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**The 2005 3LCD models are unique in that they are the only models between 2003 and 2007 that have not had a Sony warranty extension.***The expiration date of the extended warranty was originally 10/31/2008, but, based in part on the settlement of a class action lawsuit, on 11/12/2007, Sony extended the expiration date to 6/30/2009.

Most likely, all of the green discolorations occurred due to the presence of improperly polarized light in the green channel, arising from defective green polarizers and/or SXRD panels. There is more recent evidence from a subsequent SXRD class action lawsuit that green haze can be caused by skin oil or debris introduced during the manufacturing process (presumably, optical block assemblers touching the parts with their bare fingers). However, Sony claims that they cleaned such optical block parts in a clean room prior to releasing them.

Sony further claims that the yellow stains in the 2005 SXRDs, which tend to start in the upper or lower right corner, were caused by a "microscopic material" in the liquid crystal panels, disrupting their uniformity over time during prolonged exposure to UV light produced by the projection lamp. Sony claims that the extent of the discoloration depended on the amount of microscopic material present in the panel, which varied from TV to TV, and the frequency of usage by the consumer. They also claim that service records indicate that the issue always appeared within the first 3,000 hours of usage, if it was going to happen.

The blue discolorations seem to be the most common, particularly in the earlier (2003-2005) 3LCD models, although they are also observed in the more recent 3LCD models, as well as the SXRD models. These discolorations can take the form of blue blobs, haze, lines, bands, dots, star pattern, etc. In some cases, the discoloration is centered around an oval-shaped anomaly in the middle of the screen. In many cases, the discoloration (e.g., haze) is most visible on a gray background, but in other cases, the discoloration is visible on a black background (e.g., blobs). Once they become evident, the discolorations tend to accumulate and spread across the entire screen over the course of a few weeks to months.

The precise cause(s) of these discolorations have not been revealed by Sony, but the problem is well-known in the industry.Thediscolorations tend to be bluish in color,because the parts in the blue light path (particularly the blue polarizing filters and liquid crystalpanels) aresubject to the highest energy light (including UV) and heat. Photochemical and heat-based degradation of the blue polarizing filters can allow stray, improperly polarized blue light to pass through the blue LCD panel and onto the screen, leading to blue blobs on images that should be black. Photochemical and heat-based degradation of compounds in the blue LCD panel (e.g., the liquid crystal itself and/or alignment layers) can cause irregular distribution and/or alignment of the of the liquid crystal. This can lead to improper polarization of blue light as it passes through the damaged areas of the panel, resulting in the projection of stray blue light onto the screen.

There is a correlation between the appearance of the blue discolorations and the failure and/or replacement of the lamp. This may be a coincidence of the average life span of the lamp and the rate of degradation of the optical block parts, or changes in the lamps may accelerate the degradation or make it more evident. For example, the light spectrum emitted by older lamps may become more damaging, and/or the increased intensity of a brand new lamp may make the discolorations more visible or hasten the degradation of the already weakened parts.

images--typically called burn-in on older CRT and plasma displays. For example, this can occur in areas of black bars (e.g., letterboxes), in news ticker areas, or when pausing a program on a DVR.As the liquid crystal panels degrade over time, the

While the 2003-2004 3LCD models tend to have primarily blue discolorations, as described above, they can also suffer from stains in the yellow range, and this seems even more common in the newer 3LCD models (e.g., 2005-2006), particularly the A10s. These discolorations tend to start on the edges or appear within oval-shaped anomalies, and to spread over time. Similar to the yellow stains in the SXRDTM models, the yellow color arises due to light being completely blocked in the blue light pathdue to photochemical and heat-based damage (e.g., darkened areas on the orange-colored polarizing filter in the blue light path). The improper blockage of blue lightleaves the predominantly yellow light from the combined green and red light paths. TriState Module sells the orange-colored polarizing filter for the blue light path and reports that it can fix yellow discolorations.

On top of the high risk for blue discolorations described above, some2003-2004 3LCD modelsare also susceptible to developing an opaque, non-moving pattern on the screen, which is particularly evident on white or light backgrounds. This is referred to variously as stationary scribble, squiggly, random line, or road-mapping, and tends to be a solid color such as yellow, purple, or blue-green on a white background, but it varies somewhat depending on the specific color of the image on the screen.The problem tends to grow worse over time.

For the most part, this problem seems to have been caused by defective materials in a specific lot of LCD panels that were installed in the optical blocks, whichare particularly sensitive to damage arising from hot-cold (on-off) cycling. The color of the scribbles likely correlates with the light path with the damaged LCD panel. For example, damage to the blue panel may selectively block blue light in the damaged areas, leading to a yellow scribble (green plus red), damage to the green panel may lead to a purple scribble (blue plus red), or damage to the red panel may lead to a blue-green scribble. In some cases, different colored scribbles appear in different areas on the same TV, suggesting damage to multiple panels.

There is some evidence that leaving the TV on for an extended period (e.g., several days) can, at least temporarily, resolve or reduce this issue, perhaps by causing the defective panel to heat up, but this is not a complete or permanent fix.

