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From the beach to the boat, wherever we go to enjoy the warmer weather, our phones are usually right along for the fun—and keeping them above water can be a challenging task. According to 2021 Asurion claims data, more phone repair claims are filed for water damage between June and August than any other time of the year.

So, what is the best way to protect your phone from liquid damage? Asurion Experts are asked this question often while helping our 300 million (and counting) customers with all of their tech care needs. Their advice: Invest in a waterproof pouch. While some of the newest phones are considered “waterproof,” they’ll only be protected if submerged for a set period of time—to learn more, check out our guide to waterproof vs water-resistant phones. Waterproof phone pouches, like those made by CaliCase® or JOTO®, will help to keep your phone afloat.

Here"s what to do if you drop your phone in water or get it wet:Remove it from the liquid immediately. The longer it stays there, the more liquid will seep into various inlets.

If possible, open the back and remove the battery, SIM card, and microSD card (if you have one). Not sure how to remove the SIM card? Check out our guide for iPhone and Android.

Use a cloth or paper towel to dab your phone dry. Do not rub the phone, as doing so could accidentally push liquid into the phone’s more sensitive parts. If the phone was completely submerged, you might try (very) gently vacuuming around the phone’s creases and openings to suck more water out.

You’ve probably heard the suggestion to put your phone in rice if it gets wet, but we do not recommend this method. Instead, try silica gel packets, like the ones that often come with new products such as a pair of shoes,as they’ve proven to be much more effective. Fill a plastic zip-top bag with silica gel packets and bury the phone in the bag. Leave your phone in the bag for 24–48 hours.

There are a few signs that can confirm water damage to your device:Look for the visual presence of water or evaporation (or dried water markings) behind the screen.

Check the Discolored Liquid Damage Indicator (LDI). The LDI is typically located in the headphone jack, battery compartment, or SIM tray slot. If your phone has water damage, the LDI will appear red or maroon.

According to Asurion Experts, putting your water-exposed device in rice may absorb some moisture. However, it may also cause other issues for your phone, such as an introduction of dust and dry starch (a rice byproduct) into your phone"s cracks and crevices. Rice could also potentially become lodged in your phone"s charging port or headphone jack, which can be extremely difficult to dislodge as the rice swells when exposed to liquid.

Blow-drying your phone when it"s exposed to water is not recommended. While it might remove some of the surface moisture, it will do very little to remove the moisture from inside your device and the heat could do irreparable damage to your phone"s internal components.

Turn the device off and place it in an upright position to dry out, with the speakers facing downward. Doing so will encourage excess water to come out.

While dropping your smartphone into liquid typically voids the manufacturer’s warranty automatically—many phones have indicators that change colors when wet—that isn’t the case when it comes to your smartphone insurance policy. If your phone is covered, you can start a claim at asurion.com at any time.

Whether it fell out of your pocket while standing on a dock or got left out in the rain, it’s obvious that cell phones and water don’t mix. And while some new phones are marketed as being “water-resistant”, it is still a smart idea to keep your phone away from water whenever possible. There are a number of different issues that can arise if your phone has been subjected to water damage, from blurry photos and muffled audio to being unable to charge to not functioning altogether. While you might think that the only solution to these issues is to get an entirely new phone, there is a chance that your phone can be repaired.

If your cell phone has taken a swim or you suspect it has come into contact with water at some point, there are a few different things you can do to determine whether it has sustained any water damage. Many phone manufacturers keep water damage in mind when they design their phones and often place a liquid contact/damage indicator strip located inside the SIM card tray. This provides an easy way to check for water damage but often means that if the strip indicates that it’s been in contact with water, you will be ineligible for a manufacturer warranty.

While some encounters with water may leave your phone completely fried, sometimes all that is required is a single part repair, such as a battery, screen or speaker. Because each device reacts differently to water damage, we offer free estimates, so you can find out exactly what the cost of repairing your phone would be before any repairs begin. It’s important to bring your phone in for repair as soon as possible to avoid the water causing any major damage.

When it comes to drying out a water-logged phone, patience is key. The first thing you’ll want to do is remove it from the liquid immediately. Next, you’re going to want to turn it off and leave it off. This is going to help prevent any liquid inside the phone from interacting with any running electronic components. It’s important that you don’t continue to use your phone after it’s sustained any water damage. After turning your phone off, you’re going to want to pull off the case and if possible, remove the battery, SIM card and microSD card.

