possible to replace a broken lcd panel for an iphone for sale

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.

If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:

Choose one of the options below to have your iPhone X serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.

If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

The Apple Limited Warranty covers your Apple Display and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

If your situation isn’t covered, you’ll pay a fee. If the issue with your Apple Display is ineligible for service, you might pay the full replacement value.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

A cracked LCD can be fixed with a replacement screen. You can find an iPhone screen replacement kit on eBay. There are many kits available to get your phone back to full functionality. Here are a few things to take into consideration before making your purchase.Should you replace both the LCD screen and digitizer?

When you purchase an iPhone screen replacement screen, you can get your device back to full functionality. You need to determine if only the screen needs replacing or if you need a digitizer replacement, too. The digitizer is a critical component for any iPhone as your touch converts into a digital pulse with this part. If your screen is cracked and still responds to your touch commands, you can purchase an LCD replacement, doing so with a few simple steps. If the screen fails to respond, you need to buy the screen and the digitizer. A replacement kit usually contains both components for your phone. Even if your digitizer works, it is recommended to replace it. You never know if there was damage to the digitizer along with the screen. It is better to replace both components with one repair.How do you find a compatible iPhone screen replacement?

Apple products all look the same, but they are slightly different from each other. You want to make sure you find the right iPhone replacement screen for your device. Any replacement part needs the right fit, so the home button and camera can still function. You can find the model number of your device on the back of the iPhone. Once you have that number, you can find a replacement screen to fix your cracked device.Is the screen replaceable on all iPhones?

You can replace the glass screen of most Apple products. Gorilla Glass has been the standard glass component since the first iPhones hit the marketplace. You can find iPhone screen replacement kits for the following models:iPhone 5/5s/5c

Once you have finished your repairs, you want to protect the screen. It is critical to attach a screen protector on the glass, as it can protect the device from scratches and drops. You should also consider purchasing a case for the phone. They usually have bumpers that can limit any direct damage to your iPhone.Content provided for informational purposes only. eBay is not affiliated with or endorsed by Apple.

You’ve dropped your phone, your screen is cracked, and now you’re not sure what to do about it. Is it better to pay for a repair or sell broken smartphones and get a new one?

Can you trade in an iPhone with a cracked screen? Yes, if the phone screen has physical LCD damage like chips, cracks, scratches, or dents, you can sell it for a good amount.

These damage conditions change when the LCD has faults like the touch screen sensors not working properly – it can still be sold, but it will be classed as broken / faulty condition by buyback companies, so the offer will be less money.

Ready to sell and need an unbiased comparison of the options you have so your money doesn’t go down the drain – After all, Apple phones are expensive, right? Our live repair and resale values will help you find the best place to sell broken iPhones.

iPhone 14 Pro Max: Yes, you can sell your iPhone 14 Pro Max with a damaged screen or frame. In fact, the average trade-in resale value from buyback stores is currently ranging between $42.75 to $791.00. Its market value depends on the 128GB, 256GB, 512GB, and 1TB storage the phone has and the offer available from the store.

iPhone 14 Pro: If you have iPhone 14 Pro with a broken screen or frame, its average trade-in resale value ranges between $42.00 to $683.00. The trade-in offers for a used 14 Pro with glass damage will depend on the 128GB, 256GB, 512GB, and 1TB storage you have.

iPhone 14 Plus: Your iPhone 14 Plus with frame or screen damage will sell between $33.00 to $361.00 today, depending on the model’s storage size (128GB, 256GB, 512GB), where you sell it, and the carrier it’s on.

iPhone 14: Finally, the base model iPhone 14 with a cracked or broken screen will sell for between $30.75 to $303.00, again buyback quotes depend on storage size (128GB, 256GB, 512GB), the carrier it’s on, and the store you sell it to.

iPhone 13 Pro Max: You can definitely sell an iPhone 13 Pro Max even if it has a damaged frame or screen. Its average trade-in resale value from buyback sites ranges from $45.00 to $620.00. The market value varies on whether it has 128GB, 256GB, 512GB, or 1TB of storage.

iPhone 13 Pro: If you have iPhone 13 Pro with a broken screen or frame, its average trade-in resale value ranges between $37.50 to $500.00. The trade-in offers for a used 13 Pro with glass damage will depend on its storage capacity, whether it’s a 128GB, 256GB, 512GB, or 1TB unit.

iPhone 13 Mini: Your iPhone 13 Mini with frame or screen damage will sell between $24.75 to $247.00 today, depending on the model’s storage size (128GB, 256GB, 512GB), where you sell it, and its carrier.

iPhone 13: An iPhone 13 with a cracked or broken screen will sell between $32.70 to $302.00, and as always, buyback quotes depend on storage size (128GB, 256GB, 512GB), the carrier it’s on, and the store you sell it to.

iPhone 12 Pro Max: Yes, you can sell your iPhone 12 Pro Max with a damaged screen or frame. In fact, the average trade-in resale value from buyback stores is currently ranging between $35.25to$292.00. Its market value depends on the 128GB, 256GB, and 512GB storage options the phone has, and the offer available from the store.

