bug inside lcd screen for sale

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I thought the bug was right behind the first layer, between LCD and glass. However as I found out these two layers are permanently glued and sealed. That"s a good news as no bugs get in.

I found the bug (actually 3 of them, two that I didn"t know of) between diffuser and LCD. This space can be quite easily reached with just basic tools (pry tool, flat and Phillips screwdriver) within 30 minutes. You can follow detailed steps in Acer Thin Bezel Monitor Disassembly.

Picture this. You’re looking forward to your favourite release of the year, a new DOOM. And you’ve got a fancy $1000 monitor to play it on. There’s just one small problem. One day, you wake up and discover a bug has somehow carked it in your screen. No problem: the monitor’s well under warranty. So everything should be OK, right?

That’s what happened to long time Australian gamer Narull. Just before Christmas, he forked out the money for a very nice 1440p IPS screen, the 165Hz ASUS ROG Swift PG279QE. It’s a good gaming screen and one that you think would be perfect for games like DOOM Eternal, with all their colour and blood.

Narull didn’t even have the option of blaming himself and wallowing in self-pity, like Kirk did. Like most people, he asked the simple question: how the hell did the bug get inside his monitor to begin with?

Yeah, I bought it end of November, been working perfectly since then this bug appears inside it on Sunday night. I assumed monitors were sealed but I guess not…?— Narull (@Narull) March 17, 2020

But all was still looking well at this point. The monitor was not only within warranty under Australian consumer law, but ASUS’s limited 12 month warranty. Parts weren’t required, because all a competent repairer needs to do is pull the screen apart and clean the gunk from the protective layer that sits between the LCD panel and the screen. There’s plenty of legitimate precedent for it being free, too. LCD screens are a bright light source, and naturally small insects and moths are going to gravitate towards them. It’s the manufacturer’s job to make sure they can’t get inside.

Well that confirmed @ASUSAU don"t deal with small problems first I guess. Over a week to take an insect out of a screen (and I"m expecting longer honestly)

It pisses me off. Screw you ASUS for having a fucking $1000 monitor that insects can get inside of. pic.twitter.com/lPjfkuJFfp— Narull (@Narull) March 19, 2020

Things were looking up. Sort of. A ticket on the official ASUS support page replied: they’d deal with the issue, but not immediately. Narull would get his PG279QE screen back on March 25, two days after DOOM Eternal‘s official launch. Not ideal, but at least someone was putting the poor bug where they belonged.

But a lot can change in 24 hours. On Thursday morning, Narull received a response from a different ASUS support member. “After inspecting the LCD, we are determined the LCD have insect inside the panel unfortunately insect damage is not covered under the manufactory warranty,” an email from ASUS read, directing Narull to ASUS’s policy for Australia and New Zealand where “contamination with hazardous substances, diseases, vermin or radiation” is not covered under warranty.

Naturally, Narull was perplexed. ASUS initially accepted the support request and said they’d send the monitor back within a week, only to say new parts were needed. Then to turn around and say the monitor couldn’t be “repaired” at all, even though the monitor doesn’t need an actual repair. It just needs the bug cleaned out of the panel (and maybe some questions answered as to how the bloody thing could get inside to begin with).

It’s not a huge stretch to say monitors should be built in a way that doesn’t allow bugs or insects to crawl inside the panel. LCD/LED screens are giant sources of light. Of course they’re going to attract moths, mosquitoes, tiny flies and whatever else comes in from outside the window. One would assume they’d be built to keep critters at bay, even with modern monitors having more aggressive cooling mechanisms.

“It makes me wonder what they lodged [the issue] as,” Narull told Kotaku Australia. “When I first called and they ask the issue I said ‘there is an insect inside the panel’ but clearly the service centre did not know that, so what did they lodge the issue as?”

It’s not the customer experience you’d expect after buying a $1000 monitor. Generally, most brands are pretty good about support on their premium products. You’ve already paid several hundred, or almost a grand in this case. Having a bug that can climb into the screen and die is obviously a suboptimal experience. I get why a company might try and reject it after a year – especially if the user is dumb enough to squish the bug themselves.

Kotaku Australia emailed ASUS’s local team for comment, asking for an explanation on how the customer service should have functioned, what steps they would take to improve logging of customer complaints in the future and their approach to dealing with small insects getting inside enclosed monitor units. I also asked what their official advice was to users who discovered bugs inside their monitor – if ASUS isn’t going to cover it, should users try and fix it themselves? Can they fix it themselves?

As for small insects, ASUS said monitors are “not a completely sealed device” and customers should be patient if they discover one. “When customers find an insect in their screen, we would suggest him or her to wait the insect to get out by itself while it’s still alive,” ASUS said. “However, if the insect has already dead in the screen, the customer should always contact our service team to arrange the repairing as soon as possible. Service fees may apply in this situation. Service fees may apply in this situation.”

Argh, help! I’ve got a living bug crawling around inside my LCD computer monitor! It’s actually walking around which is quite annoying. I’ve no idea how it got in there but it’s small enough to have fit through the small holes at the back of the monitor.

On the bright side, there only seems to be one so they won’t be making babies in there any time soon. Has anyone ever had bugs inside their monitors and how did they get rid of them? The advice I’ve had so far is to wait for them to die and hope that they die off screen or somewhere where it won’t affect the picture too much.

Update (July 2010): Incredibly, this article has had 10,000 hits since it’s been published (most of them being in July each year which seems to be peak season). Please read the comments below for tips and discussion. In my case, I found that the bug disappeared after a few days providing that you don’t squish it or anything. You don’t need to do anything elaborate like taking your screen apart (and would not be advised to). Please do drop a comment below and let us know what’s working for you.  – Ken

A tiny insect has crawled in between the LCD panel and the backlight of my 27" iMac and died. Close inspection reveals that it is behind the LCD characters. I called Apple support, and they were sympathetic, but said I had to go to the local store. The local store told me it was not their fault I had a bug in my iMac, and in fact, this "infestation" (his words) would probably void the warranty on my 6 month old iMac.

My iMac sits on the desk in my office. My office is not "infested" with bugs. But Apple"s LCD screen is not sufficiently sealed to dust and other contaminants so it will prevent a tiny insect from being attracted to the light and crawling inside of it. I am very disappointed in their response.

Does anyone know if there is any recourse to the local Apple store? The woman at MY-APPLE assumed it would be a warranty repair. It seems to me that the LCD component should be sufficiently sealed to prevent bugs from crawling into it. And I live in Southern California, not Northern Michigan.

The bug can’t get between the sandwiched layers of the screen. They’re all stuck together. It will be between the backlight (left-most layer), and that entire sandwiched layer to the right.

My only big tips would be to wear nitrile or latex gloves, and not take the entire LCD or backlight out of the monitor. You don’t want to handle it any more than necessary, put fingerprints on it, or allow dust specks or debris to get in. Those things would produce their own artifacts on the screen once you put it back together. Obviously you don’t want to trade the bug for another artifact. Just lift the screen a tiny amount gently, get to the bug with the gentlest blast of air duster or the gentlest swipe with a microfiber cloth, and then put everything back in place.

Today I was sitting at my computer, programming. Suddenly, I noticed that a bug was crawling up my second monitor. I had dealt with the bugs before. They tended to pop up on my main display from time to time. Typically, I had just whisked them away with a piece of paper, or (if they wouldn"t let go), squished them lightly and used some cleaning wipes to get up their remains. This time, I tried to wipe it away. That didn"t work, so I tried smashing it with the piece of paper. It took a couple of tries to get it, but it eventually stopped moving. I went to get my cleaning wipes, and started wiping up the screen. To my amazement, the bug"s residue failed to come off. It seemed that the bug was actually inside the screen.

I realize that story may sound absurd. However, doing a Google search shows up many results for people with similar problems. Has anyone had any luck dealing with a similar issue? I see lots of results for people who still have them crawling inside the screen. But, mine is smashed, and there"s no way it"s getting out.

kJelt, I had the same problem with my Dell U2412M except I made it worse by pressing the bug while it was walking around so the bug was now dead and permanently stuck between the LCD panel and the back light filter.

