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This article was co-authored by Linh Le and by wikiHow staff writer, Nicole Levine, MFA. Linh Le is a Certified Mobile Repair Specialist and the Owner of SC Mobile Repairs in San Clemente, California. With more than 12 years of experience, he specializes in smartphone, tablet, and smartwatch hardware repair. Linh has an iTech Mobile Device Repair Certification and an iOS Certification. He holds a Bachelor’s degree from The Franciscan University of Steubenville.
You could almost see it happening in slow motion: your smartphone is in your hand one moment, and the next thing you know, it’s barreling toward the ground in a nosedive. Sometimes the layers of glass and plastic will hold up, but all too often, this scenario will lead to a chipped, cracked, or broken phone screen.
Thanks to the right-to-repair movement, the options for mending a broken phone screen have expanded. Between simple DIY fixes, third-party repair shops, and even manufacturer-sponsored mail-in programs, there’s an option for everyone.
It all boils down to a difficult-to-reach compromise between consumer desires and engineering reality. In other words, we want phones with maxed out displays that also feature an elegant design. However, those slim edges and nearly bezel-less screens have to make some concessions in the durability department.
But regardless of the design specifics, it’s really about elastic energy, according to Red Zombie, a Clearfield, Utah-based repairs and accessories shop.
“When you drop your phone, elastic energy stored in the phone’s glass is converted into surface energy, which is why your glass cracks,” the company notes in a September 2018 blog post. “[W]hen you drop your phone, the force of impact will overcome the surface compression, resulting in small stresses that could lead to the shattering of your screen.”
To combat this reality, manufacturers like Apple and Samsung are constantly experimenting with tougher kinds of glass to absorb the impact. Red Zombie says most companies mix zinc into aluminum to create a strong base for the body of the phone.
Broken screens come in various levels of severity—from light scratches, to spiderweb-like patterns, to entirely missing chunks of glass—and you could be dealing with anything from a completely shattered display and a broken phone, to a simple cosmetic issue.
First, you should assess the damage, which means getting your phone on a solid surface and under a good light, not just giving it a quick once-over before stuffing it back in your pocket. With a little bit of stress testing and careful prodding you should be able to work out whether the screen is about to fall off or fail completely. In a lot of cases it will stay in place, cracks and all, so you can at least keep tweeting, as long as the screen is still visible and functioning.
If the phone is seriously damaged, back up your data as quickly as you can, making sure all of your photos, videos, and important files are saved somewhere else just in case it dies completely and you can’t get the phone working again. If it’s already stopped functioning, then a professional repair is probably your best bet.
The name of the game here is, “hold out until I’m eligible for an upgrade.” If you want to keep using the cracked phone, and don’t want to risk losing glass or slicing up your fingers, cover the screen with a layer of packing tape. Line everything up carefully and trim it with an X-Acto knife, and it may look almostlike a real screen protector.
This is the gussied-up version of the packing tape solution. Using a screen protector ensures you have no seams and a clean line around the edges of the screen. Granted, that might not be much of a concern when there’s a spiderweb of cracks underneath.
It’s possible to replace a broken phone screen on your own. We’ll refer you to iFixit for their excellent, step-by-step guide with photos. A few key things to keep in mind here: Before you decide to go this route, look into the cost of a replacement screen. Today’s phone screens, which incorporate touch interaction and possibly biometric sensors, don’t come cheap.
You should also look into the warranty situation. If you’re the kind of person who is willing to fix a phone yourself, you’re probably not too worried about maintaining your warranty—but it still can’t hurt to know if you’re going to void it.
Finally, unless you’re already accomplished at repairing modern solid-state electronics, you probably lack the specialized tools you’ll need for the job. Luckily, iFixit sells a handy kit that includes pretty much everything you’ll need, with the possible exception of the iOpener, a tube you heat up and apply to the phone to soften its adhesives.
