD panel and the video card (GPU) passed, it is most definitely an issue that is related to software that is installed on the computer. If the above troubleshooting steps did not resolve the issue, you may try to restore the computer to factory default settings as a last resort.

WARNING: Restoring or resetting the computer to factory default settings will erase all personal data on the computer. Back up all important data like documents, images, music files, spreadsheets, videos to an external hard drive or a cloud-based backup like Microsoft OneDrive.

Dell computers are built with a small amount of hard disk space that is reserved for reinstalling the operating system. This method is the easiest way to restore the computer to factory condition. The restoration process deletes all user data from the computer, so be sure to back up all your files before starting this process.

Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another.

Computers are an essential part of our modern lives. Be it a custom-built PC or a personal laptop, they provide seamless solutions for many of our needs, like online shopping, web-based classrooms, virtual meetings, and so much more.

That said, many forget that computers require regular ‘check-ups’ too, done mainly by undergoing scheduled scans or running performance-based apps to evaluate their overall condition. Though some might take this lightly, a compromised computer will not work as efficiently as before and, in certain cases, can lead to the dreadedblack screen of death.

Simply put, a black screen of death is when acomputer is stuck on a blank, black screen. The commands or button prompts do not work, and the PC becomes unresponsive.

There are many reasons why this can happen, usually due to system errors that conflict with the protocols of a computer’s operating system (OS), causing it to malfunction. This forces a hard PC shutdown, which might affect its health if prompted too often.

In worst-case scenarios, constantly forcing a computer to shut down can lead to file corruption or hardware damages, which are primary indicators for you toconsider buying a new laptop/desktop. Other minor issues can also occur, but different factors cancause computers to slow down, so a complete system diagnostic is usually the best way to identify problems.

If your computer consistently freezes at a black screen, you should identify the main issues immediately before any long-term harm can be inflicted on your PC.

Most of the time, a computer black screen occurs due to recent changes made to the PC. Check if it’s one of the following reasons that’s making your laptop screen black:

Sometimes, a black screen occurs due to an interrupted connection between the computer and its display monitor. This often happens to desktop users accidentally dislodging the cable from its proper port, either on the computer case, the monitor itself, or both.

A faulty display device or video adapter can also prevent a computer from displaying images, prompting a black screen. This is often the case when the PC produces sounds normally but cannot project any visuals.

Adisplay device is an external apparatus that produces visual output, such as an LCD monitor. On the other hand, avideo adapter is dedicated hardware- such as a graphics card - that creates those images before sending them to a display device.

A complete system update or new software installation can also force a black screen error. This usually happens due to conflicting commands or coding that might disrupt the computer’s main programming, interrupting some critical processes as a result.

The ideal fix can be applied by identifying the most likely causes of the computer’s black screen prompt. This is important because some fixes require tweaks to be made to the computer’s system, including the BIOS (Basic Input/Output System), depending on the issue.

Consider external causes first, such as a damaged display cable, before exploring technical possibilities. With that in mind, here are some possible ways for you to resolve a frozen black screen on a computer:

If the computer freezes at a black screen again, the last resort is to forcibly shut down the PC by pressing and holding the computer’s power button for around 10 seconds.

If it’s still stuck on an empty, black screen, acomputer restart inSafe Modewill be required to safely revert the display adapter’s driver to a previous version.

After a couple of forced shutdowns - due to failure to boot up properly after getting stuck at a black screen - the computer will automaticallyenter itsAutomatic Repairphaseduring the next restart.

In Automatic Repair, users can also reset the computer to its basic state or opt for other repair actions instead of System Restore, such as Startup Repair or System Image Recovery, if necessary.

After failing to start multiple times, the desktop/laptop will automatically enter theAutomatic Repairscreen on the next boot up/restart from a manual shutdown.

It is hard to know which black screen fix is the right solution for your PC without identifying its probable causes first. In certain circumstances, users might even be forced tomake changes inside the computer’s BIOSinstead, which can be intimidating for some.

