comptia a+ customer lcd panel price

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This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

After completing this CompTIA training, you"ll be prepped for the Core 220-1001 and be better prepared to either get your first IT job or advance into junior systems administrator or senior support roles.

For anyone who leads a technology team, this A+ training can be used for A+ 220-1001 exam prep, on-boarding new IT professionals, or as part of an entry-level training plan.

This CompTIA A+ training moves through the Core 220-1001 exam objectives, and covers topics including:Laptop display: LCD lighting and screen types, LED, OLED, components, touchscreens, digitizers

This A+ training is considered foundational-level CompTIA training, which means it was designed for technical support specialists with 6 to 12 months of experience, but can be used by professionals with no experience at all. This Core 220-1001 course is valuable for new or aspiring IT professionals, experienced technical support specialists looking to validate foundational skills, and even non-technical professionals.

New or aspiring IT professionals. There is a broad consensus among IT experts that CompTIA A+ training is an excellent way to begin a career in information technology. It broadly covers the basics, and gives the aspiring IT specialist an introduction into the concepts and technologies they’ll be dealing with for the rest of their professional life. If there’s any exam you should get first, it’s A+. Even if you don’t want to get certified, anyone new to IT will greatly benefit from CompTIA A+ training.

Experienced IT professionals. Many IT specialists have developed their profession based on the knowledge gained in particular platforms or technologies required for their job. But even after five years, it’s possible to have gaps in IT knowledge and skills that could hinder their careers. Going back for CompTIA A+ training is a good choice for engineers who need to round out their knowledge and refresh their understanding of the hardware and software that they support.

Desktop hardware user training. People who work with technology products and services, whether in management, sales, or customer support, can benefit from a general understanding of information technology. CompTIA A+ training provides a survey of technical terms and solutions that would be helpful for those in tech-related businesses. This CompTIA A+ training offers a greater understanding of what might otherwise seem like a mystery.

1. When you are installing a different SVGA monitor, it is unlikely that the new monitor has the same capabilities as the old one. As a result, the image on the screen may not be readable. In such instances, change the video resolution to Standard VGA before installing the new monitor. You can change the resolution appropriately after the image on the screen is readable with the new monitor. It may also be necessary to load appropriate device driver, if you are installing a different display adapter.

2. If the LCD screen changes colors, like turning green and then blue or red, it is likely that you have a cable problem. First check the monitor cable whether it is loose. Then try to twist the monitor and see if there is any problem. If the problem occurs, it may be necessary to replace the LCD monitor cable.

3. You need more brightness when a projector is used in environment where there is plenty of light in the room. Higher lumens provide more brightness, but more expensive.

4. TFT LCDs, also known as "active matrix", were developed as a variant of LCD. TFT LCDs improved the color, contrast and response times of passive matrix LCDs. FT LCD stands for "Thin Film Transistor" and "Liquid Crystal Display".

5. The two most common types of TFT LCDs are IPS TFT LCD and TN TFT LCD. TN generally has a faster response time, which provides better entertainment experiences for watching sports or gaming, but IPS was designed to solve TN display flaws, such as a poor viewing angle and low-quality color reproduction.

6. LCD display can"t be viewed by itself. It requires back lighting, just like your digital watch requires a back light to view the time. At present, there are two main methods of backlighting in LCD flat-panels: Cold-Cathode Fluorescent Lamp (CCFL) and LED (light-emitting diode). LCD with CCFL back lighting were widely used in TVs and computer monitors. However, they are becoming obsolete these days. LCD with LED back lighting is widely used in TVs and computer monitors. Now a days. LED back lighting is most popular as it requires less power, and lasts longer. Note that the back lighting technologies should not be confused with LCD display technologies. The popular term LED TV is a bit misleading as it is actually an LCD TV, but with LED back lighting instead of CCFL.

7. Plasma display is entirely a different technology when compared with LCD. In plasma display each pixel on the screen is illuminated by a tiny bit of plasma or charged gas, somewhat like a tiny neon light. Plasma displays offer high refresh times, better viewing angles and color schemes when compared with LCD displays. However, they consume more power, and bulkier.

1. TN (Twisted Nematic):The advantages of these panels are low manufacturing cost and a relatively high level of responsiveness; the pixels change their state quickly which helps make moving images appear smoother. Some Twisted Nematic displays have double the usual refresh rate (120Hz instead of 60Hz) allowing them to take advantage of "active 3D shutter" technologies and allowing them to display twice as much information every second for a smoother gaming experience. Even 144Hz refresh rates have become possible using this technology.

2. VA panels (Vertical Alignment panels):These panels are more like TN panels, the main advantage is its efficiency at blocking light from the backlight when it"s not wanted. This gives deeper blacks and higher contrast ratios of around 2000:1 - 5000:1 Another key advantage of VA is the improved viewing angles and colour reproduction compared to TN. The main disadvantage is its slow responsiveness.

3. IPS and PLS: IPS is short for In-Plane Switching is a technology developed chiefly by LG Display, PLS (Plane to Line Switching) technology by Samsung and AHVA by AUO. These are sometimes simply referred to collectively as "IPS-type" panels. The main advantage is their superior colour accuracy, consistency and viewing angles when compared to the other LCD technologies. Usually, you can get contrast ratios of 1:1000 on these panels.