You might have heard that burying your phone in rice can help absorb some of the water, but this method isn’t very effective. Instead, silica gel from packets you often receive with new items such as shoes is much more effective. Leave your phone in the silica gel for 24-48 hours or until it’s fully dry before you try to turn it on.

In some cases, giving your phone some time to fully dry out can be enough to solve the problem and get it working. If this isn’t the case and you start experiencing issues with certain features, such as your speakers, charging ports or camera, your phone might need some repair. That’s where Repair Express comes in! There’s no way for us to determine exactly what kind of repairs, which is why we offer free estimates. If our initial diagnostic review of your phone reveals that modular parts might need to be replaced, we will let you know before any additional expenses are incurred. Ourexperienced team of technicians put all our repairs through rigorous testing to ensure that when you receive your phone back, it is good as new!

While it can be a pain to have to hand over your phone for repairs, at Repair Express, we have the experience and expertise to get repair jobs done right and get your phone back to you as soon as possible.

One of the most annoying phone problems is water getting inside your screen and damaging the electronics. But did you know that most phone screens aren’t completely waterproof? It’s not uncommon for your phone to get damp from an unexpected rain shower, or drop your phone in a sink, toilet, or pool.

But phone makers have been putting more and more technology into their phones to make them more durable and waterproof. The problem is that water under your phone screen can still cause problems.

If water has gotten under the phone’s screen, it’s a big problem. While phone manufacturers tend to make water-resistant phones (such as waterproof phones), they don’t make waterproof phones. That is, they still can be damaged by water. Some phones are resistant to random splashes or quick dunks in the water, while others are completely waterproof until a certain depth and for a specified time.

This article details what you can do if there’s water or moisture trapped underneath your phone’s screen.So, follow the steps or ways below & keep reading to find out more.

If you notice moisture or water droplets trapped underneath your phone’s screen then the first thing you should do is switch off your phone and remove it from any connected outlets. This is very important as doing this might just be the difference between a small repair and buying a brand-new phone.

If this is not done as soon as possible, there is a chance that it might short-circuit the internal system and fry the motherboard. As you may know, electricity and water do not interact well; this also might lead to the phone catching on fire, causing more damage and posing a significant threat.

Cutting the power of your phone—whether overnight or when you wake up—is an easy fix that can save you some frustration, and it won’t cost you anything.

The next thing you should do is to remove any and all removable components in your phone, such as the SIM tray, SD card tray, battery ( if it has a removable back ), etc. This will allow for more airflow into the internal parts of the phone;

If your phone develops a waterlogged problem, all may not be lost. Instead, you can salvage the situation by carefully taking all of the pieces off your phone and putting it back together. This is not as simple as it sounds, and certain phone models have additional steps to take.

If you notice any wetness around these areas, ensure you dry them off with a clean cloth. Next, you must leave your phone out to dry for at least a few hours, depending on how much moisture is inside the screen.

It’s critical that you carefully take all of the pieces off your phone, including the battery, because leaving any pieces attached can create additional problems. If you can, take advantage of a warranty repair that’s awesome. But most of the times, water damage repair isn’t covered by your warranty.

Removing moisture from your phone’s internal components isn’t as difficult as it may seem. We’ve all experienced that sinking feeling when we drop our phone in the toilet or sink, but there are ways to remove moisture safely. Removing moisture from your phone will help remove condensation that causes your phone to fog up.

If you frequently experience this problem, removing moisture regularly will help minimize it. Just dry your phone with rice or hair drier or silica gel.

You can try using a vacuum on your phone to get water droplets or moisture from the phone. Keep your hand on the cup to create a suction cup around the end of the hose and keep it near the battery port, SIM card slot, and the audio jack,, which will suck out the water under the screen.

Uncooked, dry rice is amazing for absorbing moisture and drying out your smartphone from the inside out. To do this, keep all the removable pieces you removed and bury the smartphone in enough rice to cover it from the top and bottom. After this, place your smartphone and the rice in an air-tight container to ensure that the rice absorbs moisture from the phone and not from the surrounding air in the room.

Leave the telephone inside the rice for at least a day or two before taking it out. You can also wrap the phone in a thin layer of water-absorbent cloth to prevent the rice grains from getting inside the SIM card slots. If you still notice a water spot on the phone screen, move on to the next method.

These silica packs are similar to the packets you use to dry out damp clothes: the gel pack absorbs the moisture, helping everything that touches get dry quickly. Silica gel is a porous, absorbent material that’s commonly used in science experiments to absorb liquids, and phone users will be happy to know there’s a way to use this dry-aging technology to keep your phone charged.

