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Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.

If your iPhone 11 has been exhibiting this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.

Choose one of the options below to have your iPhone 11 serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.

If your iPhone 11 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:

Choose one of the options below to have your iPhone X serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.

If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

In May of 2018, the industry was introduced to the first iPhone X Aftermarket LCD. With the release of the iPhone XS series, iPhone 11 Pro series, 12 series, and iPhone 13 series — Apple OLEDs have been raved and reviewed as "record-setting". When it comes to repairing these OLED-using devices, there are two options that you"ll see most often: Hard and Soft OLEDs. Although both of these options provide various benefits, there are still a handful of downfalls to consider before choosing what to repair with in your cell phone repair store.

Hard OLEDs are manufactured using a glass substrate. Glass is the material of choice for flat display assemblies, as the manufacturing process is very mature and all variables are easily controlled. Although the glass makeup has its benefits, it is more physically fragile and easy to break. Shock and deformation can cause this assembly to crack. Therefore, care must be used in the installation of the part. Due to the design of the phones and material limitations of the hard OLED, there is a slightly larger border between the bottom of the display and the bottom of the frame.

Although it is a durable screen assembly, because it is made with plastic, it does not age as well internally as the hard OLED. Even the engineered plastic substrate of the soft OLED cannot be as pure or non-reactive as the glass substrate of a traditional hard OLED. Plastic is also a better thermal insulator than glass. These various factors mean that a soft OLED will tend to age (develop burn-in) more rapidly than a similar hard OLED.

When inspecting a screen, remove any screen protectors and cases first. Tilt the device under good lighting conditions and inspect it at multiple angles. Screen damage includes hairline cracks that are difficult to see.

Mobile devices have a Liquid Damage Indicator (LDI) to show if the device has contacted any liquids. The indicator is white when it"s new, and it turns pink or red when it contacts water.

iPhone® X and above do not have a visible LDI. If you cannot identify your LDI on an iPhone X or above, we ask you to confirm the device has not been exposed to liquid.

Wearables like Apple & Samsung watches often don"t have visible LDIs. Check for moisture under the display screen, as well as corrosion, discoloration, and fuzzy growth on the charging connection.

If the device does not fully turn on and load the home screen or if it cannot stay on without being connected to a charger, it"s considered not able to turn on.

No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can"t exchange devices with this damage. But, we don’t want you to be stuck with a broken phone, so you have two options to replace or repair your damaged device:

When the Apple Watch shipped with an AMOLED display housed within its rounded rectangular frame, some Apple fans were elated: finally, the shift that could bring the deeper blacks and lighter power needs of OLED screens to the iPhone.

Not so fast. This year’s iPhone 6s stuck with the line’s familiar TFT-LCD screens even as it implemented 3D Touch functionality, and now according to a top Apple analyst, we shouldn’t expect an AMOLED screen in next year’s likely iPhone 7. Or even the iPhone 7s thereafter. Or maybe even the eventual iPhone 8.

Ming-Chi Kuo of KGI Securities, a frequent source of insight on future Apple moves, says that the company’s top suppliers are still investing big in LCD panel production with the expectation that Apple will continue ordering them. In fact, given the upward trend on iPhone sales in recent years, they might be betting on even more orders for next year’s model and beyond.

Most notably, Foxconn has agreed with Henan Province, China to build new LTPS TFT-LCD production lines in Zhengzhou, and that plant won’t be up and running until 2018. Furthermore, Japanese backlight maker Minebea says it doesn’t expect AMOLED to gain significant ground on LCD in the smartphone space over the next three years.

Were Apple to shift away from LCD for a core iPhone model, that single move could dramatically disrupt the current shape of the market for phone panels. Supplier moves aren’t a direct reflection of a phone maker’s intentions, but their futures are intertwined, and Kuo’s rationale for projecting continued LCD use makes sense. Given that info, he suggests that LCD screens will still be in use in new iPhones through at least 2018.

As AppleInsider points out, an AMOLED screen on the Apple Watch makes a lot of sense: the darker UI benefits from the power savings of the technology, plus allows the screen to better mask the bezel around it. The brighter interface and wider use of apps and media on an iPhone wouldn’t see all the same benefits, and the Apple Watch display reportedly costs Apple more to produce than a like-sized LCD panel would.

As often as you use your smartphone, it’s almost inevitable that you’ll eventually drop it. You may be extremely careful, but it only takes one fumble for your phone to tumble. While iPhone screens are designed to withstand impact, you might still end up with a shattered screen.

