wacom driver for touch screen monitors manufacturer

Important: Download and install the latest Wacom driver so your device works properly, unless your device comes with a pre-installed driver. Refer to the Quick Start Guide to discover if your device has a pre-installed driver or not.

From the resources list that displays for your device, click Download Windows Driver or Download Mac Driver, depending on your computer"s operating system.

Updated Wacom drivers are periodically made available on Wacom"s Product Resources page (see instructions above) and in Wacom Center. Check in and update regularly so your device has the latest features and functionality.

Tip: On Windows 10 and later, you can check whether there is a Wacom driver update available from the Wacom Update Utility. From the Windows Start Menu, go to Wacom Tablet > Wacom Update Utility. If a new Wacom driver is available, you can download and install it.

Note: If you uninstall the Wacom driver, your device will not work. If you uninstall the driver, reinstall the latest driver from Wacom"s Product Resources page so that your device works again. If the driver is reinstalled, your device will revert to its default settings.

You need to install the Wacom driver software on your computer before the pen display will work. Depending on your device and operating system, you might need to install the DisplayLink driver software as well.

Scroll down to the Just looking for drivers? section and click Download next to the latest driver that corresponds to your computer"s operating system.

Important: If the device display appears after you finish installing the Wacom driver software, you can start working with it. If the device display remains blank, then you need to install the DisplayLink driver software.

Note: Your device will not work if you uninstall the driver. If you uninstall the driver, reinstall the latest driver from the drivers page so that your device works again, with default settings.

This product works with devices capable of running the latest version of Chrome OS and has been certified to meet Google"s compatibility standards. Google is not responsible for the operation of this product or its compliance with safety requirements. Chromebook and the Works With Chromebook badge are trademarks of Google LLC.

Wacom"s line of creative pen displays delivers a range of choices for accomplished creatives. Choose yours based on screen sizes, display footprint and portability, depending on your needs. On all models, you"ll enjoy the experience of working directly on screen with our pressure-sensitive pen.

Thank you for your recent purchase of a Cintiq 22HD pen or Cintiq 22HD pen & touch display and welcome to the Wacom family. To get you up and running, we offer you free valuable software, as well as installation videos, webinars, blogs and software tutorials. Wacom also has a wide range of product accessories for your Cintiq 22HD. And if you need more help, you can contact one of our customer care representatives who are happy to assist you.

Installing the software driver is necessary for your Wacom product to work properly. If you have not done so already, please download and install the correct software driver. Be sure to come back to this page for additional help in getting started with your product.

Please refer to the printed Quick Start Guide provided in the product box for descriptions of the parts and components for your Cintiq 22HD and instructions for setup. Help topics will help you make the best use of your Cintiq. You can access Help by pressing the ? icon located on the bottom right corner of the Wacom Tablet Properties in your driver, or from the Help & Support section of the Wacom Desktop Center.

The standard-issue pen of Intuos and Cintiq products features a cushioned grip, a customizable side-switch for shortcuts and modifiers, and pressure-sensitive pen tip and eraser.

2-pack of wide bodied grips for the Wacom Grip Pen, for use without the side switch.Copyright © 2018-2023 Wacom. All Rights Reserved. All other trademarks are the property of their respective owners and are used with their permission.

I have a big problem with the touch screen. Touching the screen with your fingers doesn"t work, but the Active Pen responds quite well. The issue applies to both Windows10 (various builds) and Linkus (tested on Ubuntu). I have tried a lot of solutions, including on the Lenovo Technical Support forum, but none of them was successful. I installed different versions of drivers, including those on https://catalog.update.microsoft.com

Lots of people are reporting on the internet, that the screen becomes inactive for the touch of a finger after the Windows10 update. My case also confirms this. And it cannot be repaired other than replacing the digitizer of touch panel?

Full-Disclosure: Wacom sent me this new Cintiq 22 to review. I was not given any parameters of how to review it or persuaded in anyway to review it with a predetermined outlook. The following are my own personal views and opinions.