Acomputer boot by using a USBcan also be performed, especially if the PC still fails to resolve its black screen issue. However, it might be best to consult a professional technician to avoid risking damage to the computer.

Prevention is always better than cure, so be careful when downloading third-party files or apps that might seem suspicious. If possible, always install new programs directly from the official source, and back up your computer regularly to safeguard important folders from being corrupted.

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Just like televisions, laptop displays start to flicker too after a few years. You may sometimes also notice the display turning blank even when the laptop is on. Alternatively, you might find some white lines running down the display.

This doesn’t necessarily mean that there is an issue with the motherboard. If your laptop keeps turning off every few minutes and doesn’t turn on, there is a high chance that the AC adapter has malfunctioned. You can get help from a professional to confirm and get the AC adapter replaced, if required. There is also a possibility that the DC power jack may have broken. A DC connector (or DC plug) is an electrical connector that supplies steady power to the device.

If the DC jack has broken, you can try adjusting the plug’s angle in its jack. If you see some lights turning on but the device is still not booting, it’s time to replace the DC jack. If that doesn’t help, it’s a clear indication of a motherboard-related issue. You can either get the motherboard repaired or replaced by the brand service center. Getting the motherboard repaired could cost you anywhere up to Rs 10,000, whereas the cost of replacing the motherboard can go anywhere up to Rs 25,000.

If you ever notice multi-coloured or single-coloured vertical lines on your laptop screen, it may be a result of a hardware failure or due to damage to the screen. To try fixing it yourself, first unplug your laptop, hold the power button for 30 seconds and restart the laptop. If you continue to see coloured lines, the issue is probably with the LCD screen, which will need to be replaced from the brand’s service center. To be sure about the LCD screen problem, try connecting your laptop to another monitor and see if the issue persists. If it does, the issue is certainly in the LCD panel.

On turning on the laptop when you see the lights blinking and hear the fan working but if the laptop screen is blank and doesn’t display anything, this is again an indication of a faulty motherboard. The first thing to do is to transfer all the data to another drive to make sure your data is safe. Before going ahead and getting the motherboard repaired or replaced, you could try performing a hard reset (also known as a factory reset), which can mostly help in resolving the blank display issue.

Firstly, check if your laptop’s brightness level is set to maximum. If the display is still dim, try restarting the device. This could just be a system error that can be resolved by restarting the device. Also, check if the AC adapter cord is loose and firmly connect it to the outlet and laptop. If the issue still persists, it is mostly due to a failure of the LCD. Behind the LCD, there is an inverter board and backlight bulb which control the picture.

The inverter board converts the low voltage your laptop uses, into higher voltage required by the long bulb that lights up the LCD screen. If the inverter board or bulb fail, you will experience the problem of a dimmed display. Even if one of these two components fail, the screen will need to be replaced, unless the service center can help by just replacing the bulb. We wouldn’t recommend you try resolving it yourself, as this is more complex and you could end up damaging the circuit board and the backlight lamp. So, it’s best to leave this job to an expert.

Laptops are fragile and can easily break, especially with more and more thinner and lighter models being launched now. Some of the most common ways how a laptop is damaged include: when it accidentally falls and the screen cracks, when it’s held at an awkward angle or if you unknowingly placed something heavy on the laptop. Remember, a cracked laptop screen can affect the overall functioning of the device in some cases.

Since brands do not cover the laptop screen, it’s best to get your device covered with a protection plan in advance. Screen replacements are expensive and can cost you anywhere up to Rs. 15,000 but if you have the

Need an expert to take a look at your laptop? Book Onsitego’s on-demand repair service. Besides taking care of common laptop problems like battery draining or laptop hanging, we can help with issues like setting up the operating system or removing malware/virus from your device. Our service engineers are qualified and use only good-quality spare parts while repairing. The best part is that our service is backed with a 90-day post-service warranty.

