your laptop lcd panel is blank when you boot up in stock

Let"s go through some troubleshooting steps and check your hardware and software. The steps on this page might look complicated at first, but follow them in order, step by step, and we’ll try to get you back on track. You"ll use safe mode for many of the steps because that will start Windows with a limited set of files and drivers to help you narrow down the problems. You can learn more about safe mode, or keep reading and we"ll provide details when you need them.

If your laptop screen is not displaying any image, several troubleshooting steps might help you resolve the issue. Review each section below for steps that might help.

When you encounter video-related issues in Windows, you can quickly reset your computer"s graphics driver using the keyboard shortcut Windows key+Ctrl+Shift+B.

If you see a white screen or a rainbow of colors, this could mean the video card in the laptop is defective. In this case, the video card or graphics chip needs to be replaced by an authorized repair center for your brand of laptop.

Although you may not see anything on the screen, listen to the laptop for sounds indicating it"s booting. If you don"t hear any sound, follow the steps in the link below before moving to other sections on this page.

Newer computers with an SSD and no other drives can be silent even during a normal boot. Therefore this suggestion should only be followed for laptops with a traditional hard drive.

A laptop battery may cause problems with booting and displaying anything on the screen. Even if you can charge it to full capacity, the battery may have a defect causing it to interfere with the laptop start-up process. Try the following steps to rule out a possible battery issue.

If the laptop starts up but nothing is displayed on the screen, continue with the troubleshooting steps below. Review the following page if the laptop does not turn on or boot up.

Restart Windows to see if it"s a temporary issue and resolves itself with a reboot. If the problem persists, erase your hard drive and reinstall Windows.

If the picture is partially visible, the laptop"s brightness is too low or turned down by a power setting. Make sure your laptop is not in a power-saving mode by plugging the laptop into the wall. Next, try increasing the brightness on your laptop to verify that it is not causing your issue.

If you have an external display connected to your laptop, like a computer monitor, the laptop screen may not display anything. The default action on some laptops is to display an image only on an external screen if connected.

Most laptops have a function key with a secondary action that toggles where and how the laptop displays an image. Pressing that key may fix the issue, telling the laptop to display an image on the laptop screen and the external screen. Below are two examples of what the function key with screen toggle may look like on your laptop.

Verify there is no issue with the laptop graphics card by connecting a monitor or another external display to the laptop. If the external display works fine, it"s an issue with your laptop LCD screen or the connection from the motherboard to the LCD screen.

If an external monitor doesn"t work and you read through the details on the page linked above, the internal graphics card, motherboard, or video cable is defective. You may need to have the graphics card or motherboard replaced. Take the laptop to a computer repair shop to see if it can be repaired.

You can also check to see if the laptop is overheating. In most cases, a laptop shuts off when it overheats; however, it may only turn off the display by cutting power to the GPU (graphic processing unit).

If the laptop still has a black or blank screen after following the steps above, there is a hardware issue. The list below displays the most common hardware failures.

If the laptop is not under warranty, unfortunately, for most end-users, repairing a bad LCD or motherboard can be complicated or may result in further damage if not done properly. We recommend you take the laptop to a repair shop and have them replace the defective hardware.

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The black screen of death is caused by a critical error in your computer’s operating system that can happen because of a faulty device driver, a hardware defect, or a Windows software glitch. While usually fixable, finding the root cause of the black screen isn’t always easy.

If you see the full black screen before login, it’s probably caused by a malfunctioning device driver or hardware issue. If the blank screen happens after login, there’s probably something wrong with Windows, like a buggy Windows 10 update, or a problem with an installed application. Don’t assume your computer is permanently failing — if you think it’s a hard drive issue, check out our hard drive failure guide.

First, we’ll outline solutions for a black screen before logging in. Then we’ll discusssolutions for a black screen of death that happens after logging in.

If you get a black screen before the Windows login screen appears, the issue often has an easy fix. Check out the possible solutions below to troubleshoot the issue.

If you get a black screen only occasionally, try disabling some startup items to optimize your boot. With AVG TuneUp, you can turn off all non-essential applications and put them to sleep automatically. AVG TuneUp features a built-in Sleep Mode so you can get the most out of your RAM and CPU power and have more resources available at startup.