Background: My name is Kyle and I am the owner of Freshwater Bay Creative design studio. I have been a creative professional since 1996 doing everything from video game backgrounds, conceptual art, storyboarding, illustration, editorial graphic design, craft beer label/can design and everything in between. Over the past twenty years I’ve used several Wacom products starting with the Intuos line of tablets in the late ‘90s and even the first Cintiq 21UX back in ‘04/’05. I’ve personally owned/own the Intuos2, Cintiq 12wx, Cintiq Companion Hybrid, MobileStudio Pro 16 and now the Cintiq 22.

Review: While I may mention some specifications this is not a review about specs. If you want those they are listed in the product description. I"m far more interested in how the device works for making art.

At the time of this writing I’ve been using the Cintiq 22 daily for about a week on a Windows 10 computer. But for the past several years I’ve been producing the majority of my work on a Companion Hybrid hooked up to my primary work station as well as a MobileStudio Pro 16. So moving from a 13” screen and 16” screen, respectively, had an immediate and positive impact on my drawing movements. Being able to draw using my entire arm because of a larger surface space along with drawing in details while having more of the image visible is incredible. One can do beautiful work on a smaller screen but if you appreciate large, sweeping arm movements to create your work then this is definitely a great size for that. There is also plenty of space for floating menus, etc.

The attached monitor stand, which comes standard with the Cintiq 22, makes for excellent ergonomics and comfort while working. It is beautifully engineered for easy adjustment, solidly built and heavy with the rubber grips (located on a solid metal bar along with rubber grips located on the bottom edge of the device itself) keep the Cintiq 22 in place. There is no wobble, sliding or give when drawing with reasonable pressure. Resolution is a bit soft when doing line work, especially having used a 4K screen, but one can still put down very smooth and quick cross hatching, feathering or paint strokes. [Note: check your App Scaling settings in Win10 and make sure it is set to 100% for best results.]

The screen surface has a non-reflective coating that gives a slight bit of tooth for drawing. Since it isn’t etched glass some may not like the slight parallax distance between the pen tip and the cursor. However, I’ve never had an issue with this after properly calibrating the pen tool.

The biggest thing missing from this tablet are programmable Express Keys. I tend to use a keyboard for many actions but on other tablets I have Express Keys programmed for multiple uses. I honestly didn’t realize how often I used them until I didn’t have them anymore. I still find myself grabbing the left edge of the Cintiq 22 expecting to press a button only to find nothing there. It’s definitely a feature I miss. (Wacom does have a programmable remote with Express Keys but it is sold separately. I might be investing in one soon.) On screen menus can still be accessed through the Pro Pen buttons though. But even then you can only interact with them through the use of the Pro Pen since there is no touch input. Forget zooming or rotating your canvas with your free hand. I personally don’t use this feature much (it’s usually turned off) so I don’t miss it. But if that is a deal breaker for you then you’ll need to look at the Cintiq Pro line instead.

This next thing isn’t a negative but just something to be aware of...The device is big and needs plenty of space both in width and depth for it to be comfortable on a desk. Especially if you like to work with a second monitor and/or keyboard set next to it. When the monitor is stood straight up the stand extends 9” behind it. When lowered it will need up to the full depth of the device including space for the connected cables. (That’s approximately 15” of open space behind the device.) There are three separate cables (HDMI, USB, Power) that protrude from the back, top left of the machine. Apparently the Cintiq 16 version of this device comes with a single 3-in-1 cable for all of this. I would have preferred that cable over the three separate cables but it is hardly an issue. If you have the space and keep them managed with your other computer cables it won’t be a problem.

Color on the device isn’t as sharp or saturated as I’d prefer. I used a ColorMunki device to calibrate both my primary monitor and the Cintiq 22. It got them matched remarkably close but some colors and values (particularly bright/saturated) come off a bit soft and lack some contrast. Also, areas of black aren’t as inky and rich. None of this is a deal killer. I’m being extremely nit-picky in my assessment. Drawing and inking line art is no problem and looks great. Painting and coloring, if calibrated properly, will give you very close color approximation. But working in tandem with a second monitor and/or double checking your work on another screen or two is always recommended.

