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Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.

If your iPhone 11 has been exhibiting this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.

Choose one of the options below to have your iPhone 11 serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.

If your iPhone 11 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.

Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

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UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz), GSM/EDGE (850, 900, 1800, 1900 MHz), Wi-Fi (802.11 a/b/g/n) (802.11n: 2.4 and 5 GHz), Bluetooth 4.0, GPS & GLONASS.

UMTS/HSPA+/DC-HSDPA (1700/2100 MHz), CDMA EV-DO Rev. A and Rev. B (800, 1700/2100, 1900, 2100 MHz), (except China model:)LTE (Bands 1, 2, 3, 4, 5, 8, 13, 17, 19, 20, 25: 2100, 1900, 1800, AWS, 850, 900, 700c, 700b, 800 MHz, 800 DD).

UMTS/HSPA+/DC-HSDPA (1700/2100 MHz), CDMA EV-DO Rev. A and Rev. B (800, 1700/2100, 1900, 2100 MHz), LTE (Bands 1, 2, 3, 4, 5, 8, 13, 17, 18, 19, 20, 25, 26: 2100, 1900, 1800, AWS, 850, 900, 700c, 700b, 800 MHz, 800 DD).

LTE (Bands 1, 2, 3, 5, 7, 8, 20, 38, 39, 40: 2100, 1900, 1800, 850, 2600, 900 MHz, 800 DD, TD 2600, 1900, 2300), (with software operator version China Mobile 15.6 or above:) TD-SCDMA

The iPhone 5S (stylized and marketed as iPhone 5s) is a smartphone that was designed and marketed by Apple Inc. It is the seventh generation of the iPhone, succeeding the iPhone 5, and unveiled in September 2013, alongside the iPhone 5C.

The iPhone 5S maintains almost the same external design as its predecessor, the iPhone 5, although the 5S received a new white/gold color scheme in addition to white/silver and space gray/black. The 5S has vastly upgraded internal hardware, however. It introduced the A7 64-bit dual-core system-on-chip, the first 64-bit processor to be used on a smartphone, accompanied by the M7 "motion co-processor". A redesigned home button with Touch ID, a fingerprint recognition system which can be used to unlock the phone and authenticate App Store and iTunes Store purchases, was also introduced. The camera was also updated with a larger aperture and a dual-LED flash optimized for different color temperatures. Earphones known as EarPods were included with the 5S, and Apple released accessories including a case and a dock. It had a 4-inch display, similar to the iPhone 5 and iPhone 5C.

The iPhone 5S originally shipped with iOS 7, which introduced a revamped visual appearance among other new features. Designed by Jony Ive, iOS 7 departed from skeuomorphic elements used in previous versions of iOS in favor of a flat, colorful design. Among new software features introduced to the iPhone 5S were AirDrop, an ad-hoc Wi-Fi sharing platform; Control Center, a control panel containing a number of commonly used functions; and iTunes Radio, an internet radio service. The 5S is the first iPhone to be supported through six major versions of iOS, from iOS 7 to iOS 12, along with the iPhone 6S and the first-generation iPhone SE which were supported from iOS 9 to iOS 15, and the second iOS device to support six major updates – the first being the iPad 2 which supported iOS versions 4 to 9.

The iPhone 5S was succeeded as Apple"s flagship smartphone by the larger iPhone 6 in September 2014. On March 21, 2016, the iPhone 5S was discontinued following the release of the iPhone SE, which incorporated internal hardware similar to the iPhone 6S while retaining the smaller form factor and design of the 5S.

Before its official unveiling, media speculation primarily centered on reports that the next iPhone would include a fingerprint scanner; including Apple"s 2013 acquisition of AuthenTec, a developer of mobile security products,iOS 7

Apple announced the iPhone 5C and the iPhone 5S during a media event at its Cupertino headquarters on September 10, 2013.Touch ID, the 64-bit Apple A7 processor was also a highlight during the event.

