how to fix an lcd screen on iphone factory

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.

If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. These providers include Apple and Apple Authorized Service Providers, and Independent Repair Providers, who have access to genuine Apple parts.* Repairs performed by untrained individuals using nongenuine parts might affect the safety of the device or functionality of the display. Apple displays are designed to fit precisely within the device. Additionally, repairs that don"t properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.

Depending on your location, you can get your iPhone display replaced—in or out of warranty—by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.*

The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.

* Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple"s warranty or AppleCare plans, but might be covered by the provider"s own repair warranty. Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in certain countries or regions for specific iPhone models introduced in 2021 or later. To view repair manuals and order parts for eligible models, go to the Self Service Repair page.

First I didn"t think the iPhone would factory reset, but I saw a video where et looked like it did. Can anyone tell me, does the iPhone factory reset after screen replacement or any other sort of repair?

My iPhone dropped, but I have a screen protector so I thought it would be fine, but the cracks went underneath the protector and my actual phone screen cracked. So are iPhone protectors even worth getting?

A military-grade maximum protection phone case is worth getting if you’re worried about that screen cracking which is always a big concern for me personally. I purchased the most rugged Otter Box I could find. It doesn’t have a screen cover which in my opinion is worth the viewing experience.

A broken iPhone screen is no fun. After all, we use our phones for almost everything. If the touch response isn’t working, using your phone can be difficult, and it might not be possible to use it at all. This can make it hard to keep up with friends, plan your day, and even do your job.

There are several reasons your iPhone touchscreen could stop working. One of the most common reasons is physical damage. If your screen stopped working after it hit something, the damage is most likely physical.

Damage from excessive heat is actually quite common. Those who use a car vent clip for their iPhones are likely to experience heat damage if they turn the heat on. Many might not realize that the vent is even on since they don’t feel it, but the iPhone could get damaged in the process.

If your iPhone was exposed to salt water before it stopped working, then that was most likely the cause of the damage. Salt water is corrosive and, while your phone might have been fine right away, the damage could continue to progress for weeks after exposure.

The iPhone actually has two parts to its screen. The top part is the digitizer and the part underneath is the LCD screen. The digitizer is the touchscreen and the LCD screen displays the contents of your iPhone.

When your digitizer isn’t working, your iPhone touch response won’t work properly. Meaning you’ll see your screen, but you won’t be able to interact with it correctly. Sometimes, only part of your screen will work, or it will take extra pressure to tap something.

If your LCD screen is out, your iPhone won’t turn on at all and you won’t see anything on your screen. Alternatively, your screen will be blurry or fuzzy or will have some sort of visible damage.

If there’s a problem with your digitizer, there are a few fixes you can try before taking your iPhone to a repair shop. However, if it’s the LCD, you’ll need to start searching for repairs straight away.

Some users might have activated certain accessibility settings that can interfere with how the touchscreen works. The most common culprit is Touch Accommodations. If enabled, your iPhone screen will seem buggy and you’ll have a difficult time navigating the touchscreen.

Alternatively, you can click the Side button three times and this will disable it on most newer devices. For older devices, you may need to tap the Home button three times.

If turning your iPhone off and on again doesn’t do anything, you’ll need to do a factory reset. Be sure to back up your iPhone before moving forward. If you can use your screen in some way, navigate to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

If you can’t navigate here, you’ll need to plug your iPhone into a computer to perform a factory reset. After resetting, in rare cases, your touchscreen will work again.

If you do choose to get your iPhone repaired, you’ll most likely need to do this anyway. This ensures that the technician won’t be able to access your personal data. They may also need to test Face ID to make sure the repair worked and will need the phone to be unlocked to do so, which means you’re better off erasing all your data first.

If your iPhone is under warranty, you’ll want to get Apple to take a look at it as soon as possible. Visit the Apple website to figure out if you have a warranty. If you have AppleCare+, your repair will be deeply discounted.

If you aren’t under warranty and don’t have AppleCare+, you can still use the above link to find authorized repair shops near you. Apple-recognized repair shops are the best place to go to get your device repaired. However, they can be expensive.

