laptop lcd screen black manufacturer
Just like the previous problem, this is also a case of driver issue, but also look at your settings and whether or not they are optimized for a dual-screen setup. (Assuming your laptop screen also isn’t black). Check the connections and also the cables. More often than not, a bad cable can also cause a lot of problems that you won’t identify till the last moment.
If your laptop screen is not displaying any image, several troubleshooting steps might help you resolve the issue. Review each section below for steps that might help.
If you see a white screen or a rainbow of colors, this could mean the video card in the laptop is defective. In this case, the video card or graphics chip needs to be replaced by an authorized repair center for your brand of laptop.
Although you may not see anything on the screen, listen to the laptop for sounds indicating it"s booting. If you don"t hear any sound, follow the steps in the link below before moving to other sections on this page.
Newer computers with an SSD and no other drives can be silent even during a normal boot. Therefore this suggestion should only be followed for laptops with a traditional hard drive.
A laptop battery may cause problems with booting and displaying anything on the screen. Even if you can charge it to full capacity, the battery may have a defect causing it to interfere with the laptop start-up process. Try the following steps to rule out a possible battery issue.
If the laptop starts up but nothing is displayed on the screen, continue with the troubleshooting steps below. Review the following page if the laptop does not turn on or boot up.
If the picture is partially visible, the laptop"s brightness is too low or turned down by a power setting. Make sure your laptop is not in a power-saving mode by plugging the laptop into the wall. Next, try increasing the brightness on your laptop to verify that it is not causing your issue.
If you have an external display connected to your laptop, like a computer monitor, the laptop screen may not display anything. The default action on some laptops is to display an image only on an external screen if connected.
Most laptops have a function key with a secondary action that toggles where and how the laptop displays an image. Pressing that key may fix the issue, telling the laptop to display an image on the laptop screen and the external screen. Below are two examples of what the function key with screen toggle may look like on your laptop.
Verify there is no issue with the laptop graphics card by connecting a monitor or another external display to the laptop. If the external display works fine, it"s an issue with your laptop LCD screen or the connection from the motherboard to the LCD screen.
If an external monitor doesn"t work and you read through the details on the page linked above, the internal graphics card, motherboard, or video cable is defective. You may need to have the graphics card or motherboard replaced. Take the laptop to a computer repair shop to see if it can be repaired.
You can also check to see if the laptop is overheating. In most cases, a laptop shuts off when it overheats; however, it may only turn off the display by cutting power to the GPU (graphic processing unit).
If the laptop still has a black or blank screen after following the steps above, there is a hardware issue. The list below displays the most common hardware failures.
If the laptop is not under warranty, unfortunately, for most end-users, repairing a bad LCD or motherboard can be complicated or may result in further damage if not done properly. We recommend you take the laptop to a repair shop and have them replace the defective hardware.
Compatibility:N101BGE-L31 REV.C1Part Type:LCD Screen infoSize:10.1" WideScreen infoResolution:HD (1366x768) infoSurface Type:Matte infoVideo Connector:40 pin video connector infoCondition:New Grade A+ infoWarranty:Lifetime info
“I am using an HP Pavilion 15 laptop with Windows 10 system. Recently, it has started to have frequent problems. When the Windows 10 system is idle for more than an hour, the HP laptop screen goes black but still running and cannot wake up. This problem also occurs when I shut down the system after working with it continuously for a whole day. My only solution at present is to press and hold the power button to force it off. But this is not a long-term solution. I must try to fix it, or I"m afraid the system will crash one day. The problem of HP laptop screen goes black but still running really gives me a headache. Can someone tell me how to do it? "
In fact, in addition to the HP laptop described in the above case, this problem may also occur in the laptop of Dell, Acer, Samsung and other brands, which really gives many users a headache. To solve this problem, you need to understand the cause of the problem and try to solve it according to the cause. Next, let"s take a look at the common causes of this problem.