Now all you need to do is get a container and put your phone in with the SIM card tray removed and any other removable parts, along with a couple of packets of silica gel. After this, seal the container, so it doesn’t absorb moisture from the air.

If you still notice water under the phone screen or do not have access to silica gel packs or rice. Then, the only other thing you can try is to leave your phone by a window on a warm sunny day, or you can even use a desk lamp. These heat sources should eventually cause the eater or moisture trapped inside your phone to evaporate slowly.

However, this can take anywhere from a couple of days to almost a week, depending on how much water is trapped underneath your display. You also need to be careful about how much heat you’re exposing your phone to, as a lot of heat can damage the internal components of the phone.

After your phone has had ample time to dry out, try turning it back on, and it should power on if there hasn’t been any damage to the internals. You might notice certain mineral deposits or water marks where the water was underneath the screen. These can be cleaned out using isopropyl alcohol. Using isopropyl alcohol is important as it will not leave any residue and absorb any lingering moisture; it does not conduct electricity and dries very fast.

Despite seeming counterproductive, using isopropyl alcohol on the phone screen can be the solution as it does not conduct electricity. It will dry off any moisture and water when the phone is taken out to dry off.

That’s it for this article, folks; now you know what to do if you have screen damage from water or if there’s water inside the phone’s screen. Most of the time, the solutions mentioned here should be enough to draw out any moisture from the phone.

However, dunking your phone in rice after there’s been physical damage to the phone due to the water will not do anything. In such cases, you need to go to a service center to fix your phone.

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone"s operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove the shields that may be covering some components as the water may have got in under there. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this the phone might possibly work correctly again. You may also have to replace the screen as well but try cleaning the phone first.

If this process seems too daunting, take your phone to a reputable, professional phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

If you"ve ever gotten your phone wet in the rain, dropped it in water or spilt liquid over it, you"re not alone. One study suggests 25 percent of smartphone users have damaged their smartphone with water or some other kind of liquid.

While new phones are advertised as "water resistant", this doesn"t mean they are waterproof, or totally immune to water. Water resistance just implies the device can handle some exposure to water before substantial damage occurs.

In 2019, the Australian Competition and Consumer Commission (ACCC) took Samsung to Federal Court, alleging false and misleading advertisements had led customers to believe their Galaxy phones would be suitable for:use in, or exposure to, all types of water (including, for example, oceans and swimming pools).

Similarly, last year Apple was fined €10 million by Italy"s antitrust authority for misleading claims about the water resistance of its phones, and for not covering liquid damage under warranty, despite these claims.

The water resistance of phones is rated by an "Ingress Protection" code, commonly called an IP rating. Simply, an electrical device"s IP rating refers to its effectiveness against intrusions from solids and liquids.

The rating includes two numbers. The first demonstrates protection against solids such as dust, while the second indicates resistance to liquids, specifically water.

A phone that has a rating of IP68 has a solid object protection of 6 (full protection from dust, dirt and sand) and a liquid protection of 8 (protected from immersion in water to a depth of more than one metre).

The popular iPhone 12 and Samsung Galaxy S21 phones both have a rating of IP68. However, regarding exposure to water, the iPhone 12 has a permissible immersion depth of a maximum of 6m for 30 minutes, whereas the Galaxy 21"s immersion limit is up to 1.5m, also for 30 minutes.

While IP ratings indicate the water-repellent nature of phones, taking most phones for a swim will land you in deep trouble. The salt content in oceans and swimming pools can corrode your device and cost you a hefty replacement.

Exposure to water is something manufacturers have in mind when designing phones. Most Apple and Samsung phones come with a liquid contact/damage indicator strip located inside the SIM card tray.

This is used to check for liquid damage that may be causing a device to malfunction. An indicator strip that comes in contact with liquid loses its usual color and becomes discolored and smudgy.

If you have any of the more recent smartphones from Apple or Samsung, then your device will be able to detect liquid or moisture in its charging port and will warn you with an alert. This notification only goes away once the port is dry.

Firstly, do not put your phone in a container of rice. It"s a myth that rice helps in drying out your phone. Instead, follow these steps:Turn off the device immediately and don"t press any buttons.

If your phone is water resistant and you"ve spilled or submerged it in a liquid other than water, both Apple and Samsung recommend rinsing it off by submerging it in still tap water (but not under a running tap, which could cause damage).