iPhone 12 Pro: If you have iPhone 12 Pro with a broken screen or frame, its average trade-in resale value ranges between $31.80to$264.00. These trade-in offers for a used 12 Pro with glass damage will depend on the 128GB, 256GB, and 512GB storage option you have.

iPhone 12 Mini: Your iPhone 12 Mini with frame or screen damage will sell for between $17.25to$142.00 today depending on the model’s storage size (64GB, 128GB, 256GB) where you sell it, the carrier it’s on.

iPhone 12: Finally, the base model iPhone 12 with cracked or broken screen will sell for between $23.55to$217.00, again buyback quotes depend on storage size (64GB, 128GB, 256GB) the carrier it’s on, and the store you sell it to.

iPhone 11 Pro Max: Yes, if you want to sell your iPhone 11 Pro Max with screen cracks or chips, you’ll get an average trade-in resale value of between $158.00and$188.00. When it comes to the higher-end resale values, you’ll get more for the larger storage sizes from the range (options available: 64GB, 256GB, 512GB).

iPhone 11 Pro:The iPhone 11 Pro with a cracked or shattered screen will sell between$18.00and$155.00 according to our buyback quote comparison engine. The best offers come from the 512GB model, lowering for the 256GB and 64GB respectively.

iPhone 11: Today, the iPhone 11 with a cracked screen has an average trade-in resale value ranging between $16.05and$118.00. The best trade-in price for iPhone 11 with damaged screens are from carrier unlocked or devices on AT&T and Verizon, with higher payouts for the larger capacity models (64GB, 128GB, 256GB).

You also have the option of repairing your screen at a local repair shop before trying to sell your smartphone. For the iPhone 11, screen repair averages around $155. The cost of repairing a screen on an 11 Pro is approximately $282, while the 11 Pro Max price is around $316.

What about Apple Repairs?For devices out of warranty, screen repairs through Apple cost $199 for the iPhone 11,$279 for the 11 Pro, and $329 for the 11 Pro Max.

iPhone XS Max: The XS Max has three different storage models (64GB, 256GB, 512GB), and each fetches its resale price for screen damage. The average trade-in value for a damaged XS Max is between $13.50and$123.00 according to today’s buyback store comparison.

iPhone XS: Yes, you can sell it, today an iPhone XS with a cracked screen has an average trade-in resale value ranging between $10.50and$80.00. The best buyer price for a cracked iPhone XS with a damaged screen is for unlocked devices or phones on Verizon or AT&T carriers, and the higher storage capacity models (Ranging: 64GB, 256GB, 512GB)

iPhone XR:Yes, today an iPhone XR with a cracked screen has an average trade-in resale value of between $7.50and$71.00 from leading online trade-in stores. Models with higher storage capacities sell for more (64GB, 128GB, 256GB.

There’s no pressure too, if you want to freeze the money these websites offer for your LCD damaged smartphones, companies will price lock your quote offer for up to 31 days when people place a no obligation order on their site.

What about Apple Repairs?Repairing the screen through Apple will cost $199 outside of warranty. However, that price will decrease if you have AppleCare+.

iPhone X: Today, an iPhone X with a cracked or broken screen has an average trade-in resale value ranging between $7.50and$57.00. The best price for a cracked iPhone X with a damaged screen is for the 256GB storage model, with the quote lowering for the entry-level 64GB device.

If you’d like to repair your screen, you can expect to pay $159 through a local repair store. If you choose to go through Apple and do not have a warranty, the cost for repair is $279.

iPhone 8 Plus: Yes, the large iPhone 8 Plus can be sold with the screen damaged or cracked. The average resale value for a broken 8 Plus is between $4.95 and $51.00 depending on the storage sizes (64GB, 128GB, 256GB).

iPhone 8: Today an iPhone 8 with a cracked screen has an average trade-in resale value ranging between $2.25 and $36.00. The best offer for a cracked iPhone 8 with a damaged screen is for the 256GB model, then lowering for the 128GB and 64GB models respectively.

If you choose to repair your screen on your iPhone 8 through a local repair store, it will likely cost you around $90. Since the 8 Plus is a larger phone, screen repair will cost slightly more at $96.

iPhone 7 Plus: Yes, if your iPhone 7 Plus has a broken frame or smashed screen you can still sell it to buyback stores. Today, the average resale value of a cracked 7 Plus is between $5.00and$33.00, depending on the storage size (32GB, 128GB, 256GB) and store you choose. You’ll also be paid more for devices that are unlocked or on Verizon or AT&T.

iPhone 7: Today an iPhone 7 with a broken or cracked screen has an average trade-in resale value of between $4.00and$22.00. The best trade-in price for the iPhone 7 is for the 256GB model, the lower the storage size you have the less the payout offered by trade-in companies.

If you choose to repair the screen on your iPhone 7 or iPhone 7 Plus, the average phone repair shop price for fixing a cracked screen on a 7 will cost around $82. For the Plus, that quote increases to $89.

