how to fix lcd screen on iphone xr factory

If your iPhone XR screen is cracked, not responding to touch, or not showing a picture when your phone is powered on, use this guide to restore your iPhone to working order with a new screen, a.k.a. display assembly.

This guide is meant to be used with complete replacement screens only. The replacement screen should come pre-mounted on a frame and have a thin metal LCD shield pre-installed on the back. If that LCD shield is missing, follow this more in-depth guide to replace the screen while keeping your old LCD shield.

The combined earpiece speaker + sensor assembly affixed to the back of the display is paired to your individual iPhone from the factory, so you must transfer it from your old display to your new one during any display replacement. It contains the flood illuminator, which is part of the biometric Face ID security feature. If it is damaged or replaced, Face ID will cease to function, so take extra care not to damage any of these components during this procedure. If damaged, only Apple can restore Face ID function.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.

If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:

Choose one of the options below to have your iPhone X serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.

If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product"s battery holds less than 80 percent of its original capacity.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

The current out-of-warranty battery service fee will apply until the end of February 2023. Effective March 1, 2023, the out-of-warranty battery service fee will be increased by $ 20 for all iPhone models prior to iPhone 14.

Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. These providers include Apple and Apple Authorized Service Providers, and Independent Repair Providers, who have access to genuine Apple parts.* Repairs performed by untrained individuals using nongenuine parts might affect the safety of the device or functionality of the display. Apple displays are designed to fit precisely within the device. Additionally, repairs that don"t properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.

Depending on your location, you can get your iPhone display replaced—in or out of warranty—by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.*

The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.

* Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple"s warranty or AppleCare plans, but might be covered by the provider"s own repair warranty. Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in certain countries or regions for specific iPhone models introduced in 2021 or later. To view repair manuals and order parts for eligible models, go to the Self Service Repair page.

iPhone XR has gathered popularity worldwide, but many users reported that iPhone XR touch screen is not responding to touches, taps or swipes, takes too long to respond and react, or is not working at all. The good news is that this comprehensive guide holds the keys on how to fix iPhone XR screen that won"t respond to touch, including what causes the delayed response and lags in iPhone XR and prevents the device from responding.

iPhone XR touchscreen is not working completely?iOS System Recovery deserves a try to wake up the unresponsive device. Within a few clicks, your iPhone XR will be back to normal to respond to touch or open apps again.

The system might become sluggish. This can occur due to the rogue apps, unstable internet connection, insufficient storage memory, and more, ending up with the touch screen responding very slowly.

Software bugs or failed update make iPhone XR touchscreen unresponsive. Any finger input or button press is not responding. In severe situations, the phone remains unresponsive even after the restart and the forced restart.

The whole or only part of screen is not working at all. Sometimes the cracked touch screen, the liquid damaged iPhone XR or a failed screen replacement can cause such display not working issues.

Prior to going to the Apple service center, it"s worth spending a few minutes eliminating the problems with the iOS software that lead to the unresponsive screen.

If this is your first time having trouble with the freezing and unresponsive screen when opening apps or swiping between apps, your iPhone XR may just temporarily get crashed. Doing a restart works to fix an unresponsive touch screen on iPhone XR.

To restart your iPhone XR, press and hold down the Side button and the Volume up or down button at the same time. When you see the "slide to power off", let go of the both buttons. Then, slide the red Power switch to the right. Wait for a few seconds to let the phone completely power off. To turn the phone back on, keep holding down the Side button. Finally, release the button when the screen responds and shows up an Apple logo.

Now, check if the screen responds to your touch. You won"t lose anything (except for the unsaved content in progress, cached data, etc.) as the performing a restart is only to simulate a battery pull to clean up the system lag and refresh the device memory.

What should you do if the screen is completely unresponsive and the phone doesn"t allow you to move the power off slider? Apple recommends to hard reset the unresponsive iPhone XR, which helps refresh the frozen system even when the screen won"t work or the buttons are totally not responding.

Here"s how to force restart iPhone XR: Quickly press and release the Volume up button. Quickly press and release the Volume down button. Finally, hold down the Side button. Keep holding the Side button even when you see the power off slider. Then, your iPhone will shut down. When its display comes on with an Apple logo, release the Side button and let the reboot process complete.

After fixing this unresponsive touchscreen issue, it"s advised to make sure that your device has enough free storage space to run smoothly. If your touch screen is not working on iPhone XR, is extremely slow to respond or stops responding to touches at all when you open a specific app, uninstall the misbehaving app.

