keurig lcd screen not working price
Keurig 2.0 comes with newly developed innovative technology and has acquired a positive rating globally since it delivers silky and swift coffee in a matter of seconds. Keurig 2.0 brewers were launched in 2014, and after a few years, they were discontinued.
Keurig 2.0 comes with a touchscreen Display. However, many Keurig machine owners complained about the sudden issue with Keurig 2.0 touch screen not working properly. The issue is mostly dim, black, or lines running through the machine. Some customers have also reported broken screens on Keurig 2.0
Unfortunately, there is not as exact information available to solve these issues, so I have done an extensive research to find out the right solution. So, keep reading to learn how.
Normally the most common Reason for the Keurig touch screen not working is a software issue. This problem can easily be countered by resetting the machine or simply restarting the machine.Reset the machine
If resetting the machine doesn’t work for you, try cleaning the touch screen of your Keurig machine. This simple fix appears to have worked for some Keurig owners.
All you need is to turn off the machine. Wipe the screen with a soft cloth or paper towel dampened with some cleaning agent or water. Make sure to clean the screen thoroughly because sometimes dirt and dust can get caught within the screen, preventing the Keurig screen from working properly.
Check the LCD screen if your Keurig screen is not working properly. The reason might be the connection of your LCD screen becoming loose. Here is a step-by-step guide on troubleshooting the Keurig screen.With the help of a screwdriver, remove two screws (140 mm screws) that are located on the lower side of the chamber lid. Also, remove the top black housing of the Keurig coffee maker which surrounds the screen.
Open the snaps that are holding the LCD screen with the brewer with a metal spudger. ( be careful as these snaps are fragile and might be prone to leakage)
Detach the white modular. This is used to connect the LCD screen to the circuit board’s wires. By gently squeezing the sides and pulling them around, you can remove it.
Plug the white modular back properly and see if the screen has started working or not. If yes, That’s Great! If not, then might be the screen is damaged and you have to replace it.
If none of the above steps helps in fixing the issue, you need to contact Keurig customer supportto seek professional help. If you have registered your machine and it is still under warranty, they will assist you in solving this problem free of cost.
Don’t worry if your Keurig 2.0 touchscreen isn’t working; you’re not alone! We’ve guided you through no of the steps to fix the problem in this blog article.
We hope this information helps you in resolving your Keurig 2.0 touchscreen issue. If the screen is still not working then contact Keurig support or seek help from a technician.
If the display on your Plus Series / Keurig® 2.0 brewer is blank, or is not displaying content as expected, please try the following troubleshooting steps:
Step 5: When the LCD is navigated back to the “Lift to Begin” screen, raise the handle and lower it back down. Is the brewer prompting to start a brew or water only dispense?
I have somewhat of a love-hate relationship with touch screens. They’re usually pretty straightforward to use, and, in the case of coffee makers, navigation is drastically simplified.
In many cases, the fix can be quite easy but not instinctive at all, which is the case with the Keurig coffee maker. Here are three ways to fix your Keurig touch screen:
Yes, I’m deadly serious about this fix. While it does sound weird, this tip actually worked for so many Keurig 2.0 owners, and it might work for you too.
Dust consists of small particles. Sometimes, those particles can be so small they’re practically invisible to us. Yet, they can build up on the screen, thus impacting operation.
As if that’s not enough, dust particles can be magnetic, depending on their origin. This is yet another reason why dust can cause your touch screen not to work.
The product you’ll be using for cleaning has to be gentle and safe for use on the touch screen. Clorox and Lysol are two products that are recommended by the US EPA for such purposes.
Spray a bit of disinfectant onto a cloth or towel and wipe the touch screen thoroughly. Don’t forget the edges, as that’s the place where most dust ends up being trapped.
Press the bottom right corner of the touch screen, where the power button will appear. It doesn’t matter whether you see it or the screen is completely blank. If you hear the water bubbling up inside the brewer, it’s working.
Now, unplug your Keurig coffee machine and close the lid. Leave it for a minute before plugging it back and turning it on. After this, you should be able to continue brewing coffee as usual.
Not trying to be pessimistic, but sometimes, none of these fixes will actually fix your problem. In that case, there’s only one thing you can do – contact customer service.
Keurig machines typically last between three and five years, maybe more if taken excellent care of it. For a machine at this price range and made of plastic, that’s actually a pretty decent lifespan.
Ideally, you should replace your Keurig coffee machine after three to five years, which is its average lifespan. But in case it needs repair, it’s better to replace it when the cost of repair is high.
Resetting a machine, cleaning the display, and running a clean brew cycle can solve the problem of a blank screen. However, if you can’t fix the issue, customer service is always there to help you.
Keurig® Home Brewers and K-Cup® pods offered for sale on this website are only available to home consumers in the United States. We are not authorized to sell Keurig® Home Brewers or K-Cup® pods to business customers via our website please call 888 774 6939 or info@crosscountrycafe.com for further information. Best price guarantee is valid for named brand K-Cup® pods or Keurig® brewer only. K-Cup® pods and special promotions listed on crosscountrycafe.com are while supplies last, no rainchecks available. Standard shipping rates apply. Promotions may be combined with other coupon codes offered through crosscountrycafe.com. Does not apply to previously purchased items. Cross Country Cafe claims the right to adjust, change, and modify all offers without notice.
remove the phillips head screws under bottom of lcd screen; there are 6 of them. Pop the clips visible all the way around housing. Carefully if your concerned about cosmetics. this will expose the brain, main 2.0 button and lcd screen housing. Unplug lcd screen plugs and motherboard plugs. you could try to find a replacement for these parts which I am in the process of doing, or try to dry it out, which may be too late. you can catch up with me at bigbrainbrotha@gmail.com if you want to see what I found next should I forget to come back with completed resolution. Looking like the lcd is the common issue for all of us with these units. I am sorely disappointed that this hardware was not waterproofed more and keurigs failure to stand behind it is despicable. They know its an issue and offer no support only to discount a new product when this one works fine!