If your phone is an older model or you’re on a budget, consider exploring other repair alternatives. Screen repair shops and kiosks are popular, and some of them do a great job for a fraction of the price. However, you might not get the best repair.

You can also attempt the repair yourself, but if you make a mistake you could do more damage. If you want to try it yourself, you can buy iPhone screens online and most of them include a DIY toolkit.

If your iPhone isn’t working but you need to access certain files, you can still do that. To do so, you’ll need to activate Voice Control. This can be helpful for backing up and restoring your iPhone.

To do this, your phone screen will need to at least partially work. If so, try to make your way to Settings > Accessibility > Voice Control and turn that on.

If Siri’s enabled, you can enable Voice Control by saying “Hey Siri, turn on Voice Control.” Once enabled, you can access your iPhone without using the touchscreen.

If your iPhone stopped responding to touch after damage, heat, or salt water exposure, a repair is likely needed. However, a user might have activated Touch Accommodations, which could be the culprit. There are also rare cases where a software problem can cause the touchscreen to work and a factory reset could solve the problem.

No matter what happened to your iPhone screen, it’s important to get your device functional again. After all, we use our phone for everything nowadays, and not being able to use it can change how we engage in daily life.

"How to factory reset iPhone with broken screen?" should always be on your mind when disposing of an iPhone with a broken screen. Many people who neglected to factory reset their broken-screen iPhones later faced with the following data security concerns:

"How to factory reset an iPhone with broken screen" cannot be fully discussed without giving sound tips/solutions to solving the problem. We"ve discussed 2 safe and easy ways to factory reset an iPhone with a broken screen in the following paragraphs.

Factory resetting an iPhone with a broken screen is almost impossible, but there are still some tricks to factory reset an iPhone with a broken screen. The need to reset iPhone with broken screen arises when you don’t any of your private and personal data to be in the iPhone before selling it or sending it to a technician for repair.

iMyFone LockWiper iOS passcode unlocker is a good tool for resetting a broken screen iPhone. LockWiper is useful in resetting a disabled or locked iPhone and iPad. So, if your iPhone screen is bad and not accessible, you can easily remove both the lock screen and iOS information using iMyFone LockWiper. We highly recommend this tool for resetting a broken screen iPhone.

Step 2: LockWiper will show you the guide to boot your iPhone in DFU mode. Just follow the guide which is match your iPhone model to get into DFU Mode.

Step 6: Please read the notice carefully and enter “000000” to double confirm you are agreeing to unlock your device, then click “Unlock.”. What you need to do next is to wait for it to complete the unlock process.

As you can see, it"s easy to use LockWiper to reset your broken screen iPhone. If you have a idevice with broken screen and you want to reset it. Feel free to donwnload it and have a try.

Factory resetting an iPhone through iCloud’s Find My iPhone feature has always been a good way to prevent data breach especially for missing or stolen iPhones. This service is also suitable for erasing iPhones with broken screens. However, before this could work, you’ll need to have enabled your Find My iPhone iCloud feature on the iPhone before the screen broke.

Once you"ve made up your mind to factory reset your broken-screen iPhone, it’s pertinent to back up your recent files before erasing your phone storage memory. We"ve shared 2 ways to back up your iPhone: iTunes and iMyFone iTransor .

Step 1 Launch iTunes on your PC/Mac, connect your iPhone to your PC/Mac and trust the computer on your iPhone. Learn how to trust a computer on iPhone with a broken screen.

A better method of backing up a screen-broken iPhone without iTunes is via iMyFone iTransor. This computer-based software can help you to freely transfer your media files as well as messages, contacts, WhatsApp and more from a screen-broken iPhone to a Mac or Windows computer.

Now you have learned how to factory reset phone with broken screen if you don"t know the password. Here we highly recommend iMyFone LockWiper unlocker to fix your problem. The program can be downloaded for free, and you can take a free trial. Try it right now!

How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.

Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.

Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.

Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.

Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.

Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.

Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.

If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.

When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.

Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.

The program can fix iPhone black screen with 3 different modes, i.e., Free Quick Fix, Standard Mode, and Advanced Mode, from quick troubleshooting to deep scanning. You are recommended totry from the free way firstto do the fixes. And in most situations, it prevents from erasing data on your device (except if you use the Advanced Mode).

Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.

Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair the dead iPhone. Select Standard Mode if you don"t want to lose data. (Advanded Mode will deep scan your iPhone and erase all data.)

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13/14 or other iDevice into recovery mode.

In this step, the Passvers program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

The solution uses iTunes to fix iPhone/iPad that has black screen and won"t turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

If iTunes couldn"t recognize your iPhone, you can enter your iPhone into the recovery mode manually. Do the same way as when you try to hard reset your iPhone (

Step 3. Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

However, the iTunes solution doesn"t work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn"t recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it"s relatively complex, using a way without iTunes (

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with

Fixing your iPhone black screen of death will erase your data or not usually depends on the method you try. The most common methods like hard resetting will not cause any data loss. But if you try to restore your iPhone with iTunes, your data will be cleared.

Here are some points you can pay attention to:Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.

Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.

How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.

Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.

Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.

Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.

Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.

Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.

Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.

If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.

When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.

Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.

The program can fix iPhone black screen with 3 different modes, i.e., Free Quick Fix, Standard Mode, and Advanced Mode, from quick troubleshooting to deep scanning. You are recommended totry from the free way firstto do the fixes. And in most situations, it prevents from erasing data on your device (except if you use the Advanced Mode).

Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.

Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair the dead iPhone. Select Standard Mode if you don"t want to lose data. (Advanded Mode will deep scan your iPhone and erase all data.)

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13/14 or other iDevice into recovery mode.

In this step, the Passvers program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

The solution uses iTunes to fix iPhone/iPad that has black screen and won"t turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

If iTunes couldn"t recognize your iPhone, you can enter your iPhone into the recovery mode manually. Do the same way as when you try to hard reset your iPhone (

Step 3. Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

However, the iTunes solution doesn"t work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn"t recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it"s relatively complex, using a way without iTunes (

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with

Fixing your iPhone black screen of death will erase your data or not usually depends on the method you try. The most common methods like hard resetting will not cause any data loss. But if you try to restore your iPhone with iTunes, your data will be cleared.

Here are some points you can pay attention to:Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.

Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.

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We mainly provide iPhone, iPad, Samsung, etc famous brand parts, covering the LCD displays, touch screen digitizers, glass lenses, back cover, flex cable, vibrator, speaker, back and front cameras, accessories, etc.

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The iPhone® continues to be one of the most widely used smartphones available and it"s not hard to guess why. Apple® products are accessible, easy to use, and pair effortlessly with the other devices we use every day.

We use our iPhones for everything from work to staying connected to family, so it can be a huge hassle when it stops working. Despite their durability, iPhones can still break or malfunction and a common issue Asurion Experts see regularly is what"s called the "black screen of death."

Almost every electronic device has its own version of a "screen of death." Computers and laptops have the "blue screen of death" and game consoles have the "red ring of death." This phrase is used to identify issues that the device is facing that are serious enough to cause the device to become completely non-working, often needing professional intervention to repair.

In the case of the iPhone black screen of death, the device"s screen is blank and won"t respond to touch, but you can tell by vibrations or sounds that the phone is still functioning. This is an immensely frustrating issue to face because, without screen visibility or touch responsiveness, your iPhone is not much more than a vibrating paperweight.

When your technology works, your life does too. Asurion Experts have the tools and experience to help fix problems in more than 6,000+ devices, and the iPhone is no exception. While it"s true that many of these "issues of death" are serious malfunctions, very few of them are irreversible. Here are the tactics our experts recommend to diagnose and troubleshoot your iPhone"s black screen of death and get it working again.

