possible to replace a broken lcd panel for an iphone factory

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.

If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

The Apple Limited Warranty covers your Apple Display and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

If your situation isn’t covered, you’ll pay a fee. If the issue with your Apple Display is ineligible for service, you might pay the full replacement value.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product"s battery holds less than 80 percent of its original capacity.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

The current out-of-warranty battery service fee will apply until the end of February 2023. Effective March 1, 2023, the out-of-warranty battery service fee will be increased by $ 20 for all iPhone models prior to iPhone 14.

Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. These providers include Apple and Apple Authorized Service Providers, and Independent Repair Providers, who have access to genuine Apple parts.* Repairs performed by untrained individuals using nongenuine parts might affect the safety of the device or functionality of the display. Apple displays are designed to fit precisely within the device. Additionally, repairs that don"t properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.

Depending on your location, you can get your iPhone display replaced—in or out of warranty—by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.*

The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.

* Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple"s warranty or AppleCare plans, but might be covered by the provider"s own repair warranty. Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in certain countries or regions for specific iPhone models introduced in 2021 or later. To view repair manuals and order parts for eligible models, go to the Self Service Repair page.

First I didn"t think the iPhone would factory reset, but I saw a video where et looked like it did. Can anyone tell me, does the iPhone factory reset after screen replacement or any other sort of repair?

My iPhone dropped, but I have a screen protector so I thought it would be fine, but the cracks went underneath the protector and my actual phone screen cracked. So are iPhone protectors even worth getting?

A military-grade maximum protection phone case is worth getting if you’re worried about that screen cracking which is always a big concern for me personally. I purchased the most rugged Otter Box I could find. It doesn’t have a screen cover which in my opinion is worth the viewing experience.

Cracked screen? Touch not working? Bad OLED display? Use this guide to restore your iPhone X to working order with a new OLED screen and digitizer. Trying a new screen may also help if your iPhone X seemingly won’t turn on.

Note: The combined earpiece speaker + sensor assembly affixed to the back of the display is paired to your individual iPhone from the factory, so you must transfer it from your old display to your new one as instructed below during any display replacement. It contains the flood illuminator, which is part of the biometric Face ID security feature. If it is damaged or replaced, Face ID will cease to function, so take extra care not to damage any of these components during this procedure. If damaged, only Apple can restore Face ID function.

Note: If your iPhone’s auto brightness feature does not work properly after your screen repair, make sure your iPhone is updated to iOS 12. True Tone functionality is disabled after a screen replacement, even when using an original Apple screen.

iFixit has been offering OLED screens for those who would like to tackle repairs on their own. Those go for around $100 less than what Apple charges for an official screen replacement but now, it’s started offering LCD replacement for iPhone X, XS, and XS Max. It’s an interesting downgrade from OLED but some on a budget with DIY interest might find it’s a great option.

Apple’s screen repair costs jumped considerably with the arrival of the iPhone X. At this point, it costs between $279 and $329 to get an OLED on the X, XS, and 11 Pro.

we’re now offering an LCD screen option for the iPhone X, XS, and XS Max. These LCDs (and their Fix Kits) are less than half the price of the OLED models we sell. They’re a little darker (about 50 nits worth), the resolution is a little lower, and the colors and contrast ratio won’t be quite the same.

But you might remember that, until a couple years ago, most phones had LCD displays, including phones you probably loved. Apple notably stuck with LCD displays while Samsung was experimenting with early OLED, and Apple still uses LCDs in its iPhone 8 and XR models.

Indeed, it’s like turning your X or XS into a XR, display-wise anyway. iFixit’s new LCD options run $75 for the X, $85 for the XS, and then jump up to $165 for the XS Max.

iFixit highlights “these LCD replacements are hand-tested in the USA to our rigorous quality standards, and we back them up with a lifetime warranty.”

A broken iPhone screen is no fun. After all, we use our phones for almost everything. If the touch response isn’t working, using your phone can be difficult, and it might not be possible to use it at all. This can make it hard to keep up with friends, plan your day, and even do your job.

There are several reasons your iPhone touchscreen could stop working. One of the most common reasons is physical damage. If your screen stopped working after it hit something, the damage is most likely physical.

Damage from excessive heat is actually quite common. Those who use a car vent clip for their iPhones are likely to experience heat damage if they turn the heat on. Many might not realize that the vent is even on since they don’t feel it, but the iPhone could get damaged in the process.

If your iPhone was exposed to salt water before it stopped working, then that was most likely the cause of the damage. Salt water is corrosive and, while your phone might have been fine right away, the damage could continue to progress for weeks after exposure.

The iPhone actually has two parts to its screen. The top part is the digitizer and the part underneath is the LCD screen. The digitizer is the touchscreen and the LCD screen displays the contents of your iPhone.

When your digitizer isn’t working, your iPhone touch response won’t work properly. Meaning you’ll see your screen, but you won’t be able to interact with it correctly. Sometimes, only part of your screen will work, or it will take extra pressure to tap something.