If everything is working normally until suddenly your PC displays a blank screen, something might be wrong with your computer cables or monitor. Here’s how to check your cables and other important connections.

Disconnect and reconnect all of your video cables — HDMI, DVI, DisplayPort, and VGA. While you’re at it, blow into the ports to dislodge any dust or other particles that may have got stuck there.

Constantly unplugging and plugging in cables causes them to wear out over time — eventually, they break. It’s especially common if you use a laptop and an external monitor.

To check whether your cable is causing the black screen, try plugging in a different video cable, like the one from your TV, that you know works. If that cable connection produces an image instead of a full blank screen, it’s time to get a new computer cable.

Your monitor display might be defective or set to the wrong source, which can also lead to a black screen. Try connecting to a different display if you have one. Or, move from your monitor to your TV (or vice versa).

The blank screen might be caused by a mismatch between your monitor and your resolution. For example, an optimized gaming PC might not work with a projector that can’t display the high resolution. If your Windows 10 PC shows a “boot error” when connected to a projector, try hooking it up to a regular monitor. If the regular monitor displays images normally, the root of your problem is likely a very low resolution, which the projector can’t display.

Sometimes, external hard drives, USB connections, Wi-Fi antennas, or VR headsets cause issues during boot. If your laptop screen is black upon startup, unplug everything not necessary for your PC to work — leave only your monitor, mouse, and keyboard plugged in and restart your computer.

On a bigger desktop computer, try removing all unnecessary components, such as sound cards and extra RAM sticks. If that doesn’t work, you can also switch out the graphics card and upgrade your RAM completely.

BIOS is the core program that runs older PCs, while UEFI runs newer models. BIOS/UEFI regulates basic hardware configuration and makes sure the operating system launches.

If you’re getting a black screen of death, try reverting to the default settings. Here’s how to reset BIOS/UEFI: Turn off your PC, then hit the power button to turn it back on. Immediately during startup, you’ll get a prompt to hit a certain key to enter setup (usually F2 or the DEL key). Hit that key repeatedly.

Find an entry that says Load defaults (or Optimized defaults or something similar). BIOS/UEFI looks different depending on your device, but the general wording of the entry should be similar. Selecting this option resets everything back to default settings.

The BIOS/UEFI also controls how your PC starts up. Your PC could boot from a hard disk, a CD/DVD (e.g., rescue disks), a USB thumb drive (to install Windows), or even a floppy drive. In Boot Priority (or First Boot Device) settings, ensure the hard disk option is selected.

You can also check your BIOS/UEFI performance by running a CPU stress test. If your computer fails the test and causes the black screen of death, your BIOS/UEFI drivers might be outdated. You can easily update your drivers with one of the best free driver updaters on the market.

If your PC boots to a black screen, you should restart your PC several times. After doing this repeatedly, the Windows Startup Automatic Repair screen should launch automatically.

If the Windows repair doesn’t work, you need to create a bootable Windows 10 drive, plug it in, and use the disk-boot tip above to make sure your PC boots from the USB drive.

Hit Next, then wait for Windows to restore all necessary files and return things to working order. In some cases, you might need to reinstall an application or an update that you installed after the restore point and before you got the black screen of death.

Windows Safe Mode launches your PC with the minimum amount of drivers or programs running, which will help you avoid a black screen. Safe Mode means only Windows launches — eliminating any interference from unnecessary programs or drivers.

To boot into Safe Mode, follow the steps above to launch the Windows Repair tool. This time, click Startup Settings. If you don’t see that option, click See more recovery options, then click Startup Settings.

Then, turn off all startup items using the Task Manager. Right-click your taskbar, select Task Manager, then go to Startup. Turn off everything in this tab by right-clicking each item and selecting Disable.

Now, reboot the system normally. If the black screen is gone and everything is working, reverse the options above one by one. Enable one item in Task Manager, reboot, and ensure everything works. Then, repeat the process with the next item on the list. This will help you identify the program preventing your system from rebooting.