Most often, a black screen of death issue can happen from damage to the screen during a bad drop or accident. If the components connecting the screen to the motherboard sever, the phone screen will be unresponsive. But the black screen of death can also happen because of software issues in the device. Malfunctions with an iOS upgrade or downgrade can potentially cause the issue, as well as complications from attempting to jailbreak or modify the firmware on your own.

No matter how the black screen of death in your iPhone occurred, there are a few troubleshooting methods that you can use to try to fix it or at least prevent the issue from permanently affecting the data or photos you have stored on the phone.

The very first troubleshooting trick to try is just making sure that your device is, in fact, a victim of the black screen of death. A drained battery can look just like this issue, so it"s important to rule that out first. Connect your device to a functioning power source, and wait for it to respond. If you see the Apple logo or another interaction on the screen, you"ve solved it. If you continue to see no response from the screen or the device vibrates as if it was charging, you know with certainty that you"re facing the black screen of death.

Malfunctions within app software can also cause iPhones to have the black screen of death. All apps are not created equal, and if your iPhones current software is not compatible with a particular app, you could get a screen malfunction. In this case, killing the app should enable your screen again. To do this, swipe up or quickly press the home button twice (if your phone still has one) to see all of your open apps. Swipe up on your recent apps to identify which is causing the malfunction and close it. With the app closed, you should be able to have full responsiveness on your screen again. If the problem persists or you can"t access your apps due to a blank screen, you"re likely dealing with a bigger issue.

If you"ve encountered issues with your favorite electronic devices before, you"ve probably heard someone say, “Well have you tried turning it off and back on again?". This may not sound like the most helpful advice, but it"s actually the first thing our experts suggest when facing a potential software or hardware issue with your iPhone. Turning a device off and back on again is sometimes called a forced restart, or a hard reset. Doing this simple action forces your iPhone to power cycle and in turn, clears its short-term memory. This will not wipe your device or remove any of your data; it just gives the device an opportunity to clear all open applications and start fresh. If your issue is being caused by a rogue app or malfunctioning system process, the force restart will clear it.

If none of the aforementioned troubleshooting tips solve your iPhone"s black screen of death, it"s time to consider heavier duty fixes. iPhones have a special troubleshooting tool called "recovery mode" that allows a computer to diagnose and attempt to fix software issues.

Situations like these are why it is beneficial to perform a backup on your iPhone from time to time. That way, if something goes wrong, you"ll have a recent backup to restore from. Need help? Check out our guide on how to restore your iPhone from a backup.

If after these troubleshooting tips, you"re still left with the black screen of death, it may be time to consider a factory reset for your iPhone. Factory resets should always be the last thing you try because unless you have backed up your iPhone recently, you risk losing your data. But if a truly sinister bug in your system is stopping your screen from working, a factory reset could take care of it.

If you"ve tried these steps and still need a little help, we"re right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store and our certified experts can get your device back up and running as soon as the same day.

protect, connect, and enjoy the tech they love most. And smartphones are no exception. Your life is on your device, make sure it’s protected. Learn more about Asurion phone insurance plans today.

For most folks, the touchscreen is the only way to interact with your iPhone, so if it doesn"t work, then your phone doesn"t work either. While an unresponsive touchscreen — one that either doesn"t respond at all to your taps or that responds intermittently and unpredictably — can be frustrating, there"s no need to be alarmed; there are some simple fixes you can try to get it up and running again before taking it into an Apple Store.

We"ll cover some of the ways to fix an unresponsive iPhone touchscreen, from a simple restart all the way to the nuclear option of factory resetting your iPhone. If none of these work, then you can at least be confident you"ve tried everything you can before you reach out to Apple for professional help.

Under the hood, your iPhone isn"t that much different from a Mac or Windows PC, and you may have already encountered problems with those devices that are solved by a simple reboot. The same is sometimes true with an iPhone. The steps to do this are a bit different depending on whether your iPhone has a home button on the front or whether it"s equipped with Face ID and only side buttons.