If your LCD screen is out, your iPhone won’t turn on at all and you won’t see anything on your screen. Alternatively, your screen will be blurry or fuzzy or will have some sort of visible damage.

If there’s a problem with your digitizer, there are a few fixes you can try before taking your iPhone to a repair shop. However, if it’s the LCD, you’ll need to start searching for repairs straight away.

Some users might have activated certain accessibility settings that can interfere with how the touchscreen works. The most common culprit is Touch Accommodations. If enabled, your iPhone screen will seem buggy and you’ll have a difficult time navigating the touchscreen.

Alternatively, you can click the Side button three times and this will disable it on most newer devices. For older devices, you may need to tap the Home button three times.

If turning your iPhone off and on again doesn’t do anything, you’ll need to do a factory reset. Be sure to back up your iPhone before moving forward. If you can use your screen in some way, navigate to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

If you can’t navigate here, you’ll need to plug your iPhone into a computer to perform a factory reset. After resetting, in rare cases, your touchscreen will work again.

If you do choose to get your iPhone repaired, you’ll most likely need to do this anyway. This ensures that the technician won’t be able to access your personal data. They may also need to test Face ID to make sure the repair worked and will need the phone to be unlocked to do so, which means you’re better off erasing all your data first.

If your iPhone is under warranty, you’ll want to get Apple to take a look at it as soon as possible. Visit the Apple website to figure out if you have a warranty. If you have AppleCare+, your repair will be deeply discounted.

If you aren’t under warranty and don’t have AppleCare+, you can still use the above link to find authorized repair shops near you. Apple-recognized repair shops are the best place to go to get your device repaired. However, they can be expensive.

If your phone is an older model or you’re on a budget, consider exploring other repair alternatives. Screen repair shops and kiosks are popular, and some of them do a great job for a fraction of the price. However, you might not get the best repair.

You can also attempt the repair yourself, but if you make a mistake you could do more damage. If you want to try it yourself, you can buy iPhone screens online and most of them include a DIY toolkit.

If your iPhone isn’t working but you need to access certain files, you can still do that. To do so, you’ll need to activate Voice Control. This can be helpful for backing up and restoring your iPhone.

To do this, your phone screen will need to at least partially work. If so, try to make your way to Settings > Accessibility > Voice Control and turn that on.

If Siri’s enabled, you can enable Voice Control by saying “Hey Siri, turn on Voice Control.” Once enabled, you can access your iPhone without using the touchscreen.

If your iPhone stopped responding to touch after damage, heat, or salt water exposure, a repair is likely needed. However, a user might have activated Touch Accommodations, which could be the culprit. There are also rare cases where a software problem can cause the touchscreen to work and a factory reset could solve the problem.

No matter what happened to your iPhone screen, it’s important to get your device functional again. After all, we use our phone for everything nowadays, and not being able to use it can change how we engage in daily life.

Ever since the iPhone 13 was announced, I know many of you have wondered if you can repair it. It’s been out now for a few months, and yes, folks have already broken them.

We will discuss which iPhones were introduced in September of 2021, including colors, price points, and availability. This article does not cover the 3rd Gen iPhone SE that was released in Mach of 2022.

We’ll be focusing on the repairability of the iPhone 13 Mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max rather than the percentage change in camera quality, thickness, or battery size.

On September 14th, 2021, Apple announced four new iPhones. The 13 was a minor refresh of the previous year’s 12 series. The best part of this year’s series, instead of starting storage size of 64GB, all models’ base storage size is 128GB.

Going from 64GB to 128GB would have been a $100 upgrade in previous years. This year, it’s the same price, but you’re doubling up your storage. So that was nice of Apple to give everyone a $100 discount on the phone this year. iPhone 13 Mini: Staring $699

This article will discuss the iPhone 13 Pro Max (since we’ve already repaired a few), and we’ll write a few more in the coming weeks discussing the iPhone 13 Pro / iPhone 13 Mini.

The iPhone 13 Pro Max is essentially the iPhone 12 Pro Max; it has nearly the same display, coming in at 6.68″. One of the first noticeable differences is the smaller notch on the front side, up to 20% smaller than previous generations.

Since we’re discussing the repairability of the 13 Pro max versus the minute of differences in notch sizes, resolutions, etc., we’ll leave that to the million other articles and talk about what we know best (repairs!).

There are a lot of repairs out there for iPhones, but we’re only going to talk about the 95% that we see. We could spend hours and pages discussing the other 5%.

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Today, many of us rely on our smartphones to communicate, work, and play. Therefore, it can be quite alarming when they begin to act strangely – especially if you can’t get your phone to turn on at all.

One of the most concerning issues to plague smartphone users is a black screen, often referred to as the “black screen of death.” However, despite the harsh name, this issue can be remedied in several ways.

