how to change iphone lcd screen factory

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.

If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

2. There are no instructions for removing the old, black adhesive from around the edge of the old case (nor the much needed instructions for reinstalling the new adhesive without damaging it or compromising the purpose of replacing this adhesive). This info is also missing from the adhesive replacement page for the iPhone 11.

I was able to patiently work my way through both of these issues and complete the repair on an iPhone 11. Covering these issues as additional steps of the repair guide would be very helpful for future iFixers.

Cracked screen? Touch not working? Bad OLED display? Use this guide to restore your iPhone X to working order with a new OLED screen and digitizer. Trying a new screen may also help if your iPhone X seemingly won’t turn on.

Note: The combined earpiece speaker + sensor assembly affixed to the back of the display is paired to your individual iPhone from the factory, so you must transfer it from your old display to your new one as instructed below during any display replacement. It contains the flood illuminator, which is part of the biometric Face ID security feature. If it is damaged or replaced, Face ID will cease to function, so take extra care not to damage any of these components during this procedure. If damaged, only Apple can restore Face ID function.

Note: If your iPhone’s auto brightness feature does not work properly after your screen repair, make sure your iPhone is updated to iOS 12. True Tone functionality is disabled after a screen replacement, even when using an original Apple screen.

iFixit has been offering OLED screens for those who would like to tackle repairs on their own. Those go for around $100 less than what Apple charges for an official screen replacement but now, it’s started offering LCD replacement for iPhone X, XS, and XS Max. It’s an interesting downgrade from OLED but some on a budget with DIY interest might find it’s a great option.

Apple’s screen repair costs jumped considerably with the arrival of the iPhone X. At this point, it costs between $279 and $329 to get an OLED on the X, XS, and 11 Pro.

we’re now offering an LCD screen option for the iPhone X, XS, and XS Max. These LCDs (and their Fix Kits) are less than half the price of the OLED models we sell. They’re a little darker (about 50 nits worth), the resolution is a little lower, and the colors and contrast ratio won’t be quite the same.

But you might remember that, until a couple years ago, most phones had LCD displays, including phones you probably loved. Apple notably stuck with LCD displays while Samsung was experimenting with early OLED, and Apple still uses LCDs in its iPhone 8 and XR models.

Indeed, it’s like turning your X or XS into a XR, display-wise anyway. iFixit’s new LCD options run $75 for the X, $85 for the XS, and then jump up to $165 for the XS Max.

iFixit highlights “these LCD replacements are hand-tested in the USA to our rigorous quality standards, and we back them up with a lifetime warranty.”

iPhone 11 screen repair in Sydney never been easy. You come to the shop with your broken phone and take back repaired one in just 30 mins. No long wait or sending out the device for repairs. We repair all the devices in house.

If the screen of the iPhone 11 is ever broken by falling from your hand, you will have to go to an excellent mobile repair shop or factory to replace iPhone 11 screen. But iPhone 11 screen repair is not so readily available in Sydney. You will have to make a lot of effort to repair the screen of your expensive iPhone. But you don’t need to worry. Our MRF mobile repair factory is always standing by to fix your iPhone-related problems.

If your iPhone 11 is broken, come to our mobile repair factory with your broken mobile immediately, our efficient technicians will fix your iPhone 11 in just 30/40 minutes. You don’t need to wait a long time for the iPhone 11 screen fix and don’t need to drop your iPhone at our shop for repair.

This iPhone repair may fix cracked mobile screens, touch screen issues, ghost touch, and bleeding LCD problems. If your iPhone has broken completely, you should replace the iPhone 11cracked screen in such a situation.

We provide iPhone 11 LCD replacement at very reasonable prices. We intend that every customer can have our services. In our mobile repair factory, we charge $159.99 for an iPhone 11 screen fix cost.

We are staffed by some of the industry’s finest and most experienced professionals to provide our customers with highly satisfactory iPhone 11 screen repair solutions.

New iPhones have almost no buttons, which is great for maximizing screen size, but can cause a problem when the screen goes black and won"t turn on. An unresponsive touchscreen will turn your $900 smartphone into an expensive brick.

