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How to fix the black screen of death problem on your iPhone? This passage will offer you 4 practical methods. hard reset your iPhone, fix via Passvers iOS System Recovery (avoid data loss), restore your iPhone in iTunes, and get iPhone screen repair service.
Case 1: "My iPhone 7 Plus screen goes black and won"t turn on after it was dropped. Though the screen is black, the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"
iPhone black screen is a commonly seen problem that you cannot turn on the device. Usually, the iPhone screen goes black when it comes across a critical system error which can cause the system to shut down.
Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death. When you encounter this problem, don’t worry yet – below are 4 solutions to fix your iPhone which is stuck on a black screen, and they are easy to follow.
Why your iPhone screen is black and won"t turn on? Basically, it could be caused by hardware damage or software issues like a failed software update or system crashing. According to the root, the solution should be different.
Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, unfortunately, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.
Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.
Mostly, when you don’t drop your iPhone but it cannot turn on while still functioning or just keep restarting, this is due to a software problem. As for the software-related black screen problem,in the following parts we will provide 4 viable solutions to repair it.
Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.
If that’s the case, just charge your iPhone or remove the app. If your phone is long time no use, you have to charge it for a longer time (usually more than 30 min) to see it function. And besides removing the glitchy app, you can also check for some updates. Anyway, the fix is easy, so we will not develop more here.
When your iPhone (or iPad and iPod Touch) has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. It’s also an Apple recommended way to fix many subtle system error.
This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and avoid data loss.
Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.
The program can fix iPhone black screen with 3 different modes, i.e., Free Quick Fix, Standard Mode, and Advanced Mode, from quick troubleshooting to deep scanning. You are recommended totry from the free way firstto do the fixes. And in most situations, it prevents from erasing data on your device (except if you use the Advanced Mode).
Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.
Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair the dead iPhone. Select Standard Mode if you don"t want to lose data. (Advanded Mode will deep scan your iPhone and erase all data.)
In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13/14 or other iDevice into recovery mode.
The solution uses iTunes to fix iPhone/iPad that has black screen and won"t turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.
Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.
If iTunes couldn"t recognize your iPhone, you can enter your iPhone into the recovery mode manually. Do the same way as when you try to hard reset your iPhone (
Step 3. Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.
However, the iTunes solution doesn"t work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn"t recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it"s relatively complex, using a way without iTunes (
If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.
If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.
For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with
Fixing your iPhone black screen of death will erase your data or not usually depends on the method you try. The most common methods like hard resetting will not cause any data loss. But if you try to restore your iPhone with iTunes, your data will be cleared.
Here are some points you can pay attention to:Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.
Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.
The iPhone® continues to be one of the most widely used smartphones available and it"s not hard to guess why. Apple® products are accessible, easy to use, and pair effortlessly with the other devices we use every day.
We use our iPhones for everything from work to staying connected to family, so it can be a huge hassle when it stops working. Despite their durability, iPhones can still break or malfunction and a common issue Asurion Experts see regularly is what"s called the "black screen of death."
Almost every electronic device has its own version of a "screen of death." Computers and laptops have the "blue screen of death" and game consoles have the "red ring of death." This phrase is used to identify issues that the device is facing that are serious enough to cause the device to become completely non-working, often needing professional intervention to repair.
In the case of the iPhone black screen of death, the device"s screen is blank and won"t respond to touch, but you can tell by vibrations or sounds that the phone is still functioning. This is an immensely frustrating issue to face because, without screen visibility or touch responsiveness, your iPhone is not much more than a vibrating paperweight.
When your technology works, your life does too. Asurion Experts have the tools and experience to help fix problems in more than 6,000+ devices, and the iPhone is no exception. While it"s true that many of these "issues of death" are serious malfunctions, very few of them are irreversible. Here are the tactics our experts recommend to diagnose and troubleshoot your iPhone"s black screen of death and get it working again.
Most often, a black screen of death issue can happen from damage to the screen during a bad drop or accident. If the components connecting the screen to the motherboard sever, the phone screen will be unresponsive. But the black screen of death can also happen because of software issues in the device. Malfunctions with an iOS upgrade or downgrade can potentially cause the issue, as well as complications from attempting to jailbreak or modify the firmware on your own.
