lcd screen failure symptoms and resolutions manufacturer

3. #If all the above is OK, measure the LVDS voltage value. Under normal conditions, the LVDS signal’s RX+/ RX-voltage value is about 1.2v, and RX+/ RX-difference value is about 200mV. At the same time, the resistance of the LVDS signal to ground and the resistance between the LVDS signal pairs can be measured (100 ohms). If there is an exception to these values, try replacing the ASIC.

1. #Confirm whether the COF on side X is hot compared with the normal temperature, whether there is fracture or wear crack, and whether the COF is burnt.

4. #Determine whether the gate IC is OK. There is a signal test point on the back of COG-IC, and the green paint can be scraped for measurement confirmation; If there is a gate IC problem, which IC fault can be confirmed. The confirmation of gate IC fault is only for analysis when you are interested, and this method is not recommended.

3. #Confirm whether the RSDS value is correct, normal RSDS is about 1.2v, and the signal difference is about 200mV; At the same time, we can confirm the resistance between RSDS signal (normal 100 or 50 ohms) and RSDS resistance to ground. If the voltage is NG, check if the ASIC and X-COF are hot.

1. #Adjust the VR knob to see whether it can be adjusted and whether the screen performance changes. At the same time, confirm the VCOM value (about 7v), if NG, replace the VR knob.

2. #Confirm VGH/VGL voltage (about 30V VGH and -6v VGL), and confirm whether it is DC/DC loop NG or COF IC NG; The corresponding resistance of disconnected VGH and VGL can determine whether it is a DC/DC problem or a COF-IC problem. If it is DC/DC NG, try to replace UP1 or confirm whether the corresponding transistor is OK.

3. #If the whiteness changes significantly with the view Angle, and above 1&2 analysis is all OK, polarizer NG or CELL NG can be basically determined.

2. #Confirm whether there is 12V input, if not, confirm whether the connector is OK, and confirm the resistance value of 12V voltage to earth; If conn. NG, change conn.; If 12V is short-circuited to the ground, disconnect FP1 to determine the short-circuiting circuit.

3. #Confirm whether FP1 is open; if open, replaces fuse. If the 12V accessory of this model has a reverse diode, confirm the continuity of the diode and check whether it is burnt.

B. Confirm VAA resistance to ground at VAA test point of R plate (A short circuit usually occurs), disconnect the corresponding capacitance of the following 3 COF, and confirm VAA resistance to the ground again. If OK, replace the capacitor, if NG, replace COF. If VAA is still NG, confirm DC/DC loop as all models.

3. #Shaking module, if vertical lines disappear or reappear, then it can be judged that the possible cause is COF pin broken, and the crease should be found under the OM microscope.

4. #Press the LCD glass side of the panel, if the vertical lines disappear or reappear, it can be judged that the cause of poor contact, OM checking should be able to find the poor contact.

Lamp line is broken Replace the lamp tubing Depending on the backlight structure, there will be different results. The failure of the performance may be a point-off, or it may be a backlight with a dark band.

Lamp line is broken Reconnect / replace lamp tubing Depending on the protection status of the power board, it may be a backlight with a dark band or it may be a point-off.

3. #Disassemble the backlight, confirm whether there is a short circuit with broken skin on the lamp strip, whether the plug of the lamp strip is fully integrated with the socket, whether the pin is aslant/off, whether the connector is off, and whether the LED bead is black and injured.

4. #The fault of the product is basically caused by the above reasons. If the appearance is fault-free, the lamp bar can be crossed to confirm whether the phenomenon follows the lamp bar, or the voltage of the lamp bar and the conduction condition between the lamp beads can be measured.

The above is the full text of LCD screen failure repair guide, we hope it is helpful to you. If you need to buy LCD and find a reliable LCD supplier, we suggest you to read our other great blog – How to find a reliable LCD supplier.

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Computer monitors are fairly simple, in use if not in actual construction: plug ’em in, turn ’em on, look at your computer stuff on the brighter part. But misleadingly easy as they might seem, there’s a lot of stuff going on inside that blank plastic case…and a lot of stuff that can go wrong.