Use a compressed aerosol air duster to blow the water out if you have one. Avoid using a hot blow dryer as the heat can wreck the rubber seals and damage the screen.

Leave your phone in an airtight container full of silica gel packets (those small packets you get inside new shoes and bags), or another drying agent. These help absorb the moisture.

Do not charge the phone until you are certain it"s dry. Charging a device with liquid still inside it, or in the ports, can cause further damage. Apple suggests waiting at least five hours once a phone appears dry before charging it (or until the alert disappears).

If the above steps don"t help and you"re still stuck with a seemingly dead device, don"t try opening the phone yourself. You"re better off taking it to a professional.

Whether it was an accident like dropping it in the sink or you didn’t think being on your phone in a sauna could cause any harm, realizing your device isn’t working can bring panic. Buying a new cell phone to replace your damaged one is potentially expensive, and you’d probably prefer to find another way to keep your device working.

There’s good news — you can often salvage a phone with water damage. Learn how to determine your phone’s water damage repair cost and whether your phone has some more life in it or it’s time for a replacement.

The cost of repair for a water-damaged cell phone varies widely. It’s often difficult for a technology repair shop to determine a Samsung or iPhone’s water damage repair cost unless they see its internal components.

Still, you might be able to evaluate your phone to determine an estimate for water damage repair. Consider these factors that could affect the cost of repairing a cell phone with water damage:

The type of damage your phone experienced can range from mild to severe, and you might not always be able to tell immediately. Water can enter your phone through its charging port, headphone jack, speakers and other openings. If water gets inside, it can stay there for days. Even if your phone is completely dry on the outside, water could be corroding or rusting internal circuitry.

How do you know the severity of your cell phone’s water damage? Think about how much water your phone was exposed to before you dried it. Spilling half a glass of water on your phone will cause less damage than submerging it for several minutes. The best way to determine the extent of your phone’s damage is to have an expert open it up.

Many major insurance providers offer electronics insurance that gives cell phone owners a break if their phones experience water damage. These plans are often affordable, with monthly premiums ranging from $5 to $20. Liquid damage is one of the several accidents that electronics insurance can cover, along with accidental damage, mechanical issues, theft and sometimes loss.

Many newer cell phones have a certain level of water resistance. Phone manufacturers like Apple and Samsung offer water-resistant devices tested in laboratory settings to determine how much water the phones could withstand. Each phone is rated according to ingress protection (IP), a universal measurement for liquid resistance.

A rating of IP68 involves submerging the phone in up to 1.5 meters of water for up to 30 minutes. Some cell phones have a rating of IP68 for a greater maximum depth. Although a phone’s water resistance rating indicates that it’s less likely to sustain water damage, it’s no guarantee that your phone is immune from water damage.

Apple provides a list of water-resistant iPhones. For example, the iPhone XS water damage repair cost and iPhone XS Max water damage repair cost might be lower than non-resistant devices because both have a rating of IP68 for up to 2 meters of submersion. You can also find a list of Samsung’s IP-rated cell phones. This means a water-resistant Samsung’s water damage repair cost will probably be lower than a non-resistance rated phone.

The age, type and model of your cell phone can also affect how much it costs to repair it after water damage. If you have a newer cell phone, the cost of repair is generally higher than for an older phone. This is because the latest devices come with innovative technology and the newest components. These parts are more expensive to buy, and thus, more expensive to repair.

That means your brand-new cell phone might cost you more to repair than an older model. For example, the iPhone X water damage repair cost is probably less than the iPhone 11 water damage repair cost. Likewise, the water damage repair cost of the iPhone XR is likely less than that of an iPhone 13 Pro.

You might be trying to avoid taking your cell phone in to see the tech doctor — at least for now. Fortunately, you can do a few things to determine whether your phone is fixable. Ask yourself these questions to determine if your phone is repairable:

You may be tempted to immediately turn on your phone after retrieving it from the water to see if it’s still working. This isn’t a good idea since water is a good conductor of electricity. The power surging through your phone could ruin it completely.

Instead, power your phone off as soon as you dry it down. If there’s any leftover water inside your device, turning it off can prevent further damage to the internal circuitry. It’s best to wait at least 48 hours before turning on or charging your phone. It might be a hard wait, but it’s vital. If your phone powers on after this length of time, it’s probably fixable.