The iPhone 5S was released on September 20, 2013, in the United States, United Kingdom, Canada, China, France, Germany, Australia, Japan, Hong Kong, and Singapore.iPhone 6 and iPhone 6 Plus on September 19, 2014, but the older model remained available for purchase at a reduced price,iPhone 6S and iPhone 6S Plus

The iPhone 5S was discontinued on March 21, 2016, and succeeded by the first-generation iPhone SE, which continues the same form factor but features vastly upgraded internals similar to the flagship iPhone 6S.North America and Western Europe), starting with iPhone 4S released in October 2011, which gave each newly released model one year as the flagship phone, then moving it to midrange for its second year of production, with the third and final year as the entry-level offering before discontinuation. While the iPhone 5S was expected to continue on sale until September 2016, replacing it and its A7 processor early meant that Apple "just reduced its long-term chip support window by a year" for iOS. In addition, a new iPhone launch was meant to stimulate demand, as sales of iPhone 6S and 6S Plus had not met expectations since their September 2015 release and the iPhone family was expected to suffer its first-ever negative growth quarter in 2016.

iPhone 5S"s home button has a flat design and is made of scratch-resistant, laser-cut sapphire crystal surrounded by a stainless steel finger detection ring for using Touch ID.

The iPhone 5S maintains a similar design to the iPhone 5, with a 4 in (10 cm) LCD multi-touch Retina display and a screen resolution of 640×1136 at 326 ppi.sapphire cover surrounded by a metallic ring; the button is no longer concave, nor does it contain the familiar squircle icon seen on previous models.

The iPhone 5S is powered by the Apple A7 system-on-chip, the first 64-bit processor ever used on a smartphone. The device"s operating system and pre-loaded software were optimized to run in 64-bit mode, promising increased performance, although third-party app developers would need to optimize their apps to take advantage of these enhanced capabilities.Apple and manufactured by Samsung.M7 "motion co-processor", a dedicated processor for processing motion data from the iPhone"s accelerometer and gyroscopes without requiring the attention of the main processor, which integrates with iOS 7"s new CoreMotion APIs.iPad Air and iPad Mini 2, both of which were released in the same quarter as the iPhone 5S.

The home button on the iPhone 5S incorporates a fingerprint recognition system known as Touch ID, based on technology from AuthenTec, a company which Apple had acquired in 2012.capacitive CMOS-based sensor which can detect the "sub-epidermal layers" of fingers at 500 pixels per inch, and uses a 360-degree design that can read the print at any angle. The sensor itself is activated by a touch-sensitive metallic ring surrounding the button. Touch ID can be used for various authentication activities within the operating system, such as unlocking the device or authenticating App Store and iTunes purchases instead of an Apple ID password. The sensor can be trained to recognize the fingerprints of multiple fingers and multiple users. Fingerprint data is stored in an encrypted format within a "secure enclave" of the A7 chip itself, and is not accessible to any other apps or servers (including iCloud).

While the camera is still 8 megapixels in resolution with the image capture size of 3264 × 2448 (4:3), the lens has a larger aperture (f/2.2, compared to f/2.4 on the predecessor) and larger sized pixels in its image sensor than previous iPhone models. The flashlight has dual "True Tone" flashes, consisting of an amber LED and a white LED, which are variably used based on the color temperature of the photo to improve color balancing.

The iPhone 5S"s camera was paired with a dual-LED flash, allowing for higher-quality nighttime photos. iOS 7 introduced a new camera app, allowing the iPhone 5S to capture fast continuous shots and record slow-motion videos with 720p at 120 frames per second and an audio track, making it the first iPhone to be able to record at any frame rate beyond 30 frames per second.

Earphones known as Apple EarPods were included with the iPhone 5S.Gizmodo and TechRadar reported that although the earphones sounded better than its predecessor, reviewers felt that quality of sound produced is poor.

The iPhone 5S was initially supplied with iOS 7, released on September 20, 2013.Jonathan Ive, the designer of iOS 7"s new elements, described the update as "bringing order to complexity", highlighting features such as refined typography, new icons, translucency, layering, physics, and gyroscope-driven parallaxing as some of the major changes to the design. The design of both iOS 7 and OS X Yosemite (version 10.10) noticeably departs from skeuomorphic elements such as green felt in Game Center, wood in Newsstand, and leather in Calendar, in favor of flat, colorful design.

iOS 7 adds AirDrop, an ad-hoc Wi-Fi sharing platform. Users can share files with the iPhone 5 onwards, the iPod Touch (5th generation), iPad (4th generation) onwards, or iPad Mini (1st generation) onwards.Airplane mode, and for using the rear camera"s flash LED as a flashlight.

iTunes Radio, an Internet radio service, was also included on the iPhone 5S. It was a free, ad-supported service available to all iTunes users, featuring Siri integration on iOS. Users were able to skip tracks, customize stations, and purchase the station"s songs from the iTunes Store. Users could also search through their history of previous songs.