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Mobile operating systems have their own versions of the black screen of death. Apple"s iOS users might need to force-reset their devices, though the method differs depending on the model. For owners of the iPhone 8 or newer models, press and let go of the volume-up and do the same to the volume-down button, then press and hold the side button until you see the Apple logo. For those with the seventh-generation iPod or iPhone 7, hold the top or side button and the volume-down button until you see the logo.

iPad models equipped with Face ID should press and release volume-up, then volume-down, and then hold down the top button. For those with iPads with a home button, iPhone 6s or older devices, or iPod touch sixth generation or older, hold down the side or top button and the home button together until you see Apple"s logo, which should take at least 10 seconds to appear.

Android device users should start by holding down the power button on your device for five to seven seconds, which should restart it. If the device hasn"t been charged, there might be a problem with its power cord, adapter, or even the electrical outlet. If the device has power, you may have a problem with the screen. It may seem strange that you can receive calls on an Android device with a black screen. If this happens to you, hold down the power button for 30 seconds, then let it go. Don"t touch the power button again for two minutes, after which call it or use Find My Device to see if it will ring. Before you take it to the repair shop, consider resetting your device to its factory settings to determine if the screen is truly broken or if there"s an error in the operating system.

Regardless of the device and the reasons behind the black screen of death on your system, if it"s a recurring problem, it"s a good idea to have a professional take a look at it to make sure there isn"t an issue that may spell the loss of your data and perhaps even your device.

If you have a black screen, before you move on to any of the suggestions listed, check the most obvious first: Is the battery on your device charged or dead? If it"s dead, that"s the cause of your black screen. To solve, plug it in!

If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select Disk Utility, then click Continue and follow the steps in this article:

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Based out of Taiwan, Acer is known for some of the best-performing systems in the world. Though, there are times when even the best of laptops can malfunction. For instance, a lot of users complain about Acer laptop monitor not turning on and getting the Acer laptop black screen. If you have also got the Acer black screen of death, don"t worry – it is quite a common issue. In this troubleshooting guide, I"m going to tell you how to fix black screen on Acer laptop easily!

Since the Acer laptop black screen of death can be a crucial issue, users can end up resetting their system to fix it. In that process, you might end up losing some of your important system or user files. Therefore, what you should do first when your acer laptop screen won"t turn on is restoring and making a copy of your files and documents. You can use a reliable recovery tool like

Since the application supports all kinds of major data types and computers, you don"t have to worry about any compatibility issues. All you got to do is install Recoverit Data Recovery on your Acer computer and follow these steps:

Once you choose to create a USB bootable drive, a pop up message will appear requiring you to format your USB flash drive. Make sure you have backed up your important data before formatting the USB drive. Then click the "Format" button to proceed.

The creation of a bootable device will start. During the process, please do not remove the USB flash drive. As the creating process takes a while, please wait until the bootable drive used to boot your acer laptop up is created.

Once the bootable media is created, the window will display two simple instructions to follow to complete your data recovery from Acer PC having startup problem.

Adjust BIOS to boot from USB, allowing Acer computer to boot through your bootable device. Restart your crashed Acer laptop and press the BIOS entry key when the first screen is displayed.

Once you have restarted your Acer PC, you will find that your computer not displaying anyting is bootable, and you can recover and backup any data from it.

If you are getting the Acer computer black screen even when the system is turned on, then you can try the following fixes after backing up your data. Since it can happen due to hardware or software-related reasons, you need to follow a stepwise approach to fix this.

To start with, I"m going to list the simplest way to fix the Acer Aspire black screen problem. If there is a minor issue with its firmware or booting, then you can try to power reset your laptop. To do this, just press the Power button on your laptop and keep holding it for at least 15 seconds.

This will forcefully perform a soft reset on your Acer system and would turn it off. Afterward, let go of the Power button, wait for a while, and press the Power key again to turn it on.

If you have got the Acer black screen, then you first need to check whether the issue is with the screen or caused by a firmware problem. For this, I would recommend connecting your system with an external monitor. You can use the connecting cable and simply fix it with an external monitor. If you get the correct display on the external monitor, then it means the problem is with your laptop"s screen (and not its firmware).

