ge profile refrigerator lcd screen not working price

I didn"t have a problem with the temp display not working but have a clicking noise coming from the main controller board. Temperature fluctuates and won"t stay stable all the time, both fridge and freezer get warmer than should be. I read on other forums that replacing this board should fix the problem and that quite a few of the GE Profile fridge/freezers had a recall on that board.

Called GE, rep said that there was no recalls listed but he could give me a discount on a new fridge, told him no, that ours was only 5-6 years old(out of warranty), so he offered a discount on the part, said he could ship it to me for $84. I just replaced the board but so far it is still clicking, not sure if it is just catching up after being unplugged or if I still have the same problem? I"ve read about the recall on this and other forums, but no one has posted if there is a # associated with the recall or if it is just luck of getting the right rep at GE? Gonna give it some time and see if it is working correctly?

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If bright there may be a problem with Relay RY8 on the control board, (if dim it is relay RY 9) being permanently operated or its’ contacts may have fused together.

If you have tried to reset the breaker and holding “light and lock” and you still have no water or display check the bottom left front of refrigerator. Remove the access grill located front bottom. You might have to have the doors open to be able to pull it out. You should see a water line and wires coming out of the bottom of the left door at the hinge.

The wires come out the bottom of doo to a connector under the fridge. Make sure no wires are broken and I the connection is tight and secure. That’s usully where I’ve found the problem. If wires are damaged you can splice together. There isn’t much extra wire, you can add more wire. You don’t need to use the connector. Make sure your connecting the correct wires together. Secure your repairs. Your done and plug the unit in. Everything should be working properly.

There"s a long list of things to consider when you"re picking out a fridge for your kitchen. Cooling performance, capacity, style -- all of it should factor in before you plunk down thousands of dollars for what will be one of the most visible and oft-used appliances in your home.

The GE Profile Series refrigerator is an attractive appliance with an exceptional array of features, including the smartest water dispenser we"ve ever seen.

Performance was hit and miss, with steep defrost cycles and an ineffective temperature-controlled drawer. Capacity also felt surprisingly cramped, with shelves that were difficult to rearrange.

So, when I tell you that you should consider GE"s $3,100 Profile Series French door fridge because it has a really great water dispenser, I don"t say it lightly. Capable of dispensing the exact amount of water you need, or of simply filling up your glass, pitcher or pot automatically, it"s easily one of the smartest and coolest fridge features I"ve ever tested, and it"s just one of several tricks up the Profile Series" sleeve.

Bells and whistles aside, the Profile Series fridge isn"t perfect. Its cooling performance is solid-yet-unspectacular, and the seemingly sizable 18.5 cubic foot capacity in the fridge compartment feels more cramped than it actually is. While I wish it were stronger on those two fronts, they aren"t serious weaknesses, and they definitely don"t undercut the overall appeal. If you want a high-end appliance that"s packed with features, the Profile Series fridge offers plenty of bang for your buck.

The GE Profile Series fridge is a modern-looking French door model with the expected stainless steel finish and a solid feel to the build. With its LCD touchscreen front and center on the left fridge door, it looks appropriately high-end for its price.

Though I"m generally skeptical towards refrigerators with touchscreens, the one on the front of the Profile Series makes plenty of sense. With a multitude of features packed into that water dispenser, it offers simple, easy-to-use controls without a clutter of additional buttons and dials -- though I appreciated that you still get physical buttons dedicated to basic functions, like switching between crushed and cubed ice, or turning the LED light on and off. If you"re so inclined, you can also upload photos from a flash drive to play as a slideshow when the screen isn"t in use.

Open the Profile Series up, and you"ll find 18.5 cubic feet of storage space inside the fridge compartment. You"ll also find the icemaker packed into the inside of the left door. It isn"t the largest icemaker I"ve seen, but fear not -- should the need for extra ice arise, you"ll find a second icemaker stashed away in the freezer.

Below the pair of adjustable crisper bins sits a third temperature-controlled drawer that runs the width of the fridge. You can choose between three settings: Meat, Beverage and Deli. As you switch from one to another, the drawer"s LED lights will change color. Those colored LEDs will light up each time you open the fridge, reminding you of what you"ve got stored inside.

For your $3,100, what you"re really buying here is this fridge"s impressive slate of features. You get quite a lot of them, from basics like spill-proof shelving and LED lighting to the aforementioned touchscreen, dual icemakers and a temperature-controlled drawer. The true star of the show, however, is the water dispenser. With a couple of nifty tricks up its sleeve, it"s by far the brainiest one on the market, and a killer feature for the Profile Series overall.