As there"s no response to any button pushes and nothing on the screen works, it"s required to update your iPhone using computer. Plug your device into a computer that it"s connected before and open iTunes or Finder. Locate and click your device when it appears. Choose General or Settings, then hit the Check for Update button. Select Download and Update and if prompted, enter the passcode.

Letting your device running the latest version of iOS can rule out the possibility that an out-of-dated iOS software prevents you from touching and controlling the screen. It"s also a useful trick when iPhone XR touchscreen doesn"t respond to anything even after hard reset.

An update comes with improvement and fixes, but it could go awry sometimes. The phone might keep stuck on the white Apple logo during the update, or it may become slow or unresponsive to the swipes and taps after the iOS upgrade. Since it"s the faulty iOS software that makes everything on your phone sluggish with no response or not working, all you need to do is to reinstall the healthy iOS software firmware using a solid tool. Our top choice is iOS System Recovery because:

First, open up the software on your Windows or macOS computer. From the bottom left corner of the screen, click on More tools. With the purpose of fixing the iPhone not responding to touch, hit iOS System Recovery module.

To get your unresponsive device scanned by the program, use a USB cable to hook it up to computer. When a checkmark appears on the iPhone icon, your device is connected. Then, choose Standard Mode and click Confirm button.

When the download process finishes, here comes the final step: click the Fix button. Then, you"re done fixing the iPhone XR screen problems using the software. When the device reboots, see if it"s responsive to your swipes or touches now.

To go with this trick to troubleshoot when there"s nowhere on your phone to work and respond to touch, make sure that you have a recent backup to avoid losing any data and information on the device.

To begin with, connect your iPhone to the computer and open iTunes or Finder. Then, put your device into recovery mode. When iTunes or Finder asks if you"d like to Update or Restore the phone, choose Restore button to restore the firmware to its default state.

iTunes or Finder doesn"t recognize your device as it"s entirely unresponsive? Put your device into DFU mode to do a restore and see if it can get the phone to respond now.

Remove the screen protector or the phone case and make sure that it"s clean and free of any debris or liquid that could stop the phone responding. Then, unplug any Lightning or USB-C accessories, which can also freeze your device, leaving it stuck no matter what you do.

If your device becomes frozen and unresponsive after a rapid temperature drop, bring it to a place where the temperature is between 32 and 95 degree Fahrenheit. A few seconds later, it"ll become fully responsive to slides, buttons or anything else.

If your phone only responding slowly when visiting websites or using online apps, check if your device has strong and stable Internet connection. See how to fix if your device won"t keep Wi-Fi connection.

It"s not rare that the top, bottom, right, left, or the middle part of the screen isn"t responding well after the replacement, the water or the dropping. All these processes will potentially render that the cable and other components under the screen are not able to make good contacts to respond the command. The safest remedy is to have it evaluated and repaired by an Apple Store or Authorized Service Provider.

But as an alternative to on-site repair, you may drop off your device at one of our mail-in locations nearest to you. Simply search Fix Factory on Google Maps for Available Drop Off Points and their Hours of Operation. Generally we accept drop-offs and pickups M-F 9-6 and Sat 10-3.

We are The Original Mobile Repair Technicians. Fix Factory Techs (fTechs) come to you, whenever and wherever, but typically at home, the office or even a coffee shop (completed in our fully-equipped vehicle). We"ll conduct basic repairs such as screens, batteries, back glass covers and cameras, on-site, and in an anti-static environment in their vehicle. We are on-time, on-demand, kind, efficient, and generally with repairs completed within 30mins of tech arrival!

We also accept mail-in repairs (with free return mailing) Canada-wide. We do not accept walk-ins, and encourage the public to book diagnostics, and their repair, via ecommerce, calling, email, text and chat.

While we do not accept public walk-ins, we do have an on-demand repair model in which you contact us, we create your online account and schedule your repair order, most times that same day or even hour! Online account management and professional, efficient technicians. Book your repair today!

Unfortunately No, not at all - in fact, we come to You,but as an alternative to on-site repair, you may drop off your device one of our Pickup Hub Locations nearest to you. Simply search Fix Factory on Google Maps for Available Drop Off Points.

We are The Original Mobile Repair Technicians. Fix Factory Techs (fTechs) come to you, whenever and wherever, but typically at home, the office or even a coffee shop (completed in our fully-equipped vehicle). We"ll conduct basic repairs such as screens, batteries, back glass covers and cameras, on-site, and in an anti-static environment in their vehicle. We are on-time, on-demand, kind, efficient, and generally with repairs completed within 30mins of tech arrival!