What about Apple Repairs?If you choose to contact an Apple retailer for a screen repair, the cost will usually be higher. Without a warranty, screen repair for the iPhone 7 and 7 Plus will cost $149 and $169, respectively. Please note that if you have AppleCare+, this cost will often be lower.

iPhone 6S / 6S Plus: Yes, today an iPhone 6S with a cracked screen can still be sold. It has an average trade-in resale value of between $1.00and$6.00. The best trade-in offer for an Apple iPhone 6S with a damaged screen is for the 128GB model, with the quotes lowering at 64GB, 32GB, and 16GB.

iPhone 6 / 6 Plus: Next comes the iPhone 6 with a damaged or cracked screen, it has an average trade-in resale value of between and$4.00. The best price for a cracked iPhone 6 with a damaged screen for the 128GB model, with the quotes lowering at 64GB, 32GB, and 16GB.

What about Apple Repairs?Repairing the same broken screen through an Apple Store or retailer will differ. For an iPhone 6, the price will be $129 without a warranty. As for the 6S, the cost increases to $149.

iPhone SE 3 (2022): You can sell an iPhone SE (2022) even if the frame or screen is damaged. Its average trade-in resale value ranges from $5.00and$76.00 on buyback sites, depending on whether it has 64GB, 128GB, or 256GB of storage.

iPhone SE 2 (2020): Today, an iPhone SE 2 (2020) with a damaged or cracked screen has an average trade-in resale value of between $3.75and$56.00. The iPhone SE offers three storage size options with varying resale values, 64GB, 128GB, and 256GB.

If you choose to repair your screen through Apple without a warranty, it will cost$129for both the SE and the SE 2020. The price may differ for AppleCare+ policyholders.

There are plenty of places where you can trade-in your iPhone, but how do you know which is the best price option? Let’s look at some popular options, along with their pros and cons:

The payment for your phone will vary based on several factors, including who you decide to sell to and whether or not you repair your cracked screen first.

Option 1:Selling to a trade-in store is fast and easy. You won’t have to repair your phone first or pay for shipping. This is a low-risk and no-obligation option.

Option 2:Selling on eBay is more time-consuming. You have to create a listing, description and deal with inquiries, but the chance of selling your device for a higher profit goes up to around 10%.

Option 3:You can also repair your broken iPhone first and sell it for more. The easiest way to do this is to get a quote for the repaired versus the unrepaired value of your iPhone, calculate the repair cost, and see whether it’s worth your time and money.

Thanks for the tip, I had the same issue with the suction cup not working on the cracked screen. Applying clear packaging tape over the screen helped but it still didn"t come apart. Ended up using a blow dryer on the highest setting to help melt the adhesive around the bottom of the phone (being careful to not let it heat up too long) which eventually made it possible to wedge the spudge inside.

Learn how to replace your iPhone 8 screen. This part comes with the front facing camera, earpiece speaker, and EMI shield already installed, making for an easier repair.

Note: If your iPhone’s auto brightness feature does not work properly after your screen repair, make sure your iPhone is updated to iOS 12. True Tone functionality is disabled after a screen replacement, even when using an original Apple screen.

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This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

However, if the digitizer or LCD is also damaged during a fall, that screen no longer carries value because it cannot be refurbished. Repair shops cannot sell broken LCDs to refurbishing companies; therefore, they cannot offset the cost of an LCD repair. That is why repair stores often charge a little extra if there is damage to the LCD or digitizer, to make up for that loss. Repair stores that don’t have an additional charge for an LCD repair typically inflate their glass repair price to make up for the loss from damaged LCDs. If they have one price, that means everyone is paying more to cover the cost of customers who have damaged LCDs and customers who only have cracked glass. This is why TCR separates the price of glass and LCD repairs for you! If you only have cracked glass, you only have to worry about paying to replace the cracked glass.

If your phone or tablet’s glass is shattered there will be cracks or chips on the screen itself. If it is just the glass that is damaged, the device may still function and you may be able to use it normally. If this is the case, it is likely that only the glass needs to be replaced. To prevent further damage to your device it is best to get it repaired quickly. For example, if liquids seep through the cracks it could cause permanent damage to the LCD.

Many people may continue to use their touchscreen with shattered glass and delay fixing the glass on their devices; however, if the touchscreen isn’t responsive, it could be a sign of more significant damage to the device’s digitizer which is integrated with the LCD screen.

A pixelated screen can indicate LCD damage. This would look like a patch of multicolored dots, a line or lines of discoloration, or a screen with rainbow colors. For many people, these colors are an easy way to know that their LCD is broken and that they should get it repaired.

Dropping your phone isn’t the only reason you’ll end up with a pixelated screen. Over time, your screen’s LCD may break down through regular use. This happens to other devices aside from your smartphone or tablet. Pixelation can happen to TVs and computers, too. People typically decide to buy a new device when this happens. Fortunately, with an LCD repair, you can fix the device without needing to replace it.