The "Auto Fill" feature is even cooler. At the touch of a button, the dispenser can fill up any glass, pitcher or pot until it"s nearly full, then shut off automatically. I tested it again and again with containers of all sizes. It never spilled or stopped short once. Even when I repeated a test with ice already in my glass, the fridge knew just when to stop. It honestly feels a bit like magic, and I"m pretty sure I"d never get tired of it.

One quick side note: you"ll also find the Precise Fill feature in GE"s Cafe Series French door fridge, which also retails for $3,100. However, you won"t find Auto Fill -- GE swaps the feature out for hot water presets for things like tea and soup. Personally, I think I prefer Auto Fill between the two, but those hot water smarts are pretty appealing, too. It"s a shame that it"s an either/or proposition -- all three features in one fridge would be a near-slam dunk.The Profile Series vs. comparable models

GE Profile Series PFE28RSHSSSamsung RF28HFEDTSRFrigidaire Professional FPBS2777RFLG LFX31925STElectrolux EI28BS80KS Total Capacity 27.7 cubic feet28.1 cubic feet27.0 cubic feet30.7 cubic feet27.0 cubic feet

You"ll find more features inside of the fridge, including a "Drop Down Tray" that nestles beneath the butter bin. Pull it down when you need a little bit of extra space in the door. There"s also an adjustable shelf in the body of the fridge with a front half that slides back and out of the way beneath the back half to make room for tall items on the shelf below. That"s a handy feature, but it"s not all that unique. You"ll find some sort of adjustable shelving in most high-end French door models -- though not all of them.

The GE Profile Series fridge isn"t the best performer that"s passed through our climate controlled test chamber, but it was far from the worst. Over the duration of a three-day test with the fridge compartment set to 37 degrees, averages in the body of the fridge stayed right on target, with roughly a 2-degree swing from the coldest average to the warmest. That"s a pretty small amount of wiggle room from one region to the next.

We also test each fridge at 33 degrees, or in the case of the Profile Series, at its minimum setting of 34 degrees. As you"d expect, the average temperatures fell in each region, with the body of the fridge sitting about a degree or so over the target. We did see defrost spikes on that top shelf again -- two of them brought the temperature above 40, but only just barely, and only for about 20 minutes each time.

Sure, the drawer does a nice job of keeping delicate items like meats, cheeses, and fish at an appropriately low temperature -- its core purpose -- but you aren"t getting very much flexibility from setting to setting. That"s disappointing, given that the temperature-controlled drawer is one of the fridge"s key features.

The Profile Series fridge offers 27.7 cubic feet of total storage space, with 18.5 cubic feet allocated to fridge compartment. Those numbers are pretty typical for a French door refrigerator that costs more than $3,000, if not just slightly below par. Still, a smaller fridge can outperform a larger one if it makes better use of its space, with well-designed shelves and easy-to-use storage features.

We started the test over, but this time, allowed ourselves to reconfigure the shelves and rearrange the groceries as much as needed. I"ll stop right here and say that those shelves were some of the most stubborn that I"ve come across, and far more difficult to wedge in and out of place than they should be. At any rate, in this optimized configuration, we were able to make better use of the shelf space in the body of the fridge and pack things in a bit more intelligently.

The result was that all six of the stress test items fit inside on their own, and five of six made it in all at once. It was the pizza box that didn"t make the cut -- at least not for me. Jared Hannah, one of our ever-handy technical editors, took my failure to fit it in as a challenge and spent some time moving things around. Before long, he had the pizza box inside along with the rest of our groceries and stress test items. Clearly, your results may vary depending on your Tetris high score. For the purposes of this test, we"ll call it an even 5.5.

The GE Profile Series French door fridge is only the second refrigerator to get a perfect 10 in our features category (or in any category, for that matter). The first was Samsung"s feature-rich Chef Collection fridge, which costs a hefty $6,000 -- almost twice as much as the $3,100 you"ll have to spend to get a Profile Series fridge into your kitchen.

This isn"t a refrigerator without shortcomings. Sharp defrost cycles and a lack of precision in the temperature-controlled drawer hold the performance back just a bit, and the 18.5 cubic foot capacity isn"t as well optimized as the capacities in other fridges we"ve tested. None of those flaws are deal-breakers though, and they"re easily outweighed by what this fridge gets right. If you want a fully-featured French door model in the $3,000 price range, it belongs at the top of your list.

The refrigerator acts as the hub of the household. It holds snacks, beverages, meal ingredients, and ice cream, drawing heavy traffic throughout the entire day. To streamline kitchen operations at home, the GE Profile refrigerator line stays current with trends while maintaining a balance in form and function. The look, advanced technologies, smart capabilities, and advanced water filtration systems set it apart from other GE refrigerator models.