Although most of Apple"s iPhones are now equipped with Face ID and edge-to-edge displays, the entry-level iPhone SE (2022) still features the classic design of the iPhone 8 and earlier models. The process of restarting a home-button-equipped iPhone is a little bit different:

Press and hold the right-side button until the Slide to power off control appears. If you"re using a first-generation iPhone SE (2016) or an iPhone 5s or earlier model, that button will be on the top instead of the side.

Of course, if your touchscreen is acting up, you may not be able to move the power-off slider properly to shut down your iPhone. In this case, you"ll need to resort to a forced restart, which is basically like rebooting your iPhone without powering it down first.

In many cases, restarting your iPhone will fix an unresponsive touchscreen, so this should be the first thing you try before attempting anything else.

Screen protectors are usually very thin these days and are designed to work well with modern smartphones. However, in some rare cases, they can affect the responsiveness of your iPhone"s touchscreen. As such, if you"re using a screen protector, you should check whether it"s been properly applied to your iPhone"s touchscreen. If it hasn"t, try removing and reapplying it or using a new protector if you have one available.

Even if your screen protector has been properly applied, it"s still a good idea to try removing it just to make sure it"s not getting in the way. If your iPhone"s touchscreen begins working properly after taking your screen protector off, you may want to consider forgoing a screen protector entirely or buying a thinner one from a reputable brand.

using a screen protector that allows small particles to get trapped in between the protective glass or film and your iPhone"s screen. Try cleaning your screen — without a screen protector installed — by using a dry microfiber cloth until it looks as spotless as possible. If the touchscreen is working properly at that point, you can try reapplying your screen protector.

It"s pretty uncommon these days, but we have encountered cases where connected accessories somehow get in the way of your touchscreen interactions. So, if you"re using wired headphones or even just a charger, try disconnecting those and seeing if your touchscreen begins working properly. Be sure to restart your iPhone after disconnecting the accessory to be certain you"ve covered all the bases.

If your device"s touchscreen begins working after any such accessory is removed, then it"s likely you"ve found the culprit. Try replacing the accessory with an alternative to see if things improve. However, if you experience touchscreen problems when any accessory is connected to the Lightning port, regardless of type, then there"s likely a deeper problem that will require one of the software or hardware fixes in the following sections.

If your iPhone touchscreen still isn"t responding after trying the steps above, the next thing to do is update your iPhone to the latest version of iOS. If you can interact with your iPhone well enough to get into the Settings app, then tapping General > Software Update is the fastest and easiest way to do this. Otherwise, you"ll have to connect to a Mac or a Windows PC running iTunes.

Step 3: If you can unlock your iPhone to get to the home screen — which may be possible using Face ID or Touch ID even if your touchscreen isn"t responding — and you"ve connected your iPhone to this computer before, then it should appear in the sidebar in Finder or iTunes. From here, you can select your iPhone in the sidebar and select the Update button in Finder or iTunes to download and install the latest iOS update.

Step 4: If you haven"t used your iPhone with this computer, you"ll see a prompt on your iPhone to "Trust" this computer that you"ll need to tap on to confirm. If your touchscreen is responsive enough, then you may be able to tap on that to confirm, and then continue with the step above to update your iPhone.

However, if your touchscreen isn"t working at all, then you won"t be able to confirm the trust prompt, and your Mac or Windows PC will have no way of communicating with your iPhone normally. Instead, you"ll need to put your iPhone in "Recovery" mode first. Here"s how to do that:

If updating your iPhone doesn"t resolve any software-related issues that could be causing your iPhone"s touchscreen to freeze, then the final option you can try is restoring your iPhone back to factory settings.

This will erase everything on your iPhone, returning it to its original out-of-the-box state. It"s the best way to confirm that the problem you"re encountering is actually hardware and not software, but of course, you"ll lose everything on your iPhone unless you already have a backup, or you"re able to make a new one.

If you"re using iCloud Backups, you should already have an automatic backup made sometime in the last 24 hours — as long as your iPhone was connected to Wi-Fi and plugged in at some point during that time. Otherwise, you"ll have to try making a new backup to your Mac or PC.

