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If your laptop screen is not displaying any image, several troubleshooting steps might help you resolve the issue. Review each section below for steps that might help.

If you see a white screen or a rainbow of colors, this could mean the video card in the laptop is defective. In this case, the video card or graphics chip needs to be replaced by an authorized repair center for your brand of laptop.

Although you may not see anything on the screen, listen to the laptop for sounds indicating it"s booting. If you don"t hear any sound, follow the steps in the link below before moving to other sections on this page.

Newer computers with an SSD and no other drives can be silent even during a normal boot. Therefore this suggestion should only be followed for laptops with a traditional hard drive.

A laptop battery may cause problems with booting and displaying anything on the screen. Even if you can charge it to full capacity, the battery may have a defect causing it to interfere with the laptop start-up process. Try the following steps to rule out a possible battery issue.

If the laptop starts up but nothing is displayed on the screen, continue with the troubleshooting steps below. Review the following page if the laptop does not turn on or boot up.

If the picture is partially visible, the laptop"s brightness is too low or turned down by a power setting. Make sure your laptop is not in a power-saving mode by plugging the laptop into the wall. Next, try increasing the brightness on your laptop to verify that it is not causing your issue.

If you have an external display connected to your laptop, like a computer monitor, the laptop screen may not display anything. The default action on some laptops is to display an image only on an external screen if connected.

Most laptops have a function key with a secondary action that toggles where and how the laptop displays an image. Pressing that key may fix the issue, telling the laptop to display an image on the laptop screen and the external screen. Below are two examples of what the function key with screen toggle may look like on your laptop.

Verify there is no issue with the laptop graphics card by connecting a monitor or another external display to the laptop. If the external display works fine, it"s an issue with your laptop LCD screen or the connection from the motherboard to the LCD screen.

If an external monitor doesn"t work and you read through the details on the page linked above, the internal graphics card, motherboard, or video cable is defective. You may need to have the graphics card or motherboard replaced. Take the laptop to a computer repair shop to see if it can be repaired.

You can also check to see if the laptop is overheating. In most cases, a laptop shuts off when it overheats; however, it may only turn off the display by cutting power to the GPU (graphic processing unit).

If the laptop still has a black or blank screen after following the steps above, there is a hardware issue. The list below displays the most common hardware failures.

If the laptop is not under warranty, unfortunately, for most end-users, repairing a bad LCD or motherboard can be complicated or may result in further damage if not done properly. We recommend you take the laptop to a repair shop and have them replace the defective hardware.

Computers are an essential part of our modern lives. Be it a custom-built PC or a personal laptop, they provide seamless solutions for many of our needs, like online shopping, web-based classrooms, virtual meetings, and so much more.

That said, many forget that computers require regular ‘check-ups’ too, done mainly by undergoing scheduled scans or running performance-based apps to evaluate their overall condition. Though some might take this lightly, a compromised computer will not work as efficiently as before and, in certain cases, can lead to the dreadedblack screen of death.

Simply put, a black screen of death is when acomputer is stuck on a blank, black screen. The commands or button prompts do not work, and the PC becomes unresponsive.

In worst-case scenarios, constantly forcing a computer to shut down can lead to file corruption or hardware damages, which are primary indicators for you toconsider buying a new laptop/desktop. Other minor issues can also occur, but different factors cancause computers to slow down, so a complete system diagnostic is usually the best way to identify problems.

If your computer consistently freezes at a black screen, you should identify the main issues immediately before any long-term harm can be inflicted on your PC.

Most of the time, a computer black screen occurs due to recent changes made to the PC. Check if it’s one of the following reasons that’s making your laptop screen black:

Sometimes, a black screen occurs due to an interrupted connection between the computer and its display monitor. This often happens to desktop users accidentally dislodging the cable from its proper port, either on the computer case, the monitor itself, or both.

A faulty display device or video adapter can also prevent a computer from displaying images, prompting a black screen. This is often the case when the PC produces sounds normally but cannot project any visuals.

Adisplay device is an external apparatus that produces visual output, such as an LCD monitor. On the other hand, avideo adapter is dedicated hardware- such as a graphics card - that creates those images before sending them to a display device.

A complete system update or new software installation can also force a black screen error. This usually happens due to conflicting commands or coding that might disrupt the computer’s main programming, interrupting some critical processes as a result.