To fix a black screen on an iPhone or Android, the first (and easiest) step is to do a hard reset. This basically entails rebooting the phone’s software. A hard reset can be performed right on your phone, although the process differs depending on what type of device you own.

If you’re still staring at a blank screen, it’s possible that the cable connecting the logic board to the LCD screen has become disconnected. This can occur if you accidentally drop your phone a few times. In order to regain your screen’s functionality, the cable will need to be plugged back in.

If you want to repair a broken iPhone or Android this way, it’s best to seek help from a professional. While you may find DIY instructions online, you could risk causing irreparable damage to your device if you don’t know what you’re doing. So, if you suspect that your phone’s LCD cable is disconnected, search for a place in Las Vegas that fixes phones.

When your phone screen goes black randomly, it may be an indication that something is wrong with your operating system. In that case, a factory reset is often beneficial. During a factory reset, your device’s data and settings are completely wiped, returning the phone to its original state (i.e., the state it was in when you first purchased it).

Not sure how to do a factory reset on an iPhone or Android? The process is more involved than that of a hard reset but can still be done with moderate ease.

Keep in mind that this process takes longer than a simple hard reset – you may have to wait several minutes for your phone to restart. Once the process is complete, check to make sure the device has been restored to its factory settings. If you’re presented with the iOS Setup Assistant upon startup, you’ll know the reset was successful. From there, you can choose to restore your backed-up data.

Sometimes a power button can get stuck due to trapped gunk, debris, or sticky food. You can try to dislodge debris by pressing the button rapidly several times. In most cases, the most effective method for sticky buttons is applying a Q-tip with rubbing alcohol. Swab the area around the button to loosen up and extract dirt, dust, or whatever might be trapped in there. In some instances, you may have a broken button that will need to be repaired.

Your phone may not be charging properly if the charging port is blocked off due to grit or debris. Simply blowing on the port a few times can help. For a deeper clean, you can try gently scraping with a toothpick or using a cotton ball (or Q-tip) with rubbing alcohol. Some people recommend trying a low setting with a vacuum to extract dirt, but that can easily damage parts. Blowing out dirt with compressed air is a safer alternative.

Software issues with apps can sometimes cause a phone to act unpredictably. If you are noticing certain apps are crashing frequently, you should update them immediately. You should also consider deleting buggy apps for security and the health of your phone. If an app has crashed on your Android, you can force stop it through settings > apps & notifications -> see all apps -> force stop.

If you’re in need of smartphone repair, NerdsToGo can help. Our expert team understands the inner workings of a wide variety of devices. We’ll determine the root of the problem to get your phone up and running again as quickly as possible. And, if you don’t have time to visit our storefront for your smartphone repairs, we’ll come to you!

"How to factory reset iPhone with broken screen?" should always be on your mind when disposing of an iPhone with a broken screen. Many people who neglected to factory reset their broken-screen iPhones later faced with the following data security concerns:

"How to factory reset an iPhone with broken screen" cannot be fully discussed without giving sound tips/solutions to solving the problem. We"ve discussed 2 safe and easy ways to factory reset an iPhone with a broken screen in the following paragraphs.

Factory resetting an iPhone with a broken screen is almost impossible, but there are still some tricks to factory reset an iPhone with a broken screen. The need to reset iPhone with broken screen arises when you don’t any of your private and personal data to be in the iPhone before selling it or sending it to a technician for repair.

iMyFone LockWiper iOS passcode unlocker is a good tool for resetting a broken screen iPhone. LockWiper is useful in resetting a disabled or locked iPhone and iPad. So, if your iPhone screen is bad and not accessible, you can easily remove both the lock screen and iOS information using iMyFone LockWiper. We highly recommend this tool for resetting a broken screen iPhone.

Step 2: LockWiper will show you the guide to boot your iPhone in DFU mode. Just follow the guide which is match your iPhone model to get into DFU Mode.

Step 6: Please read the notice carefully and enter “000000” to double confirm you are agreeing to unlock your device, then click “Unlock.”. What you need to do next is to wait for it to complete the unlock process.

As you can see, it"s easy to use LockWiper to reset your broken screen iPhone. If you have a idevice with broken screen and you want to reset it. Feel free to donwnload it and have a try.

Factory resetting an iPhone through iCloud’s Find My iPhone feature has always been a good way to prevent data breach especially for missing or stolen iPhones. This service is also suitable for erasing iPhones with broken screens. However, before this could work, you’ll need to have enabled your Find My iPhone iCloud feature on the iPhone before the screen broke.

Once you"ve made up your mind to factory reset your broken-screen iPhone, it’s pertinent to back up your recent files before erasing your phone storage memory. We"ve shared 2 ways to back up your iPhone: iTunes and iMyFone iTransor .

Step 1 Launch iTunes on your PC/Mac, connect your iPhone to your PC/Mac and trust the computer on your iPhone. Learn how to trust a computer on iPhone with a broken screen.