You can always just take your broken phone screen to a professional repair shop. If you’re an iPhone person, look for your local Apple Store here or consider trying out Apple’s mail-in repair program. Best Buy will work on iPhones and Samsung phones. And finally, UBreakIFix has more than 700 locations across the country.
Kevin is a writer and editor living in Brooklyn. In past lives he’s been an economist, computer salesman, mathematician, barista, and college football equipment manager.
Before joining Pop Mech, Courtney was the technology reporter at her hometown newspaper, the Pittsburgh Post-Gazette. She is a graduate of the University of Pittsburgh, where she studied English and economics. Her favorite topics include, but are not limited to: the giant squid, punk rock, and robotics. She lives in the Philly suburbs with her partner, her black cat, and towers upon towers of books.
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Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.
If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.
Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.
The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.
Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
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There"s nothing that can ruin your day quite like cracking your smartphone screen. Whether it was a fall, a throw, or just cosmic misfortune, you"re going to want it fixed fast. But you have a decision to make: Should you do it yourself or turn to a repair professional?
Believe it or not, everything you need to replace your cracked phone screen is available online, but it"s not as easy as it sounds. Before you head to eBay®, ask yourself these questions to make sure you"re ready to take on this challenge:Do you have any electronics repair experience?If your only electronics repair experience is changing the batteries on the remote, then you probably aren"t qualified to take a screwdriver to a smartphone. Smartphones are complicated machines, and one teeny-tiny misplaced screw or damaged flex wire could cause the device to no longer work. If you do have some electronics repair experience, a phone screen replacement is among the simpler smartphone repairs to complete.
Do you have a safe workspace available?Professional repair experts have workspaces set up with everything they need to complete cracked screen repairs safely. This usually includes helpful items like a magnetic work mat, suction cups, and an antistatic wrist strap that keeps repair experts grounded so they don"t accidentally zap the electronics they"re working on with electrostatic discharge, or ESD. Without these workspace essentials, it"s difficult to complete a safe cracked iPhone screen repair or Samsung cracked screen repair that will hold up over time.
Are you worried about voiding your warranty?Before starting a DIY cracked screen repair, it"s important to check the device"s warranty. If it"s a relatively new device, it may still be under warranty, and you might be eligible for a free or low-cost repair or replacement. Once a device is worked on by anyone other than a certified repair provider, the warranty on that device is void and the manufacturer will not be able to help if there are any other problems with it.
Do you want to risk the device"s water resistance?Certified repair providers are given specialized tools and equipment so that their repairs meet the high standards of big manufacturers like Apple®, Google®, and Samsung®. One of those tools is a special sealer that allows a device to retain its water-resistance after a repair. Without this machine, a device will no longer be resistant to water damage and the chances of inflicting further damage are much higher.
The internet is a strange place, and you shouldn"t trust everything you read when searching for how to fix a cracked phone screen. This especially applies to DIY fixes related to electronics. We"ve seen some funny ones, but these are mostly tips that will do more damage to your device than help. Here are some of our favorites and why they"re false.
While cracks in a screen could be equated to cavities, toothpaste will do nothing but create a giant minty mess on your screen. Some types of toothpaste are grainy and could be considered mildly abrasive. The thought is that rubbing this abrasive into the screen will buff the cracks out, but the screen is too thick, the cracks are too deep, and most kinds of toothpaste aren"t abrasive enough for this hack to work.
The thought behind using an eraser is similar to the toothpaste hack. The thought is that the eraser can buff out the cracks. While it"s true that an eraser will have more buffing power than toothpaste, the screens on electronics are just too thick and most cracks and scratches are too deep for this to have any effect.
Nail polish is great for fixing runs in pantyhose, but it won"t do the same for your phone screen. Please avoid using it or any other beauty products on your broken phone screen.
No. While using a liquid glass screen protector could potentially help to prevent screen breaks, it will not help much if the screen is already cracked. It could make a tiny, hairline crack less visible, but it will not fix it and will likely just make matters worse. If the liquid glass were to seep into the already present screen crack or the surrounding housing and touch any of the internal components, your phone could stop working altogether.
