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Most manufacturers provide replacement parts. Alternatively, if there are Chromebooks you own that are damaged beyond repair, there may be an opportunity to reuse some of the non-damaged parts (e.g. display, keyboard). Please ask your manufacturer for guidance.

Not all manufacturers are able to certify students to perform repairs. Each Chromebook manufacturer has a different policy regarding student involvement with device repairs. Please contact your manufacturer to learn more.

Most Chromebooks have the model name printed on the bottom panel. If the device model name is missing or covered, and your device still boots up, open a Chrome browser window, visit chrome://system and look for "HWID." This is your hardware ID. The first word before the series of dashed numbers is your device code name. You can use your device code name to look up your device model by searching for the code name in this Chromium Projects table. If you can"t locate the model on the bottom panel of your device, and your system does not boot up, please contact your IT administrator or device manufacturer for assistance.

A Chromebook (sometimes stylized in lowercase as chromebook) is a laptop or tablet running the Linux-based ChromeOS as its operating system. Initially designed to heavily rely on web applications for tasks using the Google Chrome browser, Chromebooks have since expanded to be able to run Android and full-fledged Linux apps since 2017 and 2018, respectively. All supported apps can be installed and launched alongside each other.

Chromebooks can work offline; applications like Gmail, Google Calendar, Google Keep, and Google Drive synchronize data when reconnecting to the Internet.Google Play video content is available offline using the Google Play Movies & TV extension with the Chrome browser.

The first Chromebooks shipped on June 15, 2011.Chromebox desktops, Chromebase, which places the computer in an all-in-one unit, an HDMI stick PC called a Chromebit, and Chromebook tablets.

In 2020, Chromebooks outsold Apple Macs for the first time by taking market share from laptops running Microsoft Windows. This rise is attributed to the platform"s success in the education market.

The first Chromebooks for sale, by Acer Inc. and Samsung, were announced at the Google I/O conference in May 2011 and began shipping on June 15, 2011.Lenovo, Hewlett Packard and Google itself entered the market in early 2013. In December 2013, Samsung launched a Samsung Chromebook specifically for the Indian market that employed the company"s Exynos 5 Dual core processor.

Critical reaction to the device was initially skeptical, with some reviewers, such as then New York Times technology columnist David Pogue,value proposition of Chromebooks with that of more fully featured laptops running the Microsoft Windows operating system. That complaint dissipated later in reviews of machines from Acer and Samsung that were priced lower.

Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. The device was expected to compete with the lower-priced Apple iPad tablet in the education market. The Tab 10"s display—9.7-inch, 2048 x 1536 resolution—was the same as the iPad. The device included a stylus. Neither device included a keyboard.

In May 2016, Google announced it would make Android apps available on Chromebooks via the Google Play application distribution platform. At the time, Google Play access was scheduled for the ASUS Chromebook Flip, the Acer Chromebook R 11 and the most recent Chromebook Pixel, with other Chromebooks slated over time.The Verge reported that the Plus with its ARM processor handled Android apps "much better" than the Intel-based Pro, but said that "Android apps on Chrome OS are still in beta" and are "very much [an] unfinished experience."

In May 2018, Google announced it would make Linux desktop applications available on Chromebooks via a virtual machine code-named "Crostini". ChromeOS, which runs on Chromebooks is already based on the Linux kernel, but it does not provide default support for applications that expect a GNU-based system. Crostini left the beta stage in May 2021 as part of release 91.

Chromebooks ship with ChromeOS, an operating system that uses the Linux kernel and the Google Chrome web browser with an integrated media-player.Linux distributions and other operating systems on Chromebooks. Chromebooks also include a screw or switch directly on the motherboard to enable or disable write protection. Crouton is a script that allows the installation of Linux distributions from ChromeOS and running both operating systems simultaneously.SeaBIOS, which can be turned on to install and boot Linux distributions directly.traditional applications that propose risk of malware, users install web apps from the Chrome Web Store.

