gopro hero lcd screen not working factory
Make sure the GoPro is charged. Charge the GoPro by using provided USB connector and plugging it into a computer. You can also use the GoPro wall or automobile charger.
If the GoPro still does not charge, please use the microSD/Micro USB Port Assembly Replacement guide to replace your assembly. A poor connection inside the Micro USB port may prevent your GoPro from charging.
Older computers do not have the hardware to support HD playback. Ensure your computer can play the video by checking if it meets the GoPro Studio Software minimum requirements here.
You can have choppy video playback if you play the video streamed from the camera over USB. What this means is if you have the camera connected to a computer by the USB cable and you play the video from the files on the camera, without transferring the file to your computer, it can come out choppy. This is due to the USB connection not being fast enough to play the HD video back in real time. Before playing back a HD video, copy or transfer the file from your GoPro to your computer, then playback the video.
It may be either a loose connection to the LCD screen, that the LCD screen is faulty and needs to be replaced or worst case that there is a fault on the motherboard.
Try shining a torch at an angle close to the LCD screen to check if you can detect an image at all when using the camera. It will be very faint so try it in a darkened room if possible.
If you can detect an image it means that there is a backlight problem with the screen. Either there is no power being supplied from the motherboard to the backlight circuit in the LCD screen or the backlight circuit in the screen is faulty and the screen will have to be replaced as it cannot be repaired. Hopefully it is not a motherboard problem in supplying backlight power to the screen.
If you cannot detect an image (or even if you can) then unfortunately without a schematic, the only way to determine if it is a problem with the screen or the motherboard is to replace one or the other. Again hopefully it is not a motherboard problem.
Here’s a link to a video that shows how to replace the LCD screen + digitizer in the camera. This will also help you to check if the LCD video flex cable connection is OK.
Here’s a link to the GoPro Hero5 Black Repair guides which may also help if the video isn’t clear enough at some points. Unfortunately there is no ifixit guide showing the LCD screen removal.
My Hero 7 seems to power on but doesn"t get the LCD screen to come on, on the back. The small screen on the front just displays Black 7 and doesn"t ever get to the normal screen you see when shoting video. Here is what I have tried:
7. Had it plugged into my computer with Quik running and the camera doesn"t register. Although if I remove the SDcard from the camera and put it in a usb reader, Quik does pick up that it was in a Hero 7. So there must be something happening in the camera.
I"m having a major issue wtih my GoPro Hero 7 Black. I turned it on yeasterday and out of the blue the touch screen was not working, completly unresponsive to any tap. The power button and the capture button are working fine.
I think I might be having the same issue here. The main screen is getting power as it shows light, and the touchscreen is working according to the front display, yet there is nothing showing on the main screen. The issue started after I had fixed a different issue with the battery and replaced the SD card. I had read that inserting the SD card incorrectly could damage the ribbon cable for the LCD screen, but that can"t be the case for me because I made sure that the SD was in properly. I have attempted to manually update the camera multiple times, but it is impossible to reset it because I can"t see the screen to navigate to the reset option. Have you figured out a fix for it yet?
I just got a GoPro 10 and have the same issue. I tried checking the settings off the main menu mentioned in the other reply, but they don"t seem to make a difference except when I select the icon with the x, then the backlight on the front screen goes out. If I set it to one of the other front screen function icons, the backlight comes on, but no content or status is displayed. I have tried resetting all presets, then factory reset; still doesn"t work. Oddly, the icon for the front screen on the main menu never toggles to indicate it"s on (blue instead of gray) no matter how many times I press it or what is selected on its submenu. I did take a firmware update right out of the box to v21 when I got it a few days ago. I don"t know if I can roll back to check if that helps.
I did try this hard restart and it did not work. The camera is working – ie when I turn it on the light on front blinks and the tone is heard, but the front screen doesn’t work. I have the LCD screen for the back of the camera, so I can see the settings that way, but I can’t use the LCD screen most of the time because it drains the battery and can’t be shut off.
Having the same problems with mine. Battery charged up fine, but the camera is locked on the start screen, can do nothing from there. Hard reset doesn’t appear to have worked. The camera is a couple of years old, but I’ve only shot maybe an hour of video with it in that time. It has been through no hard use, no drops, no weather, nothing. There’s not a chance in Hades I’d buy another one if this one won’t work. Too many cheaper alternatives out there to drop big bucks on something that works for two hours and quits.
My fairly new Gopro 3+ stopped working, I believe water may have leaked into the camera housing. I dried the camera out in rice for five days, cleaned it up and now I am having problems to power the camera up.