Give your phone a fighting chance by removing everything from it you can. Doing so can protect expensive elements from water damage and help the phone dry out better. You should make sure the phone is externally dry before taking this step.

If your phone model allows you to, remove the SIM card and battery immediately. You can open the SIM tray on iPhones using a paper clip or a special SIM-eject tool. For a Samsung device, you might be able to remove the back cover by prying it open with the rear notch. Keep your SIM card in case you can salvage some of your phone’s stored data. Be aware that some phone models are fully encased, making it impossible to remove the battery.

You probably toweled your phone off immediately after you got it wet. This dried off your cell phone’s surface, but since water can also be inside your device, try to remove it from the inside before you take it to a repair shop.

Open air:One of the best ways to dry your phone is by setting it out in warm, open air. The air evaporates the moisture effectively, although this process might take several days longer than another method. You can place your phone in an area with sun exposure, but it’s usually not best to use an external heat source like a hair dryer. Using excessive heat on your phone could fry the circuits.

Silica gel:You can find silica gel in the form of crystal cat litter or silica beads. Silica gel is one of the best drying agents available. Place your phone in an airtight container or plastic bag and cover it with silica beads. Leave it for at least 24 hours before turning it on.

Instant couscous and rice:You might find some useful household drying agents in your pantry. Instant couscous and rice are generally good at absorbing the moisture from your phone. These drying agents work better than uncooked white rice because the instant varieties absorb water faster. Cover your cell phone with the couscous or rice inside an airtight container and wait at least a day.

Taking your cell phone to a professional is sometimes the only way to know exactly how damaged it is. However, the cost to repair your phone might be more than the device is worth.

While the cost to repair a water-damaged phone varies by repair shop, phone model and severity of the damage, the expense is likely to fall on a certain spectrum. Here’s what you can expect:

If you have cell phone insurance, all you’ll pay to have your water-damaged phone repaired is your deductible. Your deductible will differ according to your insurance provider. For example, AppleCare+ with Theft and Loss has a $99 deductible for accidental damage, while other providers have deductibles as low as $29. Keep in mind that some devices might prompt a higher deductible than others.

Many cell phone insurance providers allow you to take your phone to a local repair shop. Others will accept mailed-in phones or offer home visits from their technicians. Check with your insurance provider’s policy to see what coverage you have.

Having phone damage insurance can considerably reduce the cost of repairing a phone with water damage, but this kind of insurance is relatively underutilized. A recent survey found that only 33% of smartphone owners in America have a protection plan for their devices. For the rest of Americans, water damage can mean a hefty repair bill.

The cost to repair a water-damaged iPhone depends on the type of damage and your phone’s model. Some water damage repair involves a liquid cleaning, while others need replacement parts. You’ll also have to pay for labor. These repairs can range from $30 to well over $500, depending on the phone model and type of damage.

Maybe you’ve tried multiple home remedies that haven’t helped your waterlogged cell phone. If the cost of having a professional repair it seems too expensive, what should you do with it? Sometimes, ridding your phone of water damage can be more trouble than it’s worth.

If repairing your phone would leave it with a comparable value, having it fixed might be a good option. Even if the net worth after repairs is considerably lower, it might be worth it if you can resell the phone. Once you know the value of repairing your phone, compare its broken value.

If professional repair isn’t an option for your phone, you can always sell it broken or recycle it. Many companies will buy water-damaged cell phones, though some will consider a phone with water damage broken. The amount you can expect for a water-damaged phone depends on the extent of the damage and whether the water triggered its water damage indicator. You can put any cash you get toward buying a replacement phone.

Recycling is an eco-friendly solution for getting rid of a water-damaged cell phone. Although only 21% of smartphone owners in America recycle their used phones, doing so is undoubtedly healthier for the environment than sending them to landfills. While you aren’t likely to get much money back when you recycle a damaged phone, you’re helping with reducing pollution, which is a good feeling.

If your phone is old or you were already due for an upgrade, it might be better to forego the repairs and buy a new device. Repairing extensive water damage and replacing multiple components of your device can be as expensive or more so than simply replacing your cell phone.

If you’re in the market for a new cell phone but want to avoid paying full price, shop at Gazelle. We offer used Apple, Samsung and Android phones with certified quality for a fraction of the cost of a new phone. You can choose from a wide selection of pre-owned cell phones to find the best replacement for you.

If a repair isn’t in your cell phone’s future, Gazelle is the best place to buy used phones for less. We’re a reputable reseller with honest and fair pricing. With our Gazelle Certified guarantee, you can be sure your new cell phone is in good working order. Plus, our 30-day returns give you peace of mind just in case your purchase isn’t everything you hoped.

