sony bravia lcd screen problems quotation

TV repair costs between $60 and $350 with most spending $207 on average for LCD, LED, plasma, and 4K TVs; costs are higher if repairing older DLP, projection, and HD TVs. TV problems like display issues, powering-on problems, or sound issues can be fixed. Pickup and delivery fees may apply.

The cost to repair a TV screen can be significantly more than the cost of purchasing a new TV. For this reason, replacing or repairing a broken TV screen is not considered feasible.

Broken TV screen repair is not a service offered by most TV or electronics repair companies. For example, BestBuy"s 90-day warranty, does not list broken TV screen repair as one of the problems they service.

Unless you are trying to fix a TV from the ’80s or earlier, cracked TV screen repair is not feasible; the entire display panel must be replaced instead. The cost of a replacement TV display panel is more than the cost of buying a new TV, and that’s before labor and other service costs.

The cost of TV screen replacement is generally the same as or more than the cost of buying a new TV. Therefore, replacing a broken or malfunctioning TV screen is not considered a viable option. If the TV is under the manufacturer’s warranty, the manufacturer may replace the entire unit.

TV manufacturers do keep replacement TV screen panels on hand to support products under warranty in case the screen malfunctions, due to manufacturer defect.

If you still want to replace a damaged or malfunctioning TV screen, your best option is to find a used replacement panel or a broken TV of the same model on which the screen is still functional. You might find one on eBay, and you can hire a technician to change out the panel.

Whether your TV is LCD, LED, plasma screen, or 4K (Ultra HD), the cost to fix common problems ranges from $60 to $350, depending on the repair type and the brand of TV being repaired.

These repair problems could have more than one possible source, so a technician should take time to narrow down the exact problem. TVs are repaired by replacing faulty components.

The function of an inverter board in a TV is to power the backlight of the screen. The inverter board requires a few hundred volts of power. If the inverter board goes bad, this would cause the TV to power on and have sound but no picture.

A flat-screen TV bulb replacement costs between $60 to $115, with most homeowners spending $84 for parts and labor. The price for replacement bulbs ranges from $18.50 to $80.

If an older model LCD TV or projection TV powers on and has sound but no picture, this may be due to lamp burnout, which is both common and expected. In this case, replacing the bulb will fix the problem. An experienced technician should be able to replace the bulb quickly and easily.

Flat screen replacement glass is not available. The only option for flat-screen TV glass repair is to try optical glass glue, which costs $1.70 for a 5-ml. tube. This may be an option for TV glass repair if the crack is only a few inches or less. TV panels are built as one unit at the factory, with the glass adhered to the display panel.

LCD flat-panel repair is not considered cost-effective. If the glass is cracked or the display is physically damaged, it is cheaper to replace the entire TV than to repair or replace the display panel.

Estimating TV repairs costs by brand is not something TV repair shops offer, however, there are general prices by type. When looking for specific repair costs for your TV, you’ll find them in the common repairs price list above. Pricing applies to brands such as Samsung, LG, Sanyo, TCL, Insignia, HiSense, Sony, Toshiba, Pioneer, and Vizio.

The cost of flat-screen TV repair ranges from $42 to $359. You cannot fix a broken screen, but the price of a new flat-panel TV starts from around $249 for a 1080-mp (non-4K) LED TV from LG to as much as $14,999 for an 85-inch 8K LED TV from Samsung. A TV referred to as a “flat TV” or “flat-screen” TV might be any of the following:

LCD TV repair typically costs $60 to $85 for diagnostics testing, and $200 to $300 to perform repairs. LCD TVs use backlighting, which may fail. Newer LCD TVs use LED strips for backlighting. Older ones might use CCFL. If CCFL backlighting fails, a technician can replace it with LED backlighting.

An LED TV is just an LCD TV that uses LED backlighting, which all newer models do (older models use CCFL backlighting). The cost to replace one LED backlighting strip ranges from $100 to $122, including parts and labor.

The cost to replace the motherboard, inverter, or LED"s in a 4K TV ranges from $100 to $275 or more depending on the brand and model. The cost for screen repair for a 4K TV is irrelevant because it cannot be fixed or replaced at a cost that is lower than the cost of a new 4K TV.

Digital light processing (DLP) TVs are also known as projection TVs. DLP big screens have not been made since 2012, and DLP TV repair is usually not worth the cost except for a lamp burnout, in which the bulb can be replaced. The cost to replace bulbs ranges from $60 to $115.

Lamp burnout -In a projection TV or older LCD TV, no picture may be caused by lamp burnout. In this case, a technician can replace the bulb quickly and easily.

If the picture is displaying but there are problems such as vertical lines, a double picture, or a white display, this could indicate a faulty motherboard or mainboard.

Not included in these prices from Best Buy are 1080P screens, which range from $249 to $279 for 43-inch TVs from brands like Samsung, Sony, and LG. On the upper end, Sony and Samsung both have 95-inch 8K LED TVs for $69,999.

In most cases, a flat-screen TV can be fixed. The exception is a physically damaged display panel or screen. Most other issues including failing speakers, backlights, or power supply. Burned out fuses and damaged input ports can also be repaired.

If the screen is not physically damaged but is not showing a picture or is displaying “snow’” or vertical or horizontal lines, a technician can repair the TV by replacing failed components. If the screen is physically damaged, it cannot be repaired.

You cannot replace a broken flat-screen display. New TVs costs anywhere from $249 for a 1080P (non 4K) LED TV from LG to as much as $14,999 for an 85” 8K LED TV from Samsung.

Most TVs sold today are known as “flat screen TVs,” which is just a way of describing their appearance as a thin rectangle less than 10 inches thick. Modern flat screen TVs differ from older models, called CRTs or cathode ray tube TVs. Those televisions had curved screens and were often quite thick.

Today, flat screen TVs range from LED and LCD televisions that have been around for a few decades to upgraded models known as OLED and 4K TVs, which boast better picture quality. Plasma screen TVs were once a popular type of flat screen TV. However, they have fallen out of popularity. Most TVs sold today are also smart TVs, which means they can connect to the internet. Older flat screen models that need repair are sometimes not smart. The table below describes these common television types and how much each usually costs to repair.

Repairs for LCD TVs cost between $60 and $475. LCD televisions are one of the most popular options on the market, available in a wide range of sizes and styles. They use an LCD (liquid crystal display) with backlights to produce images. The backlights, screen, and other components may get damaged over time and need repairing. The most common problems for LCD TVs are bad power supplies and dead capacitors that may need repair or replacement.