Apple announced in June 2018 that the iPhone 5S would support the iOS 12 update. This made it the second longest supported iOS device, having supported six major versions of the iOS operating system, on par with the iPad 2 which supported iOS 4 through iOS 9. The iPhone 5S would also receive major speed boosts of up to 70%, according to Apple. This included the camera, keyboard and other functions.

During the keynote, Apple announced a case for the iPhone 5S that was made of soft microfiber on the inside and leather on the outside. This case was announced along with iPhone 5C"s case, both of which were the first cases Apple had announced since the iPhone 4 Bumpers.

The iPhone 5S received a positive reception from reviewers and commentators. Walt Mossberg of All Things Digital gave the phone a favorable review, saying that Touch ID "sounds like a gimmick, but it"s a real advance, the biggest step ever in biometric authentication for everyday devices," and labeled it "the best smartphone on the market."David Pogue of CNET criticized the lack of design change over iPhone 5 and said that although the iPhone 5S "is not a required upgrade, but it"s easily the fastest and most advanced Apple smartphone to date."NASDAQ.

Darrell Etherington of TechCrunch who praised the iPhone 5S as the best smartphone available said "looks may not be different from the iPhone 5, but the internal components have a dramatic impact on day-to-day activities normal for a smartphone user," and went into detail explaining the impact of the improved camera and specifications on the phone. Etherington suggested that the 64-bit A7 processor will not reach its full potential until developers create applications supporting it.Myriam Joire of Engadget found that the iPhone 5S could benefit significantly from the A7 if developers created applications optimized for the 64-bit processor.Anand Lal Shimpi of AnandTech praised the phone"s A7 processor, describing it as "seriously impressive", and stated that it was the most "futureproof of any iPhone ever launched. As much as it pains me to use the word futureproof if you are one of those people who likes to hold onto their device for a while – the iPhone 5S is as good a starting point as any."IGN also spoke highly of its 64-bit processor, "which has a substantial lead in processing power over the HTC One and Samsung Galaxy S4, accounting for a graphics boost of up to 32% and 38% in CPU benchmarks." The debut of Apple"s 64-bit A7 processor took rival Android smartphone makers by surprise, particularly Qualcomm whose own 64-bit system-on-chip was not released until 2015.

Most reviewers recommended the iPhone 5S over the iPhone 5C which was released at the same time. The 5C retained almost the same hardware as the discontinued iPhone 5, while the iPhone 5S featured substantially improved performance/features thanks to its new 64-bit A7 processor, as well as extra storage space, all for a relatively small additional upfront cost over the iPhone 5C (US$650 versus US$550 in March 2014). This was especially the case when iOS 8 was released and both iPhone 5S and iPhone 5C were moved to the mid and low end of the iPhone range, respectively; the iPhone 5S still had 16 or 32 GB (14.9 or 29.8 GiB) storage available while the iPhone 5C had to make do with 8 GB storage with only 4.9GB available to the user after installing iOS 8. Furthermore, the 5C"s polycarbonate exterior received a mixed reception and was seen as a cost-cutting downgrade compared to the iPhone 5"s aluminum/glass case; the 5S retained the latter design and looked even more premium due to its additional gold finish.

As of 2015–16, there were still a significant number of customers who preferred the 4-inch screen size of iPhone 5S, which remained the second-most popular iPhone after the iPhone 6 and ahead of the iPhone 6S. Apple stated in their event that they sold 30 million 4-inch iPhones in 2015, even as that form factor was succeeded as the flagship iPhone by the redesigned larger display 4.7/5.5-inch iPhone 6 and 6 Plus back in September 2014. Furthermore, the 5/5S design was regarded as "long been the golden child of Apple phone design and a benchmark for phones in general" (with the 5S"s gold finish adding a premium touch to the 5"s already well-regarded look), while the succeeding 6 and 6S design was less critically acclaimed as it "felt a little bit wrong, as though you were holding a slick $650 bar of soap". The iPhone 5 was described as "elegance rooted in the way the aluminum and glass work together. It felt streamlined, yet substantial, which is different from iPhone 6, which feels substantial in size alone. Plus, unlike the ubiquitous rounded corners of the 6, iPhone 5 didn"t really look like anything else on the market at the time". However, the iPhone 5/5S design was not suited to scaling up, in contrast to the iPhone 6/6S which could better accommodate the growing consumer trend towards larger screen sizes and indeed spawned the 6/6S Plus phablet models. When Apple discontinued the iPhone 5S, it was replaced by the first-generation iPhone SE which outwardly appears almost identical to the 5S even as the SE"s internal hardware has been upgraded significantly.