The problem of "laptop screen is black but still running" can be caused by both hardware and software. Therefore, when listing the reasons, we need to consider comprehensively. The following are the common reasons for this problem.
If you are troubled by the problem of the laptop screen turning black but still running, you may try the following 15 solutions in turn, I believe they can help you solve this problem.
Many laptop manufacturers have a hard reset method that allows you to restore your laptop if it goes black but still running. Although this method may result in data and application loss, it is still a valid workaround. If you do not know how to hard reset, it is recommended to contact your laptop brand manufacturer for support. The following steps use a similar HP laptop in the above case as an example.
Open the laptop"s battery compartment and remove the battery. Press and hold the power button for an additional 15 seconds to ensure that all current is drained from the laptop.
Corrupted graphics drivers or problems with the LCD display backlight can cause the laptop screen goes black. Therefore, you need to check whether the laptop display is working properly.
If the computer screen cannot be displayed on the external monitor, you can try pressing F4to display the screen. If neither the computer screen nor the external monitor display an image, it is recommended that you contact the computer manufacturer for repair.
If the image appears properly on the external monitor, it may be caused by a conflict between the graphics driver and the laptop LCD screen. You need toinstall the latest graphics card driver to resolve this issue.
When the computer memory is poorly connected or loose, it can lead to a laptop screen black but still running problem. To do this, you will need to reinstall the computer memory. Please note that this method may lead to some unintended consequences, it is recommended that the computer novice operate with the assistance of a professional.
Once you"ve ruled out your computer hardware problem, you can try other methods to fix the “laptop screen black but still running” problem. For example, you can use a specific shortcut to try to wake it up.
Safe Mode starts your computer without loading any third-party device drivers, and can help resolve the problem that laptop screen goes black but still running.
★ Note:If the computer does not experience the black screen problem in Safe Mode, the black screen problem may be caused by something internal to the laptop. You need to keep trying the methods below.
If your laptop"s graphics card startup program is outdated or incorrectly configured, it can cause the “laptop screen black but still running” problem.
The “laptop screen black but still running” issue may be caused by an incorrect power setting. To do this, you can enter Safe Mode and change the power settings to fix the problem.
Viruses or malware can sometimes cause the “laptop screen black but still running” problem. To do this, you need to scan and remove viruses or malware in Safe Mode.
Nvidia PowerMizeris a power management software designed to extend battery life and reduce power wastage by optimizing the power usage of notebook computers. According to some users" feedback, using this software can help solve the problem of “laptop screen black but still running”. If you"re using an NVIDIA graphics card, this is a method worth checking out.
File Explorer affects the display of the computer"s desktop, taskbar, and other processes. When it goes wrong, it causes the desktop and taskbar to disappear, which in turn causes the entire laptop screen to go black. Therefore, you need to restart the file explorer to resolve the black screen issue.
Fast Startup is a new feature in Windows 10 that saves the system state to the hibernation archive, making your computer start up faster. However, in some cases, this feature may also cause the "laptop screen black but still running" issue. Therefore, it is recommended that you disable this feature.
According to some user feedback, the screen saver setting can sometimes be the culprit for the problem that “laptop screen black but still running”. To do this, you need to change this setting.
If resetting the computer doesn"t fix the problem that “laptop screen goes black but still running”, then you have to reinstall the system. Here is an example of reinstalling Windows 10.
Select the drive where you want to install Windows 10 and click Next. Wait for the installation process to be done. Finally follow the prompts to set up and wait for Windows 10 to start, this will help to fix the “laptop screen black but still running” error.
You can try the above 15 solutions in turn, which can help you solve the “laptop screen black but still running” problem. However, resolving this problem involves hard resetting the computer and reinstalling the system, which may result in the loss of data on the computer. It is recommended that you use AOMEI Backupper Standard to back up your files before solving the problem to add an extra layer of security to your laptop.