This device however convenient is POORLY MADE. DO NOT BUY IT. I was able to open the unit up. No help from Keurig. I pulled the motherboard and lcd screen out. The motherboard is fine. I was able to get it to run preheating process after touching the back of the lcd screen that is unresponsive to touch. I WIPED the machine down and I get this. TERRIBLE. I is a water device, why would you not put parts that are protected from liquid and steam as I have seen with other complaints. They offered me 35 percent off of a new device instead of taking this piece of junk back and fixing their flawed design. BUT DRONES WILL KEEP ON BUYING won"t we, instead of making them stand behind their product. What sad is people posting here that they got a new one because it was under warranty. FIND A NEW THREAD. Before I shell out another 180 bucks for something that worked for years, and quit working from wiping it down?! THEY KNOW. This should be a recall PERIOD. I will not be buying another product from this company until they stand up and do the right thing FOR ALL OF US! SMH. Shame on keurig. If i can find a replacement LCD it will stay, otherwise I will put this whole thing in the trash and there it will STAY!
LCD damaged from moisture and a TERRIBLE DESIGN by keurig. Its a joke. I cracked mine open since it is no longer under warranty. The motherboard is fine as I am sure yours is. I will keep you posted on fix.
Bypass general customer care and speak to corporate and MAKE THEM SEND YOU A NEW DEVICE OUTSIDE OF WARRANTY. I did. These folks are aware and their engineers are taking pride in fixing the issue. For the folks that posted in here they got a new one inside of warranty WASTED TIME typing to hear yourself talk. Seriously?! Really. I owned this pampered device for 4 years and it worked FLAWLESSLY. I was happy with it and as a matter of fact said it was one of the best appliances I have owned because it was sturdy and it lasts. New one on the way! Because I told them what I found instead of just accepting a discount for a new one and believing what I was told. FIND OUT! Do not accept anything sub-par when you spend the coin on these devices you do.
The conditions of your cup of coffee can make or break your morning. The Keurig coffee maker can be a great way to ensure you get your morning java with simplicity and speed! Being one of the most popular coffee makers on the market, you can expect to have a consistent taste and manageable machine. That is, however, if your machine is working properly.
Although the Keurig is an effortless way to get a quick brew, everything convenient comes at a cost. Your machine will have issues and need some troubleshooting now and then. Luckily the solutions are quite easy and don’t require complex technical skills. So to protect you from a ruined morning and a broken heart, let’s go over common Keurig coffee problems and how to fix them.
If you find that your Keurig isn’t brewing hot coffee, this can leave you frustrated and regretful about purchasing your Keurig machine. Don’t panic; let’s check to see if your machine is clogged and how you can clean it properly.
Keurig cleaning can be a drag, but it’s necessary for your machine to function correctly. Before cleaning your Keurig, make sure you unplug your coffee maker first. Ensure your machine has thoroughly cooled before cleaning.
A clogged Keurig is a common cause of most problems with your machine. If you have been using your Keurig coffee brewer for more than six months, you likely need to have it cleaned. Luckily they have made the coffee maker easy to take apart, which makes the cleaning process much more taxing.
Resetting your Keurig shouldn’t be difficult, but sometimes you may encounter errors. Here are some of the main reasons why you can’t reset your Keurig:
Rather than going through every possible problem you may encounter with a Keurig coffee maker, let’s cover the most common issues users face with their machines. If you finish this article and still haven’t found a solution, you may need to contact Keurig customer support.
Although the Keurig coffee maker is a brilliant piece of java tech, it does not have a mind of its own (even though it can sometimes seem that way). A common problem some Keurig owners face is that their machine sometimes turns on or off on its own. Before you think your Keurig is haunted, there is an easy fix for this issue.
Sometimes the genius of the Keurig machine can get in its own way. The new and improved models tend to have settings that many Keurig owners don’t know are active. The automated brewing feature is one of the most sneaky issues of Keurig troubleshooting.
So if your Keurig seems to be haunted, it’s more likely that you have accidentally activated the automated brewing feature. After you turn this setting off, your machine will start to behave itself again. If you always like your coffee at the same time each day, this feature may be helpful to you.
If you notice water leaking from the cold water reservoir, you may need to order a replacement tank. How do you check if the water is leaking from the cold water reservoir? You can follow these steps:
If you discover that your cold water reservoir isn’t the direct source of the leak, other parts might be misplaced, causing the leak. Your gasket may not be lined up properly. The gasket is located around the puncture needle.
A clogged Keurig is a likely culprit here. Over time, your Keurig can get clogged, affecting the quality and quantity of the coffee you brew. One super-easy way to fix this is to brew a few rounds without a k-cup. This will flush water through the system and clean out any gunk or scaling inside your machine.
If you are consistent with your k-cups, there is no reason why the taste of your coffee should change. Once again, the flavor of your coffee can be ruined by a clogged Keurig machine. Why does this affect the taste of your k-cup? When the water line is clogged with debris, coffee grounds, or calcium buildup, these nasty bits can get into your Keurig coffee.
Even though most of the newer modules have an indicator light to tell you when to clean your Keurig, you should clean your machine every 3-6 months, depending on usage. This will protect you from an awful bitter “good morning!”.
Sometimes your Keurig can look like the dashboard of an old used car. All of these weird, confusing lights are messing with your morning coffee! Don’t get overly frustrated at these occurrences because they are not difficult to sort out.
First, you want to ensure the water reservoir has been properly filled. This error message might not actually be wrong. I know I’m guilty of making this error, especially before my morning mug(s).
Are you the proud owner of a Keurig 2.0? If you are, you probably haven’t run into this problem yet. While most people enjoy this intricate coffee brewing system, others can’t even get it started.
If your Keurig machine is properly connected to power, you may want to try a different outlet. If you are still having trouble powering on your Keurig 2.0, you may need to contact their customer support.
If you have a strict morning routine, nothing can be more annoying than your Keurig shutting off unexpectedly! First, check the reservoir magnet, then make sure all timers and automatic shut-off features are inactive.
Your Keurig is already a pretty noisy machine. There will be some strange sounds when you brew your coffee, but most are normal. Just make sure that your Keurig machine is cleaned properly to prevent any damage to the pumps.
Again, please never forget to keep your machine clean to prevent clogging or other damage. If coffee grounds or minerals build up and clog your Keurig, you will have a bad time.
Though it can be tedious to clean over and over again, remember all the joy your Keurig brings you in the morning. Respecting your coffee equipment is a huge part of having a pleasant coffee experience.
If your Keurig machine is clean and you still have issues with heating, you may need to focus on the water pump. If it is damaged or malfunctioning, it could be time to order a replacement. In that case, make sure to contact Keurig customer support.