The ideal fix can be applied by identifying the most likely causes of the computer’s black screen prompt. This is important because some fixes require tweaks to be made to the computer’s system, including the BIOS (Basic Input/Output System), depending on the issue.

Consider external causes first, such as a damaged display cable, before exploring technical possibilities. With that in mind, here are some possible ways for you to resolve a frozen black screen on a computer:

If the computer freezes at a black screen again, the last resort is to forcibly shut down the PC by pressing and holding the computer’s power button for around 10 seconds.

If it’s still stuck on an empty, black screen, acomputer restart inSafe Modewill be required to safely revert the display adapter’s driver to a previous version.

After a couple of forced shutdowns - due to failure to boot up properly after getting stuck at a black screen - the computer will automaticallyenter itsAutomatic Repairphaseduring the next restart.

After failing to start multiple times, the desktop/laptop will automatically enter theAutomatic Repairscreen on the next boot up/restart from a manual shutdown.

It is hard to know which black screen fix is the right solution for your PC without identifying its probable causes first. In certain circumstances, users might even be forced tomake changes inside the computer’s BIOSinstead, which can be intimidating for some.

Acomputer boot by using a USBcan also be performed, especially if the PC still fails to resolve its black screen issue. However, it might be best to consult a professional technician to avoid risking damage to the computer.

Are you using a Windows 10/11 laptop but the computer screen goes black randomly? What do you do when your laptop screen goes black? Laptop screen black is an annoying thing but don"t be worried. Here, this post is written for you to fix a laptop black screen (2 cases) to run the computer smoothly.

According to users" feedback, computer getting a black screen is a common issue. Some users have reported that the black screen doesn’t always occur. However, when it does, the laptop screen goes black for a second; then 5 seconds later, it happens again. It can even repeat several times.

Perhaps you are experiencing a random PC black screen that can bother you a lot since there is not any error code or message giving you an idea where to start troubleshooting. Sometimes, you meet the situation - laptop screen black but still running/on.

An unexpected black screen can happen on Asus, Lenovo, HP or Dell laptops in a number of scenarios in Windows 10/11, which may stem from hardware issues and logical faults - for example, a connection problem with your display, power supply, hard disk, internal memory, graphics card, virus attack, mistaken operations, software incompatibility and more.

Tip: Sometimes you may receive a black screen when booting Windows rather than computer screen goes black randomly during use. In this case, you can read this post - Here Is the Way I Fix Black Screen Error When Booting Windows to find solutions.

No matter which method you use to fix the issue of the screen goes black randomly, in order to ensure your data security, we strongly recommend backing up your important files first of all since data loss may happen at any time and anywhere in case of a random black screen.

If the laptop screen keeps going black, you might be unable to enter the computer desktop. Then, you may ask: how can I back up my files in the event of an unbootable laptop? Actually, it is easy as long as you use a professional Windows backup software for Windows 11/10/8/7.

Here, we suggest using MiniTool ShadowMaker Bootable Edition to create a file backup when the screen goes black randomly. First, you need to use the Trial Edition of this software and create a bootable disc or USB flash drive by using the Media Builderfeature to back up files in WinPE.

Tip:If the laptop screen keeps going black for a few seconds but is able to go back to normal for a little bit allowing you to reach the desktop, you can directly back up files with Trial Edition rather than Bootable Edition.

Here, your purpose is to back up files before fixing the random laptop black screen, so you need to manually choose what you need to back up. Just go to the Source module to enter the following interface, click Folders and Files and choose the significant files you want to back up in the pop-up window.

Tip: In addition to using MiniTool ShadowMaker for file backup, you can choose the Windows data recovery software, MiniTool Power Data Recovery, to restore files from the laptop with a black screen. This article - How Do I Solve Windows 10/11 Booting to a Black Screen with Ease shows you more information.

Right now, it is time for you to fix the random laptop black screen problem after you have backed up or saved your important data. Go to the next step to find the solutions.

As mentioned in the first part, your laptop screen may get black due to many reasons. Here in this part, we will show you the different solutions to laptop screen black but still running/on due to different cases: hardware issues and software issues.