A better method of backing up a screen-broken iPhone without iTunes is via iMyFone iTransor. This computer-based software can help you to freely transfer your media files as well as messages, contacts, WhatsApp and more from a screen-broken iPhone to a Mac or Windows computer.

Now you have learned how to factory reset phone with broken screen if you don"t know the password. Here we highly recommend iMyFone LockWiper unlocker to fix your problem. The program can be downloaded for free, and you can take a free trial. Try it right now!

This guide will show you how to replace your broken or non-responsive iPhone 12 LCD screen. If you have a cracked or non-responsive screen for your iPhone 12, follow this guide to replace it. We’ve linked all of the tools and parts used in this guide so make sure to check them out before continuing.

Please note that the combined earpiece speaker + sensor assembly affixed to the back of the display will need to be transferred from your old LCD display to your new display as it’s paired to your individual iPhone from the factory. This part contains the flood illuminator which includes the biometric Face ID security feature. The Face ID function will not work if this part is damaged or replaced, so make sure you’re careful when removing/refitting this component. If you do damage the part, you’ll need to take your device to Apple or an Apple-authorized technician as they will be the only ones who can restore Face ID function.

In this article we help you to find out. We explore the insurance and replacement programmes that are available, your legal rights, and the various options you’ve got for each kind of damage or mishap that may have afflicted your smartphone.

You may also have heard that Apple doesn’t allow third-party iPhone repairs – which may anger you if you wish to keep the cost of a repair down to a minimum. In this article we mention two cases where Apple’s been seen to deter customers from third party replacements: read more about the

However, Apple’s stance on third-party fixes has changed over time, and it has begun to let more third-party stores mend iPhones, even providing the parts and training necessary. But these repairs could still invalidate your warranty or mean that your iPhone doesn’t qualify for a replacement should it become part of an

It’s actually quite unusual to expect a company to replace a product when you break it. But when it comes to the iPhone, people seem to have high expectations, either because they spent so much on the phone in the first place, or because when you sign up to a contract for a year or two you expect the phone to last the journey.

Your likelihood of getting a replacement iPhone – or at least a fix – depends in part on whether your iPhone is in warranty, is part of a recall, or if you have insurance.

AppleCare+ in the UK and US. Apple’s coverage costs from £79/$79 for the iPhone SE to £199/$199 for the iPhone 12 Pro Max for two years of cover. If you have this insurance Apple will replace or fix an iPhone that has suffered accidental damage. You only get two chances for a replacement – and there’s a chance you’ll be charged an excess fee too – £25/$29 for screen damage and £79/$99 for other damage. (And in the US $149 for theft and loss).

You don’t have to pay Apple for insurance though. You may already have insurance that covers your belongings, or you may choose to take out phone insurance from another provider. For more information about whether to take out iPhone insurance read our article:

Even without insurance there is still a chance that the problem you are encountering is commonplace. In that case there is a chance that Apple has a free repair or replacement programme. Take a look in our

But what if your iPhone isn’t part of one of these replacement programmes, and you haven’t got insurance or warranty coverage? Can you expect Apple to replace your iPhone for free? To answer this question there are a few other things that need to be considered.

First things first: if you’ve only had your iPhone for a year or two there are actually laws that may mean Apple, or the company that sold it to you, have to replace your iPhone.

If you’re going to exercise your consumer rights it’s worth giving Apple’s warranty conditions the once-over, along with the legal requirements Apple would have to abide by in the UK. (There are likely to be similar rules in the US and elsewhere).

Specifically, Apple’s warranty covers the following: “Apple warrants the Apple-branded iPhone, iPad or iPod hardware product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”). Apple’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.”

Apple states that its Limited Warranty for iPhone excludes coverage for “damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.” The warranty may also be void if the Liquid Contact indicator in your product has been triggered.

Apple states in the legal document that the warranty does not apply in the following cases: “(a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or (i) if any serial number has been removed or defaced from the Apple Product.”

However, Apple does note that even an iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service (for a price). That is as long as it meets the requirements of the OOW service. Certain damage is ineligible for OOW service notes Apple, including: “Catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.”

Apple sells AppleCare+ protection to extend the warranty support that comes with your iPhone to two years. You have to purchase this within 60 days of your iPhone purchase.

AppleCare+ provides expert technical support, up to two years of additional hardware coverage and up to two incidents of accidental damage coverage in each of the two years. In addition to being able to take the iPhone into an Apple Store to be fixed or replaced, under AppleCare+ it is possible to get an express replacement service.

The cost of AppleCare+ varies depending on which model of iPhone you’ve got, from £79/$79 for the iPhone SE to £199/$199 for the iPhone 12 Pro or Max.

Under AppleCare+ you are able to drop or accidentally damage your iPhone and get it replaced twice in each of the two years. There may be other insurance plans that will replace your iPhone more times should anything happen to it so it is worth shopping around. Read:

With AppleCare+ you also get additional hardware coverage that covers the battery (battery depletion of 50 per cent or more from original specification) and the included USB cable and power adapter that came with the iPhone.