Step 3. If an image displays on the external monitor, the reason might be a graphics driver conflict with the laptop LCD display. So solve this, you need to install the latest graphics and chipset drivers for your specific computer.

Another smart solution to fix the Acer Chromebook black screen of death includes the use of function keys. You might already know that there are certain functions and special keyboard shortcuts that we can use for different purposes.

Sometimes, even a driver-related issue can also cause the Acer computer black screen problem. For instance, if the driver has become corrupt, is outdated, or has not been installed properly, then it can make your Acer laptop go black screen after the logo. To fix it, you can consider reinstalling or resetting the graphic card driver.

Step 1. Firstly, go to the Start menu and launch the Device Manager from here. You can also go to its Control Panel > Device Manager to get this option.

Step 2. Expand the Display Adapter options and select the installed graphic driver. Right-click and choose to uninstall the driver to get a wizard. You can just complete the wizard to remove the installed driver.

Step 3. Once the driver has been successfully uninstalled, you can go to its official website and download the relevant driver software for your system.

Alternatively, you can also reset the driver or update it apart from reinstalling it. You can get the option to update the driver or disable/enable it from the Device Manager as well.

Chances are that a virus or malware attack on the system"s disk could have also resulted in the Acer laptop black screen. For instance, it could have corrupted the disk or the Windows partition, leading to the malfunction of the system. To fix the Acer Aspire black screen, you can use a reliable anti-virus software like Windows Defender or a third-party tool from brands like Norton, AVG, Avira, Avast, Kaspersky, etc.

You can just scan the hard drive of your Acer computer, detect the presence of malware, and even fix it. If needed, you can even format the entire hard drive to remove the presence of any malicious entity from it.

BIOS, which stands for the Basic Input and Output System, is responsible for the overall booting operations of the system. Though, if there is an issue with your BIOS program, then it can cause the Acer black screen of death. In this case, you can consider updating your system"s BIOS settings by following these steps:

Step 3. Now, you can just go to the website of Acer or the motherboard company to download the updated BIOS version on your computer. You would have to unzip the downloaded file on your computer.

Step 4. Afterward, connect an empty USB drive to your computer and transfer the uncompressed data from the system to it. Make sure that you transfer the BIOS file to the USB drive.

Step 5. Now, restart the system and press the BIOS key (like F2, F12, DEL, etc.) to enter the BIOS settings. Go to the Boot > Advanced settings and flash the upgraded BIOS installation from the USB drive.

That"s it! Once the BIOS settings have been upgraded, your system will automatically be restarted. If the Acer laptop black screen occurred due to a corrupt or outdated BIOS, then it will resolve the issue.

It might sound surprising, but the Acer black screen of death can also happen due to a discharged system. If the AC adapter or the battery of your Acer system is not functioning, then you might not be able to turn the laptop on. Firstly, you can check the adapter by connecting it to any other device. Also, you can remove the battery of the system and get it checked to ensure there is no serious hardware issue with the system.

Once the battery is charged and the AC adapter is fixed, you can connect them back to the system and turn it on. By the way, you can learn more fixes on Windows 10 black screen.

If the memory module is loose, it usually causes the laptop to not display images. Therefore, reinstalling the memory module may solve the problem of black screen or black screen on the laptop. You can finally do this by removing the AC adapter from your laptop, removing and relocating the memory stick, and then reconnecting the AC adapter to your laptop.

Step 1.Close your laptop, then disconnect the power cord. Contact a grounded metal object to release static electricity before performing any operation.

Tips: If you lost some critical files after successfully fixing the problem of "Acer laptop blue light on but screen is black", Recoverit data recovery software can also help you get lost data back in 3 simple steps as shown below.

Firstly, launch Recoverit Data Recovery on your computer, and select a location from its home to scan. This can be any drive, partition, or you can even go to a particular folder to scan as well.

Sit back and wait as the application would try to extract the important data from the marked location. You can halt the process if you want to and even see its progress from an on-screen indicator.

When the process is completed, the extracted data will be categorized properly. You can also use the inbuilt filters to handpick the kind of files you are looking for.