Unfortunately, most of that stuff requires either a certified repair or a complete replacement to fix. Unless you’re especially handy with electronics and you just happen to have access to cheap replacement parts, it’s usually better to either return a monitor to the manufacturer (if it’s under warranty) or simply buy a new one. Even so, here are the most common ailments for modern LCD monitors, and what can be done to fix them…or not.

If your monitor’s screen is often flashing or stuttering, there are a few different problems that you could be facing. It might be something as simple as a loose or faulty video cable. So first, tighten down the cable on both the monitor and the computer end (making sure to completely tighten any retention screws, if your cable has them) or simply replace the cable. The same thing goes for the power cable: make sure it’s secure at both ends, and if the problem persists, replace it if possible.

An incorrect refresh rate setting can also cause flickering. The refresh rate is the number of times the computer sends an image to the monitor per second, expressed in hertz. Most LCD monitors use either 59 or 60 hertz, though 75Hz, 120Hz, and 144Hz are also found on premium monitors. Go into your operating system’s display settings (right-click desktop and head to Display settings > Display adapter properties > Monitor in Windows 10) to make sure the right hertz setting is applied—you may need to update your video drivers as well.

Unfortunately, most other flickering symptoms are caused by a power deficiency somewhere in the monitor itself. It’s possible you could be drawing too much power from one of your home’s electrical circuits or overloading your surge protector—just move the power adapter to another plug to test this. But it’s more likely that there’s a loose or malfunctioning component in the screen assembly itself. If that’s the case, repair or replacement are the answers.

Black or single-colored lines on LCD screens are caused by a lot of different issues, but if the standard fixes outlined in the flickering section above don’t fix them (check your video and power cables for problems, install new drivers), it’s probably a physical defect in the screen itself. Try your monitor on another computer or laptop to see if the problem persists; if it does, you’re probably looking at a replacement, since the error is almost certainly in the LCD panel (the most expensive component of the monitor).

A “dead” pixel is a single dot on your LCD screen that doesn’t illuminate, showing up as one or more black squares. “Stuck” pixels are similar, but instead of showing black they’re stuck on a single color that doesn’t match the computer screen’s image, typically either red, green, or blue.

There isn’t much you can do for a dead pixel—it’s a physical malfunction of the screen panel. Luckily one or two dead pixels usually doesn’t mean you have to throw the whole monitor away; it’s certainly possible to work around it or ignore it. You can also look into a warranty replacement, though many monitor manufacturers won’t replace a screen until multiple pixels have gone out.

A stuck pixel may be a different matter. Depending on exactly how the problem is manifesting, it might be possible to get the pixel back into working order. There are various techniques for this, ranging from physically “massaging” the screen panel itself to running programs that rapidly cycle a portion of the screen through the color spectrum. You can try out some of these solutions as outlined in our guide to stuck pixels, but be warned, in my personal experience, it’s exceedingly rare to find a lasting solution to a stuck pixel.

If your monitor has a visible crack, a large discolored area, or a black/multicolored spot that doesn’t align with the pixel grid, it’s been subjected to physical trauma and the LCD panel is damaged. There’s nothing you can do here: even if your monitor is within its warranty period, it almost certainly won’t cover physical damage. You could try to replace the LCD panel itself, but since the replacement part will be almost as expensive as a new monitor anyway, you might as well start shopping.

The most common problem that can cause a buzz or whine noise in a monitor is an issue with the backlight, usually with the compact florescent tubes used for lighting in older models. (This design has been largely superseded by LED backlighting, but there are still plenty of CFL-equipped monitors in use.) Buzzing can occur due to problems in power regulation to one or more bulbs. Try adjusting the brightness of your screen up or down to see if the noise dissipates; of course, this can be a less than optimal solution if you need your screen brightness at a specific setting.

Fortunately, a faulty CFL bulb is a fairly standard issue, as is a malfunctioning power regulator in various other components that can cause similar problems. If your monitor is out of its warranty period, take it to a local electronics shop—they can probably swap out the part for considerably less than the cost of a new screen.

If your screen is suddenly showing the wrong resolution for your desktop—which is indeed a pretty big deal for any PC user—the most likely culprit is your graphics card. It’s probable that either the software component (the graphics driver) or the graphics card itself is where the problem is located. Updating the driver usually fixes this problem, though a new graphics card might be in order.