Also worth considering: you may not even need the second year’s additional coverage. Apple emphasises that its One-Year Limited Warranty and AppleCare+ Protection Plan benefits are in addition to rights provided under consumer law. (This is because

Apple has got in trouble with various courts around Europe for selling two years of coverage without making it clear to customers that there are local laws that may give them sufficient coverage anyway).

Apple notes the following on its website: “When you purchase Apple products, European Union consumer law provides statutory warranty rights in addition to the coverage you receive from the Apple One-Year Limited Warranty and the optional AppleCare Protection Plan.”

This EU Consumer Law ensures that you will receive free repair or replacement coverage for defects present when you take delivery (Apple’s warranty includes defects arising after you took delivery). The key message here is that if a defect was present when you took delivery (such as a faulty antenna) the device should be repaired or replaced. Replacement of a device that had a fault when you bought is not limited to two years; it could be even longer. You’re first point of contact should be the seller, which may or may not be Apple.

Consumers in the UK have the right to ask the retailer to replace or repair any faulty item for up to six years after an item is purchased (five years in Scotland). The only drag is you may have to prove that the fault was present when you bought the item and not something that was the result of normal wear and tear.

This final clause is significant if your fault wasn’t there when you bought the iPhone. Chances are you bought your iPhone on a contract, if this is the case you could go back to your mobile network provider and argue that the iPhone failed to meet the terms of the contract due to the fault.

You may even be able to use the Sale of Goods Act to argue that issues arising from wear and tear were due to a manufacturing defect, although to do this you may need an expert’s report from an engineer or a mechanic.

The main problem with the Sale of Goods Act is it’s much harder to get a refund after the first six months. During the first six months after the purchase, it is up to the retailer to show that any fault is down to the actions or misuse of the buyer, rather than an inherent fault in the product. After the first six months it’s up to the buyer to prove that the fault was pre-existing.

However, as well as the Sale of Goods Act there is also an EU directive that gives consumers extra rights. EU directive 1999/44/EC states that: “A two-year guarantee applies for the sale of all consumer goods everywhere in the EU. In some countries, this may be more, and some manufacturers also choose to offer a longer warranty period.”

Crucially a key point in this directive is that it doesn’t require the buyer to show the fault is inherent in the product and not down to their actions, unlike the Sale of Goods Act. There is more info

Apple offers a service for out-of-warranty iPhones so while it is unlikely you can get it fixed for free you may be able to get a replacement for a knocked down price. In its out-of-warranty terms Apple states: “Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorised modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.”

In other words if you drop your iPhone and it smashes into a thousand pieces Apple isn’t going to help you, nor will it help if you have drowned it in tea, however, if you turn up with a broken, out-of-warranty iPhone Apple may be able to offer you a replacement, at a price. For more information read:

However, you may still be able to use one of the laws described above. For example, if your iPhone is not “fit for purpose” but you still have a year left on your contract go to your network and quote the Sales of Goods Act at them. If you believe that a fault in manufacturing has caused an issue that you are only experiencing now you may need to get help to prove this is the case, but you don’t need to worry if it’s been longer than two years since you bought the device.

So, assuming you can use one of the reasons above to get Apple to replace or repair your phone, what do you need to do and what can you expect to happen?

It is our experience that returning an iPhone to Apple for a replacement is a stress-free experience and you may not need to follow any of the advice above.

Over the years Apple’s iPhones have become more and more waterproof, with the iPhone 12 Pro awarded the IP68, meaning that it should survive being underwater at a maximum depth of 6 metres up to 30 minutes. However, liquid damage is still not covered under warranty.

Apple has indicators that show if the iPhone has come into contact with water. Prior to December 2009 Apple had an iPhone Liquid Damage Policy that meant a warranty claim could be denied based “solely on a Triggered Headphone Jack LCI and or Triggered Dock LCI”.

The LCI is a Liquid Contact Indicator that is hidden in the device’s headphone jack and charging port and signals excessive exposure to water. If Apple discovered that this LCI is white it means that the paper has not come into contact with water, and therefore your warranty is intact. However, if it is pink, your warranty is void and you may face an expensive repair bill.

Apple was taken to court by a number of plaintiffs in the US who said they were denied service because the indicators in their devices had turned pink and that an issue with the Liquid Submersion Indicator might cause them to turn pink even if the device has not been submerged. Even tape maker 3M agreed that humidity could have caused the tape to turn pink, according to the lawsuit. Crucially, since December 2009 Apple has used the phrase “Liquid Contact Indicator” to describe the tape, which before that date it described it as a “Liquid Submersion Indicator”. Apple agreed to settle the case out of court.

