brother printer lcd display not working factory

Verify the power cord is connected to the back of the machine and the AC power outlet. If the power cord is connected to a surge protector or power switch, remove the cord from the device and connect it directly to the outlet. This is for testing purposes. Removing the device assists in determining if the issue is related to the device or the Brother machine.

Verify the machine is powered ON. The Brother machine has an ON/OFF button located on control panel of the machine. If machine is OFF, the display will be blank.

If the display is still blank, try to tilt or move up or down the LCD display and also try a different known working electrical outlet at your location.

4. When the screen is blank but power LED light is on, this is a sign the firmware has been corrupted. This can happen if power or network connection is interrupted before the end of the firmware update. The firmware can be recovered provided the printer is connected to a computer via printer USB cable and the computer shows the printer is connected.

2. Verify the Brother machine"s power switch is in the ON position. The machine has an ON/OFF switch located on the right side of the Brother machine.

When the small circle ( o ) on the switch is pressed, the Brother machine will be OFF. When the small dash ( - ) on the switch is pressed, the Brother machine will be ON.

3. Verify the power cord is connected to the back of the Brother machine and directly to the AC power outlet. If the power cord is connected to a surge protector or power switch, unplug the cord from the device and plug it directly into the outlet. Removing the device assists in determining if the issue (blank display) is related to the device or the Brother machine.

6. Verify the outlet is working by plugging a device (a working lamp, radio etc.) directly into the same outlet. If that device does not work, the problem is related to the outlet or circuit. You may also need to check for a tripped circuit breaker. If a wall switch controls the outlet verify that the switch is ON. Another test would be to connect the Brother machine to a completely different outlet.

2. When the machine powers back on, test by touchscreen by pressing different options displayed on the touchscreen or repeating the procedure you were performing when you noticed the issue.

Depending on the severity of the issue, you may not be able to calibrate the LCD. If you cannot perform STEPS 3 through 7 due to the panel not working, please contactour technical support through Live Chat or Ask a Question at the top of the page.

IMPORTANT NOTE: Some of the LED"S on the Touch panel may turn off when you press the HOME key. This is normal. Continue to hold down the key until the display changes to show the Serial #, ROM Version and Pages printed (see image below).

8. Use your selected tool (plastic or wooden only) and carefully press lightly on the white dot next to number 1 (upper left corner). Do not press hard and make sure you only press the dot.

-If the LCD displayed the message "ERROR", the screen will automatically return to display the 5 numbered dots. Go back to "OK" is displayed on the LCD.

- If "ERROR" continues to be displayed after several failed attempts, please contact Brother Customer Service through Live Chat or Ask a Question at the top of the page.

10. Test the touchscreen. You can try pressing different options displayed on the touchscreen or repeating the procedure you were performing when you noticed the issue. If the problem continues, please contact Brother Customer Service through Live Chat or Ask a Question at the top of the page.

How to Fix Brother Printer Touch Screen not Working Error? –Brother Printer is one of the leading tech gaints in the world. The printer is famous for its amazing features and printing quality. However, like other brands, Brother printers also faces technical issues sometimes due to negligence of the user or other reasons. We all know the fact that printers are one of those devices that work on both hardware and software parts. Both of them have their own problem and they are fixed by various methods. Therefore in this blod we are here to provide you the step by step guide on How to Fix Brother Printer Touch Screen not Working Error?

Most of users got panic when they find out that the touch screen of the Brother printer is not working. If you are the one whose Brother printer touch screen suddenly stops working then don’t get frustrated. As we are here to guide you to fix the issue. Read our blog that comprises of the answer of most asked quesstion by the user i.e, How to Fix Brother Printer Touch Screen not Working Error? Our team of experts have sound experience in providing the best possible solutions.

Get in touch with us by dialling our toll-free numbber 800-742-9005 or you can also mail us at support@techsupportexpert.com. We are availabel 24/7 for our valuable customers, therefore connect with us anytime and fix your Brother printer issues by sitting at your place.

Generally the Brother printer touch screen error occurs because of the worng configuartion and it can be fixed by some easy methods. But before following those steps don’t try to do any sort of manually fixing.