A monitor that periodically turns itself off might not be getting sufficient power from the outlet or surge protector—again, check your home’s circuit breaker and make sure the power cable is correctly plugged in. It’s also possible that the internal or external power converter (the latter will be a box or “wall wart” on the power cable) is overheating. Carefully check the casing of the monitor itself or the power adapter; if either is too hot to touch for more than a few seconds, they need to be replaced.

Most of the above problems can happen to the LCD screens used in laptop PCs and tablets, too…but because of the compact build, they’re much harder to repair. That being said, the extra expense of a laptop versus a monitor might make it a much better candidate for a repair rather than a replacement. At the very least (assuming you’re out of the warranty period), it’s probably worth a diagnosis and quote at a repair shop, if you’re not comfortable replacing the screen assembly yourself.

I own a Samsung 305T Plus, got it 18 months ago. It worked great for photo editing and gaming until recently. For some reason, no matter what is the device I plug to the monitor through the DVI connector, the image seems "dithered", as if the driver would only allow me to display 256 colors instead of 16.7M. I provide a capture of my monitor I took with a digital camera with a copy of the original picture:

As you can see, the image is still present, but for some reason (and I"m still using a native 32-bits color depth resolution), it seems like the image lacks color graduations, just as if I dithered the colors.

Troubleshooting CRTs versus LCDs begins with similar steps, but diverges due to the differing natures of the two display types. The first troubleshooting steps are similar for either display type: power down the system and display and then power them back up; make sure the power cable is connected and that the outlet has power; verify that the signal cable is connected firmly to both video adapter and display and that there are no bent pins; verify that the video adapter is configured properly for the display; try the problem display on a known-good system, or try a known-good display on the problem system; and so on. Once you"ve tried the "obvious" troubleshooting steps, if the problem persists, the next step you take depends on the type of display. The following sections cover basic troubleshooting for CRTs and LCDs.

CRTs seldom fail outright without obvious signs, such as a loud snap or a strong odor of burning electrical components. Most CRT problems are really problems with the power, video adapter, cable, or hardware/software settings. To eliminate the CRT as a possible cause, connect the suspect CRT to a known-good system, or connect a known-good display to the suspect system. It is worth noting, that older CRTs eventually wear out, and starts dimming. Common signs of a weak CRT are a dim picture, dysfunctional brightness and/or color controls, image smearing at high brightness, and in color CRTs, a tint towards a single color (Red Green Blue)

If the CRT is the problem, it is often not worth repairing. If the CRT is out of warranty, parts and labor may cost more than buying a new CRT, which also gives you better specs and a warranty. About the only CRTs we"d even consider repairing out-of-warranty are high-end 21" or larger models, and even there the economics are dubious.

Never disassemble a CRT. At best, you may destroy the CRT. At worst, it may destroy you. Like televisions, CRTs use extremely high voltages internally, and have large capacitors that store that energy for days or even weeks after the CRT is unplugged. Robert once literally burned a screwdriver in half when working inside a color television that had been unplugged for several days. Also, the large, fragile tube may implode, scattering glass fragments like a hand grenade. People who repair CRTs and televisions for a living treat them with great respect, and so should you. If you must repair a CRT, take it to someone who knows what they are doing. You have been warned.

Check the obvious things first. Verify that the CRT is plugged in (and that the receptacle has power), the video cable is connected to the video card, the computer and CRT are turned on, and the brightness and contrast settings are set to the middle of their range. If none of these steps solves the problem, your CRT, video card, or video cable may be bad. Check the suspect CRT on a known-good system or a known-good CRT on the problem system.

If you have ACPI or APM power management enabled, it may be causing the problem. Some systems simply refuse to wake up once power management puts them to sleep. We have seen such systems survive a hardware reset without restoring power to the CRT. To verify this problem, turn off power to the system and CRT and then turn them back on. If the CRT then displays an image, check the power management settings in your BIOS and operating system and disable them if necessary.

The horizontal and/or vertical deflection system has failed. The CRT tube itself is fine, but the circuitry driving the tube has failed. Replace the display.

Catastrophic CRT failure is imminent. The noises are caused by high-voltage arcing, and the smell is caused by burning insulation. Unplug the CRT from the wall before it catches fire, literally.