CompTIA A+ is the leading entry-level, vendor-neutral certification for IT professionals. CompTIA A+ (220-1001): Cert Prep is a comprehensive 10-part series designed to help you prepare and pass the A+ Core 1 (220-1001) exam. This course—the fifth installment in the series—helps you study for exam objectives related to display technologies such as monitors, graphics cards, and projectors. CompTIA expert Mike Meyers also explains how to set up multiple monitors and troubleshoot display problems.

This Total Seminars course covers the exam certification topics. For information on additional study resources—including practice tests, lab simulations, books, and discounted exam vouchers—visit totalsem.com/linkedin. LinkedIn Learning members receive special pricing.

We are a CompTIA Partner. As such, we are able to offer CompTIA exam vouchers at a 10% discount. For more information on how to obtain this discount, please download these PDF instructions.

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to their program of study at St. Louis Community College can be found at https://scorecard.mo.gov/. Search using School / Program “St. Louis Community College” and choose the degree

Breakdown: Port replicators as well as docking stations allow you to keep peripheral devices such as external monitors and keyboards plugged in when you need to take the notebook with you. Both devices, in essence, replicate the peripheral ports of the notebook in order to allow this. Docking stations include additional features such as slots for full-size desktop PCI cards, additional media/accessory bays, CD drives and other expansion slots.

Breakdown: Some notebooks have a security locking slot on the outside of the case typically indicated by a symbol of a padlock next to it. You can use this slot to attach a cable lock with the other end looped around a fixed, sturdy object.

Breakdown: A local area network (LAN) is a specifically designed configuration of computers and other devices located within a confined area, such as a home or office building, and connected by wires or radio waves that permit connected devices to communicate with one another or share data and services.

Breakdown: In a star topology, each node is connected to a central network connectivity device such as a hub or a switch. This device then distributes the information packets it receives to the star’s nodes. In a star topology, each node has its own wired or wireless connection to the hub.

Breakdown: In a bus topology, each node is connected to the next by a direct line so that a continuous line is formed. There’s no central point in such an arrangement. Each node is simply connected to the next one on either side of it. The ends of the bus are closed off with a terminator device to prevent signal reflection which could generate interference on the line.

Breakdown: In a ring topology, each node is connected to two nodes on either side of it such that all nodes form a continuous loop. Communication is enabled by passing a token around the ring to each node. When a node has the token, it can transmit data. The token packet travels in a circle or ring in a single direction even though the nodes are physically arranged as a star.

Breakdown: In a mesh topology, all nodes in the mesh have independent connections to all other nodes in the mesh. This configuration makes it very fault tolerant and scalable. Most mesh topologies aren’t fully meshed due to cost. More common is a partial mesh topology with some redundant links.

Breakdown: The benefit of the star topology is that because each node has its own connection to the central network connectivity device, when a single connection fails, it doesn’t affect the communication ability of other nodes connected to the same central device. If the central device fails, however, none of the nodes connected to it are able to communicate on the network.

Breakdown: A Digital Subscriber Line (DSL) is a high-speed data and voice transmission line that still uses telephone wires for transmission but carries the digital data at frequencies well above those used for voice transmission. Voice and data can be transmitted at the same time over a DSL connection.

Breakdown: You can now connect to the Internet either through your smartphone or through your laptop using a cellular network PC card. 4G cellular networks are capable of speeds of 100 Mbps while and 1 Gbps while stationary using Long Term Evolution (LTE) technology.

Breakdown: Modems are devices that enable you to connect your computer to another network through a phone line. The modem in the sending computer must convert the digital signals within the computer to analog signals that are compatible with the phone system. On the other end, the receiving modem must then convert analog signals back into digital signals.

Breakdown: Load balancers are devices that distribute networking or computing workloads across multiple resources. A load balancing router can dynamically adjust network routes to balance the utilization across networks.

Breakdown: A proxy server is a server that acts as an intermediary between computers on a network and the Internet. Before sending a packet, the proxy server replaces the original sender’s IP address and other identifying information with its own. When the response arrives, the proxy server looks up the original sender’s information, updates the incoming packet, and forwards it to the client. This allows for anonymous access to the Internet, thus providing an added layer of security.

Many proxy servers also provide caching functions which speed up content serving so that clients don’t need to constantly hit the Internet for web pages that already reside on the local network.

Breakdown: On a PC, the modem provides a connection for a regular phone line which is an RJ-11 connection – the same type of connection used for a standard phone wall outlet. In addition, a modem usually has an Rj-11 connection for a telephone.

Breakdown: A bridge is an internetworking device that connects two LANs and makes them appear to be one or segments a larger LAN into two smaller pieces. Bridges can filter traffic thus preventing local traffic from one segment from going beyond the segment.

You’re wiring Ethernet in a star topology. What’s the internetworking device you use to take the signal transmitted from one computer and propagate it to all the other computers in the network?

Breakdown: Fiber optic cables carry light-based data through strands of glass or plastic and is currently the fastest (and most expensive) network transmission medium.

Breakdown: Unshielded Twisted-Pair (UTP) uses four pairs of wires and is typically used to connect network nodes. The wire pairs are twisted together to prevent crosstalk (interference).