Unfortunately, if your touchscreen is completely unresponsive, you"ll only be able to do this if you"ve previously connected your iPhone to your computer. Otherwise, your iPhone will prompt you to "Trust" what it sees as an unknown computer, and you won"t be able to confirm that security prompt to grant access to the data on your iPhone.

Nevertheless, even if you can"t get a recent backup, you may still want to go ahead and perform a factory reset anyway. Depending on the apps you use and the kind of data on your iPhone, a backup may not be as critical since your important data may already be stored in other cloud services such as Dropbox, Google Drive, iCloud Photo Library, or Google Photos. However, we don"t recommend assuming this is the case — make a backup if at all possible, and be prepared to lose at least some of your data if you choose to proceed with a factory reset without a backup.

To restore your iPhone back to factory settings, follow the three steps outlined in the section above, but in this case, click Restore at the end of the process rather than Update.

When your iPhone finishes the restore process, go through the initial setup without restoring your data from a backup. By setting your device up as a new iPhone you"ll be able to confirm that the touchscreen is working properly. Once you"re satisfied, you can restore your backup by factoring resetting it again and choosing to restore your backup during the setup process.

Factory resetting your iPhone may be a heavy-handed option, so it could be worth contacting Apple Support instead — especially if you don"t have a backup. This is likely a safer final resort than factory resetting your iPhone since Apple may be able to fix the issue — which could be hardware-related — without having to erase your iPhone.

Just keep in mind that there"s no guarantee that this will be the case. If your iPhone has a serious hardware problem, Apple may swap it out with a replacement unit, and it will be up to you to restore your data onto the new iPhone; Apple has no more power to back up your iPhone than you do, as the company takes your privacy and security very seriously, so even its own technicians and engineers can"t override the trusted computer prompt to get at your data.

But as an alternative to on-site repair, you may drop off your device at one of our mail-in locations nearest to you. Simply search Fix Factory on Google Maps for Available Drop Off Points and their Hours of Operation. Generally we accept drop-offs and pickups M-F 9-6 and Sat 10-3.

We are The Original Mobile Repair Technicians. Fix Factory Techs (fTechs) come to you, whenever and wherever, but typically at home, the office or even a coffee shop (completed in our fully-equipped vehicle). We"ll conduct basic repairs such as screens, batteries, back glass covers and cameras, on-site, and in an anti-static environment in their vehicle. We are on-time, on-demand, kind, efficient, and generally with repairs completed within 30mins of tech arrival!

We also accept mail-in repairs (with free return mailing) Canada-wide. We do not accept walk-ins, and encourage the public to book diagnostics, and their repair, via ecommerce, calling, email, text and chat.

While we do not accept public walk-ins, we do have an on-demand repair model in which you contact us, we create your online account and schedule your repair order, most times that same day or even hour! Online account management and professional, efficient technicians. Book your repair today!

Unfortunately No, not at all - in fact, we come to You,but as an alternative to on-site repair, you may drop off your device one of our Pickup Hub Locations nearest to you. Simply search Fix Factory on Google Maps for Available Drop Off Points.

We are The Original Mobile Repair Technicians. Fix Factory Techs (fTechs) come to you, whenever and wherever, but typically at home, the office or even a coffee shop (completed in our fully-equipped vehicle). We"ll conduct basic repairs such as screens, batteries, back glass covers and cameras, on-site, and in an anti-static environment in their vehicle. We are on-time, on-demand, kind, efficient, and generally with repairs completed within 30mins of tech arrival!

You may choose from any of the listed qualities when ordering your part for repair. Remember, when you"re buying our parts, we include the repair for Free!

While all our quality levels come with a lifetime warranty/guarantee (unless otherwise stated), we always suggest using OEM/Original Quality for your repair parts.

Fix Factory Canada has technicians of all skills levels (but all Fix Factory Certified),most of which can repair any gadget, electronic or mobile device. We even have specialists that complete micro-soldering, board repairs, and tough repairs like the iPhone X  Main Board!

Usually within 20-40mins from technician arrival, in most cases. Don"t worry - you"ll be up and running in no time, but the sooner you book, the better! We complete our repairs in our equipped vehicles.

