your laptop lcd panel is blank when you boot up made in china

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Brightness issues can be both hardware failures or simply settings that need to be adjusted, below are a few steps to help determine the point of failure.

Lines on the LCD BISTin this case point to the LCD Screen itself. If the lines are not seen during the LCD BIST we would then look to the Video Card, System Board, or the LCD Cable

If the screen is working, the second test displays a series of white, red, green, andbluescreens for approximately 20 seconds. Every two seconds the system beeps and the keyboard lock LEDs flash as the screen color changes to indicate the test is in progress.

Dell recommends ensuring that the device drivers and BIOS are up to date using the SupportAssist application for optimal video performance and to help resolve common video-related issues.

NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.

To learn how to manually download and install a device driver such as Chipset, Video card (GPU), and Monitor driver (if required, most monitor drivers are delivered automatically through Windows Update) on your Dell computer, see the Dell knowledge base article How to Download and Install Dell Drivers.

We must verify whether the problem is the display screen of the laptop, video card (GPU), or video settings on the computer. A straightforward way to identify this is to connect the laptop to an external monitor or TV.

If the issue persists on the external monitor, it may be an issue with the video card (GPU) or video settings and not the laptop LCD panel. Go to verify display or video issues in Windows Safe Mode. Otherwise, go to the next step.

Performance issues may occur if there is any damage to the LCD screen. The display may stop working, work intermittently, flicker, display horizontal or vertical lines, and so on, if there is damage to the display screen.

If you notice a physical damage, contact Dell Technical Support to learn more about repair options that are available in your region. If there is no damage, go to the next step.

Dell laptops have integrated diagnostic tools that can determine if the screen abnormality is an inherent problem with the LCD screen of the Dell laptop or with the video card (GPU) and computer settings.

When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry images, horizontal or vertical lines, color fade, running a diagnostic test on the LCD helps identify if the issue is with the LCD panel.

Press and hold the D key and turn on the computer to enter the LCD built-in self-test (BIST) mode. Continue to hold the D key until you see the entire screen change colors.

If you do not detect any screen abnormalities in the integrated self-test mode, the LCD panel of the laptop is functioning properly. Go to the Update the video card (GPU) driver, monitor driver, and BIOS section.

If you notice any abnormalities in the LCD built-in self-test mode, contact Dell Technical Support to learn more about repair options that are available in your region.

Windows Safe Mode does not load any drivers, startup applications, third-party services. This will help us identify if the issue is related to the operating system, video settings, device drivers, or third-party software. To learn how to boot your computer into Safe Mode, see the Dell knowledge base article below based on the operating system that is installed on the computer:

Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide security patches and protection from malicious attacks, or even add new features to the operating system.

Display settings like brightness, refresh rate, resolution, and power management may affect the performance of the LCD screen on your Dell laptop. Changing or adjusting the display settings can help resolve several types of video issues.

NOTE: Depending on the model of the Dell laptop, the shortcut keys to adjust or change the brightness may differ. See the User Guide or User Manual of your Dell laptop for model-specific information.

If you find that the Dell laptop is unresponsive to touch, touch stops working entirely, or other touch-related issues, you can try some common troubleshooting steps to help fix the touch-related issue.

Stress Test can thoroughly diagnose the video card (GPU) on your computer and report any potential hardware problem. Running a stress test on your computer can verify if the hardware components are stable and thus reliable.

System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your computer, System Restore must be used before you try to restore the operating system to factory default settings.

If the diagnostic tests on the LCD panel and the video card (GPU) passed, it is most definitely an issue that is related to software that is installed on the computer. If the above troubleshooting steps did not resolve the issue, you may try to restore the computer to factory default settings as a last resort.

WARNING: Restoring or resetting the computer to factory default settings will erase all personal data on the computer. Back up all important data like documents, images, music files, spreadsheets, videos to an external hard drive or a cloud-based backup like Microsoft OneDrive.

Dell computers are built with a small amount of hard disk space that is reserved for reinstalling the operating system. This method is the easiest way to restore the computer to factory condition. The restoration process deletes all user data from the computer, so be sure to back up all your files before starting this process.

Based out of Taiwan, Acer is known for some of the best-performing systems in the world. Though, there are times when even the best of laptops can malfunction. For instance, a lot of users complain about Acer laptop monitor not turning on and getting the Acer laptop black screen. If you have also got the Acer black screen of death, don"t worry – it is quite a common issue. In this troubleshooting guide, I"m going to tell you how to fix black screen on Acer laptop easily!

Since the Acer laptop black screen of death can be a crucial issue, users can end up resetting their system to fix it. In that process, you might end up losing some of your important system or user files. Therefore, what you should do first when your acer laptop screen won"t turn on is restoring and making a copy of your files and documents. You can use a reliable recovery tool like

Since the application supports all kinds of major data types and computers, you don"t have to worry about any compatibility issues. All you got to do is install Recoverit Data Recovery on your Acer computer and follow these steps:

Once you choose to create a USB bootable drive, a pop up message will appear requiring you to format your USB flash drive. Make sure you have backed up your important data before formatting the USB drive. Then click the "Format" button to proceed.

The creation of a bootable device will start. During the process, please do not remove the USB flash drive. As the creating process takes a while, please wait until the bootable drive used to boot your acer laptop up is created.

Once the bootable media is created, the window will display two simple instructions to follow to complete your data recovery from Acer PC having startup problem.

Adjust BIOS to boot from USB, allowing Acer computer to boot through your bootable device. Restart your crashed Acer laptop and press the BIOS entry key when the first screen is displayed.

Once you have restarted your Acer PC, you will find that your computer not displaying anyting is bootable, and you can recover and backup any data from it.

If you are getting the Acer computer black screen even when the system is turned on, then you can try the following fixes after backing up your data. Since it can happen due to hardware or software-related reasons, you need to follow a stepwise approach to fix this.