Google supports new Chromebooks with automatic updates for at least 8 years since 2020, previously it was 6.5 years, the date when a device will stop receiving automatic software and security updates can be found in the "Additional info" section of the "About device" in the device settings.

The first two commercially available Chromebooks, the Samsung Series 5 and the Acer AC700, were unveiled on May 11, 2011, at the Google I/O developer conference. They were to begin selling through online channels, including Amazon and Best Buy in the United States, the United Kingdom, France, Germany, the Netherlands, Italy and Spain starting June 15, 2011; however, Acer"s AC700 was not available until early July.Verizon offers models equipped with 3G/4G LTE connectivity 100–200 MB of free wireless data per month, for two years.

Google"s early marketing efforts relied primarily on hands-on experience: giving away Samsung machines to 10 Cr-48 pilot program participants along with the title Chromebook Guru and lending Chromebooks to passengers on some Virgin America flights.

In addition to these marketing strategies, Google Chrome has created several "Chromebook minis" that demonstrate the ease of use and simplicity of the devices in a comical manner. For example, when the question "How do you back up a Chromebook" is asked, it is implied to refer to data backup, but instead, shows two hands pushing a Chromebook back to the end of a table. This is followed by the statement, "You don"t have to back up a Chromebook," showing how all data is stored on the web.

In an article published on ZDNet in June 2011, entitled "Five Chromebook concerns for businesses", Steven J. Vaughan-Nichols faulted the devices for lack of virtual private network capability, not supporting some Wi-Fi security methods, in particular Wi-Fi Protected Access II (WPA2) Enterprise with Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) or Cisco"s Lightweight Extensible Authentication Protocol (LEAP). He also noted that its file manager does not work, the need to use the undocumented crosh shell to accomplish basic tasks such as setting up a secure shell (SSH) network connection as well as serious deficiencies in documentation.

In one of the first customer reviews, the city of Orlando, Florida, reported on their initial testing of 600 Chromebooks as part of a broader study related to accessing virtual desktops. Early indications show potential value in reducing IT support costs. End users have indicated that the Chromebook is easy to travel with and starts up quickly. One stated that "If I just need to stay connected for emergencies, I take my Chrome," but when traveling for business she would still take her laptop. Orlando does plan to continue to use the Chromebooks.

On November 21, 2011, Google announced price reductions on all Chromebooks.3G Samsung Series 5 was reduced to $449, and the Acer AC700 was reduced to $299.

The updated Series 5 550 and the Chromebox, the first ChromeOS desktop machines, were released by Samsung in May 2012.Chromebook Pixel, with a starting price of $1299.Google Drive cloud storage and 12 GoGo Wi-Fi passes.

By January 2013, Acer"s Chromebook sales were being driven by "heavy Internet users with educational institutions", and the platform represented 5–10 percent of the company"s US shipments, according to Acer president Jim Wong. He called those numbers sustainable, contrasting them with low Windows 8 sales which he blamed for a slump in the market. Wong said that the company would consider marketing Chromebooks to other developed countries, as well as to corporations. He noted that although ChromeOS is free to license for hardware vendors, it has required greater marketing expenditure than Windows, offsetting the licensing savings.

During the first 11 months of 2013, 1.76 million Chromebooks sold in the United States, representing 21% of the US commercial business-to-business laptop market. During the same period in 2012, Chromebooks sold 400,000 units and had a negligible market share.

In January 2015, Silviu Stahie noted in Softpedia that Chromebooks were eating into Microsoft"s market share. He said "Microsoft is engaged in a silent war and it"s actually losing. They are fighting an enemy that is so insidious and so cunning that it"s actually hurting the company more than anything else. The enemy is called Chromebooks and they are using Linux...There is no sign that things are slowing down and Microsoft really needs a win, and soon if it wants to remain relevant."