You need to create bootable media first and insert it into a computer with a black screen. AOMEI Backupper Standard will run automatically after the computer starts normally. Select Backupin the left menu, and select File Backup in the right panel.
The issue “laptop screen black but still running” are more common and have many solutions. After understanding the cause of this problem, you can try the 15 solutions listed in this article in turn, I believe these solutions can help you solve this problem.
Just like televisions, laptop displays start to flicker too after a few years. You may sometimes also notice the display turning blank even when the laptop is on. Alternatively, you might find some white lines running down the display.
This doesn’t necessarily mean that there is an issue with the motherboard. If your laptop keeps turning off every few minutes and doesn’t turn on, there is a high chance that the AC adapter has malfunctioned. You can get help from a professional to confirm and get the AC adapter replaced, if required. There is also a possibility that the DC power jack may have broken. A DC connector (or DC plug) is an electrical connector that supplies steady power to the device.
If you ever notice multi-coloured or single-coloured vertical lines on your laptop screen, it may be a result of a hardware failure or due to damage to the screen. To try fixing it yourself, first unplug your laptop, hold the power button for 30 seconds and restart the laptop. If you continue to see coloured lines, the issue is probably with the LCD screen, which will need to be replaced from the brand’s service center. To be sure about the LCD screen problem, try connecting your laptop to another monitor and see if the issue persists. If it does, the issue is certainly in the LCD panel.
On turning on the laptop when you see the lights blinking and hear the fan working but if the laptop screen is blank and doesn’t display anything, this is again an indication of a faulty motherboard. The first thing to do is to transfer all the data to another drive to make sure your data is safe. Before going ahead and getting the motherboard repaired or replaced, you could try performing a hard reset (also known as a factory reset), which can mostly help in resolving the blank display issue.
Firstly, check if your laptop’s brightness level is set to maximum. If the display is still dim, try restarting the device. This could just be a system error that can be resolved by restarting the device. Also, check if the AC adapter cord is loose and firmly connect it to the outlet and laptop. If the issue still persists, it is mostly due to a failure of the LCD. Behind the LCD, there is an inverter board and backlight bulb which control the picture.
The inverter board converts the low voltage your laptop uses, into higher voltage required by the long bulb that lights up the LCD screen. If the inverter board or bulb fail, you will experience the problem of a dimmed display. Even if one of these two components fail, the screen will need to be replaced, unless the service center can help by just replacing the bulb. We wouldn’t recommend you try resolving it yourself, as this is more complex and you could end up damaging the circuit board and the backlight lamp. So, it’s best to leave this job to an expert.
Laptops are fragile and can easily break, especially with more and more thinner and lighter models being launched now. Some of the most common ways how a laptop is damaged include: when it accidentally falls and the screen cracks, when it’s held at an awkward angle or if you unknowingly placed something heavy on the laptop. Remember, a cracked laptop screen can affect the overall functioning of the device in some cases.
Since brands do not cover the laptop screen, it’s best to get your device covered with a protection plan in advance. Screen replacements are expensive and can cost you anywhere up to Rs. 15,000 but if you have the
Need an expert to take a look at your laptop? Book Onsitego’s on-demand repair service. Besides taking care of common laptop problems like battery draining or laptop hanging, we can help with issues like setting up the operating system or removing malware/virus from your device. Our service engineers are qualified and use only good-quality spare parts while repairing. The best part is that our service is backed with a 90-day post-service warranty.
Compatibility:N101BGE-L31 REV.C1Part Type:LCD Screen infoSize:10.1" WideScreen infoResolution:HD (1366x768) infoSurface Type:Matte infoVideo Connector:40 pin video connector infoCondition:New Grade A+ infoWarranty:Lifetime info
Just like televisions, laptop displays start to flicker too after a few years. You may sometimes also notice the display turning blank even when the laptop is on. Alternatively, you might find some white lines running down the display.