Fix Factory Canada has technicians of all skills levels (but all Fix Factory Certified),most of which can repair any gadget, electronic or mobile device. We even have specialists that complete micro-soldering, board repairs, and tough repairs like the iPhone X  Main Board!

Usually within 20-40mins from technician arrival, in most cases. Don"t worry - you"ll be up and running in no time, but the sooner you book, the better! We complete our repairs in our equipped vehicles.

We are Canada"s Leading Repair Service Provider, "The Original Mobile Repair Technicians". We have certified repair technicians (fTechs), supply parts (B2B), complete repairs, engage with B2B warranty providers and offer advise and assistance when your device needs a fix.

"How to factory reset iPhone with broken screen?" should always be on your mind when disposing of an iPhone with a broken screen. Many people who neglected to factory reset their broken-screen iPhones later faced with the following data security concerns:

"How to factory reset an iPhone with broken screen" cannot be fully discussed without giving sound tips/solutions to solving the problem. We"ve discussed 2 safe and easy ways to factory reset an iPhone with a broken screen in the following paragraphs.

Factory resetting an iPhone with a broken screen is almost impossible, but there are still some tricks to factory reset an iPhone with a broken screen. The need to reset iPhone with broken screen arises when you don’t any of your private and personal data to be in the iPhone before selling it or sending it to a technician for repair.

iMyFone LockWiper iOS passcode unlocker is a good tool for resetting a broken screen iPhone. LockWiper is useful in resetting a disabled or locked iPhone and iPad. So, if your iPhone screen is bad and not accessible, you can easily remove both the lock screen and iOS information using iMyFone LockWiper. We highly recommend this tool for resetting a broken screen iPhone.

Step 2: LockWiper will show you the guide to boot your iPhone in DFU mode. Just follow the guide which is match your iPhone model to get into DFU Mode.

Step 6: Please read the notice carefully and enter “000000” to double confirm you are agreeing to unlock your device, then click “Unlock.”. What you need to do next is to wait for it to complete the unlock process.

As you can see, it"s easy to use LockWiper to reset your broken screen iPhone. If you have a idevice with broken screen and you want to reset it. Feel free to donwnload it and have a try.

Factory resetting an iPhone through iCloud’s Find My iPhone feature has always been a good way to prevent data breach especially for missing or stolen iPhones. This service is also suitable for erasing iPhones with broken screens. However, before this could work, you’ll need to have enabled your Find My iPhone iCloud feature on the iPhone before the screen broke.

Once you"ve made up your mind to factory reset your broken-screen iPhone, it’s pertinent to back up your recent files before erasing your phone storage memory. We"ve shared 2 ways to back up your iPhone: iTunes and iMyFone iTransor .

Step 1 Launch iTunes on your PC/Mac, connect your iPhone to your PC/Mac and trust the computer on your iPhone. Learn how to trust a computer on iPhone with a broken screen.

A better method of backing up a screen-broken iPhone without iTunes is via iMyFone iTransor. This computer-based software can help you to freely transfer your media files as well as messages, contacts, WhatsApp and more from a screen-broken iPhone to a Mac or Windows computer.

Now you have learned how to factory reset phone with broken screen if you don"t know the password. Here we highly recommend iMyFone LockWiper unlocker to fix your problem. The program can be downloaded for free, and you can take a free trial. Try it right now!

How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.

Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.

Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.

Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.

Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.

Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.

Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.

If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.

When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.

Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.

The program can fix iPhone black screen with 3 different modes, i.e., Free Quick Fix, Standard Mode, and Advanced Mode, from quick troubleshooting to deep scanning. You are recommended totry from the free way firstto do the fixes. And in most situations, it prevents from erasing data on your device (except if you use the Advanced Mode).

Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.

Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair the dead iPhone. Select Standard Mode if you don"t want to lose data. (Advanded Mode will deep scan your iPhone and erase all data.)

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13/14 or other iDevice into recovery mode.

In this step, the Passvers program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

The solution uses iTunes to fix iPhone/iPad that has black screen and won"t turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

If iTunes couldn"t recognize your iPhone, you can enter your iPhone into the recovery mode manually. Do the same way as when you try to hard reset your iPhone (

Step 3. Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

However, the iTunes solution doesn"t work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn"t recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it"s relatively complex, using a way without iTunes (

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with

Fixing your iPhone black screen of death will erase your data or not usually depends on the method you try. The most common methods like hard resetting will not cause any data loss. But if you try to restore your iPhone with iTunes, your data will be cleared.