The biggest difference between GE Profile and Café refrigerators are in the design, finish, and style. The Profile line has a sleeker, more minimalistic look, while the Café choices are modeled more after restaurant-grade appliances. The Profile collection is also a step up from the standard GE refrigerator line that have the standard look, feel, and features.

A new refrigerator needs to have ample space, a flexible and versatile setup, and a clean look to tie into the rest of the kitchen. Read our GE Profile refrigerator reviews to see how these products fit the bill.

With plenty of features and a broad range of mid- to high-end price points, the GE Profile line is best for individual and family households with larger budgets. It is not the most budget-friendly brand, but most models are more affordable than the typical luxury pick. The Profile brand is a considerable resource for shoppers with mid-range budgets looking for a great value.

Reflective of its upper mid-range price point, the GE Profile refrigerator line has premium-tier features, making them optimal performance appliances. The Showcase LED lighting gives the kitchen a high-end feel that also enhances usability. The Turbo Cool setting uses intelligent design to keep internal temperatures at their optimum every time the door is opened.

Special features on upgraded models range from built-in WiFi operation to TwinChill™ evaporators, FrostGuard technology, and a Door in Door with rotating bin designed for easy access to snacks and refrigerated essentials.

A lot of the pros of the GE Profile refrigeration line revolve around the performance and functionality of the appliance. A great interior design leads to more efficient use of space while the exterior design gives the kitchen a more luxurious touch. They are also among the most reliable picks in the refrigeration category.

Counter depth options also allow the fridge to line up most closely with the cabinet line, preventing it from sticking out into the kitchen; however, this is done by losing valuable refrigeration space inside.

The Profile models also come in a wide range of color combinations, including matte options, stainless-steel options, and traditional black and white options.

Within the GE Profile line, there are still several models to choose from. So, how do you pick the right refrigerator? We’ve helped by narrowing the list down to three choices, by category. Here are our top GE Profile refrigerator picks:

Our pick for best overall GE Profile refrigerator is this four-door model. The door-in-door features an adjustable temperature drawer with a bin caddy while the clean lines of the fridge are enhanced by the minimal display over the dispenser, simple pull handles in stainless-steel, and LED wall lighting. This GE Profile French door refrigerator also features built-in WiFi that will alert the connected devices any time the internal temperature drops. Plus, soft-close drawers prevent heavy hands from slamming them shut, and the hands-free autofill dispenser makes refill day much easier.

This GE Profile side by side refrigerator comes with a great, clean look and robust features with a nice and affordable price tag. The exterior carries the stylish, minimalist look that is signature to the Profile line. It is adorned with curved stainless-steel handles and a water and ice dispenser that blends in seamlessly with the overall design. Inside, this refrigerator was engineered to accommodate everyday needs with style and panache. The specially engineered space-saving shelf system easily slides back to create more room. Spills are contained and easily cleaned with spill-proof shelving and raised edges.

A great, extra tall profile gives this GE Profile counter depth refrigerator the look of luxury. The streamlined appearance of a built-in fridge that is designed to fit inside cabinetry gives this counter-depth model an edge over freestanding options. The dispenser is integrated right into the refrigerator door with LED lighting and the control panel easily accessible. This provides easy access to temperature settings and lock capabilities on GE Profile refrigerator water filters.

East Coast Appliance is The Discount King, meaning you can find all your standard appliances, great accessories, and the best brand names in once place. Shop GE Profile refrigerators online today or visit us at one of our locations in today at one of our 10 appliance showrooms in Virginia, including locations in Virginia Beach, Chesapeake, Norfolk, and Richmond.

The first step when you see a PF error is to check the food in your freezer and refrigerator for spoilage. Discard food if it is discolored, shows signs of mold, or has an unpleasant smell.

Check the power cord for signs of wear or damage. If you see any exposed metal wiring, turn off power to the outlet from the circuit breaker and disconnect the power cord from the outlet. Exposed metal wiring is a fire and safety hazard. Discontinue use of the refrigerator until the power cord is replaced.

If no additional errors display, you may have a problem with the electrical outlet, internal wiring, or main control panel. Contact a qualified GE refrigerator repair service for assistance.

Pro Tip: It is not safe to eat food that has thawed and refrozen. If experienced a power fluctuation when you were away from home, it is possible your freezer warmed enough that the food inside is no longer safe. As a safety measure, place a cup of water inside your freezer until it is frozen. Place a coin on top of the ice. If you suspect an extended period of high temperatures inside your freezer, check the cup of ice. If the coin is not on the top the water melted and the food inside your freezer should be discarded.