This doesn’t necessarily mean that there is an issue with the motherboard. If your laptop keeps turning off every few minutes and doesn’t turn on, there is a high chance that the AC adapter has malfunctioned. You can get help from a professional to confirm and get the AC adapter replaced, if required. There is also a possibility that the DC power jack may have broken. A DC connector (or DC plug) is an electrical connector that supplies steady power to the device.
If you ever notice multi-coloured or single-coloured vertical lines on your laptop screen, it may be a result of a hardware failure or due to damage to the screen. To try fixing it yourself, first unplug your laptop, hold the power button for 30 seconds and restart the laptop. If you continue to see coloured lines, the issue is probably with the LCD screen, which will need to be replaced from the brand’s service center. To be sure about the LCD screen problem, try connecting your laptop to another monitor and see if the issue persists. If it does, the issue is certainly in the LCD panel.
On turning on the laptop when you see the lights blinking and hear the fan working but if the laptop screen is blank and doesn’t display anything, this is again an indication of a faulty motherboard. The first thing to do is to transfer all the data to another drive to make sure your data is safe. Before going ahead and getting the motherboard repaired or replaced, you could try performing a hard reset (also known as a factory reset), which can mostly help in resolving the blank display issue.
Firstly, check if your laptop’s brightness level is set to maximum. If the display is still dim, try restarting the device. This could just be a system error that can be resolved by restarting the device. Also, check if the AC adapter cord is loose and firmly connect it to the outlet and laptop. If the issue still persists, it is mostly due to a failure of the LCD. Behind the LCD, there is an inverter board and backlight bulb which control the picture.
The inverter board converts the low voltage your laptop uses, into higher voltage required by the long bulb that lights up the LCD screen. If the inverter board or bulb fail, you will experience the problem of a dimmed display. Even if one of these two components fail, the screen will need to be replaced, unless the service center can help by just replacing the bulb. We wouldn’t recommend you try resolving it yourself, as this is more complex and you could end up damaging the circuit board and the backlight lamp. So, it’s best to leave this job to an expert.
Laptops are fragile and can easily break, especially with more and more thinner and lighter models being launched now. Some of the most common ways how a laptop is damaged include: when it accidentally falls and the screen cracks, when it’s held at an awkward angle or if you unknowingly placed something heavy on the laptop. Remember, a cracked laptop screen can affect the overall functioning of the device in some cases.
Since brands do not cover the laptop screen, it’s best to get your device covered with a protection plan in advance. Screen replacements are expensive and can cost you anywhere up to Rs. 15,000 but if you have the
Need an expert to take a look at your laptop? Book Onsitego’s on-demand repair service. Besides taking care of common laptop problems like battery draining or laptop hanging, we can help with issues like setting up the operating system or removing malware/virus from your device. Our service engineers are qualified and use only good-quality spare parts while repairing. The best part is that our service is backed with a 90-day post-service warranty.
Accidental Damage is any damage due to an unintentional act that is not the direct result of a manufacturing defect or failure. Accidental damage is not covered under the standard warranty of the product. Such damage is often the result of a drop or an impact on the LCD screen or any other part of the product which may render the device non-functional. Such types of damage are only covered under an Accidental Damage service offering which is an optional add-on to the basic warranty of the product. Accidental Damage must not be confused with an occasional dead or stuck pixel on the LCD panel. For more information about dead or stuck pixels, see the Dell Display Pixel Guidelines.
The LCD glass on the display is manufactured to rigorous specifications and standards and will not typically crack or break on its own under normal use. In general, cracked, or broken glass is considered accidental damage and is not covered under the standard warranty.
Internal cracks typically occur due to excessive force on the screen. This can be the result of some object hitting the screen, a drop, attempting to close the lid while an object is on the keypad area, or even holding the laptop by its screen.
Spots typically occur due to an external force hitting the screen causing damage to the LCD panel"s backlight assembly. While the top layer did not crack or break, the underlying area was compressed and damaged causing this effect.