Here are some points you can pay attention to:Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.

Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.

You have an iPhone XR and the front glass is now cracked, shattered or broken? Is the LCD screen blank, all white or lines appeared on it? If you need a fast and affordable solution to repair your broken iPhone screen the only thing you need is to visit iRepair!

Bring your iPhone XR to an iRepair location, and we will replace your screen while you wait, in approximately 45 minutes! You also have the option to send us your iPhone using our free courier service. We will replace the damaged screen and send it back to you the same day it arrives in our service center.

The LCD screen module on the iPhone XR incorporates four parts. The LCD screen, the touch screen, the front glass and the plastic frame. All of these parts are glued together at the factory so if any part accidentally breaks, then the whole screen module needs to be replaced.

If your iPhone"s screen is totally white and isn"t showing any icons or apps, you may be facing the infamous iPhone White Screen, aka the iPhone White Screen of Death. That name makes it sound scary, but it"s not as bad as it sounds in most cases. Your iPhone isn"t going to explode or anything.

The iPhone White Screen of Death rarely lives up to its name. The steps explained in this article can often fix it (and can fix an iPad or iPod touch, too. Check out the end of the article for more info).

While the tips and instructions in this article were written using iOS 12, they apply to all recent versions of the iPhone and iOS operating system, including (but not limited to) iOS 11 and iOS 12.

Failed software update or jailbreak — When you try to update the iPhone"s operating system and the update fails, sometimes you"ll see the white screen. This is even more common when trying to jailbreak your iPhone and the jailbreak fails.

Hardware problem — If software isn"t the culprit, the other most common cause of the white screen is the cable that connects the iPhone"s motherboard to its screen coming loose or breaking. In some cases, this is simply the result of a hardware failure over time. In others, the connector comes loose after the phone has been dropped too often.

This won"t solve the problem in most cases, but there"s a small chance that you don"t have a White Screen of Death at all. Instead, you may have accidentally turned on screen magnification. If so, you may be zoomed super close in on something white, making it look like a white screen. In that case, normal taps won"t help you.

To fix magnification, hold three fingers together and then use them to double-tap the screen. If your screen is magnified, this will bring it back to the normal view. Turn off magnification in Settings > General > Accessibility > Zoom > Off.

Often the best step to fix any iPhone problem is to restart the iPhone. In this case, you need a slightly more powerful restart called a hard reset. This is like a restart but it doesn"t require you to be able to see or touch anything on your screen—which is key if you"ve got a white screen that won"t respond to taps. It also clears more of the iPhone"s memory (don"t worry, you won"t lose your data).

Because the iPhone 8 has different technology in its Home button, and because the iPhone X, XS, and XR don"t have a Home button at all, the hard reset process is a little different. On those models:

Obviously this only works with iPhone models that have a Home button. It probably does not work with the iPhone 8, X, XS, and XR and may not work with the 7. No word yet if there"s an equivalent to this option on those models.

If none of these options worked, your next step is to try putting the iPhone into Recovery Mode. Recovery Mode is a powerful tool for getting around whatever software problems you may be having. It will let you reinstall the iOS and restore backed-up data onto the iPhone. To use it, you"ll need a computer with iTunes installed on it and then to follow these steps:

Keep holding whatever button you"re holding until the Recovery Mode screen appears (the iTunes icon with a cable pointing to it and the text Connect to iTunes).

If the screen turns from white to black, you"re in Recovery Mode. At this point, you can use the onscreen instructions in iTunes to Restore your iPhone from backup or Update the operating system.

In some cases, you can hit a problem when restoring the iPhone that prevents you from completing the process. For example, you might get the 4013 iPhone error.

Device Firmware Update (DFU) Mode is even more powerful than Recovery Mode. It lets you turn on the iPhone but prevents it from starting up the operating system, so you can make changes to the operating system itself. This is more complex and tricker, but it"s worth trying if nothing else has worked. To put your phone into DFU Mode:

If you’ve tried all of these steps and still have the problem, you’ve likely got an issue that you can’t fix. You should contact Apple to make an appointment at your local Apple Store for support.

This article is about fixing an iPhone White Screen, but the iPod touch and iPad can have the same problem. Luckily, the solutions for an iPad or iPod touch White Screen are the same. All three devices share many of the same hardware components and run the same operating system, so everything mentioned in this article can help fix an iPad or iPod touch white screen, too.