In 2015, Chromebooks, by sales volume (to companies in the US), are second after Windows based devices (with Android tablets, overtaking Apple"s devices in 2014): "Chromebook sales through the U.S. B2B channels increased 43 percent during the first half of 2015, helping to keep overall B2B PC and tablet sales from falling. [..] Sales of Google OS-equipped (Android and Chrome) devices saw a 29 percent increase over 2014 propelled by Chromebook sales, while Apple devices declined 12 percent and Windows devices fell 8 percent."

The education market has been the Chromebooks" most notable success, competing on the low cost of the hardware, software and upkeep. The simplicity of the machines, which could be a drawback in other markets, has proven an advantage to school districts by reducing training and maintenance costs.

By January 2012, even while commercial sales were flat, Google placed nearly 27,000 Chromebooks in schools across 41 states in the US, including "one-on-one" programs, which allocate a computer for every student in South Carolina, Illinois, and Iowa.

Helping spur Chromebook sales is Google Classroom, an app designed for teachers in 2014, that serves as a hub for classroom activities including attendance, classroom discussions, homework and communication with students and parents.

There have, however, been concerns about privacy within the context of the education market for Chromebooks. Officials at schools issuing Chromebooks for students have affirmed that students have no right to privacy when using school-issued Chromebooks, even at home, and that all online and offline activity can be monitored by the school using third-party software pre-installed on the laptops.Electronic Frontier Foundation has complained that Google itself is violating the privacy of students by enabling the synchronization function within Google Chrome ("Chrome Sync") by default, allowing web browsing histories and other data of students – including those under-13 – to be stored on Google servers and potentially used for purposes other than authorized educational purposes.Nate Cardozo stated: "Minors shouldn"t be tracked or used as guinea pigs, with their data treated as a profit center. If Google wants to use students" data to "improve Google products", then it needs to get express consent from parents."

Despite this, Chromebooks made up 60% of computers used in schools in March 2018. CNET writer Alfred Ng cited superior security as the main reason for this level of market adoption.

According to research firms Gartner and Canalys, over 30 million Chromebooks were shipped in 2020, as school districts and parents purchased them for remote learning purposes during the COVID-19 pandemic.

At a December 7, 2010, press briefing,pilot experiment and the first Chromebook, the Cr-48 Chrome Notebook, a prototype, to test the ChromeOS operating system and modified hardware for it. The device had a minimal design and was all black, completely unbranded although it was made by Inventec,Chromium-48, an unstable isotope of the metallic element Chromium (chemical symbol Cr),

In reviewing the Cr-48 on December 29, 2010, Kurt Bakke of Conceivably Tech wrote that a Chromebook had become the most frequently used family appliance in his household. "Its 15 second startup time and dedicated Google user accounts made it the go-to device for quick searches, email as well as YouTube and Facebook activities." But the device did not replace other five notebooks in the house: one for gaming, two for the kids, and two more for general use. "The biggest complaint I heard was its lack of performance in Flash applications."

Launched by Google in February 2013, the Chromebook Pixel was the high-end machine in the Chromebook family. The laptop has an unusual 3:2 display aspect ratio touch screen featuring what was at its debut the highest pixel density of any laptop,Intel Core i5, and an exterior design described by Wired as "an austere rectangular block of aluminum with subtly rounded edges".LTE wireless communication and twice the storage capacity was shipped for arrival on April 12, 2013.

In 2017, Google launched the Pixelbook to replace the Chromebook Pixel. Like the Chromebook Pixel, the Pixelbook has a 3:2 aspect ratio touchscreen with a high pixel density 12.3" display.

Reviewing the Samsung Series 5 specifications, Scott Stein of CNET was unimpressed with a machine with a 12-inch screen and just 16 GB of onboard storage. "Chrome OS might be lighter than Windows XP, but we"d still prefer more media storage space. At this price, you could also get an 11.6-inch (290 mm) Wi-Fi AMD E-350-powered ultraportable running Windows 7."TechCrunch wrote a largely favorable review, praising the improvements in speed and touchpad sensitivity over the CR-48 prototype, as well as the long battery life and the fact that all models are priced below the iPad.