To start with, I"m going to list the simplest way to fix the Acer Aspire black screen problem. If there is a minor issue with its firmware or booting, then you can try to power reset your laptop. To do this, just press the Power button on your laptop and keep holding it for at least 15 seconds.

This will forcefully perform a soft reset on your Acer system and would turn it off. Afterward, let go of the Power button, wait for a while, and press the Power key again to turn it on.

If you have got the Acer black screen, then you first need to check whether the issue is with the screen or caused by a firmware problem. For this, I would recommend connecting your system with an external monitor. You can use the connecting cable and simply fix it with an external monitor. If you get the correct display on the external monitor, then it means the problem is with your laptop"s screen (and not its firmware).

Step 3. If an image displays on the external monitor, the reason might be a graphics driver conflict with the laptop LCD display. So solve this, you need to install the latest graphics and chipset drivers for your specific computer.

Another smart solution to fix the Acer Chromebook black screen of death includes the use of function keys. You might already know that there are certain functions and special keyboard shortcuts that we can use for different purposes.

Sometimes, even a driver-related issue can also cause the Acer computer black screen problem. For instance, if the driver has become corrupt, is outdated, or has not been installed properly, then it can make your Acer laptop go black screen after the logo. To fix it, you can consider reinstalling or resetting the graphic card driver.

Step 1. Firstly, go to the Start menu and launch the Device Manager from here. You can also go to its Control Panel > Device Manager to get this option.

Step 2. Expand the Display Adapter options and select the installed graphic driver. Right-click and choose to uninstall the driver to get a wizard. You can just complete the wizard to remove the installed driver.

Step 3. Once the driver has been successfully uninstalled, you can go to its official website and download the relevant driver software for your system.

Alternatively, you can also reset the driver or update it apart from reinstalling it. You can get the option to update the driver or disable/enable it from the Device Manager as well.

Chances are that a virus or malware attack on the system"s disk could have also resulted in the Acer laptop black screen. For instance, it could have corrupted the disk or the Windows partition, leading to the malfunction of the system. To fix the Acer Aspire black screen, you can use a reliable anti-virus software like Windows Defender or a third-party tool from brands like Norton, AVG, Avira, Avast, Kaspersky, etc.

You can just scan the hard drive of your Acer computer, detect the presence of malware, and even fix it. If needed, you can even format the entire hard drive to remove the presence of any malicious entity from it.

BIOS, which stands for the Basic Input and Output System, is responsible for the overall booting operations of the system. Though, if there is an issue with your BIOS program, then it can cause the Acer black screen of death. In this case, you can consider updating your system"s BIOS settings by following these steps:

Step 3. Now, you can just go to the website of Acer or the motherboard company to download the updated BIOS version on your computer. You would have to unzip the downloaded file on your computer.

Step 4. Afterward, connect an empty USB drive to your computer and transfer the uncompressed data from the system to it. Make sure that you transfer the BIOS file to the USB drive.

Step 5. Now, restart the system and press the BIOS key (like F2, F12, DEL, etc.) to enter the BIOS settings. Go to the Boot > Advanced settings and flash the upgraded BIOS installation from the USB drive.

That"s it! Once the BIOS settings have been upgraded, your system will automatically be restarted. If the Acer laptop black screen occurred due to a corrupt or outdated BIOS, then it will resolve the issue.

It might sound surprising, but the Acer black screen of death can also happen due to a discharged system. If the AC adapter or the battery of your Acer system is not functioning, then you might not be able to turn the laptop on. Firstly, you can check the adapter by connecting it to any other device. Also, you can remove the battery of the system and get it checked to ensure there is no serious hardware issue with the system.

Once the battery is charged and the AC adapter is fixed, you can connect them back to the system and turn it on. By the way, you can learn more fixes on Windows 10 black screen.

If the memory module is loose, it usually causes the laptop to not display images. Therefore, reinstalling the memory module may solve the problem of black screen or black screen on the laptop. You can finally do this by removing the AC adapter from your laptop, removing and relocating the memory stick, and then reconnecting the AC adapter to your laptop.

Step 1.Close your laptop, then disconnect the power cord. Contact a grounded metal object to release static electricity before performing any operation.

Tips: If you lost some critical files after successfully fixing the problem of "Acer laptop blue light on but screen is black", Recoverit data recovery software can also help you get lost data back in 3 simple steps as shown below.

Firstly, launch Recoverit Data Recovery on your computer, and select a location from its home to scan. This can be any drive, partition, or you can even go to a particular folder to scan as well.

Sit back and wait as the application would try to extract the important data from the marked location. You can halt the process if you want to and even see its progress from an on-screen indicator.

When the process is completed, the extracted data will be categorized properly. You can also use the inbuilt filters to handpick the kind of files you are looking for.

If you want, you can even preview your documents, videos, pictures, etc. and select multiple files that you wish to get back. In the end, just click on the "Recover" button and go to the target location to save your data securely.

I"m sure that after reading this guide, you would be able to fix the Acer black screen of death issue easily. As there could be different issues leading to the Acer computer monitor black screen, I have included various fixes for them in this guide. You might have to try a handful of these solutions to fix the Acer black screen problem. Also, if you have lost your important files during the process, then just use Recoverit Data Recovery and get your lost data back easily.

With the limited information provided, it is hard to determine the issue. However there are several steps (others has already mention some of them) that you can perform to isolate the problem to include the following:

1. Disconnect AC adapter and remove battery. Once you have removed the battery, press and hold the power button to ensure all power has drained from the motherboard. Reinsert battery and connect AC adapter, then power on device. If this resolves problem, device was probably hung up.

2. With device turned off, connect laptop to external monitor via VGA or DisplayPort and then power on device. If laptop produces any output to external monitor, there might be an issue with the laptop LCD screen or internal cables.

3. With device powered off, replace memory modules and then power on laptop (this requires opening the laptop and should be performed by someone that knows how to repair computers). If the device powers on, the RAM might have been defective.