Whenever you get stuck in between any Brother printer, this is the first step to fix the problem that you must perform. Press the printer power button and turn it off. After that wait for 60 seconds. Now you need to press the printer power button again. Next try to use the touch screen. If the touch screen is not responding then move on to the next step.

Most of the times due to connectivity issue between the printers power cord and surge board, the touch screen stops working. In order to fix this issue, first of all turn off the printer and then disconnect it from the surge board. Then connect the printers power cord with the main power outlet directly. At last, check whether the Brother printer’s touchscreen issue persists.

The next step is to fix the touchscreen of the printer by reseting it. To perfrom this step, firstly turn on the printer by pressing the power button. After that disconnect the power cord from the back side of the printer. Then wait for few minutes. Now reconnect the power cord at the back side and then turn on the printer. Next see that the touchscreen is working or not.

More often the touchscreen fails to respond because of the outdated or corrupted drivers. You can fix them by updating the printers drivers. Follow the steps to update the printer driver:

The last step that you can perfrom to fix the Brother printer touch screen is firmware update. It is one of the significant part of the printer’s software and if it is not updated properly then you can face lot of troubles.

Therefore fix the issue by updating the printer to its latest firmware version that you will get from the official website of the printer manufacturer. At last verify the touch screen issue.

If the touchscreen issue still persists in the Brother printer then connect with Tech Support Expert. We have a team of skilled and qualified professionals who make sure that you get the right solution of your printer issues. You can reach to us anytime through toll-free number or Live chat. Call us anytime at our toll-free number800-742-9005.

Brother produces a wide variety of printers. Read this introduction carefully to determine which steps are right for your printer. This guide offers four different categories of Brother printers: button-only, multi-button one and two, and digital control panels.

Categories two and three have similar multi-button displays. However, some of the older models require extra steps. If you know what model you have, you can go straight to the appropriate category. If not, try both to see which steps works best for your device. Try categories two or three if your display looks something like this:

The fourth category is for models with touch-screen or digital displays. Use the steps in the fourth category if your display looks something like this:

Before continuing, unplug any wire cables that connect your printer to the network. The factory reset will not complete if your device is connected to the network. Not all Brother printers will have wire connections to the network.

Have you ever wondered how to reset Brother printer? Factory resetting will resolve certain printer errors or malfunctions. Here’s what you need to know to reset your Brother printer.

To do the Brother printer factory reset, you’ll need to unplug the printer. Then enter a sequence of buttons to factory reset your printer. It’s important to know the 4 types of Brother printers to make sure that you’re doing the right reset sequence on your printer.

The button-only printers are the most common type of Brother printers used today. It features a Go button, an on and off button, and several warning LED lights below it indicating a lack of ink, paper jams, etc.

The digital control printers are the most advanced Brother printers available today. It features a touchscreen display screen and a few buttons on the right side of the printer.

Brother printers are reliable and trustworthy, but that doesn’t mean they never experience any type of problem. The sad truth is that all brands of printers can have glitches and issues every so often. These glitches can interfere with the printer’s ability to perform printing jobs. The good news is that, in most cases, these small glitches or issues can be corrected with a simple reset.

To reset the Brother HL printer, press the Menu button on the device and then use the up and down arrows to select Initial Setup. Click on Reset and then confirm the action by pressing OK. The LCD display will show Reboot OK?. Click to confirm the reboot. The printer will reset and then restart.

If the reset doesn’t work, complete the process once more. You may need to unplug the cords running from the printer to your computer (if you have a wired printer). Once the cords have been unplugged, start the reset process by pressing the Menu button on the printer and then selecting Initial Setup on the LED screen. On the Initial Setup screen, find the Reset option and click on OK to confirm the action. The printer will reset, turn off, and then turn back on again.

It is recommended to confirm with your printer’s owners’ manual on how to reset your specific model or Brother HL printer. The owners’ manual has a slew of useful information that can help fix issues that you may experience with the machine. This includes how to properly reset the device, as well as how to contact the manufacturer for technical help. Make sure to keep this manual in a safe location.