Which network medium contains a layer of braided wire or foil between the core and the outside insulating layer, plus another layer of plastic or rubberized material that separates the central core from the shielding layer?

Breakdown: Coaxial cables (“coax” for short) contain a layer of braided wire or foil between the core and the outside insulating layer. The shielding layer helps protect the data from EMI problems. Coaxial cabling is typically found in older networks.

Breakdown: The standard BNC connector is considered a 2-pin connector – pin 1 is the center conductor, which carries the data signal and pin 2 is the tinned copper braid, which provides the ground.

Which medium might also have letters after the number to indicate the cable’s impedance (specified in ohms) and to indicate whether the inner conductor is solid or stranded?

Breakdown: Coaxial cable comes in many variations and is specified by the RG standard. RG cable might also have letters after the number to indicate cable’s impedance (specified in ohms) and whether the inner conductor is solid or stranded.

Breakdown: Fiber optic cable is used by telephone and cable companies to deliver information across long distances. It’s also used as the backbone for networks.

Breakdown: Since fiber optic cable doesn’t carry electrical signals it’s safe to use in hazardous, high-voltage environments. It can be used where explosive fumes are present without danger of ignition, however, not all fiber optic cable is plenum grade. For use in plenum installations, fiber optic cable must have an outer material made from some kind of fire-resistant material such as PVC. Such cables are sold as plenum grade fiber optic cables.

Breakdown: A cable testing device can be used to test cables and network connections. It’s a highly versatile device, which can be used to test a wide variety of cables and connections. You can purchase cable testing devices for your particular LAN or one that’s compatible with multiple network types.

Breakdown: In addition to testing physical cables and connections, a cable testing device can also test and verify a wide variety of network functions.

Breakdown: The basic electrical measurement functions of a multimeter (both analog and digital) are voltage, resistance, and current. Typically, a computer technician will need to measure voltage (both DC and AC) and resistance (mostly in terms of continuity) in the course of his/her work. Electrical current will seldom, if ever, be something that needs to be measured.

Breakdown: Subnet masks are used to identify the network-ID portion of an IP address. Subnet masks allow additional addresses to be implemented within a given address space. Each IP network class has a default subnet mask. The default submask for a Class C network is: 255.255.255.0.

Breakdown: On a TCP/IP network, if a computer doesn’t know how to deliver a packet, it hands off the packet to the default gateway (usually a router) to deliver. This happens every time a computer needs to deliver a packet to a network other than its own.

Breakdown: The network 169.254.0.0. is reserved for Automatic Private IP Addressing (APIPA). Windows 2000 and later operating systems automatically generate an address in this range if they are configured to obtain an IPv4 address from a DHCP server and are unable to contact one. Addresses in this range are private and can’t be used on the Internet.

Breakdown: A MAC address, also referred to as a physical address, adapter address, or Ethernet address, identifies a device on a LAN. Part of the address contains the manufacturer’s identifier with the rest being a unique number. No two NICs have the same identifying code. MAC addresses are absolute, unlike IP addresses which are subject to change.

Breakdown: The IP version uses 128-bit addresses. These addresses are written and displayed in the hexadecimal-equivalent values for each of their 16 bytes. Like IPv4 addresses, IPv6 are also composed of two parts: the network ID and the host ID.

Breakdown: The Domain Name System (DNS) is used to resolve host names to IP addresses and to find computers such as Web and e-mail servers. A fully qualified domain name (FQDN) is typically composed of three parts: a host name, a domain name, and a top-level domain name. The “www” part is the host’s name or an alias for the actual name.

Breakdown: Dynamic Host Configuration Protocol (DHCP) is an automated mechanism to assign IP addresses dynamically to clients from a pool of possible addresses called a scope. Using DHCP to assign IP configuration to client computers on your network simplifies administration and avoids the problem of IP information being entered incorrectly in the case of static IP assignment.

Breakdown: TCP is connection-oriented and reliable. It is similar to delivering a letter by registered mail. Inside the letter, each page is numbered so that it can be read in the proper order. When the message is received, the sender is notified that it arrived properly at its destination. If it doesn’t, then the receiver notifies the sender to resend the message.

SSH was designed as a replacement for insecure remote shells, which sent data (including passwords) in plain text. Which of the following is one of those insecure remote shells?

Breakdown: Secure Shell (SSH) exchanges data between two network nodes over a secure channel. SSH was designed as a replacement for Telnet and other insecure remote shells, which sent data (including passwords) in plain text. These shells left the data open for interception.

Which email protocol is used to send and receive e-mail messages between e-mail servers and used by e-mail client software to send messages to the server, but never used by clients to retrieve email from the server?

Breakdown: Simple Mail Transfer Protocol (SMTP) is used to send and receive e-mail messages between email servers. It is also used by e-mail client software, such as MS Outlook, to send messages to the email server. SMTP is never used by a client computer to retrieve email from a server. Other protocols such as POP3 control the retrieval of e-mail messages.

Which IEEE 802.11 standard operates in the 2.4 GHz frequency range, has a data speed of up to 20+ Mbps, and has a range of 45 meters indoors and 90 meters outdoors?