Coffee grounds floating at the top of your morning cup? Yuck! Don’t throw your Keurig out just yet, as the solution might not be in the machine. The type of grind for the beans in your k-cup can be why you have coffee grounds in your coffee cup. This can easily be avoidable by using a coarse grind for your k-cup.
If you aren’t satisfied with the taste or consistency of your coffee, I suggest choosing a darker roast. This will help to give you more flavor and a more desirable cup of coffee. There is a wide variety of k-cup flavors to choose from. If you get bored with one, experiment with another. The Keurig is great for this reason; there is a wide variety of coffee to explore!
The Keurig milk frother is a great addition to your coffee bar because it lets you make barista-quality lattes from the comfort of your own home. But, just like any other machine, sometimes it stops working. Common issues people run into are a failed milk frother even though the light is on or the frother heats the milk without frothing it.
If this is the first time you’re using your milk frother, make sure you use the correct milk. Skim milk, creamer, or milk alternatives like almond milk might not froth the way you’re used to. According to Keurig, the best milk to froth is either whole milk or 2%.
If you’re sure you’re using the right milk and it’s still not frothing, make sure the lid is on correctly and the milk level is not over the max fill line. If it’s still not working, ensure the whisk is correctly placed inside the machine and free of any gunk or debris.
One of the most common issues people report experiencing with their Keurig machine is that it dispenses too much water. So, if you’re experiencing an excess water leak after your coffee has finished brewing, you’re not alone. Lucky for you, it’s an easy fix.
If your Keurig isn’t turning on, ensure it is properly plugged into the outlet. Next, try using a few different outlets around your kitchen to ensure the issue is your machine, not the outlet you’re using.
If your Keurig splatters while brewing, you might be experiencing a clogged brewing needle. Sometimes if the machine is not cleaned and descaled on a regular basis, excess coffee grounds might build up inside the brewing needle.
Verify that you’re using a Keurig-approved coffee pod and that it fits correctly inside your machine. Using a third-party K-pod might cause your machine not to close because it’s too big. Make sure there is nothing else that could be blocking your machine from closing.
If it’s still not closing, locate the ring under the brewing chamber head. Adjust the ring to make sure it’s sitting nicely in its spot. This should ensure your Keurig closes correctly.
Beeps are the only way your Keurig machine has to communicate that something is wrong. If you’re experiencing excessive beeping, it might be time to clean and descale your machine. If this does not stop the beeping, ensure all Keurig pieces are properly aligned and the machine is plugged into the wall correctly.
Your Keurig should not leak water while preheating, so if it is, you might have a clog. Make sure the brewing needle and k-cup holder are free of debris and accumulated coffee grounds.
If this does not solve your leaking issue, the problem is not due to a clog, and the issue is with the hardware. For hardware issues, you may need to contact Keurig customer support at 1-800-901-BREW(2739) or purchase a new machine if your current one has run its course.
The first step to figuring out why your Keurig is only making half a cup of coffee is ensuring the water reservoir is aligned properly. Keurigs operate with magnets, and any misalignment can lead to problems with your machine.
If it’s still not brewing a full cup of coffee, your machine is clogged and needs to be cleaned. Carefully use a needle to clean the tip of the brewing needle and clear out the accumulated coffee grounds. Use white vinegar or Keurig’s descaling kit to clean out any limescale buildup inside your machine.
Descale your Keuring regularly to ensure you do not face this problem again in the future. When you brew coffee with your Keurig, the inside of your machine accumulates limescale buildup. Descaling is the process of removing that buildup and thoroughly cleaning your machine to ensure you have the perfect cup of delicious coffee every time.
Make sure your Keurig is plugged in, and your chosen outlet is working correctly. To determine if your outlet is working correctly, try plugging a few different appliances into the outlet to see if they work. If they also don’t turn on, the issue is with your outlet, not the machine.
If that does not turn your screen on and you’re sure the outlet is not the problem, try unplugging the machine, waiting 30 seconds, and plugging it back in.
Your Keurig should not be smoking or steaming during the brewing process. If you see smoke, unplug the machine immediately. Remove any flammable objects near your machine and watch it for a few minutes to ensure nothing catches fire. Your safety is worth more than your cup of coffee.
Some common problems that might lead to steaming or smoking Keurig are an empty water reservoir, a dirty machine, over usage, or faulty electrical components. To prevent smoking or steaming, never operate your machine with an empty water tank, and clean your Keurig regularly.
A leaky Keurig coffee pot has plagued coffee lovers since the invention of the K-Duo Carafe. The leaking you’re experiencing could be due to a ridge left by the plastic mold for the carafe spout. This ridge can be removed by gently sanding it down with sandpaper.
Well, because it’s brand new. Think about it, your new Keurig has never had water run through it before, so it’s only natural you might experience a bit of a plastic taste in your first brew. To get rid of it, brew a few cups of coffee without a coffee pod in the machine. This will run hot water through the machine and eliminate the remaining plastic taste.
It can be frustrating when you’re trying to brew a cup of coffee by pushing the blue light on your machine, but the light stays on, and there is no coffee brewing. Lucky for you, there is a simple fix. Open and close the brewing lid and press the button again. Your Keurig should begin to brew your coffee.
As with most issues you might run into, your Keurig shutting off mid-brew could result from a clog. Sometimes, the bottom needle gets clogged by excess coffee grounds and does not properly puncture the bottom of the K-cup. The machine will sense this and turn off to prevent an overflow of water. To unclog the puncture needle, use a needle to gently scrape out the accumulated coffee grounds.
If the puncture needles are not clogged, make sure your water tank is correctly aligned in its holder. If all else fails, your Keurig machine needs to be descaled.
If you’re like me and use your Keurig every morning, you’ll notice when something doesn’t sound right. Like other common problems you’ll run into with your Keurig, a clog or buildup of limescale could be the culprit. Make sure you clear out any clogs and descale your machine when it starts making loud noises.
Additionally, your machine might be making loud noises when drawing water because the water tank is not properly aligned. Double-check to ensure the reservoir is where it’s supposed to be and full of water before you brew your next cup.
If all else fails and your machine still makes noises, it might be time to contact Keurig customer service. They can be reached at 1-800-901-BREW(2739).
The first step to finding out why your Keurig will not pump water is to verify the water tank is properly aligned with the machine. Many Keurig components run on magnets and will not work if everything is not where it should be.