The iPhone 5S and 5C sold over nine million units in the first three days, setting a record for first weekend smartphone sales,Piper Jaffray reported that the line at the Fifth Avenue Apple Store contained 1,417 people on release day, compared to 1,300 for the iPhone 4 in 2010, and 549 for the iPhone 3G in 2008 on their respective release days.

The iPhone 5S was the best selling phone on AT&T, Sprint, Verizon, and T-Mobile in September 2013 in the United States, outselling the iPhone 5C and Samsung Galaxy S4.Tim Cook"s view that the high-end smartphone market was not reaching a point of market saturation.supply chain cuts signifying a decline in demand, the 5S was viewed as a massive success. Apple admitted that it had failed to anticipate the sales ratio, leading to an overstocking of the 5C and shortages of the 5S.

Six months after the release of the iPhone 5S, on March 25, 2014, Apple announced that sales of the iPhone brand had exceeded 500 million units.Samsung Galaxy S5 by 40%, with 7 million iPhone 5S units versus 5 million Galaxy S5 units. The Galaxy S5"s failure to oust the iPhone 5S from the top-selling spot was a major setback for Samsung Mobile, as the preceding Samsung Galaxy SIII and Samsung Galaxy S4, in the first quarter of their releases, had outsold the iPhone 4S and iPhone 5 respectively.

Following the release of the iPhone 5S, the German photocopy of a complete fingerprint, special chemicals and expensive equipment, and because the spoofing process takes some time to achieve.

Several problems were experienced with the iPhone 5S"s hardware after its release. The most widely reported issue is that the angle reported by the phone"s level sensor had drifted by several degrees, which caused the gyroscope, compass, and accelerometer to become inaccurate. Reports suggested that this is a hardware-induced problem.

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For more advanced fixers, this guide will help you replace only the iPhone’s LCD + digitizer assembly (a.k.a. the bare “front panel”). This requires you to transfer several components from your original screen to the new one before installing it—including the front-facing camera, earpiece speaker, LCD shield plate, and home button assembly.

How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.

Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.

Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.

Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.

Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.

Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.

Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.

If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.

When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.

Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.

When you cannot fix the black screen of death by yourself and want to get clear instructions, this software is a reliable helper to get you out of the problem.

Here shows the main features of Passvers iOS System Recovery:Fix iPhone Black Screen of Death with 3 repair modes: Free Quick Fix, Standard Mode, and Advanced Mode (from quick troubleshooting to deep scanning according to the issue).

Broad compatibility: It works on almost all iPhone models (iPhone 4 and above, including iPhone 14) with the Black Screen of Death and is compatible with the latest iOS 16 system.

Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.

Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair the dead iPhone. Select Standard Mode if you don"t want to lose data. (Advanded Mode will deep scan your iPhone and erase all data.)

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13/14 or other iDevice into recovery mode.

The solution uses iTunes to fix iPhone/iPad that has black screen and won"t turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

If iTunes couldn"t recognize your iPhone, you can enter your iPhone into the recovery mode manually.For iPhone 8 and later (including iPhone 14 and iPhone SE 2): Press and quickly release the Volume Up button, and then the Volume Down key. After that, press and hold the side button until you see your iPhone in recovery mode. (When you see your iPhone reboots in the halfway, don’t release the key).

For iPhone 7 and iPhone 7 Plus: Press and hold the top/side button and the volume down button at the same time. Don’t release your hand until you see the recovery mode screen.

For iPhone 6s and earlier (including iPhone SE 1): Press and hold your home button and the volume down button at the same time. Also, keep holding until your see the recovery mode screen.

Step 3. As the iPhone black screen of death is detected, click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

However, the iTunes solution doesn"t work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn"t recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it"s relatively complex, using Passvers iOS System Recovery without iTunes (

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with

Fixing your iPhone black screen of death will erase your data or not usually depends on the method you try. The most common methods like hard resetting will not cause any data loss. But if you try to restore your iPhone with iTunes, your data will be cleared.

Here are some points you can pay attention to:Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.

Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.

The iPhone black screen of death and won’t turn on problem is frustrating, but there are several methods to fix it. Hope the methods in this article can help you. Besides, knowing the possible causes of the black screen of death may also be helpful for you to prevent your iPhone from this trouble in the future. Wish you good luck!