The good news: a broken screen doesn’t mean your phone is kaput. In fact, if only the glass is broken, the fix is quick and inexpensive. The bad news: if the LCD screen is broken, you’re looking at a pricier repair.

If you’ve looked into replacement parts, you’ve likely come across two very different options: a glass screen, and an LCD screen. While the first option is cheap, the second is definitely not. Here’s the difference:

1. The glass screen is the exterior layer on your phone’s display. While it is specially engineered for durability, it’s still just glass (between layers of plastic film), which is why it’s not very pricey to replace.

Most of the time, the damage to your screen will be pretty obvious. You’ll see the spider web patterns of shattered glass across the front of your iPhone. Occasionally, however, the glass screen will be intact, and you might not realize the damage until you try to use it. Whether the damage is visible or not, it’s a good idea to run a quick diagnostic to determine the extent of it.

If you encounter any of these problems, you’re dealing with a broken LCD screen. If the glass is shattered, but the display is clear and touch capability is working, that’s a good sign. The problem is probably just the glass screen.

Whether you’re dealing with cracked glass or a broken LCD screen, you can find a quick, reliable repair service at FastPhoneRepair.com. Our qualified technicians will get your iPhone repaired and up and running again in record time and at reasonable rates.

When the Apple Watch shipped with an AMOLED display housed within its rounded rectangular frame, some Apple fans were elated: finally, the shift that could bring the deeper blacks and lighter power needs of OLED screens to the iPhone.

Not so fast. This year’s iPhone 6s stuck with the line’s familiar TFT-LCD screens even as it implemented 3D Touch functionality, and now according to a top Apple analyst, we shouldn’t expect an AMOLED screen in next year’s likely iPhone 7. Or even the iPhone 7s thereafter. Or maybe even the eventual iPhone 8.

Ming-Chi Kuo of KGI Securities, a frequent source of insight on future Apple moves, says that the company’s top suppliers are still investing big in LCD panel production with the expectation that Apple will continue ordering them. In fact, given the upward trend on iPhone sales in recent years, they might be betting on even more orders for next year’s model and beyond.

Most notably, Foxconn has agreed with Henan Province, China to build new LTPS TFT-LCD production lines in Zhengzhou, and that plant won’t be up and running until 2018. Furthermore, Japanese backlight maker Minebea says it doesn’t expect AMOLED to gain significant ground on LCD in the smartphone space over the next three years.

Were Apple to shift away from LCD for a core iPhone model, that single move could dramatically disrupt the current shape of the market for phone panels. Supplier moves aren’t a direct reflection of a phone maker’s intentions, but their futures are intertwined, and Kuo’s rationale for projecting continued LCD use makes sense. Given that info, he suggests that LCD screens will still be in use in new iPhones through at least 2018.

As AppleInsider points out, an AMOLED screen on the Apple Watch makes a lot of sense: the darker UI benefits from the power savings of the technology, plus allows the screen to better mask the bezel around it. The brighter interface and wider use of apps and media on an iPhone wouldn’t see all the same benefits, and the Apple Watch display reportedly costs Apple more to produce than a like-sized LCD panel would.

original iPhone X, the iPhone XS Max has notable improvements including higher Full Screen Brightness and higher Absolute Color Accuracy, all the more

Tests and Measurements the iPhone XS Max receives ourDisplayMate Best Smartphone Display Awardearning DisplayMate�s highest ever A+ grade by providing

Some iPhone and iPad users are sensitive to PWM flickering on the latest devices OLED displays. PWM, which stands for Pulse Width Modulation, can cause some users to have eye strain, feel nauseous or dizzy, or have headaches from the screen flickering when using an OLED screen device with PWM.

All new model iPhone and iPad devices with OLED displays have PWM, including the iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS Max, iPhone XS, iPhone X, and iPad Pro 12.9″ M1. The remaining iPhone models that use LCD displays do not have this issue (at least to an extent that bothers users anyway), which includes the iPhone 11, iPhone SE iPhone XR, iPhone 8 Plus, and iPhone 8 and older.

The theory behind this approach is that at higher brightness levels, PWM screen flickering should be reduced on the OLED. Thus, using a higher brightness setting can help to reduce the ill effects.

As someone who is sensitive to PWM on OLED displays, the eyestrain and dizziness is annoying enough that it makes using the newest model OLED iPhones impossible. Thus my primary iPhone is the last generation iPhone with an LCD display, which is the base model iPhone 11.

Given this can be a pretty serious accessibility issue for some users, hopefully an official solution for those sensitive to PWM will become available. For the meantime, try out the workaround above, or consider using devices with an LCD display, which tend to use a much higher refresh rate and thus no noticeable screen flickering.