Breakdown: The 802.11g standard is backwards-compatible with 802.11b which transmits data at 11 Mbps. 802.11g has a higher throughput at 20+ Mbps and some devices advertise speeds of up to 54 Mbps. Devices supporting 802.11g have a transmission range of up to 4 meters indoors and 90 meters outdoors.

Which IEEE 802.11 standard operates in the 2.4 and 5 GHz frequency range, has a data speed of up to 600 Mbps, and has a range of 70 meters indoors and 250 meters outdoors?

Breakdown: Devices supporting 802.11n can transmit data at up to 600 Mbps in either the 5 GHz or 2.4 GHz band. The transmission range is up to 70 meters indoors and 250 meters outdoors.

Breakdown: The 802.11 standard defines an access point (AP) as a device that functions as a transparent bridge between the wireless client and the wired network.

Breakdown: Though there are several configuration steps that you should take to adequately secure a wireless router, but at an absolute minimum, you should enable some form of data encryption method. It is advisable to select the most secure transmission encryption method compatible with the clients on the LAN. Options might include WEP, WPA Personal WPA2, WPA Enterprise, RADIUS, and 802.11i.

Breakdown: Network Address Translation (NAT) devices correlate internal and external addresses. A single public IP address is assigned to the device and each private node is assigned a unique IP address that is not visible to the public network. The NAT device (router) makes certain that inbound and outbound packets arrive at the correct destination. NAT expands the limited number of IP addresses that can be used directly on the Internet and also provides a layer of security to private networks.

Breakdown: On larger networks where public access to resources such as a Web server, e-mail server, or FTP server are required, a perimeter network is established where these resources can reside. The perimeter network, also referred to as a demilitarized zone (DMZ), is set up between the private network (intranet) and the Internet. Computers in the DMZ are accessible to computers on both the Internet as well as the intranet. Typically, computers within the DMZ have limited access to computers on the intranet while direct connections between the Internet and the internal network are blocked.

Breakdown: A firewall is a device that controls traffic between a public network and a private internal network. Firewalls examine the contents of network traffic and permit or block transmission based on rules. Firewalls vary in price and complexity and use one or more security techniques such as stateful packet inspection, access control lists, and basic packet filtering.

Breakdown: You should always avoid using jargon where plain language suffices. You aren’t out to impress the user with techno-babble. You need to speak clearly about the issue and implement the appropriate solution. Explain any acronyms and abbreviations you use.

Breakdown: You must match your communication level with your customer’s abilities. By assessing the customer’s competence level you can deliver the message appropriately.

You and a colleague respond to a user who’s having a problem. As the user is describing the problem to your colleague, you roll your eyes. Which guidelines for professional communication are you not following? (Choose all that apply)

Breakdown: Behaving in such a manner in the presence of a customer violates multiple guidelines for professional communication, but the two primary ones that are violated in this example are respecting the customer and considering the total message. Rolling one’s eyes in the presence of a customer is highly disrespectful and sends a hostile message.

Breakdown: Air-quality is important for both humans as well as electronic equipment. Dust and dirt can accumulate inside computers and block air vents that can cause overheating. Hard disk drives, for example, are prone to failure in high-heat environments. Data recovery from damaged drives can be an expensive process.

Breakdown: You should periodically inspect ventilation holes and components for dust. Use compressed-air or an air compressor to push dust and other matter out of the enclosure. A link-free cloth can also be used to clean dust and debris from ventilation openings.

Breakdown: The MSDS personal protective C rating recommends wearing goggles, gloves, and other protective gear when using this product. This is the most hazardous rating and extreme caution must be used when handling and disposing of such materials.

Breakdown: There are six stages in the CompTIA A+ troubleshooting model with the first being to identify the problem. The sixth, and final stage, is to document findings, actions, and outcomes.

Breakdown: While testing the theory to determine the actual cause of the problem you will be inspecting and testing components related to the problem. This may include examining connections, power being turned on, and visual and audible indicators. You may need to consult vendor documentation for descriptions of status lights and other indicators.

What is the name of the Web site containing problem and solution references for the Microsoft client operating systems, such as Windows 2000 Professional, Windows XP, Windows Vista, and Windows 7, as well as many other Microsoft applications?

Breakdown: For help with a problem concerning software or hardware on a computer running a Microsoft operating system, an excellent troubleshooting reference is Microsoft’s Help and Support Center site. A component of the Help and Support Center is the Microsoft Knowledge Base, which explains many Microsoft error messages.

Which of the following types of software is responsible for accepting input from devices such as a keyboard, mouse, scanner, or smart card reader, and creating output on devices such as a monitor, printer, or speakers?

Breakdown: An operating system is a set of software instructions that control the computer and run other programs on the computer. Applications are installed on top of the operating system and work with the operating system and the computer’s hardware such as the monitor, mouse, keyboard, printer, and other devices.

Breakdown: A graphical user interface (GUI) has icons or menus that you can click or select to perform a function or run a program. Along with a keyboard and a pointing device such as a mouse, you are able to interact with screen elements when working with a GUI.

Breakdown: The Windows 7 Enterprise edition is designed for large, global organizations with complex IT infrastructures and is available only through Microsoft’s volume licensing programs.

Breakdown: The Windows 7 Home Basic edition is only available in emerging markets. It’s highly unlikely that you will encounter it in the course of your work as an IT professional.