In 2006, I moved into a new home with brand new GE appliances. Both the refrigerator and Over the Range microwave don"t work any more. Of the two, the microwave"s demise was the scariest. I went to heat a frozen burrito on a plate I always use. Bean burrito, plate, napkin, no metal. I heard some popping coming from the microwave and turned just in time to see flames and sparks emitting from the underside of the microwave.

I immediately turned the microwave off, fearing fire. Now, when you turn on the microwave, it makes a whirring noise, but that"s all. As somebody else said, it"s basically a glorified clock. I didn"t call about a repair because it was more than three years old and knew I probably couldn"t afford the cost of the repair as opposed to replacing the dangerous microwave. I am thankful I was the one who experienced the problem and not my 8 year old or 12 year old. That would have been really traumatic to them. This is a GE Profile Spacemaker XL. I will not be buying a GE product ever again. I am out a $700 microwave and going to have to replace it.Read full review

The crisper drawer broke very early on. Tech broke off the slider and said that is the fix. The blade broke off the ice maker propeller and I had to buy a new unit. The mother board went out and I had to pay because I let the warranty contract run out due to the cost (have spent over $400.00 on contracts). Air damper went out 3 times had to pay all 3 times. Now, water leaking from filter area. I don"t know the cost yet, I could not make appointment today. Last repair was just one week ago when the tech took out the filter to replace the damper.

I am fed up with GE it is not a reliable product and i have almost paid for it again in repairs and contracts. I am at a loss as what to do. I need a fridge but how long do I throw good money into a piece of junk.Read full review

GE Profile refrigerator cannot maintain correct temperature. It"s either too hot , too cold, and now not running at all. We replaced the condenser fan previously. This time, I am told it is the circuit board. No more G.E. appliances for us. Jack ** got the golden parachute and we got junk.

We, too, have a GE side-by-side refrigerator. Two or Three times in the past year have seen clear chunks of plastic in our glasses. My husband chewed ice and luckily did not cut his tongue. Why is it that they at least make the auger a different color if they intend to produce a plastic auger which could possible break off and dispense into a person"s glass? Non-breakable would be safer, but at least a colored piece would warn you.

GE Profile PFS22MISBBB not cooling or freezing. Paid a hundred dollars for a "Recalled" Motherboard to fix the problem. The tech did not stay to see if the repair worked, display resumed, he was satisfied. Fifteen minutes later, the clicking resumed. No service again until Monday (tomorrow). No help from GE. Any help from anyone out there?

This is the 2nd side by side GE refrigerator we have owned. They were both already in the new homes we purchased. We have had this fridge for 3 years now. We are having the same problem with this one as the last on. The freezer freezes and thaws until the ice maker freezes up. It does make the ice but the dispenser freezes and won"t dispense ice. And the ice will melt and freeze constantly. Then we have to take the container out and melt the ice to get it out. And then the whole process starts all over again. We are sick of it. Looks like GE knows they have a problem. Get it right!

I just need an operations question answered. About two years ago, I purchased a GE model GSS23QG/GSS23QS. I did not want the water line/icemaker hooked up. Now the red light for the water remains on. I need to know how to turn the light off.

I took delivery of a GE Profile refrigerator on 8/11/2010. I have had service out 4 times since then and had to have my compressor replaced already. Now GE refuses to come out anymore. I filed a complaint with them online, and here is their response:

“Thank you for contacting us regarding your refrigerator. We know how frustrating it can be when a product fails to operate properly or does not meet your expectations. I have reviewed the information you provided, as well as information detailed in your case, and feel that the situation was treated in a fair and appropriate manner by our Consumer Relations Department.We appreciate your comments and value you as a GE consumer. However, we are not able to offer further concessions in this instance. If you need any further assistance with your appliance, please feel free to contact us at 1-800-386-1215.”

I have escalated all the way up to the head of ABC Warehouse and they are sending me a replacement tomorrow. That said, why does ABC have to eat the cost of a new refrigerator when GE refuses to fix it?Read full review

In April 2006, my wife and I signed papers to buy a home in a 55 and above community in Arizona. On October 12, 2006, we closed on the house with all GE Profile Appliances except for the washer and dryer. Beginning of this year 2010, we started to have problems with the refrigerator not cooling properly. It was causing ice build up from the ice maker down through all the shelves creating a large ice cube. So I called a repair technician to give us and idea of what was wrong with the unit.