Hopefully, this will solve your water pump problem, but if it doesn’t, it might be an internal issue with the machine’s pump. For additional help, reach out to the Keurig customer service department at 1-800-901-BREW(2739).
If there is water in the water tank and your Keurig keeps telling you to add water, remove the tank and thoroughly clean it and the water pump opening on the base. Make sure the tank is sitting correctly in the base.
There are a few reasons your Keurig machine might be blinking at you. The most likely reason is your machine is sensing a buildup of lime scale and needs to be descaled. If you’ve just recently cleaned your machine and it’s still blinking, make sure the water tank fits nicely in the base and is full of water.
You don’t want your Keurig to immediately run the water when turned on, and it could be caused by excessive air getting in the machine and triggering the pump. To fix this, gently flip your Keurig machine upside down and tap on the bottom to clear any clogs.
This might sound odd, but the Fr error message on your Keurig Duo means the machine is too cold. You might see this message frequently if you live in a colder climate or if you just took your Keurig Duo out of storage. To fix this, bring the Keurig Duo into a warmer environment and let it sit for about 30 minutes to warm up to room temperature. If you live in a cold climate and anticipate your machine getting too cold continually, consider bringing your machine into a warmer room overnight.
If you have a Keurig 2.0 Carafe, you might experience a problem where your Keurig says the setting is incompatible with the carafe. This message lets you know you’re using a K-cup that Keurig doesn’t authorize. To fix this, make sure you’re using a Keurig approved K-cup, as using any third-party pods might damage your machine and void your warranty.
Like almost every other issue you might run into with your Keurig, an error message that says water under pressure could be caused by a clogged puncture needle. When the needle is clogged, it messes up the water pressure since water can’t get through to brew. To fix this, carefully clean the puncture needle with a needle or straightened paper clip to remove built-up coffee debris.
When you hear “regular coffee maker,” that normally refers to a drip coffee maker. The first significant difference between the two is the cost. A Keurig is a bit more expensive than the average automatic drip machine. However, we cannot just look at the price tag when we talk about which one is better.
So which one is better? Well, the drip coffee maker wins that one. But Keurig is more about convenience than award-winning coffee, so if “fast coffee” is your #1 priority, then a Keurig might be right for you.
Though mold is not a common problem for your Keurig coffee maker, you could run into some if your machine isn’t cleaned regularly. Make sure to always rinse and wash your water reservoir. To learn how to wash your brewer, refer to the steps above.
Bleach kills everything, so it must do a great job of sanitizing my coffee brewer, right? No! Not only is using bleach an ill-advised solution for cleaning your Keurig, but it’s also not recommended for cleaning any coffee brewers.
If you want to upgrade your at-home barista lifestyle, you may consider looking at the best Keurigs on the market. As for which model you choose, it all comes down to your taste and how you like to brew your lifeblood. Don’t forget to also explore the wide variety of k-cups available.
This has been a lengthy troubleshooting guide on how to take care of your Keurig. If you diagnose your problem and try one of our solutions, remember to contact Keurig customer support if you still don’t have any luck resolving your issue.
Always remember that this machine requires attention and maintenance. So unless you want to go back to drinking cowboy coffee, I suggest you look after your Keurig.
Over the years, people have come to find that most problems with Keurig aren’t the end of the world. They wouldn’t trade their ultimate source of convenient coffee for anything.
While there are a lot more durable and convenient coffee brewers out there, not many can match the simplicity or consistency of the Keurig coffee maker.
Finally, the Keurig community is large, and there are many forums and guides to help you if yours ever breaks down. You can also compare and discover different flavors and little hacks to make your experience a better one.
Your Keurig stopped working or it’s not brewing properly? Need help with Keurig 2.0 troubleshooting? Here are the most common Keurig 2.0 problems and how you can solve them.
This can be frustrating but don’t worry, most of these things can be fixed in a few easy steps. Here are Keurig 2.0 troubleshooting tips you can use to fix your coffee maker (and your morning as well).
If everything seems fine, the water reservoir is in place, the brew button has been pressed and nothing happens for more than 5 minutes, call Keurig Customer Service so they can troubleshoot your machine.
To turn on Keurig 2.0, plug in the brewer, then press and hold the power button (the power icon will appear in the bottom right corner of the touchscreen). You should see a Welcome note. If it doesn’t turn on you can try several things: check to make sure that the brewer is plugged securely; unplug and plug in the brewer; plug the brewer into a different outlet. As the last step, Keurig even recommends resetting your home’s circuit breaker.
It’s absolutely normal for a Keurig 2.0 not to dispense water in a stream but to trickle coffee. As long as you get a selected beverage size everything it’s fine. If you’re getting only partial cups, try cleaning exit needles and descaling the machine.
If nothing is clogged but the machine still leaks, it’s probably the hose or valve inside the machine and you will need to call Keurig Support for further assistance.
If your Keurig 2.0 won’t stop pumping water try the tap method: turn off the unit, remove the water tank, turn the machine upside down, shake slightly and tap the bottom a few times.
If you’re using distilled water, switch to tap, filtered, or bottled water – this should fix the problem. It’s not recommended to use distilled or softened water in Keurig coffee makers.
If your Keurig 2.0 is leaking water after brewing, try cleaning the k cup holder and exit needles, and don’t forget the little tray that sits under the k cup holder. This part can get full of grounds and debris and that can cause problems. Take it out and wash it with dish soap and warm water.
Keurig “water under pressure” error indicates the problem with the exit needle. Carefully open the handle, take out the pod and clean the exit needle. You can clean exit needles using a paper clip or you can use Keurig maintenance accessory. If this happens more than once or twice in a row, or cleaning isn’t helping anymore (that’s possible too) call customer service for assistance.
Unplug and plug in the brewer again to repeat the process, just in case. Make sure that the water reservoir is in place and there is enough water in the tank. If everything seems fine but still nothing happens, it’s recommended to call Keurig customer service.
There is a fix that worked for some of our readers. Unplug the machine, fill the tank with hot water and turn the machine back on. The machine should recognize hot water and start working again. Please note, Keurig only recommends adding cold water in the tank, so while the fix usually helps please use it at your own risk.
Sometimes Keurig 2.0 won’t brew if there’s not enough water in the reservoir. If you lift the handle or move a carafe after you turn on the auto ON, the auto brew will cancel.