When your Brother HL printer won’t turn on, it directly affects your ability to complete the printing jobs you need done. After all, the device has to be on in order for it to print. Before you chalk the device up as a loss, try the following troubleshooting steps to get the printer working once again.

If the Brother HL printer is not turning on, first remove the power supply from the device for 30 to 60 seconds. Press the ON/OFF button and hold down while you insert the power supply cord back onto the printer. Make sure you keep the ON/OFF button held down for 15 seconds.

Once the 15 seconds have passed, release the button and try to turn on the device. If the printer still won’t turn on, try up to 3 times. Another option is to remove the printer’s power cord for 30 to 60 seconds, and then remove the paper tray. Plug the power cord back in and turn the printer on. Once the device has turned on, reinstall the paper tray.

If the printer still refuses to turn on, reach out to Brother’s customer service for further assistance. The machine may be experiencing a mechanical failure or other problem that you won’t be able to fix without the help of a repair technician.

While a Brother HL printer isn’t connecting, the issue is usually caused by the printer being unable to connect to your computer due to an issue with your internet network. While this is a frustrating problem, there are a few different troubleshooting steps you can try to fix the problem.

When your Brother HL printer won’t connect, you should first check to see if other devices on your network are connected to the internet. If they are not, try resetting your router by unplugging it and waiting 15 seconds before plugging the router back in.

Wait for the router to boot back up and check to see if the printer will connect to the computer. If the printer is still not connecting to the router, and you are also having issues connecting your other devices to the internet, the issue may be with your service provider. Consider contacting them to confirm whether or not there is an outage in your area.

If the printer is not connecting to your computer and the issue is not with your internet service provider, try unplugging the Brother HL printer from its power source and waiting 60 seconds. After the allotted time, plug the printer back in and turn the device on. It may take a few minutes for the printer to fully come back online. Confirm that the printer is now connected to the computer, and print a test page.

The entire purpose of a printer is to print. So when your Brother HL printer refuses to print, it pretty much turns itself from a useful tool to a large paper weight. While you may be tempted to trash the printer, try the following instructions to get your printer to start printing once again.

When the Brother HL printer isn’t printing, the first thing to check is to make sure it is selected as the default printer. This can be done in the Control Panel on your computer. In the Control Panel, select Devices and Printers and make sure the Brother HL printer is selected as the default printer.

If it isn’t, simply right-mouse click on the printer’s icon and select “Set As Default Printer.” This will change the Brother HL as the default device. This means that anytime you print something, the Brother HL printer will be the machine that gets sent the printing job. If you don’t have more than one printer, this is the ideal solution. For homes or offices with multiple printers, however, you may not want to set the Brother printer as the default device. Consider this when deciding which machine will be the default printer for that computer.

Brother printers of all models can experience issues after a while. The good news is that, in many cases, the issues the device is having isn’t anything too serious. If your Brother HL printer is experiencing problems, the first thing you should try to do is reset the machine.

To reset the Brother HL printer, unplug the power cable, as well as any and all interface cables connected to the device. Press the Settings button on the printer, followed by the All Settings button. Use the up and down arrows to select Initial Setup and then click on Reset.

After selecting Reset, you will need to click on either Factory Reset or All Settings. The exact one you click on will depend on your model of Brother HL printer. Once you have selected Factory Reset or All Settings, click on Yes to confirm the action. You will then need to restart the printer in order for the reset process to occur.

A hard reset of a Brother HL printer returns the device back to factory settings. This means that any customized settings you have programmed into the machine will be lost when the device is reset. Unfortunately, there may come a time when you are required to reset the printer back to its factory settings. While this can be annoying, it is not a difficult job.

To hard reset a Brother HL printer to factory settings, you must first unplug all the device’s cables. Once unplugged, select Initial Setup on the device’s LED screen and click on OK. You will then need to select Reset > Factory Reset > Reset. Confirm the factory reset by pressing OK.

Keep in mind that restoring the Brother HL back to factory settings is not something that should be done without first trying other troubleshooting options first. For example, a simple reset can sometimes clear small problems that the device may be experiencing. This type of reset won’t restore the device back to factory settings, nor will it erase the settings you have programmed into the printer.