The optical blocks are not sealed, so they are subject to dust accumulation, and this problem seems to be particularly frequent when the TVs are used in dusty or smoky conditions. Also unlike the rest of the issues described above, there have been no warranty extensions or class-action lawsuits for this issue. It may be possible to reduce the appearance of the blotches by cleaning the optical block with compressed air. Unfortunately, cleaning will rarely eliminate the problem, the problem will likely return over time, and it appears that the dust can get burned into parts within the optical block during prolonged exposure to the heat of the projection lamp, making cleaning ineffective. See the Optical Block Replacement/Cleaning page on this site for additional information.

For reference,in addition to liquid crystal projection technology (3LCD andLCoS/SXRDTM), othernewer technologies at the time included digital light processing (DLP) projection,plasma flat-panel,and LCD flat-panel. In the large screen market, DLP and plasma were in direct competition with liquid crystal projection in its heyday, and LCD flat-panels have overtaken the market as prices have come down on larger panels.

An industry group of LCD projection manufacturers called the "3LCD Group" was formed in 2004 to help market the 3LCD microdisplay technology. Sony is a member of this marketing group, and, along with Epson, accounted for most of the production of the LCD microdisplay panels used in the projection models. Although the current 3LCD Group web site refers only to front projectors, it included rear-projection TVs when they were in production. For example, see this version of the 3LCD Group web site archived in January of 2005. Here is an excerpt from a 1/7/2005 3LCD Group press release:

“As the U.S. market leader in microdisplay televisions, Sony has always been committed to providing consumers with video products that exceed their expectations,” said Mike Fidler, senior vice president in Sony Electronics’ Home Products Division. “3LCD technology fulfills this role by offering an ideal balance between superior performance, overall reliability and manufacturing efficiency.”

Liquid crystal projection TV sales and marketing efforts attempted to steer customers away from competing plasma TVs by citing a short 10,000-20,000-hour lifespanof the plasma tubes (less than 10 years at 3-6 hours per day).In addition, the longevity of competing DLP projection TVs was questioned based on the use of moving parts (DLP technology uses a spinning color wheel with millions of hinged micromirrors). Consistent with this, Sony and its 3LCD Group have released marketing statements such as the following:

It is generally accepted that liquid crystal flat-panel displays have an expected life span of about 60,000 hours(about 27 years at 6 hours per day)(e.g., site 1, site 2, site 3). The liquid crystal microdisplay panels in Sony"s 3LCD and SXRDTM TVs are a bit different than flat-panels. However, Sony and the 3LCD Group do not differentiate LCD flat panels and microdisplays when speaking about reliability. For example, the following statement can be found on the 3LCD Group web site:

Reliable, Road-Tested Tecnology: LCD technology surrounds us – HDTVs, PDAs, mobile phones, monitors and more...this powerful and road-tested technology is an optimal way to achieve sharp, beautiful images. 3LCD systems are reliable and use a simple optical design: 3 chips and 1 prism.

Furthermore, the estimated 60,000-hour lifespan of an LCD flat panel is actually based more on the longevity of the fluorescent back-lighting than the liquid crystal components themselves. So, if the lighting systems were replaceable on these units, the lifespan could, theoretically, be much longer.In liquid crystal projection systems, the lamps are, in fact, user-replaceable, and Sony has exploited this to further promote the longevity of the technology. They strongly promoted that their TVs only needed a lamp change every several years to restore the TV to a like-new condition. Here are some quotes from some of Sony"s marketing:

Easy Replacement Of UHP (Ultra High Pressure) Lamp. Sony innovation once again takes the lead with its proprietary new UHP replacement approach. Now you don’t have to worry about time eroding your TV’s picture quality – with a few simple twists of the screw, you can replace the old lamp and restore your Grand WEGA’s performance to full, vivid glory. Thanks to this convenient feature, you’ll enjoy the same high level of quality and enjoyment for many years.

The Fountain of Youth - User-Replaceable UHP Lamp. In the past, the gradual loss of picture quality was just part of owning a TV. Once the picture got to a point where it was unwatchable, the TV was replaced and the process started over. Sony recognizes the investment in time and money that a TV represents. That is the reason that Grand WEGA comes with an ingenious user-replaceable UHP lamp. After countless hours of enjoyment, simply replace the lamp and your Grand WEGA is as good as the day you bought it. In fact, with Sony"s renowned quality, Grand WEGA may be the last TV you ever own.The implication from these quotes is that liquid crystal rear-projection TVs could have an even longer life than a liquid crystal flat-panel display, and even CRT-based TVs, due to the user-replaceable lamps. In fact, a "white paper" from Sony on their projection systems directly suggests that liquid crystal microdisplay (fixed-pixel) projection panels offer "far longer life" than CRT-based TVs (e.g., see page 23):

CRTs have phosphors that are subject to burn-in when an image stays on the screen too long...Fixed-pixel projector display panels are immune to burn-in, offering far longer life. And the SXRD panel is particularly robust.However, unlike flat-panel liquid crystal displays with non-damaging fluorescent back-lighting, the UHP lamps in Sony"s rear-projection TVs create substantial direct heat, direct light (e.g., ultraviolet), and indirect heat (produced by conversion of reflected light). This damaging energy is focused on the small filters and liquid crystal panels within the optical block, significantly reducing lifespan.