Luckily, there are ways to fix nearly every "Black Screen of Death" glitch on your iPhone. Depending on the problem, you might just need to leave the iPhone alone for a while, or plug it into your computer.

Plug your iPhone into a working charger and leave it for at least an hour. If you come back and it still won"t turn on, then you can move onto the next steps.Quick tip: You should also feel the back of your iPhone, without its case. If it"s incredibly hot, your iPhone might be overheating and will need to cool down before you can use it again. Leave it in a cool area for a while.

Hard reset your iPhoneOn an iPhone without a Home button (iPhone 8 and newer): Press the volume up button, then the volume down button, and then press and hold the side button until you see the Apple logo appear.

Recovery mode is a feature that lets you connect your iPhone to a computer so the computer can repair it. It usually does this by installing a fresh version of iOS, the software that your phone runs on.Quick tip: There"s a chance that putting your iPhone into recovery mode may factory reset it, erasing all of its data. Treat recovery mode as a last resort, and if you have the chance, make sure to back up your personal data.

If none of these solutions work, then you"ve run into a problem that you probably can"t fix on your own. It"s probably a hardware issue — for example, the wires that power your iPhone"s screen might be faulty.

Hitting an unresponsive black screen can be scary, especially if your iPhone plays a critical role in your job or social life. So once you"ve fixed the black screen, take steps to make sure that it doesn"t come back.

Despite its price, the iPhone is a delicate device that needs to be handled carefully. Obviously, this means that you shouldn"t drop it or smother it in honey. But it also means that you need to keep track of its temperature.

An iPhone that gets too hot or too cold will shut down and give you a black screen — worst case scenario, your battery might short out permanently. This can be a big problem if you"re trying to run multiple high-performance apps at once, or have your iPhone in a thick case that traps heat.

If you keep hitting black screens despite uninstalling recent apps, there might be an issue with your version of iOS. You can put the iPhone into recovery mode, like we described earlier, or you can factory reset it.

Factory resetting an iPhone will erase all of its data, and return the phone to the state it was in when you bought it. It"s an extreme but incredibly useful way to fix major glitches.Important: Be sure to back up your personal data before performing a factory reset.

To factory reset your iPhone, open the Settings app and tap General, then Reset iPhone. On the screen that appears, select Erase All Content and Settings.William Antonelli

William Antonelli (he/she/they) is a writer, editor, and organizer based in New York City. As a founding member of the Reference team, he helped grow Tech Reference (now part of Insider Reviews) from humble beginnings into a juggernaut that attracts over 20 million visits a month.

Outside of Insider, his writing has appeared in publications like Polygon, The Outline, Kotaku, and more. He"s also a go-to source for tech analysis on channels like Newsy, Cheddar, and NewsNation.

Today, many of us rely on our smartphones to communicate, work, and play. Therefore, it can be quite alarming when they begin to act strangely – especially if you can’t get your phone to turn on at all.

One of the most concerning issues to plague smartphone users is a black screen, often referred to as the “black screen of death.” However, despite the harsh name, this issue can be remedied in several ways.

To fix a black screen on an iPhone or Android, the first (and easiest) step is to do a hard reset. This basically entails rebooting the phone’s software. A hard reset can be performed right on your phone, although the process differs depending on what type of device you own.

If you’re still staring at a blank screen, it’s possible that the cable connecting the logic board to the LCD screen has become disconnected. This can occur if you accidentally drop your phone a few times. In order to regain your screen’s functionality, the cable will need to be plugged back in.

If you want to repair a broken iPhone or Android this way, it’s best to seek help from a professional. While you may find DIY instructions online, you could risk causing irreparable damage to your device if you don’t know what you’re doing. So, if you suspect that your phone’s LCD cable is disconnected, search for a place in Las Vegas that fixes phones.

When your phone screen goes black randomly, it may be an indication that something is wrong with your operating system. In that case, a factory reset is often beneficial. During a factory reset, your device’s data and settings are completely wiped, returning the phone to its original state (i.e., the state it was in when you first purchased it).

Not sure how to do a factory reset on an iPhone or Android? The process is more involved than that of a hard reset but can still be done with moderate ease.