The most common and critical hardwares that can cause laptop black screen are the power supply, liquid crystal display, memory bank, hard disk, motherboard, etc. So it is necessary for you to troubleshoot these one by one.

1. First, check your power supply. Sometimes, for a laptop, if the power itself has a problem, it is possible that the screen goes black even though plugging in an external power supply.

In this case, you can choose to remove the power from your laptop and plug in an external power supply. If the Windows can boot up, perhaps the internal power is corrupted. Just go to buy another to replace it.

2. If the power indicator is on all the time and the external power is plugged in properly, then a random laptop black screen is not caused by the power. So you need to carefully check the cooling fan port to see whether there is wind and check if the hard disk indicator light is on.

3. If there is no problem, restart your laptop and hear if there is a continuous beeping voice. If yes, perhaps the memory stick is loose. Just plug it back in.

4. Next, check your graphics card or liquid crystal display. Connect the external monitor to the external display interface of the laptop, restart Windows OS and see whether the external display can work normally.

If yes, the motherboard, CPU, hard disk, graphics card, and memory don"t go wrong. And perhaps it is the liquid crystal display that leads to the issue laptop screen keeps going black. And then you need an after-sales service to fix the displayer.

5. Sometimes, the laptop temperature is too high; in this case, if you often play games despite the heat dissipation performance bot being good, as a result, the screen goes black randomly due to the graphics card temperature being too high.

This way is an easy solution to laptop screen black but still running. Just use the Windows logokey +Ctrl+Shift+B keyboard shortcut to wake up your display. If Windows is responsive, a short beep will sound and the screen will blink or dim when Windows attempts to refresh the screen.

Step 1: If you are unable to see anything on the screen due to a black screen, restart your PC, when the blue Windows logo appears, press the power button and reboot. Repeat these steps several times until Windows 10/11 automatic repair is triggering.

Some of you report the issue - the computer screen goes black but computer still running. For example, you are listening to music or playing the games, but only the screen becomes black while the voice is still present. In this case, you can take the graphics card driver into consideration.

Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still on issue.

Note:To remove the driver from your laptop, you can also select the Delete the driver software for this device option. Sometimes, this is recommended, but note that if the operating system fails to find the driver online, you"ll need to download a correct driver for your video adapter from your laptop vendor"s website.

Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. In this case, maybe it is due to the power setting of your laptop.

Tip:If your laptop screen randomly goes black, but it can still enter the desktop Windows, you can also go to Control Panel > Power Options to edit the plan settings, for example, never turn off the display and never put the computer to sleep.

Sometimes viruses can cause the screen to go black. If you haven’t installed antivirus software on your laptop or the installed program isn’t powerful enough to block the viruses or malware, viruses may attack your laptop.

To scan and remove viruses, you also need to boot in Safe Mode with Networking, then run the installed antivirus program or download one online, and next perform a full scan of your Windows system to fix laptop screen black but still running/on.

Right now, all possible ways to fix laptop black screen are shown to you. If your screen goes screen randomly, please try the above solutions to troubleshoot.

But firstly, you should use MiniTool ShadowMaker to back up your important files since the random black screen may lead to data loss due to all possible causes of the laptop turning black.

On the other hand, if you have any question regarding our software or any method to repair black screen on your Asus, HP, Lenovo or Dell laptop, please send an email to [email protected] or leave your idea in the following comment part.

“I am using an HP Pavilion 15 laptop with Windows 10 system. Recently, it has started to have frequent problems. When the Windows 10 system is idle for more than an hour, the HP laptop screen goes black but still running and cannot wake up. This problem also occurs when I shut down the system after working with it continuously for a whole day. My only solution at present is to press and hold the power button to force it off. But this is not a long-term solution. I must try to fix it, or I"m afraid the system will crash one day. The problem of HP laptop screen goes black but still running really gives me a headache. Can someone tell me how to do it? "

In fact, in addition to the HP laptop described in the above case, this problem may also occur in the laptop of Dell, Acer, Samsung and other brands, which really gives many users a headache. To solve this problem, you need to understand the cause of the problem and try to solve it according to the cause. Next, let"s take a look at the common causes of this problem.

The problem of "laptop screen is black but still running" can be caused by both hardware and software. Therefore, when listing the reasons, we need to consider comprehensively. The following are the common reasons for this problem.