The approximately 6,000-10,000 hour life spans seen with many of Sony"s optical blocks, thus, does not compare favorably with the marketing claims of superior reliability and longevity over plasma and DLP, let alone with the language in Sony’s marketing material that the TVs should last for “countless hours” (far into the future), and that, with lamp replacement, it could be the last TV you ever need to buy.

In the end, Sony agreed to pay half of the $1,400 repair to replace the panel. The service tech, a Sony gold standard place, says the set is defective.

Model 42V515 42V525 42V710 42V715 50C10 50C20 50V500 50V500A 50V500G 50v525a 50V525E 50V710 50V715 50V720 50VF820 50VG825 50VS69A 50VS810 50VS810A 50VX500 50VX915 55VF820 55VG825 55VS69 55VS69A 60V500 60V500A 60V525E 60V710 60V715 60VF820 60VG825 60VS810 60VS810A 60VX500 60VX915 lamp for hitachi tv UX21511 UX-21511 UX21513 UX-21513 UX21517 UX-21517 UX21518 UX-21518 UX25951 UX-25951Model 40LC12 40LC13 43LC14 43LCX64 44LCX65 45LC12 50DL54J 50LC13 50LC14 50LCX63 50LCX64 50LCX70 52LCX15B 52LCX16 52LCX35 52LCX65 52LCX66 56DLX25 56DLX75 56DLX76 56LCX16 56LCX66 56LCX70-K 56LCZ70 60DL54J 60LC13 60LC14 60LCX63 60LCX64 61DLX25 61DLX26 61DLX75 61DLX76 61LCX16 61LCX35 61LCX65 61LCX66 61LCZ70 pt 43lc14 k pt 44lcx65 k pt 47wx53 pt 50dl54j pt 50lc13 k pt 50lc14 k pt 52lcx65 pt 52lcx65 k pt 52lcx66 pt 52lcx66 k pt 60lc13 k pt 60lcx64 k pt 61dlx76 k pt 61lcx66 k PT-40LC12 PT-40LC13 PT-43LC14 PT-43LCX64 PT-44LCX65 PT-45LC12 PT-50DL54J PT-50LC13 PT50LC14 PT-50LC14 PT-50LCX63 PT-50LCX64 PT-50LCX70 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hd56fh96 HD-56FH96 HD-56FH97 HD-56FN97 HD-56G647 HD-56G657 HD-56G786 HD-56G787 HD-56G886 HD-56G887 HD-56GC87 HD-56ZR7J HD-61FB97 HD-61FC97 HD-61FH96 HD-61FH97 HD-61FN97 HD-61G587 HD-61G657 HD-61G787 HD-61G887 HD-61Z456 HD-61Z575 HD-61Z575AA HD-61Z585 HD-61Z786 HD-61Z886 HD70A478 HD70FH96 HD70FH97 HD70FN97 HD70G678 HD70G886 HD70G887 HD70GC78 HDP61R1U HDP61R2U HDP70R1U HDP70R2U TSCL110 TSCL110U TS-CL110UModel 260962 265103 265109 265866 265919 269343 270414 271326 44LPW134 44LPW164 44LPW165 44LPW62 50LPW134 50LPW162 50LPW163 50LPW164 50LPW165 50LPW166 50LPW175 50LPW42 50LPW52 50LPW62 50THW263 61LPW162 61LPW163 61LPW164 61LPW165 61LPW175 61LPW42 61LPW52 61THW263 HD44LPW134 HD44LPW164 HD44LPW165 HD44LPW62 HD50LPW134 HD50LPW162 HD50LPW163 HD50LPW164 HD50LPW165 HD50LPW166 HD50LPW175 HD50LPW42 HD50LPW52 HD50LPW62 HD50THW263 HD61LPW162 HD61LPW163 HD61LPW164 HD61LPW165 HD61LPW175 HD61LPW42 HD61LPW52 HD61THW263 HDLP50W151 HDLP50W162 HDLP61W151 HDLP61W162 LP50W151 LP50W162 LP61W151 LP61W162 HD50LPW162YX1 HD50LPW162YX2 HD50LPW162YX3 HD50LPW162YX4 HD50LPW163YX1 HD50LPW163YX2 HD50LPW163YX3 HD50LPW163YX4 HD50LPW42 HD50LPW42YX HD50LPW42YX1 HD50LPW42YX2 HD50LPW42YX3 HD50LPW42YX4 HD61LPW162 HD61LPW162YX1 HD61LPW162YX2 HD61LPW162YX3 HD61LPW163 HD61LPW163YX1 HD61LPW163YX2 HD61LPW163YX3 HD61LPW163YX4 HD61LPW163YX5 HD61LPW163YX6 HD61LPW42 HD61LPW42YX1 HD61LPW42YX2 HD61LPW42YX3 HD61LPW42YX4 HD61LPW42YX5 HD61LPW42YX6 HDLP50W151 HDLP50W151YX2 HDLP50W151YX3 HDLP50W151YX4 