If your Dell laptop LCD panel has any accidental damage but the laptop is not covered by the Accidental Damage service offering, contact Dell Technical Support for repair options.
Laptop users can strive to make the most of their laptops to maximize stability, longevity, and usability. Understanding and implementing a few best practices for the safe handling of their laptop will enable them to enjoy their laptop for many years to come. For more information, see the Dell knowledge base article Dell Laptop Best Practices for Care, Use, and Handling.
A laptop that does not boot is always a source for concern and even panic in some cases. If you are like many people, your laptop not only serves as a source of entertainment, but also as a repository for important data and documents. Therefore, if your laptop turns on, but is not able to display anything on the screen, anxiety runs high – to say the least. If your laptop is still under warranty, contact the retailer or manufacturer immediately and ask for assistance. If your laptop’s warranty has expired, though, use a few simple steps to troubleshoot the notebook and determine whether you can repair the unit yourself.
Shut down the laptop and close the LCD screen. Remove the AC power cord and other cables from the laptop. Flip the laptop over and remove the battery pack.
Locate the cover for the memory module. On most laptops, the memory slot cover has a small icon picture of a memory stick or label. Remove the screw that holds the cover in place with the Phillips screwdriver.
Locate the hard drive cover and remove the retaining screw. Remove the hard drive and reseat it in its slot. Do the same for the CD/DVD drive of your laptop.
Connect the monitor cable from a spare external monitor to the VGA or DVI video out port on the rear of the laptop. Plug the power cord into an available electrical outlet.
Power on the laptop. After the LED lights on the laptop appear, or you hear the hard drive inside start to spin, press the “Fn” key combination that sends the display to an external monitor. On most laptop keyboards, there is a small icon picture of a monitor symbol. Press the “Fn” key and the key with the monitor symbol a couple of time to see if an image appears on the external monitor. If an image appears on the monitor, the problem is with the LCD screen of the monitor. If no image appears on the monitor, either the video card or motherboard in the laptop is probably defective.
While you have display problems with main screen, you can check the display is a hardware or software issue by entering the BIOS configuration. Here you can learn more about How to enter the BIOS configuration.
If the display problem is still existing in the BIOS configuration, which means the screen hardware may be defective, and we recommend you visit the ASUS authorized repair center to test your laptop.
Note: Please don’t remove the AC adapter for ASUS laptop TP420IA and UX425IA model. (These models need to plug in the AC adapter to do the Hard reset process.)
The screen color temperature might be a little bit different for each panel even if the manufacturing process is the same, so it’s normal. ASUS makes sure the manufactured products to meet the specification, so please feel free to use it.
In addition, you can use Splendid to adjust the display color of your screen, or purchase the PANTONE Validated products to get a more accurate color correction for your experience.
If you experience that the color or color temperature problems on your screen, you are able to adjust the related settings via Splendid. Here you can learn more about The Splendid feature in MyASUS Customization.
A1: It’s a normal Windows situation. If the color setting is set to the light mode on your system, there is a temporary white blinking display after entering the lock screen or resume from sleep mode. Otherwise, there is a temporary blue blinking display if it is a dark color mode.
Based out of Taiwan, Acer is known for some of the best-performing systems in the world. Though, there are times when even the best of laptops can malfunction. For instance, a lot of users complain about Acer laptop monitor not turning on and getting the Acer laptop black screen. If you have also got the Acer black screen of death, don"t worry – it is quite a common issue. In this troubleshooting guide, I"m going to tell you how to fix black screen on Acer laptop easily!
Since the Acer laptop black screen of death can be a crucial issue, users can end up resetting their system to fix it. In that process, you might end up losing some of your important system or user files. Therefore, what you should do first when your acer laptop screen won"t turn on is restoring and making a copy of your files and documents. You can use a reliable recovery tool like
The creation of a bootable device will start. During the process, please do not remove the USB flash drive. As the creating process takes a while, please wait until the bootable drive used to boot your acer laptop up is created.