As mentioned above, a faulty device driver can cause an unbootable system. To fix this, uninstall any device drivers that could be a problem. Right-click Start and select Device Manager.

Go to the problematic device driver (usually drivers like display adapters, network adapters, or sound, video, and game controllers). Double-click the entry, such as NVIDIA GeForce GTX 1650, go to the Driver tab, and select Roll Back Driver. Click Yes to confirm.

If you want to update your drivers immediately and keep them updated automatically, get AVG Driver Updater and run a free scan. AVG Driver Updater’s easy-to-use dashboard will help you identify and update your outdated or faulty drivers, fix lingering driver issues, and get your computer working optimally again.

If the black screen of death happens after you log in (you enter your password and then everything goes blank), you can still find the cause of the black screen using one of the solutions below.

If you see a black screen after login, something is affecting your Windows operating system while it’s trying to load your desktop and icons. Usually, it’s an application that’s loading automatically. To disable it, press the Ctrl + Alt + Delete buttons simultaneously, and select Task Manager.

If the black screen prevents you from getting to Task Manager, follow the advice above on how to boot into Safe Mode. In Task Manager, go to Startup and disable every item. Reboot your computer, and check that everything works normally.

The program explorer.exe (Windows Explorer) is responsible for loading your desktop and icons. If that program isn’t loading, then Windows Explorer isn’t running automatically like it should after login, and all you’ll see is a black screen with a floating cursor.

On the right side of the screen, double-click Shell. Check that the Value data section reads explorer.exe. If this field is empty or something else is there, enter explorer.exe.

If something else is written in the Value data section, it could be a virus, malware, or some other potentially unwanted program. To find out, Google the name of the program and do some research. Even if your search doesn’t turn up any information, you should run a virus scan immediately.

A strong antivirus program like AVG AntiVirus FREE will scan your machine from top to bottom to find any malicious code. Then, it will delete the malware and set up defenses to detect and block any future signs of trouble.

If your computer screen keeps going blank seemingly at random, the cause of the black screen of death might be your graphics driver. Make sure to update all AMD, Intel, and NVIDIA drivers regularly so that your graphics card works properly. Check out our detailed instructions on how to update your graphics drivers and our guide to monitoring GPU performance.

If your PC is connected to multiple monitors or even a VR headset (which Windows identifies as a monitor), you can accidentally hit the wrong button and switch your output to a screen that’s off. When you see a blank screen, hold down the Windows key on your keyboard and press P. This shows you the possible display modes, and allows you to switch.

Hopefully, this guide has helped you solve your black screen problems. If all else fails, you may need to reinstall Windows from scratch, because the issue is likely more serious or beyond fixing. Otherwise, keep your system fresh by maintaining it on a weekly basis to help prevent issues like the black screen of death.

To keep your machine clean, optimized, and running as smoothly as possible, use AVG TuneUp for PC. AVG TuneUp’s Automatic Maintenance feature tunes your machine weekly, while its Sleep Mode feature disables unnecessary applications. And the built-in Software Uninstaller gets rid of apps that could render your system unbootable. Try AVG TuneUp today and say goodbye to Windows black screen issues.

Troubleshoot a video connection from a monitor (or a TV being used as a monitor) to a desktop computer. If your computer has a built-in display, see Screen is Blank after Starting the Computer.

This document will help you determine if the blank screen is being caused by the computer hardware, the video signal to the monitor, or the monitor itself.

Make sure the monitor has power and the power light comes on when the power button is pressed. If the light on the monitor remains off, the monitor is not receiving power from either the wall outlet or the power adapter.

If you have a flat panel LCD monitor, unplug the monitor power cable, wait about 30 seconds, reconnect the cable and then turn on the monitor. This resets the electronics on the monitor.

Disconnect all connected devices except the mouse, keyboard, and monitor. This includes removing USB flash drives and memory cards from card reader slots.

If power light remains off when you press the power button, either the monitor is not receiving power or the monitor is defective. Check all the following items before attempting to service or replace the monitor:

If the computer makes a beeping sound when turned on, a card, cable, memory module, or processor inside the computer might have come loose. Go to Reseat loose internal components to check for loose components.