No matter how the black screen of death in your iPhone occurred, there are a few troubleshooting methods that you can use to try to fix it or at least prevent the issue from permanently affecting the data or photos you have stored on the phone.
The very first troubleshooting trick to try is just making sure that your device is, in fact, a victim of the black screen of death. A drained battery can look just like this issue, so it"s important to rule that out first. Connect your device to a functioning power source, and wait for it to respond. If you see the Apple logo or another interaction on the screen, you"ve solved it. If you continue to see no response from the screen or the device vibrates as if it was charging, you know with certainty that you"re facing the black screen of death.
Malfunctions within app software can also cause iPhones to have the black screen of death. All apps are not created equal, and if your iPhones current software is not compatible with a particular app, you could get a screen malfunction. In this case, killing the app should enable your screen again. To do this, swipe up or quickly press the home button twice (if your phone still has one) to see all of your open apps. Swipe up on your recent apps to identify which is causing the malfunction and close it. With the app closed, you should be able to have full responsiveness on your screen again. If the problem persists or you can"t access your apps due to a blank screen, you"re likely dealing with a bigger issue.
If you"ve encountered issues with your favorite electronic devices before, you"ve probably heard someone say, “Well have you tried turning it off and back on again?". This may not sound like the most helpful advice, but it"s actually the first thing our experts suggest when facing a potential software or hardware issue with your iPhone. Turning a device off and back on again is sometimes called a forced restart, or a hard reset. Doing this simple action forces your iPhone to power cycle and in turn, clears its short-term memory. This will not wipe your device or remove any of your data; it just gives the device an opportunity to clear all open applications and start fresh. If your issue is being caused by a rogue app or malfunctioning system process, the force restart will clear it.
If none of the aforementioned troubleshooting tips solve your iPhone"s black screen of death, it"s time to consider heavier duty fixes. iPhones have a special troubleshooting tool called "recovery mode" that allows a computer to diagnose and attempt to fix software issues.
Situations like these are why it is beneficial to perform a backup on your iPhone from time to time. That way, if something goes wrong, you"ll have a recent backup to restore from. Need help? Check out our guide on how to restore your iPhone from a backup.
If after these troubleshooting tips, you"re still left with the black screen of death, it may be time to consider a factory reset for your iPhone. Factory resets should always be the last thing you try because unless you have backed up your iPhone recently, you risk losing your data. But if a truly sinister bug in your system is stopping your screen from working, a factory reset could take care of it.
Summary: The blog sheds light on 5 solutions to fix iPhone black screen of death and at the end, highlights a reliable approach to recover files just in case things go south.
“It goes like this. I always check my iPhone 13 within five minutes of waking up but this time the screen is completely black. I hold down the lock and home button multiple times but is of no use. Immediately I kept my phone on the charger and fortunately, it turned on but is stuck on the Apple logo for like 4 hours and nothing else. There’s more to it, I don’t have any backup of my phone and have some important documents and pictures in it. Can someone suggest to me how to fix the iPhone black screen of death but more importantly, how can I recover my data?”
Black screen in iPhone arises due to software or hardware issues. Firmware modifications, dropping the iPhone on the surface, iOS upgrade/downgrade, jailbreaking it, etc., are some of the common incidents that lead to black screen errors. But these 5 effective solutions can definitely fix the iPhone black screen of death error effectively.
One of the reasons why your iPhone is stuck on black screen could be due to the drained battery. Connect your iPhone to a power adapter and then press the ‘Home’ button, wait for a few minutes till the icon appears.
If the screen went black just after launching a particular app, then that app is the cause of the problem. To fix black screen of death, quickly press the ‘Home’ button twice, then swipe the screen left or right to see a list of recent apps. Swipe on that particular app to close it, and press the ‘Home’ button again to return to the home screen. Now, launch that app to check whether the issue is resolved or not.
You can restore your iPhone to Factory Settings via iTunes but doing so might wipe out all data. If you have a backup, then you’re good to go else you need to consider an iPhone data recovery software to recover lost data after the reset.