In June 2011, iFixit dismantled a Samsung Series 5 and concluded that it was essentially an improved Cr-48. They rated it as 6/10 for repairability, predominantly because the case has to be opened to change the battery and because the RAM chip is soldered to the motherboard. iFixit noted that the "mostly-plastic construction" felt "a little cheap". On the plus side they stated that the screen was easy to remove and most of the components, including the solid-state drive would be easy to replace. iFixit"s Kyle Wiens wrote that the Series 5 "fixes the major shortfalls of the Cr-48 and adds the polish necessary to strike lust into the heart of a broad consumer base: sleek looks, 8+ hours of battery life, and optimized performance."

Reviews generally questioned the value proposition. Dana Wollman of Engadget wrote that the Chromebook"s keyboard "put thousand-dollar Ultrabooks to shame" and offered better display quality than on many laptops selling for twice as much. But the price "seems to exist in a vacuum—a place where tablet apps aren"t growing more sophisticated, where Transformer-like Win8 tablets aren"t on the way and where there aren"t some solid budget Windows machines to choose from."

Joe Wilcox of BetaNews wrote that "price to performance and how it compares to other choices" is "where Chromebook crumbles for many potential buyers." He noted that the new models sell for more than their predecessors, and while the price-performance ratio is quite favorable compared to the MacBook Air, "by the specs, there are plenty of lower-cost options."

In October 2012, the Series 3 Chromebook was introduced at a San Francisco event with the Samsung Chromebook XE303. The device was cheaper, thinner and lighter than the Chromebook 550. Google marketed the Series 3 as the computer for everyone, due to its simple operating system (ChromeOS) and affordable price. Target markets included students and first-time computer users, as well as households looking for an extra computer.

The lower price proved a watershed for some reviewers. New York Times technology columnist David Pogue reversed his earlier thumbs-down verdict on the Chromebook, writing that "$250 changes everything." The price is half that of an "iPad, even less than an iPad Mini or an iPod Touch. And you’re getting a laptop." He wrote that the Chromebook does many of the things people use computers and laptops for: playing flash videos, and opening Microsoft Office documents. "In other words, Google is correct when it asserts that the Chromebook is perfect for schools, second computers in homes and businesses who deploy hundreds of machines."

CNET"s review of the Series 3 Chromebook was even more favorable, saying the machine largely delivered as a computer for students and as an additional computer for a household—especially for users who are already using Google Web applications like Google Docs, Google Drive, and Gmail. "It"s got workable if not standout hardware, its battery life is good, it switches on quickly, and the $249 price tag means it"s not as much of a commitment as the $550 Samsung Series 5 550 that arrived in May." The review subtracted points for performance. "It"s fine for many tasks, but power users accustomed to having more than a couple dozen browser tabs open should steer clear."

The Chromebook 3 is distinct from and distinguished from the similarly named Samsung Series 3 in several respects: newer (released 2016), different architecture (Intel Celeron N3050 instead of Exynos 5 Dual ARM Cortex),ChromeOS.

In 2020 Samsung introduced the Galaxy Chromebook, a high-end 2-in-1 laptop under the Galaxy branding for $999. Reviews praised the 4K AMOLED display, thin and light body, addition of the S-Pen, and speedy Intel Core i5-10210U performance. But they also criticized its poor battery life and heat output.

The follow-on to the Galaxy Chromebook, the Galaxy Chromebook 2 was introduced in 2021. With a cheaper price, lower FHD QLED display, lower Core i3 processor, and no stylus, it is largely a downgrade from the previous model. It is intended that these changes improve the battery life.

HP"s first Chromebook, and the largest Chromebook on the market at that time, was the Pavilion 14 Chromebook launched February 3, 2013.Nvidia Tegra K1 processor. HP Chromebooks are available in several colors.