If you do not hear noise from the fans and the power lights on the computer are not on, the problem is related to the computer, not the monitor. To troubleshoot a computer that does not start, see Computer Does Not Start.

If you can hear the computer fan spinning and see lights on the computer, the problem is probably caused by the video cable connection or the monitor. Continue to the next step.

At first setup, or under certain signal conditions, the monitor might not be able to switch to a new display resolution. Do not shut down or restart the computer. Instead, reset your monitor. If you need instructions for resetting your monitor, search the HP support website. Go to HP Customer Support, and follow the instructions to find your product.

If a message is displayed, the monitor panel is working and the problem is related to the video signal. For further troubleshooting steps, see, Flat Panel Monitor Displays Message about No Signal, Signal out of Range, Sleep, or Power Save.

Some monitors do not have on-screen messages but instead use the lights to indicate no signal. When you disconnect the cable, instead of an on-screen message, the light turns amber, indicating that the monitor lost signal and is working properly, but is out of range, or not receiving the signal.

Otherwise, check the video cable connection on the back of the computer and on the monitor. Make sure that it is connected properly and the connecting screws are tight. Turn the monitor off and then back on again (while the computer is on) to see if an image is displayed.

After you have reconnected the power cord, turn on the monitor (while the computer is on) to see if an image is displayed. If there is still no image, continue to the next step.

Connect the computer to another monitor to determine which device has the problem (the monitor or the computer). If you do not have an extra monitor, temporarily connect the computer to another monitor for troubleshooting purposes.

If the newly attached monitor does not display anything, disconnect the cable and continue to the step to Inspect the video cable and video connectors for damage.

If you had to straighten any pins, reconnect the monitor making sure that the video cable is firmly connected and then turn on the computer and monitor. If the monitor is still blank, continue to the next step.

Do not remove the video port cover. If your computer came with a graphics card, HP may have installed a plastic cover over the video port attached to the motherboard. Most PCs can use graphics from the graphics card or the motherboard, but not both at the same time. If you remove the plastic cover to connect a monitor (VGA or HDMI), the video will not work unless the graphics card is removed. The better solution is to connect an adapter to make the connection.

If the computer case was recently serviced or moved, a card, cable, memory module, or processor may have become loose. When this happens, the computer might make a beeping sound when it turns on. Use the following steps to check for loose components:

This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

If the monitor still displays a black screen or displays a No signal message, the video hardware may be faulty and needs to be replaced or serviced. If the monitor displays the first startup screen but then goes blank, continue to the next step.

Use this step to configure Windows to use a display resolution that is compatible with the main monitor device. In order to perform these steps, you must connect the computer to another working monitor. If you cannot view the first startup screens, skip to Replace the graphics card or have the hardware serviced.

Use the following steps to change to a compatible display resolution and color depth setting from a standard graphics mode. For flat panel LCD monitors, set the display resolution to the monitor"s native display resolution.

Connect the original monitor and change the display resolution to match the default setting for the monitor. For help on how to adjust the display resolution, see Connecting a Monitor, Projector, or TV (Windows 10, 8, 7).

If Windows was recently upgraded, Windows might be starting up into a Power Saving state and producing the blank screen before it loads. After Windows loads (about 2 minutes after turning on the computer), press the power button briefly or press the Suspend key on the keyboard to see if the computer comes out of a suspended state. If the computer opens into a suspended state every time the computer is started, use the following steps to disable Power Saving in the BIOS.

If you need specific instructions for opening your computer, search the HP support website. Go to HP Customer Support, and follow the instructions to find your product.

Computers are an essential part of our modern lives. Be it a custom-built PC or a personal laptop, they provide seamless solutions for many of our needs, like online shopping, web-based classrooms, virtual meetings, and so much more.

That said, many forget that computers require regular ‘check-ups’ too, done mainly by undergoing scheduled scans or running performance-based apps to evaluate their overall condition. Though some might take this lightly, a compromised computer will not work as efficiently as before and, in certain cases, can lead to the dreadedblack screen of death.

Simply put, a black screen of death is when acomputer is stuck on a blank, black screen. The commands or button prompts do not work, and the PC becomes unresponsive.