We are Canada"s Leading Repair Service Provider, "The Original Mobile Repair Technicians". We have certified repair technicians (fTechs), supply parts (B2B), complete repairs, engage with B2B warranty providers and offer advise and assistance when your device needs a fix.

This article was co-authored by Linh Le and by wikiHow staff writer, Nicole Levine, MFA. Linh Le is a Certified Mobile Repair Specialist and the Owner of SC Mobile Repairs in San Clemente, California. With more than 12 years of experience, he specializes in smartphone, tablet, and smartwatch hardware repair. Linh has an iTech Mobile Device Repair Certification and an iOS Certification. He holds a Bachelor’s degree from The Franciscan University of Steubenville.

New iPhones have almost no buttons, which is great for maximizing screen size, but can cause a problem when the screen goes black and won"t turn on. An unresponsive touchscreen will turn your $900 smartphone into an expensive brick.

Luckily, there are ways to fix nearly every "Black Screen of Death" glitch on your iPhone. Depending on the problem, you might just need to leave the iPhone alone for a while, or plug it into your computer.

Plug your iPhone into a working charger and leave it for at least an hour. If you come back and it still won"t turn on, then you can move onto the next steps.Quick tip: You should also feel the back of your iPhone, without its case. If it"s incredibly hot, your iPhone might be overheating and will need to cool down before you can use it again. Leave it in a cool area for a while.

Hard reset your iPhoneOn an iPhone without a Home button (iPhone 8 and newer): Press the volume up button, then the volume down button, and then press and hold the side button until you see the Apple logo appear.

Recovery mode is a feature that lets you connect your iPhone to a computer so the computer can repair it. It usually does this by installing a fresh version of iOS, the software that your phone runs on.Quick tip: There"s a chance that putting your iPhone into recovery mode may factory reset it, erasing all of its data. Treat recovery mode as a last resort, and if you have the chance, make sure to back up your personal data.

If none of these solutions work, then you"ve run into a problem that you probably can"t fix on your own. It"s probably a hardware issue — for example, the wires that power your iPhone"s screen might be faulty.

Hitting an unresponsive black screen can be scary, especially if your iPhone plays a critical role in your job or social life. So once you"ve fixed the black screen, take steps to make sure that it doesn"t come back.

Despite its price, the iPhone is a delicate device that needs to be handled carefully. Obviously, this means that you shouldn"t drop it or smother it in honey. But it also means that you need to keep track of its temperature.

An iPhone that gets too hot or too cold will shut down and give you a black screen — worst case scenario, your battery might short out permanently. This can be a big problem if you"re trying to run multiple high-performance apps at once, or have your iPhone in a thick case that traps heat.

If you keep hitting black screens despite uninstalling recent apps, there might be an issue with your version of iOS. You can put the iPhone into recovery mode, like we described earlier, or you can factory reset it.

Factory resetting an iPhone will erase all of its data, and return the phone to the state it was in when you bought it. It"s an extreme but incredibly useful way to fix major glitches.Important: Be sure to back up your personal data before performing a factory reset.

To factory reset your iPhone, open the Settings app and tap General, then Reset iPhone. On the screen that appears, select Erase All Content and Settings.William Antonelli

William Antonelli (he/she/they) is a writer, editor, and organizer based in New York City. As a founding member of the Reference team, he helped grow Tech Reference (now part of Insider Reviews) from humble beginnings into a juggernaut that attracts over 20 million visits a month.

Outside of Insider, his writing has appeared in publications like Polygon, The Outline, Kotaku, and more. He"s also a go-to source for tech analysis on channels like Newsy, Cheddar, and NewsNation.

If your iPhone"s screen is totally white and isn"t showing any icons or apps, you may be facing the infamous iPhone White Screen, aka the iPhone White Screen of Death. That name makes it sound scary, but it"s not as bad as it sounds in most cases. Your iPhone isn"t going to explode or anything.