After talking to him and explaining the problem with the refrigerator and freezer temperatures rising and falling some times nearly 10 degrees, he said it was the mother board. When he made the repair, I told him of another problem about the build up of frost/ice that is located to the left behind the chiller drawer. He said that he had to order a part and install it which was a small heat pad that was placed over the area where the coolant lines ran because the refrigerator was poorly designed. In questioning these repairs, he said that he had done several of them in our area. After the repair was made, I started talking to our neighbors to find out that several of them had the mother boards replaced.

In our development, we have nearly 1,350 homes and the builder is still installing GE Profile units. Looking back at the issues that we had with the refrigerator, I really wish that we would had never had them (GE Profile Appliances) installed. I have heard through our area that people have had problems with the stoves, micro waves and dishwasher. By looking at several web sites, I have seen that there are a lot of complaints with these appliances. I wish that something could be done rather than just complaining about them.Read full review

My GE refrigerator has been slowly dying for several years. We stopped being able to use the ice maker about three years ago after a visit from a Sears rep who was here to repair the microwave which never worked properly again and we eventually had to replace. I walked in and the repair guy had my freezer open. When I asked why, he responded that he was just checking the model number. What I didn"t realize is that the model number is not in the freezer side, it"s on the refrigerator side. Anyway, I think he sabotaged the freezer because within two weeks, the ice maker was not working properly.

When we called, the service person said that there was a recall on the lining around the doors, but by the time we complained, the recall period was over. Over the last several weeks, ice has been building up in the freezer, to the point that I had to take everything out and defrost it. I"m not sure if GE has a new manufacturer, but our old refrigerator, also GE, but about 13 years old, is in great working condition. This new one is terrible and we could not get good service from GE or from Sears.

I would not recommend buying a GE product and I would definitely recommend against warrantying any appliance with Sears. They never send the same tech, so that you always start from scratch with a new person and the issue never gets resolved. It"s a game so that they never have to pay out.Read full review

I purchased a GE Profile side-by-side refrigerator in August 2007 and have had numerous problems with it. The main problem is the computer component and fan located inside the refrigerator side. Ice continually forms around it and the fan begins to hit the ice and make a very loud (sometimes sounds like a small aircraft) noise. I have had a serviceman come out 7-8 times for this problem. The problem still exists, ice is beginning to form again and it is just a matter of time before the fan will hit the ice chunk forming.

I have had a serviceman come out and repair/replace the ice maker 2 times. And I had a problem with the fridge/freezer not maintaining proper temperature. I have had the water dispenser drip tray replaced 3 times because it begins to mold and if I try to clean it, the finish begins to come off. A white plastic cover just recently broke off in the freezer cheap plastic! I can"t wait to replace this piece of junk. I just hope I can at least get 10 years out of it 7 more years.Read full review

I bought a GE Profile Counter Depth refrigerator (Model: PFCS1NJX) about 18 months ago. In June 2010, the cooling became erratic. I called the service department after checking online and a service man came. I spent $178 for his three minutes of service. He said that the problem was probably with the thermostat. Also, the fridge"s bad design is unavoidable to not block if the shelf is full. The new design has a large gauge allowing air flow around the thermostat. After having five GE kitchens, never again.

I purchased a new condominium in November 2007. It came with GE Profile series appliances. I had one previous GE appliance that was junk so I tried to get the builder to remove the appliances and let us put in our own and they would not. Sure enough, within a year of owning the unit, the refrigerator stopped cooling, both the fridge and freezer. We called service and they were prompt, came out and replaced a circuit board in the unit. The technician told us that he replaces about a dozen or more of these boards every week in GE Refrigerators.

This is a vacation home for us and we are not there all the time. The fridge had stopped working about a week or two before we came for vacation and there was mold and melted food all over the freezer. Luckily we do not keep much food in the fridge or freezer when we are not there since this incident, we keep no food in the fridge when we leave. There was no apology from customer service or the repairman or any offers to compensate for the food lost or cleanup. They did replace the part for free. The big deal is that it was a bad part and they should. Now, a year later, my mother-in-law is staying in the unit and she calls to tell me the same thing is happening again.

I called GE customer service on a Sunday and was told they don"t make service calls on Sunday as the technicians don"t work on Sundays. I mentioned to her that my GE fridge has the same attitude as it doesn"t work on Sundays either. They scheduled an appointment to service it on Monday and now my mother-in-law has to hope the food stays good until Monday. Why would you not schedule service work on Saturdays and Sundays when most people are home? Why make people sit around during the week waiting for a repairman and taking time off from work to wait for someone?

