defective lcd panel in stock

In the end, Sony agreed to pay half of the $1,400 repair to replace the panel. The service tech, a Sony gold standard place, says the set is defective.

We repair LCD panels up to and including 80 inches in size. Almost all defects can be repaired provided the parts are available and the glass itself is not damaged. Typical applications for this repair are point of sale and signature capture panels; LCD panels for laptops and handheld devices; and marine, automotive, and gaming panels.

HVT repairs or remanufactures defective LCD panels to each customer"s exact specification and design requirement. The defective panels submitted to HVT are serviced, and then returned to the customer for replacement inventory. The repaired panels cost less than new panels, so an ample supply of repaired panels is the most cost-effective method of maintaining service parts supply.

Prior to accepting an LCD panel for repair, HVT engineers analyze the panel to determine the repair feasibility. After passing our engineering analysis, we build custom tooling that ensures cost-effective and precision repair, and establish parts supply. Then we are ready to begin servicing the particular LCD panel.

"In the past, when our company policy was to throw away LCDs, our costs relating to lead time, shipping costs, and required stock levels were a major concern for the entire company. Now, with the HVT solution of servicing the LCD, our turnaround time, cost of repair vs. replacement, and inventory have been cut by an amount that cannot be measured in terms of customer satisfaction.

"We had expected to purchase large quantities of [LCD product] with a lead-time of 80 days. HVT offered repair on an as-needed basis; their turn time is averaging 5-7 working days and we have saved money."

"We have an 80% recovery rate on LCDs. This saves real dollars. It also helps extend the service of product after end-of-life and reduces the cost of last-time buys. For us, the deciding factor was the lead-time for service, cost of service, and professionalism of the entire HVT staff."

Some TV displays, such as LCD screens, use a backlight to illuminate the picture. If the backlight burns out or stops working, it will result in a blank TV screen.