So you have sent for your beloved iPhone or Samsung for a swim and now wondering why it doesn’t work, or what the best thing to do is, so let’s get into it. It’s one of most controversial topics with plenty of bad advice and wives tales to throw into the mix. So read this article to fully understand the best action to take.

If you’ve gotten your phone wet in the rain, dropped it in water or spilled liquid over it, you’re not alone. One study suggests 25% of smartphone users have damaged their smartphone with water or some other kind of liquid.

Just to be clear, no iPhone out there is completely waterproof. If you leave a phone in water or some other liquid for long enough, it’s gonna die. For that reason, manufacturers tend to use the term “water resistant.”

Water Damaged Phone Steps1: DONT PANIC! What no one fails to tell you is in the vast majority of cases more damage is caused after the water exposure, with customers still attempting to use it or charge the device. If you can turn the phone off do so! and NEVER charge a device that has been exposed to water otherwise you will be changing the charging port too at the very least too.

At this point you have done everything you can to prevent further damage. Our personal advice would be, if you have a trusted phone repair technician ask them to open it and get it dried out and cleaned fully before attempting to turn it back on. Phone repairs are expensive and in our opinion it’s worth just getting someone to give it a once over first as it could save you hundreds of pounds in the future.

This is the million dollar question and it’s an impossible question to answer as each water damaged mobile phone will be different. As mentioned, following the above steps will help eliminate further damage. However in some situations, albeit rare, it’s what we call an “insurance job” with the potential repair cost out weighing the phone’s cost so its important to act fast by following the above steps.

In some circumstances a phone can get wet and show no signs of damage, then a few days later its symptoms begin. This is due to water moving around internally or corrosion spreading like cancer. In others it’s apparent very quickly that the screen at the very least needs replacing, showing green lines, being unresponsive or completely blank. Either Way when a phone has been exposed to water damage the same process as above should be applied whether you can see damage or not to prevent further phone damage or loss of data.

Many thanks for taking time to read this article we hope you found it useful. If you believe we have missed something or would like something covered in more depth please don’t hesitate to contact us and remember if you need one of our technicians to repair your phone just get in touch.

On top of call difficulties, a broken speaker can also cause problems when watching videos or listening to podcasts. First, carefully check your phone to determine if there is any external damage. If nothing is visible, make sure the latest software update is installed on your device. In addition, try some basic troubleshooting by turning your phone on and off while leaving it unplugged.

Once a phone has water damage — from small spills to a full liquid plunge — there’s often no easy fix. The first step should be to check if your smartphone’s Liquid Contact Indicator has been activated. Most models, including Apple, LG and Samsung, have small visible indicators to show whether water damage has occurred. Consider peace of mind for those inevitable accidents with Verizon’s Verizon Protect or  Total Mobile Protection. Not only is your phone covered if it gets water damage, you may be eligible for a full replacement that same day.

From the rays in a hot car to a sunny day spent at the beach, high temps and direct sunlight can cause serious and lasting damage to a smartphone. Extreme heat can damage a smartphone’s internal components and result in slower speeds or even loss of data. And often the damage is not visible from the outside.

Before you panic, get your phone back to room temperature and exit all apps. Look over the exterior of the phone to see if the battery, which is especially sensitive to extreme heat, has leaked. And in all future situations, make sure to follow manufacturer recommendations. For example, Apple recommends not using a smartphone in temperatures above 95 degrees Fahrenheit.

We’re not the type to make up statistics, but we’ll assume that 100% of all phone users would experience a fit of panic if their phone fell in water. If it’s happened already, you probably told yourself that it’s “game over”.

Well here’s the good news. If you backed everything up - you should be okay. But more importantly, phones don’t die upon immediate contact with water, meaning you can fix them even when there’s significant damage.

Water turns into a phone’s kryptonite when it works its way into the ports, jacks and speakers. Once inside, it flows into the circuits. The result? The water, which acts as a conductor, carries a current which then overloads the phone with energy, frying the circuit board.

Certain practices make this worse, such as allowing the phone to dry on its own. Letting water sit in the phone leads to corrosion of its circuits, coils and resistors due to minerals in the water.

This one throws people off too because the damage isn’t immediately apparent in all cases. Sometimes, the water might take a little longer to reach vulnerable components. That’s why someone can drop their phone in water without any noticeable effects. But the following day, those poor souls won’t be able to turn on their phones.