The same issue raised its head in the UK back in June 2010, when BBC Watchdog highlighted that unhappy Apple customers were claiming poor after sales service when they returned faulty iPhones. Apple Store staff were insisting faults were the result of water damage, which voids the phones warranty, leaving customers little option but to buy a new iPhone, pay for the repair or shop elsewhere.

As a result of the compensation case in the US, you may find evidence that your iPhone has come into contact with liquid won’t necessarily mean that Apple will refuse to fix it as it might once have. With a little knowledge about compensation cases in America, and awareness of the Watchdog investigation, you may be able to persuade Apple that your iPhone was never submersed in water. Good luck.

Sometimes this is caused by fluff in the headphone port, which can make the phone think headphones are plugged in. This is easily rectified. Another potential fix is simply to do a software update.

There were well publicised concerns about the durability of iPhone batteries a few years ago when Apple was found to be throttling iPhones (slowing them down) in order to prevent shutdowns caused by depleted batteries. Eventually the company was forced to pay out millions to affected customers:

Apple explains on its website that the Apple one-year limited warranty includes replacement coverage for a defective battery. You can extend your coverage to two years from the date of your iPhone purchase with the AppleCare+ Protection Plan for iPhone. If during the plan’s coverage period, your iPhone battery drops below 50 percent of its original capacity, Apple will replace it for free.

battery replacement programme that costs £69/$69 for out of warranty iPhones (£49/$49 for models with the Home button). You may also have to pay for postage. This service takes about a week.

However, it may not be the battery at fault: there are a number of iPhone apps that suck the power out of your battery. The best advice is to close down apps that you don’t require. Read our guide to

If your iPhone battery is faulty and you don’t fancy paying Apple’s prices you might decide to use a third party. However, you should be aware that back in August 2019 Apple was also attracting negative attention for prohibiting third party battery replacements. Following a third-party battery replacement an iPhone would display a warning that the battery requires Service, and also that it is “unable to verify this iPhone has a genuine Apple battery.”

It’s likely that Apple is displaying this warning to discourage third-party battery replacements that could be using second-hand batteries and unsafe batteries. News that the company is prohibiting what might be cheaper iPhone battery replacements in favour of replacements by Apple or Authorized Service Providers did not go down well.

While having a third-party battery replacement won’t stop your iPhone working – iFixIt has verified that Apple won’t start to throttle your iPhone or anything like that – it is probably advisable to go to Apple or an Apple Service Provider to replace your battery.

Choose from Bring in for Repair (you can also choose send in for repair, which might be your preferred option if you want to send it directly to Apple, but it might be out of your hands for longer that way)

It may well be the power cable at fault here. With past iPhones we have found that the wires bend and sometimes become exposed on the bit of flex before the plug. Your warranty covers the power cable and other accessories that came in the box, so Apple will replace it.

If you can get your hands on another power cable (a friend is bound to have one), try it out. If it is the battery at fault you’ll want to refer to the above section on battery replacement. For more advice read

repairing a cracked iPhone screen is the number-one reason why people take their phone to the Apple Store to plead for a replacement. As with the battery, Apple has a system in place to arrange the repair of your phone, although it will cost you.

If you have the aforementioned AppleCare+ plan it will cost £25/$29 to replace a broken screen on an iPhone. But if it’s out of warranty things can start to get expensive – and that was before Apple put up its pricing.

Phone screen repair starts at £136.44/$129 for an iPhone 6, rising to £316.44/$329 for the iPhone 12 Pro Max (once it is out of warranty). You can see all the prices

We’ve yet to hear from someone without AppleCare+ who was able to argue for a free screen replacement having smashed their iPhone. You may be able to find someone else to repair the screen for less, but you should be aware that letting someone else tamper with your iPhone would void your warranty.

If you’re considering a (cheaper) third-party screen repair, take note: there have been cases where third-party screens, and even official Apple screens fitted by other firms, stopped working. Specifically it seems that the True Tone feature that adjusts colour and brightness according to the lighting conditions – stopped working after a software update.

Apple won’t replace your screen for scratches and we very much doubt that you will be that put off by the scratches that you would pay £136 for a new screen. Next time you get a new iPhone you might want to consider using a screen protector.

return your iPhone to factory settings before taking it to Apple you may be lucky enough to get it past the Geniuses. If you can’t do that, they will probably be able to tell that you

Apple has a statement on the matter of jailbreaking: “iOS is designed to be reliable and secure from the moment you turn on your device. Built-in security features protect against malware and viruses and help to secure access to personal information and corporate data. Unauthorised modifications to iOS (“jailbreaking”) bypass security features and can cause numerous issues to the hacked iPhone, iPad, or iPod touch.”

Before taking the iPhone to an Apple Store, reset your iPhone and make sure you’ve updated your software. Another thing to check: how full is the memory? We have met people with iPhones so full of video and photos that they stopped working properly. A bit of a spring clean can do the world of good.

