generac lcd display quotation

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I have a new problem with my generator and I believe it has a failing display but I"m not sure so I"m looking for verification from folks more knowledgeable than I am.

What I"m seeing is a display that looks normal except when you want to go through the menu system. When I push the "ESC" button the desired selection flashes but the pulsing light/dark menu selections are very dim. That is, the words are still easily readable but it"s hard to see the selection pulsing to "dark".

I have done some research (googling) and see the this display at this age has a history of failing so I"m inclined to think mine has gone bad also but the fact that it"s still easily readable when in static state makes me somewhat unsure.

Can someone guide me please. I have thought about disconnecting and reconnecting the display thinking about a poor connection but I have not tried that yet as it"s very cold here now

Just out of curiosity, did you just recently begin to notice this problem of not being able to see the LCD display? More specifically, I’m wondering if you had the problem during the dead of winter when the weather was much colder.

Your cold New York winter temperatures may very well be low enough to sufficiently cool the LCD so that it masks the problem and makes the display appear to behave normally when its cold outside, that is, assuming the problem is actually caused by the heat you"re referring to. The LCD display may fail as the ambient outdoor temperature rises. There may very well be a logical a reason that you’re posting your problem now as opposed to the middle of January when temperatures were in the single digits.

If this is the case, there may be some practical value gained from knowing this information. I think if I had your problem, I would start by placing a frozen gel pack (the kind you place in your freezer and then use in a cooler to keep perishables at cool temperatures) on top of the display and let it remain there for a good long while. Wrap it in a paper towel though to absorb any condensate that will form on the gel pack. Then start the generator, remove the gel pack and see if you can read the display, even if for only a short while. It’s not going to solve your problem, but it may tell you if temperature actually plays a role. A gel pack won"t work as well as a New York winter, but it might provide you with some useful information that you didn’t have before.

If temperature is a factor, then I would think that you’d have to try to determine just exactly why your control board is getting so warm. If heat is causing the problem and you replace the display without resolving the heat issue, you may find yourself back in the same situation you’re in right now----minus the cost of a new display. You might want do a little investigating regarding the board"s heat sinks---assuming that the control board has heat sinks. :D One of the techs on this forum will be able to answer that question for you.

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