Are there any POST/BIOS beeps or sounds when the device is powered on? If you have a another device that is powered by USB (smartphone), does it show a charging status when plugged into a laptop USB port after being powered on? If these steps do not help, please provide additional information (ie. was the device recently dropped , has the laptop recently received an Windows update or have you upgraded to a new operating system)?

Computers are an essential part of our modern lives. Be it a custom-built PC or a personal laptop, they provide seamless solutions for many of our needs, like online shopping, web-based classrooms, virtual meetings, and so much more.

That said, many forget that computers require regular ‘check-ups’ too, done mainly by undergoing scheduled scans or running performance-based apps to evaluate their overall condition. Though some might take this lightly, a compromised computer will not work as efficiently as before and, in certain cases, can lead to the dreadedblack screen of death.

Simply put, a black screen of death is when acomputer is stuck on a blank, black screen. The commands or button prompts do not work, and the PC becomes unresponsive.

There are many reasons why this can happen, usually due to system errors that conflict with the protocols of a computer’s operating system (OS), causing it to malfunction. This forces a hard PC shutdown, which might affect its health if prompted too often.

In worst-case scenarios, constantly forcing a computer to shut down can lead to file corruption or hardware damages, which are primary indicators for you toconsider buying a new laptop/desktop. Other minor issues can also occur, but different factors cancause computers to slow down, so a complete system diagnostic is usually the best way to identify problems.

If your computer consistently freezes at a black screen, you should identify the main issues immediately before any long-term harm can be inflicted on your PC.

Most of the time, a computer black screen occurs due to recent changes made to the PC. Check if it’s one of the following reasons that’s making your laptop screen black:

Sometimes, a black screen occurs due to an interrupted connection between the computer and its display monitor. This often happens to desktop users accidentally dislodging the cable from its proper port, either on the computer case, the monitor itself, or both.

A faulty display device or video adapter can also prevent a computer from displaying images, prompting a black screen. This is often the case when the PC produces sounds normally but cannot project any visuals.

Adisplay device is an external apparatus that produces visual output, such as an LCD monitor. On the other hand, avideo adapter is dedicated hardware- such as a graphics card - that creates those images before sending them to a display device.

A complete system update or new software installation can also force a black screen error. This usually happens due to conflicting commands or coding that might disrupt the computer’s main programming, interrupting some critical processes as a result.

The ideal fix can be applied by identifying the most likely causes of the computer’s black screen prompt. This is important because some fixes require tweaks to be made to the computer’s system, including the BIOS (Basic Input/Output System), depending on the issue.

Consider external causes first, such as a damaged display cable, before exploring technical possibilities. With that in mind, here are some possible ways for you to resolve a frozen black screen on a computer:

If the computer freezes at a black screen again, the last resort is to forcibly shut down the PC by pressing and holding the computer’s power button for around 10 seconds.

If it’s still stuck on an empty, black screen, acomputer restart inSafe Modewill be required to safely revert the display adapter’s driver to a previous version.

After a couple of forced shutdowns - due to failure to boot up properly after getting stuck at a black screen - the computer will automaticallyenter itsAutomatic Repairphaseduring the next restart.

In Automatic Repair, users can also reset the computer to its basic state or opt for other repair actions instead of System Restore, such as Startup Repair or System Image Recovery, if necessary.

After failing to start multiple times, the desktop/laptop will automatically enter theAutomatic Repairscreen on the next boot up/restart from a manual shutdown.

It is hard to know which black screen fix is the right solution for your PC without identifying its probable causes first. In certain circumstances, users might even be forced tomake changes inside the computer’s BIOSinstead, which can be intimidating for some.

Acomputer boot by using a USBcan also be performed, especially if the PC still fails to resolve its black screen issue. However, it might be best to consult a professional technician to avoid risking damage to the computer.

Prevention is always better than cure, so be careful when downloading third-party files or apps that might seem suspicious. If possible, always install new programs directly from the official source, and back up your computer regularly to safeguard important folders from being corrupted.

To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about Troubleshooting for No display on LCD Monitor

Make sure if the operating system had entered hibernation,sleep or power-save mode. Press any key (Enter key / Power key) or move the mouse to wake it up.

Check if the signal cable (VGA / DVI / HDMI / DisplayPort) is wellconnected , and confirmed another end of the output cable has been firmly connected to computer input port (graphics card). Unplug and plug 2-terminals again to ensure all pins aren"t bent.

Check if the signal cable (VGA / DVI / HDMI / DisplayPort) is wellconnected and confirmed another end of the output cable has been firmly connected to computer input port (graphics card). Unplug and plug 2-terminals again to ensure all the pins aren"t bent.

If the model had attached with the power supply (AC-adapter), make sure the power supply has connected to the screen. Please check if the light of power supply is ON. If the light is NOT ON, change another power supply to test.

Are there any regional differences inpower specifications thatASUS LCD monitor supported (for example: If monitor was bought in Taiwan, can it be used in China or other countries?)

ASUS LCD monitor can support power specification: AC 100-240V. As long as within this voltage range, the display can work properly. However, please be noted that if you bought a monitor from another region, the power cord is not necessarily compatible to power outlet. Customer should replace the appropriate power cord or plug adapter in order to ensure normal power supply of the display.

Note: For Windows 7 systems, in particular, an older video driver may include an older version of OpenGL. The licensing/login component uses Qt by default. Qt checks the OpenGL drivers. If the system has OpenGL 1.2 or older, Qt will load the ANGLE library instead of the OpenGL library. Installing the latest graphics driver should update OpenGL. However, with an older OpenGL, it is possible to adjust system variables in Windows:

Run the Desktop App again. Note: The ProgramData folder is hidden (see How to turn on hidden files and folders on Windows) and is located C:\ProgramData. Typing or pasting the %programdata% alias into Windows Explorer will automatically reconcile to the active ProgramData folder path.

Folder redirection Folder redirection is not supported with Autodesk products. Change the following registry key for AppData and Documents to point to the local user profile:

Conflict with User or Domain settings If the problem persists, a .lock file may be preventing the installation from happening .lock files are created based on User or Domain settings.