I wish we could afford to throw this fridge away and replace it. If there was room in the dumpster, I would toss the garbage disposal and dishwasher in with it also. They are both horribly designed, noisy and very awkward to load. It almost seems like GE designers took great time and effort to design a dishwasher rack that will not hold dishes well as everything that gets loaded tends to fall over or not load without a few moves and adjustments to get it to stay and not tip over. Man, this company makes crap. It is a shame that they are even in business as there are so many better products on the market.Read full review

It appears from my research on the Consumer Affairs website that GE Profile refrigerators have a common problem. We purchased ours in 5/07 and the freezer and refrigerator temps have been unstable. The motherboard seems to be a common part to replace. However, on ours they replaced the 23 thermostat. They were going to charge us $351 but reduced it to $124. Is there a class action suit on this product or recall?

In July of 2007, my husband and I purchased a counter-depth GE Profile fridge at Pacific Sales in Torrance, CA. The fridge is side-by-side with a door water/ice dispenser. In the summer of 2009, the fridge stopped being cool. We called a repairman who told us the fridge was made in Mexico, and that all the fridges made in Mexico tend to have this problem. The repairman said that the only thing we could do is replace the motherboard, at a cost of $600-700. But doing so would provide only a 50/50 chance of fixing the problem.

We decided to think about it, and the fridge cooled down and was okay for a few weeks, and then warmed up. It"s been cycling like this since the summer of 2009. I just couldn"t get up the nerve to spend $600-700 to replace the motherboard when the repairman couldn"t promise more than a 50% likelihood of this fixing the problem. So, we"ve used our garage fridge for everything that needs to be cool (using the GE Profile for things like fruit and condiments). However, the freezer on the GE Profile is now on the fritz too. When I took the ice cube bucket out yesterday, a ton of water spilled all over my favorite suede boots. So, I"ve had it! A fridge should last more than two years. It seems like fraud to sell a fridge for $2,000 plus and not inform people that its shelf-life is only a couple of years.Read full review

I called at least 3 G.E. reps and not one would admit that there was a recall on motherboards or fan and compressor. I have been without fridge for 3 days now and expect at least 3 more. Finally when I called, they said they would pay for the service call and the board but I had to pay for the hours worked to repair, even if that meant coming back. I have lost some food and lots of sleep.

The first week we were in the new home, our oven broke. The igniter was burnt out and had to be replaced. While the GE technician was here, we also mentioned that the bottom "stop-latch" on the right side fridge door was not stopping the door when we opened it. The door would just bang into the granite countertop. Then we mentioned that one of the wheels had come off of the bottom dishwasher rack. He suggested we purchase a GE warranty (which we did to the tune of $1,300) that would cover "all" issues that were not cosmetic.

I called yesterday to have someone come out to repair the dishwasher drawer and the refrigerator door and was told that the warranty would not cover these two issues as they were not defects. Since then I pulled out the dishwasher drawer to see if the wheel could be put back on and found that the heating element in the D/W had burned the wheel off. The rear wheel is now in danger of coming off. We can see where the rack has been melted in the location right over the heating element.

I contacted a friend from our hometown, who is a GE repairman and he told me that the company who handles GE"s warranty contracts sold all the contracts to another company and that company does not know what is covered and will do everything they can not to have to make good on their warranties. I"m so disappointed and disgusted with the whole GE line of products. I"m glad I bought Samsung front load washer and dryer—no problems with them! $1,300 for warranty—what a rip off!

P.S.: We, too, had the conversation about dishes not getting cleaned. I use the proper jet-dry detergent and run the water in the sink to get the water hot enough before we run the dishwasher. Seems to be cleaning fine now.Read full review

We purchased a GE profile 25.5 Stainless side by side on 3/31/07 from Home Depot for $2,872.94. Recently, the temperature in the freezer would not remain constant and the ice melted all over the freezer. This morning, the circuit board was replaced for $292.44. I was a loyal GE customer but that will be my last GE appliance. Obviously, you don"t get what you pay for these days and I am very disappointed. Also, the tray beneath the water dispenser is cheap plastic that always looks dirty.

My husband and I purchased a GE refrigerator in August 2004. Approximately one year later (after the warranty had expired, of course), the fridge and freezer section would not stay cold and the freezer door was so hot you could not keep your hand on it. A technician made a service call and determined that the circuit board needed to be replaced. This cost us $243.15. My husband called GE to complain and got the runaround from seven different people with no satisfaction. In August 2010, the exact same problem occurred. This time, it was not only the circuit board which needed to be replaced but also the condenser fan motor. The bill was $482.33.

