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Dell offers a Premium Panel Exchange that ensures zero "bright pixel" defects on Dell Consumer, Professional, UltraSharp, and Gaming including Alienware monitors.

Unyielding commitment to quality and customer satisfaction has driven Dell to offer a Premium Panel Exchange as part of the standard limited hardware warranty. Even if one bright pixel is found, a free monitor exchange is supported during the limited hardware warranty period.

Premium Panel Exchange is available for Dell Consumer, Professional, UltraSharp, and Gaming (including Alienware) monitors that are sold with computers or as stand-alone units, with a standard 1-year or 3-year limited hardware warranty. Customers who purchase an extended warranty can also take advantage of this coverage during the limited hardware warranty period.