No bootmeans that the computer isn"t functioning as expected and, while lights can be On or Offin the motherboard, no video is displayed on the screen. The system could be power cycling (keeps rebooting) with no post. No displaycan also mean no lights (LED) on the motherboard or no video is being displayed to the monitor. Both terms are interchangeable and are used to describe issues in which the computer doesn"t start.

Clearthe CMOS (complementary metal-oxide-semiconductor). Clickinstructions on how to clear the CMOS.Use external graphics card for processors with no integrated graphicsIf your processor includes the letter F in the product line suffix, you need to use external graphics card.

Try to check a different PCIe* socket from the motherboard; if another PCIe socket works, refer to the motherboard manufacturerIf the system worked before, revert changesDetermine if there have been any recent changes. Often if a change is made, that recent change is the cause of the problem. If there were any hardware changes, revert the changes.If this a new processor, or new DRAM, ensure they are compatible with the motherboardIf you have a new processor, make sure it"s compatible with the motherboard. Refer to How to Find Compatible Motherboards for your CPU using the Intel® Product Compatibility Tool.

The DRAM should also be compatible. Refer to your motherboard manufacturer"s site and the product specification page (ARK) for the CPU to check memory compatibility.Revert back the BIOS if the issue occurred after flashing itReverting your BIOS or resetting BIOS to default settings can help to recover system from issues.

Contactyour motherboard vendor for information about reverting your BIOS or resetting BIOS to default settings.Ensure the processor is installed properlyEnsure the fan heatsink (cooler) is installed properlyEnsure DRAM is seated properlyStartwith one memory stick and insertit into the first channel. Refer to the motherboard manual for the proper memory location.Other tips to considerTry to use a different working motherboard if you have one.

For step-by-step troubleshooting, you can use the No Boot/No Display Wizard at Intel® Desktop Boxed Processors – No Boot/No Display Troubleshooting Wizard.

I recently ran a free trial of a PC tune-up utility, including a disk clean-up routine, on my Windows 10laptop. When it restarted, it reported a missing component. Said machine then bricked: boot begins, then the screen blanks.

Microsoft has spent a lot of time (and money) trying to make Windows self-repairing, partly because it generally gets the blame when other programs – or users – try to “improve” it. Given that tens of thousands of expert programmers have worked on the code over the past 30 years, the number of safe, simple, significant and forwards-/backwards-compatible improvements may be quite small.

If Windows 10 knew you had a blank or even a black screen of death, it would try to fix it. If it can’t fix it, it should switch to the Windows Recovery Environment, otherwise known as Windows RE or WinRE, which boils down to two options:

So, your first aim should be to get to WinRE. From there you can get to safe mode and use the troubleshooting and repair options. If you can’t do that, you will have to – as WinRE puts it – “use a device”.Starting in safe mode

Safe mode was designed to solve the chicken-and-egg problem that you need to access your PC to fix it, but you can’t access your PC if it won’t start. In theory, WinRE makes it simple to get into safe mode. That’s not working on your laptop, but you can try to force it.

Windows RE is supposed to appear after your PC has failed to boot two or three times. That depends on Windows 10 counting boots correctly, as distinct from restarting from sleep or recovering from some other failure.

However, you are definitely booting your PC if you start with it turned off. To make sure it is off, hold the power button down for at least five seconds. (Touching the power button usually invokes a sleep or hibernation mode where the PC can be woken up by a network connection.) In extremis, you can ensure it’s off by unplugging it from the mains and removing the laptop’s battery, if possible. If not, you can leave it until the battery runs flat then try again.

Before WinRE arrived, you could get into safe mode by pressing a key such as F2 or F8. (You may need to look up which key to press.) That worked when Windows generally took from 40 to 90 seconds to start. It’s impractical with today’s Windows 10 computers, which can start in eight to 10 seconds, but you can still try it. It may bring up WinRE or the UEFI/Trusted Platform Module (TPM) screen – see below.

Once you get into Safe Mode, you can use the troubleshooting and reset or recovery options to repair your PC. Since you have a blank screen problem, it may be worth updating the video graphics driver.

System Restore would take you back to a setup saved before you ran your tune-up utility. System Image Recovery would depend on you having made a system image backup beforehand. (This is always a good idea.) Otherwise, Windows 10’s troubleshooters cover a wide range of topics, including the old BSoD or Blue Screen of Death. There isn’t one for the Black version, but Microsoft has some online help at Troubleshoot black screen problems.Use a device

If not, you can repair or re-install Windows 10 from a DVD or an 8GB USB thumbdrive. Microsoft provides the code and the instructions online. You don’t need to worry about a product key, because your PC is authenticated online, and your activation data is stored against the Microsoft account email address that you use to log on to Windows 10. However, you do need to worry about the boot order ...A device to boot

Most PCs are set up to boot from their C drive. You might be lucky and find that a restart will recognize your new USB thumbdrive loaded with Windows 10. If not, you will have to change the boot order, which means changing the settings in an old-style BIOS chip or a new-generation UEFI system. You can do this from WinRE or Safe Mode, if you can get to those. If not, check your PC’s online help files to see if there is a way to do it.

Microsoft uses a tablet-style trick with its Surface range. You press and hold down the volume-up button, then press and release the power button. You can let go of the volume-up control when the Surface logo appears, and then the UEFI/Trusted Platform Module (TPM) screen will load.

At this point, it occurs to me that we could all set our PCs to check for a USB boot device before starting from the C drive or SSD. It’s unlikely to add more than a fraction of a second to the start-up time from a cold boot, and how often do you do a cold boot?Saving your data

Of course, you should never have to worry about the data on your PC’s hard drive, because you back it up every day to an external hard drive. Windows 10 programs can also save files to your Microsoft account’s free OneDrive cloud drive – or to Dropbox, if you have an account – so you can easily save any important files while you are working on them.

