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Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by enabling a new way of communicating — where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is needed. Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network-management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

The power of the Cisco Unified Communications family of products extends throughout the enterprise by delivering powerful, converged voice solutions with the new Cisco Unified IP Phone Expansion Module 7916 extending capabilities to wideband audio phones (Figure 1).

Call coverage is a critical capability for administrative assistants and others who must monitor, manage, and cover the status of calls. This capability requires the ability to instantly determine the status of numerous lines beyond the six-line capability of the Cisco Unified IP Phone 7962G and 7965G models and eight-line capability of the Cisco Unified IP Phone 7975G.

The Cisco Unified IP Phone Expansion Module 7916 extends the capabilities of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models with additional buttons and an LCD display. With this expansion module, you add 12 physical keys with access to 12 additional keys through the page keys for a total of 24 buttons to the existing 6 buttons of the Cisco Unified IP Phone 7962G and 7965G (Figure 2) models and the existing 8 buttons of the Cisco Unified IP Phone 7975G. You can use up to two Cisco Unified IP Phone Expansion Module 7916 modules (Figure 3) with the Cisco Unified IP Phone 7962G, 7965G, and 7975G models.

The large LCD display of the Cisco Unified IP Phone Expansion Module 7916 allows for quick and easy identification of associated buttons. Using the Settings menu of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models, you can adjust the brightness of the individual LCDs for these phones and the Cisco Unified IP Phone Expansion Module 7916 according to your preference. You can program the buttons on each Cisco Unified IP Phone Expansion Module 7916 as a directory number, line key, or speed-dial key, much like on the Cisco Unified IP Phone 7962G, 7965G, and 7975G models. Buttons used as a directory-number (DN) or shared line keys are illuminated, allowing easy identification of call state (Table 1).

These capabilities provide features that are similar to typical Direct Station Selection/Busy Lamp Field (DSS/BLF) modules but are not intended to be directly comperable to traditional DSS/BLF modules. The Cisco Unified IP Phone Expansion Module 7916 is not an operator or attendant console. The primary function of this module is to provide the Cisco Unified IP Phone 7962G, 7965G, and 7975G models with additional keys for features such as speed dial or directory numbers. The illuminated buttons provide ease of line status, making the Cisco Unified IP Phone Expansion Module 7916 an ideal call-coverage tool.

The two illuminated page buttons beneath the display of the Cisco Unified IP Phone Expansion Module 7916 allow you to shift between the first and second pages of 12 buttons, providing access to all 24 keys, 12 at a time (Table 2). Table 3 lists the features of the Cisco Unified IP Phone Expansion Module 7916.

Graphical display 4.3” graphical (TFT) color display, 16-bit color depth, 480 x 272 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts.

Sleep or inactivity mode When Cisco Unified IP Phone 7965G or 7975G models are in power-saving sleep or inactivity mode, the Cisco Unified IP Phone Expansion Module 7916 is also in sleep or inactivity mode. In addition to the Display button, any button on the Cisco Unified IP Phone Expansion Module 7916 that is pressed will cause the displays to awaken. The inactivity period is configured by the system administrator.

Call-control compatibility Cisco Unified Communications Manager 4.2(3) SR3a, 4.3(2), 5.1(3)b, 6.1(1), 7.0, 7.1 and later; Cisco Unified Communications Manager Express 4.3/7.0 and later. Cisco Unified Survivable Remote Site Telephony (Unified SRST) 4.1 (IOS 12.4.15T) and later.

The Cisco Unified IP Phone Expansion Module 7916 allows for 48 additional buttons (with two modules), but the number of buttons depends on the Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Release, as listed in Table’s 5 and 6.

●Footstand is required; single (CP-SINGLFOOTSTAND=) or double (CP-DOUBLFOOTSTAND=) (required items for double Cisco Unified Expansion Module installation shown in Figure 4).

◦Replacement of the standard Cisco Unified IP phone footstand is required. The standard footstand is replaced with a two-piece footstand specifically designed to support the Cisco Unified IP Phone Expansion Module 7916. Two footstands are available: a single footstand when one Cisco Unified IP Phone Expansion Module 7916 is used and a double footstand when two Cisco Unified IP Phone Expansion Module 7916 modules are used.

◦The only tool required for installation of the Cisco Unified IP Phone Expansion Module 7916 is a flat-blade screwdriver or other appropriate tool to unlatch the pins securing the footstand to the Cisco Unified IP Phone 7962G, 7965G, and 7975G models.

Number of Cisco Unified IP Phone Expansion Module 7916 Modules Cisco Unified IP Phone 7962G, 7965G, and 7975G Models Power Source Items to Order

** Local power must be connected to the first Cisco Unified IP Phone Expansion Module 7916 to supply power to both Cisco Unified IP Phone Expansion Module 7916 modules.

For more information about the Cisco IP Phone Expansion Module 7916, visit http://www.cisco.com/en/US/products/hw/phones/ps379/ps1851/index.html or contact your local Cisco account representative.

ALSO:Is your Cisco LCD display the 32-inch model?If so, see the “Do you use our 32-inch LCD display?“ section, elsewhere in this procedure. It might be necessary for you todisablea feature that all other usersenable.

In some cases, you must complete a special step here before you can use RS-232 signals to manage a 32-inch Cisco LCD display. Please weigh each of the following list of true-or-false statements.

When ALL of these statements are true for you SIMULTANEOUSLY, you MUST DISABLE LCD STATUS POLLING on the DMP 4400G. 1 Otherwise, until you disable this polling, your DMP 4400G cannot reliably use RS-232 with your LCD-100L-PRO-32N.

Note This limitation affects only this explicit combination of equipment and firmware. We are not aware of any other combination of Cisco DMS equipment and software that exhibits an equivalent opposition.

We generate a concise name for this application automatically. We are able to do this because your selections have already defined the purpose and scope of your new polling control application. Its generated name is always CISCO_32N=off.

Factory-default settings for this equipment save power by turning Off most of its support for remote management and polling. Almost any attempt to use such features can fail while the energy-saving settings remain in effect.2 So, before you can reliably manage or poll this equipment from Cisco DMS, YOU3 MUST explicitly prepare the RS-232 service for use. Later, at your discretion, you can either turn Off4 this support or leave it turned On5 continuously.