No. It may help to make your phone clean look really clean, but that’s about it. You should always avoid using abrasives and liquid on your device—if any were to get into the speakers or the ports of the device, you’d have a much bigger problem on your hands.
Cost is always an important factor when deciding whether to do something yourself or go to a professional. When it comes to repairing phone screens, there are two main components that can affect the price:
The age and brand of the broken device have the most impact on what the price will be. Parts for older devices will be cheaper than newer devices, but the parts for older devices might be more difficult to find. Repair professionals often have deals with companies like Samsung and Google to receive parts directly from their manufacturer, a perk not available to a person buying a part online.
A device with extensive damage is more likely to have collateral damage to other parts that may need to also be repaired. The more that needs to be replaced, the more expensive a repair would be.
The only way to know for certain the cost of fixing your broken phone is to price out the parts, or to bring your device to a repair expert for a diagnostic test.
Now you have the information you need about repairing your broken phone screen. If you decide that a DIY replacement is not the route you want to take, we"re here to help. Stop by the nearest uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store for fast, affordable cracked screen repair.
Whether you decide on a DIY fix for your cracked phone screen or to bring it to a repair professional, be sure to take steps to prevent another mishap in the future. Here are some great ways to prevent a cracked screen from ruining your plans.Get a protective phone case.A case that protects every edge of a device and has a lip over the screen is the best tool in protecting your device from damage. They"re so widely available and can be customized in any way imaginable. This one feels like a no-brainer!
Use a screen protector.A protective accessory for your smartphone that might not be so obvious is a screen protector. The best and most resilient are made of tempered glass, but other more affordable materials will also provide protection against scratches and cracks.
Protect your device with phone insurance.Drops, spills, and breaks happen to all of us. Phone insurance from Asurion provides coverage not only for a cracked screen but also other common mishaps like water damage, loss, and theft. Learn more about Asurion phone insurance plans today.
Once your smartphone is confirmed as eligible, we’ll provide you convenient repair options, such as dropping it off at one of our authorized repair locations, having one of our expert repair technicians come to you, or mailing your device to us.
On top of call difficulties, a broken speaker can also cause problems when watching videos or listening to podcasts. First, carefully check your phone to determine if there is any external damage. If nothing is visible, make sure the latest software update is installed on your device. In addition, try some basic troubleshooting by turning your phone on and off while leaving it unplugged.
If you’re covered by one of the Verizon device protection plans such as Verizon Protect or Total Mobile Protection, you can always reach out to Tech Coach. This personalized support service connects you with live, US-Based tech experts who can walk you through next steps on repairs. If you don’t have either plan, the app is also available for purchase separately for $9 per month. For New York residents, Tech Coach is available for $4 or $5 per month depending on the type of device.
Once a phone has water damage — from small spills to a full liquid plunge — there’s often no easy fix. The first step should be to check if your smartphone’s Liquid Contact Indicator has been activated. Most models, including Apple, LG and Samsung, have small visible indicators to show whether water damage has occurred. Consider peace of mind for those inevitable accidents with Verizon’s Verizon Protect or Total Mobile Protection. Not only is your phone covered if it gets water damage, you may be eligible for a full replacement that same day.
From the rays in a hot car to a sunny day spent at the beach, high temps and direct sunlight can cause serious and lasting damage to a smartphone. Extreme heat can damage a smartphone’s internal components and result in slower speeds or even loss of data. And often the damage is not visible from the outside.
Before you panic, get your phone back to room temperature and exit all apps. Look over the exterior of the phone to see if the battery, which is especially sensitive to extreme heat, has leaked. And in all future situations, make sure to follow manufacturer recommendations. For example, Apple recommends not using a smartphone in temperatures above 95 degrees Fahrenheit.