PWM stands for Pulsed Width Modulation, and it’s a way for displays (particularly OLED) to dim the screen and manage power use. Generally, the lower the screen cycling frequency, the worse it impacts those who are sensitive to PWM.

“To dim the screen, some notebooks will simply cycle the backlight on and off in rapid succession – a method called Pulse Width Modulation (PWM) . This cycling frequency should ideally be undetectable to the human eye. If said frequency is too low, users with sensitive eyes may experience strain or headaches or even notice the flickering altogether.”

NoteBookCheck is one of the few sites that bothers to check PWM on all devices they review, so if you’re concerned about a particular device screen and you can’t see one in person to check yourself, their PWM-tested reviews are an excellent resource for PWM sensitive sufferers. For example, here are NoteBookCheck’s reviews and PWM comments on the 12.9″ M1 iPad Pro and the iPhone 13 Pro, scroll through the review to find the PWM section.

Though the issues with PWM and OLED are not widely known outside of geekier tech circles, many non-geeks are surely being impacted by PWM sensitivity as well, but they may not attribute eyestrain, nausea, or headaches to screen usage.

PWM is not typically visible by most people, but those who are negatively impacted by it will feel the PWM by becoming nauseous, dizzy, having eye strain, or headaches. Nonetheless, you can typically visualize PWM by using a camera with a high frame rate, such as what is available in slow-motion on the iPhone and iPad cameras.

Here is an example video where PWM is compared on an iPhone 12 Pro with OLED, iPad M1 12.9″ with Mini-LED, iPad 12.9″ 2018 model with LCD, and an Android tablet:

As you can see in the video, the OLED screens flicker considerably, seen as striping through the displays, and the mini-LED screen flickers sometimes, whereas the LCD does not show any flickering at all.

Do you have issues with PWM on OLED screens? Does using an OLED iPhone or iPad bother your eyes? Did the workaround discussed here help? Did you find another solution or workaround? Share your experiences with PWM in the comments!

Are you having issues with your iPhone X screen not responding properly to touch input? Or seeing the screen respond to ghost touches? Read on for how to check if your iPhone X screen is eligible for a free replacement.

If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

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If you need to repair your phone screen you may have been looking into different types of screen replacements. You’ve probably heard of the acronyms LCD and OLED in TVs before, but what are the differences between LCD and OLED screens and what will be best for your phone?

LCD or Liquid Crystal Display has been the standard for computer, tablet, and phone screens for the past decade. These screens offer great brightness, high definition, and are becoming relatively inexpensive. We tend to see LCD screens on the less expensive cell phone models, today. LCD screens can have great HD quality and have good performance in direct sunlight but tend to be more inefficient when it comes to power consumption compared to an OLED screen.

Over the past few years, many companies have been switching to newer screen technology: OLED displays. OLED, which stands for organic light-emitting diode, is being used on all of the latest flagship devices. They tout amazing contrast of color, they’re lighter and flexible and tend to be more efficient than LCDs. OLED technology is being used for curved edge phones like theGalaxy S10+and theGalaxy S20, S20+, and S20 Ultra 5G. OLEDs have also been used in folding smartphone displays like theSamsung Galaxy Fold, the newMotorola razrsmart flip phone, and theSamsung Galaxy Z Flip.

OLED displays are being used by Apple in their iPhone 11 Pro Max, 11 Pro, XS Max, XS, and X. iPhone X flagship series and newer will come with OLED. Both flagship Samsung Galaxy S and Note Series have OLED displays as the standard on all recent devices including the Samsung Galaxy S10 and Note 10 series, S9+, S9, Note 9, S8, S8+, Note 8, and so on. These phones also all have OLED displays: LG V40, LG V30, Huawei P30 Pro, Huawei Mate 20 Pro, OnePlus 6T, and the Motorola Moto Z2 Force Edition.

The iPhone 11 and the XR still use LCD displays as well as all other iPhones that came before the X series including the iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, and so on. Basically, any iPhone with a Home Button will have a LCD screen on it. The LG G7 ThinQ, LG G6, Moto E5, and Moto E6 all have LCD displays as well.

When getting your device repaired, it is a good idea to use the display type that was originally installed on your phone. For example, if you have the iPhone X, which comes with an OLED display, ideally, you will want to get an OLED replacement. This will keep your phone running as efficiently as possible. If you need a more economical solution it is sometimes possible to get an LCD replacement, but keep in mind that they can drain your battery faster and may not have the same color contrast and may not be optimized for your phone.