Should I keep trying to hard start the camera or do I accept defeat and purchase another one. During my attempts to hard start up the camera, a dim red light was displayed at the rear of the camera, after an attempt to charge via the USB this light changed to blue.
I had this problem with my GoPro original Hero HD camera and this reset fixed the problem first go. My camera had been sitting unused for about 6 months, I am continuing to use the battery that was in it with no issues.
hi. i have a hero 3+ black edition. i was using it one day and there’s still 1 bar left on the battery, transferred all my pix to my iphone at night and the next day while driving for 3hours i charged my camera in the car.. upon reaching our destination i got the 2bars for battery and used it underwater a few times then decided to view the pix on my phone so i turned the wifi on. i was able to view it and everything’s good. i decided to turn it off to make it rest for awhile before we head back to the water. after a few shots under water, i decided to turn on the wifi so i can transfer all the pix but it won’t turn on anymore. i thought maybe the battery’s all drained so i waited to reach home before i charged it. when i tried to turn it on after charging, it wont power on anymore. i tried the hard reset but it still wont turn on. i see the red light in front to indicate that it’s charging. everytime i press any button the red light at the back flashes. only a single blink though. i don’t know what to do to revive it. do u have any other solution aside from this. please help me..
You might try another battery. Sometimes, when the battery is worn out or defective, the camera light will indicate that it is charging, but the battery cannot accept or hold a charge. Also, you may want to consider using a memory card reader to download your content from the camera.
Hello. This kind of happened to my gopro hero 1 and this worked! Can’t take the battery out but I took out the SD, left it for a few mins, held down the shutter button and put in sd card (every time I put sd card in while it was broken it said “busy” so it did that again. Then holding the shutter button I pressed the power button and it worked!! Thanks so much! Was panicking as this was one of the first times we used it! Thank you so much
I am having a similar problem with my Hero 4 Silver… It will not even turn on anymore, with a fully charged battery. I have tried the hard reset directions described. The camera will turn on, but the LCD doesn’t display anything, and I cannot turn it back off (without taking the battery out). The camera is only 3 months old, and has been used sparingly.
I have the HERO brand new, cheapest model. Doesn’t have wifi and i cannot take out the battery. though fully charged, at times it will not turn on which is frustrating when i have my shots set up to go, and nothing. i hate to think that i will have to remove the SIMS card to make it work when in environments outside my home. i am almost over the thrill of a gopro after reading so much negativity. any suggestions before i just ditch it? thanks
Hi I am on holidays and the GoPro was working fine but for some reason it has stopped turning on. I have tried the hard reset I have seen in other forums (take battery out, hold down shutter button, insert battery, hold down power button) but nothing seems to work.
When I insert the USB charging cable the front red light turns on (not flashing but stays on) but it still doesn’t turn on. I have tried by battery in someone else’s GoPro 3+ and it turns on fine so I know it is not a battery issue.
I’ve found that when you are charging the GoPro battery with the USB cable and the red light stays on(not flashing), but the battery does not charge, it means the battery is dead. With normal use, the batteries only last a couple years, at best. Keep in mind that the batteries from the earlier Hero HD and Hero 2 HD are not the same as the batteries in the more recent GoPro models. They are not interchangeable. Just like anything else, GoPro cameras can be defective and will eventually wear out. Out of the two GoPro Hero2 cameras I have, one had to be returned under warranty and I’ve gone through three batteries.
I dropped my Hero4 last night, wont turn on, tried everything. I would like to repair it myself, but I’m having trouble diagnosing exactly where the problem is & what would need to be replaced.
first i dropped my gopro into the water! it was damaged but then i fixed it and it was working normally! after a week it suddenly wont turn on! So i decided to change my battery, i bought anew one and it worked while testing it, going back from the shop i charged my battery tried to turn it on but it didnt, and sometimes whie trying to turn it on i see my screen blinks black for a second then turn off! its very weird i searched for an answer or similar problem but i diidnt find
( hero 4 ; silver) why does my gopro turn brighf white on my screen even if im trying to take a video or picture? Nofhing bug white on the screen. And when i try to charge it, the battery icon and a plug icon blinks >~< pls help!
hi guys, i need your helps. and of course the issue here is my gopro hero 4 wont turn on. im trying to do the hard reset now. been trying two to three other method but it still wont turn on. hope this one working on my gopro. its so depressing since my vacation date is just a week from now. >< pray for my gopro.:)
My 3+ Black froze on a start screen after changing various settings quickly one after the other. Tried everything from the GoPro site with no luck. The hard reset above worked perfectly . Thanks so much