Classed as small form-factor PCs, Chromeboxes typically feature a power switch and a set of ports: local area network, USB, DVI-D, DisplayPort, and audio. As with Chromebooks, Chromeboxes employ solid-state memory and support Web applications, but require an external monitor, keyboard, and pointing device.

Chromebase is an "all-in-one" ChromeOS device. The first such model was released by LG Electronics which integrated a screen, speakers, 1.3-megapixel webcam and microphone, with a suggested retail price of $350. The company unveiled the product in January 2014, at International CES in Las Vegas.

Nagel, David (August 3, 2021). "Chromebooks Continue Massive Surge in Adoption". The Journal. Archived from the original on August 3, 2021. Retrieved August 13, 2021.

Protalinski, Emil (February 16, 2021). "Chromebooks outsold Macs worldwide in 2020, cutting into Windows market share". Geekwire. Archived from the original on February 16, 2021. Retrieved August 13, 2021.

Pierce, David (September 9, 2016). "How Chromebooks Are About to Totally Transform Laptop Design". Wired. Retrieved September 5, 2017. Windows manufacturers have been experimenting with convertible and detachable devices for the last few years, but the combination of Android and Chrome will actually make them work. ... they"ll work the way people do in 2016: online everywhere, all the time, in a thousand different ways.

"Chrome OS Systems Supporting Android Apps". The Chromium Projects. Retrieved September 5, 2017. The Chromebooks, Chromeboxes, and Chromebases that will be able to install Android apps are listed below. Roll-out of Android Apps is done on a device-per-device basis as it is dependent on a number of factors including the hardware platform that the device is based on and each device must be compatible with Android. While we won"t be able to bring Android apps to every Chromebook ever made, we"re continuing to evaluate more devices and we"ll update this list as new devices are added.

Lima, Carlos (August 2, 2021). "How to install Linux apps on your Chromebook". Laptop Mag. Archived from the original on August 16, 2021. Retrieved August 16, 2021.

Larabel, Michael (April 22, 2012). "Many FSF Priority Projects Still Not Progressing". Phoronix. Retrieved December 29, 2014. The success out of Coreboot recently is Google providing Sandy/Ivy Bridge support for Coreboot. Google"s planning to begin shipping new Intel "Chromebooks" that will use Coreboot. Google likes Coreboot for the faster start-up time, among other benefits.

Gavin, Brady (January 6, 2020). "How to See Your Chromebook"s End-of-Life Date". Archived from the original on January 8, 2020. Retrieved August 12, 2021.

Reichert, Corinne (December 2, 2015). "Google invading student privacy with Chromebooks: EFF". the original on June 10, 2017. Retrieved June 11, 2017.

Nate Ralph (April 11, 2015). "Hisense Chromebook review: A cheap Chromebook that cuts the right corners". CNET. a Red Ventures company. Retrieved November 3, 2022.

Brittany Roston (September 12, 2015). "Toshiba Chromebook 2 update brings more powerful hardware". SlashGear. Static Media. Retrieved November 3, 2022.

Bakke, Kurt (December 2010). "Where Did All Those Chromebooks Go To?". Conceivably Tech. Archived from the original on February 2, 2012. Retrieved December 30, 2010.

Just like computers, laptops, and tablets, a Chromebook also runs into a black screen now and then due to various reasons. Most people will be disappointed by the black screen but they often don’t know what causes the problem exactly. And more importantly, they don’t know how to deal with the Chromebook screen black.

In recent years, the Chromebook becomes a more and more popular portable device; its size, appearance, and basic functions are very much like the laptop you use. But some aspects of Chromebook are very different from those of a laptop or desktop computer. Take the unique OS as an example: the default operating system used in a Chromebook (no matter it’s an Acer Chromebook, a Samsung Chromebook, or another Chromebook) is Chrome OS, which is designed by Google.