If an iPhone screen turns black and white, a setting has probably been changed. Go to Settings > Accessibility > Display & Text Size and ensure Color Filters is turned off. In Accessibility, go to Zoom> tap Zoom Filter and ensure Grayscale isn"t selected.

If you see a vertical green line on your iPhone screen, try restarting the device and updating it to the latest iOS version. You may need to contact Apple support if there"s water damage or hardware damage. As a last resort, consider factory resetting the iPhone.

If you experience a blank iPhone screen that stays black, but you can tell it"s working because it"s making sounds, first make sure the device is charged. If the problem occurs in a particular app, remove that app and restart the phone. You can also try rebooting the iPhone into recovery mode.

Your iPhone"s touchscreen is its defining feature. In fact, an iPhone is essentially useless without a working touchscreen, so if it fails to respond to your touch, it"s a problem you need to solve — immediately.

The good news, though, is that unless there"s a fatal hardware problem that requires a trip to an Apple store to get the entire phone repaired or replaced, you may be able to get it up and running again with a few simple fixes.Quick tip: If your iPad touch screen isn"t working either, there are several other ways to troubleshoot the issue.

If your iPhone"s touchscreen is not working, try each of these troubleshooting tips. Hopefully, one of these will get you up and running. If not, it"s likely you have a hardware problem that may only be fixable by contacting Apple customer service to repair or replace your phone.

If your iPhone has gone completely haywire, the first thing you should do is restart it — turn it off completely, wait a minute or two, and then turn it on again. Restarting an iPhone can wipe out temporary glitches in memory, which can restore, for example, an unresponsive screen.

Of course, if the touchscreen is not working, you can"t shut down the phone in the usual way using the Settings menu; you"ll need to force the phone to restart by pressing some combination of power and volume buttons.

The iPhone uses a capacitive touchscreen that senses your fingertips using electrical conductance. That means various things can interfere with the way your screen works — dirt and grime can affect it, but a much larger problem is moisture and liquid. If the screen is wet or even just damp, dry it thoroughly and try again.

The Whoosh! Cleaning kit is an inexpensive solution to keeping your iPhone screen clean and working properly. We chose it as one of the best iPhone accessories you can buy.Whoosh! Screen Cleaning Kit, $9.99 from Amazon and Target

On rare occasions, an accessory plugged into the phone"s Lightning port could interfere with the touchscreen. If anything is plugged into the port — including a power bank or charger — unplug it. If that solves your problem, the accessory or cable might be incompatible with the iPhone.

The iPhone"s touchscreen may seem robust enough to work virtually flawless all the time, but it only works properly in a surprisingly narrow set of conditions. For example, the touchscreen can stop working if you apply a screen protector that"s too thick, making it impossible for the screen to sense the electrical capacitance in your fingers.

If the touchscreen isn"t working — or is working intermittently — remove anything on or around the screen, including the phone case and any screen protector that"s keeping the screen from getting scratched. If it works after removing those accessories, get a different case and/or look for a thinner screen protector.

2. If you have an iPhone 8 or later, quickly press these buttons, one after the other: Volume Up, Volume Down, and the Side button. For an iPhone 7, press the Volume Down and Side buttons simultaneously. For older models, simultaneously press and hold the Home and Side buttons.

If your iPhone has recently stopped responding to your touch and nothing else so far has worked, it"s possible there"s a serious hardware issue and the phone needs to be repaired or replaced.

Before you investigate that drastic option, you might want to perform a factory reset. This will reset the phone back to the state it was in when you first took it out of the box — it"ll wipe out all software updates, installed apps, and your personal data. That"s not a problem if you have your phone set to perform regular cloud backups, but beware that this could result in the permanent loss of any data since the last backup.

3. If you have an iPhone 8 or later, quickly press these buttons, one after the other: Volume Up, Volume Down, and the Side button. For an iPhone 7, press the Volume Down and Side buttons simultaneously. For older models, simultaneously press and hold the Home and Side buttons.

4. On a Mac, you should see the option to restore or update your iPhone. Click Restore and follow the directions to perform a factory reset. On a PC, click the Device button in the top left of iTunes. Then select Summary, then Restore, and follow the onscreen instructions.

If you still have no luck getting the touchscreen to respond, it"s almost certain that you have a hardware problem with your iPhone and it needs professional help. Contact Apple"s customer support to see if it is eligible for repair or replacement.Dave Johnson

Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he"s also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.