If you are troubled by the problem of the laptop screen turning black but still running, you may try the following 15 solutions in turn, I believe they can help you solve this problem.

Many laptop manufacturers have a hard reset method that allows you to restore your laptop if it goes black but still running. Although this method may result in data and application loss, it is still a valid workaround. If you do not know how to hard reset, it is recommended to contact your laptop brand manufacturer for support. The following steps use a similar HP laptop in the above case as an example.

Open the laptop"s battery compartment and remove the battery. Press and hold the power button for an additional 15 seconds to ensure that all current is drained from the laptop.

Corrupted graphics drivers or problems with the LCD display backlight can cause the laptop screen goes black. Therefore, you need to check whether the laptop display is working properly.

If the computer screen cannot be displayed on the external monitor, you can try pressing F4to display the screen. If neither the computer screen nor the external monitor display an image, it is recommended that you contact the computer manufacturer for repair.

If the image appears properly on the external monitor, it may be caused by a conflict between the graphics driver and the laptop LCD screen. You need toinstall the latest graphics card driver to resolve this issue.

When the computer memory is poorly connected or loose, it can lead to a laptop screen black but still running problem. To do this, you will need to reinstall the computer memory. Please note that this method may lead to some unintended consequences, it is recommended that the computer novice operate with the assistance of a professional.

Once you"ve ruled out your computer hardware problem, you can try other methods to fix the “laptop screen black but still running” problem. For example, you can use a specific shortcut to try to wake it up.

Safe Mode starts your computer without loading any third-party device drivers, and can help resolve the problem that laptop screen goes black but still running.

★ Note:If the computer does not experience the black screen problem in Safe Mode, the black screen problem may be caused by something internal to the laptop. You need to keep trying the methods below.

If your laptop"s graphics card startup program is outdated or incorrectly configured, it can cause the “laptop screen black but still running” problem.

The “laptop screen black but still running” issue may be caused by an incorrect power setting. To do this, you can enter Safe Mode and change the power settings to fix the problem.

Viruses or malware can sometimes cause the “laptop screen black but still running” problem. To do this, you need to scan and remove viruses or malware in Safe Mode.

Nvidia PowerMizeris a power management software designed to extend battery life and reduce power wastage by optimizing the power usage of notebook computers. According to some users" feedback, using this software can help solve the problem of “laptop screen black but still running”. If you"re using an NVIDIA graphics card, this is a method worth checking out.

File Explorer affects the display of the computer"s desktop, taskbar, and other processes. When it goes wrong, it causes the desktop and taskbar to disappear, which in turn causes the entire laptop screen to go black. Therefore, you need to restart the file explorer to resolve the black screen issue.

Fast Startup is a new feature in Windows 10 that saves the system state to the hibernation archive, making your computer start up faster. However, in some cases, this feature may also cause the "laptop screen black but still running" issue. Therefore, it is recommended that you disable this feature.

According to some user feedback, the screen saver setting can sometimes be the culprit for the problem that “laptop screen black but still running”. To do this, you need to change this setting.

If resetting the computer doesn"t fix the problem that “laptop screen goes black but still running”, then you have to reinstall the system. Here is an example of reinstalling Windows 10.

Select the drive where you want to install Windows 10 and click Next. Wait for the installation process to be done. Finally follow the prompts to set up and wait for Windows 10 to start, this will help to fix the “laptop screen black but still running” error.

You can try the above 15 solutions in turn, which can help you solve the “laptop screen black but still running” problem. However, resolving this problem involves hard resetting the computer and reinstalling the system, which may result in the loss of data on the computer. It is recommended that you use AOMEI Backupper Standard to back up your files before solving the problem to add an extra layer of security to your laptop.

You need to create bootable media first and insert it into a computer with a black screen. AOMEI Backupper Standard will run automatically after the computer starts normally. Select Backupin the left menu, and select File Backup in the right panel.

The issue “laptop screen black but still running” are more common and have many solutions. After understanding the cause of this problem, you can try the 15 solutions listed in this article in turn, I believe these solutions can help you solve this problem.

Do you guys think it just needs a new LCD Display (which I feel I can handle) or do I need to have it looked at by a pro? I’d hate to drain a lot of money on something I can do myself, but without being certain, I know I could end up spending more money if it’s not as simple as the LCD.