To date, we have spent $725.48 on a refrigerator which cost twice that. We will never again purchase a GE appliance. It is obvious that GE does not stand behind their products and in fact, is in the business of "planned obsolescence". Word of mouth is the best advertisement and you can rest assured we will never say a good word about GE.Read full review

My wife and I purchased a new home in 2004 and with it, the GE 20, 22, 25 side by side refrigerator installed by the builder. Since then, we have had to replace the motherboard twice after it failed to keep food cool. Each time the repair was above $400. This week, on 9/6/2010, the cold is once again dying away. We have been forced to purchase another refrigerator (not a GE!) because this mother board problem seems to reappear in three-year cycles. We"re hoping our food won"t go bad during the two days we"re waiting for delivery.

We"re on fixed income. We can"t understand why GE refrigerators used to last decades without problem. Now their so cheaply made, they can"t last two years.Read full review

I have 27 service calls on my GE Profile Artica Refrigerator since 2002. I could spend days writing about everything that has happened to me, i.e. lost wages, taking off from work to meet with repairmen, lost food, food illness due to temperature problems in the fridge, all as a result of GE"s negligence. I am furious that Obama rewarded GE $100 million dollars of our taxpayer’s money. So much for Main Street, huh? I have had 6 service calls on my GE Profile Double Ovens and flat top cook top. Two of which involved burning wires and a serious fire hazard to my home. I bought all of these appliances new. The chances of me buying anything made by GE ever again in this life, or the next, is about as slim as Sadaam Hussein being resurrected from the dead.

I submitted a complaint in 2009 regarding the GE ice dispenser defect, which resulted in plastic shavings being deposited into our ice. GE sent out a tech who replaced the little cup at the back of the ice receptacle. Well, it has been exactly one year later, and the plastic has once again failed, and no ice is being dispensed. When will this end? I am getting angry!

I have GE refrigerator, side by side the freezer side was warm. I called for a technician to come out on the 25 Aug 2010. He said nothing was wrong. But if it happen again, call and someone would come that same day. Not true. It happened this morning. My refrigerator is not cool at all and I was told the earliest would be Mon. 30 Aug 2010. My grandson is three weeks old and my daughter freeze the breast milk. I"m not happy with this refrigerator at all. Please help in any way you can.

Fridge is just past the 5 yrs and we have repair men out to fix the ice dispenser twice and now believe the mother board is gone. We"ve been without a fridge for 4 weeks, repair men can not seem to get it fixed. Cooling system is acting up. Is there a recall? Is there any compensation? Who do I contact from GE?

On February 9, 2010, I had a major disaster in my home caused by the GE refrigerator Model GSS25LG. The water filter exploded causing extensive damage to my home on the main floor, furniture and the basement. The extent of the damage was over $12,000 including labor. It took approximately 4 months to get things back in order and still this refrigerator is a threat to my home. The temperature control does not work properly and the water line is not working (I keep it turned off) plus it makes a very strange noise. I understand this particular model has been found to be faulty. I"m constantly checking it and get very nervous when I hear a sound from it. This is very stressful.

The damaged water filter was sent to GE by Allstate Insurance Company in February in order to recover the deductible and the amount of the claim. So far nothing has been done. I would like a new refrigerator or a check to cover the purchase of a completely different one. Please help me. I hope we can come to an agreement on the claim so I can move forward with my life. Thanking you in advance.Read full review

GE just doesn"t care about their customers. We purchased 5 new GE appliances for a new home in January 2010. Since then we"ve had a few issues with them, which is not what angers me. Here"s what I"m annoyed about: when you call GE for service, you are put on hold for 15-30 minutes; then you get an agent who asks name, model number, serial number, etc., all the while they have this info on the screen in front of them. And if you speak to a supervisor, they will ask exactly the same questions again. They have this info in front of them as the number you"ve dialed in on takes them to a screen that has all your info.

We"ve had issues that they continue to send someone out to fix with both the refrigerator and range. Range was fixed. Refrigerator has not been fixed after 5 appointments, of which they showed up for 2. Yes they miss appointments. And after you phone in (this takes 15-30 minutes to get an agent), you find out that they took you off the service list as they had "too many calls" that day. It would be nice if they notified their customers!! Have spoken with their customer relations department agents, who all apologize for their poor service, missing appointments, etc., and say that they will check the records and get back to you. Don"t wait for one of these phone calls as they never will call you back. You"ll need to call them and will find out that they still can"t seem to fix the issue.