If you want, you can even preview your documents, videos, pictures, etc. and select multiple files that you wish to get back. In the end, just click on the "Recover" button and go to the target location to save your data securely.

I"m sure that after reading this guide, you would be able to fix the Acer black screen of death issue easily. As there could be different issues leading to the Acer computer monitor black screen, I have included various fixes for them in this guide. You might have to try a handful of these solutions to fix the Acer black screen problem. Also, if you have lost your important files during the process, then just use Recoverit Data Recovery and get your lost data back easily.

If you experience that abnormal display problem of your PC (such as broken / blurred / sparkling image etc.), please refer to the following troubleshooting steps.

To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about troubleshooting for Main (Internal) Display

While you have display problems with main screen, you can check the display is a hardware or software issue by entering the BIOS configuration. Here you can learn more about How to enter the BIOS configuration.

If the display problem is still existing in the BIOS configuration, which means the screen hardware may be defective, and we recommend you visit the ASUS authorized repair center to test your laptop.

Note: Although some vendors of graphics issued the latter version but they might not pass its compatibility test. We suggest that you use the same driver as the one on the ASUS support site.

Please uninstall the present graphics driver first, refer to Appendices: How to uninstall driver. After the uninstallation is completed, please install the latest driver which is published on the ASUS support site, here you can learn more about How to search and download drivers.

If you haven"t updated the graphics driver before dysfunction happens, we suggest that you check if there is any new graphics driver on the ASUS support site.

Note: Some models possess both two graphics (integrated & dedicated graphics, such as Intel & NVIDIA) and can view in Device Manager, please confirm they are updated to the latest version, refer to Appendices: How to check the present version of driver.

Note:Only some notebook models have the component cover so that you are able to install a RAM (Random Access Memory) module in the memory module compartment, the reference as below.

Do you have display problems when you execute some specific programs / applications, such as the games or image processing software which occupies more system sources when it"s running?

Please remove all external peripherals, such as external hard drives, printers, memory cards, external ODD (if your computer is with internal ODD, please remove CD/DVDs), dongles, etc.

Note: Please don’t remove the AC adapter for ASUS laptop TP420IA and UX425IA model. (These models need to plug in the AC adapter to do the Hard reset process.)

Re-install the AC adapter and battery, then power on the computer and check whether the problem is resolved or not. If the problem persists, please continue the next troubleshooting step.

Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version in your PC. Here you can learn more about:

If the display problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the computer to a point before the problem began to resolve the problem. Here you can learn more about How to use restore point to restore the system.

If the problem persists after all troubleshooting steps are completed. Please backup your personal files, then reset the PC to back to its original configuration. Here you can learn more about:

Or, replace with shorter cable for monitor. Some cables might have problems with signal weakening, especially the VGA (D-SUB) cables with analog signal. Here you can learn more about How to fix Display problem on External monitors.

The screen color temperature might be a little bit different for each panel even if the manufacturing process is the same, so it’s normal. ASUS makes sure the manufactured products to meet the specification, so please feel free to use it.

In addition, you can use Splendid to adjust the display color of your screen, or purchase the PANTONE Validated products to get a more accurate color correction for your experience.

If you experience that the color or color temperature problems on your screen, you are able to adjust the related settings via Splendid. Here you can learn more about The Splendid feature in MyASUS Customization.

A1: It’s a normal Windows situation. If the color setting is set to the light mode on your system, there is a temporary white blinking display after entering the lock screen or resume from sleep mode. Otherwise, there is a temporary blue blinking display if it is a dark color mode.

Note: If your PC is the AMD platform of graphics, please refer to How to uninstall AMD chipset driver, otherwise, please refer to the following steps.

Type and search [Device Manager] in the Windows search bar①, then click[Open]②. (The left-side search illustration below is in Windows 11, and the right-side is Windows 10.)

Type and search [Device Manager] in the Windows search bar①, then click [Open]②. (The left-side search illustration below is in Windows 11, and the right-side is Windows 10.)