A black screen or black spots on your smartphone or tablet is an indication of a damaged LCD. Often with a bad LCD, a phone may still turn on and make noises, but there is no clear picture. This does not necessarily mean any other part of the phone is damaged and a simple screen replacement will get it functioning again. Sometimes it can mean a battery or other internal component is damaged. It is best to have a highly qualified phone repair technician diagnose what is wrong so the appropriate repair can be made.

Fortunately, your mobile device is fixable whether you cracked the glass or damaged the LCD. Stop by or call TCR: Triangle Cellular Repair at (919) 263-2699 for a free diagnostic and quick, affordable cell phone repair in Chapel Hill and surrounding areas. We’re always happy to help!

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“Original” screens are those containing LCDs manufactured for Apple. “Copy” screens are compatible replacements entirely designed and manufactured by third-party companies not associated with Apple.

LCD display panel can have poorer resolution (i.e. looks “coarser”), worse brightness, contrast and vibrancy and reduced refresh rate amongst other problems.

Changes in specification from original can result in battery and performance issues. Certain badly-engineered screens could even damage the backlight circuitry.

Customers who bring their iPhones to us for a screen repair are offered two choices of replacement- an original or a “copy” screen. The most common response is “Is there a difference- and which one would you recommend?”

Originals are those screens containing LCDs that were manufactured for Apple. So-called “copy” screens are compatible replacements, but designed and manufactured entirely independently by third-party companies, typically in China.

Our answer is simple- the original screen is the one we’d go for ourselves, every time. Some people think we make more money on them, but this isn’t the case. We recommend originals because they’re far higher quality and the price difference is fairly small.

We’d rather only fit original screens. The only reason we don’t is that many people will shop around and choose purely on price. As such, we need to offer the cheaper copy screens to remain competitive and avoid losing these customers. In some cases, they didn’t even know there was a difference in the first place- especially since it’s not in some shops’ interest to draw people’s attention to the issue!

This may well be the worst copy screen we’ve ever come across. As a result, the unfortunate customer has ended up paying twice to have their screen replaced- we’re sure that had they been properly informed, they would have chosen an original in the first place.

While the difference in price between copies and originals can vary across devices, it’s generally around £10 – £14 extra to have an original screen fitted. This really isn’t a lot considering the improved quality and reliability.

We compare our prices to our competitors- and we know that we come out of it favourably. While we have to offer copy screens to remain competitive, we always advise customers to go for the original.

When you’ve spent- directly or indirectly- several hundred pounds for an iPhone with a Retina display, it doesn’t make sense to replace it with a lower-quality screen that can make a £400 phone look like a £40 one! Not only that, but you’re likely to have fewer issues, and a longer-lasting screen.

There’s nothing stopping any random person without training or experience opening up a smartphone repair shop. As a result, the industry is full of companies with little skill or experience who are only interested in getting hold of your money and installing the cheapest parts they can find.

Many- if not most- don’t even acknowledge the existence of copy screens, let alone explain the difference to the customer. Hardly in their interest to do so if they only fit cheap, low-quality copies. Some of them can hardly be blamed- they know so little, they’re not even clear on the differences between OEM, non-OEM and copy displays themselves! Others can be more deliberately misleading… and some outright lie.

Generally, these shops are looking for the cheapest price on replacement screens.. When offered a copy at a half or a third of a price of the original, they’re going to go for that. That might be fine if they offered the customer a cheaper price- what we disagree with is selling “supermarket beans” (i.e. the copy screens) at “Heinz beans” prices!

Heading towards the “blatantly fraudulent”, we’re aware of companies that shamelessly fit copy screens while claiming them to be original. Worse, they’ll take your broken original screen and sell that to a recycler for more than they paid for your copy!

Obtained or manufactured “off the clock” via the same production line that produced them for Apple- in some cases, from the stockpile of parts that didn’t meet Apple’s standards, or

Apple tightened up their supply chain around 2015, which reduced the number of screens available for repairs and increased their price dramatically. A lot of companies went bankrupt, and Chinese manufacturers responded by making their own “copy” screens from scratch. At first, these weren’t much cheaper than the Apple ones, but the price soon fell.

We should be clear that- despite the name- “copy” screens aren’t direct copies of the Apple originals. Rather, they’re compatible replacements that have been designed from scratch and- as a result- vary in some respects that have an effect on usability and quality.

One of the most important differences between an original and a “copy” screen is how the digitizer (touch sensor) is designed. Apple has it manufactured as part of the LCD itself, whereas the copies have it on the glass.

Although there are only a small number of manufacturers of the bare LCDs themselves, these are then bought by countless other companies who add the remaining components needed to turn these into a complete working screen. As a result, you could easily end up with an LCD from the best “copy” manufacturer, but the digitizer/touch (as part of the separately-manufactured glass) from the worst.

There are countless digitizers out there, and you can only take the supplier’s word that the quality is good. Many ship good ones at first, then switch to cheaper parts to make more profit. This is particularly bad with the iPhone 6S and 6S+, since Apple moved the chips responsible for touch processing onto the LCD itself. As a result, you’re not just getting a copy screen- you’re getting copy chips too.

The performance specification (power drain, etc.) of most copy screens isn’t identical to the originals. As a result, they can drain the battery more quickly and mislead the operating system which was optimised for the original screen design.