A printer drum is an important part of printers that will need to be replaced periodically. If not replaced, the printer can begin leaving smudges, streaks,and blank spots on your printing jobs. After you have replaced the drum on your Brother HL printer, you will also need to reset the drum counter. Resetting the counter will not only reset the actual counter of the drum, but it will also clear the message stating “Drum Stop” or “Replace Drum” on the device’s LED screen.

To reset the drum counter on your Brother HL printer, use the up and down arrows on the printer’s screen to select Machine Info > Reset Parts Life > Drum Unit. Then click on OK to confirm. The Brother HL printer will need to be restarted to complete the reset process.

The LED screen should show the word “Accepted” to confirm the reset. When the printer has been reset, the LED screen will confirm it is ready by displaying the word “Ready.” Restart the printer and then try printing a test job. If you have any issues during the process, you will need to restart the drum counter reset from the very beginning.

In many cases, the “Replace Drum” message will appear on the printer’s LED screen when it has printed approximately 15,000 pages. For the best results, the drums of the printer should be replaced together at the same time. This helps to maintain the quality of the printing jobs. If your unsure of how to replace the drum, or feel uncomfortable trying to replace the part, reach out to Brother customer service. They can locate a service repair technician near you that has the knowledge and expertise of replacing drums on a Brother HL printer.

Sometimes, after you have replaced the toner cartridge on your Brother HL printer, the LED screen will still show the message that the toner needs replaced. This message usually won’t affect the printer’s ability to perform, but it can be annoying and prevents the printer from properly keeping track of how much ink is left. Thankfully, resetting the toner cartridge is something that can be accomplished in a few moments.

To reset the Brother printer HL after replacing the toner, open the device’s top cover and leave it propped open a bit. Click on the Back and Cancel buttons simultaneously. Immediately press the Back button one more time.

Keep in mind that you shouldn’t reset the toner unless you have replaced it with a new cartridge. Resetting the toner without first replacing it will prevent the printer from accurately keeping track of how many pages you have printed on that cartridge.

When the new toner cartridge is installed, the Brother HL printer typically automatically resets the message and the counter. Unfortunately, glitches can occur which cause the printer to not reset the “toner is empty” or “toner is loner” message the printer displays. Thankfully, there is a way for you to manually reset the Brother printer.

To reset toner on Brother printer HL, you will first need to turn the printer off and open its front cover. Press and hold the Go button while also turning the printer on. Let go of the Go button when the drum, toner, and error LED light turn on but the Ready LED light turns off.

Once this occurs, press the Go button twice. This will cause the drum, toner, and error LED light to turn on. At this time, press the Go button six times. This action will cause the error LED light to flash. Close the printer’s front cover and restart the device. The message should be cleared and the toner reset.

Have a previously functioning Brother HL-L2360DW printer that after plugging into outlet and pressing on button only wifi button is immediately lit, there is no mechanical cycling noise, no characters in LCD display—wifi light does not go off when button pressed, does not power off when power button pressed, none of the other buttons do anything. When unit unplugged then plugged in again, wifi light remains off until power button is depressed. I tried holding power button down then plugging unit in with power button still depressed without any change. I took the unit apart following service manual directions (found on internet), pulled keybutton circuit board, cleaned it as well as the rubber keypad, checked the ribbon cables and reseated them, reassembled without any change.

Actually am able to get unit into USERS mode but unable to reset from there. Only way to clear users mode from lcd is to unplug unit. Any one else experience this?

Resetting a Brother Printer helps a user in many ways. It resolves many minute errors or glitches in the printer that you see while using it. So, if you wonder about resetting your printer as you see some issue, you can do that by doing a few simple steps. Moreover, to help you with Brother Printer reset process, here is a list of steps that you should follow.

This is how you will be able to reset your Brother Printer without much of a stretch. And also, you will no longer wonder how to reset Brother Printer. In case you need assistance, you can contact the technician repair person which is available on a single phone call.

It takes only some simple steps to perform for a complete factory reset of your Brother Printer. And if you are not aware of the procedure to reset the printer to factory settings, you must go through the instructions given below.