A black screen at boot is bad news. It"s tough to diagnose a problem without any information on the screen. If you"ve got a black screen on boot, various things can cause the problem on Windows 10 and Windows 11.

We"re going to detail ways to try to resolve a black screen on a Windows 10 or Windows 11 computer, from simple hardware checks to reinstalling your display driver.

It"s important to check that your computer and Windows are actually booting. To do this, press Windows key + Ctrl + Shift + B. This command actually restarts your graphics driver—which might itself fix the black screen—but also emits a beep.

If you hear a beep, then Windows is responsive. However, if you don"t hear anything, it could suggest that your computer isn"t booting. If that"s the case, see our guides on repairing a PC that won"t boot and how to fix a black screen of death.

If you have a black screen from boot, a key step is to check the display connection. It might sound simple, but it"s where many black screen problems arise.

If you can, use another monitor connection. For example, move from HDMI to DisplayPort. Alternatively, use a new cable. This will help you determine whether the issue lies with the monitor port or the cable.

If possible, connect your monitor to a different computer. If it has a black screen there too, it"s a sign the monitor is faulty, so you should contact the manufacturer. You can also try using another monitor on your computer.

Turn your computer off and disconnect all of your external devices. This includes your mouse, keyboard, external hard drive, and so on. Restart your computer and see if you still get the black screen. If you don"t, plug each device in one at a time until you find what"s causing the problem.

With the problematic device identified, try updating its drivers. See our guide on how to find and replace drivers if you need a hand with that. No luck? Browse through the device manufacturer"s support site and contact them for further help.

It may be that your system"s projection settings are set incorrectly. For example, your display might be set to project on a second screen that doesn"t exist, thus causing your monitor to show a black screen.

Press Windows key + P to bring up the Projection menu. From top to bottom, the options are: PC screen only, Duplicate, Extend, and Second screen only. While the first is the default, yours might not be set to it.

Press P to highlight the next option and Enter to select. Repeat this four times to get back to the original setting, though hopefully one of the settings along the way will bring your display back.

To reinstall display drivers, you"ll need to boot into safe mode. The method you need depends on various factors, so follow the appropriate steps below and then continue reading to discover how to reinstall your display drivers.

Once restarted, select Troubleshoot > Advanced options > Start-up settings > Restart. Again, your system will restart and present you with different options.

You need access to a working computer so that you can create Windows 10/11 installation media. Download Windows 10 or Windows 11 from Microsoft and then use this to create installation media. If you need help on that, see our guide on making a bootable ISO.

You then need to set the boot order in the BIOS to read your installation media first. Again, if you need a hand, see our guide on how to change the boot order.

If this doesn"t work or isn"t an option, select Uninstall to remove the driver completely. Then, go to the manufacturer"s website (likely AMD, NVIDIA, or Intel) and install an older driver or contact them for support.

Your computer may be overheating, which can result in a black screen. It"s very important that you keep your PC cool because it extends the lifespan of your components.

Turn your computer off, unplug everything, and open it up. As a first step, grab a microfiber cloth and air blower and use this to clean out all dust and dirt inside your computer, especially from the fans. It"s best to do this outside if you can, since it will kick up a lot of dust. Try not to let it settle back inside the computer.

Turn your computer off, unplug everything, and open it up. Look over all your components for signs of damage. Remove each component and reseat it, ensuring it"s firmly secured.

Have you recently upgraded something inside your computer, like the graphics card or RAM? If so, this is a prime culprit for causing a black screen. If you"ve verified the component is installed correctly, contact the manufacturer as the part may be faulty.

Alternatively, your power supply unit (PSU) may not supply enough power to support the new parts, which causes the computer to black screen and shut down. Use an online power supply calculator to ensure that your PSU is suitable.

Hopefully, working through these steps has solved your black screen problems. While it can be scary, it doesn"t mean that your data has vanished, so keep calm.

If you don"t have a black screen, but instead one that"s constantly flashing, you should still try some of these steps as it"s often caused by the same issue.

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