There are many reasons why this can happen, usually due to system errors that conflict with the protocols of a computer’s operating system (OS), causing it to malfunction. This forces a hard PC shutdown, which might affect its health if prompted too often.

In worst-case scenarios, constantly forcing a computer to shut down can lead to file corruption or hardware damages, which are primary indicators for you toconsider buying a new laptop/desktop. Other minor issues can also occur, but different factors cancause computers to slow down, so a complete system diagnostic is usually the best way to identify problems.

If your computer consistently freezes at a black screen, you should identify the main issues immediately before any long-term harm can be inflicted on your PC.

Most of the time, a computer black screen occurs due to recent changes made to the PC. Check if it’s one of the following reasons that’s making your laptop screen black:

Sometimes, a black screen occurs due to an interrupted connection between the computer and its display monitor. This often happens to desktop users accidentally dislodging the cable from its proper port, either on the computer case, the monitor itself, or both.

A faulty display device or video adapter can also prevent a computer from displaying images, prompting a black screen. This is often the case when the PC produces sounds normally but cannot project any visuals.

Adisplay device is an external apparatus that produces visual output, such as an LCD monitor. On the other hand, avideo adapter is dedicated hardware- such as a graphics card - that creates those images before sending them to a display device.

A complete system update or new software installation can also force a black screen error. This usually happens due to conflicting commands or coding that might disrupt the computer’s main programming, interrupting some critical processes as a result.

The ideal fix can be applied by identifying the most likely causes of the computer’s black screen prompt. This is important because some fixes require tweaks to be made to the computer’s system, including the BIOS (Basic Input/Output System), depending on the issue.

Consider external causes first, such as a damaged display cable, before exploring technical possibilities. With that in mind, here are some possible ways for you to resolve a frozen black screen on a computer:

If the computer freezes at a black screen again, the last resort is to forcibly shut down the PC by pressing and holding the computer’s power button for around 10 seconds.

If it’s still stuck on an empty, black screen, acomputer restart inSafe Modewill be required to safely revert the display adapter’s driver to a previous version.

After a couple of forced shutdowns - due to failure to boot up properly after getting stuck at a black screen - the computer will automaticallyenter itsAutomatic Repairphaseduring the next restart.

In Automatic Repair, users can also reset the computer to its basic state or opt for other repair actions instead of System Restore, such as Startup Repair or System Image Recovery, if necessary.

After failing to start multiple times, the desktop/laptop will automatically enter theAutomatic Repairscreen on the next boot up/restart from a manual shutdown.

It is hard to know which black screen fix is the right solution for your PC without identifying its probable causes first. In certain circumstances, users might even be forced tomake changes inside the computer’s BIOSinstead, which can be intimidating for some.

Acomputer boot by using a USBcan also be performed, especially if the PC still fails to resolve its black screen issue. However, it might be best to consult a professional technician to avoid risking damage to the computer.

Prevention is always better than cure, so be careful when downloading third-party files or apps that might seem suspicious. If possible, always install new programs directly from the official source, and back up your computer regularly to safeguard important folders from being corrupted.

Dell recommends ensuring that the device drivers and BIOS are up to date using the SupportAssist application for optimal video performance and to help resolve common video-related issues.

NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.

To learn how to manually download and install a device driver such as Chipset, Video card (GPU), and Monitor driver (if required, most monitor drivers are delivered automatically through Windows Update) on your Dell computer, see the Dell knowledge base article How to Download and Install Dell Drivers.

We must verify whether the problem is the display screen of the laptop, video card (GPU), or video settings on the computer. A straightforward way to identify this is to connect the laptop to an external monitor or TV.

If the issue persists on the external monitor, it may be an issue with the video card (GPU) or video settings and not the laptop LCD panel. Go to verify display or video issues in Windows Safe Mode. Otherwise, go to the next step.

Performance issues may occur if there is any damage to the LCD screen. The display may stop working, work intermittently, flicker, display horizontal or vertical lines, and so on, if there is damage to the display screen.

If you notice a physical damage, contact Dell Technical Support to learn more about repair options that are available in your region. If there is no damage, go to the next step.