If all the above-mentioned methods didn’t fix the black screen of death, it is much likely a hardware issue. A Hardware fault is beyond to fix at your end, hence, take your iPhone to Apple for warranty coverage.
Reminder: These 5 methods may fix black screen of death but in the process, you may end up losing all your data. In case, you haven’t backed up your data, you can leverage Stellar Data Recovery for iPhone. A tool specifically designed to recover your lost data from your iOS device, iTunes, and iCloud backup.
Now you know the 5 best solutions to fix the iPhone black screen of death error, you hold all the cards. Nonetheless, your objective is not only constrained to fixing the issue but to safeguard your data. Backing up your data will avert the disaster of data loss and just in case, you don’t have a backup, Stellar Data Recovery for iPhone works as an antidote.
24 comments I have a new iphone 11 and issue with black screen. The method 3 works but not permanently, black screen keeps coming back out of blue. Should I try method 4? Authorised service says all is fine with the phone, after the check up, but I still have the black scree issue. Thank you! Hi Neda,
Thanks for reaching out. I know how annoying it might get you to face this issue rigorously. As you mentioned, it’s your new iPhone 11, and I suppose it is under Apple Warranty. So please use it because even if you followed Methods 3 and 4, there wouldn’t be any assurance that the issue would get permanently resolved. The best advice is to replace your new iPhone 11 with the authorized Apple Service Center, which they will do for free.
I hope it gets resolved. I have bought Apple 13 pro three month ago and facing an issue with the black screen, also incoming and outgoing calls. I went to the Apple Store in Stratford Westfield Centre and they could not help, after diagnostic tests. The store manager refused to change my phone even under one year varianty. I am devastated with Apple support service and the new phone I have is not working.
I understand your concern and would suggest you to please escalate the matter to that store’s superiors. You may even contact Apple customer care and tell them the scenario and let them know that your iPhone is under warranty. As a proof, if you can then try to record this issue while using it. If this Apple store in Stratford was unable to resolve it then there might some other way to figure this out.
New iPhones have almost no buttons, which is great for maximizing screen size, but can cause a problem when the screen goes black and won"t turn on. An unresponsive touchscreen will turn your $900 smartphone into an expensive brick.
Luckily, there are ways to fix nearly every "Black Screen of Death" glitch on your iPhone. Depending on the problem, you might just need to leave the iPhone alone for a while, or plug it into your computer.
Plug your iPhone into a working charger and leave it for at least an hour. If you come back and it still won"t turn on, then you can move onto the next steps.Quick tip: You should also feel the back of your iPhone, without its case. If it"s incredibly hot, your iPhone might be overheating and will need to cool down before you can use it again. Leave it in a cool area for a while.
Hard reset your iPhoneOn an iPhone without a Home button (iPhone 8 and newer): Press the volume up button, then the volume down button, and then press and hold the side button until you see the Apple logo appear.
Recovery mode is a feature that lets you connect your iPhone to a computer so the computer can repair it. It usually does this by installing a fresh version of iOS, the software that your phone runs on.Quick tip: There"s a chance that putting your iPhone into recovery mode may factory reset it, erasing all of its data. Treat recovery mode as a last resort, and if you have the chance, make sure to back up your personal data.
If none of these solutions work, then you"ve run into a problem that you probably can"t fix on your own. It"s probably a hardware issue — for example, the wires that power your iPhone"s screen might be faulty.
Hitting an unresponsive black screen can be scary, especially if your iPhone plays a critical role in your job or social life. So once you"ve fixed the black screen, take steps to make sure that it doesn"t come back.
Despite its price, the iPhone is a delicate device that needs to be handled carefully. Obviously, this means that you shouldn"t drop it or smother it in honey. But it also means that you need to keep track of its temperature.
An iPhone that gets too hot or too cold will shut down and give you a black screen — worst case scenario, your battery might short out permanently. This can be a big problem if you"re trying to run multiple high-performance apps at once, or have your iPhone in a thick case that traps heat.
If you keep hitting black screens despite uninstalling recent apps, there might be an issue with your version of iOS. You can put the iPhone into recovery mode, like we described earlier, or you can factory reset it.