LED TV repairs range from $60 to $475, depending on the scale of the problem. LED televisions are a specific type of LCD TV that use LED backlights to illuminate the liquid crystal display. These TVs usually produce more colorful and vibrant images and are more energy-efficient, but the LED backlights may need to be repaired or replaced over time. Another common problem is a broken inverter that requires repair or replacement.

4K TV repairs range from $100 to $350. A 4K television provides some of the clearest and most detailed images because of the very high resolution of its screen, providing more engaging viewing experiences. There are different types of 4K TVs, including some that use LED and others that use OLED. Basically, a television is considered 4K if it has ultra high definition. These models can be expensive to purchase and repair, but in many cases, repairs may not be possible on these units. So, their overall repair costs may be lower simply because some repairs may not be offered. Issues that are repairable include inverter, backlight, and power supply problems.

Plasma TV repairs average $100 to $485. These televisions are made up of pixels filled with gas that light up when an electrical current is applied. They are less popular today, and most companies have stopped making them. But they can still be found in many homes and are subject to problems like screen burn and distorted colors. While some repairs on these TVs are possible, such as when the power supply fails, many issues cannot be repaired due to the rarity of replacement parts. Screen burns and problems that require screen replacement render the television not-fixable.

OLED TV repairs cost between $100 and $1,000 on average. They are the next step up from a standard LED TV, with OLED standing for organic light-emitting diodes. OLED televisions can achieve deeper blacks and higher contrast compared to standard LED screens. However, they can be very expensive to purchase and repair. Unfortunately, some OLED TVs are quite susceptible to “burn-in,” which is officially known as permanent image retention. When this occurs, an image remains on the TV even though it is shut off. The problem may require screen replacement.

You might not know exactly which part of your TV is broken or damaged at first. The symptoms of a broken television vary from vertical colored lines across the screen to audio issues, power problems, and even situations where the television starts normally but then turns itself off. For this reason, most repairs start with a diagnostic so that the problem can be found and a plan made for repair. For some repairs to be made, the part will need to be replaced, while in other cases, repair or replacement of that part may not be possible. The table below shows common problems and average repair costs for each.

Repairing vertical lines on the screen averages $150 to $400. This is usually an issue associated with your TV’s control board or motherboard, which may be damaged and need to be either repaired or replaced. Resetting the television to its factory defaults may fix the issue. Or, a loose cable may be causing the problem. If resetting the television and reseating the cables does not work, a repair person will need to open the TV to diagnose and repair the issue.

Repairing a cracked TV screen costs from $400 to $1,000 or even more. Cracked screens cannot be repaired, they can only be replaced, and they are very expensive, sometimes exceeding the cost of a new TV. For this reason, if you have a cracked screen, it will probably have to be replaced entirely, or the manufacturer will need to handle the repair at one of their facilities or via a mobile repair service.

TVs are made up of various parts and components, all working together to produce lights, colors, pictures, and sounds for your entertainment. Over time, accidents may happen that damage these parts, or they might just wear down over the years through repeated use. For example, an HDMI port may become bent after a plug is reinserted several times. Alternatively, one of the lights inside the TV responsible for illumination may fail, causing the entire screen to go dark. The circuit boards that act as the brain and power source for the TV may also fail or short-circuit because of repetitive use, energy spikes, or other power problems. Many parts of the TV are fully repairable. Paying to repair the TV may be more cost-effective than buying a new one. The table below shows common TV repairs and the costs for each.

Backlight repairs average $100 to $200. The backlight is what illuminates the display of your television, providing the brightness and color. It may be in the form of LED light strips or fluorescent lights, depending on which television type you have. When the lights are in a series, one bad light may cause the entire screen to fail. If these lights develop a problem, a repairman must open it up and make adjustments to get them functioning again.

TV inverter repairs cost between $100 and $210 each. The inverter powers up the backlights for your television, and they can stop working if their capacitors break down. Symptoms of a failing or failed inverter include no picture, a faint picture, or a flashing screen. The power button may still illuminate, and the sound may work fine even though the inverter is broken. Repairs are made by fitting new capacitors in place.

TV screen repairs cost between $300 and $1,000, but in many cases, repairing the screen is not possible. Since the screen is usually the most expensive part of the television and one of the most sensitive to impacts and other damage, an expert may advise you to simply buy a new television instead of having it repaired. It is worth getting a diagnosis if the screen issue is not too severe because issues like flashing pixels or distorted colors may be fixable. While cracks might not be repairable, sometimes scratches and smudges are fixable.

In some cases, your TV components may not be able to be repaired, or it might be more cost-effective to replace them with new ones. The repair price includes the cost of new parts, plus the labor required to fit them into place and remove the broken components. While some components can be replaced, they may be extremely expensive or cost-prohibitive to do so. This is mainly in the case of panels and screens because they often contain too many parts to replace on their own. The table below shows average costs for a variety of common replacements:

Replacing a TV capacitor is inexpensive, starting at $60 to $300. If more than one capacitor needs replacing, it is usually less expensive to replace the entire board. Capacitors cannot be repaired, so replacement is the only option. Replacing the capacitor may fix problems with slow start-up times, screen flickering, disappearing pictures, and sound problems.

TV bulb replacement costs average $100 to $200. Bulbs are usually found only in older models of LCD TVs or projection TVs. They are used to illuminate the display so that the picture can be seen. Bulbs are relatively easy to replace, but the material costs are a little higher with bulbs when compared to other components, leading to varied replacement prices from model to model. Replacing a bulb can fix a flickering television or a dark screen problem.

TV backlight replacements cost between $100 and $200 on average, depending on the television size and scale and the type and number of lights required. If you have LED lights, parts may be more expensive, leading to higher total costs. Usually when backlight problems occur, the bulbs or diodes are dead and need to be replaced. Replacing the TV backlight helps fix the problem where the TV is half or fully dark when turned on, and the image is only partially visible.

TV motherboard replacements average $200 to $450. Often when a problem occurs with a motherboard, it needs to be completely replaced rather than repaired. The motherboard controls the TV’s functions and features, and a broken motherboard makes your television completely unusable. Replacing a motherboard may fix all sorts of problems, including missing sound, random shut-downs, failure to connect to the internet, and HDMI ports that are not recognized by the TV.