The other thing to keep in mind is the source of water. Dropping your phone in a puddle or the toilet is bad, but dropping it in the ocean, and you can kiss that phone goodbye. Salt water is highly corrosive and will damage a phone’s components much quicker than freshwater. So be careful when taking selfies on your yacht.

Now explanations are great but solutions matter way more. Water doesn’t waste its time in circulating through your phone, and the damage it causes is never far away. So if your phone fell in water, you need to act fast.

Here’s the truth - simply allowing your phone to dry off completely on its own isn’t a good idea. Remember, water does its damage under the surface where your hands can’t reach. Power to you if you’re mechanically-inclined and repair your own devices, but if you can’t, let the experts do the dirty work.

If the phone is completely fried (it won’t turn on), check to see if you still have warranty for it. If you do, great. If not, you might have to bite the bullet and send the device to the manufacturer to repair it. That usually comes with a fee.

If the phone still works, with glitches or not, you can take it to major electronic chains or local repair shops. Best Buy’s Geek Squad offers repair services that cover phones as well. And if you’re looking for discount prices, you can always check out your local “ma and pa” store that repairs electronics.

Dropping a phone in water happens to the best of us. With that said, some people just seem to have their you-know-what together and don’t seem to have these accidents. A few simple tips can put you in their league and keep your phone dry.

Get a water-resistant case or phone -There’s no such as waterproof cases or phones, but water resistant phones can survive a brief drop in water with no harm done. The keyword here is brief.

Be mindful of your surroundings -You’ll most likely have the experience of having dropped your phone in water at some point, or at least a close call. So hold your phone tighter or put it in your pocket if you’re walking on or near watery surfaces.

Stop toilet texting -Browsing sessions and texting rallies always seem more urgent than they really are. Keep them out the John. Nothing seems like it can wait until you have no choice but to wait (in this case to get the phone repaired).

Assuming you respond quickly, it will live. Follow the tips mentioned above, and even serious water damage shouldn’t leave your phone completely sidelined. The worst that might happen is a temporary vacation from your device while it’s under repair, and having to use an old-school, loaner flip phone.

JUMP! ®, JUMP on Demand®, and Trade-In devices with damage will be assessed at a lower value or require a fee. See your program terms & conditions for details.

The warehouse will check the device condition when we receive it. If it’s damaged, you may receive a reduced trade-in value or be required to pay a fee on your bill statement. (Prepaid customers will have the defective device shipped back instead.)

When inspecting a screen, remove any screen protectors and cases first. Tilt the device under good lighting conditions and inspect it at multiple angles. Screen damage includes hairline cracks that are difficult to see.

Mobile devices have a Liquid Damage Indicator (LDI) to show if the device has contacted any liquids. The indicator is white when it"s new, and it turns pink or red when it contacts water.

iPhone® X and above do not have a visible LDI. If you cannot identify your LDI on an iPhone X or above, we ask you to confirm the device has not been exposed to liquid.

Wearables like Apple & Samsung watches often don"t have visible LDIs. Check for moisture under the display screen, as well as corrosion, discoloration, and fuzzy growth on the charging connection.

If the device does not fully turn on and load the home screen or if it cannot stay on without being connected to a charger, it"s considered not able to turn on.

No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can"t exchange devices with this damage. But, we don’t want you to be stuck with a broken phone, so you have two options to replace or repair your damaged device:

If you dropped your phone in the water or spilled any types of liquid on it, remove the battery if you can, or turn it off IMMEDIATELY! Please do not try to turn it on as it may damage your device further. Putting it in rice will NOT dry it completely.

If your phone has encountered liquid it is highly recommended that you replace the phone instead of spending money on repairing it. Forget about the rice as this is not a proper method of fixing the damage. If the phone still turns on and functions you may want to back it up as soon as possible in case the phone becomes unusable in the time following. After everything is backed up you are no longer in danger of losing valuable data. At this time the phone could be replaced and the data restored back to a new phone.

Currently there are many options either through the phone’s manufacturer or through the phone carrier to exchange the phone through the “Out of warranty” replacement. The cost for replacements may very depending on how old/new the phone is but may be under half the cost of the phone itself instead of the full retail price. We know that there are many different plans people are on with their phone and carriers so this may not apply to everyone. With an “out of warranty” replacement you will have the peace of mind of a new phone with a new warranty and not have to worry about possible future cost for repair or that the phone may cease to function at anytime.