We are also a family owned and operated business out of Boca Raton, FL, and our business is refurbishing large volumes of salvageable combos (Cracked Glass Good LCD) such as the ones that you buy. We can give you a credit for each combo that we refurbish based on the units that you provide for us to work on. We have a very transparent process and would like the opportunity to serve you. We have the capacity to handle large volumes and would very much like to get in touch with you to discuss our capabilities and show you how we could improve the margins in your buyback business and possibly reduce your need for working capital. Please reply if interested so that we can set up a time to talk. I assure you that it will be a good use of your time.
BELLEVUE, Wash. — September 16, 2021 —T-Mobile (NASDAQ: TMUS) today announced it will soon offer in-store same day device repairs at 500 stores across the country – with more on the way – and is adding new Protection<360>® benefits for customers, all starting November 1, 2021.New in-store authorized repair locations.T-Mobile is upgrading 500 stores across the country to now include in-store device repairs by industry-certified experts from Assurant, with more locations to come. This is the first time T-Mobile will offer in-store repairs, and service locations are coming to nearly every major city across the country. Starting November 1, customers with Protection<360> can check theT-Mobile Store Locator to find an authorized location and then use the online appointment tool (coming soon!) to get same-day repairs right inside a T-Mobile store. Repairs will be completed with some of the most highly-credentialed mobile repair technicians in the industry — that use only manufacturer-approved parts and are committed to fast and reliable service.
More claims included every year. T-Mobile’s upgraded Protection<360>, provided by Assurant, will now cover up to five claims per year. This is more than the industry standard of just three claims per 12 months.
These new benefits top an already-packed list of device protections loaded into Protection<360>. Starting at $7 (+ tax) per month, Protection<360> also includes:Accidental damage, loss, and theft coverage — including next business day replacements
T-Mobile customers can add Protection<360> when they make a qualified T-Mobile device purchase, completed repair,lease or finance – or up to 30 days later – in a T-Mobile store, online or by calling their T-Mobile Team of Experts.
$29 Screen Repair: This applies when and where service is provided through Assurant-authorized repair centers, which include T-Mobile service and repair locations when and where repair service is available; otherwise, we’ll provide a replacement device and collect the appropriate accidental damage service fee/deductible based on device tier.
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.
As often as you use your smartphone, it’s almost inevitable that you’ll eventually drop it. You may be extremely careful, but it only takes one fumble for your phone to tumble. While iPhone screens are designed to withstand impact, you might still end up with a shattered screen.
The good news: a broken screen doesn’t mean your phone is kaput. In fact, if only the glass is broken, the fix is quick and inexpensive. The bad news: if the LCD screen is broken, you’re looking at a pricier repair.
If you’ve looked into replacement parts, you’ve likely come across two very different options: a glass screen, and an LCD screen. While the first option is cheap, the second is definitely not. Here’s the difference:
1. The glass screen is the exterior layer on your phone’s display. While it is specially engineered for durability, it’s still just glass (between layers of plastic film), which is why it’s not very pricey to replace.
Most of the time, the damage to your screen will be pretty obvious. You’ll see the spider web patterns of shattered glass across the front of your iPhone. Occasionally, however, the glass screen will be intact, and you might not realize the damage until you try to use it. Whether the damage is visible or not, it’s a good idea to run a quick diagnostic to determine the extent of it.
If you encounter any of these problems, you’re dealing with a broken LCD screen. If the glass is shattered, but the display is clear and touch capability is working, that’s a good sign. The problem is probably just the glass screen.
Whether you’re dealing with cracked glass or a broken LCD screen, you can find a quick, reliable repair service at FastPhoneRepair.com. Our qualified technicians will get your iPhone repaired and up and running again in record time and at reasonable rates.
There are several issues that could cause your iPhone to not power on. Finding a repair shop that can offer a comprehensive diagnostic service is key. That’s why at uBreakiFix, our diagnostic services are completely free. Even if your phone won’t turn on, we have you covered. One of the most common iPhone issues is LCD damage. If the LCD is damaged from a drop or you are experiencing a hardware malfunction, it will look like your iPhone is not powering on.