Otherwise, yes, you should be able to retrieve your data by mounting the hard drive in an external USB enclosure and plugging this into a different PC.

Windows may decline to access the old files due to the permissions set by the file system. However, you can take ownership of these files using Ownership Changer, which I’ve mentioned previously, or How-To Geek’s Take Ownership Menu Hacks.

An even older option is to use a Live Linux that runs from a DVD or thumbdrive without changing the Windows hard drive. Linux ignores Windows’ permissions. I don’t think I’ve done that this century, but you can find step-by-step instructions online, and Linux Mint looks less of a usability nightmare than the “rescue disc” I used last time.

Backups are even more important now that so many laptops no longer have removable hard drives or SSDs, just Flash memory chips soldered to the motherboard. When those die, your data dies too.

Have you got another question for Jack? Email it to Ask.Jack@theguardian.comThis article contains affiliate links, which means we may earn a small commission if a reader clicks through and

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

I love you man i solve this after i reset everthing on my mac book pro with no anwser and in the black screen i put my password and enter it and is solve !! Have a great day !!

for 1 year I have loved mac book book pro which lights up with a black screen. no external output via hdmi so for me this is not the cause of the graphics cards but a problem of login and especially of the smc chip. Despite the manipulations known as the smc and nvpram reset nothing conclusive. I removed the internal peripherals from the motherboard starting with the battery, and plugged into the mains only once on 5 images but as soon as a restart plus image I tried the same thing without ssd. What was revealing was when I disconnected the trackpad cable suddenly but not permanently, but the keyboard still works. Remove the internal keyboard cable and I plugged in an old g5 power pc keyboard. and the miracle the image came back i was able to reset the ssd via thunderbolt and fire wire from my old g5 erase the ssd in targert mode. reinstall high Sierra and the image and still present, so I reconnected track pad and keyboard then while it was turning the capo open I replanted sofa battery the image of the discharged battery after reset smc and restart the image is fixed finally

I have the same problem. After following your advice, I kept my computer on the sun for half an hour and it started working for a short period of time but then it turned off. Did you find a permanent solution?

Have the black screen, no start up sounds, the 3”ram issue” beeps….nothing has worked yet. I’ve tried everything with no luck. It’s very frustrating. It was working fine until I tried upgrading the OS. It froze in the middle of update, I turned it off and it’s never come back since.

I’ve got the same problem you have. I did all that was suggested, got the onboard sound back but still have the black screen. My 2015 MBP works fine with an external monitor. I even opened it up, unplugged items as suggested on a YouTube tutorial, no luck. It appears I have a cable problem which I’ve read is not uncommon on this year MBP. It began as an intermittent problem but is not full-time black. I don’t have dual cards on this one. Mine appears to have been dropped by the previous owner, but it worked great for about a year before the black screen. No OS upgrade, just black out of the blue.

none for me either … but now after 3 days it worked, I just turned it on closed the MacBook so it goes to sleep, then opened the screen very slowly and waited 2 second… now when I open the screen all the way it turns black again

If no sunlight, then warm it a feet above hot plate, don’t burn it up. Only the back cover part, not the display side. Don’t keep it at one place, keep moving your hand so that heat is distributed evenly. Just warm, don’t use very high temp

Hello, I recently bought Macbook Pro 2020 13 inch and my screen has gone black twice – both of the times I was on Zoom and I also had an interface connected to the laptop. The screen only came back on when I closed and opened the lid. What sort of of troubleshoot should I do as I do not wish the screen to go black ever again! Please someone advise. Thank you!

please some one help i have an old macbook black edition 2009 maby its boot to a black screen and i have tried all above methods any one have idea to solve it

Hi, a black display occurred to my MacBook Pro (2014) in September 2019. I am not into computers at all but knowing the Macbook had chimed and that by connecting it to the TV set via HDMI cable it was still working, I took it to the nearest Apple store and was told the display was dead, burnt, and that I had two alternatives, either to repair it at the cost of 450 euros or to continue using an external monitor. I chose the second and bought one for 80€ and used it until July 13th, when all of a sudden on switching my MacBook on I had a shock…I could see the bitten apple and then my desktop and it’s been working okay since then and it’s a complete mystery to me! Maybe it depends on the latest version of the system update, maybe I had started using the combination keys to shut it down recently, I have no idea, but it is working. I expect it to go black again but next time I ‘ll try your tips and I’ll see. Thank you.

It happened again, yesterday, on my first DAD (online teaching) day after the latest dpcm, my Macbook went black without any apparent reason. Just three months of normal summer use and when I need it most it deserts me. I have just tried all of your tips and tricks but nothing’s worked. I do believe it’s been scheduled by Apple somehow, no idea how but it is very very annoying…..

If your Mac gets stuck on a boot after installing a software update, it might be because of incompatible kernel extensions. This is particularly true with older kexts on newer versions of MacOS.

The solution to that problem is to boot into Mac Recovery Mode, then use the Terminal to issue the following commands which move the old kernel extensions into a different folder.

– Issue the following commands at the Terminal in recovery mode, each command needs to be entered and then hit the return key to execute each command.

You can then go through and see which ones are not up to date and compatible with macOS Big Sur, macOS Catalina, macOS Mojave, Sierra, High Sierra, etc.

My 12″ Macbook went into black screen by idle sleep in battery mode. There was still haptic feedback to touchpad but no keyboard back-lit. When I tried to connect to external monitor, there was no display too. At least, I knew that it won’t be the display panel issue. I tried power on/off several times, no success.

I have done all three of these, and none get my mac to boot regularly! I can only boot in safe mode to start up. I’m in desperate need of help on this asap please email if you have a real solution I’m running the latest macbook pro 13 inch plz email me

I have a macbook pro mid 2009 model. So the screen just went off like that. I tried SMC reset didn’t work plus others. When I power on my device you hear the clicking sound of the hard drive and the powers off again. What could be the problem?