The short answer is that it is not cost effective and it waste of not only our time but also our customers. There was a time when the options for liquid damaged phones were very limited. Many people were faced with the only option being a replacement of the phone at the full retail cost. When this was the case the options for repairing a phone was worth the cost. Even spending over $200 in labor and replacement parts was worth it since it would be much cheaper than the retail cost. Another problem with spending money of a liquid damaged phone is that even is the phone is able to start working after proper cleaning and replacement of parts i.e charging port, LCD screen and battery there is no guarantee that entire phone will function as normal. One scenario would be that someone pays to have proper cleaning done with an ultrasonic cleaning machine as well as a replacement battery and screen due to damage. Now that have spent over $200 plus tax on the parts and everything seems fine until a while later when the phone stops accepting the SIM card. This may render many phones useless if there celular provider requires service activation through the sim card. Now this issue may be able to be resolved by a board level repair however this would most likely cost additional since this is a more time consuming and difficult job, not something that could be done under warranty given the unreliability of a liquid damaged phone.

Now this person is out several hundred dollars and has made multiple trips to a repair shop to have this same phone worked on. Is they had gone with an out of warranty replacement they may be spending the same amount but on a new phone.

As you can probably guessed, the downside to replacing the entire phone is that any data that has not been backed up is still stored on the liquid damaged phone and will be lost forever if not restored to a functioning state in order to back it up. If your phone has become liquid damaged and is not turning there may still be chances to retrieve the data.

Since many smartphones (with the exception of ones that take SD cards) store the data on the logic board of the phone the only way to recover this data is to bring the phone to a functional state. There are no hard drives located on these phones that can be removed and plugged in elsewhere. What we do involves proper cleaning of the logic board and the components located on them with an ultrasonic cleaning machine. Sometimes this alone solves the problem and the phone is able to function once all corrosion has been removed. The more common problem is that the liquid caused damage to the board causing lots of shots and damage to the chips rendering the phone unusable and unable to power on at all. We are able to identify the shorts and often replace the damaged components so that it will turn on and the data can be backed up.

If we are successful with the repair of the logic board and we are able to back it up the cost will start at $200 and not exceed $300. This pricing is based off the time and effort going into the work as well as the thousands of dollars we have spent of proper equipment and training to perform this type of recovery. The timing for a phone data recovery may range from 1 days-1 week depending on the severity of damage and if the job of repairing the logic board requires any components that we do not have in stock.

No, the liquid damage service includes all parts and labor required to the get phone back to fully functional condition, but does not include liquid damage sensor replacement.

Due to its high cost, the logic board is the only part in the device that is not included in the liquid damage service. If the logic board has been irreversibly damaged, we will not be able to repair it and you will be refunded, minus the cost of return shipping if applicable.

It depends on the liquid. We reserve the right to decline liquid damage repair if the phone or device has been exposed to a liquid that may be hazardous in any way. Please call us at 1-877-320-2237 to inquire and make the proper arrangements.

Absolutely. Although salt water is corrosive and can be very damaging to electronic devices, we can still attempt to repair it. Our success rate on salt water damage is lower than that of a device that has been dropped in other liquid, but there is still a good chance that it can be repaired. If we cannot repair it, we will refund you the repair cost, minus the cost of return shipping if applicable.

First and foremost, do not attempt to turn the device on as that can cause a serious short circuit. Next, send the device in for our liquid damage service as soon as possible. The sooner we receive a liquid damaged device, the higher the chance we can repair it.

It is possible that a device can begin working normally on its own after liquid damage, but it is very uncommon. It is more likely that corrosion and residue deposits will begin to form on the logic board making the repair process more difficult. We recommend sending the device in as soon as possible, even if it is still wet. The sooner we receive a liquid damaged device, the higher the chance we can repairing it.

Probably. Even if only one function is not working, it could be caused by a variety of things. When a device has been liquid damaged, standard rules do not apply. This why we offer a liquid damage service specially tailored for liquid damaged devices.

Most liquid damage services are done in 45 minutes or less, depending on the level of damage. However, this estimate can vary depending on the extent of the damage to the logic board and other components.

If we are unable to repair your liquid damaged device for any reason, your payments will be refunded, minus the cost of return shipping if applicable, and your device will be returned. If your device could not be repaired and you do not want the device back or do not wish to pay for return shipping, please let us know and we will recycle the device at our repair facility.