So we"ve had many service appointments, which they only showed up for two. Lost wages for the time we took off of work and now I"m speaking to the corporate office (a telephone number that no one will give you! 203 373-2211). These folks are just as inept as the others we"ve spoke to. The issues with the fridge are still there (freezes in the refrigerator section, dispenses warm water, water tastes bad, guess their filtering system does not work). Did have someone in customer relations tell me that if they could not fix the issues, they would replace the refrigerator. Corporate office told me that "he wasn"t authorized to tell me that." So we will never purchase another product from GE and hopefully the U.S. government won"t give them anymore stimulus money! Lost wages for 6 days, issues still not fixed.Read full review

Four or five years ago, we purchased a GE Profile Refrigerator and GE profile dishwasher from Corning Building Co, aka CBC. We paid cash in March. Appliances were ordered, or so we thought. In June, I contacted CBC to see when the appliances were coming in. They had no record of me ordering them. After about one and half hours on the phone, I was transferred to owner, Mark S. He was no help and had the attitude, "There are other customers." I took into his store the next day, proof of purchase and the cancelled check. Mark S. stated the person I was working with quit. Not my problem. The ball was dropped.

After I prove my case, another set of appliances were ordered. About July 15th, I called to see the status on my order, oh they were coming in from Mexico and they should be here by end of month. The appliances never arrived until labor day weekend. CBC delivered the appliances and installed them. All is well, right? Nope. The refrigerator was broke, damaged, whatever you want to call it. Did not know it was functioning less than perfect, as it started out getting cold. I went to work fixing food for the busy Labor Day weekend. I had a houseful of family and friends in for the holiday weekend.

When we got up the next morning, we could smell something funny but just thought it was the newness of the new appliances. Opened the door to the refrigerator to find jello melted, milk warm, mac salad and potato salad were not able to be saved. This also included all meat and fish. I called the store and I was told there was nothing they could do. A family member who is a lawyer, called the store and the result, "We can give you a loaner, apartment size. But you need to come and get it, as there is no delivery service today." Mr S. would not help with the loss of food. The person I had hire to get the loaner, he was less than helpful. Of course, another GE Profile was ordered. It came in in October.

Now the problem with this Profile GE, burnt out circuit board, broken water line. Again, I lost food in the freezer and the items I had in the refrigerator such as mayo, milk, eggs, the meat I had gotten ready for dinner that night. Cost for labor and replacement of parts is the cost of a new smaller refrigerator. I will never buy a GE product again. Of course I would never buy from or recommend CBC Building Co in Corning, NY. The other problem, maybe if these items were built in America, we would not have a high $2,000 price tag on a piece of junk made of cheap imported materials.Read full review

I have a 2 year old GE Side By Side Model GSHS5PGX/GSHF5PGXAESS. Just after one year, the ice maker made a bunch of ice, which is more than usual, but it never worked after that. I did all I could to fix it myself and ran the diagnostic test from website. Nothing worked. A year and many bags of ice later , I"m giving in to have a service tech come out. I"m sure he/she will say, "You need a new ice maker and you have to pay for labor and cost of parts."

I have a 20-year old fridge (Kenmore $380.00) that"s still running strong and never paid another dime on it! Once again, we have American companies to blame for greed and building stuff in another country and not here! I spent time away from work and service calls that cost almost $100. Don"t know how much it will cost me in labor or parts. It is only a 2-year old fridge and paid over $1500 for it but I thought it would be trouble free for a lifetime. Instead, my $300 Kenmore that"s 20 years old is still going strong.Read full review

I have had our refrigerator repaired 4 times in 10 years. We paid $1800 for the fridge plus had custom cabinet panels put on it which cost another $1500. We have spent $1560 for repairs. The last repair was a little over a month ago and I ended up purchasing a warranty on it. Now its acting up again. The digital temperature gauge in the fridge is not working. Our dishwasher went out last year, again a GE appliance. Our microwave went out 6 years ago, again a GE appliance. My dryer went out last year and I ended up buying an new one. The old one was GE. I bought a Maytag at Sears. Oh, also the washer is now going, a GE appliance. I will never purchase another GE appliance in my life again!

After only four years, my GE Profile refrigerator quit today. It had been having trouble getting started for about 2 years, every few months taking longer and longer for the compressor to kick on and making all kinds of noises until it got started. Today, it made the usually noises but never kicked on. In this day and age, I believe after spending over $2000 for a refrigerator, it should at least give you 10 years of carefree service. My experience has proved that GE Profile refrigerators are not that reliable. Without any doubt, this GE refrigerator will be my last GE refrigerator. In fact, I"ll never buy another GE appliance again. If you are shopping for kitchen appliances, I suggest that you stay away from GE.

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