It’s even possible that this mismatch could damage your backlight. We do a lot of subcontracted repairs for less-experienced shops, and get backlight repairs in almost every day. We’ve had cases where we fixed the circuit, fitted the new copy screen to test it, and had it break the circuit again!

Copy screens can disrupt the touch ID fingerprint reader. With the 6S, 6S+, 7 and 7+, the home button- part of the 3D touch- is part of the screen assembly. Frequently the home button flexes on aftermarket designs don’t work properly and stop the touch ID working- annoying if you use it to unlock the phone or log in to your bank.

We’ve seen many lift away from the frame that holds them in place. This usually results in the flex cable getting torn, and the screen needing replacing. You don’t even need to have dropped the phone- this often happens through general everyday wear and tear.

That brings us to another major issue with the copies. When you drop an Apple original, the glass often breaks, but if the LCD itself is intact, you can continue to use it until it’s fixed. With the copies, the touch/digitizer is on the glass and stops working when that’s broken. Even worse, the LCD itself is more likely to break due to the thinner and more fragile glass.

We’re not convinced this will happen, since Apple recently changed their repair policy to accept iPhones with third-party screens. However, it is possible that copy screens could be stopped from working via an iOS update, since those make a number of security checks.

There are several issues that could cause your iPhone to not power on. Finding a repair shop that can offer a comprehensive diagnostic service is key. That’s why at uBreakiFix, our diagnostic services are completely free. Even if your phone won’t turn on, we have you covered. One of the most common iPhone issues is LCD damage. If the LCD is damaged from a drop or you are experiencing a hardware malfunction, it will look like your iPhone is not powering on.

Another common issue is a damaged or dirty charging port. Dirt and grime can get lodged in your charging port and can cause your phone not to charge. Has your phone’s battery life been less than great? We offer a quick and easy iPhone battery replacement service.

Accidents happen! Cracked screen are inevitable and when it happens you need a reliable repair shop that will provide a high quality and convenient repair. If your screen is broken, you have two main iPhone screen repair options: Glass or LCD repair. The front glass protects the screen and can break on its own. The LCD display controls what you see, and a broken one can look like pixelated lines or just a blank screen. No matter the model of iPhone you have we can fix all screens. iPhone screen replacements are one of the most common repairs we see in our stores.

Replacing an iPhone battery is a quick and easy fix! Our battery replacement service starts with a full diagnostic to see if it’s the battery or some other underlying problem. Over time, batteries naturally tend to degrade and the older your model the more prone the battery is to die. We can help you get the charge back in your iPhone. We have the highest quality batteries available in stock and waiting for you at your local store.

If you have dropped your iPhone in water, the first step is to get your phone to a repair professional as soon as possible. Corrosion can set in and cause circuits to short out, leaving you with very few repair options. We can run a complete water damage diagnostic to see how far along the damage is and if we can get your iPhone back from its watery grave.

A malfunctioning iPhone speaker is typically a software or a hardware issue. When diagnosing your phones sound issues, we first look at the software to make sure it is not due to a faulty app or some type of update issue. Software issues are quick to fix and are typically free under our diagnostics service. Hardware issues are more serious, but our techs are experts at fixing these too. In some cases, you may need a speaker replacement. If your speaker is damaged, it may stop working. We can replace your iPhone speakers the same day you bring it in and for a price that won’t break the bank. Come in for a free diagnostic!

Most of the time, fixing a slow iPhone could be as simple as freeing up space on your device. Keeping hundreds of photos, videos and downloaded files can cause your phone to be slow and deleting these will speed things up. Apps can also be a major culprit of slowing your iPhone down. We suggest removing any apps that could be running "background services" or tracking your location when you’re not using it. If you think you could still use some help optimizing your iPhone, bring it in for a free diagnostic. Our techs are ready to help speed up your iPhone.

We always replace only full Glass (digitizer) + LCD assembly so if your iPhone screen has any issues such as: doesn’t respond to touch or register touch by itself, has lines, jumping image or bleedings – ifix technicians will be able to fix it.

In this article we help you to find out. We explore the insurance and replacement programmes that are available, your legal rights, and the various options you’ve got for each kind of damage or mishap that may have afflicted your smartphone.

You may also have heard that Apple doesn’t allow third-party iPhone repairs – which may anger you if you wish to keep the cost of a repair down to a minimum. In this article we mention two cases where Apple’s been seen to deter customers from third party replacements: read more about the

However, Apple’s stance on third-party fixes has changed over time, and it has begun to let more third-party stores mend iPhones, even providing the parts and training necessary. But these repairs could still invalidate your warranty or mean that your iPhone doesn’t qualify for a replacement should it become part of an

It’s actually quite unusual to expect a company to replace a product when you break it. But when it comes to the iPhone, people seem to have high expectations, either because they spent so much on the phone in the first place, or because when you sign up to a contract for a year or two you expect the phone to last the journey.

Your likelihood of getting a replacement iPhone – or at least a fix – depends in part on whether your iPhone is in warranty, is part of a recall, or if you have insurance.