Set-up was also extremely easy. Make sure you have the latest Wacom driver and it will work right away. All you"ll need to do to start working is calibrate your pen, monitor color and, if you want, program your onscreen menus.

Finally, the Cintiq 22 is Wacom’s answer to the “entry level” tablet market. But don’t let that fool you. The Cintiq 22 is a high-end creative tablet perfectly capable of creating your professional quality artwork on, in my opinion. Yes, the “Pro” Cintiq line sports higher resolution screens, better color gamut and more bells and whistles but if you’re an independent freelancer that doesn’t want to break the bank then this will absolutely get the job done.

I didn’t talk about the Pro Pen 2 because it’s been around and it’s fantastic. But if you haven’t tried the Pro Pen Slim yet, it’s a must have. Feels great in the hand, light weight, feels like a brush or pencil and is amazing on a large screen like the 22. Check it out.

If this particular issue appeared after installing an update, please consider rolling back to the state wherein your device still has the drivers installed:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

This driver is not applicable for the selected product. Choose another product to re-enter your product details for this driver or visit the Product Support page to view all drivers for a different product.

Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.

To do this I used two machines : "daffy" which is my old system76 kudu laptop, and "taz" my new serval laptop. I attempted to connect the monitor to taz. Before doing this I opened three remote ssh sessions from daffy to taz. In each terminal session I monitored a logfile in the /var/log directory. The three logfiles I monitored were /var/log/syslog, /var/log/dmesg, and /var/log/system76.log. using the tail -f command. The specific commands for each ssh session was

At 20:32:43 I opened a gnome terminal on the touch screen with a mouse. It opens successfully and I can access the terminal on the touch screen. syslog registers opening the terminal.

At 20:34:09 I attempt to connect the USB data cable to taz. The cursor disappears from the screen. syslog shows the wacom driver (??) being activated and a bunch of errors follow.

Nov 20 20:28:53 taz io.elementary.appcenter[5652]: libostree pull from "flathub" for appstream2/x86_64 complete#012security: GPG: summary+commit http: TLS#012non-delta: meta: 1 content: 0#012transfer: secs: 0 size: 592 bytes

Nov 20 20:30:43 taz /usr/lib/gdm3/gdm-x-session[3420]: (II) NVIDIA(0): Setting mode "DP-2: nvidia-auto-select @1920x1080 +0+0 {ViewPortIn=1920x1080, ViewPortOut=1920x1080+0+0, ForceCompositionPipeline=On, ForceFullCompositionPipeline=On}, HDMI-0: nvidia-auto-select @1920x1080 +0+1080 {ViewPortIn=1920x1080, ViewPortOut=1920x1080+0+0, ForceCompositionPipeline=On, ForceFullCompositionPipeline=On}"

Nov 20 20:30:44 taz /usr/lib/gdm3/gdm-x-session[3420]: (II) NVIDIA(0): Setting mode "DP-2: nvidia-auto-select @1920x1080 +0+0 {ViewPortIn=1920x1080, ViewPortOut=1920x1080+0+0, ForceCompositionPipeline=On, ForceFullCompositionPipeline=On}, HDMI-0: nvidia-auto-select @1920x1080 +0+1080 {ViewPortIn=1920x1080, ViewPortOut=1920x1080+0+0, ForceCompositionPipeline=On, ForceFullCompositionPipeline=On}"

Nov 20 20:34:25 taz kernel: [ 2233.892491] input: WingCool Inc. TouchScreen as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0004/input/input28

Nov 20 20:34:25 taz kernel: [ 2233.892579] input: WingCool Inc. TouchScreen Touchscreen as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0004/input/input29

Nov 20 20:34:25 taz kernel: [ 2233.892643] input: WingCool Inc. TouchScreen Keyboard as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0004/input/input30

Nov 20 20:34:25 taz kernel: [ 2233.952127] hid-generic 0003:056A:8191.0004: input,hiddev0,hidraw3: USB HID v1.10 Keyboard [WingCool Inc. TouchScreen] on usb-0000:09:00.3-2.4/input0