With the help of another person, they held the monitor upright and tilted the top forward slightly until the LCD glass fell forward on an angle, the side of the glass with the ribbon remained where it was as a pivot point.

There is not much room to get in there, the glass is leaning forward less than 45 degrees and the rest of the panel is perfectly upright, I then used a damp cotton tip to clean the bug off the back light filter.

Working outside on the porch today I got myself a live bug in my laptop screen. I heard about it before but never had one until now. They are called thunder flies and are little nasty bastards that crawl into your LCD screen. They are a few ways to get rid of them, most importantly, don’t crush him until he is at the edge of your screen.

Apply light pressure with your fingertip to block his path (approximately 1cm from the bug) and guide him this way to the edge of your screen. The best place is the bottom. When the bug is (almost) out of the side, crush it!

The little bug does not like too much heat. With the flashlight from your phone, you can block force him to run to the other side. Keep enough distance at first, because if they get too hot they are dead. (and you are left with a black dot)

When the bug is dead you can try to use your fingertips to vibrate the screen. This way it will fall down to the bottom and be out of your sight. If vibrating with your fingertips won’t work, you can also use a suction cup mount from your GPS for example. Attach it to your screen and gently pull it back to create some room between the screen and display.

a line of extreme and ultra-narrow bezel LCD displays that provides a video wall solution for demanding requirements of 24x7 mission-critical applications and high ambient light environments

Today"s horror tech story comes from Reddit user UpvotesKitties(opens in new tab) entitled, "An ant is stuck inside my monitor and I CAN"T GET RID OF IT."

As you can see a pesky little critter has decided to ruin this person"s day by not just crawling inside their monitor, but also by darting across their screen like it"s taunting them. As someone who is as terrified of bugs as much as this lady is afraid of pennies(opens in new tab), having a bug crawl across my screen that I can"t get rid of would most likely end in me throwing said monitor into a dumpster and lighting it on fire.

The issue with bugs getting into your stuff, aside from the obvious cringe factor, is that they could actually cause serious damage to your gear. Bugs have been making their way into PC hardware since the dawn of time. The term "computer bug" comes from when an actual bug flew into a computer(opens in new tab) back in the 1940s and we still haven"t found a way of keeping them out. The greatest generation, my ass.

What are your options for getting creepy little crawlies out of your gear? You can try a few things. Bugs love crawling into places that give off heat because it"s safe and a comfortable spot for laying eggs. This is why routers and larger electronics are prime destinations for six-legged tourists.

The last thing you want to do is actually try to squish the bug(opens in new tab). Then, it"ll be next to impossible to clean its smeared corpse without taking apart your monitor, which will surely void your warranty (and frankly is just gross). If that ant is still there, consider that you lost this one and that the monitor is no longer yours. Sorry.

The logic on why Apple owns this problem: Apple made a big deal of the display cover glass being sealed so there is no way a wayward visiter could get in from your desk so the only place it could have is when the display was manufactured. In this case an egg was laid by a bug and it sat dormant until the conditions where right for it to hatch which is why it took awhile for the bug to be visible. I"m suspecting the foam tapes edge (when it was still in a roll) looked tempting to the mother to lay her eggs in the factory or where the tape was stored (open to the air).

Lets look at what you need to fix this on your own: Sadly, opening the display glass sandwich to get to the bug is not easy! And you may in fact damage the display in the process and in addition getting it back together so it look good will be tough as well. It may end up being easier to just get a new display assembly, which is not cheap!

I had the same problem with my Dell 2405FPW, which I bought a few months back, and two or three weeks ago I noticed insects crawling around "inside" the display - I suspect that the insects had got between the backlight panel and the TFT panel.

I called up the customer support, and I think they were both suprised and amused to hear about my problems and quickly agreed to ship a new unit. So am I happy with my new display? Nearly - until an hour ago when I turned on my monitor to discover a pesky firefly (known as a thrip I believe) crawling around. ARGGHH!! As I type, I can"t see it; it"s probably crawled off screen for now. This demonstrates that it wasn"t just a one off monitor issue.