To learn more about best practices on handling and using a Dell laptop, see the Dell knowledge base article Best Practices for Product Use and Handling for Dell Laptops.

If the screen abnormality is not present in the built-in self-test mode, see the Dell knowledge base article How to Troubleshoot Display or Video Issues on a Dell Monitor.

If the LCD built-in self-test (BIST) diagnostic test passed, the laptop LCD screen is working correctly. The display problem could be due to an outdated graphics driver or incorrect video settings. Follow the troubleshooting instructions in the Dell knowledge base article How to Troubleshoot Display or Video Issues on a Dell Laptop.

The black screen of death is caused by a critical error in your computer’s operating system that can happen because of a faulty device driver, a hardware defect, or a Windows software glitch. While usually fixable, finding the root cause of the black screen isn’t always easy.

If you see the full black screen before login, it’s probably caused by a malfunctioning device driver or hardware issue. If the blank screen happens after login, there’s probably something wrong with Windows, like a buggy Windows 10 update, or a problem with an installed application. Don’t assume your computer is permanently failing — if you think it’s a hard drive issue, check out our hard drive failure guide.

First, we’ll outline solutions for a black screen before logging in. Then we’ll discusssolutions for a black screen of death that happens after logging in.

If you get a black screen before the Windows login screen appears, the issue often has an easy fix. Check out the possible solutions below to troubleshoot the issue.

If you get a black screen only occasionally, try disabling some startup items to optimize your boot. With AVG TuneUp, you can turn off all non-essential applications and put them to sleep automatically. AVG TuneUp features a built-in Sleep Mode so you can get the most out of your RAM and CPU power and have more resources available at startup.

If everything is working normally until suddenly your PC displays a blank screen, something might be wrong with your computer cables or monitor. Here’s how to check your cables and other important connections.

Constantly unplugging and plugging in cables causes them to wear out over time — eventually, they break. It’s especially common if you use a laptop and an external monitor.

To check whether your cable is causing the black screen, try plugging in a different video cable, like the one from your TV, that you know works. If that cable connection produces an image instead of a full blank screen, it’s time to get a new computer cable.

Your monitor display might be defective or set to the wrong source, which can also lead to a black screen. Try connecting to a different display if you have one. Or, move from your monitor to your TV (or vice versa).

The blank screen might be caused by a mismatch between your monitor and your resolution. For example, an optimized gaming PC might not work with a projector that can’t display the high resolution. If your Windows 10 PC shows a “boot error” when connected to a projector, try hooking it up to a regular monitor. If the regular monitor displays images normally, the root of your problem is likely a very low resolution, which the projector can’t display.

Sometimes, external hard drives, USB connections, Wi-Fi antennas, or VR headsets cause issues during boot. If your laptop screen is black upon startup, unplug everything not necessary for your PC to work — leave only your monitor, mouse, and keyboard plugged in and restart your computer.

If you’re getting a black screen of death, try reverting to the default settings. Here’s how to reset BIOS/UEFI: Turn off your PC, then hit the power button to turn it back on. Immediately during startup, you’ll get a prompt to hit a certain key to enter setup (usually F2 or the DEL key). Hit that key repeatedly.

You can also check your BIOS/UEFI performance by running a CPU stress test. If your computer fails the test and causes the black screen of death, your BIOS/UEFI drivers might be outdated. You can easily update your drivers with one of the best free driver updaters on the market.

If your PC boots to a black screen, you should restart your PC several times. After doing this repeatedly, the Windows Startup Automatic Repair screen should launch automatically.

Hit Next, then wait for Windows to restore all necessary files and return things to working order. In some cases, you might need to reinstall an application or an update that you installed after the restore point and before you got the black screen of death.

Windows Safe Mode launches your PC with the minimum amount of drivers or programs running, which will help you avoid a black screen. Safe Mode means only Windows launches — eliminating any interference from unnecessary programs or drivers.

Now, reboot the system normally. If the black screen is gone and everything is working, reverse the options above one by one. Enable one item in Task Manager, reboot, and ensure everything works. Then, repeat the process with the next item on the list. This will help you identify the program preventing your system from rebooting.

If the black screen of death happens after you log in (you enter your password and then everything goes blank), you can still find the cause of the black screen using one of the solutions below.