One of the easiest ways to determine which display type you have is to go to a true black screen – you can search for this on Google Images. If your display type is LCD your pixels will still be displaying a dark gray light. If you have an OLED display the screen will be totally black. It is easier to tell when this experiment is performed in a dark room. You can also searchGSMArenafor your phone and then view its display type.

In most cases, yes, you can trade-in a repaired iPhone with a non OEM display on it. However, depending on the company you choose to trade your iPhone in with the trade-in price may decrease due to a non OEM display. For example, at SmartphonesPLUS you can trade in a phone that has a replacement screen on it or with other replacement parts as well.

Breaking an iPhone screen is never a fun experience. While nearly every electronics repair store will help you fix your iPhone, the job isn’t free, and you could walk out with a much lighter wallet. So, here are all your repair options, plus the prices you can expect to pay for an iPhone screen replacement.

I’ll get one thing out of the way right now; Apple has a stranglehold on iPhone repairs. You don’t need to visit an Apple store to replace an iPhone screen, but the company goes out of its way to make other options less appealing. So, buckle up for a bit of disappointment.

You can even mail an iPhone to Apple for repair! Of course, snail mail is rarely necessary, because Apple offers its repair service through select “Authorized Apple Service Providers” like Best Buy. These “authorized” providers follow the same repair process as Apple, so you can receive quality service even when you don’t live near an Apple Store.

But Apple overcharges for repairs. If you don’t have an AppleCare+ subscription, you can expect to pay several hundred dollars for a screen replacement.

With an AppleCare+ subscription, these repairs cost just $29. I strongly suggest paying for AppleCare+ (which is between $3.99 and $13.49 a month) if you’re super clumsy or if you’re buying an iPhone for a child.

Bear in mind that these prices apply to all Authorized Apple Service Providers. If you wander into a Best Buy looking for a screen replacement, you’ll pay the same price that Apple charges at its stores. The benefit, of course, is that Best Buy and other authorized locations follow the same repair process as Apple’s “Genius Bar.”

One last note—some carriers, including Verizon, are happy to take broken phones for trade-in. Swapping your busted iPhone for a new device may be more cost-effective than paying for repairs at an Apple Store, especially if you own a newer model of iPhone.

If you’re just looking for a screen replacement, you can save money by avoiding “authorized” service centers. Third-party repair stores charge very little for screen replacements, as their prices aren’t dictated by Apple.

Every small business is different, so I can’t tell you what your neighborhood repair shop charges for an iPhone screen replacement. That said, their prices are lower than Apple’s, often by $100 or more. And because small repair shops like to build relationships with their community, they’re often willing to cut deals with first-time or repeat customers.

Unfortunately, only Authorized Apple Service Providers can order official iPhone parts. Some independent shops salvage official parts from other iPhones, but still, there’s a decent chance you’ll end up with an unofficial replacement screen. (Which isn’t a big deal for older iPhones, but unofficial screens for newer iPhones are much less durable than the “real thing.”)

Apple also likes to restrict some repairs at a software level. Performing certain repairs without Apple’s calibration tools (which independent stores can’t access) will actually disable features like Face ID. But this is only a problem with brand spankin’ new iPhone models—historically, Apple lifts screen repair restrictions a few months after each iPhone’s release. (You can now replace the iPhone 13’s display without consequence, for example.)

You can’t save money without putting in the work. Replacing your iPhone screen at home is usually cheaper than visiting an Apple store or an independent repair shop. And yeah, there are a ton of resources to help you get the job done.

The best resource, in my opinion, is iFixit. The gang at iFixit regularly publishes repair guides and sells replacement parts for popular products. You can even buy one of iFixit’s screen replacement bundles, which includes all the parts and tools you need to fix your iPhone’s broken screen.

But Apple doesn’t sell official parts to iFixit. So, you’re stuck using third-party materials. It’s a frustrating situation, as the only “official” at-home repair option is Apple’s Self Service Repair program, which stinks.

Unless you’re looking for a novelty, I suggest that you avoid Apple’s Self Service Repair program. It’s a great idea on the surface (official parts, repair guides, and calibration tools), but it only costs a few dollars less than a visit to the Apple Store. (Apple also sends out these massive Pelican cases for Self Service Repair orders, which is completely over the top and not very useful to customers.)

So, if you want to replace your iPhone’s screen at home, iFixit is still your best option. Just keep in mind that iFixit kits for newer iPhones are still a bit expensive, and in some cases, they may be more expensive than a visit to an independent repair shop.