HDLP50W162 HDLP60W164 HDLP61W151 HDLP61W151YX1 HDLP61W151YX2 HDLP61W151YX3 HDLP61W151YX4 HDLP61W162 HDLP61W163M50W7254X M50WH72 M61WH74 RCA 260962 RCA 265103 RCA 265866 rca 265919 rca 269343 rca 270414Models BP96-00224 BP96-00224A BP96-00224J BP96-00608 BP96-00608A BP96-00677 BP96-00677A BP96-00826 BP96-00826A BP96-01073 BP96-01073A BP96-01099 BP96-01099A BP96-01403 BP96-01403A BP96-01472 BP96-01472A BP96-01653 BP96-01653A BP96-01795 BP96-01795A hl s5086w lamp HLM4365 HLM437 HLM5065 HLM507 HLM617 HLM617 S HLN4365 HLN437 HLN467 HLN5065 HLN507 HLN567 HLN617 HLP4663 HLP4667 HLP4674 HLP5063 HLP5067 HLP5085 hlp5663w lamp HLP5667 HLP5674 HLP5685 HLP6163 hlp6163w lamp HLP6167 HLR4264 HLR4266 HLR4667 HLR4677 HLR5056 HLR5064 HLR5066 HLR5067 HLR5078 hlr5078w lamp HLR5087 HLR5656 HLR5667 HLR5668 HLR5677 HLR5678 HLR5687 HLR6156 HLR6163 HLR6164 HLR6167 HLR6168 HLR6178 HLR6767 HLR6768 HLR7178 HLS4265 HLS4266 HLS4666 HLS4675 HLS4676 HLS5065 HLS5066 HLS5075 HLS5086 HLS5087 HLS5088 HLS5666 HLS5675 HLS5686 HLS5687 HLS5688 HLS6165 HLS6166 HLS6186 HLS6187 HLS6188 HLS6767 HLS7178 HLT5055 HLT5676 HLT6176 HLT6756Models 37H1000 42E2000 42WE610 42we610 lamp 42WE620 42WE655 42we655 42 46E2000 46E3000 50A2000 50A2020 50A3000 50E2000 50WE610 50we610 50 50we610 lamp 50WE620 50WE655 50we655 50 50XBR800 55A2000 55A2020 55A3000 55E2000 55WF655 55wf655 lamp 55XS995 60A2000 60A2020 60A3000 60DX100 60W655 60WE610 60we610 lamp 60WE620 60WF655 60wf655 lamp 60XBR800 60XBR950 60XS955 60xs955 lamp 70XBR950 E42A10 E50A10 E55A20 E60A20 e60a20 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42we610 lamp kf 42we620 lamp kf 50we610 lamp kf 60we610 lamp kf42e200a kf42e200a bulb kf42e200a lamp KF42WE610 KF-42WE610 kf42we610 lamp kf42we620 KF-42WE620 kf42we620 bulb kf42we620 lamp kf50e200a KF50WE610 kf50we610 lamp KF-50WE620 KF-50XBR800 KF-60DX100 KF60WE610 kf60we610 lamp KF-60WE620 KF-60XBR800 kfe50a10 R50XBR1 R60XBR1 R60XBR2 R70XBR2 sony tv lamp Sony XL2000 Sony XL-2000 Sony XL2100 Sony XL-2100 Sony XL2200 Sony XL2200U Sony XL-2200U Sony XL2200UD Sony XL-2200U-D Sony XL2400 Sony XL-2400 Sony XL2500 Sony XL-2500 Sony XL5100 Sony XL5100U Sony XL-5100U Sony XL5200 Sony XL5200U Sony XL-5200UModels 23311153 72514011 72514012 72620067 23311153 d95 42HM66 42hm66 bulb 42hm66 lamp 44HM85 44NHM84 44nhm84 bulb 44nhm84 lamp 44nhm84 toshiba 44NHM85 46HM84 46HM94 46HM95 46HMX85 46hmx85 lamp 50HM66 50hm66 bulb 50hm66 dlp 50hm66 lamp 50hm66 replacement lamp 50hm66 tv 50HM67 50HMX96 50hmx96 lamp 52 toshiba dlp 52hl167 toshiba 52HM195 52HM84 52hm84 bulb 52hm84 lamp 52hm84 toshiba 52HM85 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Just ordered my replacement 65″ Panasonic plasma to replace my yellow KDS-R60XBR1. My friend’s XBR2 also went yellow a month or so before mine. I’m not interested in “deal”on a discount on a smaller set I never wanted and we knew nothing of the class action lawsuit. People tried to warn me that Sony is a company that treats its customers callously and doesn’t know how to do the right thing. Lesson learned. Never by Sony anything again. Tell a friend.