TV screen replacement costs at least $400 to $4,200 and may even cost more. The screen is the most expensive part of a TV. So usually, the cost of replacing it is higher than just buying a new unit because of the labor involved. In some cases, this is because the screen cannot be replaced without also replacing most of the other components, particularly for TVs like LED, LCD, or plasma. Most professional repair companies do not offer screen or panel replacement as a service. The only way to get a new screen is to have it fixed under warranty by the manufacturer.

TV panel replacement costs a minimum of $400 to $5,000 and often a lot more on some of the high-end 4K and Smart screen displays. Because the cost of a replacement panel is so high, it is usually more cost-effective to simply purchase a new television. Like the screen, this is due to the number of components involved. Therefore, most repair places will not offer panel replacement as a service.

Fixing a Sony TV will cost you about $60 to $400. This popular brand has a reputation for simply becoming disabled with no power or sound. Unfortunately, the customer service at Sony isn’t always the best. Customers are often frustrated when it comes to warranty work. Sony TV problems that may require repair from a professional include motherboard issues that cause image flickering and HDMI port issues.

To fix your TCL TV blank screen, you should expect to pay about $60 to $400. One characteristic repair of the TCL brand is a black screen with no picture. This can be a fuse that has blown, or it may require a major change, such as a new main board. Some TCL owners also report having problems with the sound, which may require repairing the speakers. Sound problems may also indicate an issue with a cable.

Damaged cables can cause a TV to flicker or grow dim. Repair prices for damaged cables are $75 to $200. Samsung TV owners cite this flickering or dimming of the screen as a common issue with this brand. Sometimes the settings for the eco sensor or the energy-saving feature create this problem. Turning either of those off may fix the issue. In some cases, Samsung TVs may experience overheating and a resulting hardware failure or motherboard problem that requires repair or replacement of the motherboard.

Some of the most common issues with this brand are banding at a repair cost of $100 to $200 or sound with a cost of $150 to $400. Color problems may be related to adjustment and can be fixed for a low cost of $75 to $100, HDMI connections are often fixed at the cost of $200 to $300, and streaming problems may be corrected with a software update. Software updates can be done by the owner, but a repairman will most likely charge a minimum fee of $75 to $100. Banding presents as sections of bands where it should be smooth. Sound and color can go out over time in the LG brand. HDMI and streaming can become difficult as technology emerges and changes.

Hisense TVs have a history of display difficulties and could cost you about $100 to $200. Typically, it means you need a new inverter, or it could signal the beginning of the end for your Hisense television. A black screen may also indicate a problem with the motherboard, which usually requires complete replacement. A technician can test the TV to determine whether the motherboard is bad.

Panasonic TV owners often experience the power clicking on and off and may need a new main board at the cost of $200 to $400. The reset button may help. The repairman will need to replace the motherboard of the TV if that fails. Before calling a repairperson, Panasonic TV owners may want to try a factory reset or a firmware update. Occasionally, Panasonic TV problems are a simple programming issue.

The Vizio TV is known for its screen of death (a blank or black screen) and usually costs about $200 to $400. The problem is most often a blown motherboard, and replacement is the only option. A factory reset may be a solution. If that doesn"t work, the motherboard is the best possible answer. Vizio TVs also commonly have problems with lines on the screen. This issue is occasionally fixable with a hard reset or factory reset. However, it often requires a motherboard replacement, too.

Often, you must decide whether it is worth repairing your TV. In some situations, the cost of repairs is higher than the price of a new TV. For example, when screens are cracked or damaged, the cost of replacing a panel is usually much higher than simply buying a new TV. For major repairs, it is often cheaper to buy a new TV. However, for minor repairs, it is less expensive to call a repair person and get the TV fixed.

It is recommended to replace electronics whenever the cost of repairs equals or exceeds half the cost of a new purchase. It is also recommended that you replace your television if the new version is less than $200, or if your screen is smaller than 32”. For example, it costs around $150 for a new motherboard in an LG Model 24LF452B 24” TV, which takes around one hour to repair. As a result, you would pay between $190 and $210 to repair your old set, while it is possible to purchase a new one for less.

Keep your TV clean. Over time, dust, pet hair, and bits of dirt can build up on the screen and get inside the television via vents and ports. This dust accumulation can affect a TV’s operation and make it more likely to break down.

Yes, flat-screen TVs can frequently be fixed, including issues with the screen, sound, lighting, cables, and interior components. However, there are some situations where flat-screen TVs cannot be fixed, such as when the screen is severely cracked.How do you fix a broken TV screen?

Not all TV screens can be fixed or replaced. Certain types have components behind the screen that can be damaged by its removal. However, if you choose to proceed, remove all external cables, unplug your set, and lay it face down on a flat, soft surface. Remove any screws holding the frame in place and then gently remove the frame and set it aside. Put your new screen in place and reconnect the internal cables in the same manner you disconnected them. It is usually best to get a professional to handle TV repairs, and the cost of replacement screens is often very high. So, it may be more cost-effective to get a new TV.How many years will a flat-screen TV last?

This is not recommended. If you leave a TV on for too long, it may overheat, which could damage interior components like the motherboard. It may also do damage to the screen and risk ‘burning’ an image into the display, as well as damaging the backlights.Do Smart TVs use more electricity?

Nationally, the average price range for TV repair is $60-$90. LCD TV repairs are one of the most common TV repair requests. A liquid crystal display (LCD) TV uses the same technology as your smartphone and most computer screens. Images are created on an LCD screen by electric currents that pass or block light through liquid crystals that are encased between two polarized, glass-like sheets. LCD TVs can be very thin and are relatively affordable, making them one of the most prevalent types of TV on the market. If you have a broken LCD TV, it can probably be repaired. Common problems that can be repaired include a blank screen, sound issues, power problems and digital connection problems. Here is one example of LCD TV repair cost:

Yes, you can usually fix a flat screen TV. Whether you have a plasma, LED, OLED, HDR, HD or even LCD, TV repair pros can repair your TV. Flat screen TVs are expensive, and when they stop working it can make your heart stop. But TV repair technicians have advanced along with TV technology and are equipped with the proper tools and training for major and minor repairs. If your flat screen is too massive to transport, most repair companies have pickup and drop-off service. For the most common problems, TV repair pricing might range between $175 and $200 on average. Here are examples of the most common problems:

If your TV isn’t working, don’t despair. TV repair professionals can handle almost any situation, no matter how new or outdated your TV’s technology. The national average TV repair cost is $50-$90, although prices can be higher based on the type of TV and the work required. Because most TVs today are much too large to transport in an ordinary car, many companies provide transportation services for an added fee. Here are some examples of average TV repair costs for specific problems and TV models:

The LCD was intermittently powering up and powering off. Replacing the main circuit board solved the problem.How do you fix a TV with no picture but has sound?