Factory resetting an iPhone will erase all of its data, and return the phone to the state it was in when you bought it. It"s an extreme but incredibly useful way to fix major glitches.Important: Be sure to back up your personal data before performing a factory reset.
To factory reset your iPhone, open the Settings app and tap General, then Reset iPhone. On the screen that appears, select Erase All Content and Settings.William Antonelli
What is the real story?I have an iPhone 5C I have never dropped it nor does it have water damage, before I went to sleep I was working fine when I woke up the screen was completely black! I can still receive calls(it rings but I can"t answer) and It playing my music(Through headphones). What do I need to do?
If you’re seeing a black screen from your iPhone device and it’s not turning on even after several long presses on the Sleep/Wake button, you can suspect that it’s now suffering from the Black Screen of Death issue. Let’s explore the reasons why this has happened and how you can fix such problem.
Check here: Download FoneDog iOS System Recovery to repair black screen iPhone and fix other system errors easily. If you don"t want to use an automatic tool, we have also collected some information and solutions below so you could have a try.
The Black Screen Death issue is a widely-known issue in desktop computers and laptops wherein users are just seeing a black screen on the computer monitor. And now, this one is already happening on mobile devices too, especially iPhone devices.
If your phone is showing a black screen, it could be caused by hardware damage or failed software update. If the black screen issue has brought you some trouble, you"d better reset your iPhone to fix it.
A possible cause of the Black Screen of Death issue on iPhone devices is a hardware fault or damage, which can be due to accidentally dropping the device or getting it soaked in water for a long time.
Such events might have damaged the hardware components of your iPhone, which has led to the black screen and being unable to turn on your mobile device at all.
If you believe you’re always very careful not to drop your iPhone on the ground or not even get it wet by water or sweat, then it’s likely that the cause has originated from the software part.
If you did a recent update on your device but it failed to get completed, such event could have possibly got the phone system to be corrupted, leading to the black screen issue you’re now encountering.
If it’s a hardware damage that has caused your iPhone device to just show a black screen, the only thing you can do is to bring it to an authorized Apple service center and have it checked by mobile hardware specialists. By doing so, you can determine how such hardware issue has happened and how your phone can be fixed.
The black screen issue is truly bothersome, but you can try fixing it through the common solutions that people mostly perform on their iPhone devices. Follow through on the solutions below and see if the black screen issue has been fixed from your phone.
Forcing your iPhone device to restart can help the internal system to terminate all its ongoing processing (including those that might be causing the black screen issue to keep on showing) and re-initiate them correctly.
If the force restart didn’t work, you’ll now need to restore the factory settings of your iPhone device. Take note that this should be your last option, as doing this approach will erase all your phone"s current data.
While the iTunes is being installed or launched, connect your iPhone to the computer. And make sure that it will be detected by the program through finding the iPhone icon appearing on the menu row on the upper left corner.
If you are worried about the data on your iOS devices will be erased after choosing the Restore iPhone option, you can use FoneDog Phone Transfer to help you transfer the data backups from your PC to your iPhone later.
If it’s because of a recently failed software update that got your phone into showing the Black Screen of Death, you’ll now need professional help on this matter. We introduce to you our FoneDog – iOS System Recovery.
This is a professional tool that offers easy and comprehensive instructions for resolving many pertinent iOS issues including the Black Screen of Death on different Apple devices such as your iPhone. It supports the latest iOS version and iPhone model. Get thefree trial here:
To begin, download our FoneDog – iOS System Recovery application and install it on your desktop computer or laptop. Once done, launch the program, and while waiting for it to run open, connect your iPhone device to the computer.
After launching FoneDog and connecting your iPhone to the computer, check the program if it has already detected your mobile device. If it has, you can proceed to the next step.
To recover the iOS system of your iPhone device, you’ll need the firmware that corresponds to the model of your phone and the iOS version it currently has. Still, in the “iOS System Recovery” page, there are drop-down fields for you to select but only do so when FoneDog toolkit wasn’t able to detect the correct specs of your iPhone device. Please take note that only the latest firmware is available for download, such as the ones for iOS 10 version. Click the “Repair” button to download the firmware. Once done, click the “Select” button to commence the system recovery and repair procedures.