I just hung up with Sony on trying to get information about a green hue I have on my SXRD TV. The support tech actually lied to me 6 times before I was able to get ‘Dennis’ to admit the truth. Dennis stated that Sony has never had an ‘Optical block’ problem, that there had never been a class action suit on this issue, that they have never offered any kind of replacement, and the the internet had lied about all of this. I asked to be moved to a higher level and he stated that when he would transfer me that it would go to someone else of his level with the same information. How can you trust a company that lies to you right from the beginning?

I contacted sony about my KDS55A2000 with green tint. I purchased it 2006 and paid 2500.00.I am now offered a 55” priced on their web site 1100.00 for 575.00 + tax. I have a 20 yr. old magnavox 300.00 still working. Sony represented this TV to last a very long time with an occasional bulb replacement.They by there standards say this TV is worth 600.00 today.I GOT 5 YRS SERVICE or 500.00 per year.I was told if I didn”t agree to the deal!!!!! within 7 days I would lose this option.Yesturday morning I agreed with a very sinking feeling.I own 2 newer sony 46” TVs cameras play stations mp3s hell all of our electronics are sony.I am now of the belief that SONY has gone cheap with the manufacturing of there products.I took there deal but I won”t forget.I have a lot of friends and a bit of persuasion.Help from sony or I quit!!!!!!!!!

I just worked with Sony on my 55″ SXRD tv issue that included a yellow tint to the picture. The offer I got was for a 55KDL500 for $300 or a 46″ model for $25. I took the $300 55″. Shame though that the picture on the new LCD is not as clear as the SXRD when working well.

Have a KDS-R60XBR1 with optical block problem. Called Sony about two weeks ago. They provided an event # and asked that I provide a pic of the TV with the event number and the seriel number tag from the back of the tv. You must carefully remove it and tape it on the paper. I took a pic of the tv during a Ford commercial which has lots of white screen space which clearly shows the green halo. I’m now waiting for the 60EX700 LCD HDTV to be shipped ($325+tx). Thanks everyone for your posts.

I have owned a 60″ A2000 for approx. 3 1/2 years and have just recently had the optics replaced for the sixth time. I finally got fed up enough to contact Sony right before the fifth replacement and was told at the time that they would do nothing for me other than replace it again. After finding that the fifth optical block was bad right from the get go, I contacted them again. I expressed that aside from the incredible inconvenience and work time lost from having to constantly be home for the repairman, I was concerned that I would soon be out of any kind of warranty and be stuck with a tv that had never consistently worked right. They stated that they would get back to me within 72 hours. After a week had passed, I called again and was told that I would receive a call back in one business day. Four business days later, I called again. I was then told that they would contact me at an undetermined future time. When they finally did get back to me they wanted me to fax my original receipt to them so that they could then offer me some “great deals” on a new tv.

Hopefully the claimants will get more than the class action that has already been settled when it was thought that the replacement OBs did not have the same defect as the orignal sold with the tv. Not being a party to either case I didn"t read them completely but, hopefully, the claimants are asking for lifetime extended warranties or full replacement value.

I"ve also noticed that the 52W4100 that I was trying to get as a replacement has dropped considerably in price. It"s now well below the price I was offered.

Also since I was last on I picked up a Vizio 42" LCD to replace my old Sony 27" tube TV. The Vizio has been great and I would recommend them if anyone is considering the brand. The 42" works well in the smaller room where we had the old 27" TV but I still need something better for the family room where the blue blob monster is. I"ll see if anything pans out with this lawsuit thing otherwise I"ll probably pick up a 55" Vizio LCD next year.

Below are notes from the Opinion And Order Approving Settlement, filed May 1, 2008, regarding the Class Action litigation against Sony for televisions it manufactured as SXRD models, specifically KDS-R50XBR1 and KDS-R60XBR1. These are televisions which happened to be owned by the initial plaintiffs. It is not an indication that they were the only televisions which qualified for such a lawsuit. The issues now being faced by consumers of all Sony manufactured Liquid Crystal Display (LCD) Rear Projection television sets, made from 2003-2007, the year Sony stopped manufacturing Rear Projection LCD televisions, are pretty much the same, if not worse.

In fact, two more similar class action lawsuits regarding this defective Optical Block have recently been filed by owners of these Sony LCD Rear Projection televisions. On December 5, 2008, in the Southern District of New York, case 08 Civ 8987, an action was filed by owners of the following models - KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000, KDS-55A2000 and KDS60-A2000. And, on February 18, 2009, in the Southern District of California, case 08-CV-2276-WQH-LSP, an action was filed by owners of the following models - Sony Grand WEGA KDF-E A10 and A20 Series LCD.

Of note is the following, "The Complaint alleges a design defect in all rear projection, high-definition SXRD televisions ... The design defect ... is alleged to exist in a component known as the "Optical Block," the central component of a projection television that projects the video image onto the screen. ... The Complaint alleges that the Defect causes a green haze ... a yellow stain ... expanding over time ... or other color anomalies on the screens of the Televisions. The Complaint further alleges that Sony was unable to permanently repair the Defect, and that consumers were forced to pay for replacement Optical Blocks ... if the Defect manifested after the one-year manufacturer"s warranty had expired."