You can troubleshoot your TV by double-checking the cable connections and devices that are connected to your TV. If you can’t find anything wrong, you may need to contact a technician to fix your TV.What do you do when your TV turns on, but the screen is black?

If your screen is displaying bars, lines, dead pixels and other abnormalities, your flat-screen TV might be going bad. It might also be dying if it won’t turn on, the sound quality is bad or the screen keeps flickering or fading.Is it better to repair a TV or buy a new one?

You may be able to remove scratches from your flat-screen TV by using an LCD scratch repair kit. If that doesn’t work, consider hiring a technician to fix it or buy a new TV.

kindly look into the conversation between Sony and myself for the display panel problem..I was fighting for more than a week for the same, I could not get a favourable reply from SONY yet

We purchased Sony LED TV (Model: KDL-32EX420IN5, Serial No: 2441948) on 29th Dec 2011. We installed the TV in our house with a separate electric circuit and external stabilizer. We also made sure that the TV is fully adult-controlled.

The problem arose on 13th Jan 2014, when the TV suddenly lost its display. It showed a symptom of vertical contour patterns. But the audio remained intact. We applied for service request immediately on the same day (Service Request No: 17434214). The service engineer inspected the TV on 18th Jan 2014 and inferred that the display panel is to be completely replaced which would cost around 40% of the original price of the set. We assume that an LED TV display has a life-time of (ave) 60,000 to 1,00,000 hour. In our case, it had not even crossed 3700 h (ave). We could not understand such a variation in performance happening with Sony product.

Since the TV was well protected in every aspect from our side, we are sure that the problem was not due to any negligence in our support and operation. I came across reviews describing gross manufacturing defects in Sony LED and LCD TVs. We also found that you solved the disputes in favour of the consumer in most of the cases that were beyond the warranty period. We have always had good opinion and trust in Sony products because of the quality and brand. We hope to receive similar support from your side in our case too.

We are very much aware that the warranty period is 1 year from the date of purchase and our TV had finished 2 years and 14 days exactly. But, since there was no physical damage or operational negligence from our side, it is not just for Sony to make us carry the burden of replacing the display panel at our own cost.

NB: We have already furnished photocopies of the following documents to the service engineer: 1. Warranty card; 2. Invoice. And, e-mailed the screen shot of the defective TV image to [email protected]

As per the normal process, for newly purchased Sony products, the Company provides a 12 months warranty cover to support customers for any chance failures during the warranty period. Thereafter, any repair outside the warranty period the repair is done on a chargeable basis to customer.

Kindly refer to: h t t p : // e sup port.sony.com/p/news-it em.pl?template=EN%C2%AEion_id=1&news_id=441]Sony eSupp ort - Electronics - News & Ale rts. I know the VP had addressed the problem with 40 TV, but in my opinion, the same can now be applied for any of your TVs.

Also refer: h t t p : // ww w. c on sumercourt.in/television/34377-sony-bravia-lcd-problem-2. h t m l (complaint no.15040079?). After reading the entire blog, do you still hold your point that every one had a Natural Electronic Defect? If you still hold yes, it surely infers that Defective Sony Products are marketed in India for bigger price due to brand name alone.

A same kind of display panel problem for Bravia series was faced by another customer (complaint no.15040079?) where the defective TV was 22 months old, we also found that you solved the disputes in favour of the consumer that were beyond the warranty period.

On 25th September 2013, SONY approved to replace the LCD panel FREE of cost for the TV purchased on 15-Oct-2011 for the Consumer Saikat Ganguly, pls refer (complaint no.15040079) h t t p : // ww w.cons um ercourt.in/television/34377-sony-bravia-lcd-problem-2 . h t m l

This is in reference to your e-mails dated 23rd and 24th January 2014, addressed to our Management in India and Abroad, regarding the service of your Sony BRAVIA Model no: KDL-32EX420, Serial no: 2441948. purchased on 29th December 2011.

Sony products are designed to have adequate ruggedness and undergo very stringent quality control while being manufactured. However, natural failure may happen in a product is course of time and this is reason why we offer 1 year of free service to our customers. Beyond this the service becomes chargeable.

This is in reference to your e-mail dated 27th January 2014, addressed to us, regarding the service of your Sony BRAVIA Model no: KDL-32EX420, Serial no: 2441948, purchased on 29th December 2011.

Do SONY have any measurement for the said reason? Natural failure may happen in a product is course of time. The service engineer dont even open up the TV. By just looking the TV without open up, I was surprised by the above comments and I completely agree that the quality of Sony product has been completely degraded. I have mentioned in my earlier mails that all the necessary security systems that are required for the proper functioning of the TV were provided.

I also mentioned in my earlier mail communications that If Sony still hold yes for their atrocious reply Natural electronic defect, it surely infers that one and only Defective SONY Products are marketed in India for bigger price due to brand name alone.

When I went through the numerous open forums, there were too much similar type of Display panel complaints especially in SONY BRAVIA series and they people sending similar type of automatic reply. This is a universal problem with BRAVIA series and SONY recalled these units all over the world except INDIA. Even though SONY know very well this as a GLOBAL issue, by hiding their manufacturing defect and useless quality, SONY management decently refused to accept consumers True feedback about the non reliable SONY faulty products and worst kind of services. This is so called veiled CHEATING.

Hiding the above facts, Sony customer relation keep on writing the same point without knowing how to indicate a valid reason, this itself clearly reflects a negative thought about SONY.

SONY meant to say that they dont receive/ hear any feedback about their defective TV? It wont bring to their higher authorities notice? they dont have any awareness? they dont understand the screaming from customers side? Or they are not able to access those numerous forums? Why be a hypocrite?

Rather SONY always just makes customers to carry the burden of service at our own cost especially in India! If SONY do so, theywont stay longer to retain Indian market in future especially Bravia Television.

We take the burden of service at our own cost for the reason fate of being as one of the SONY customer! As Indians we cant expect any product exchange, service for free of cost or discounted service in spite SONY can give you additional 1 year service warranty from the date of service.