AppleCare+ in the UK and US. Apple’s coverage costs from £79/$79 for the iPhone SE to £199/$199 for the iPhone 12 Pro Max for two years of cover. If you have this insurance Apple will replace or fix an iPhone that has suffered accidental damage. You only get two chances for a replacement – and there’s a chance you’ll be charged an excess fee too – £25/$29 for screen damage and £79/$99 for other damage. (And in the US $149 for theft and loss).

You don’t have to pay Apple for insurance though. You may already have insurance that covers your belongings, or you may choose to take out phone insurance from another provider. For more information about whether to take out iPhone insurance read our article:

Even without insurance there is still a chance that the problem you are encountering is commonplace. In that case there is a chance that Apple has a free repair or replacement programme. Take a look in our

But what if your iPhone isn’t part of one of these replacement programmes, and you haven’t got insurance or warranty coverage? Can you expect Apple to replace your iPhone for free? To answer this question there are a few other things that need to be considered.

First things first: if you’ve only had your iPhone for a year or two there are actually laws that may mean Apple, or the company that sold it to you, have to replace your iPhone.

If you’re going to exercise your consumer rights it’s worth giving Apple’s warranty conditions the once-over, along with the legal requirements Apple would have to abide by in the UK. (There are likely to be similar rules in the US and elsewhere).

Specifically, Apple’s warranty covers the following: “Apple warrants the Apple-branded iPhone, iPad or iPod hardware product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”). Apple’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.”

Apple states that its Limited Warranty for iPhone excludes coverage for “damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.” The warranty may also be void if the Liquid Contact indicator in your product has been triggered.

Apple states in the legal document that the warranty does not apply in the following cases: “(a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or (i) if any serial number has been removed or defaced from the Apple Product.”

However, Apple does note that even an iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service (for a price). That is as long as it meets the requirements of the OOW service. Certain damage is ineligible for OOW service notes Apple, including: “Catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.”

Apple sells AppleCare+ protection to extend the warranty support that comes with your iPhone to two years. You have to purchase this within 60 days of your iPhone purchase.

AppleCare+ provides expert technical support, up to two years of additional hardware coverage and up to two incidents of accidental damage coverage in each of the two years. In addition to being able to take the iPhone into an Apple Store to be fixed or replaced, under AppleCare+ it is possible to get an express replacement service.

The cost of AppleCare+ varies depending on which model of iPhone you’ve got, from £79/$79 for the iPhone SE to £199/$199 for the iPhone 12 Pro or Max.

Under AppleCare+ you are able to drop or accidentally damage your iPhone and get it replaced twice in each of the two years. There may be other insurance plans that will replace your iPhone more times should anything happen to it so it is worth shopping around. Read:

With AppleCare+ you also get additional hardware coverage that covers the battery (battery depletion of 50 per cent or more from original specification) and the included USB cable and power adapter that came with the iPhone.

Also worth considering: you may not even need the second year’s additional coverage. Apple emphasises that its One-Year Limited Warranty and AppleCare+ Protection Plan benefits are in addition to rights provided under consumer law. (This is because

Apple has got in trouble with various courts around Europe for selling two years of coverage without making it clear to customers that there are local laws that may give them sufficient coverage anyway).

Apple notes the following on its website: “When you purchase Apple products, European Union consumer law provides statutory warranty rights in addition to the coverage you receive from the Apple One-Year Limited Warranty and the optional AppleCare Protection Plan.”

This EU Consumer Law ensures that you will receive free repair or replacement coverage for defects present when you take delivery (Apple’s warranty includes defects arising after you took delivery). The key message here is that if a defect was present when you took delivery (such as a faulty antenna) the device should be repaired or replaced. Replacement of a device that had a fault when you bought is not limited to two years; it could be even longer. You’re first point of contact should be the seller, which may or may not be Apple.

Consumers in the UK have the right to ask the retailer to replace or repair any faulty item for up to six years after an item is purchased (five years in Scotland). The only drag is you may have to prove that the fault was present when you bought the item and not something that was the result of normal wear and tear.

This final clause is significant if your fault wasn’t there when you bought the iPhone. Chances are you bought your iPhone on a contract, if this is the case you could go back to your mobile network provider and argue that the iPhone failed to meet the terms of the contract due to the fault.

You may even be able to use the Sale of Goods Act to argue that issues arising from wear and tear were due to a manufacturing defect, although to do this you may need an expert’s report from an engineer or a mechanic.

The main problem with the Sale of Goods Act is it’s much harder to get a refund after the first six months. During the first six months after the purchase, it is up to the retailer to show that any fault is down to the actions or misuse of the buyer, rather than an inherent fault in the product. After the first six months it’s up to the buyer to prove that the fault was pre-existing.

However, as well as the Sale of Goods Act there is also an EU directive that gives consumers extra rights. EU directive 1999/44/EC states that: “A two-year guarantee applies for the sale of all consumer goods everywhere in the EU. In some countries, this may be more, and some manufacturers also choose to offer a longer warranty period.”