Devon Delfino is a Brooklyn-based freelance journalist specializing in personal finance, culture, politics, and identity. Her work has been featured in publications such as The Los Angeles Times, Teen Vogue, Business Insider, and CNBC. Follow her on Twitter at@devondelfino.

The iPhone® continues to be one of the most widely used smartphones available and it"s not hard to guess why. Apple® products are accessible, easy to use, and pair effortlessly with the other devices we use every day.

We use our iPhones for everything from work to staying connected to family, so it can be a huge hassle when it stops working. Despite their durability, iPhones can still break or malfunction and a common issue Asurion Experts see regularly is what"s called the "black screen of death."

Almost every electronic device has its own version of a "screen of death." Computers and laptops have the "blue screen of death" and game consoles have the "red ring of death." This phrase is used to identify issues that the device is facing that are serious enough to cause the device to become completely non-working, often needing professional intervention to repair.

In the case of the iPhone black screen of death, the device"s screen is blank and won"t respond to touch, but you can tell by vibrations or sounds that the phone is still functioning. This is an immensely frustrating issue to face because, without screen visibility or touch responsiveness, your iPhone is not much more than a vibrating paperweight.

When your technology works, your life does too. Asurion Experts have the tools and experience to help fix problems in more than 6,000+ devices, and the iPhone is no exception. While it"s true that many of these "issues of death" are serious malfunctions, very few of them are irreversible. Here are the tactics our experts recommend to diagnose and troubleshoot your iPhone"s black screen of death and get it working again.

Most often, a black screen of death issue can happen from damage to the screen during a bad drop or accident. If the components connecting the screen to the motherboard sever, the phone screen will be unresponsive. But the black screen of death can also happen because of software issues in the device. Malfunctions with an iOS upgrade or downgrade can potentially cause the issue, as well as complications from attempting to jailbreak or modify the firmware on your own.

No matter how the black screen of death in your iPhone occurred, there are a few troubleshooting methods that you can use to try to fix it or at least prevent the issue from permanently affecting the data or photos you have stored on the phone.

The very first troubleshooting trick to try is just making sure that your device is, in fact, a victim of the black screen of death. A drained battery can look just like this issue, so it"s important to rule that out first. Connect your device to a functioning power source, and wait for it to respond. If you see the Apple logo or another interaction on the screen, you"ve solved it. If you continue to see no response from the screen or the device vibrates as if it was charging, you know with certainty that you"re facing the black screen of death.

Malfunctions within app software can also cause iPhones to have the black screen of death. All apps are not created equal, and if your iPhones current software is not compatible with a particular app, you could get a screen malfunction. In this case, killing the app should enable your screen again. To do this, swipe up or quickly press the home button twice (if your phone still has one) to see all of your open apps. Swipe up on your recent apps to identify which is causing the malfunction and close it. With the app closed, you should be able to have full responsiveness on your screen again. If the problem persists or you can"t access your apps due to a blank screen, you"re likely dealing with a bigger issue.

If you"ve encountered issues with your favorite electronic devices before, you"ve probably heard someone say, “Well have you tried turning it off and back on again?". This may not sound like the most helpful advice, but it"s actually the first thing our experts suggest when facing a potential software or hardware issue with your iPhone. Turning a device off and back on again is sometimes called a forced restart, or a hard reset. Doing this simple action forces your iPhone to power cycle and in turn, clears its short-term memory. This will not wipe your device or remove any of your data; it just gives the device an opportunity to clear all open applications and start fresh. If your issue is being caused by a rogue app or malfunctioning system process, the force restart will clear it.

If none of the aforementioned troubleshooting tips solve your iPhone"s black screen of death, it"s time to consider heavier duty fixes. iPhones have a special troubleshooting tool called "recovery mode" that allows a computer to diagnose and attempt to fix software issues.

Situations like these are why it is beneficial to perform a backup on your iPhone from time to time. That way, if something goes wrong, you"ll have a recent backup to restore from. Need help? Check out our guide on how to restore your iPhone from a backup.

If after these troubleshooting tips, you"re still left with the black screen of death, it may be time to consider a factory reset for your iPhone. Factory resets should always be the last thing you try because unless you have backed up your iPhone recently, you risk losing your data. But if a truly sinister bug in your system is stopping your screen from working, a factory reset could take care of it.

If you"ve tried these steps and still need a little help, we"re right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store and our certified experts can get your device back up and running as soon as the same day.

protect, connect, and enjoy the tech they love most. And smartphones are no exception. Your life is on your device, make sure it’s protected. Learn more about Asurion phone insurance plans today.