Keep in mind that this process takes longer than a simple hard reset – you may have to wait several minutes for your phone to restart. Once the process is complete, check to make sure the device has been restored to its factory settings. If you’re presented with the iOS Setup Assistant upon startup, you’ll know the reset was successful. From there, you can choose to restore your backed-up data.

Sometimes a power button can get stuck due to trapped gunk, debris, or sticky food. You can try to dislodge debris by pressing the button rapidly several times. In most cases, the most effective method for sticky buttons is applying a Q-tip with rubbing alcohol. Swab the area around the button to loosen up and extract dirt, dust, or whatever might be trapped in there. In some instances, you may have a broken button that will need to be repaired.

Your phone may not be charging properly if the charging port is blocked off due to grit or debris. Simply blowing on the port a few times can help. For a deeper clean, you can try gently scraping with a toothpick or using a cotton ball (or Q-tip) with rubbing alcohol. Some people recommend trying a low setting with a vacuum to extract dirt, but that can easily damage parts. Blowing out dirt with compressed air is a safer alternative.

Software issues with apps can sometimes cause a phone to act unpredictably. If you are noticing certain apps are crashing frequently, you should update them immediately. You should also consider deleting buggy apps for security and the health of your phone. If an app has crashed on your Android, you can force stop it through settings > apps & notifications -> see all apps -> force stop.

If you’re in need of smartphone repair, NerdsToGo can help. Our expert team understands the inner workings of a wide variety of devices. We’ll determine the root of the problem to get your phone up and running again as quickly as possible. And, if you don’t have time to visit our storefront for your smartphone repairs, we’ll come to you!

A broken iPhone screen is no fun. After all, we use our phones for almost everything. If the touch response isn’t working, using your phone can be difficult, and it might not be possible to use it at all. This can make it hard to keep up with friends, plan your day, and even do your job.

There are several reasons your iPhone touchscreen could stop working. One of the most common reasons is physical damage. If your screen stopped working after it hit something, the damage is most likely physical.

Damage from excessive heat is actually quite common. Those who use a car vent clip for their iPhones are likely to experience heat damage if they turn the heat on. Many might not realize that the vent is even on since they don’t feel it, but the iPhone could get damaged in the process.

If your iPhone was exposed to salt water before it stopped working, then that was most likely the cause of the damage. Salt water is corrosive and, while your phone might have been fine right away, the damage could continue to progress for weeks after exposure.

The iPhone actually has two parts to its screen. The top part is the digitizer and the part underneath is the LCD screen. The digitizer is the touchscreen and the LCD screen displays the contents of your iPhone.

When your digitizer isn’t working, your iPhone touch response won’t work properly. Meaning you’ll see your screen, but you won’t be able to interact with it correctly. Sometimes, only part of your screen will work, or it will take extra pressure to tap something.

If your LCD screen is out, your iPhone won’t turn on at all and you won’t see anything on your screen. Alternatively, your screen will be blurry or fuzzy or will have some sort of visible damage.

If there’s a problem with your digitizer, there are a few fixes you can try before taking your iPhone to a repair shop. However, if it’s the LCD, you’ll need to start searching for repairs straight away.

Some users might have activated certain accessibility settings that can interfere with how the touchscreen works. The most common culprit is Touch Accommodations. If enabled, your iPhone screen will seem buggy and you’ll have a difficult time navigating the touchscreen.

Alternatively, you can click the Side button three times and this will disable it on most newer devices. For older devices, you may need to tap the Home button three times.

If turning your iPhone off and on again doesn’t do anything, you’ll need to do a factory reset. Be sure to back up your iPhone before moving forward. If you can use your screen in some way, navigate to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

If you can’t navigate here, you’ll need to plug your iPhone into a computer to perform a factory reset. After resetting, in rare cases, your touchscreen will work again.

If you do choose to get your iPhone repaired, you’ll most likely need to do this anyway. This ensures that the technician won’t be able to access your personal data. They may also need to test Face ID to make sure the repair worked and will need the phone to be unlocked to do so, which means you’re better off erasing all your data first.

If your iPhone is under warranty, you’ll want to get Apple to take a look at it as soon as possible. Visit the Apple website to figure out if you have a warranty. If you have AppleCare+, your repair will be deeply discounted.