Note: Thanks to SONY Consumer Mr. Saikat Ganguly for his detailed feedback and comment (He also affected in this similar kind of issue but SONY approved to replace the LCD panel FREE of cost for the TV purchased by him on 15-Oct-2011 (complaint no.15040079 ) h tt p :// w w w.c o n sumer court.in/television/34377-sony-bravia-lcd-problem-2 . h t m l

Ours is a Sony Bravia that is now over 10 years old. Several months ago we started noticing lines, especially on the left (our left) side of the screen. They’d go away after the tv warmed up. Then we started noticing it was darker on that side of the screen, but again, after the tv warmed up the screen would be normal. Then about two months ago it started getting worse and didn’t ever get completely better, even after the tv warmed up. So I watched some youtube videos that all talked about the ribbon cables becoming loose over time and to apply pressure along the top and see if that made it better, and if so, it was a loose cable and if you put electrical tape or something that would help keep the pressure, it would fix the problem. Hubby pressed along the top and sure enough, when he pressed in one spot on the left side suddenly the picture cleared up. Stayed good for about a week, then problems again, pressed again, fixed again. A week or so later, same problem, but this time when he pressed on it nothing got better.

So I decided to take the cover off and look at it better. As I was pressing on the tops of the ribbon cables that run down from the top of the frame, for a minute it got better but then suddenly there was a wide white vertical line, with a thin green one down the center of it, running down the front of the screen, and it was perfectly aligned with one of the cables. So now I still have the dark side of the screen, and some ghosting, and some lines, but now this bright white streak/line right down the front. Another weird thing is that if the whole screen is bright (like watching a show set in a snowy place) then the darkness even on the left side is basically gone, but if the scene is dark at all, that side is almost black. I don’t know if it means that particular ribbon cable is bad, or if something is loose, if things need to be replaced or what. It’s very frustrating as it’s been a great tv. Hubby wants to just buy a new one, but even if he does I would still like to try and figure out this one as it could then go in another room.

I bought my KDL46VL130 in 2007 and it worked fine until about six months ago, when it started to have double images, horizontal lines and screen problems when I turned it on. First, it would only happen once in a while and would eventually go away after a minute or so, but it began to happen more frequently and now it happens all the time and takes from 5-15 minutes to go away.

I"m sorry that the picture on the Television screen appears double with horizontal lines. Sony is not aware of any such issue with the TV. Also, please note that Sony does not address any comments published on, or quoted from a non-Sony website. Please follow the steps given below to troubleshoot the issue:

My comment to you (SONY) was not published nor copied from any website. The link I included to https://www.consumeraffairs.com/home_electronics/sony_tv.html was simply in reference to my experience not being an isolated one, in that many other owners of Sony flat screen LCD televisions had and are currently experiencing the same and/or similar malfunctions with their TVs.

I find it odd that you tell me that "Sony is not aware of any such issue with the TV" when literally hundreds of other owners of Sony products have reported practically identical instances of this defect and that Sony support has told many other owners of Sony TVs the same exact thing, that "Sony is not aware of any such issue with the TV".

This will not only be my last Sony purchase, but I will do my best to contact the place I purchased the product (Costco) and every consumer protection group, forum and/or product review entity I can find as well as every person I know or will ever speak to about any electronics purchase. I may also contact an attorney to inquire as to the possibility of there being some class action recourse.

I paid Sony led TV 10 back. I have watched it for only 10 days. Now it has only white screen. I have complained many times in Sony’s customer service center, but I did not get any response from Sony’s service center. I called every day. He has given two numbers every day, but those numbers are not working.

We bought a Sony 52-inch LCD TV in November of 2009, model KDL-52Z5100. Like many of the posts here, our TV started having horizontal lines after a year that would disappear after the TV was on for 10-15 minutes. The problem kept getting worse. Now, the entire left side of the screen is dark. Needless to say, we will never buy Sony again.

I have 52" Sony TV (model KDL-52Z5100). It is almost 2 years old. It has started getting black lines on the left side of the screen, as so many others have described. Also, the picture isn"t as bright as the right side. After being on for awhile the picture will clear up. Initially, I didn"t think much of it and suspected it was the cable box. Now it is happening more frequently and is getting more severe. It does this on all inputs. When I searched the web for a solution, I found this site and others with pages and pages of similar claims.

I called Sony and they advised me to try unplugging the set for one minute, then to plug it back in to reset the settings. I"m not currently home to do so, but I do not have much confidence in this solution given the other post. That and I don"t recall there being a left side discoloration setting that could have accidentally gotten adjusted. I will try it when I get home just to be certain. After that they say I need to pay for a technician to come to my home.

I understand that Sony needs to go through a series of checks before replacing everyone"s TV, but given all the sets with the exact same problem it is clearly a defect. They need to do the right thing and repair or replace these sets once they are aware of the issue. I have always enjoyed Sony products. I have a Sony laptop, Blu-ray player, camcorder, Playstation, other Sony LCD"s, etc. I understand that things break, but this was a $2500 TV that didn"t last 2 years. That clearly was a defect on their part and is completely unacceptable.

I believe that, given the number of cases I"ve seen, they should issue some kind of recall or extended warranty for this problem. I am in the beginning stages of this case and hope a remedy can be worked out soon. This is not the way I want to spend my holidays. I will post again when I arrive at some sort of conclusion. Hopefully, Sony will come through and restore my faith in the company. Otherwise, it will be my last Sony product. The next step is to pay a repair man to come evaluate the TV.Read full review

I also experienced the horizontal lines on my 52-inch XBR9. I contacted Sony who offered lesser sets at a few hundred dollars less than retail. I have been a faithful Sony customer for many years. Never again. If I could rate them any less, I would!

I purchased the KDF WF655 55-inch LCD model and it’s been nothing but problems. Blue spots in the center of the screen and blue haze around the edges. It didn’t take long for the projection bulb to burn out in one year at a cost of $200 to replace. I now am the proud owner of a $2,500 pile of **! I called Sony service center and they said they are sorry about that. Why would anyone ever buy another Sony product? Rename the company “Phony.”

After 2 years the Sony 32" Bravia HD LCD TV I bought for $600 is useless. I have color distortion, vertical colored lines all over my LCD screen. When I called customer support, (800) 222-7669, I was informed that they do not know this issue. It seems to me that there are a lot of people listed here that would disagree. I was asked to do the usual dog-and-pony show-- give date of purchase, where, serial #, Model #, the remedial troubleshooting (swap cables, hook up another TV to the cable box, swap the cable box, swap cables, etc.).