After downloading the firmware for your iPhone device, FoneDog will immediately start the repair process. To ensure that the system recovery and repair will be successful, make sure not to unplug your phone from the computer, and don’t attempt to use it while this process is taking place to prevent having your device getting “bricked”.
Once the system recovery and repair has completed, FoneDog toolkit will show you a confirmation message indicating that you can now reboot your phone. Turn it on and see if the black screen issue is solved.
Resolving the Black Screen of Death issue of your iPhone device can be very infuriating, especially if it happened at a time where you needed your phone the most. If it’s due to a hardware damage, there’s nothing you can do about it except to bring it to a mobile repair specialist and have a complete check on its hardware components.
iPhone is one of the best smartphones in the world. However, its premium price does not ensure that there is never going to be an issue with iPhone. The most common issue that most iPhone users report is that their iPhone is turned on but the screen is black for some reason.
Hence, even when the iPhone is ringing, they cannot pick up the phone as the screen is completely black. If you are facing the same issue, we will illustrate all the possible ways how to fix black screen problem on iPhone.
Before understanding how to solve a problem, you have to understand the cause behind the problem. An iPhone screen can go black due to software as well as hardware issues. If any important software crashes suddenly, the screen can become black and freeze, and you have to hard reset your iPhone to fix it.
On the contrary, if it is a hardware issue, the fix could be elaborate, and in the end, you may have to take your iPhone to a technician to fix the issue. To understand the hardware issue in detail, you have to understand what is inside an iPhone.
There are two main parts that could be responsible for your iPhone screen going black. They are iPhone‘s display and iPhone logic board. The logic board is responsible for all the operations on an iPhone. Therefore, the logic board dictates what to show on display.
If the cable that connects the display with the logic board goes bad, the display won’t show anything other than a black screen. For example, if it is dislodged, your display will go black, but you can connect the cable to fix the black screen issue.
On the contrary, the display has two main parts, namely LCD screen and the digitizer. The digitizer is responsible for converting your touches into digital signals. Therefore, even when the screen is black, your swipes and touches may work. This means the screen has gone bad while the digitizer is still working.
Besides, each component of the screen connects to the logic board separately, and any dislodge or broken cable connectorcan be responsible for the black screen.
There are two scenarios – either your display cable is dislodged from the logic board or your screen is broken. Both scenarios can occur if you have dropped or knocked your iPhone. If you have dropped your iPhone, it is more likely that your screen is broken. If you have knocked it against anything, it is very likely that the screen is dislodged.
If it is broken, you have to replace the screen which will cost you a lot. In fact, it is better to buy a new iPhone than to replace a new screen. If it is dislodged, you have to reconnect the cable, and it hardly costs anything in comparison. In fact, repairing of the dislodged screen is done free of cost at Apple Store.
When your iPhone restarts, you can get rid of any app that caused the crash so that it never occurs again. You can even update the app in case the issue is fixed in the new version.
Alternatively, you should charge your device and then go for force restart. This is because when the screen goes black, you cannot see the charge percentage. If the charge is low, the screen can blackout completely.
In fact, if the charge is zero, the phone will not turn on, and the screen will be black. Therefore, at least charge your device for 30 minutes and then force restart. If you connect the charger and the iPhone is not showing any indicator light of its charging status, you should force restart the device while it is plugged in and then let it charge as normal.
If you have tried out the previous solution and it is not working on your iPhone, you have to go for iOS restore your iPhone through iTunes. It is an advanced solution, and it should only be carried out when the problem is complex, and every other solution fails. It solves any issue arising from app, firmware, and even malware.
You will need a computer or Mac with iTunes installed. In fact, you should do it where you generally take backup. Connect your iPhone to your computer through lightning cable and
Note that your iPhone data will not be erased. At times, the downloading process could take more time than usual, and your device may exit the connection to iTunes. In that case, you have to reconnect by following all the steps mentioned above.