Breakdown: The Aero desktop GUI with Flip 3D is not available in Windows Vista Home Basic along with several other advanced features only available in the higher-end Windows Vista editions.

Breakdown: Multiprocessor support is found in the Windows XP Professional edition. The Professional version is designed for the business user. The feature sets of these editions vary significantly because business organizations need to control and secure their client computers more than the typical home user.

Breakdown: The Windows notification area displays icons for system and program applications that are running but have no desktop presence. The time and volume icons are displayed in the notification area.

Breakdown: The “/a:h” file attributes switch with option to display hidden files combined with the “/o:n” file sort switch and option to display files in alphabetical order.

Breakdown: A hypervisor, or virtual machine manager, is the core virtualization software that enables multiple virtual computers to run on a single physical host. The hypervisor controls and allocates the host machine’s resources to give each guest operating system what it needs while making sure that the different VMs (virtual machines) on the host machine do not interfere with each other.

Breakdown: Despite virtualization having some benefits when it comes to security, they are still vulnerable to malware attacks, user errors, and external attacks just like a standalone computer. VMs still require firewalls, antivirus software, and user security measures just like ordinary desktops on the network.

Breakdown: Task Manager is a Windows GUI utility that provides information about the applications, processes, and services that are running on your computer. The Performance tab within Task Manager displays a dynamic representation of the most common performance indicators for your computers such as CPU and page file usage, number of threads, handles, and processes among others.

Breakdown: In Windows 7 and Windows Vista, DirectX Diagnostic (dxdiag.exe) is a utility you can use to see the status of your DirectX installation, however, unlike in Windows 2000 Professional and Windows XP, you are unable to test and troubleshoot video- or sound-related problems.

Breakdown: The Application tab in Task Manager displays the status of applications running on your computer. You can end an application, switch to a running application, or start an application from this tab.

Breakdown: The Processes tab in Task Manager displays information about the processes that are running on your computer. Information about the process’s percentage of CPU usage and the amount of memory the process is using is displayed. You can end processes from this tab, which comes in handy if a process is consuming too much in the way of computing resources.

Breakdown: The Recovery tab in a service’s Properties dialog box allows you to configure the computer’s response when a service fails, including various actions depending on the number of failures, which includes specifying a program that the operating system should run when a service failure occurs.

Breakdown: The Dependencies tab in the service’s Properties dialog box specifies the services that a service depends on to function correctly as well as the services which depend on this service in order to function.

Breakdown: In Windows 7 the Devices and Printers window provides a central location where you can view and access all of your computer’s devices. You can view detailed information about each device, determine if each device is working properly, and connect network devices and printers that were not added automatically.

Breakdown: If a device is not yet Device Stage-enabled, the AutoPlay dialog box will open when you connect the device to your computer. AutoPlay provides general options for interacting with devices.

True or false? If a device is not yet Device Stage-enabled, double-clicking its icon in the Devices and Printers window opens a specialized page with icons and options; this is an XML “page” built by the device manufacturer.

Breakdown: In the Devices and Printers window, double-clicking a device not supported by Device Stage will open the Properties dialog box for that device.

In which power state does the computer take all current applications running in RAM, save them to the systems swap partition on the hard disk, and turn the computer’s power off?

Breakdown: During hibernation mode, the computer takes all current applications running in RAM, saves them in the swap partition on the hard disk, and then turns the notebook’s power off. All components of the computer are turned off. As a result, the Hibernate power state requires zero power. The OS is restored faster from this state than from a shutdown, but more slowly than from the Sleep power state.

Breakdown: Power consumption is most important with portable computers that get their power from rechargeable batteries, but even on desktops effective power management can save energy and therefore money for the user or organization.

Breakdown: The Disk Management utility allows you to alter existing partitions on a disk. You can extend a partition if there is unallocated space next to it on the disk. You can also shrink a partition to free up space if the partition is not full.

Breakdown: To share files or folders with other users on a network, you use the Share with command to select users that you wish to give access to your files or folders.

Breakdown: The Wake on LAN feature allows you to configure a computer, such as a print server, that is in a power saving mode to “wake up” when the network card receives a connection request.

As  part of the IT Computer Support Specialist program we prepare students for COMPTIA Network+ training class in one of MATC Milwaukee campuses (Downtown, Oak Creek or West Allis). Our classrooms are equipped with the state of the art necessary tools to let you get the most out of your COMPTIA raining.

CompTIA Network+ is a vendor-neutral certifications from CompTIA certification is appropriate for entry-level computer technicians and is especially helpful to get first job in Information Technology. CompTIA Certified technicians have a broad base of knowledge and competency in core hardware and operating system technologies in areas such as installation, preventative maintenance, networking, security and troubleshooting:

IT Computer Support Specialist students are eligible to get COMPTIA A+, COMPTIA Network+ and COMPTIA Security+ Exam Vouchers at discounted price. This helps students save money, if they decide to get COMPTIA certification.

As  part of the IT Computer Support Specialist program we prepare students for COMPTIA certifications exams: you can attend A+, Network+ or Security+ training class in one of MATC Milwaukee campuses (Downtown, Oak Creek or West Allis). Our classrooms are equipped with the state of the art necessary tools to let you get the most out of your COMPTIA A+, Network+ or Security+ training.