Dell laptops have integrated diagnostic tools that can determine if the screen abnormality is an inherent problem with the LCD screen of the Dell laptop or with the video card (GPU) and computer settings.

When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry images, horizontal or vertical lines, color fade, running a diagnostic test on the LCD helps identify if the issue is with the LCD panel.

Press and hold the D key and turn on the computer to enter the LCD built-in self-test (BIST) mode. Continue to hold the D key until you see the entire screen change colors.

If you do not detect any screen abnormalities in the integrated self-test mode, the LCD panel of the laptop is functioning properly. Go to the Update the video card (GPU) driver, monitor driver, and BIOS section.

If you notice any abnormalities in the LCD built-in self-test mode, contact Dell Technical Support to learn more about repair options that are available in your region.

Windows Safe Mode does not load any drivers, startup applications, third-party services. This will help us identify if the issue is related to the operating system, video settings, device drivers, or third-party software. To learn how to boot your computer into Safe Mode, see the Dell knowledge base article below based on the operating system that is installed on the computer:

Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide security patches and protection from malicious attacks, or even add new features to the operating system.

Display settings like brightness, refresh rate, resolution, and power management may affect the performance of the LCD screen on your Dell laptop. Changing or adjusting the display settings can help resolve several types of video issues.

NOTE: Depending on the model of the Dell laptop, the shortcut keys to adjust or change the brightness may differ. See the User Guide or User Manual of your Dell laptop for model-specific information.

If you find that the Dell laptop is unresponsive to touch, touch stops working entirely, or other touch-related issues, you can try some common troubleshooting steps to help fix the touch-related issue.

Stress Test can thoroughly diagnose the video card (GPU) on your computer and report any potential hardware problem. Running a stress test on your computer can verify if the hardware components are stable and thus reliable.

System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your computer, System Restore must be used before you try to restore the operating system to factory default settings.

If the diagnostic tests on the LCD panel and the video card (GPU) passed, it is most definitely an issue that is related to software that is installed on the computer. If the above troubleshooting steps did not resolve the issue, you may try to restore the computer to factory default settings as a last resort.

WARNING: Restoring or resetting the computer to factory default settings will erase all personal data on the computer. Back up all important data like documents, images, music files, spreadsheets, videos to an external hard drive or a cloud-based backup like Microsoft OneDrive.

Dell computers are built with a small amount of hard disk space that is reserved for reinstalling the operating system. This method is the easiest way to restore the computer to factory condition. The restoration process deletes all user data from the computer, so be sure to back up all your files before starting this process.

Whether you are working on a document, watching a video, or gaming, a functioning monitor or screen is important. Find information about how to set up multiple monitors or connecting a laptop to a Dell docking station.

Does the screen remain black after turning on the computer? If you are experiencing any of the following symptoms, the suggested quick steps might help.The screen does not turn on or the screen is blank or black.

NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell Laptop. For Dell laptops with removable batteries, see the user guide of your Dell laptop for step-by-step instructions to safely remove the battery.

If the monitor works fine, but the display issue persists, go to the next fix. However, if the monitor does not turn on after trying the above steps, contact Dell Technical Support for repair options.

A poor connection between the monitor and the computer might cause display-related issues. Reconnecting the devices can often help solve the problem.Turn off the computer and the monitor.

Check the video port on the computer and the monitor, and the video cable if they are damaged or the pins are bent. If there is no damage, reconnect the monitor to the computer. Or, if you have another video cable, try connecting the two devices using the new cable. Bypass the docking station to verify that the docking station is not causing the display issue.

Fix 4: Reset the BIOS or UEFI to factory default settingsIncorrect boot settings in the BIOS or UEFI of the computer can cause boot-related issues. Resetting the BIOS or UEFI settings to factory defaults can help resolve many boot-related issues.

Running the Built-in Self-Test (BIST) also called Built-In Diagnostics (BID) on Dell monitorsDell monitors are equipped with an integrated diagnostic tool that helps determine if the screen abnormality is an inherent problem with the Dell monitor.Identify your Dell monitorEnter the model number or Service Tag of the monitor, and then click Search.