Another thing that can affect the performance of your iPhone is the apps you run on it. Is a particular app causing the crashes? Check to see if there is an update available for it. Sometimes an app that always worked well will suddenly stop working because Apple has made a change to iOS. Chances are you can fix the phone yourself if you follow this advice. Apple provides

If you feel that there is a fault and you are unhappy, you can take it back to the shop where you bought it for an exchange. However, a quick look around the web suggests that Apple is a lot more helpful when it comes to iPhone servicing and replacements than the mobile networks.

Apple provides the warranty so legally it is up to them to deal with the fault, so don’t feel that purchasing the iPhone elsewhere means you can’t take the broken iPhone to Apple.

You can arrange to send your iPhone to Apple to service or you can take it into a store. You can just turn up at a Genius Bar and hope to be seen, but it’s

getsupport.apple.com or call (44) 0844 209 0611. You’ll be greeted with a number of troubleshooting questions which may well solve your problem. Other options include Send in for a Service, Talk to Apple Support Now, Schedule a Call, Call Apple Support Later, iChat, Take in for Service, Contact Carrier. You’ll need to type in your serial number which you will be able to find in Settings > About.

Back in December 2016 Apple officially added the option to book a repair slot at third party approved resellers. This could apply to you if you bought from a reseller or it is more convenient to try and solve a problem at a store near to you.

Note: Apple might officially be allowing this, but the company is choosy about the third-parties it trusts with your repair. As a result if you have a screen replaced by a third-party you might find True Tone stops working, and following a third-party battery replacement you may see a warning that the phone needs servicing.

Apple Support online, then select the product you have a problem with. From there, you select the problem from a list, and then you have the option to click to Bring in for Repair:

Of course, but only a small proportion of Apple products qualify for a free repair – these will be cases where Apple acknowledges a fundamental problem with a particular product or model and announces general recall or free repair/replacement programme.

If you are under warranty then Apple should replace your broken iPhone, but it’s unlikely they would give you a newer model. You should also note that your replacement phone may not be new: it is likely to be refurbished. However, that will not affect your warranty.

iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer, states Apple.

Apple has announced that it will start to accept damaged iPhones in part-exchange when selling new ones. (The company previously offered part-exchange on older devices, but stipulated that they had to be in good working condition.) It isn’t yet clear precisely how damaged the iPhones can be and still qualify for the programme –

9to5Mac states that it applies to “iPhone 5s and iPhone 6/6 Plus units with damaged displays, cameras, and buttons within reason” – but we can’t imagine you’ll get much money off your next purchase if you’ve suffered truly catastrophic damage.

Nevertheless, if you’re desperate – if you dropped your iPhone on the floor and have no warranty or insurance coverage whatsoever – this could be a great way to salvage something from the situation.

No matter how much care we take of our precious smart devices, accidents still happen. As unintentional as these accidents are, more often than not, they lead to a cracked screen — and that can really ruin your day. What can you do to fix your iPad if this happens to you?

Whether you choose to go through the manufacturer, a third-party repair center, or you make the repairs yourself, we’ll walk you through your different options if you break your iPad’s screen.

Apple’s iPad displays are built differently in different generations. Older iPads and iPad Minis feature a glass and digitizer (responsible for the touch sensitivity) assembly and a separate LCD display underneath. The newer generations of iPad and iPad Pro feature a fused glass, digitizer, and LCD or OLED display much like the newer iPhones.

If the glass on your screen is shattered but you can still the image clearly, then it’s likely only your glass/digi assembly is broken and your LCD is intact. If this is the case and you own one of the older generations of iPad, then you’re in luck, because the top glass/digi layer can be replaced without disturbing the LCD panel beneath. If you own one of the newer generations of iPad, then you’ll to replace the entire fused assembly, regardless of which screen components are broken. This, obviously, makes repairing the newer versions much more costly.

The first thing to do when you’re faced with a cracked or broken iPad screen is to find out what Apple can do and how much it will cost for the iPad maker to fix its product. Even if your iPad is still under the original one-year limited warranty, accidental damage from your cat nudging it off the kitchen table onto your stone floor at precisely the wrong angle is not covered. Apple — which markets some of the most expensive devices on the planet — also charges an arm and a leg to fix them.

Just how expensive the repairs will be depends on the model of the iPad in question — unless you were prescient enough to purchase an extended two year AppleCare Plus warranty for $99, which covers accidental iPad screen damage among many other things.

As you can see, the cost of a screen repair is reasonable under Apple Care+ but quite costly without. If you decide to go with Apple, you can order a temporary replacement iPad with Apple’s Express Replacement Service, even before you turn over your cracked device to Apple.

When you send your damaged tablet to Apple to fix, it can take the company three to five business days to send you a temporary replacement. If you have to mail it to Apple, then add a $6.95 shipping fee — or you can tote it to the nearest Apple Store and drop it off for free.You will also be responsible for any applicable taxes.