In case you find it difficult to perform a factory reset and still wonder how to reset Brother Printer to factory settings, you should contact the technician live person. The technical experts present over there will help on a single phone call.

There are times when you may see a problem with your printer cartridge while printing. It shows errors while reading the documents or connectivity issues. You can try to fix it by doing a hard reset Brother Printer. It has been observed that the hard reset sometimes resolves such issues and you can get quality prints.

With this, you can perform a hard reset on your Brother Printer. In case you still thinking about how to hard reset a Brother Printer, you should contact the printer repair service team. The printer repair team member will help you to perform the reset process.

If you want to reset your Brother Printer to default settings, you can do that without much of a stretch. All you need to do is pressing a few buttons on your printer and your printer will be set to default settings. So, go through the instructions mentioned below to complete reset Brother Printer to default settings.

With these steps, you will be able to reset your printer to default settings without seeing any hassle. And also, you will no longer think about how to factory reset Brother Printer. On the off chance, you have some queries about resetting a Brother Printer and need some information; you can visit the printer support page to get in touch with a technical expert. The support team is accessible 24 hours a day throughout the year. So, make a phone call and reset your printer under the supervision of a tech expert.

The LCD screen is vital for operating the printer. Should you encounter any kind of trouble, such as a dead screen, corrupted text, or other issues, please refer to the guide below.

First of all, unscrew the LCD screen from the printer frame, remove both M3x10 screw holding it the LCD board in the plastic casing, and remove it from the casing. See if the problem still appears when the LCD is not pressed by the casing.

Firmware updates are necessary to keep your printer up to date. However, the installation of incorrect firmware can lead to letter corruption on the LCD screen. There"s an easy fix, though:

There is a small chance the printer"s LCD screen can glitch out by electrostatic discharge when inserting the SD card. Try to turn the printer off and on again.

This problem usually appears only on user-assembled printers. If your printer"s LCD screen remains blank or displays corrupted symbols after you turn on the printer, there is a chance it is caused by incorrect wiring. Follow these steps to fix the issue.

Double-check that all cables are properly seated and they are not visibly damaged. Depending on the model of your printer, please refer to the following guides for information on how to make sure the cables are properly connected: Einsy RAMBo electronics wiring (MK3/MK3S/MK3S+) and Mini RAMBo electronics wiring (MK2S, MK2.5, MK2.5S).

If you suspect that the LCD ribbon cables connectors are not firmly seated in the slots, disconnect the LCD ribbon cables and check the slots for any bent pins. If there are bent pins, you can use tweezers to fix them. However, be very careful not to break the pin(s) completely.

If none of the above resolved the problem, turn the printer off again and try to unplug both of the cables, lay them down on a flat surface and gently stretch them. Then plug them back in and turn on the printer.

Your printer is awesome...except when it loses its mind and forgets who and what it is. Can’t find network connection… Internet unavailable… Paper feed error…. Can’t do anything right…

Resetting your printer to its factory default settings is usually a last resort when it comes to troubleshooting, but it’s often the answer to your problems.

Sometimes it’s as easy as clicking a button or a drop-down menu giving you the option to Restore Network Settings. Other printer models make you work a bit harder.

To restore your HP printer to factory-default settings, follow these steps.Turn the printer off. Disconnect the power cable from the printer for 30 seconds and then reconnect.

There are a few different ways to reset the password on your HP printer. It’s a good idea to periodically change the password on your printer, especially if it is used by groups of people, like in an office or classroom setting.

✔HP Printer Password Reset: Method 1With your printer on, press and hold the Wi-Fi button and the cancel button simultaneously. This will put your HP printer into setup mode.

You may want to reset your Canon to its factory default settings. This is a good idea if your printer is acting buggy — set everything back to factory settings.

Resetting a Canon to factory default settings is a sound solution to the dreaded B200 error message that plagues some Canon owners. This method works to reset Canon Pixma MX922 printer as well as other Canon printer models.

You may need to reset a Brother printer password. This password allows access to the Brother network card, BRAdmn, Remote Setup and Web Based Management.

Your default Brother password will be located on either the back or bottom of your printer preceded by the letters “Pwd.” If you cannot find a password on the printer itself, the default Brother password is, “Initpass.”