If you aren’t under warranty and don’t have AppleCare+, you can still use the above link to find authorized repair shops near you. Apple-recognized repair shops are the best place to go to get your device repaired. However, they can be expensive.

If your phone is an older model or you’re on a budget, consider exploring other repair alternatives. Screen repair shops and kiosks are popular, and some of them do a great job for a fraction of the price. However, you might not get the best repair.

You can also attempt the repair yourself, but if you make a mistake you could do more damage. If you want to try it yourself, you can buy iPhone screens online and most of them include a DIY toolkit.

If your iPhone isn’t working but you need to access certain files, you can still do that. To do so, you’ll need to activate Voice Control. This can be helpful for backing up and restoring your iPhone.

To do this, your phone screen will need to at least partially work. If so, try to make your way to Settings > Accessibility > Voice Control and turn that on.

If Siri’s enabled, you can enable Voice Control by saying “Hey Siri, turn on Voice Control.” Once enabled, you can access your iPhone without using the touchscreen.

If your iPhone stopped responding to touch after damage, heat, or salt water exposure, a repair is likely needed. However, a user might have activated Touch Accommodations, which could be the culprit. There are also rare cases where a software problem can cause the touchscreen to work and a factory reset could solve the problem.

No matter what happened to your iPhone screen, it’s important to get your device functional again. After all, we use our phone for everything nowadays, and not being able to use it can change how we engage in daily life.

How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.

Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.

Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.

Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.

Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.

Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.

Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.

If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.

When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.

Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.

The program can fix iPhone black screen with 3 different modes, i.e., Free Quick Fix, Standard Mode, and Advanced Mode, from quick troubleshooting to deep scanning. You are recommended totry from the free way firstto do the fixes. And in most situations, it prevents from erasing data on your device (except if you use the Advanced Mode).

Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.

Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair the dead iPhone. Select Standard Mode if you don"t want to lose data. (Advanded Mode will deep scan your iPhone and erase all data.)

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13/14 or other iDevice into recovery mode.

In this step, the Passvers program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

The solution uses iTunes to fix iPhone/iPad that has black screen and won"t turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

If iTunes couldn"t recognize your iPhone, you can enter your iPhone into the recovery mode manually. Do the same way as when you try to hard reset your iPhone (

Step 3. Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

However, the iTunes solution doesn"t work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn"t recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it"s relatively complex, using a way without iTunes (

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with

Fixing your iPhone black screen of death will erase your data or not usually depends on the method you try. The most common methods like hard resetting will not cause any data loss. But if you try to restore your iPhone with iTunes, your data will be cleared.

Here are some points you can pay attention to:Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.

Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.

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"How to factory reset iPhone with broken screen?" should always be on your mind when disposing of an iPhone with a broken screen. Many people who neglected to factory reset their broken-screen iPhones later faced with the following data security concerns:

"How to factory reset an iPhone with broken screen" cannot be fully discussed without giving sound tips/solutions to solving the problem. We"ve discussed 2 safe and easy ways to factory reset an iPhone with a broken screen in the following paragraphs.

Factory resetting an iPhone with a broken screen is almost impossible, but there are still some tricks to factory reset an iPhone with a broken screen. The need to reset iPhone with broken screen arises when you don’t any of your private and personal data to be in the iPhone before selling it or sending it to a technician for repair.

iMyFone LockWiper iOS passcode unlocker is a good tool for resetting a broken screen iPhone. LockWiper is useful in resetting a disabled or locked iPhone and iPad. So, if your iPhone screen is bad and not accessible, you can easily remove both the lock screen and iOS information using iMyFone LockWiper. We highly recommend this tool for resetting a broken screen iPhone.

Step 2: LockWiper will show you the guide to boot your iPhone in DFU mode. Just follow the guide which is match your iPhone model to get into DFU Mode.

Step 6: Please read the notice carefully and enter “000000” to double confirm you are agreeing to unlock your device, then click “Unlock.”. What you need to do next is to wait for it to complete the unlock process.

As you can see, it"s easy to use LockWiper to reset your broken screen iPhone. If you have a idevice with broken screen and you want to reset it. Feel free to donwnload it and have a try.