Unfortunately, screen issues are a very common Keurig 2.0 problem. Usually either the touch screen doesn’t work or there’s a blank screen. There’s really not much you can do about it except unplug and plug in the brewer to see if it work. This fix can often help (YouTube), so you can try that as well.
Please pay attention to how often this happens. If it’s just once or twice it’s not a big deal, but if you think it’s happening too often, call Customer Service. It’s not something that will solve on its own and you probably don’t want to turn the machine on and off all the time because the screen goes crazy.
If you’re getting ground in your cup, switch to tap or bottled water. Keurig doesn’t recommend using softened or distilled water in their machines. If you’re using softened water, empty the tank, fill the tank with tap water and run a few rinse cycles to rinse the machine. This should solve the problem and you should be able to make the coffee without any issues.
If you want to use your own coffee in Keurig 2.0 or you simply prefer eco-friendly options, you can purchase Keurig 2.0 reusable filter for $8.00. This filter works with all 2.0 series brewers and it’s optimized for brewing a k-cup size (4 – 12 ounce). If you want to brew your own coffee as a carafe, you can get a reusable carafe filter.
I hope this helps. If this didn’t solve your problem or you don’t see a specific issue listed here, please contact Keurig Customer Service for further help. Customer Service is available 7 days a week at 866-901-2739.
That’s why in this comprehensive guide, I will let you in on the steps to turn off that descale light in your Keurig coffee maker as we also cover: What’s the purpose of the descale light?
We’re just of one blood in here, really. You didn’t buy a Keurig if you’re not a big coffee fan. So if you’re looking for more ways to prolong your coffee maker’s life, this article is for you!
Your Keurig actually doesn’t have a sensor inside that can detect when you’re running out of water. But it can detect if the water isn’t running as fast as it is supposed to.
Some reusable cups are made to give more room for water flow compared to others. It could also be that the cup is packed way too tightly and that’s causing the restriction of the normal flow of water, causing the Keurig descale light to stay on.
Wondering how it happened that your friend who has the same Keurig coffee maker isn’t having the same problem with the Keurig descale light as you have?
The great thing about this Keurig Descaling Solution is that it doesn"t have a strong smell to it, unlike vinegar, which can leave a strong smell and possible aftertaste in your machine!
...there’s an exit needle along with the other components so be vigilant and careful if you don’t want to end up with bloody hands and a messy Keurig machine.
You can descale your Keurig coffee maker with the simple process below which can be applied to the classic Keurig machine. Shut off your Keurig machine and make sure that it’s unplugged to avoid any accidents.
Now, your Keurig machine has a water filter where your water passes through before running through the coffee grounds. Take that water filter out of the machine.
Now that the Keurig descaling solution bottle is empty, fill it up with water and pour it into the water container along with the descaling Keurig solution.
What you really need is citric acid that is instrumental in dissolving and scraping off all ground coffee gunks and mineral build ups in both the water reservoir and to the innermost parts of your Keurig K machine.
If the Keurig descale light stays on, just repeat the process with just water. For the Duo, remember to press 8oz and 10oz buttons at the same time, holding them for 3 to 5.
As mentioned earlier, citric acid is the main ingredient to a squeaky clean Keurig coffee machine, not to mention that it’s readily available in most home kitchens nowadays.
Citric acid is the main ingredient in Keurig’s own descaling mixture so if you’re looking to be more practical and want to have a descaling ingredient to have in your house ready at all times instead of a bottle of solution, then a bag of citric acid may just be your best bet.
Keurig coffee machines work with needles in a way that it pierces through the K cup (refillable K cups). It lets the water in to pass through the coffee grounds inside the pod, and then through the Keurig exit needle at the bottom of the K cup to deliver you a ready-made cup of coffee.
If you are unable to clean the needle, relatively cheap replacement parts can be purchased. Just make sure you select the replacement part appropriate for your Keurig model.
Whenever things go wrong with our machines, a good push of the reset button will often save the day. But unfortunately, the Keurig coffee makers don’t have a reset button.
You can also detach all the components such as the water tank while letting the unit rest for a couple of hours. How often should I descale my Keurig?
As a coffee lover, we know that coffee machines, such as the Keurig machines, are literally life. Because we need them to make our different types of coffee drinks every day!
As a brand and manufacturer of the now-infamous single-brew coffee maker, Keurig has been around for a while. And like any other product, Keurig coffee makers have their problems too.
It’s only out in the wild while at work or at home where the true tests play out in everyday usage. We’ve had hundreds of comments and emails with user feedback which plays a large role in building this guide about Keurig coffee maker problems.
You’re here because you’re experiencing a problem with your machine. Unfortunately, there are many issues that could be causing your Keurig not to brew.
Keurig coffee makers don’t have reset buttons for users. There are some internal thermal reset buttons, but they are difficult to access and are for a very rare and specific problem.
If you have a specific error, it becomes much easier to solve the problem. The three easier problems to deal with are if your Keurig says to descale, prime, or add water.
Did you drop your Keurig? If not, great! However, sometimes parts can unseat themselves when bumped or moved around on the counter, causing various problems.
You’ll also need to check the needle and brewing area for dirt, leftover coffee grounds, coffee oils, or other debris that has built up. If you notice any of those issues, skip step 4.
The method of flipping your Keurig upside down and giving it a gentle spank on the bottom might work, but it can be dangerous. After all, not everyone has the strength to do that.
If you notice any damage, such as the magnet in the water reservoir not moving because it’s rusted or corroded, then you may need to replace it or the whole reservoir.
When was the last time you gave your Keurig a deep clean? Keurig coffee makers are susceptible to hard water scaling and coffee grounds in places where they shouldn’t be.
To clean your Keurig, you will need to drain it, then take it apart, piece by piece, and clean each separately. You shouldn’t need any tools for this. The needle and brewing area will also need to be cleaned.
To descale your Keurig without breaking your warranty, you should follow the directions for your model and use the approved Keurig descaling solution.
Unfortunately, descaling with vinegar is not an approved method. However, I and many others have done it without issue, and it seems to work pretty well.
If you made it this far without success, then an option is to contact customer service to see if they can help you under warranty. You can contact Keurig customer support at 866-901-BREW(2739).
Struggling with a broken brewer is not a great start to the day. Knowing why your Keurig won’t work might help you understand what’s going on and how to fix it. Here are some issues that can lead to problems:
If you’ve tried all my troubleshooting steps and your Keurig is still not working, here is a list of problems and where to find more information on how to fix your machine.
Recently, Keurig announced its most intelligent brewer yet: the K-Cafe SMART Single Serve Coffee Maker, the second machine in Keurig"s lineup of connected at-home brewers. It follows behind the Keurig Supreme Plus SMART brewer and adds several new functions, including the hot/cold milk frother and Keurig"s Barista Mode.
Is technology enough to counteract this foundational issue? Are we doomed to always make flavor sacrifices for convenient coffee, whether it be for pods or instant coffee? Do you need a bigger, better, "smarter" Keurig? We explored one to find out.
The K-Cafe SMART Single Serve Coffee Maker is currently only available through Keurig"s website, with plans for expansion into stores sometime this fall, according to Keurig. The machine"s MSRP is $249.99, but a 50% discount may be available by purchasing a Keurig Starter Kit. The kit, and thus the K-Cafe SMART discount, requires the purchase of four boxes of pod products and a commitment to purchasing 16 boxes of pods over a calendar year via auto-shipments.
Upon opening your K-Cafe SMART brewer package, you"ll find the machine"s quick start and maintenance guides, a pamphlet for the Keurig app, and a couple of coupons — ours were for McCafe, Donut Shop, and Green Mountain coffee pods, and a container of Keurig descaling solution. There"s a small item in the mix that you"ll want to be sure to set aside — it"s the water filter and instructions for installation of the filter. The box will also contain the brewer itself, its runoff/spillage tray, a water reservoir (which expands on the more convenient pitcher-like style of a reservoir that"s emerged in newer models and makes it distinctly separate from the machine for easier access), and a milk frother.
You"ll first open up the quick start guide and locate the first step. There are only four steps in the guide, but it will take much more exploration than that to get fully familiar with the machine. The first thing Keurig prompts users to do is scan the QR code on the back of the machine to download the Keurig app, but we actually recommend reading the water filter instructions first. The filter must be rinsed and soaked for five minutes, which wasn"t mentioned in the start-up guide and held us up later on.
If you don"t already have one, the Keurig app will prompt you to make an email-based account. Once the app is downloaded, an account is made, and the brewer is plugged in, the app will lead the user through a series of simple steps to connect the brewer and app, then the brewer and Wi-Fi. We found this process incredibly user-friendly, as most of it takes place on your phone and not the small display screen on the Keurig. The back of the guide provides a few housekeeping things that need to be done before brewing can commence: The reservoir should be rinsed and filled, the frother should be cleaned and dried, and the machine should undergo a cleansing brew, which the user will be prompted to do once the machine is on and connected anyway. After the cleansing cycle is complete, you"re ready to start brewing.
The main feature of the display is the large Keurig logo; this button is to start brewing. The temperature can also be changed between six settings with the temp button: warm, warmer, hot, hotter, X-hot, and max hot. We tried a coffee on warm versus the signature brew default settings, and there was a discernible difference (signature brew is hot enough to need a few minutes of cooling). The strength of the brew has five settings and can be changed on the machine with the strength button: balance, rich, robust, strong, and intense. When selecting the signature brew button after strength and temperature are picked, the machine overrides the customization and brews on a predetermined setting meant for drink optimization, allowing the user to pick the size of the coffee between 6, 8, 10, and 12 ounces.
The frother is the black pitcher that comes in its own smaller box within the Keurig packaging. It has two basic settings: hot and cold froth. Toggling between the two might be confusing at first because we think the two buttons on the frother could have been a bit more distinguished from each other, but the upper, smaller button with the horizontal line will switch the frother"s function between cold (the leftmost indicator light with a snowflake design) and the three settings of hot. The one, two, and three numbers indicate levels of froth or the ratio of bubbly foam to milk. The No. 1 setting is the least amount of foam, equivalent to a latte. The middle No. 2 setting makes a moderate amount of foam that was close to a wet cappuccino. An indicator light will glow on whichever setting is selected — blue when on cold, red when on hot froth settings — and the lower button with the K logo will run the frothing cycle.
The machine cannot run its brew and frothing functions at the same time, so if you attempt to start a brew while frothing is occurring, the brewer will inform you that the coffee will be made when the frother is finished. The frother is easy to use and significantly elevates at-home craft coffees, although not to the degree that a steam wand would.
So what difference does a machine like this make in the quality and taste of coffee it"s producing compared to other Keurigs? We feel Keurig made an earnest attempt to address one of the most important foundational elements of its machines — how well it brews a classic cup of black coffee — with its Brew ID technology. With this feature, the brewer can detect the brand and roast of the pod that"s being brewed and will update the temperature and water flow of the brew based on the coffee roaster"s recommendations.
But water moves through pods in a hurry, so what about the weight-to-water ratio issue, and over- or under-saturation? Keurig states that the new brewer continues on the five-needle entry points into the pods — many older and/or smaller machines have just one, but the K-Supreme Plus SMART has five. The company calls it "multi-stream technology." Five entry points into the pod allow for more saturated coffee grounds, rather than the lone stream tunneling through the grounds. Keurig also installed pressure controls in the new model, so the water can pass through grounds in varying forces for lighter or stronger extractions.
We blind taste-tested a Green Mountain Dark Magic dark roast as a signature brew from the K-Smart and a freshly-brewed pour-over of the same brand and roast using bagged grounds, and we couldn"t tell the difference. That"s a win for Keurig after we"ve experienced our fair share of weak, sour, under-extracted pod-style coffees.
It"s key to understand the difference between steamed and frothed milk so you have realistic expectations when preparing your first drink with the machine. The former is made by heating milk with a wand that emits pressured steam; the milk is injected with tiny bubbles, called microfoam, giving lattes that velvety texture. Steamed milk is less voluminous but has a thicker mouthfeel. Frothing, on the other hand, creates a more cloud-like foam that, while light and airy, dissipates quicker. Frothing works for cappuccinos, but steaming is considered best for lattes. While we did get that pillowy layer of foam on the lattes we made, the milk incorporated into the drink was noticeably different texture-wise than a true barista-made latte.