Nov 20 20:34:25 taz kernel: [ 2233.958909] hid-generic 0003:056A:8191.0005: hiddev1,hidraw4: USB HID v1.10 Device [WingCool Inc. TouchScreen] on usb-0000:09:00.3-2.4/input1

Nov 20 20:34:25 taz kernel: [ 2233.966973] input: WingCool Inc. TouchScreen as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.2/0003:056A:8191.0006/input/input31

Nov 20 20:34:25 taz kernel: [ 2233.967176] hid-generic 0003:056A:8191.0006: input,hidraw5: USB HID v1.10 Mouse [WingCool Inc. TouchScreen] on usb-0000:09:00.3-2.4/input2

Nov 20 20:34:25 taz kernel: [ 2234.184226] input: Wacom TouchScreen Pen as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0004/input/input32

Nov 20 20:34:25 taz kernel: [ 2234.184324] input: Wacom TouchScreen Finger as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0004/input/input33

Nov 20 20:34:25 taz kernel: [ 2234.184404] wacom 0003:056A:8191.0004: hidraw3: USB HID v1.10 Keyboard [WingCool Inc. TouchScreen] on usb-0000:09:00.3-2.4/input0

Nov 20 20:34:28 taz kernel: [ 2237.318872] input: Wacom TouchScreen Pen as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0007/input/input41

Nov 20 20:34:28 taz kernel: [ 2237.319092] input: Wacom TouchScreen Finger as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb5/5-2/5-2.4/5-2.4:1.0/0003:056A:8191.0007/input/input42

Nov 20 20:34:28 taz kernel: [ 2237.375861] wacom 0003:056A:8191.0007: hidraw3: USB HID v1.10 Keyboard [WingCool Inc. TouchScreen] on usb-0000:09:00.3-2.4/input0

Nov 20 20:34:28 taz /usr/lib/gdm3/gdm-x-session[3420]: (--) Wacom TouchScreen Pen stylus: maxX=16383 maxY=9599 maxZ=4095 resX=100000 resY=100000 tilt=enabled

Nov 20 20:34:28 taz /usr/lib/gdm3/gdm-x-session[3420]: (--) Wacom TouchScreen Pen eraser: maxX=16383 maxY=9599 maxZ=4095 resX=100000 resY=100000 tilt=enabled

Nov 20 20:34:29 taz /usr/lib/gdm3/gdm-x-session[3420]: (II) XINPUT: Adding extended input device "Wacom TouchScreen Finger touch" (type: TOUCH, id 22)

If you see an error message saying “No Pen or Touch Input is available for this Display” on your computer, and your touch screen stops working. Don’t worry. We’ll help you fix the error and get your touch screen working again.

Kindly note that if your laptop or display monitor doesn’t support the touch screen feature, you’ll also see this notification “No Pen or Touch Input is available for this Display” in your system information. So you should make sure that your monitor supports touch screen feature. If you’re not sure of that, you can check the product specifications or consult the manufacturer for more information.

As many people have resolved the “No Pen or Touch Input is available for this Display” error on their computer by forcing a shutdown, it never hurts to perform a force shutdown and restart your computer to fix it.

As the steps to force a shutdown vary from brand to brand, you can consult your computer manufacturer to do that. For example, if you’re using a Surface Pro 4, you can press and hold thepower button for 10 seconds, then your screen turns off and shuts down. Then press and release the power button to turn on your Surface Pro 4.

A missing or outdated touch screen driver can also result in the “No Pen or Touch Input is available for this Display” error. So you can update the driver for your touch screen to fix it.

Manually update driver – You can go to the manufacturer’s website for your touch screen, find the latest correct driver for it, then download and install into your computer. Be sure to download the one that is compatible with Windows OS in your computer.

Click the Update button next to the flagged touch screen to automatically download the correct version of their driver (you can do this with the FREE version), then install it in your computer.Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires theUpdate All).

That’s it. Hope this post comes in handy and fixes your “No Pen or Touch Input is available for this Display” error. If you have any questions, feel free to leave a comment below and we’ll see what more we can do.