If you want Apple to fix your broken tablet, you can start a repair request directly from the Apple website. Apple notes that, “If the issue with your iPad was caused by severe damage from an accident or from abuse, you might have to pay the full replacement value.” Despite all that, having Apple fix your broken iPad screen, or replace it, is probably the best option if you can afford it because your fixed iPad is guaranteed to be be brought back to a state close to new.

While Apple’s automatic one-year limited warranty doesn’t cover accidental damage, some tiny cracks on the screen could be judged as flaws or defects in some cases. It can’t hurt to pop over to a local Apple store to find out if that’s covered. While, ideally, your iPad should be in perfect condition, if the cracks are small enough, you may not have to do anything about them. If Apple won’t cover them under warranty, you could just continue to use your device rather than shell out for an expensive screen repair. In the meantime, you could invest in a protective case or screen protector to prevent further damage.

Having a non-Apple employee lay a paw on your cracked screen automatically voids your warranty. However, if your iPad is past warranty already, there are other possibly less expensive options to consider from third-party vendors, many of which are quite reputable. Also consider the nationwide network of Apple Authorized Service Providers, which may be able to give you a price break for an iPad screen fix. But they’re often not cheap either.

When scouting around for a third-party repair company — whether Apple authorized or independent — make sure you have all the information you need before turning over your device, such as cost, time schedule, warranty, and the source of replacement parts. Always check local reviews to ensure you’re dealing with a reputable outfit.

This option is not for the faint of heart, but if you’re the adventurous type, mechanically inclined, or simply short on cash, some do-it-yourself kits for screen repair are available from iFixIt or on Amazon, and have earned some good reviews from users. Be sure you’re up to the challenge before you start taking your tablet apart. Here are a couple of pointers:

If you buy an off-the-shelf screen repair kit, make sure it is designed for the device you are repairing. One size does not fit all and not all devices have repair kits available.

Determine whether you cracked the top layer of glass or whether you damaged the touch mechanism or LCD as well. Those are separate categories of damage.

As one of the premier vendors for Apple repair, iFixit offers specific repair kits for 16 categories of iPads, which you can identify by model number. The site features a vast variety of teardown and repair videos, replacement kits, tools, and customer support Q&A. For example, the iPad 2 Wi-Fi EMC 2415 Front Panel Replacement, consisting of an iPad Wi-Fi front panel assembly replacement, has a rating of Difficult: It involves 40 steps, takes 1-2 hours, and costs $40. iFixit outlines each step in vast detail, and users can comment and offer advice at each step. Keep in mind that you may accidentally cause damage during the repair that will cost more to fix than having gone to a professional in the first place.

You’ll find lots of kits at Amazon and the prices are low, but the quality of the parts and instructions can vary greatly, so do your homework and check the reviews carefully. Here are a couple of examples:

This complete replacement kit for cracked, unresponsive, and non-functioning screens is a perfect match for the 2017 iPad 9.7 inch (model numbers A1822 & A1823). The package includes one touchscreen with a digitizer, tool kit, and instructions. Along with the necessary tools, this option also comes with a clickable home button. One caveat: The replacement button does not support Touch ID. If you want to retain Touch ID functions, you should use the original home button (provided it still works). When it comes down to a choice between a lack of Touch ID versus a completely shattered screen, we know which option we’ll take.

A solution that is custom for the iPad 2, this screen replacement kit comes with a plastic iPad 2 bezel frame and tools. The digitizer includes adhesive and a home button assembly, so you have everything you need to swap out your iPad 2’s broken screen.

Regardless of where you go for repairs — or if you decide to do the job yourself — be sure toback up your iPadbefore cracking it open. Luckily, much of your data exists in the Cloud anyway. But preserving everything on your iPad requires a bit of planning. You may also consider afactory reset on your iPadbefore handing it over to a third party.

Furthermore, you have the option to reset your iPad to protect your privacy. Before you do this, please know that doing so will immediately remove all of your data. This is why backing up your data is so crucial.  In addition, you should know that all Apple replacement devices will also be cleared. If you want to reset your iPad, it’s a relatively quick and straightforward process to carry over your backup data to your other device while you’re waiting on a repair. If you’re someone who has opted for a total replacement, it will be easy to use your backup to begin again.

You might ask if a repair merits the amount of time and effort involved. It’s essential to consider the price and difficulties of a DIY repair and potential data security concerns when a technician is working on it. Well, if it were apparent whether a repair was deserving of the investment, we wouldn’t have written an enormous blog post wholly dedicated to answering this particular question.

For those of you who currently have AppleCare and a warranty that’s still kicking, or if your device has only minor damages, we think the most beneficial thing you can do is leave the repair to the pros. If you don’t happen to have AppleCare, you’ll most likely end up with some costly repair expenses. At that point, you’d need to take some time to sit down and compare the price of a replacement with the price of a repair. The good news is, if your screen is broken or cracked, you can use that as justification to purchase the latest iPad.

How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.

Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.

Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.

Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.

Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.

Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.

Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.

If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.

When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.

Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone s