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Are you using a Windows 10/11 laptop but the computer screen goes black randomly? What do you do when your laptop screen goes black? Laptop screen black is an annoying thing but don"t be worried. Here, this post is written for you to fix a laptop black screen (2 cases) to run the computer smoothly.

According to users" feedback, computer getting a black screen is a common issue. Some users have reported that the black screen doesn’t always occur. However, when it does, the laptop screen goes black for a second; then 5 seconds later, it happens again. It can even repeat several times.

Perhaps you are experiencing a random PC black screen that can bother you a lot since there is not any error code or message giving you an idea where to start troubleshooting. Sometimes, you meet the situation - laptop screen black but still running/on.

An unexpected black screen can happen on Asus, Lenovo, HP or Dell laptops in a number of scenarios in Windows 10/11, which may stem from hardware issues and logical faults - for example, a connection problem with your display, power supply, hard disk, internal memory, graphics card, virus attack, mistaken operations, software incompatibility and more.

Tip: Sometimes you may receive a black screen when booting Windows rather than computer screen goes black randomly during use. In this case, you can read this post - Here Is the Way I Fix Black Screen Error When Booting Windows to find solutions.

No matter which method you use to fix the issue of the screen goes black randomly, in order to ensure your data security, we strongly recommend backing up your important files first of all since data loss may happen at any time and anywhere in case of a random black screen.

If the laptop screen keeps going black, you might be unable to enter the computer desktop. Then, you may ask: how can I back up my files in the event of an unbootable laptop? Actually, it is easy as long as you use a professional Windows backup software for Windows 11/10/8/7.

Here, we suggest using MiniTool ShadowMaker Bootable Edition to create a file backup when the screen goes black randomly. First, you need to use the Trial Edition of this software and create a bootable disc or USB flash drive by using the Media Builderfeature to back up files in WinPE.

Tip:If the laptop screen keeps going black for a few seconds but is able to go back to normal for a little bit allowing you to reach the desktop, you can directly back up files with Trial Edition rather than Bootable Edition.

Here, your purpose is to back up files before fixing the random laptop black screen, so you need to manually choose what you need to back up. Just go to the Source module to enter the following interface, click Folders and Files and choose the significant files you want to back up in the pop-up window.

Tip: In addition to using MiniTool ShadowMaker for file backup, you can choose the Windows data recovery software, MiniTool Power Data Recovery, to restore files from the laptop with a black screen. This article - How Do I Solve Windows 10/11 Booting to a Black Screen with Ease shows you more information.

Right now, it is time for you to fix the random laptop black screen problem after you have backed up or saved your important data. Go to the next step to find the solutions.

As mentioned in the first part, your laptop screen may get black due to many reasons. Here in this part, we will show you the different solutions to laptop screen black but still running/on due to different cases: hardware issues and software issues.

The most common and critical hardwares that can cause laptop black screen are the power supply, liquid crystal display, memory bank, hard disk, motherboard, etc. So it is necessary for you to troubleshoot these one by one.

1. First, check your power supply. Sometimes, for a laptop, if the power itself has a problem, it is possible that the screen goes black even though plugging in an external power supply.

In this case, you can choose to remove the power from your laptop and plug in an external power supply. If the Windows can boot up, perhaps the internal power is corrupted. Just go to buy another to replace it.

2. If the power indicator is on all the time and the external power is plugged in properly, then a random laptop black screen is not caused by the power. So you need to carefully check the cooling fan port to see whether there is wind and check if the hard disk indicator light is on.

3. If there is no problem, restart your laptop and hear if there is a continuous beeping voice. If yes, perhaps the memory stick is loose. Just plug it back in.

4. Next, check your graphics card or liquid crystal display. Connect the external monitor to the external display interface of the laptop, restart Windows OS and see whether the external display can work normally.

If yes, the motherboard, CPU, hard disk, graphics card, and memory don"t go wrong. And perhaps it is the liquid crystal display that leads to the issue laptop screen keeps going black. And then you need an after-sales service to fix the displayer.

5. Sometimes, the laptop temperature is too high; in this case, if you often play games despite the heat dissipation performance bot being good, as a result, the screen goes black randomly due to the graphics card temperature being too high.

This way is an easy solution to laptop screen black but still running. Just use the Windows logokey +Ctrl+Shift+B keyboard shortcut to wake up your display. If Windows is responsive, a short beep will sound and the screen will blink or dim when Windows attempts to refresh the screen.

Step 1: If you are unable to see anything on the screen due to a black screen, restart your PC, when the blue Windows logo appears, press the power button and reboot. Repeat these steps several times until Windows 10/11 automatic repair is triggering.

Some of you report the issue - the computer screen goes black but computer still running. For example, you are listening to music or playing the games, but only the screen becomes black while the voice is still present. In this case, you can take the graphics card driver into consideration.

Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still on issue.

Note:To remove the driver from your laptop, you can also select the Delete the driver software for this device option. Sometimes, this is recommended, but note that if the operating system fails to find the driver online, you"ll need to download a correct driver for your video adapter from your laptop vendor"s website.

Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. In this case, maybe it is due to the power setting of your laptop.

Tip:If your laptop screen randomly goes black, but it can still enter the desktop Windows, you can also go to Control Panel > Power Options to edit the plan settings, for example, never turn off the display and never put the computer to sleep.

Sometimes viruses can cause the screen to go black. If you haven’t installed antivirus software on your laptop or the installed program isn’t powerful enough to block the viruses or malware, viruses may attack your laptop.

To scan and remove viruses, you also need to boot in Safe Mode with Networking, then run the installed antivirus program or download one online, and next perform a full scan of your Windows system to fix laptop screen black but still running/on.

Right now, all possible ways to fix laptop black screen are shown to you. If your screen goes screen randomly, please try the above solutions to troubleshoot.

But firstly, you should use MiniTool ShadowMaker to back up your important files since the random black screen may lead to data loss due to all possible causes of the laptop turning black.

On the other hand, if you have any question regarding our software or any method to repair black screen on your Asus, HP, Lenovo or Dell laptop, please send an email to [email protected] or leave your idea in the following comment part.

“I am using an HP Pavilion 15 laptop with Windows 10 system. Recently, it has started to have frequent problems. When the Windows 10 system is idle for more than an hour, the HP laptop screen goes black but still running and cannot wake up. This problem also occurs when I shut down the system after working with it continuously for a whole day. My only solution at present is to press and hold the power button to force it off. But this is not a long-term solution. I must try to fix it, or I"m afraid the system will crash one day. The problem of HP laptop screen goes black but still running really gives me a headache. Can someone tell me how to do it? "

In fact, in addition to the HP laptop described in the above case, this problem may also occur in the laptop of Dell, Acer, Samsung and other brands, which really gives many users a headache. To solve this problem, you need to understand the cause of the problem and try to solve it according to the cause. Next, let"s take a look at the common causes of this problem.

The problem of "laptop screen is black but still running" can be caused by both hardware and software. Therefore, when listing the reasons, we need to consider comprehensively. The following are the common reasons for this problem.

If you are troubled by the problem of the laptop screen turning black but still running, you may try the following 15 solutions in turn, I believe they can help you solve this problem.

Many laptop manufacturers have a hard reset method that allows you to restore your laptop if it goes black but still running. Although this method may result in data and application loss, it is still a valid workaround. If you do not know how to hard reset, it is recommended to contact your laptop brand manufacturer for support. The following steps use a similar HP laptop in the above case as an example.

Open the laptop"s battery compartment and remove the battery. Press and hold the power button for an additional 15 seconds to ensure that all current is drained from the laptop.

Corrupted graphics drivers or problems with the LCD display backlight can cause the laptop screen goes black. Therefore, you need to check whether the laptop display is working properly.

If the computer screen cannot be displayed on the external monitor, you can try pressing F4to display the screen. If neither the computer screen nor the external monitor display an image, it is recommended that you contact the computer manufacturer for repair.

If the image appears properly on the external monitor, it may be caused by a conflict between the graphics driver and the laptop LCD screen. You need toinstall the latest graphics card driver to resolve this issue.

When the computer memory is poorly connected or loose, it can lead to a laptop screen black but still running problem. To do this, you will need to reinstall the computer memory. Please note that this method may lead to some unintended consequences, it is recommended that the computer novice operate with the assistance of a professional.

Once you"ve ruled out your computer hardware problem, you can try other methods to fix the “laptop screen black but still running” problem. For example, you can use a specific shortcut to try to wake it up.

Safe Mode starts your computer without loading any third-party device drivers, and can help resolve the problem that laptop screen goes black but still running.

★ Note:If the computer does not experience the black screen problem in Safe Mode, the black screen problem may be caused by something internal to the laptop. You need to keep trying the methods below.

If your laptop"s graphics card startup program is outdated or incorrectly configured, it can cause the “laptop screen black but still running” problem.

The “laptop screen black but still running” issue may be caused by an incorrect power setting. To do this, you can enter Safe Mode and change the power settings to fix the problem.

Viruses or malware can sometimes cause the “laptop screen black but still running” problem. To do this, you need to scan and remove viruses or malware in Safe Mode.

Nvidia PowerMizeris a power management software designed to extend battery life and reduce power wastage by optimizing the power usage of notebook computers. According to some users" feedback, using this software can help solve the problem of “laptop screen black but still running”. If you"re using an NVIDIA graphics card, this is a method worth checking out.