Factory resetting an iPhone through iCloud’s Find My iPhone feature has always been a good way to prevent data breach especially for missing or stolen iPhones. This service is also suitable for erasing iPhones with broken screens. However, before this could work, you’ll need to have enabled your Find My iPhone iCloud feature on the iPhone before the screen broke.

Once you"ve made up your mind to factory reset your broken-screen iPhone, it’s pertinent to back up your recent files before erasing your phone storage memory. We"ve shared 2 ways to back up your iPhone: iTunes and iMyFone iTransor .

Step 1 Launch iTunes on your PC/Mac, connect your iPhone to your PC/Mac and trust the computer on your iPhone. Learn how to trust a computer on iPhone with a broken screen.

A better method of backing up a screen-broken iPhone without iTunes is via iMyFone iTransor. This computer-based software can help you to freely transfer your media files as well as messages, contacts, WhatsApp and more from a screen-broken iPhone to a Mac or Windows computer.

Now you have learned how to factory reset phone with broken screen if you don"t know the password. Here we highly recommend iMyFone LockWiper unlocker to fix your problem. The program can be downloaded for free, and you can take a free trial. Try it right now!

Apple has published a new support document that says the iPhone 11, 11 Pro, and 11 Pro Max will present customers with a warning if the devices are unable to verify a genuine display after a screen repair job. “If you need to replace your iPhone display, it’s important for certified technicians who use genuine Apple display parts to repair it,” the page reads. “Replacements not performed by Apple, authorized service providers, or certified technicians might not follow proper safety and repair procedures and could result in improper function or issues with display quality or safety.”

Apple goes over a laundry list of problems that could arise if your display is swapped the wrong way or with a non-genuine part, such as multi-touch problems, issues with screen color accuracy and brightness, or True Tone failing to work properly. “Additionally, repairs that don’t properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.”

The company isn’t afraid of nagging customers about this, either. Apple says that a notification will appear on the affected iPhone’s lock screen for 4 days after a problem is first detected, then it’ll move to the main settings menu for 15 more days. After all that, it gets pushed away to Settings -> General -> About.

According to Apple, this new measure only applies to its brand new iPhones and not previous models. Even if it can’t be verified as genuine, the display isn’t prevented from functioning normally by iOS.

This new screen verification warning follows another alert that Apple recently began showing customers when iPhones detect an unauthorized battery replacement. “We take the safety of our customers very seriously and want to make sure any battery replacement is done properly,” an Apple spokesperson said about that notification, which was criticized by right to repair advocates because it also disables the iPhone’s battery statistics and health data. “There are now over 1,800 Apple authorized service providers across the US so our customers have even more convenient access to quality repairs.” Apple recently said it would make genuine parts available to more independent repair businesses.

Raising a safety issue with batteries is perfectly reasonable; batteries can be dangerous. But should the company be this aggressive about swapped displays? On the other hand, this is a pretty direct way of alerting customers that they might’ve been given a bum display by their local repair shop. And if you’re buying a used iPhone 11 at some point in the future, there’ll be no wondering whether the screen was replaced with a cheap, non-Apple part.

However, there’s an added element to this display notification that seems a little alarming, too. Apple makes it sound as if the iPhone might report back to the company that you’re using a display that couldn’t be verified and tie that information to the device’s service history. This could potentially cause problems if you need to get something else on your iPhone fixed down the line.

You might see an additional notification that says, “Apple has updated the device information for this iPhone.” This means that Apple has updated the device information maintained for your iPhone for service needs, safety analysis, and to improve future products.

The Verge has reached out to Apple for more details on these new display verification measures. The company recently introduced a subscription model for its AppleCare+ extended warranty, letting customers pay monthly even beyond the usual two-year window and maintain coverage for as long as Apple offers servicing for that device.

For most folks, the touchscreen is the only way to interact with your iPhone, so if it doesn"t work, then your phone doesn"t work either. While an unresponsive touchscreen — one that either doesn"t respond at all to your taps or that responds intermittently and unpredictably — can be frustrating, there"s no need to be alarmed; there are some simple fixes you can try to get it up and running again before taking it into an Apple Store.