If Recovery mode restore has not worked on your iPhone, the last option you have is DFU mode restore. It is not recommended as you can brick your iPhone if anything goes bad. That is why you should avoid the step if you are not confident. However, if you want to go for it, here are the steps.
Once you see on iTunes a message that it has detected your iPhone, you can release Volume Down button, and you have to follow on-screen instructions to finish DFU mode restoration process.
Note that if you see Plug into iTunes message on your screen, this means it is not in DFU mode. You have to start over again. Let us repeat again that you can get the job over with an Apple expert who has done DFU mode instead of you trying it out for the first time.
iPhone black screen of death can be due to software as well as hardware issue. Considering software issue, we have provided the solutions. You should try them out before concluding that the issue is due to hardware. In that case, you have to visit an Apple store or an Apple technician to replace the screen or fix the dislodge issue.
One of the most concerning issues to plague smartphone users is a black screen, often referred to as the “black screen of death.” However, despite the harsh name, this issue can be remedied in several ways.
To fix a black screen on an iPhone or Android, the first (and easiest) step is to do a hard reset. This basically entails rebooting the phone’s software. A hard reset can be performed right on your phone, although the process differs depending on what type of device you own.
If you’re still staring at a blank screen, it’s possible that the cable connecting the logic board to the LCD screen has become disconnected. This can occur if you accidentally drop your phone a few times. In order to regain your screen’s functionality, the cable will need to be plugged back in.
If you want to repair a broken iPhone or Android this way, it’s best to seek help from a professional. While you may find DIY instructions online, you could risk causing irreparable damage to your device if you don’t know what you’re doing. So, if you suspect that your phone’s LCD cable is disconnected, search for a place in Las Vegas that fixes phones.
When your phone screen goes black randomly, it may be an indication that something is wrong with your operating system. In that case, a factory reset is often beneficial. During a factory reset, your device’s data and settings are completely wiped, returning the phone to its original state (i.e., the state it was in when you first purchased it).
Not sure how to do a factory reset on an iPhone or Android? The process is more involved than that of a hard reset but can still be done with moderate ease.
If you’re an iPhone user, you’re bound to be aware of one thing; the iPhone is most definitely a very durable smartphone. If you buy an iPhone once, it’ll definitely last you in the years to come making it in all honesty, a worthwhile investment.
However, even if the iPhone is a durable device in itself, longevity lies in good maintenance of the device. You can stretch out the functional duration of the phone if you actually look after it with care. This doesn’t mean in any way that taking care of your device will result in life-lasting performance of the phone. Eventually, most smartphones end up with one issue or the other due to the wear and tear that comes from its usage.
One such issue that sometimes springs up is the iPhone Black Screen of Death, where the phone’s screen is black but the iPhone still works. Sometimes, the screen might be off too and regardless of trying, the screen remains off. From what we’ve seen, this issue is not too uncommon and it can happen due to multiple reasons. A few of these reasons include:
Before you start losing your mind and stressing out, there’s a number of things you can do to try and resolve the issue while sitting at home. Even though there’s a probability that there’s a hardware issue at play here, we recommend you to try some troubleshooting first. If nothing else, you’ll have a fairly better idea of why you’ve been cursed with the iPhone Black Screen of Death.
This is probably the first and the most obvious thing that came to your mind and you did it already. Regardless, it’s still important for us to mention this. This is usually the case, if not just the screen but the phone is off altogether. For this problem, as simple as it seems, just plug your iPhone into a charger and press the home button. If the apple logo appears, you’re safe and have just averted a rather uncomfortable experience.
If you’re experiencing the situation where your iPhone’s screen is black but the iPhone still works, there’s still something you can do. You’ll know your iPhone is turned on because you’ll be able to hear notifications from text messages or calls, but the screen will be pitch black with darkness and also be unresponsive. This is not an uncommon problem and has been reported by many iPhone X users in particular. The problem has been experienced in other iPhone models as well.