Thank you so very much! After a full day of rigamarole, booting up an old pc, trying to find my manuscript on my back-up, working in a different version of Word, and the build-up of stress, I searched one more time for something that might restore my mac from the Black Screen of Death. Saw your three steps above, and it booted up perfectly. Can’t thank you enough. Post saved and shared on my personal and business facebook pages. God bless your talents and you for sharing them.

For about two weeks, my 2015 pro would just randomly shut down on me throughout use. Today, I decided to install the new software update -in hopes that it would fix the problem. It would download halfway, then shut down. After retrying 2 times, my screen decided to just go completely black every time I tried to log in. Thank goodness for this article because I seriously thought my mac was done for and I’d have to spend money on either fixing it or replacing it. The PRAM suggestion WORKS!!! Thank you!

Just thought I’d share, I ran into this problem after do an update. Half way through install the screen went black, so I did a restart, did the same thing.

So I followed the steps on this page, got to the “enter your login like normal and hit return” and what do you know it continued the install and works great.

I tried everything…then did the PRAM. It worked. Key is to hit the option, command and PR right when you hear the start up sound, so have your fingers ready. I tried it with delay and no dice.?

I have the same problem. Service ceter saying i have display problem. But i dnt think so. They ate just making money. My mac is only one year old. How its display goes dark.

If these points doesnt help you like they didnt help me just try to start the mac and hold “D”. Thats diagnostic. I dont know why but my Macinthos HD was disconnected and locked. Im reinstalling the system now.

I just had this problem on my 2012 MacBook Pro, although pretty old i never have problems with it. i tried all of the recommendations above and none of them seemed to work, after i tried the PRAM reboot, i started looking online for different fixes (on my phone obviously since the laptop wasnt working). while i was searching, my wallpaper came back and the black screen was gone, but the menu bar at the top of my screen along with the folders that are usually on my desktop havent popped up yet.. im hoping giving it some more time will let it fix itself

For me part of this is a scam from apple to force people either to pay costly repair or buy the latest model and help apple showing top figure for their stockholder . but client are we getting any consideration !

Hit CMD and R at the same time and restart the sick mac this will start the full recovery proces of the OS , from there it is very easy First erase disk completely the mac was like new … not yet the assistant will show you also how to install a clean new version of IOS and voila it is done

First it booth normal full screen and after 4 hours of use it start again to get dark no control until it only show part of the control bar on top of screen , So i use the thunderbolt to plug my external monitor to confirm that my hardware was fine .

The mac had never give me a black screen since then . So apple this problem is recurring since 2014 on macbook pro , this left me with a bad taste about your respect of your customer

The sad part in this is when i read on different forum story of people who have true confidence in apple getting bill for logic board replacement etc .

this is so bad , you are artificially showing groth by keeping software bug and customer who have faith in apple getting with no choice then pay for the repair or told that they better buy a new one !

My Mac book booted up to a black screen a couple of times, but entering password and hitting return resolved the issue. The last time that it booted up to a black screen non of the suggestions above worked and it was booting keeping to boot up to a black screen for almost one month. After trying almost any method, I tried to SSH to my laptop from another computer and the dark screen suddenly gone… the positive point is that after experiencing several boot ups to a black screen I noticed that all of the dark screen incidents happened after my macbook went to the “sleep mode.” After resolving the last balck screen incident I changed the setting such that it never goes to “sleep mode.” Fortunately I have not experienced a black screen anymore at least up to now.

My Macbook Pro (2011) has had this issue twice in a row now, and both times, resetting the NVRAM solved the problem. I’m wondering, however, why would this same issue occur twice in a row and be solved by resetting the NVRAM both times? How can I avoid this in the future?

I turned off Automatic Graphics Switching and this seemed to work. I had other problems from a recent Mojave update, so I had to go to an earlier backup of my computer and then got this problem. Now it seems I’m running normally again! Thank you!!

Out of nowhere I kept booting into a grey screen on my MacBook Pro (mid 2015), tried everything, resetting pram, smc and various keystrokes, draining the battery, anything I could find online. Nothing worked. Then I plugged in the external monitor from my desktop Mac Pro with a hdmi cable to see if I could actually see recovery mode that way and suddenly the MacBook screen came to life!

Too bad I can’t recreate the issue now, I work on location a lot and wonder if just taking a hdmi cable along is enough to do the trick if it happens again.

Drain the battery. Hold power button until low battery sign comes on. Keep holding power button and plug in power cord. Will take you to the log in screen.

I had this on my early 2013 MacBook pro retina because of a hardware fault, not exactly sure what’s faulty but I think it’s the graphics chip caused by a faulty screen.

One night this happened as I was shutting down the computer, the next morning the screen would not come on.. just black.. and external monitors connected wouldn’t work either, so I think it may have damaged the graphics chip by powering down during the scrambled screen.

Doing this switched the screen back on. On start up I was then told the GPU was not found and the machine would use integrated graphics (which is why I think the GPU is faulty)

Every time I booted the machine after this I would get the black screen and would have to use the same method as above to switch it on even though I tried to uninstall all CUDA drivers etc.

Months ago while it was all working I tried to install Mojave on the machine, and after the install it told me that the Nvidia chips were no longer supported and there was no driver installed.. so I reverted back to Sierra.

Now with the current issue and remembering that this was the case I thought to myself that if I was to install Mojave again, then my machine would permanently run with integrated graphics as the driver wasn’t available for the GPU. So I took a chance and installed Mojave.

Unfortunately after the install the screen is now permanently black.. I did manage to get it to come on once.. but don’t know why.. I shut the machine down and closed the lid, left it for about half and hour thinking the computer would never run again.. I opened it up and hit the power button and the screen came on!! After booting Mojave for the first time, I was notified about the absent graphics driver and given the option to download a CUDA driver from the internet, which I did and installed.. hoping that perhaps the problem was just some faulty code on my machine somewhere.. I then plugged an external monitor in hoping the external screen would work, and everything went black again!!! Since then I’ve not been able to get it working, and not sure if I ever will!!