The Keurig app is critical to success with the K-Cafe SMART, and if you take any advice from us, let it be that you should explore everything the app has to offer before even making a basic coffee. There"s no guide material for the app, so it"s on you to get familiar with the resource. If you try to dive into the K-Cafe SMART without knowing the app, you may feel overwhelmed.
"After you brew a cup of coffee, [Brew ID] will give you recipe recommendations that are perfect for that pod," explains Keurig VP of Keurig Experiences Annie Oh. "So, let"s say you brew Peet"s Major Dickason"s. When you go into your app, you"ll see a series of recipes that pair very well with that pod."
We also have to give the Keurig K-Select Coffee Maker a shot at a comparison, since it has a large reservoir, has more than one strength setting, and employs Quiet Brew Technology, which the K-Cafe SMART"s product information doesn"t mention — all for less than $150. If you"re a coffee drinker who likes what they like — regular coffee and no fancy milk — all you need is the K-Select. We also had one instance of the machine"s pod-reading technology believing that the loaded pod was used, when it was brand new, but we"re blaming that on the not-yet-up-to-date software.
Like other Keurigs, this one can use on- or off-brand coffee pods, doesn"t require Wi-Fi to operate, and needs a consistent maintenance schedule. One thing you must know about Keurigs, especially this one, is proper maintenance is necessary if you want the machine to work without issue. The frother should be thoroughly rinsed immediately after each use — caked-on milk residue would be something you do not want to deal with, and since the frother can"t be submerged due to its electrical contacts, soaking may be a hassle.
Does your grandma who"s still rocking her single-serve Keurig from 2010 need the K-Cafe SMART for Christmas? We have to say, probably not. Keurig has a wide array of models that appeal to the coffee lovers that don"t have many asks, and we think there are many demographics and lifestyles that the suite of "smart" features Keurig is slowly rolling out just won"t hold any appeal for. We also think that there"s an opportunity for more introductory guidance for the average consumer when the K-Cafe SMART is first being unboxed and brewing its first brews since there was a lot that we had to seek and understand on our own.
However, the perfect K-Cafe SMART owner certainly exists. Oven-baked French fries aren"t the same as a hot order from a fast food joint. A canned root beer just isn"t the same as one flowing from a tap. And, just the same, lattes and cappuccinos just seem to be a little sweeter when they"re handed to you by a smiling barista. But with the user-friendly frother, artisanal drink recipes, and auto-ship coffee pod service, Keurig has come up with something special for java drinkers that are explorative with their coffees, particular about their morning routines, or just want to save a few minutes — and a few bucks — by skipping the coffee drive-through each day.
I have the same problem. I’m so tired of going through Kurig machine because they all stop working after 10 -12 months. My first duo stopped working on the carafe side after about 9 months. My replacement is now doing the same thing after 6. Im so over it.
i have only used this side maybe 3 or 4 times. Now got clogged and won"t work. Called customer service. They want to send me a new needle. I told him that has nothing to do with the brewing side. it has something to do with the water line its getting clogged and my filter fills with water and wont come out. Now all my lights are on and won"t turn off. Now the other side for my k-cups is not working. if i can get the k-cup side working that is all I need. Will take the new part and hopefully that side will work. Not happy I need my coffee.
Take all the removable parts off of your Keurig (water tank, filter and basket, carafe and cup tray), turn machine onto its side where you can see up into where you would put the basket. It is probably filled with old coffee grounds. Take some q-tips and toothpicks and scrap out the grounds. Turn it upside down and tap it to get them out. You should be able to put it back together, and power it up. Run a full pot of water through it. You might have to repeat this a couple of times until the line clears, took me doing this several times to get it to work properly. Keurig tried to tell me my machine was broken, it isn"t, just clogged up. Works fine now.I guess they can keep their 48 cent coupon.
Seems like a trend after reading the comments on this site. My first Keurig Duo quit brewing the coffee pot side of things after about 10 months of service. The red light would start flashing immediately after selecting the pot size. I called Customer Service and after some discussion, they replaced it. The same thing is happening now with the replacement. I love the idea of having the choice of brewing a pot of a single cup, but this machine has been nothing but trouble!
Thanks to this site I called and customer service took care of it. I have owned several types of their coffeemakers and have always received great service. Thank you Keurig.
Carafe side no longer brewing. Serial number is 2 years old apparently, bought on Amazon a year ago. Customer service guy was friendly. In the end offered a measly 20% discount on a new one. That’s ok customer service but nothing to brag about.
I have a Keurig Duo and my problem is with the coffee brewing side. Occasionally after brewing it appears that the coffee grounds have exploded in the top of the coffee maker and it is very difficult to clean.
It will not brew coffee. It runs about a tablespoon full and then the please wait hot do not lift message comes on and will not go off unless I unplug from wall outlet and reset. Then it still will not brew. I have taken apart and cleaned with no luck. Not happy...what can I do?
My old Keurig quit brewing after a K-Cup exploded in it. I cleaned everything and then it wouldn"t brew. I called customer service and they were helpful. It quit putting holes in the bottom of the cup so they are sending me the part to fix this. Hopefully this will work. My model that makes a whole pot is obsolete and they only offer single cup brewers now.
I have been a Keurig user since 2007. You couldn"t buy K-cups in any grocery store, I used to buy them online. I recently replaced my little, one cup machine for a 2.0 K350. I should have never purchased it! This is the worst machine ever. Exploding K-cups or cups that never finish brewing. I have done everything short of building a new machine. It acts as if the cups are not long enough to get punctured by the needle. I have also checked that and the cups actually push up instead of getting pierced by the needle. I have found a Gourmia online and I am going to give them a try. Fingers crossed.
Received mine as a gift. Keep getting underpresure message . Cleaned as instructed with paper clip. Next brew good. Then under pressure message . Not a happy coffee drinker.
Due to the fact that you cannot use a manual K- cup, (refillable), or anything that doesn"t fit exactly right in the holder. K-Cups will not stay in the correct position so it keeps creating the message that the water is under pressure. I have gone through a case of K-cups trying to get it to work. I contacted customer service I have CLEANED the needle 2-3 times with the process in the trouble shooting guide.
It is not that the needle isn"t clean it is only two months old. I am so disappointed I had an old style Keurig and and threw it out because it only made about 6 oz at a time. It did work though!
If I could find the part I would try just replacing the basket. I really do not have time to run back and forth to the store or pack it up and ship it back.