If you’re stuck where the screen is black but the iPhone still works, a potential reason for this to be happening could be because of a software issue. This problem usually suggests that the iPhone is frozen or is crashing. Luckily what you can do here is reboot your device. What’s even better is that rebooting an iPhone is a very simple task with almost non-existent difficulty. Restarting you iPhone will depend on the model you have. Methods for force restarting all models have been explained below:
If you have an iPhone X, iPhone 8 Plus or an iPhone 8, restart your device by pressing the Volume up button first. Right after, press the Volume Down button followed by pressing and holding the power button. This process can take up to a few seconds so be patient and keep holding the power button till the Apple logo appears on the screen.
If you have an iPhone 7 or an iPhone 7 Plus, you can force restart it by pressing and holding the power and volume down button together, at the same time. Hold the buttons till the Apple logo appears.
For an iPad, iPhone 6S and all other previous models, press and hold the power and home buttons together, at the same time. Hold the buttons till the Apple logo appears on the screen
If you’re experiencing the screen going pitch black then there’s a high probability that this is an isolated software issue with the app you are using. The other possibility is that the app could be loading something. This happens many times with streaming apps like Netflix or YouTube, particularly if you have a slow internet connection. In such a situation, the best thing to do would be the following:
If you’ve tried all of the above and it hasn’t helped, then we suggest you contact an expert to handle the problem. In this case, the most probable cause for the iPhone Black Screen of Death could be a hardware issue on the inside. It could be a result of wreckage in case you dropped your phone. There’s a chance the LCD cable has been dislodged due to the physical impact. If that is the case, you don’t need to worry because the repair procedure is fairly simple. However, if the damage is more extensive such as the LCD breaking, it could take a heavy toll on your wallet. Sometimes, both these situations can occur from water damage as well.
Under no circumstances, do we advise you to try and repair your iPhone by yourself. We don’t advise it because you’ll probably end up doing more harm than good without the proper tools or knowledge. Don’t make things worse by attempting self-repair just so you can save money on repairs by an expert. However, if you’re a rebel and wish to challenge the system, we recommend you to use a repair guide. You can find a lot of those online. Most of them being excellent too.
We still, recommend you to reach out to an expert. If you’re worried about the costs, you don’t have to be too worried. Luckily, there are many experts out there in the market who can repair your iPhone for considerably lesser costs. Regardless of what issue it is, they’ll deliver quality work and it won’t be too heavy on your wallet either. These days, there are some repair companies who’ll come to your doorstep within an hour or two after you call them and repair the phone right there and then. That way, you won’t be too worried about privacy concerns either!
We acknowledge that reading this article may not have magically worked in fixing your iPhone’s black screen because the issue is in most cases, driven by a hardware fault. We still hope that you found this article helpful.
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.
If your iPhone 11 has been exhibiting this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.
Choose one of the options below to have your iPhone 11 serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.
If your iPhone 11 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
While your iPhone is connected, follow these steps:On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
"I have an iPhone X which I bought less than a year ago. Everything works fine, but there is one problem: When I use the iPhone normally, the screen suddenly goes black, but the phone does not turn off. When I press the lock button, the iPhone will lock, and then after I unlock it, I can continue using it normally. Then the screen goes black again after some random amount of time. It"s really frustrating. Any ideas of what this is and how to fix it?"
The problem that the iPhone screen goes black randomly during normal use is bothering many people. According to some users, this problem happens when turning the iPhone into landscape orientation, opening certain apps, or a few minutes after unlocking. So, what"s the reason behind this problem and how to fix it?
If your iPhone hasn"t experienced a drop, hit, water damage, high temperature, or screen replacement, then this problem is probably caused by software glitches. So, you can take the following methods to fix the problem and stop your iPhone screen from going black randomly.
When your iPhone encounters some minor problems (like the screen going black randomly) but still works, force restart (or hard reboot) is the first solution you should try. A forced restart will close all running apps, release memory, and refresh the system. This helps repair some problems and won"t cause any data loss on the device. To force restart your iPhone, follow the steps below according to your model.
iPhone 8 and later: Press and release the Volume Up button. Press and release the Volume Down button. Then press and hold the Power button until the Apple logo appears.