Adjust BIOS to boot from USB, allowing Acer computer to boot through your bootable device. Restart your crashed Acer laptop and press the BIOS entry key when the first screen is displayed.
If you are getting the Acer computer black screen even when the system is turned on, then you can try the following fixes after backing up your data. Since it can happen due to hardware or software-related reasons, you need to follow a stepwise approach to fix this.
To start with, I"m going to list the simplest way to fix the Acer Aspire black screen problem. If there is a minor issue with its firmware or booting, then you can try to power reset your laptop. To do this, just press the Power button on your laptop and keep holding it for at least 15 seconds.
If you have got the Acer black screen, then you first need to check whether the issue is with the screen or caused by a firmware problem. For this, I would recommend connecting your system with an external monitor. You can use the connecting cable and simply fix it with an external monitor. If you get the correct display on the external monitor, then it means the problem is with your laptop"s screen (and not its firmware).
Step 3. If an image displays on the external monitor, the reason might be a graphics driver conflict with the laptop LCD display. So solve this, you need to install the latest graphics and chipset drivers for your specific computer.
Another smart solution to fix the Acer Chromebook black screen of death includes the use of function keys. You might already know that there are certain functions and special keyboard shortcuts that we can use for different purposes.
Sometimes, even a driver-related issue can also cause the Acer computer black screen problem. For instance, if the driver has become corrupt, is outdated, or has not been installed properly, then it can make your Acer laptop go black screen after the logo. To fix it, you can consider reinstalling or resetting the graphic card driver.
Chances are that a virus or malware attack on the system"s disk could have also resulted in the Acer laptop black screen. For instance, it could have corrupted the disk or the Windows partition, leading to the malfunction of the system. To fix the Acer Aspire black screen, you can use a reliable anti-virus software like Windows Defender or a third-party tool from brands like Norton, AVG, Avira, Avast, Kaspersky, etc.
BIOS, which stands for the Basic Input and Output System, is responsible for the overall booting operations of the system. Though, if there is an issue with your BIOS program, then it can cause the Acer black screen of death. In this case, you can consider updating your system"s BIOS settings by following these steps:
That"s it! Once the BIOS settings have been upgraded, your system will automatically be restarted. If the Acer laptop black screen occurred due to a corrupt or outdated BIOS, then it will resolve the issue.
It might sound surprising, but the Acer black screen of death can also happen due to a discharged system. If the AC adapter or the battery of your Acer system is not functioning, then you might not be able to turn the laptop on. Firstly, you can check the adapter by connecting it to any other device. Also, you can remove the battery of the system and get it checked to ensure there is no serious hardware issue with the system.
Once the battery is charged and the AC adapter is fixed, you can connect them back to the system and turn it on. By the way, you can learn more fixes on Windows 10 black screen.
If the memory module is loose, it usually causes the laptop to not display images. Therefore, reinstalling the memory module may solve the problem of black screen or black screen on the laptop. You can finally do this by removing the AC adapter from your laptop, removing and relocating the memory stick, and then reconnecting the AC adapter to your laptop.
Step 1.Close your laptop, then disconnect the power cord. Contact a grounded metal object to release static electricity before performing any operation.
Tips: If you lost some critical files after successfully fixing the problem of "Acer laptop blue light on but screen is black", Recoverit data recovery software can also help you get lost data back in 3 simple steps as shown below.
Sit back and wait as the application would try to extract the important data from the marked location. You can halt the process if you want to and even see its progress from an on-screen indicator.
I"m sure that after reading this guide, you would be able to fix the Acer black screen of death issue easily. As there could be different issues leading to the Acer computer monitor black screen, I have included various fixes for them in this guide. You might have to try a handful of these solutions to fix the Acer black screen problem. Also, if you have lost your important files during the process, then just use Recoverit Data Recovery and get your lost data back easily.