There are two likely causes. First, you may be driving the CRT beyond its design limits. Some CRTs display a usable image at resolutions and/or refresh rates higher than they are designed to use, but under such abuse the expected life of the CRT is shortened dramatically, perhaps to minutes. To correct this problem, change video settings to values that are within the CRT"s design specifications. Second, the power receptacle may be supplying voltage lower than the CRT requires. To correct this problem, connect the CRT to a different circuit or to a UPS or power conditioner that supplies standard voltage regardless of input voltage.

This is usually a minor hardware problem. The most likely cause is that the signal cable is not connected tightly to the CRT and/or video card, causing some pins to make contact intermittently or not at all. Verify that no pins are loose, bent, or missing on the cable or the connectors on the CRT and video card, and then tighten the cable at both ends, If that doesn"t fix the problem, open the computer, remove the video card, and reseat it fully.

In elderly systems, another possible cause is that some hardware DVD decoder cards "steal" one color (usually magenta) and use it to map the DVD video signal onto the standard video signal. Remove the DVD decoder card. If your video adapter includes hardware DVD support, or if you are upgrading to such an adapter, you don"t need a DVD decoder card.

The most likely cause is that the refresh rate is set too low. Change the refresh rate to at least 75 Hz. Flicker also results from interaction with fluorescent lights, which operate on 60 Hz AC and can heterodyne visually with the CRT. This can occur at 60 Hz (which is far too low a refresh rate anyway), but can also occur at 120 Hz. If you"re running at 120 Hz refresh and experience flicker, either use incandescent lighting or reset the refresh rate to something other than 120 Hz.

The video card settings are likely outside the range supported by the CRT, particularly if you have just installed the CRT or have just changed video settings. To verify this, restart the system in Safe Mode (press F8 during boot to display the Windows boot menu and choose Safe Mode). If the system displays a VGA image properly, change your display settings to something supported by the CRT.

Most modern CRTs can display signals at many different scan frequencies, but this doesn"t mean that the CRT will necessarily automatically display different signals full-screen and properly aligned. Use the CRT controls to adjust the size and alignment of the image.

Depending on the CRT, video card, and video settings, this may be normal behavior, adjustable using the CRT controls. If the distortion is beyond the ability of the controls to correct, the problem may be with the video card, the CRT, or the driver. First try changing video settings. If the problem persists at several settings, move that CRT to a different system (or use a different video card) to determine whether the problem is caused by the CRT or video card. Repair or replace the faulty component.

This is usually caused by RF interference from another electrical or electronic device, particularly one that contains a motor. Make sure such devices are at least three feet from the CRT. Note that such interference can sometimes penetrate typical residential and office walls, so if the CRT is close to a wall, check the other side. Such image problems can also be caused by interference carried by the power line or by voltage variations in the AC power supply. To eliminate interference, plug the CRT into a surge protector. Better still, plug it into a UPS or power conditioner that supplies clean power at a constant voltage.

The CRT may need to be degaussed. A CRT that sits in one position for months or years can be affected even by the earth"s very weak magnetic field, causing distortion and other display problems. Exposing a CRT to a strong magnetic field, such as unshielded speakers, can cause more extreme image problems. Many modern CRTs degauss themselves automatically each time you cycle the power, but some have a manual degauss button that you must remember to use. If your CRT has a manual degauss button, use it every month or two. The degaussing circuitry in some CRTs has limited power. We have seen CRTs that were accidentally exposed to strong magnetic fields, resulting in a badly distorted image. Built-in degaussing did little or nothing. In that case, you can sometimes fix the problem by using a separate degaussing coil, available at RadioShack and similar stores for a few dollars. We have, however, seen CRTs that were so badly "magnet burned" that even a standalone degaussing coil could not completely eliminate the problem. The moral is to keep magnets away from your CRT, including those in speakers that are not video-shielded.

An incorrect yoke may have been attached to the CRT. Unless you have a lot of spare time on your hands, this is usually not worth fixing. Replace the display.