CompTIA A+, Network+ or Security+ are vendor-neutral certifications from CompTIA certification is appropriate for entry-level computer technicians and is especially helpful to get first job in Information Technology. Comptia Certified technicians have a broad base of knowledge and competency in core hardware and operating system technologies in areas such as installation, preventative maintenance, networking, security and troubleshooting:

CompTIA A+ Plus 220-901 Certification Exam covers the fundamentals of computer information systems and the installation and configuration of PCs, laptops and related hardware, as well as some basic networking. Passing 220-901 CompTIA A+ Exam allows you to earn certificate to jump-start your career in the Information Technology (IT) industry, which typically leadsto higher earnings and opens up opportunities for a more fulfilling career.

CompTIA A+ Plus 220-902 Certification Exam covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS. Passing 220-902 CompTIA A+ Certification exam focuses on software aspects of troubleshooting and lets students earn certificate to jump-start your career in the Information Technology (IT) industry. The certificate covers the essentials of PC, laptop, mobile device, printer and operating system maintenance andcan lead to higher salaries and opens up opportunities for a more fulfilling career.

COMPTIA Security Plus Certification Exam  helps validate foundation-level security skills and knowledge Identify risk in the following areas: identification of risks, providing infrastructure, application, information and operational security, applying security controls to maintain confidentiality, integrity and availability, identifying appropriate technologies and products and troubleshooting security events and incidents

IT Support curriculum is continually being evaluated and updated to reflect the latest technologies. Students attain the skills necessary to not only acquire a job in the IT  support industry but also succeed in their new working environment. We have recently introduced new courses have been introduced to to help students learn smartphone and tablet technologies (IOS, Android and Windows Mobile), which are being adopted by local area businesses, Apple OSX and Microsoft Windows Enterprise Support

Our instructors have experience working in the industry and are very passionate about student learning. Most of IT Support instructors are currently being employed and work in IT divisions of private companies, bringing the latest knowledge and techniques from the enterprise directly into the classroom. Learn more about MATC IT Support Faculty here.

Most MATC IT Support courses lead to industry certification, adding more job possibilities and helping students to differentiate them self as part of hiring process. You will be ready to take industry certification exams including CompTIA A+, Microsoft Certified Technology Specialist (MCTS) – Windows 7, HDI Support Center Analyst (HDI-SCA), HDI – Dockside Support Technician, ITIL Foundation, Apple OSX Certified Professional (ACSP), Mobility+ Administrator (IOS, Android and Windows), COMPTIA Network+ and COMPTIA Security+.

MATC’s IT Support Pathway allows students to start with Pathway Certificates and work toward Technical Diploma and Associate Degree Program. These offerings are designed for people with no IT experience as well as those currently working in the technical field to quickly get educational credentials from recognized school and help accelerate your career. Online and face-to-face courses are available, providing students with greater flexibility in completing the program.

IT support specialist assists users who are having problems with software, computers, servers, network or mobile devices. Some support professionals assist companies’ customers, while others provide in-house support to an organizations’ information technology (IT) staff. IT support specialists are also known as technical support specialists. Those who provide help over the phone, via online chat or email, are called help desk technicians.

In addition to their technical skills, a IT support specialist must have certain soft skills, or personal qualities, to succeed in this field. Strong active listening skills are a must. Without them it is very hard to understand peoples’ needs. Good speaking skills allow a computer support specialist to convey information to those he or she is trying to help. They also need good critical thinking and problem solving skills.

IT Computer Support Specialist program prepares students for a career in end user support. Some of the work that graduates do are to help businesses administer, troubleshoot and deploy Windows Computers and Servers, OSX desktops and laptops, IOS and Android Mobile smartphones and tablets. Through hands-on activities and labs, you will learn how to set up and configure laptops, desktop, server and mobile operating systems and work with technologies such as machine virtualization and wireless networking. Keys to your success are keeping up with the latest technologies, having strong problem-solving skills and having the ability to work alone and with others in training and troubleshooting capacities.

If you answered yes to these questions, then the challenging world of IT Support Professional may be for you! Learn more about  What do IT IT Computer Support Specialist do on the job

Below is the list of IT Computer Support education credentials. Students can start by getting a Certificate in one semester, progress and get  Technical Diploma in less then one year and graduate Associate Degree in 2 years. Students can start searching jobs after getting a Certificate or a Technical Diploma or choose to continue their education and get Associate Degree. The flexibility is in graduating students faster with Certificates or Technical Diplomas to helping them get employed faster:

After spending time helping customers or internal corporate users, some IT support specialists are promoted into positions where they help improve the design and efficiency of future products. Some people who begin in this position later become software developers and network and computer systems administrators. As their careers advance, they choose different options available, based on their education and skills they have acquired. Based on the information available on LinkedIn IT Computer Support Specialist students work in Operations, Support, Sales, Healthcare Services, Engineering, Finance, Consulting, Program and Project Management , Information Technology and other organizational units.