After all that and numerous unsuccessful calls, they suggested I call an approved TV service repairman, for what my warranty was no longer valid and it would cost me at least $100 before they came in. I also know if I have them repair it, it would cost me more than buying a new one at this point. Not to mention the problem might not be solved as I have had a screen repaired for an older set which had a blow picture tube but came back all fuzzy and blurry and was covered by a limited warranty for labor (after 1 year) and it still cost me over $100. Which was why I bought this POS after throwing the other POS out.

Does anyone make anything that lasts anymore ? I have an old RCA TV that I have had for over 13 years and still going strong. All I know is that I used to like and buy Sony Products for as long as I can remember, not any more. I am very disappointed and very mad about the whole experience.Read full review

I bought a 32" LCD Sony Bravia model no. KDL-32L4000. Maybe 2 months after my warranty was up, which was 2 years after purchase, I noticed a thin horizontal line going across my screen. After that from that thin line all the way down, there is a translucent discoloration going up and down. For several months that would go away after 15 minutes. Now, it"s not going away. I did contact Sony and since my warranty was up, there was nothing they would do for me. Clearly this is a problem with Sony TVs and I will never buy one again. I know for a fact that Samsung sends people out to fix small issues people are having with those LCD screens. I"d like some type of action to come out of this and maybe some compensation.

We have a Sony Bravia XBR KDL52X BR5 with the exact same issues people are reporting here. It started this summer, 2 years after purchase - out of warranty. At first just a few vertical lines and left side ghosting which would return to normal after 10-15 minutes of warm-up. Now it"s a constant haze and ghosts over entire left side of screen, sometimes vertical lines and bars with zero picture. Normally does not return even when we leave the TV on 24 hours a day.

Sony said to try and "reset" the TV by unplugging and turning back on. No help. Then they suggest the issue must be a cable box and/or wiring-related issue, but it"s the same image problem when we tested with other cable boxes. So, we plugged in 2 (other brand) TV"s to the same cable boxes/wiring systems and the picture on those sets is fine. It"s also fine when we watch DVDs, so this is clearly a Sony Bravia problem.

Sony recommends we have a repairman come in and take a look at it. It is an LCD screen issue that will cost thousands to fix - a new 60" set would be cheaper. "Is it the intention of Sony to sell a "disposable" flat screen TV? To sell a self-destructing product so consumers will continue to trade up?" This was a major purchase for us. Sony should stand by their product and provide the kind of support and consideration consumer/investors deserve. Sony Bravia is a lemon. We would be interested to be a part of any class action lawsuit against SonyRead full review

It was terrible. My 52 inches Sony Bravia model KDL 52w5100 and one year and 11 months old have the black shadow and the picture is unclear on the right side. We received no help from Sony and I can"t even understand the person on the phone! We need jobs here people! What happened to TV"s lasting for years on end. I have a Sony Blue Ray player and a Sony computer; I am no longer a Sony fan.

I bought the Sony Bravia LCD Model KDL52W5100 television in October of 2009. In October 2011, when we turned the TV on, the green light would come on but then the TV would shut itself off. I called Sears where I purchased the TV they recommended. I called Sony since they had just recalled their 40" Bravia models. I called Sony who sent a USB port to update the TV supposedly to fix the problem. It didn"t. Sony then advised I call a technician who analyzed the problem as being (2) bad circuit boards. They were ordered and when installed, still did not fix the problem. The tech then said it was probably the panel. The tech sent the quote for panel and labor which came to $2100.

I called Sony who was very sympathetic and would sell me a 55" (wow) refurbished TV for $900. I am also interested in a class action suit and would never buy Sony again.Read full review

I purchased a Sony Z5100 52" 11/09. The TV is showing lines and distorted picture as described by many other complainants. I contacted Sony and was told they are not aware of any defects regarding this TV. Very disappointed with Sony"s unwillingness to provide extended service on a defective product. The TV works fine for now after warming up so I leave TV on with no video source when not watching. This is a ridiculous work around solution.

Wish I could rate 0 stars. A few weeks ago, my 52 inch Sony Bravia that I bought in January of 2009 for $2,499 started having black horizontal lines through it. It has gotten worse. It started with just a few lines at the bottom, now it takes up the whole screen and there is a double picture. It usually takes between 15 and 30 minutes for the picture to return to normal. I"m afraid at some point, it"s not going to return to normal at all. To see that this is such a common problem, it seems like there is no way Sony could not be aware of it.

On 2006, I purchased a Sony KDS60A2000 Projection TV at Best Buy. I need to go out and buy a new TV. I had an RCA from 1985 to 2006 and replaced it, not that it broke down, but just to update technology. I should have kept it. Sony has not proven to me to be a manufacturer that stands behind their products. I should not have to have a major repair like that for a long time (10+ years, not 5 years). Sony TV had its lamp replaced in 2010 at a cost of $300+ and now the light engine is going and replacement on this is $1500+. I will definitely be looking at another manufacturer other than Sony.

On Thanksgiving day, my KDL-52S5100 TV did the exact same things as previous poster. I just copied his post because I could not describe what happened any better. It developed a raster across the picture. The initial Bravia logo that appears as the set warms up stutters and has a number of horizontal lines below it. The picture both in HD and SD format had the stuttered horizontal lines and the picture shakes. When muted, a buzzing can be heard coming from the back of the set.

Like all the complaints here, I bought a Sony Bravia 1080i around three years ago and now I have a dark line going down the left side of the screen. I always trusted Sony and even now still have and use a Sony Trina-tron tube TV. Yes, I"m mad and disappointed with Sony and will never buy another! If there is a class action lawsuit I"d like to know about it.

After two years, my Sony KDL 40W3000 displayed some flashing and crackling, and has difficulty starting up and eventually it would not turn on. I live out of the country for 6 months of the year, so that Sony only had 1 year of use.

I called Sony, wrote Sony, wrote blogs and was finally told this is what they could do for me. They could tell me where the nearest Sony repair would be found-- 78 miles away! I took it to a reputable local repairman, after 3 weeks he called and said it was the LCD screen and to replace would cost more than a new TV. It is in the city dump! I now stand in Costco and tell my story to any prospective Sony customer who shows interest in buying. I also wrote the President of Sony...no answer!Read full review

I purchased a Sony Bravia KDL-52xbr9, 2 years ago and we"re experiencing lines and host shadows across the screen. We purchased an extended warranty from 6th avenue electronics but they recently went out of business. Sony says the product is out of warranty and can do nothing. I too would also like to be part of a class action lawsuit, can"t see so many screens going bad if the product was not defective to begin with. I would give Sony a negative rating and would never purchase another Sony product. I would rate them negative if I could.