If you see a black screen after login, something is affecting your Windows operating system while it’s trying to load your desktop and icons. Usually, it’s an application that’s loading automatically. To disable it, press the Ctrl + Alt + Delete buttons simultaneously, and select Task Manager.

If the black screen prevents you from getting to Task Manager, follow the advice above on how to boot into Safe Mode. In Task Manager, go to Startup and disable every item. Reboot your computer, and check that everything works normally.

The program explorer.exe (Windows Explorer) is responsible for loading your desktop and icons. If that program isn’t loading, then Windows Explorer isn’t running automatically like it should after login, and all you’ll see is a black screen with a floating cursor.

On the right side of the screen, double-click Shell. Check that the Value data section reads explorer.exe. If this field is empty or something else is there, enter explorer.exe.

If your computer screen keeps going blank seemingly at random, the cause of the black screen of death might be your graphics driver. Make sure to update all AMD, Intel, and NVIDIA drivers regularly so that your graphics card works properly. Check out our detailed instructions on how to update your graphics drivers and our guide to monitoring GPU performance.

If your PC is connected to multiple monitors or even a VR headset (which Windows identifies as a monitor), you can accidentally hit the wrong button and switch your output to a screen that’s off. When you see a blank screen, hold down the Windows key on your keyboard and press P. This shows you the possible display modes, and allows you to switch.

Hopefully, this guide has helped you solve your black screen problems. If all else fails, you may need to reinstall Windows from scratch, because the issue is likely more serious or beyond fixing. Otherwise, keep your system fresh by maintaining it on a weekly basis to help prevent issues like the black screen of death.

To keep your machine clean, optimized, and running as smoothly as possible, use AVG TuneUp for PC. AVG TuneUp’s Automatic Maintenance feature tunes your machine weekly, while its Sleep Mode feature disables unnecessary applications. And the built-in Software Uninstaller gets rid of apps that could render your system unbootable. Try AVG TuneUp today and say goodbye to Windows black screen issues.

A black screen at boot is bad news. It"s tough to diagnose a problem without any information on the screen. If you"ve got a black screen on boot, various things can cause the problem on Windows 10 and Windows 11.

We"re going to detail ways to try to resolve a black screen on a Windows 10 or Windows 11 computer, from simple hardware checks to reinstalling your display driver.

It"s important to check that your computer and Windows are actually booting. To do this, press Windows key + Ctrl + Shift + B. This command actually restarts your graphics driver—which might itself fix the black screen—but also emits a beep.

If you hear a beep, then Windows is responsive. However, if you don"t hear anything, it could suggest that your computer isn"t booting. If that"s the case, see our guides on repairing a PC that won"t boot and how to fix a black screen of death.

If you have a black screen from boot, a key step is to check the display connection. It might sound simple, but it"s where many black screen problems arise.

If possible, connect your monitor to a different computer. If it has a black screen there too, it"s a sign the monitor is faulty, so you should contact the manufacturer. You can also try using another monitor on your computer.

Turn your computer off and disconnect all of your external devices. This includes your mouse, keyboard, external hard drive, and so on. Restart your computer and see if you still get the black screen. If you don"t, plug each device in one at a time until you find what"s causing the problem.

It may be that your system"s projection settings are set incorrectly. For example, your display might be set to project on a second screen that doesn"t exist, thus causing your monitor to show a black screen.

Press Windows key + P to bring up the Projection menu. From top to bottom, the options are: PC screen only, Duplicate, Extend, and Second screen only. While the first is the default, yours might not be set to it.

Your computer may be overheating, which can result in a black screen. It"s very important that you keep your PC cool because it extends the lifespan of your components.

Have you recently upgraded something inside your computer, like the graphics card or RAM? If so, this is a prime culprit for causing a black screen. If you"ve verified the component is installed correctly, contact the manufacturer as the part may be faulty.

Alternatively, your power supply unit (PSU) may not supply enough power to support the new parts, which causes the computer to black screen and shut down. Use an online power supply calculator to ensure that your PSU is suitable.

Hopefully, working through these steps has solved your black screen problems. While it can be scary, it doesn"t mean that your data has vanished, so keep calm.

If you don"t have a black screen, but instead one that"s constantly flashing, you should still try some of these steps as it"s often caused by the same issue.