Another common issue is a damaged or dirty charging port. Dirt and grime can get lodged in your charging port and can cause your phone not to charge. Has your phone’s battery life been less than great? We offer a quick and easy iPhone battery replacement service.
Accidents happen! Cracked screen are inevitable and when it happens you need a reliable repair shop that will provide a high quality and convenient repair. If your screen is broken, you have two main iPhone screen repair options: Glass or LCD repair. The front glass protects the screen and can break on its own. The LCD display controls what you see, and a broken one can look like pixelated lines or just a blank screen. No matter the model of iPhone you have we can fix all screens. iPhone screen replacements are one of the most common repairs we see in our stores.
Replacing an iPhone battery is a quick and easy fix! Our battery replacement service starts with a full diagnostic to see if it’s the battery or some other underlying problem. Over time, batteries naturally tend to degrade and the older your model the more prone the battery is to die. We can help you get the charge back in your iPhone. We have the highest quality batteries available in stock and waiting for you at your local store.
If you have dropped your iPhone in water, the first step is to get your phone to a repair professional as soon as possible. Corrosion can set in and cause circuits to short out, leaving you with very few repair options. We can run a complete water damage diagnostic to see how far along the damage is and if we can get your iPhone back from its watery grave.
A malfunctioning iPhone speaker is typically a software or a hardware issue. When diagnosing your phones sound issues, we first look at the software to make sure it is not due to a faulty app or some type of update issue. Software issues are quick to fix and are typically free under our diagnostics service. Hardware issues are more serious, but our techs are experts at fixing these too. In some cases, you may need a speaker replacement. If your speaker is damaged, it may stop working. We can replace your iPhone speakers the same day you bring it in and for a price that won’t break the bank. Come in for a free diagnostic!
Most of the time, fixing a slow iPhone could be as simple as freeing up space on your device. Keeping hundreds of photos, videos and downloaded files can cause your phone to be slow and deleting these will speed things up. Apps can also be a major culprit of slowing your iPhone down. We suggest removing any apps that could be running "background services" or tracking your location when you’re not using it. If you think you could still use some help optimizing your iPhone, bring it in for a free diagnostic. Our techs are ready to help speed up your iPhone.
At uBreakiFix, we specialize in cell phone repair and cell phone screen repair because we don’t believe that a shattered screen or broken battery should have to ruin your day. Smartphones connect us with the rest of the world and being without this lifeline can be a hassle. Bring your device to the uBreakiFix nearest you for a smartphone repair.
Every mobile phone repair at uBreakiFix starts with a free diagnostic exam, to find the root of the problem and allow the technician to determine the right cell phone screen repair path. Diagnostic exams are especially helpful if the problem with the device is unclear. Once the diagnostic exam is complete, the technician can explain all of your cell phone screen repair options and get started if you want to proceed.
Whether you need a phone screen repair, LCD replacement, water damage diagnostic or clean-up or any of our professional services, you can always be sure that your device is being handled carefully by the most knowledgeable technicians in the industry. Our techs care about you as much as we care about your cell phone repair, so we will keep you updated on every aspect of the repair as it happens. No matter if you have a Samsung, Apple, Sony, LG or any other brand, for our professional techs, no device is too new or too complicated.
Our low price guarantee ensures that you are getting the lowest possible price on your repair. If you can find a lower published price for the same cell phone screen repair, we will happily match and beat it by $5. Every repair also comes with our 1 year warranty should something happen after a phone repair.
We know what it’s like to break your favorite device and we don’t think you should have to be disconnected for any longer than necessary. If you choose uBreakiFix for your cell phone repair, you can be confident that you are getting the best service at the lowest price around. We’d love to complete your cell phone repair and get your phone back to you as good as new.
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