I purchased a KDL-55XBR8 when they were first released in 2009. The purchase order was placed before the TV was available for retail sales, thus at a very high price. The screen/panel developed fine horizontal lines, the complete width of the screen. Luckily, it was under warranty. After hours of jumping through Sony"s hoops on the phone, one month later the TV was repaired. The replaced screen, which is now 19 months old, has exactly the same defect; pencil thin horizontal lines that span the length of the screen covering 100% of the viewing area.

I purchased a 52" Sony Bravia (Model: KDL-52XBR9) exactly two years ago and the screen is now defective with lines across it. The unit is out of warranty and no recourse with either Best Buy or Sony. I was shocked at the number of complaints from similar or identical Sony product--which I had read more before buying. This sounds like latent defect which Sony should be held responsible for.

Minus twenty stars is the correct score. I bought a very high-end Sony Bravia **** series LCD Flat Panel HDTV that cost $2,470.00 at the end of February 2008. Now November 2010, the panel is going black on one side. I called Sony repairman. He said a new panel would be $2000. After reading through thirty or forty of these complaints, I am not bothering with Sony but I will join a class action suit if there is one! I bought two less high-end Sony Bravias for my children also but will never buy Sony again.

In July 2009, I purchased a Sony Bravia 46 inch LCD TV model KDL 46V5100 at Best Buy. Initially, I was very happy with the TV"s performance. In the Summer of 2011, the TV exhibited thin black horizontal lines which started on the left side of the screen and got worse over time until they extended across the entire screen.

Toward the end of September 2011, additional problems appeared including ghost images and colored vertical lines. When I went on Consumer Complaint"s websites, I found many complaints of these same problems for the same Sony model purchased by other consumers in mid 2009. The people who experienced the problems stated that they either needed the LCD screen replaced or sometimes a repair was affected by a repairman stuffing padding behind the LCD panel to allow gold connections to make better contact with the LCD screen.

As a practicing electronics engineer, the problems appear due to manufacturing defects from the LCD panel supplier used by Sony. I suspect Sony did not adequately ensure quality of their panels before they were sold into their products. I contacted Sony E-support and they stated Sony was unaware of any of these problems. They said I should contact Sony repair to get the TV repaired, The TV is out of warranty.

Sony did not respond to a letter I wrote to Sony Corporation of America detailing the problems. I am saddened that Sony ignores consumer complaints and denies problems with their products and therefore I cannot recommend them for any future purchases.Read full review

I am writing this complaint about the HDMI port of the Sony KDL-52W5100"s TV (using as a PC monitor). The center column of the TV monitor screen still shows a black fade out blocks. I already turned this TV monitor on for more than 25 minutes. The black faded block still did not disappear. It used to go back to normal in 10 to 15 minutes.

I saw many users had the same experiences. Sony did not help yet. I think it was a known issue way before Sony TV"s warranty expiration time. Sony did not take any action. My sister purchased this unit as a gift for my family back in August of 2009.

Too bad, zero is not an option. I have a Sony Bravia Model KDL40WL135 that seems to be having the same problem as many others are experiencing. The TV is 2 years old and has a large dark spot and blurred images, sometimes it clears up after awhile and sometimes it gets worse. I was hoping to get some help from Sony but after reading the complaints I guess that is not happening. The last Sony I had lasted 17 years. I guess Sony has joined many other companies who are now building an inferior product that they have no intention of standing behind. What a shame!

Today my KDL-46V5100 TV developed a raster across the picture. The initial Bravia logo, that appears as the set warms up, stutters and has a number of horizontal lines below it. The picture both in HD and SD format had the stuttered horizontal lines and the picture shakes. When muted, a buzzing can be heard coming from the back of the set.

We bought a Sony Bravia model KDL-52XBR5 in December 2008 and in May 2010, the picture squiggled on the right side of the screen. It would eventually clear up after 20 minutes, but then it became permanent. We called a repairman and were told that the display was defective. It cost us $90.00 for the house call and he told us it would cost us about $1,500.00 to repair it.

We called Sony and were told that it was out of warranty and would do nothing for us even though they had already warranted the model the year before ours for the same reason. We also understand that Sony has problems with their 48" TVs display. There are obviously hundreds of people that have the same problem with these shoddy Sony TVs. We could go on forever about this but we would like to join a class action lawsuit.Read full review

This is the Sony KDL52XBR4 panel problem. I also have had the same issue with the panel as described by so many others here, where the center of the screen is dark and the left side of the screen has ghosting. I purchased the TV in January of 2008 and it started showing the problem a few months ago, getting progressively worse. Now it"s permanent. So we called Sony customer service and were told that our TV (almost 4 years old) is out of warranty. They kept repeating this numerous times. They said that we had to have an authorized Sony dealer come out and look at the TV. We did that and paid $110.00 dollars to have it looked at.

The Sony Technician said that the panel needed to be replaced at $3000. I said that this was not acceptable. So we called Sony back and basically were told that there was nothing they could do. I said that this was unacceptable. We were then transferred to the customer relations department and they had us fax the service report to them. We are awaiting response from them.

I am never going to purchase another Sony product again as I feel that an expensive TV should last much longer than 3.5 years. I work for a large company where we buy Sony LCD panels (used on our products) and I will recommend to our buyer not to purchase any more LCD Panels for our products (remove them from our preferred vendor list). Sony should rethink how they conduct after sales support business.

As many people have already stated. I purchased a Sony kdl-52braviaxbr6 three years ago and now have a vertical red line. Spoke with Sony tech support who said needed a new panel. Also called platinum Sony service which stated the same. Customer service stated they need the TV. serviced and formal documentation albeit Sony and their platinum service know the problem. Only then will they tell me the next step which mostly likely be a refurbished set. Like many, I have four Sony TVs in my house and two DVD players.

Like many others who have registered complaints, I purchased a Sony KDL-52Z5100 in November 2009. This past June the TV started getting the white lines across the screen that lasted about 15 minutes. This has evolved to the point where the TV screen is now dark on the left side and the lines remain on the screen for a half hour or more before the picture becomes clear.