As part of this Settlement, the precedent shows the warranty to be extended 3-4 yrs, depending on when the television was purchased. But this was settled before it became apparent that the replacement Optical Blocks did not solve the problem. At the time, it was believed by Plaintiffs counsel, at least on record, "that Sony has successfully remanufactured the component." And later, "Plaintiffs" counsel conducted due diligence discovery to verify ... its successful redesign of the Optical Block to permanently correct the Defect, as well as Sony"s ability to deliver and implement the repair for consumers in a timely manner." And, "Such an extension ... is reasonable in this case because it affords the longest warranty to those ... who purchased their Televisions at the earliest date, when fewer or no improvements had been made to the Optical Block ... it is nearly certain that any class member who will experience a problem with the Optical Block will do so before June 30, 2009." This may have been true for the SXRD models, but not for the Optical Blocks consumers are currently getting from Sony. We now know these statements regarding the reasons to limit the extended warranties are invalid. If this was a new Court case, Sony would have to make any extended warranties lifetime warranties to make it a fair settlement, or it would not be approved. A permanent solution is important to a Court"s approval.

Later, with regard to denying the claimants a complete refund or a new replacement television, it is stated, "Such a remedy is particularly unreasonable in view of the fact that many of the Televisions, particularly the later-manufactured ones, contain improved Optical Blocks that are unlikely to present either ... issue in the future." From overwhelming consumer input and Sony"s own self-issued statements and extended warranties, we now know these statements are no longer true and valid.

"A variety of visual anomalies have been reported on Sony liquid crystal display (LCD) rear-projection TVs, including blue blobs, blue haze, blue star pattern, scribble/random line pattern (road-mapping), green blobs, green haze, yellow stains, purple or pink "fingerprints," and others. Unfortunately, these issues tend to occur after the warranty has expired. Sony has provided extended coverage for some of the issues on some models. However, the extended coverage has already expired in some cases, and it will expire at various times throughout 2009-2010 for other issues, so timing is important. As time has passed and complaints have accumulated, it has become clear that virtually all of Sony"s rear-projection models (2003-2007) are subject to severe optical block issues. In December, 2007 Sony announced that they would stop production of rear-projection TVs in favor of flat-panel LCD and organic light-emitting diode (OLED) TVs ..."

On the website, ecoustics.com, within the thread entitled, Sony LCD Projection TV Problems thread, there are over 1,000 posts dating back to October, 2005. Here are just a couple of the posts from one day, February 9 -

Posted by 84jeepjohn on September 9, 2008, 1:29 pm -- "I went through 4 OB before the 4th one fixed my problem. It killed me because it costed them MORE to replace the OB than to give me a new TV ... but Mine is still kicking, it"s on all the time (hate the bulbs though) I just hope Sony gets a 60" LCD soon cause I do NOT want to go down in size (but I"m NOT willing to pay the cost of a used car for the new 70 ...)"

In fact, when I purchased my television in 2004, televisions were still lasting 20 years. I purposely bought an LCD rear projection, and a Sony because I thought it stood for quality, instead of a comparable plasma television because it was generally thought that the plasmas would "only last 10 years." At the time, I thought it ridiculous to spend so much on a television that had such a known short life expectancy. I expected, especially for the price, that the television would last 20 years.

When my Sony television"s Optical Block went bad, I made Sony aware that I had blue blobs on my television which were, obviously, impairing my ability to watch television. Initially, and repeatedly, Sony took no responsibility for this defective part, refusing to fix the Optical Block and said I would have to pay for the repair of this defective Optical Block myself. I believe this falls into the same category of unjust enrichment as did the extended warranty service plans in the settled class action case mentioned above. Now, instead of using the existence of a defect as a marketing tool to sell consumers replacement extended warranty service plans, Sony is using the defect to sell consumers replacement Optical Blocks. To quote, "Sony was unjustly enriched by the marketing and sale of extended warranty service plans after knowledge of the Defect had become widespread. Specifically, Plaintiffs allege that Sony used the existence of the Defect as a marketing tool to sell consumers extended warranty service plans to obtain repairs for a problem which Sony was legally bound to provide."

The process was not quick or easy. I had to go thru the same blood pressure rising upset others seemed to experience dealing with Sony"s so called customer service representatives until it became so frustrating and unproductive talking with the Sony"s representatives that I refused to call them anymore. And if they called me, I got off the phone as soon as possible. So, I asked my television repairman to talk directly with their tech people. A unique path that seemed to bypass their No Optical Block Replacement Policy and get my Optical Block replaced at Sony"s expense.