On a Mac , open “System Preferences” and select “Network.” Depending on your printer’s connection, choose either “WiFi” or “Ethernet.” You IP address will be shown beneath your connection status.

Type a new password into the “Enter New Password” field. (Store and remember your password. Brother is unable to recover forgotten passwords so you’ll need to reset the printer to factory default settings if your password is lost.)

If you replace the drum unit on a Brother printer, you have to reset the page counter back to zero by resetting the printer drum.To reset the drum unit on a Brother printer:

To reset the printer"s non-volatile RAM (NVRAM): The procedure described below activates a "soft" NVRAM reset, which means that vital printer information will not be deleted.

Firmware updates are necessary to keep your printer software running smoothly. But occasionally you’ll download a firmware update that messes with your printer operation (especially if you’re using third-party ink or toner cartridges).

Fear not — it is possible to reset your firmware to a previous version. It’s called a firmware downgrade.Connect your printer to your computer with a USB cable.

The next step is opening the firmware update screen. The method depends on your printer model, but if you experiment a bit you’ll get the right combination. They usually begin with a long press of the stop button, followed by a three-button press. For example. On Epson XP-300 and XP-630 printers, you long press the stop button followed by pressing the Home, Power, and Left Arrow buttons together. Epson XP-440 and XP-640 models printers use a long press on the stop button followed by pressing the Left Arrow, Right Arrow, and Power buttons simultaneously. However, Epson XP-800 series printers require a long press of the power button and the top right corner of the touch screen together in order to bring up the firmware update screen.

Once you’ve reached the firmware update screen, you will need to download the previous version of the firmware from the printer manufacturer’s website. Follow the instructions on your computer to complete the installation of the selected firmware.

The print spooler window can get pretty crowded if you’re sharing a printer in a busy office or classroom. If one print job jams the printer, everyone has to wait.

Mac computers are usually pretty well behaved but occasionally you will get a printer problem that proves stubborn. If this is the case, you will need to reset the Mac printing system.

Hopefully you found the best method for restoring your printer’s factory default settings from our article and video bank. Did resetting your printer to the factory default settings solve your problems?

Rob Errera is an award-winning journalist embedded in the world of printers and printing supplies. Rob has nearly two decades of experience writing about cutting edge technology, business trends, and the ever-evolving industry of printing.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.

Locate the chip. It’s a tiny green circuit board about the quarter of the size of a postage stamp. They are often located on the front or bottom of your printer cartridge.

Press the tiny reset button located beside the chip and hold for 10 seconds. Depending on the brand and model of the cartridge, you may not need to hold the button for 10 seconds, but it won’t harm the cartridge so do it anyway just to be safe.

Clearing the memory can give you a more accurate idea of your printer’s ink levels, the number of pages still available to print, and other valuable printing information.

Don’t make the same mistake with your printer’s ink levels. (If you stain your hands or clothes while refilling, turn that frown upside down! Here’s how to clean up!)

Some of the battery-powered models may not have enough voltage to fully reset your cartridge, whereas you’ll never have to worry about a power supply if you have a USB-powered resetter.

Shake your cartridge. The first thing you should try with an HP LaserJet cartridge that’s supposedly empty. This old-school trick will free up the toner particles that are stuck to the inside walls and nooks. After you mount it back to your printer, it may register it as full. You may need to deactivate the ink-saving mode for the printer to detect toner levels properly.

Install an HP chip to a replacement cartridge. This requires some fine motor skills and good tools. You’ll also possibly need to turn off toner level monitoring on the printer.

Get an aftermarket chip for a refilled cartridge. The majority of modern HP toner cartridges are equipped with a small chip that communicates toner levels to the printer.

Canon printers have thermal printheads. The ink actually cools the print heads down, and if you run empty cartridges the print heads can overheat and get damaged.

So, if you replace and remove the four Canon cartridges, and, on the fifth attempt, install a newly refilled cartridge, the printer should accept the cartridge, and ink levels should read as full.

Another warning will pop up on the printer’s screen detailing that you are using refilled or third-party cartridges and may void the printer’s warranty.