Insufficient storage may also cause the iPhone screen to go black randomly. So, go to Settings > General > iPhone Storage to check your remaining storage. If you have less than 3GB of storage left, clean up unnecessary contents and temporary files to free up the iPhone storage space. Then observe the iPhone for a while to see if the black screen problem has been fixed.
If you have tried the above two methods, but the random black screen problem persists, then chances are that your iPhone is having a system fault. Updating the iOS software may fix the problem.
In case none of the proceeding methods works, in order to avoid trouble and save time, it is recommended that you turn to a professional iOS system repair tool. iSumsoft iOS Refixer is a good choice. It is a powerful and yet easy-to-use iOS system repair tool that helps fix all kinds of iPhone problems caused by system failures, including the screen randomly going black.
Step 3: Now connect the iPhone of which screen goes black randomly to the PC using a USB cable, and then click Next. Then the software will recognize the iPhone and load its device info.
Step 5: Everything is ready. Now click Repair. The software will immediately start repairing the iPhone without deleting any data. Just keep the iPhone connected and wait for the repair to complete.
Step 6: When the software informs that the iPhone has been repaired successfully, your iPhone will restart normally in a few seconds. Everything will work fine and the screen will no longer go black randomly.
In most cases, an iOS system repair tool helps successfully fix the iPhone screen going black randomly caused by software problems. But if you don"t want to use any third-party tools, then the last resort you can try is to restore your iPhone to its factory settings using recovery mode. This will delete all data, apps, and settings on the iPhone. So, back up your iPhone first. Then follow these steps to restore your iPhone to factory settings.
Tips: Many times, restoring the iPhone helps fix software-related problems. But sometimes restore can fail. If so, iSumsoft iOS Refixer is still the best way to solve the problem that iPhone screen goes black randomly.
If you rely on your iPhone for business, having it partially work is hardly acceptable. When the screen is black but the sound still works, you may be able to accept phone calls, but most other features are unusable. There are a few things that can cause an iPhone 4S to display a black screen. If the sound is still working, you can rule out the possibility of a dead battery. Any other causes can usually be solved by restarting, resetting or restoring the iPhone to its factory settings. If none of these solutions work, you will need to take your iPhone to an Apple technician for repair.
Restart Apple suggests a restart as a first troubleshooting step. A restart is done by pressing and holding the "Sleep/Wake" button for five seconds. Normally, a red slider appears on the screen, but you probably won"t see it. Place your finger a half inch from the top of the screen on the left side and then drag your finger to the right edge. The slider doesn"t require much precision in where you place your finger so, assuming the touch controls are still working, this should work. After a half-minute or so, turn the iPhone back on by pressing and holding the "Sleep/Wake" button.
Reset If restarting your iPhone doesn"t solve the dark-screen problem, reset the device. Do this by holding down the "Sleep/Wake" button and the "Home" button at the same time for at least 10 seconds. Hopefully, you will see the Apple logo appear before you release the buttons. If you don"t, release the buttons anyway and then wait a minute or so for the iPhone to power down and turn back on again. If resetting the iPhone doesn"t work the first time, try it once again.
Restore to Factory Settings Restoring an iPhone to its factory settings is generally the last hope you have to resolve a black-screen problem yourself. To do this, connect the iPhone to your computer and launch iTunes. After selecting the iPhone in the right corner of the screen or in the left sidebar, if you activated the sidebar option, click the "Summary" tab and then click the "Restore iPhone" button. When the restore process is finished, the iPhone should display a gray screen with the word "iPhone" on it. Drag the slider at the bottom of the screen and follow the prompts to set up your iPhone again. This process restores your iPhone to its original factory condition. During the process, you are prompted to restore a previous backup to return your files and data to the phone.
Recurring Black Screen After your iPhone is working properly again, update to the latest iOS and update your apps. For example, some iPhone 4S owners reported black-screen problems after upgrading to iOS 6.0, but these issues were resolved with the release of iOS 6.1. If the iPhone goes black again after updating and applying a backup, you may need to repeat the restore process, this time without the backup. Bugs between an app and the iOS may also be the cause of a black screen.
Version Information Information in this article applies to iTunes 11 on a computer and iPhones running iOS 6.1. It may vary slightly or significantly with other versions or products.