With all this, I am writing to request a Sony Lifetime Extended Warranty for my Sony television, model KDF-60XBR950, to cover any and all future Optical Block service and replacements, Lamp Door Access service and replacements and, if my Sony model KDF-60XBR[950] has one, any B Block service and replacements. I believe this covers all of the parts that have been overwhelmingly recognized as defective by consumers and by Sony"s own statements and extended warranties. And, if replacement parts are not available, or my television cannot be fixed for any reason related to the above mentioned defective parts, I would like a monetary reimbursement for the replacement cost of my television, keeping in mind for replacement both picture size and quality.

My point is, can"t they at least sell us the replacement parts at THEIR COST!! It seems that they are trying to profit off us again. If the repair was $400 I"d get over it, but not $1000. I wonder what the markup is on the parts?

Sony should supply a replacement part for the defective one they manufactured and installed into the televisions. They are profiting by selling us replacements for parts that are DEFECTIVE.

Registered: Jan-09Posted on Thursday, March 26, 2009 - 22:41 GMTLinette, I recieved the same info from Mr. Lax. I did inform him it didn"t appear to be one particular model but their whole line of rear projection LCD televisions.

On December 5, 2008, in the Southern District of New York, case 08 Civ 8987, an action was filed by owners of the following models - KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000, KDS-55A2000 and KDS60-A2000. And, on February 18, 2009, in the Southern District of California, case 08-CV-2276-WQH-LSP, an action was filed by owners of the following models - Sony Grand WEGA KDF-E A10 and A20 Series LCD.

Even if it is argued that Sony, an international, multi-billion dollar company, which has been in the consumer product industry company a long time, did not do any quality design research before manufacturing its line of Liquid Crystal Display (LCD) Rear Projection High Definition tvs, and so they could not have knowingly manufactured and sold defective tvs, it must be asked, why, when Sony did figure out the tvs were defective, did they not stop? Clearly, if it was not, and never would have been, Sony"s purpose and intention to sell tvs with defective parts, they would have immediately stopped manufacturing and selling them. And, they would have recalled, in some way, those already sold. By Sony"s clear disregard for its consumers and actions after the fact, it is clear what their purposes and intentions were before the fact.

Thanks for your compliments, too. You"ve done much more impressive work than I have. YOU got Sony to pay for your optical block replacement, right? I have tried and tried, with no success.....so, far.

I was most upset that this person lied in open court to make it look like I was turning down 70% offers when the reality is I was offered nothing (They don"t make a 60" replacement anyhow)and most people are getting offers that aren"t even less than what you would pay on Amazon.

"Contractual language can also limit the remedies available for breach of an implied warranty - for example, capping recoverable damages or limiting the remedy to a replacement of a defective item. However, such a term can be found to be unconscionable. For example, if a defective product causes a personal injury, a contractual provision limiting recovery in such a case will be deemed prima facie unconscionable. (Uniform Commercial Code, 2-7193.)"

Registered: Apr-09Posted on Monday, April 06, 2009 - 00:47 GMTHave a problem with my Sony KDS-55A3000 (bought Dec.31,2007) which is the last of the LCD rear projections that sony made. When I turn it on the power LED blinks green 14 times and then red once and then re-powers on. It will do this continuously until I turn it off. Is this the start of the optical block problem already? Should I be worried?

so let me also start off with my issue. I have a sony KDF-60XS955($4100) television that i purchased in December of 2004. I cannot say enough good things about the picture quality of this television. Where this TV is lacking is in the longevity and quality of construction department. Sony"s Quality Control has no excuses for this pure lack of assurance which is screwing all of their loyal customers. I first encountered the blue blob several months ago, and to my delight Sony replaced the Optical Block, free of charge, saying it was a known issue and defect and were very apologetic. So i was happy and told everyone how well they treated me. The other week i noticed this dreaded blue blob was back. At first i thought it was an optical illusion, a light perhaps shining on my screen, it was during a bright day that i had noticed this faint blue blob. But the other night i was watching a movie, and during it i noticed, and this time was very sure,that the Blue Blob has come back to haunt my television. So this morning(happy Easter, right!?) I get on the chat system with a sony tech(Derreck) and he informs me that they was never a known issue for my models" Optical Block. When i inform him that he must be mistaken, and raise to his attention the replacement Sony had given me a few months prior he simply disregarded it and to me to call Customer relations for this issue. How unprofessional, i sometimes feel large companies feel that by giving customers the run around, they will simply get tired and stop actively pursuing justice. So i call customer relations to get this friendly chap names Luigi, who is quite nice and looks up my file only to show that there had never been a file created about my first replacement. So now im wondering who Sony sent to my house to get this thing fixed the first time, but i was also informed to call again tomorrow to get this issue escalated. I"m already getting this sense of a run around. I have taken names, dates and record down for my own protections and will call tomorrow to gain further clarification into this matter.