We"ll cover some of the ways to fix an unresponsive iPhone touchscreen, from a simple restart all the way to the nuclear option of factory resetting your iPhone. If none of these work, then you can at least be confident you"ve tried everything you can before you reach out to Apple for professional help.

Under the hood, your iPhone isn"t that much different from a Mac or Windows PC, and you may have already encountered problems with those devices that are solved by a simple reboot. The same is sometimes true with an iPhone. The steps to do this are a bit different depending on whether your iPhone has a home button on the front or whether it"s equipped with Face ID and only side buttons.

Although most of Apple"s iPhones are now equipped with Face ID and edge-to-edge displays, the entry-level iPhone SE (2022) still features the classic design of the iPhone 8 and earlier models. The process of restarting a home-button-equipped iPhone is a little bit different:

Press and hold the right-side button until the Slide to power off control appears. If you"re using a first-generation iPhone SE (2016) or an iPhone 5s or earlier model, that button will be on the top instead of the side.

Of course, if your touchscreen is acting up, you may not be able to move the power-off slider properly to shut down your iPhone. In this case, you"ll need to resort to a forced restart, which is basically like rebooting your iPhone without powering it down first.

In many cases, restarting your iPhone will fix an unresponsive touchscreen, so this should be the first thing you try before attempting anything else.

Screen protectors are usually very thin these days and are designed to work well with modern smartphones. However, in some rare cases, they can affect the responsiveness of your iPhone"s touchscreen. As such, if you"re using a screen protector, you should check whether it"s been properly applied to your iPhone"s touchscreen. If it hasn"t, try removing and reapplying it or using a new protector if you have one available.

Even if your screen protector has been properly applied, it"s still a good idea to try removing it just to make sure it"s not getting in the way. If your iPhone"s touchscreen begins working properly after taking your screen protector off, you may want to consider forgoing a screen protector entirely or buying a thinner one from a reputable brand.

using a screen protector that allows small particles to get trapped in between the protective glass or film and your iPhone"s screen. Try cleaning your screen — without a screen protector installed — by using a dry microfiber cloth until it looks as spotless as possible. If the touchscreen is working properly at that point, you can try reapplying your screen protector.

It"s pretty uncommon these days, but we have encountered cases where connected accessories somehow get in the way of your touchscreen interactions. So, if you"re using wired headphones or even just a charger, try disconnecting those and seeing if your touchscreen begins working properly. Be sure to restart your iPhone after disconnecting the accessory to be certain you"ve covered all the bases.

If your device"s touchscreen begins working after any such accessory is removed, then it"s likely you"ve found the culprit. Try replacing the accessory with an alternative to see if things improve. However, if you experience touchscreen problems when any accessory is connected to the Lightning port, regardless of type, then there"s likely a deeper problem that will require one of the software or hardware fixes in the following sections.

If your iPhone touchscreen still isn"t responding after trying the steps above, the next thing to do is update your iPhone to the latest version of iOS. If you can interact with your iPhone well enough to get into the Settings app, then tapping General > Software Update is the fastest and easiest way to do this. Otherwise, you"ll have to connect to a Mac or a Windows PC running iTunes.

Step 3: If you can unlock your iPhone to get to the home screen — which may be possible using Face ID or Touch ID even if your touchscreen isn"t responding — and you"ve connected your iPhone to this computer before, then it should appear in the sidebar in Finder or iTunes. From here, you can select your iPhone in the sidebar and select the Update button in Finder or iTunes to download and install the latest iOS update.

Step 4: If you haven"t used your iPhone with this computer, you"ll see a prompt on your iPhone to "Trust" this computer that you"ll need to tap on to confirm. If your touchscreen is responsive enough, then you may be able to tap on that to confirm, and then continue with the step above to update your iPhone.

However, if your touchscreen isn"t working at all, then you won"t be able to confirm the trust prompt, and your Mac or Windows PC will have no way of communicating with your iPhone normally. Instead, you"ll need to put your iPhone in "Recovery" mode first. Here"s how to do that:

If updating your iPhone doesn"t resolve any software-related issues that could be causing your iPhone"s touchscreen to freeze, then the final option you can try is restoring your iPhone back to factory settings.