Does anyone know what exactly is happening with this machine? I’m pretty sure the GPU is faulty but don’t know how to bypass it, especially as I can’t ever get the graphics on the machine to display. Machine is booting ok, just the screen not working. Tried all of the above, just waiting for the battery to drain now.

Nothing seemed to work at first. Then I saw the part about draining your battery and restarting. But my battery was at 100% from charging overnight. So then I unplugged the computer and suddenly the screen came on!!!

The first method Control+shift+option+power helps me get the Mac on. I know this since caps lock turns on. But the screen is still black. So I typed my password and it logged in and still black. So I tried clicking randomly with the click pad and my older tabs with Netflix started playing. Once the Siri spoke. Still black screen though.

I have two accounts on my macbook, and black screen was affecting just one of them – whether I logged into it from boot or via fast user switching from the other account, both of which obviously require the password. So it would log in and immediately fade to black. Having tried everything else, I tried entering password again (despite having only just used it to log in) and hitting enter – and it worked!

What worked for me was to let drain the battery completely out. Finally a “Low Batt” logo appeared on display and only after I connected the cord and was able to start it normally.

Yes! Resetting the PRAM worked for me. The chime wasn’t sounding so I immediately hit the four keys as soon as I saw the keyboard backlight come back on. Then I let go as soon as I saw the Apple and heard the chime, knowing that was its second boot. Thank you!

your last suggestion to connect an external monitor to my MacBook Pro late 2013 2.3gh DG 16MB 2BM works very well although having already replaced the logic card I can stil also ssume that the display I`s also faulty.

i have a 2014 MacBook Pro, None of the solutions worked for me then, I plugged my Mbp into an external monitor via hdmi and I can access everything. I’m in the process of backing up now….and will begin display troubleshooting once backup is complete.

Thank you, thank you, for the instructions on how to reset the SMC, System Management Controller. Worked like a charm and saved me a panicked drive over to the Apple Store.

Same problem here, occasionally my MBP mid 2010 boots to a black screen. Entering the password solution works for me but that doesn’t fix the cause of the problem. So after some digging, I figured it out. In my case, it’s the automatic graphics switching. Once disabled, no more black sreen boots.

Same problem here, occasionally my MBP mid 2010 boots to a black screen. Entering the password solution works for me but that doesn’t fix the cause of the problem. So after some digging, I figured it out. In my case, it’s the automatic graphics switching. Once disabled, no more black sreen boots.

If no software solution resolves the Black MacBook screen problem, you may have a hardware problem and should take the computer to Apple or an Apple Authorized Repair center to address and diagnose the hardware issue.

If all the above solutions dont work, a faulty video chip driver, bad nvidia gpu chip or ram can cause these issues, although bad ram normally produces beeps upon startup.

Had this problem after running CleanMyMac3. Ran through all four solutions which did not work. Looked on another forum and found a modification to the fourth solution.

“3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.

The blind password solution requires entry of the first letter of your username, then return, then entry of your password. The username step was missing above.

I did not know my username, but I entered each key on the keyboard and the wrong keys gave a beep, when I hit the correct key, there was no noise (autofill). Then I hit return and entered the password.

If the screen is not black when logged in as the new user, that suggests something is up with the primary user account you are using, in which case you’ll want to investigate the login items, launch agents, etc, for the user account that is turning the screen black. It’s possible some app or process is loading at the user level causing the issue.

Turn on the computer and wait couple of minutes, then close the screen lid and wait about 25-30 seconds. Open the lid and the password screen would be right in front of you. This is what I did and it works.

None of the three suggested solutions worked for me. What did work was unplugging my laptop and run down the battery overnight. Next morning I pressed the power button and the battery indication came up on screen. I plugged it, pressed power and voila.

Today when I work up my MacBook pro didn’t start.I was worried and started to search for solution.I have tried to start my MacBook pro with those solution but none of them were working.When I tried your solution my MacBook pro start.

I had the black screen happen in the middle of searching the internet. I tried restsrting it a few times, and then I found your article. I tried all three steps and nothing…I had the startup sound and it flashed white a couple o times but even resetting the PRAM didn’t work.

I read through the comments, tried all the suggestions -even hugging my laptop to warm up. Finally I unplugged every cord, even my headphones and reset the PRAM again. When it booted up – the apple logo!!!! I am so relieved!! I am a college student and I can not afford the Mac stores fix prices let alone a new laptop.

PRAM reset + password fix worked. Before black screen would come on, it was updating software. Finally finished updating after PRAM reset. Battery charger remained yellow until PRAM too. Can’t blame this one on the cat though he does chew through cords!

Tried all the options and the PW reset worked on my MacBook Pro. Then it finished with an install (15 min) left. I get this black screen issue quite a lot—usually it’s the brightness turned all the way down. Not sure why/how that happens. Thank you for the help, needed my computer this weekend to do my mom’s taxes and for a paper due on Sunday, these solutions saved me much frustration!

Mine must have crashed in the middle of an OS Installation. The blind password suggestion worked, after resetting SMC and zapping the PRAM, although I’m not sure which part really was the trick. When it finally turned on it was finishing the install (15 min remaining)

my 2011 macbook pro was in sleep mode for a week or so. woke to a black screen. rebooted to black screen. tried all these but none worked. found something crazy elsewhere that worked.

on macbook with dual graphic cards. have laptop on and wrap it in blankets. after about 15 minutes. power down and reboot. the heat makes it switch to onboard graphics card. Working fine now for over a week.

I’ve dealt with this all morning – tried all online fixes including wrapping laptop in blanket and singing to it…. I found a video instructing to gently press the black strip at back of laptop when laptop is closed, which DID help enough for the screen to flash on and off, or be fully dimmed but slightly readable (none of this was easy)..