KDL-W 52" Sony TV Bravia has double image. Sony Service tech visited our home with $75 service charge and told us it is mfg defect and cannot be repaired. Estimated cost of repair is $3K. Sony says it is over a year, it is out of warranty. If you buy new one they will take $100 off. This is the best they can do. Sony should replace it for free.

Unplugging your Sony TV for around 60 seconds, it performs a soft reset of the system. This restart allows any updates that have been downloaded in the background to successfully install and start, and it also clears the system cache.

Once you have pressed this button you are shown a list of available inputs. Inputs are the devices that are connected to your Sony TV. This could be a DVD player, Cable Box, Firestick .etc

A blue screen can be a common issue on older Sony LED TVs when the blue light eventually bleaches the yellow phosphor, eventually, this will turn the LED screen blue.

If you are not yet at the stage of failure, it is worthwhile reducing the brightness of your TV. When you initially purchase a Sony TV from your local electronics store, the brightness level can often already be set to 100. This excessive brightness can lead to issues over time.

If you believe that a backlight failure may be the cause of the blue tint on your Sony TV, it may be time to call your local electronic store so that they can diagnose the issue.

It is also worth considering just buying a new TV if you believe that your TV needs repairing. Factor in the age of your Sony TV and the quoted cost of repairs, and it may be more economical in the long run to just purchase a new TV, with older TVs, other issues may arise over time.

If none of our tips have helped in resolving the Sony TV screen blue tint issue, then it might be time to consider contacting Sony support as you may have a defective TV unit.

I would strongly recommend contacting Sony before you consider any other fixes that may invalidate your warranty or cause further damage to your Sony TV.

Bravia (stylized as BRAVIA) is a brand of Sony Visual Products Inc.,Sony Group Corporation, and used for its television products. Its backronym is "Best Resolution Audio Visual Integrated Architecture". All Sony high-definition flat-panel LCD televisions in North America have carried the logo for BRAVIA since 2005. BRAVIA replaces the "LCD WEGA" which Sony used for their LCD TVs until Summer 2005Kasuo Hirai"s plans to turn Sony around, BRAVIA was made into an subsidiary rather than just a brand of products.

BRAVIA televisions and their components are manufactured in Sony"s plants in Mexico, Japan, and Slovakia for their respective regions and are also assembled from imported parts in Brazil, Spain, China, Malaysia and Ecuador. Principal design work for BRAVIA products is performed at Sony"s research facilities in Japan, at research and development department at the Sony de Mexico facility in Baja California, Mexico and at the Sony Europe facility in Nitra, Slovakia.

In May 2013 Sony introduced their first 4K BRAVIA TV models smaller then X900 from late 2012 .In May 2015, Sony launched their first lineup of Android television Bravia models, which allows users to easily access content from services like YouTube, Netflix and Hulu as well as install apps and games from the Google Play Store. Noteworthy for being the first Android TV available,home automation and voice commands.

Sony introduced their first 4K Ultra HD OLED Android TV under the BRAVIA brand, named as the A1E in January 2017A8F was the next OLED TV introduced by Sony at CES 2018.IFA 2018, the A9F with an X1 Ultimate processor was unveiled.A8G and the Master Series A9G, followed by the A8H in 2020. For 2021 Sony offered the world"s first cognitive intelligence TVs with its latest XR A.I. Cognitive Processor in the new A80J and Master Series A90J.

Sony Bravia Internet Video first became available in late 2009 on Internet enabled Bravia TV"s, later becoming available on Sony Blu-ray and home theatre systems. The original Bravia Internet Video was built around Sony"s XMB interface and had several streaming media partners including: Amazon Video On Demand, YouTube, Yahoo!, Netflix and Sony Video (Qriocity).

The 46- and 55-inch models of the XBR8 series features an RGB LED backlight system which Sony calls Triluminos. The new backlight system is claimed to provide a truer and higher color spectrum and allows this series of televisions to rival plasma displays in terms of dark blacks. This model also marked the debut of Sony"s new video processor, the BRAVIA Engine 2 Pro. The display panel uses ten-bit processing and offers the 120 Hz MotionFlow technology.

In the United Kingdom, recent Bravia Televisions also include YouView built in, which gives users access to an interactive EPG in addition to on-demand services from the BBC and ITV incorporated into a single search menu.

For sale in Japan on July 30, 2008, Sony"s green product, a new flat-panel 32-inch TV for ¥150,000 (US$1,400; €900) BRAVIA KDL-32JE1 offers ecological consumers the advantage of 70% less energy consumption than regular models with same image quality. For consumers who rely on electricity generated from carbon dioxide emitting sources, it reduces carbon dioxide emissions totaling 79 kilograms (174 pounds) a year.

Sony uses a BRAVIA image processing engine in high-end mobile devices produced by its Sony Mobile Communications, starting with the Xperia arc model in 2011. Subsequent flagship models of Sony"s smartphone range such as the Xperia S, and Xperia Z use enhanced versions of the BRAVIA engine.

The LCD panels within BRAVIA TVs are manufactured by Sony Corporation with a special architecture. Since 2010, the high end Bravia LX, HX and selected NX series use a 10th gen Sony Bravia ASV panel.

Sony TVs sold in 2019 and earlier are region locked, which limited apps and media to be playable only in the same region that the TV was purchased from. However, as of 2020, with the release of the H series BRAVIA TVs, this is no longer the case, and any language can now be selected.

Online discussionsBelow are links to a sampling of online forums where Sony optical block and related problems have been discussed extensively. This includes discussions on settlement offers Sony has been making to customers:

The optical blocks in all of Sony"s 2003-2007 rear-projection liquid crystal microdisplay TVs have been the subject of a Sony warranty extension, a class-action lawsuit, or both.

The following table indicates, for each model family, the issuance and expiration dates of the warranty extensions for discoloration issues. It also contains links to Sony"s announcements, claim forms, and KnowledgeBase articles. Some of the links are to archived versions, because the extensions have expired, and Sony has removed them from their web site. In addition, the table includes links to information on class-action lawsuits.TV family and models

**The 2005 3LCD models are unique in that they are the only models between 2003 and 2007 that have not had a Sony warranty extension.***The expiration date of the extended warranty was originally 10/31/2008, but, based in part on the settlement of a class action lawsuit, on 11/12/2007, Sony extended the expira