We stay in touch with our graduates and collect their advancements and success stories. MATC IT Computer Support Program alumni work in IT Departments of various Milwaukee area employers: Aurora Heath Care, FIS, Wheaton Franciscan Healthcare, Kohl’s Department Stores, Northwestern Mutual, Milwaukee Public schools, Johnson Controls, Froedtert Hospital, Columbia St. Mary’s Hospital, Rockwell Automation, City of Milwaukee, CompuCom, Children’s Hospital of Wisconsin, GE Healthcare, Quad/Graphics, MATC, Medical College of Wisconsin,  Harley Davidson Motor Company, University of Wisconsin Milwaukee, U.S. Bank, Fiserv, TEKSystems, AT&T, BMO Harris Bank, Time Warner Cable, We Energies and other local Milwaukee based companies.

Every 6 month we meet with IT Professionals from Milwaukee Area to alight IT Computer Support Program curriculum and course offerings based on IT industry trends in Southeast Wisconsin. They hold key management and leadership position in Milwaukee are companies and bring to their work a variety of perspectives and strengths gained through their education, careers, personal experience and their volunteer service in the community. Our team of trusted advisers cares deeply about success of Milwaukee community, our student’s success and making MATC IT Support program the best educational offering in Milwaukee area. Some of the members of our Advisory Committee are graduates of MATC.

MATC IT Support Advisory Committee Members (from left to right): Zachary Kosh (VCPI Software Company), Mario Cortez (VCPI Software Company), Joe Kmoch (Milwaukee Public Schools), Diane Stasiewicz (Dart Chart Systems), Linda Miller (Johnson Controls), Jennifer Anderson (Manpower), Lester Best (Kohls Department Stores), Jason Wischer (Thomson Reuters)

Students will learn the concepts and terms to enable them to better understand the role of Information technology, careers for computer professionals, basics in computer hardware, software and networking as well as the internet in business and society. A brief overview of history of information technology, as well as strategic future direction is discussed. Topic include technology trends, that affect computing and everyday life, such as concerns for data security, personal privacy online safety, controversy over digital rights management, open source software and smartphone and tablet devices and more. In addition, coverage of latest release of Microsoft Windows and Office will be introduce you to exciting new features of next generation consumer and enterprise software. The course is a combination of lecture discussion and hands-on lab assignments.

This course prepares students to effectively utilize Microsoft Office in IT Organization. Students will learn features of latest version of Microsoft Excel, Microsoft Word, Microsoft Access, OneNote and PowerPoint through hands on labs, comprehensive projects and business scenarios.This course prepares students to effectively utilize Microsoft Office in IT Organization. Students will learn features of latest version of Microsoft Excel, Microsoft Word, Microsoft Access, OneNote and PowerPoint through hands on labs, comprehensive projects and business scenarios.

This course prepares students for the CompTIA A+ Certification exam. Students will work on hands-on labs that build and configure computers; replace parts; install and configure operating systems, and troubleshoot hardware, software, networking, and security problems. Additional topics and hands-on activities include multithreading, UEFI, disk and memory management, virtualization, mobile devices, laptops, OS software updates and optimization, managing device drivers and virus protection.This course prepares students for the CompTIA A+ Certification exam. Students will work on hands-on labs that build and configure computers; replace parts; install and configure operating systems, and troubleshoot hardware, software, networking, and security problems. Additional topics and hands-on activities include multithreading, UEFI, disk and memory management, virtualization, mobile devices, laptops, OS software updates and optimization, managing device drivers and virus protection.

This course prepares students for Microsoft Enterprise Desktop Support Technician (MCITP 70-65) certification. Students learn how to identify the cause and resolve Windows desktop application issues, resolve networking and security issues, identify and resolve performance issues, solve hardware failures, solve enterprise wireless connectivity issues, solve enterprise remote access issues, troubleshoot VPN access and provide IPv6 support, identify and solve enterprise security issues, solve enterprise storage issues and resolve enterprise software update issues.

The CompTIA Security+ course will prepare students with knowledge and skills required to install and configure systems to secure applications, networks, and devices; perform threat analysis and respond with appropriate mitigation techniques; participate in risk mitigation activities; and operate with an awareness of applicable policies, laws, and regulations.

This course prepares students for HDI-SCA (Help Desk Institute Support Center Analyst), HDI-DST (Desktop Support Technician) and ITIL Foundation Certifications, by teaching how to provide front-line support for customers. The course focuses on strategies for effective customer service with an emphasis on problem-solving and troubleshooting skills, call-handling procedures, incident management, and call tracking applications. Topics such as active listening skills and effective communication strategies will be covered, as well as strategies for improving customer interactions.

This course provides students with expert mobile device repair knowledge and advanced repair skills. It incorporates both classroom education and hands-on real world repair scenarios where students will gain immediate knowledge to service and repair smartphones, cellular phones and hand-held devices. Students learn how to disassemble and repair IOS, Android and Windows Mobile devices. Students also learn how to troubleshoot phone issues, resolve network communication issues on the device, replace batteries, LCD, broken lens, cameras and touch screens. Course also teaches students the concepts of data transfer and recovery, jailbreaking and cell phone locking and unlocking.