The iPhone White Screen of Death rarely lives up to its name. The steps explained in this article can often fix it (and can fix an iPad or iPod touch, too. Check out the end of the article for more info).

While the tips and instructions in this article were written using iOS 12, they apply to all recent versions of the iPhone and iOS operating system, including (but not limited to) iOS 11 and iOS 12.

Failed software update or jailbreak — When you try to update the iPhone"s operating system and the update fails, sometimes you"ll see the white screen. This is even more common when trying to jailbreak your iPhone and the jailbreak fails.

Hardware problem — If software isn"t the culprit, the other most common cause of the white screen is the cable that connects the iPhone"s motherboard to its screen coming loose or breaking. In some cases, this is simply the result of a hardware failure over time. In others, the connector comes loose after the phone has been dropped too often.

This won"t solve the problem in most cases, but there"s a small chance that you don"t have a White Screen of Death at all. Instead, you may have accidentally turned on screen magnification. If so, you may be zoomed super close in on something white, making it look like a white screen. In that case, normal taps won"t help you.

To fix magnification, hold three fingers together and then use them to double-tap the screen. If your screen is magnified, this will bring it back to the normal view. Turn off magnification in Settings > General > Accessibility > Zoom > Off.

Often the best step to fix any iPhone problem is to restart the iPhone. In this case, you need a slightly more powerful restart called a hard reset. This is like a restart but it doesn"t require you to be able to see or touch anything on your screen—which is key if you"ve got a white screen that won"t respond to taps. It also clears more of the iPhone"s memory (don"t worry, you won"t lose your data).

Because the iPhone 8 has different technology in its Home button, and because the iPhone X, XS, and XR don"t have a Home button at all, the hard reset process is a little different. On those models:

Obviously this only works with iPhone models that have a Home button. It probably does not work with the iPhone 8, X, XS, and XR and may not work with the 7. No word yet if there"s an equivalent to this option on those models.

If none of these options worked, your next step is to try putting the iPhone into Recovery Mode. Recovery Mode is a powerful tool for getting around whatever software problems you may be having. It will let you reinstall the iOS and restore backed-up data onto the iPhone. To use it, you"ll need a computer with iTunes installed on it and then to follow these steps:

Keep holding whatever button you"re holding until the Recovery Mode screen appears (the iTunes icon with a cable pointing to it and the text Connect to iTunes).

If the screen turns from white to black, you"re in Recovery Mode. At this point, you can use the onscreen instructions in iTunes to Restore your iPhone from backup or Update the operating system.

In some cases, you can hit a problem when restoring the iPhone that prevents you from completing the process. For example, you might get the 4013 iPhone error.

Device Firmware Update (DFU) Mode is even more powerful than Recovery Mode. It lets you turn on the iPhone but prevents it from starting up the operating system, so you can make changes to the operating system itself. This is more complex and tricker, but it"s worth trying if nothing else has worked. To put your phone into DFU Mode:

If you’ve tried all of these steps and still have the problem, you’ve likely got an issue that you can’t fix. You should contact Apple to make an appointment at your local Apple Store for support.

This article is about fixing an iPhone White Screen, but the iPod touch and iPad can have the same problem. Luckily, the solutions for an iPad or iPod touch White Screen are the same. All three devices share many of the same hardware components and run the same operating system, so everything mentioned in this article can help fix an iPad or iPod touch white screen, too.

If an iPhone screen turns black and white, a setting has probably been changed. Go to Settings > Accessibility > Display & Text Size and ensure Color Filters is turned off. In Accessibility, go to Zoom> tap Zoom Filter and ensure Grayscale isn"t selected.

If you see a vertical green line on your iPhone screen, try restarting the device and updating it to the latest iOS version. You may need to contact Apple support if there"s water damage or hardware damage. As a last resort, consider factory resetting the iPhone.

If you experience a blank iPhone screen that stays black, but you can tell it"s working because it"s making sounds, first make sure the device is charged. If the problem occurs in a particular app, remove that app and restart the phone. You can also try rebooting the iPhone into recovery mode.

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