File Explorer affects the display of the computer"s desktop, taskbar, and other processes. When it goes wrong, it causes the desktop and taskbar to disappear, which in turn causes the entire laptop screen to go black. Therefore, you need to restart the file explorer to resolve the black screen issue.

Fast Startup is a new feature in Windows 10 that saves the system state to the hibernation archive, making your computer start up faster. However, in some cases, this feature may also cause the "laptop screen black but still running" issue. Therefore, it is recommended that you disable this feature.

According to some user feedback, the screen saver setting can sometimes be the culprit for the problem that “laptop screen black but still running”. To do this, you need to change this setting.

If resetting the computer doesn"t fix the problem that “laptop screen goes black but still running”, then you have to reinstall the system. Here is an example of reinstalling Windows 10.

Select the drive where you want to install Windows 10 and click Next. Wait for the installation process to be done. Finally follow the prompts to set up and wait for Windows 10 to start, this will help to fix the “laptop screen black but still running” error.

You can try the above 15 solutions in turn, which can help you solve the “laptop screen black but still running” problem. However, resolving this problem involves hard resetting the computer and reinstalling the system, which may result in the loss of data on the computer. It is recommended that you use AOMEI Backupper Standard to back up your files before solving the problem to add an extra layer of security to your laptop.

You need to create bootable media first and insert it into a computer with a black screen. AOMEI Backupper Standard will run automatically after the computer starts normally. Select Backupin the left menu, and select File Backup in the right panel.

The issue “laptop screen black but still running” are more common and have many solutions. After understanding the cause of this problem, you can try the 15 solutions listed in this article in turn, I believe these solutions can help you solve this problem.

Just like televisions, laptop displays start to flicker too after a few years. You may sometimes also notice the display turning blank even when the laptop is on. Alternatively, you might find some white lines running down the display.

This doesn’t necessarily mean that there is an issue with the motherboard. If your laptop keeps turning off every few minutes and doesn’t turn on, there is a high chance that the AC adapter has malfunctioned. You can get help from a professional to confirm and get the AC adapter replaced, if required. There is also a possibility that the DC power jack may have broken. A DC connector (or DC plug) is an electrical connector that supplies steady power to the device.

If you ever notice multi-coloured or single-coloured vertical lines on your laptop screen, it may be a result of a hardware failure or due to damage to the screen. To try fixing it yourself, first unplug your laptop, hold the power button for 30 seconds and restart the laptop. If you continue to see coloured lines, the issue is probably with the LCD screen, which will need to be replaced from the brand’s service center. To be sure about the LCD screen problem, try connecting your laptop to another monitor and see if the issue persists. If it does, the issue is certainly in the LCD panel.

On turning on the laptop when you see the lights blinking and hear the fan working but if the laptop screen is blank and doesn’t display anything, this is again an indication of a faulty motherboard. The first thing to do is to transfer all the data to another drive to make sure your data is safe. Before going ahead and getting the motherboard repaired or replaced, you could try performing a hard reset (also known as a factory reset), which can mostly help in resolving the blank display issue.

Firstly, check if your laptop’s brightness level is set to maximum. If the display is still dim, try restarting the device. This could just be a system error that can be resolved by restarting the device. Also, check if the AC adapter cord is loose and firmly connect it to the outlet and laptop. If the issue still persists, it is mostly due to a failure of the LCD. Behind the LCD, there is an inverter board and backlight bulb which control the picture.

The inverter board converts the low voltage your laptop uses, into higher voltage required by the long bulb that lights up the LCD screen. If the inverter board or bulb fail, you will experience the problem of a dimmed display. Even if one of these two components fail, the screen will need to be replaced, unless the service center can help by just replacing the bulb. We wouldn’t recommend you try resolving it yourself, as this is more complex and you could end up damaging the circuit board and the backlight lamp. So, it’s best to leave this job to an expert.

Laptops are fragile and can easily break, especially with more and more thinner and lighter models being launched now. Some of the most common ways how a laptop is damaged include: when it accidentally falls and the screen cracks, when it’s held at an awkward angle or if you unknowingly placed something heavy on the laptop. Remember, a cracked laptop screen can affect the overall functioning of the device in some cases.

Since brands do not cover the laptop screen, it’s best to get your device covered with a protection plan in advance. Screen replacements are expensive and can cost you anywhere up to Rs. 15,000 but if you have the

Need an expert to take a look at your laptop? Book Onsitego’s on-demand repair service. Besides taking care of common laptop problems like battery draining or laptop hanging, we can help with issues like setting up the operating system or removing malware/virus from your device. Our service engineers are qualified and use only good-quality spare parts while repairing. The best part is that our service is backed with a 90-day post-service warranty.