This hands-on course provides an in-depth exploration of troubleshooting of the Apple OS X Operating systems and prepares students for Apple OSC Certified Support Professional (ACSP) Certification. This course will teach students the best methods for effectively supporting users of the Apple OS X Operating system. Course covers labs on installation, setup and configuration, OS X Recovery, software updates, file system, FileVault, permissions and sharing, data management, application and processes, network configuration, network services, peripherals, printing and system startup. The course is a combination of lecture and hands-on case study exercises that provides practical real-world experience

This course prepares students for careers in Information Technology. Students learn about variety of positions available in IT Computer Support, different career paths in IT, how to prepare quality resume, search for the job and apply for a position, go through the interview process, complete background check and secure the employment. Students participate in mock interviews and learn how to use social media to increase their chances to get hired.This course prepares students for careers in Information Technology. Students learn about variety of positions available in IT Computer Support, different career paths in IT, how to prepare quality resume, search for the job and apply for a position, go through the interview process, complete background check and secure the employment. Students participate in mock interviews and learn how to use social media to increase their chances to get hired.

This hands-on course prepares students for the Comp TIA Mobility+ Certification Exam. Students will gain knowledge and hands-on skills required to understand and research capabilities of mobile devices and features of over-the-air technology. Students will learn device administration for 3 major mobile platforms: IOS, Android and Windows Mobile. They will also learn how deploy, integrate, support and manage a mobile environment ensuring proper security measures are implemented for devices and platforms while maintaining usability. Students will learn various encryption methods used for securing mobile devices, authentication best practices, disk and folder encryption and other security concepts to help secure and protect data on mobile devices. This course is the combination of lectures and hands-on exercises with iPad, Google Nexus and Microsoft Surface Pro devices

This course prepares students for teamwork and working on IT Projects. Students learn about a variety of project concepts, learn about how to work with colleagues, team members and stakeholders. Concept of self-management will be introduced to help students organize their work and improve their soft skills. Students will learn the concept of “return on investment” and “value delivery” for the organization. Students participate in group exercises, create and execute project plans and work together on team activities. This course prepares students for teamwork and working on IT Projects. Students learn about a variety of project concepts, learn about how to work with colleagues, team members and stakeholders. Concept of self-management will be introduced to help students organize their work and improve their soft skills. Students will learn the concept of “return on investment” and “value delivery” for the organization. Students participate in group exercises, create and execute project plans and work together on team activities.

Through labs and hands on exercises students will learn about business data analysis and reporting, inspect, clean, transform and model the data with the goal of discovering useful information, suggesting conclusions, and supporting organizational decision-making.

This internship course directs students to obtain an IT internship at local area employers based on the jobs available, students will perform required IT Computer Specialist Support activities configure and install new software, troubleshoot and solve issues with hardware, OS and applications, networks and virtual setups and configurations.This internship course directs students to obtain an IT internship at local area employers based on the jobs available, students will perform required IT Computer Specialist Support activities configure and install new software, troubleshoot and solve issues with hardware, OS and applications, networks and virtual setups and configurations.

The Integrated project course is a capstone project that reflects student’s culminating experience in IT Computer Support Specialist program. In this course, students integrate their knowledge and skills in IT by working on the final project, demonstrating core ability skills and displaying overall comprehension of the discipline.The Integrated project course is a capstone project that reflects student’s culminating experience in IT Computer Support Specialist program. In this course, students integrate their knowledge and skills in IT by working on the final project, demonstrating core ability skills and displaying overall comprehension of the discipline.

Our instructors have many years of experience working in the industry and are very passionate about student learning. Most of IT Support instructors are currently being employed and work in IT divisions of private companies, bringing the latest knowledge and techniques from the enterprise directly into the classroom. Learn more about MATC IT Support Faculty.

IT Support Graduates are very skilled with the latest IT technologies. They get hands on experiences as part of the labs and exercises, using actual technologies,devices and software used by local businesses

Computer Support Program graduates demonstrate continuous learning skills. IT Support curriculum is continually being enhanced to prepare student for new industry trends and power graduates with skills needed by modern Milwaukee enterprises.

Graduates come to the workplace fully prepared to contribute and deliver value day one. They have skills to support Microsoft Windows systems, Apples OSX devices, Mobile technologies(iPad, Android and Surface) and more.

Students are knowledgeable on the core core support technologies, processes and procedures: they use Incident Management systems, remote support systems, effective troubleshooting skills and more as part of their labs.

IT Support graduates learn solid business and soft skills to help them be more effective and provide value to organizations right away. Students attain practical knowledge and skills to help them communicate more effectively,  manage stress, be more efficient and productive at work and succeed in the business environment, resulting in more productive workforce for employers

IT Computer Support Graduates are passionate about technology and success of your business and provide New Perspective and help lead technology upgrades and system integrations on Enterprises.

Graduates have versatile skills and can work solving different business and technology problems for organizations, contributing in different departments on the enterprise.

Students can complete organizational upgrade and technology projects, that might require industry certifications. Upon course completion students prepared to take certification exams: CompTIA A+, Microsoft Certified Technology Specialist (MCTS) – Windows 7, HDI Support Center Analyst (HDI-SCA), HDI – Dockside Support Technician, ITIL Foundation, Apple OSX Certified Professional (ACSP), Mobility+ Administrator (IOS, Android and Windows), COMPTIA Network+ and COMPTIA Security+ and more.

IT Support graduates can continue to upgrade their skills with the changing organizational needs. They can go back to college to get additional skills, using newly developed IT Computer Support Pathway.