Crucially a key point in this directive is that it doesn’t require the buyer to show the fault is inherent in the product and not down to their actions, unlike the Sale of Goods Act. There is more info

Apple offers a service for out-of-warranty iPhones so while it is unlikely you can get it fixed for free you may be able to get a replacement for a knocked down price. In its out-of-warranty terms Apple states: “Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorised modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.”

In other words if you drop your iPhone and it smashes into a thousand pieces Apple isn’t going to help you, nor will it help if you have drowned it in tea, however, if you turn up with a broken, out-of-warranty iPhone Apple may be able to offer you a replacement, at a price. For more information read:

However, you may still be able to use one of the laws described above. For example, if your iPhone is not “fit for purpose” but you still have a year left on your contract go to your network and quote the Sales of Goods Act at them. If you believe that a fault in manufacturing has caused an issue that you are only experiencing now you may need to get help to prove this is the case, but you don’t need to worry if it’s been longer than two years since you bought the device.

So, assuming you can use one of the reasons above to get Apple to replace or repair your phone, what do you need to do and what can you expect to happen?

It is our experience that returning an iPhone to Apple for a replacement is a stress-free experience and you may not need to follow any of the advice above.

Over the years Apple’s iPhones have become more and more waterproof, with the iPhone 12 Pro awarded the IP68, meaning that it should survive being underwater at a maximum depth of 6 metres up to 30 minutes. However, liquid damage is still not covered under warranty.

Apple has indicators that show if the iPhone has come into contact with water. Prior to December 2009 Apple had an iPhone Liquid Damage Policy that meant a warranty claim could be denied based “solely on a Triggered Headphone Jack LCI and or Triggered Dock LCI”.

The LCI is a Liquid Contact Indicator that is hidden in the device’s headphone jack and charging port and signals excessive exposure to water. If Apple discovered that this LCI is white it means that the paper has not come into contact with water, and therefore your warranty is intact. However, if it is pink, your warranty is void and you may face an expensive repair bill.

Apple was taken to court by a number of plaintiffs in the US who said they were denied service because the indicators in their devices had turned pink and that an issue with the Liquid Submersion Indicator might cause them to turn pink even if the device has not been submerged. Even tape maker 3M agreed that humidity could have caused the tape to turn pink, according to the lawsuit. Crucially, since December 2009 Apple has used the phrase “Liquid Contact Indicator” to describe the tape, which before that date it described it as a “Liquid Submersion Indicator”. Apple agreed to settle the case out of court.

The same issue raised its head in the UK back in June 2010, when BBC Watchdog highlighted that unhappy Apple customers were claiming poor after sales service when they returned faulty iPhones. Apple Store staff were insisting faults were the result of water damage, which voids the phones warranty, leaving customers little option but to buy a new iPhone, pay for the repair or shop elsewhere.

As a result of the compensation case in the US, you may find evidence that your iPhone has come into contact with liquid won’t necessarily mean that Apple will refuse to fix it as it might once have. With a little knowledge about compensation cases in America, and awareness of the Watchdog investigation, you may be able to persuade Apple that your iPhone was never submersed in water. Good luck.

Sometimes this is caused by fluff in the headphone port, which can make the phone think headphones are plugged in. This is easily rectified. Another potential fix is simply to do a software update.

There were well publicised concerns about the durability of iPhone batteries a few years ago when Apple was found to be throttling iPhones (slowing them down) in order to prevent shutdowns caused by depleted batteries. Eventually the company was forced to pay out millions to affected customers:

Apple explains on its website that the Apple one-year limited warranty includes replacement coverage for a defective battery. You can extend your coverage to two years from the date of your iPhone purchase with the AppleCare+ Protection Plan for iPhone. If during the plan’s coverage period, your iPhone battery drops below 50 percent of its original capacity, Apple will replace it for free.

battery replacement programme that costs £69/$69 for out of warranty iPhones (£49/$49 for models with the Home button). You may also have to pay for postage. This service takes about a week.

However, it may not be the battery at fault: there are a number of iPhone apps that suck the power out of your battery. The best advice is to close down apps that you don’t require. Read our guide to

If your iPhone battery is faulty and you don’t fancy paying Apple’s prices you might decide to use a third party. However, you should be aware that back in August 2019 Apple was also attracting negative attention for prohibiting third party battery replacements. Following a third-party battery replacement an iPhone would display a warning that the battery requires Service, and also that it is “unable to verify this iPhone has a genuine Apple battery.”

It’s likely that Apple is displaying this warning to discourage third-party battery replacements that could be using second-hand batteries and unsafe batteries. News that the company is prohibiting what might be cheaper iPhone battery replacements in favour of replacements by Apple or Authorized Service Providers did not go down well.

While having a third-party battery replacement won’t stop your iPhone working – iFixIt has verified that Apple won’t start to throttle your iPhone or anything like that – it is probably advisable to go to Apple or an Apple Service Provider to replace your battery.