Through all the flashing and dimmness I then managed to get the mouse over to the apple icon (top left of home screen) and saw an update was pending – as soon as the system started to upload the screen came back on 100% perfect – I then followed system required restart and its running like a champ again now…

CHECK ALL SYSTEM UPDATES (as soon as your screen lets you see where your mouse is, or if you have the appropriate cable connect it to another monitor and run all system updates). Cheers for this solution page :)

This has already happened to me 2 times so I will tell you what I have done, I do not know what part of the process is what really works but it works.

My symptoms were: I turned on the mac and it sounded but nothing appeared on the screen. When connecting the hdmi, you could see the apple thing but it did not charge beyond 1/4. So:

2. Go to the safe mode (for this to turn on the mac and then press SHIFT immediately), sign up and try to adjust the brightness manually in settings, also try to change the screen used (tv vs mac) and try again and again to change the colors of the screen and connect and disconnect the HDMI.

3. (I THINK THIS IS WHAT HAPPENS TO ME) I let the battery run out completely on safe mode and then I charge it being off… I wait a little and READY, it is normal again. Maybe it “overloaded” or something.

Battery went flat. I connected charge, started charging and pressed power on with charger connected (charging successfully). Black screen for about 10 seconds, then apple logo with progress bar at about 90% flashed up then back to black screen. No matter what I did I was back to same scenario after about 20 varied attempts.

I read here that booting may have been completed so on a whim I connected external monitor. Kapowie!! :) The external monitor worked and then the laptop screen sprang back to life briefly afterwards. The resolution was wrong but after disconnecting the external monitor it went back to correct resolution.

Came for more of an explanation of what went on, having already figured out my macbook was on but the display was black. I tried logging in and it worked! Yay! So an upvote for that solution anyway.

I love forums. I have a 2014 MacBook Air. I recently have been broadcasting it to a 2018 32in Samsung TV (via HDMI converter) to give myself a bigger monitor. Over the past couple days I noticed if I just had my laptop (away and unplugged from the TV) my screen would be almost black. My F2 and F3 buttons would sporadically work. I found this forum and tried the “Try a Keypress Sequence to Ditch the Black Screen”. Bippity Boppity Boo. She is running like a pro again on both screens (I am mirroring them at the moment).

A big kiss from france since the keypress sequence solved my problem, which was completly unexpected. Had already done NVRAM and SMC, tried turning the mac target mode to access it. Thought screen was dead and/or Partition corrupted. Panicked. honestly thought this keypress was just a desperate hope. Jesus that saved my day :)

I tried all possible ways and nothing works for my macbook retina display 2012. I’m very disappointed, cos I never had problems with the previous mac computers I had.

I dropped my macbook and then got the black screen problem. These steps didn’t fix it and an external monitor worked, so I figured the drop had jiggled something loose. I closed the laptop, flipped it over, and mashed on the upper right corner. All fixed!

I never usually leave comments of articcles, but this saved my day. This morning I tried to turn on my MacBook but the screen was black. I freaked out and immediately searched online, found this article. Option 1 worked for me, thank you so much!

I had the Black Screen issue then flickering lines. Did all the solutions posted on many sites and none worked. Have got a USB self booting updated to High Sierra and then when loaded tried UNSELECTING Automatic Graphics Switching in System Prefs. My mackbook Pro 2015 is now working again without screen issues. Hope this helps.

Update available apps including system software (latest OS and security updates) and got rid of old apps that wasn’t being used or hadn’t been updated for awhile.

My mac book pro was on when I closed the screen and kept it for about a day or two without using it. I opened it and hit the power button. For some reason the screen was dark bluewish and won’t come up. I did a hard shut down and rebooted the system. On pressing the power button, all I could hear is a boot sound and the screen is black with no keyboard light. I tried rebooting it with no success. I connected it to my LG tv using the hdmi cable and found that the system was actually booting successfully but the screen wont display. However, the keyboard light was back. I then try the Pram reset as demonstrated in a video on u-tube by pressing the command, option, R, P and power button together until I heard two boot sounds, then released the buttons at once. I heard a third boot sound as mentioned in the video. It still did not work. I kept the system for about three days trying to figure out what to do. Then just about now I tried the pram reset again as described here. I press the power button and after the booting sound I pressed command, R, option buttons then the screen just resume before I press the P button. I think the Pram reset would have work for me the first time if I had done it as described here. Thanks a lot.

I tried everything and nothing worked. I know there is nothing wrong with the screen since I Frankensteined it with a Mac a year newer and it worked perfectly. Also mine flashed the two times I rebooted it before I got the black screen.

I tried all the different tips but it seems like PRAM worked. I heard the reboot sound twice but the screen was still black. I was pissed off, doing something else and I think I assumed it had gone in sleep mode although I clearly couldn’t see it. So I hit the power button and suddenly light appeared! At this point I was convinced it really was the screen that was broken as the apple logo on the back wasn’t lit either – now it is. I also removed a sticker in front of the webcam because I saw people here wrote about brightness and I wondered if it was unable to adjust properly, so whether it was the sticker or PRAM not sure. But I believe PRAM despite me first thinking it didn’t work, so make sure to try that power button again afterwards! I’m working on my thesis at the moment (had done a back up) so pretty glad it decided to work again as I haven’t the money to go purchase a new one.

Update: I just kept typing in my password until this thing popped up that said, “reset your Apple ID password” and I just “reset” it to what my Apple ID password is. Then, my computer rebooted and it worked!

I tried all of these and none of them worked! When I turn on my MacBook Pro I hear the chime noise. The screen turns on but, it’s just black. The lights on the keys don’t work either. I fell asleep while holding my laptop and it was still open. I woke up to it on the floor on it’s side, open. I freaked out. I tried closing it and opening it, no luck. I tried plugging it in and pushing the power button. I heard the chime noise but just a black display. When I look at the Apple logo on the back, it lights up but, just a black screen. Please, please, please help me!!

Same here, I tried all of these solutions but the screen still was black – then we UNPLUGGED the Mac cord and it started rebooting. No idea why or what solution worked; but something did. Thank you.

third option worked for me thank you… This is the second mac item I have fixed by myself… First it