This will erase everything on your iPhone, returning it to its original out-of-the-box state. It"s the best way to confirm that the problem you"re encountering is actually hardware and not software, but of course, you"ll lose everything on your iPhone unless you already have a backup, or you"re able to make a new one.

If you"re using iCloud Backups, you should already have an automatic backup made sometime in the last 24 hours — as long as your iPhone was connected to Wi-Fi and plugged in at some point during that time. Otherwise, you"ll have to try making a new backup to your Mac or PC.

Unfortunately, if your touchscreen is completely unresponsive, you"ll only be able to do this if you"ve previously connected your iPhone to your computer. Otherwise, your iPhone will prompt you to "Trust" what it sees as an unknown computer, and you won"t be able to confirm that security prompt to grant access to the data on your iPhone.

Nevertheless, even if you can"t get a recent backup, you may still want to go ahead and perform a factory reset anyway. Depending on the apps you use and the kind of data on your iPhone, a backup may not be as critical since your important data may already be stored in other cloud services such as Dropbox, Google Drive, iCloud Photo Library, or Google Photos. However, we don"t recommend assuming this is the case — make a backup if at all possible, and be prepared to lose at least some of your data if you choose to proceed with a factory reset without a backup.

To restore your iPhone back to factory settings, follow the three steps outlined in the section above, but in this case, click Restore at the end of the process rather than Update.

When your iPhone finishes the restore process, go through the initial setup without restoring your data from a backup. By setting your device up as a new iPhone you"ll be able to confirm that the touchscreen is working properly. Once you"re satisfied, you can restore your backup by factoring resetting it again and choosing to restore your backup during the setup process.

Factory resetting your iPhone may be a heavy-handed option, so it could be worth contacting Apple Support instead — especially if you don"t have a backup. This is likely a safer final resort than factory resetting your iPhone since Apple may be able to fix the issue — which could be hardware-related — without having to erase your iPhone.

Just keep in mind that there"s no guarantee that this will be the case. If your iPhone has a serious hardware problem, Apple may swap it out with a replacement unit, and it will be up to you to restore your data onto the new iPhone; Apple has no more power to back up your iPhone than you do, as the company takes your privacy and security very seriously, so even its own technicians and engineers can"t override the trusted computer prompt to get at your data.

“Original” screens are those containing LCDs manufactured for Apple. “Copy” screens are compatible replacements entirely designed and manufactured by third-party companies not associated with Apple.

LCD display panel can have poorer resolution (i.e. looks “coarser”), worse brightness, contrast and vibrancy and reduced refresh rate amongst other problems.

Changes in specification from original can result in battery and performance issues. Certain badly-engineered screens could even damage the backlight circuitry.

Customers who bring their iPhones to us for a screen repair are offered two choices of replacement- an original or a “copy” screen. The most common response is “Is there a difference- and which one would you recommend?”

Originals are those screens containing LCDs that were manufactured for Apple. So-called “copy” screens are compatible replacements, but designed and manufactured entirely independently by third-party companies, typically in China.

Our answer is simple- the original screen is the one we’d go for ourselves, every time. Some people think we make more money on them, but this isn’t the case. We recommend originals because they’re far higher quality and the price difference is fairly small.

We’d rather only fit original screens. The only reason we don’t is that many people will shop around and choose purely on price. As such, we need to offer the cheaper copy screens to remain competitive and avoid losing these customers. In some cases, they didn’t even know there was a difference in the first place- especially since it’s not in some shops’ interest to draw people’s attention to the issue!

This may well be the worst copy screen we’ve ever come across. As a result, the unfortunate customer has ended up paying twice to have their screen replaced- we’re sure that had they been properly informed, they would have chosen an original in the first place.

While the difference in price between copies and originals can vary across devices, it’s generally around £10 – £14 extra to have an original screen fitted. This really isn’t a lot considering the improved quality and reliability.

We compare our prices to our competitors- and we know that we come out of it favourably. While we have to offer copy screens to remain competitive, we always advise customers to go for the original.