Choose from Bring in for Repair (you can also choose send in for repair, which might be your preferred option if you want to send it directly to Apple, but it might be out of your hands for longer that way)

It may well be the power cable at fault here. With past iPhones we have found that the wires bend and sometimes become exposed on the bit of flex before the plug. Your warranty covers the power cable and other accessories that came in the box, so Apple will replace it.

If you can get your hands on another power cable (a friend is bound to have one), try it out. If it is the battery at fault you’ll want to refer to the above section on battery replacement. For more advice read

repairing a cracked iPhone screen is the number-one reason why people take their phone to the Apple Store to plead for a replacement. As with the battery, Apple has a system in place to arrange the repair of your phone, although it will cost you.

If you have the aforementioned AppleCare+ plan it will cost £25/$29 to replace a broken screen on an iPhone. But if it’s out of warranty things can start to get expensive – and that was before Apple put up its pricing.

Phone screen repair starts at £136.44/$129 for an iPhone 6, rising to £316.44/$329 for the iPhone 12 Pro Max (once it is out of warranty). You can see all the prices

We’ve yet to hear from someone without AppleCare+ who was able to argue for a free screen replacement having smashed their iPhone. You may be able to find someone else to repair the screen for less, but you should be aware that letting someone else tamper with your iPhone would void your warranty.

If you’re considering a (cheaper) third-party screen repair, take note: there have been cases where third-party screens, and even official Apple screens fitted by other firms, stopped working. Specifically it seems that the True Tone feature that adjusts colour and brightness according to the lighting conditions – stopped working after a software update.

Apple won’t replace your screen for scratches and we very much doubt that you will be that put off by the scratches that you would pay £136 for a new screen. Next time you get a new iPhone you might want to consider using a screen protector.

return your iPhone to factory settings before taking it to Apple you may be lucky enough to get it past the Geniuses. If you can’t do that, they will probably be able to tell that you

Apple has a statement on the matter of jailbreaking: “iOS is designed to be reliable and secure from the moment you turn on your device. Built-in security features protect against malware and viruses and help to secure access to personal information and corporate data. Unauthorised modifications to iOS (“jailbreaking”) bypass security features and can cause numerous issues to the hacked iPhone, iPad, or iPod touch.”

Before taking the iPhone to an Apple Store, reset your iPhone and make sure you’ve updated your software. Another thing to check: how full is the memory? We have met people with iPhones so full of video and photos that they stopped working properly. A bit of a spring clean can do the world of good.

Another thing that can affect the performance of your iPhone is the apps you run on it. Is a particular app causing the crashes? Check to see if there is an update available for it. Sometimes an app that always worked well will suddenly stop working because Apple has made a change to iOS. Chances are you can fix the phone yourself if you follow this advice. Apple provides

If you feel that there is a fault and you are unhappy, you can take it back to the shop where you bought it for an exchange. However, a quick look around the web suggests that Apple is a lot more helpful when it comes to iPhone servicing and replacements than the mobile networks.

Apple provides the warranty so legally it is up to them to deal with the fault, so don’t feel that purchasing the iPhone elsewhere means you can’t take the broken iPhone to Apple.

You can arrange to send your iPhone to Apple to service or you can take it into a store. You can just turn up at a Genius Bar and hope to be seen, but it’s

getsupport.apple.com or call (44) 0844 209 0611. You’ll be greeted with a number of troubleshooting questions which may well solve your problem. Other options include Send in for a Service, Talk to Apple Support Now, Schedule a Call, Call Apple Support Later, iChat, Take in for Service, Contact Carrier. You’ll need to type in your serial number which you will be able to find in Settings > About.

Back in December 2016 Apple officially added the option to book a repair slot at third party approved resellers. This could apply to you if you bought from a reseller or it is more convenient to try and solve a problem at a store near to you.

Note: Apple might officially be allowing this, but the company is choosy about the third-parties it trusts with your repair. As a result if you have a screen replaced by a third-party you might find True Tone stops working, and following a third-party battery replacement you may see a warning that the phone needs servicing.

Apple Support online, then select the product you have a problem with. From there, you select the problem from a list, and then you have the option to click to Bring in for Repair:

Of course, but only a small proportion of Apple products qualify for a free repair – these will be cases where Apple acknowledges a fundamental problem with a particular product or model and announces general recall or free repair/replacement programme.

If you are under warranty then Apple should replace your broken iPhone, but it’s unlikely they would give you a newer model. You should also note that your replacement phone may not be new: it is likely to be refurbished. However, that will not affect your warranty.

iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer, states Apple.

Apple has announced that it will start to accept damaged iPhones in part-exchange when selling new ones. (The company previously offered part-exchange on older devices, but stipulated that they had to be in good working condition.) It isn’t yet clear precisely how damaged the iPhones can be and still qualify for the programme –

9to5Mac states that it applies to “iPhone 5s and iPhone 6/6 Plus units with damaged displays, cameras, and buttons within reason” – but we can’t imagine you’ll get much money off your next purchase if you’ve suffered truly catastrophic damage.

Nevertheless, if you’re desperate – if you dropped your iPhone on the floor and have no warranty or insurance coverage whatsoever – this could be a great way to salvage something from the situation.

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