Registered: Mar-09Posted on Wednesday, April 15, 2009 - 00:26 GMTHi Folks! Well I finally took the plunge and decided to contact Sony about my issue. Honestly, I didn"t know if I wanted to deal with it as I expected (and still expect) the same run around others have experienced. I looked into finding a replacement optical block and when that failed, I began shopping for a new TV (NOT Sony). I wrote an email to Sony last night and today I got a call from customer relations. I made it clear in my email that I knew what was going on so it was a short call and we got right to the point. He said he would have someone contact me in 24-48 hours to make me an offer on a discount on a new TV. I can"t say I have a lot of faith at this point, but I"ll listen to what they have to say. Below is the email I sent to Sony, The address is: SonyListens@am.sony.com

In their gracious benevolence they have given me to April 29th to make a decision. Of course I let him have it as I hoped for a better offer. I asked if he was willing to lose all of these people as customers over this issue, and he pretty much said he was. So I will consider it but Samsung has the number 1 rated 52"" LCD -TV rated by Consumer Reports. Even if it costs a couple more hundred dollars, after this I am hard pressed to give Sony a dime more of my money. We"ll see.

Registered: Mar-09Posted on Wednesday, April 15, 2009 - 23:38 GMTI would have liked to have mine fixed as well however, they are clearly trying to bail competely on this technology. If they fix itn the problem will come back. Since they are out of the rear-projection business, they are not going to continue to make optical block replacements. Its a shame that such a beutiful TV will soon be junk in a landfill

Registered: Apr-09Posted on Saturday, April 18, 2009 - 02:31 GMTI have run into this "blue haze" problem with my 3 year old 42" Sony Grand WEGA 3-LCD projection TV, KFE42A10. Started almost 3 years to date of purchase, no extended warranty of course! I have written to Sony and we"ll see what happens.

I am very interested in what others have had in way of a response from Sony, or better yet, a resolution from Sony. I have done a lot of research and found mostly examples from USA where Sony settled several class action lawsuits re this problem in several models of projection LCD TV"s. Basically they are replacing the optical block for free for affected TV"s until June 2010 (even if out of warranty). The only problem I see with this is they are replacing using the same type of optical block so in another 2-3 years these Sony owners will likely have the same "blue haze" problem surface again. Better to get 6 years out of the TV than 3 years I suppose!

Registered: Apr-09Posted on Friday, April 24, 2009 - 05:36 GMTHere is a photo of the Blue Haze on my Sony KFE42A10 42" Grand WEGA Projectuion LCD TV. I used Sony"s online reporting form and after 2 weeks of no response (it says they will respond within 2 days) I wrote them a complaint letter 3 weeks ago ... no response to either complaint. Come on Sony Australia, do something!!!

Registered: Apr-09Posted on Monday, April 27, 2009 - 23:15 GMTI have the exact same problem, bought my 42"LCD TV in 2005 now have blue haze at bottom of screen. everyday it is getting worse!! I have no extended warranty. please continue with updates on this problem. At one time I had all sony products(TV, DVD player, Speakers, and Camcorders), now due to continued flaws in there products, I am no longer a Sony supporter!!! What are the steps to be part of this class action lawsuit??

I bought my 42" HD LCD TV from Best Buy in 2005. last week I noticed a blue haze on the bottom of my screen. since then it has gotten bigger and more noticeable, as it is now at the point where it reaches all the way across my screen. I have found through my research that hundreds of people are having the same issues, and they say that it is a manufactural defect in the optical block. So, I went on your website and noticed recalls on Optical blocks for certain model TVs. I am writing to see if my model TV also has been recalled for this issue?

Registered: Mar-09Posted on Tuesday, April 28, 2009 - 16:46 GMTFor anyone with the Sony KDF-E55A20 model, the attorney for Class Action Suit is Jon M. Herskowitz, Esq., Baron & Herkowitz, 9100 S. Dadeland Blvd., Miami, FL 33156, (305) 670-0101. He is working in association with Robert I. Lax & Associates in New York. This suit is only for LCD Rear Projection TVs.

Registered: Apr-09Posted on Thursday, April 30, 2009 - 01:06 GMTI have a Sony LCD projection TV (KDF-E42A10) that recently developed a display problem, but it doesn"t seem to be the blue blur or the roadmap problem and I can"t get a handle on what the source of the issue is. I was hoping somebody had an idea, so I"m posting a picture below. Anybody know what this is or what causes it? TIA for any assistance.

Registered: May-09Posted on Thursday, May 07, 2009 - 01:00 GMTPurchased this Television October 2005 new from Circuit City ,also bought the stand made specifically for this TV. Television stopped working April 2009.Called a repair service and the technician opened the front panel and found that access door and everything around door was melted,casing frame etc... The technician informed me that I was very lucky that unit did not catch fire and unplugged unit. With Television $2400.00 stand $500.00 delivery and set up $200.00 and $80.00 dollars for technician to tell me set is a fire hazard and could have burnt my house down and killed my family I am out $3200.00 I have read on many sites that this is happening frequently and Sony is offering very little to replace defective sets. I have pictures and documentation for everything I am writing, is there anyone who can tell me what can be done before one of these sets kill somebody.

Get your new lamp, you can probably replace it yourself, and your picture will look fine. Last time ours blew we bought two so we"d be prepared next time. The replacement directions on our tv are easy. ( ours is a KDF-70XBR950).

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