When you’ve spent- directly or indirectly- several hundred pounds for an iPhone with a Retina display, it doesn’t make sense to replace it with a lower-quality screen that can make a £400 phone look like a £40 one! Not only that, but you’re likely to have fewer issues, and a longer-lasting screen.

There’s nothing stopping any random person without training or experience opening up a smartphone repair shop. As a result, the industry is full of companies with little skill or experience who are only interested in getting hold of your money and installing the cheapest parts they can find.

Many- if not most- don’t even acknowledge the existence of copy screens, let alone explain the difference to the customer. Hardly in their interest to do so if they only fit cheap, low-quality copies. Some of them can hardly be blamed- they know so little, they’re not even clear on the differences between OEM, non-OEM and copy displays themselves! Others can be more deliberately misleading… and some outright lie.

Generally, these shops are looking for the cheapest price on replacement screens.. When offered a copy at a half or a third of a price of the original, they’re going to go for that. That might be fine if they offered the customer a cheaper price- what we disagree with is selling “supermarket beans” (i.e. the copy screens) at “Heinz beans” prices!

Heading towards the “blatantly fraudulent”, we’re aware of companies that shamelessly fit copy screens while claiming them to be original. Worse, they’ll take your broken original screen and sell that to a recycler for more than they paid for your copy!

Obtained or manufactured “off the clock” via the same production line that produced them for Apple- in some cases, from the stockpile of parts that didn’t meet Apple’s standards, or

Apple tightened up their supply chain around 2015, which reduced the number of screens available for repairs and increased their price dramatically. A lot of companies went bankrupt, and Chinese manufacturers responded by making their own “copy” screens from scratch. At first, these weren’t much cheaper than the Apple ones, but the price soon fell.

We should be clear that- despite the name- “copy” screens aren’t direct copies of the Apple originals. Rather, they’re compatible replacements that have been designed from scratch and- as a result- vary in some respects that have an effect on usability and quality.

One of the most important differences between an original and a “copy” screen is how the digitizer (touch sensor) is designed. Apple has it manufactured as part of the LCD itself, whereas the copies have it on the glass.

Although there are only a small number of manufacturers of the bare LCDs themselves, these are then bought by countless other companies who add the remaining components needed to turn these into a complete working screen. As a result, you could easily end up with an LCD from the best “copy” manufacturer, but the digitizer/touch (as part of the separately-manufactured glass) from the worst.

There are countless digitizers out there, and you can only take the supplier’s word that the quality is good. Many ship good ones at first, then switch to cheaper parts to make more profit. This is particularly bad with the iPhone 6S and 6S+, since Apple moved the chips responsible for touch processing onto the LCD itself. As a result, you’re not just getting a copy screen- you’re getting copy chips too.

The performance specification (power drain, etc.) of most copy screens isn’t identical to the originals. As a result, they can drain the battery more quickly and mislead the operating system which was optimised for the original screen design.

It’s even possible that this mismatch could damage your backlight. We do a lot of subcontracted repairs for less-experienced shops, and get backlight repairs in almost every day. We’ve had cases where we fixed the circuit, fitted the new copy screen to test it, and had it break the circuit again!

Copy screens can disrupt the touch ID fingerprint reader. With the 6S, 6S+, 7 and 7+, the home button- part of the 3D touch- is part of the screen assembly. Frequently the home button flexes on aftermarket designs don’t work properly and stop the touch ID working- annoying if you use it to unlock the phone or log in to your bank.

We’ve seen many lift away from the frame that holds them in place. This usually results in the flex cable getting torn, and the screen needing replacing. You don’t even need to have dropped the phone- this often happens through general everyday wear and tear.

That brings us to another major issue with the copies. When you drop an Apple original, the glass often breaks, but if the LCD itself is intact, you can continue to use it until it’s fixed. With the copies, the touch/digitizer is on the glass and stops working when that’s broken. Even worse, the LCD itself is more likely to break due to the thinner and more fragile glass.

We’re not convinced this will happen, since Apple recently changed their repair policy to accept iPhones with third-party screens. However, it is possible that copy screens could be stopped from working via an iOS update, since those make a number of security checks.

Every iPhone LCD screen would go through 43 processes tests and elevate out 2nd first-class inspection to assure all the functions well according to our standards before logistics.