One of the popular problems Chromebook users have reported so far is Chromebook black screen. The screen of a Chromebook turns black (or blank) suddenly while users are performing tasks on it. This is undoubtedly a terrible experience when you’re in the middle of something, right? What makes things even worth is a black screen of death: a fatal error is detected on your device, causing the operating system to shut down forcibly.

When that happens – the Chromebook screen becomes black, the vast majority of users’ first reaction is asking help from others to find solutions to fix the problem. That’s why I’m here. The possible causes of a black screen on Chromebook and some effective solutions to solving the problem will be displayed later on this page.

There are many reasons to cause a Chromebook’s screen to become black. We only list some of the most possible ones according to users’ feedback; they can explain why an Acer Chromebook won"t turn on or why other Chromebooks won"t turn on.

What you should first think of is whether the battery on your Chromebook is draining out or runs into trouble. The battery is the main power source of a Chromebook, just like a laptop. If the battery is not working well, you’ll find your Chromebook not turning on. The battery issue is one of the popular reasons to answer questions like why is my Chromebook not turning on.

You should connect the charger to your Chromebook and let it charge for at least 10 minutes. Then, try to turn the Chromebook on again. Please replace the battery or charger with a new one if it’s broken.

There’s a chance the brightness of your Chromebook screen is adjusted to a low level that you can’t see any information on the screen clearly. In this case, your Chromebook is working properly, but you just can’t see anything.

All you should do is turn up the brightness of your screen by pressing the bigger cogwheel key on the keyboard. Your screen issue will be solved immediately (you can see information on the Chromebook screen as usual) if this is the problem.

If one or more faulty USB devices (USB flash drives or USB disks) are plugged into your Chromebook, various problems may be caused, including the black screen.

If no lights turn on when you’re pressing Power, please connect the charger to your Chromebook. However, this may also fail if your motherboard is broken. You should send your device to the manufacturer for a replacement if it is still within the warranty period.

If you may receive a message like Chrome OS is missing or damaged when trying to start your Chromebook, you should realize that your system is corrupted.

If no lights turn on when you’re pressing the Power button, you can use your hands to touch the bottom of the Chromebook. If it’s very hot, you can confirm that your Chromebook screen is turning black due to overheating.

Please wait for a while (at least 15 ~ 20 minutes) and try to restart the Chromebook again when it’s cooled down. If it starts normally, it means the problem is caused by too high temperature; then, you should use it on a hard surface in the future to prevent overheating.

Turn off Chromebook and close the lid -> remove the charge cable -> also remove the AC adapter -> wait for a few minutes -> reconnect the adapter and charger -> try to turn on Chromebook.

If your Chromebook starts successfully, you should prevent future black screen by updating the graphics card driver, signing in to a different user account, or deleting useless apps.

Press the volume up button (looks like a bigger cogwheel) on your keyboard to try to bring up the brightness and see whether the black screen is gone. If this didn’t work, please move on.

Please note that a factory reset on Chromebook will erase all the information on your hard drive. Please transfer your important files out or back them up before factory reset.

Also, you can try to update the Basic Input Output System (BIOS) of your Chromebook since various problems will be caused if the BIOS version is too old. However, the BIOS update should be very dangerous; any mistakes made during the process will lead to horrible results.

The first thing to do is recover all files lost due to Chromebook issues or the recovery process. If you also install Windows on Chromebook, the data recovery will be an easy job.

Please don’t worry if you find your Chromebook screen black. Computer black screen can be caused by lots of factors, but it is not a big deal most of the time. This page introduces the possible causes of Chromebook showing a black screen suddenly and Chromebook not turning on. Then, it tells you how to turn off a Chromebook, how to sign out from Chromebook, and how to put it to sleep. After that, it provides some effective methods for users to fix a Chromebook with a black screen issue. Finally, you"re told the things to do after fixing your Chromebook (data recovery is necessary).

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