Running the LCD Built-in Self-Test on Dell laptopsDell laptops have a built-in diagnostic tool that helps determine if the screen abnormality is an inherent problem with the LCD screen of the Dell laptop.

Press and hold the D key and turn on the computer to enter LCD built-in self-test (BIST) mode. Continue to hold the D key, until you see color bars on the LCD screen.

If the screen abnormality is present in the diagnostics, contact Dell Technical Support for repair options.If these quick steps did not resolve the display-related issue, see the Other Resources section below. You can also search for content related to the issue using the search bar at the top of this page.

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If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select Disk Utility, then click Continue and follow the steps in this article:

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

Your Windows system and the data in it may mean the world to you. However, it is still a device that can run into various problems. Here, we’re talking about the ‘no display on boot’ issue. Several users have posted queries stating that they can turn on the computer but can’t see anything on the screen. The display appears blank. Even the GPU fan spins at full speed, but there is no display. So, why is it happening? How can it be fixed?

We dug deeper into the matter and found some tips and tricks that may help. However, before that, let’s understand the different states of no display on boot problems.

The primary reason you get no display on your PC could be damaged or loosely connected cables. Other reasons may include incorrect display configuration, faulty or problematic GPU or RAM, incorrect BIOS configuration, faulty peripheral devices, or damaged PSU (Power Supply Unit).

You should check your power connections if you face the “no display on boot” error. There might be some connection errors between the power sockets and the PC/monitor.

Now check if the power light on your monitor is on. If the light is ON, reboot your system and press Windows key sequence (Windows + Ctrl + Shift + B command) to wake the screen. It will restart your Graphics driver.

If there is no light on the monitor, check if the cables connected are damaged. Try the cables on another PC or attach other cable cords to your system.

If the above diagnosis doesn’t help you overcome the ‘no display on PC’issue, try resetting your BIOS settings. This method will help you check if the RAM is at fault here. When you power on your PC, it runs POST (Power-on-self-test), verifying if all hardware is identified before BIOS initiation. It also displays on-screen if the RAM is working fine. As long as your monitor receives power, you may access the BIOS utility and reset it to fix multiple issues.

Turn on your system with the Power button and press the BIOS key (usually F2/F8/F10/F11/F12/Del). You can also check for the BIOS key online by visiting your device manufacturer’s site.

The Voltage Selector Switch may be set to the correct switch, but it’s worth checking. It is a physical button given at the back of the PC. The switch lets you balance your device’s internal circuit with the input voltage. If it is set improperly, it may affect your system’s boot function.

Usually, the default value set by the Voltage Switch doesn’t need any changes as it matches your country’s requirements. But if you bought it from an overseas dealer or just moved to a new country, you would need to adjust the Voltage Selector Switch considering the country’s requirements. For example, your system may happily work for 110 volts. You can also refer Foreign Electricity Outlet Guide.

Sometimes, there may be a conflict between the peripheral devices, causing a black (blank) screen or no display on your screen. It includes your Bluetooth, speakers, mouse, webcams, external storage drivers, keyboard to cameras, scanners, etc.

An outdated, corrupt, or incompatible device driver may cause no display on a PC or laptop. Rolling back or updating these drivers may fix the problem. For this, you would need to boot your PC into Safe Mode.

Tip:If you successfully boot your PC in Safe Mode, restore your data with reliable data recovery software, such as Stellar Data Recovery Software to prevent future data loss.

You can also check your CPU performance in BIOS to determine if no display on boot issues occurs due to PC overheating. However, this method will only work if you can access your system in Safe Mode. Follow the given steps:

When you see the BIOS page emerging, click PC Health Status, System Hardware Monitor, or similar options. (The category name may vary depending on your system brand.)

Try rebooting your system. Sometimes, only a restart fixes the problem. However, if it doesn’t, you can refer to the Microsoft page to troubleshoot black screen or blank screen errors.

If there is a faulty battery on your system, it may remove all your boot settings. Hence, you can see nothing but only a black screen while booting your system with a damaged CMOS battery.

There could be many reasons for the black screen of death in the Windows system, including graphic card errors, disk errors, unexpected OS behavior, faulty display, malware infection, or peripheral devices malfunctioning. However, the error is fixable.