Setting not compatible with carafe... remove carafe... I have tried every setting I could but to no avail. Pod has 4 on it but it will not let me change 2 on pod setting to 4
Screen blank except button in right bottom corner. Press it and it starts pumping water. Only stops when unplugged. Tried all the reset tricks: holding the on icon, slapping it, etc, still keeps pumping water. Can"t get to another screen to try any of the other tricks but I can drain cold water as fast and as long as I can put it in??
I have tried about everything to get my Keurig to run. It had been running sluggish and I noticed the de-scale light was one. I started de-scaling with vinegar and it completely quit. Water is coming out of the side dispenser. The needles are clean. I tried covering the white flexible nozzel that goes into the resevouir. When I first did that, it spit out alot of light brownish liquid. After that, nothing. Hums as if it is taking in water, but the water level does not go down. It will not produce anything. Suggestions?
Ok, so I attempted to rescale my unit. It of course got plugged like it does every time. Watched some videos and ended up turning it upside down and banging the crap out of it, blew out the the plastic piece where the reservoir is and blew out the line where the needle is in the front. Now the Keurig says it’s ready to brew. When I lift the handle and close it again, it says ready to brew but none of the lights blink to select a cup to brew. Does anyone have any ideas on how to correct this? Could I have got some things set inside that is preventing something from engaging in there?
My K-500 2.0 brewer is 2 years old. Works great for the first cup in the morning, but when making second cup 20 minutes later, it stops half way through and says "please wait", then it says "preheating" which it is not, as you cannot hear the element heating the water. It may or may not finish this second cup, if it does, it takes at least 5 minutes. After this again this morning, it shut off then came back on on its own and poured a half cup of water into the tray (no pod in the machine). It"s been cleaned and like I said, first cup always works fine. Sound more like an electronic/computer issue, anyone have any ideas?
I have a brand new K250. I started the initial cleansing brew process as the manual describes. When I lift and lower the handle I never see the dispense hot water message. There is no cartridge in the unit. Instead I see the brew your first k-cup screen suggesting brew size, strong selection etc. Has anyone else experienced this issue and if yes is there a fix. I can process hot water from the brew menu but this issue tells me there may be a fundamental problem with this unit. Please advise. Thanks.
I came to this site looking for reason why my keurig 425 wasn"t brewing or just dripping ... I tried the paper clip to clean out needle..then i read comment about turning over the coffee machine hitting from the bottom.( once you removed the water tank and drip tray) i did it maybe 2 or 3 times..I started brewing full force :). my niece start laughing at me...
All three size buttons plus menu resuscitated my B60! I had the dreaded "Not Ready" message and had tried dozens of solutions. Four buttons did the trick.
I"d probed every tube in this machine to no avail. The screen cleaning worked fior me. I had already been pricing a new one. Thanks for the information.
Alright. I didn"t see this issue in the comments below so here goes. When the power goes out my kuerig won"t heat and it also shoots all the water out in preheat mode. I"m talking empties the tank. I have unplugged it. Turned it off nothing helps the second I turn it back on it proceeds to pump all the water out whether the lid over the coffee is shut or not.
My Kuerig 2.0 has power you can see the power button if you push it it will not turn the power off or on reservoir light is not on and I"ve only had this machine approximately 2 1/2 years. How do I reset it or get the main screen working again properly
Read comments. Emptied reservoir, had paper bits in it,. Not sure where those came from. Washed reservoir with water until paper pieces were out. Filled it back up. It turned on, heated, and brewed. So glad to have found this site and that the solution worked. Had machine just a little over 16 months, this was my first problem with it.
My keurig would not work with a pod in it but would work without the pod. After much frustration I realized that the needle in the cup that the pods fit in was stopped up. I cleaned it out and it worked fine.
Happened upon your suggestion for resetting the constant not ready flashing on our keurig quite by chance...thought why not try...it was amazing!! We were ready to toss it...thank you so VERY MUCH!!!
Editor"s note: Bill, I"m just the guy who writes and publishes this website. I don"t manufacture or sell Keurig brewers. ; ) You should reach out to Keurig Customer support. Nick
my Keurig coffee maker has a add water light that stays on , so it makes it unable to brew my coffee .bought it in November. called the company and they are sending me another water container .don"t know what the water container has to do with it. but i,am not going to kick it before I get it.
Keurig coffee maker is a piece of junk. we have always used filtered water. lasted 6 months. PIECE OF JUNK DONT THROW YOUR MONEY AWAY. Going back to our Bunn.
Machine we"ve had for two years started showing "not ready" on menu and did nothing else. Completely unresponsive. Had tried several things that didn"t help, but I read here about holding down the menu button and three other buttons at the same time. That shut the machine off and when I turned it back on, it was back to normal.
I got my Keurig from a friend when he bought a newer version. It was working fine, the screen was a bit leggy, but now the screen has the small power button and it"s lagged. It won"t brew anymore and getting the screen to show anything but the lagged power button is a chore. Will customer support send me a new Keurig even though it wasn"t originally mine? Thanks!
I finally discovered the correct solution! Inside the water reservoir, at the bottom, resides a large black plastic bushing / screen assembly which is attached with three small screws. Guys, get your gal with small hands to help...space is very small! Remove the three screws and remove the bushing. The bushing has a sealed screen which I scrubbed with enthusiasm with a small fingernail brush. Once I rinsed the screen thoroughly and had 100% water flow through the screen, I reinstalled the bushing / screen assembly with the three screws.
My 1 week old keurig 2.0 only brewed ONE cup of coffee, and hasn"t worked since! we have done everything possible, from utube suggestions, to all keurig maintenance/cleaning. Hot water runs through perfectly, but, when we place the (keuring brand) pod in, message comes up at half a cup: "brewing interrupted, water under pressure, perform needle maintenance", and coffee grounds are EVERYWHYERE! we"ve cleaned the machine 10 times, as well as paper clip in needle (and unplugging and waiting) turning upside down and a gentle tap, nothing works!! hot water runs through with no coffee grounds!! but will NOT brew the 12 oz option. the 10 oz option has coffee grounds in it, and you can see the coffee spilling through around not just thro the needle!!please help???
My keurig 2.0 will not brew the 12 oz cup, keeps saying : brewing interrupted, water under pressure, perform needle maintenance. we have done everything possible, all the cleanings, everything with paperclips, to using cleaning device, to turning machine upside down. Hot water comes th