If your LCD displays no image at all and you are certain that it is receiving power and video signal, first adjust the brightness and contrast settings to higher values. If that doesn"t work, turn off the system and LCD, disconnect the LCD signal cable from the computer, and turn on the LCD by itself. It should display some sort of initialization screen, if only perhaps a "No video signal" message. If nothing lights up and no message is displayed, contact technical support for your LCD manufacturer. If your LCD supports multiple inputs, you may need to press a button to cycle through the inputs and set it to the correct one.

Unlike CRTs, where increasing the refresh rate always reduces flicker, LCDs have an optimal refresh rate that may be lower than the highest refresh rate supported. For example, a 17" LCD operating in analog mode may support 60 Hz and 75 Hz refresh. Although it sounds counterintuitive to anyone whose experience has been with CRTs, reducing the refresh rate from 75 Hz to 60 Hz may improve image stability. Check the manual to determine the optimum refresh rate for your LCD, and set your video adapter to use that rate.

First, try setting the optimal refresh rate as described above. If that doesn"t solve the problem and you are using an analog interface, there are several possible causes, most of which are due to poor synchronization between the video adapter clock and the display clock, or to phase problems. If your LCD has an auto-adjust, auto-setup, or auto-synchronize option, try using that first. If not, try adjusting the phase and/or clock settings manually until you have a usable image. If you are using an extension or longer than standard video cable, try connecting the standard video cable that was supplied with the display. Long analog video cables exacerbate sync problems. Also, if you are using a KVM switch, particularly a manual model, try instead connecting the LCD directly to the video adapter. Many LCDs are difficult or impossible to synchronize if you use a KVM switch. If you are unable to achieve proper synchronization, try connecting the LCD to a different computer. If you are unable to achieve synchronization on the second computer, the LCD may be defective. Finally, note that some models of video adapter simply don"t function well with some models of LCD.

If the screen is displaying a full, stable image, but that image is of poor quality, first verify that the display is not connected through a KVM switch or using an extension cable. If so, connect the display directly to the video adapter using the standard cable. If that is already the case, adjust the brightness, contrast, and focus controls. If you are unable to get a proper image using these controls, the problem is most likely a clock or phase mismatch, which you can cure by taking the steps described in the preceding item.

The best way to adjust clock and phase is to use auto-adjust first. Check the utility and driver CD that came with the monitor. It may have a wizard or at least the appropriate background screens to use while adjusting phase and clock settings. If not, go to the Windows Start menu and select Shutdown. When the screen goes gray and the Windows Shutdown dialog appears, leave that dialog onscreen, but ignore it. Use the gray screen to adjust clock and phase manually. Any problems with clock and phase and any changes you make to the clock and phase settings are clearly evident on the gray screen.

Always adjust clock first. Clock is usually not a problem if you have used the auto-adjust feature of your monitor, but if you do have clock problems they will be evident as large vertical bars on your screen. Tweak the clock setting until those bars disappear. Then adjust phase. Phase problems are evident as thin black lines running horizontally across the screen. Adjust phase until the lines disappear or are minimized.

Not all analog video cards synchronize perfectly with flat panels. The gray Shutdown screen exaggerates the problem, so don"t worry if very tiny movements are visible after you"ve adjusted clock and phase as well as possible. After you"ve set the clock and phase controls for the best image possible on the gray screen, cancel Shutdown and the image should be optimized.

Your video card is supplying a video signal at a bandwidth that is above or below the ability of your LCD to display. Reset your video parameters to be within the range supported by the LCD. If necessary, temporarily connect a different display or start Windows in Safe Mode and choose standard VGA in order to change video settings.

This occurs when you run an LCD at other than its native resolution. For example, if you have a 19" LCD with native 1280x1024 resolution but have your display adapter set to 1024x768, your LCD attempts to display those 1024x768 pixels at full screen size, which physically corresponds to 1280x1024 pixels. The pixel extrapolation needed to fill the screen with the smaller image results in artifacts such as blocky or poorly rendered text, jaggy lines, and so on. Either set your video adapter to display the native resolution of the LCD, or set your LCD to display the lower-resolution image without stretching the display (a feature sometimes referred to as display expansion), so that pixels are displayed 1:1, which results in the lower resolution using less than the entire screen.

This is a characteristic of LCDs, particularly older and inexpensive models, caused by defective pixels. Manufacturers set a threshold number below which they consider a display acceptable. That number varies with the manufacturer, the model, and the size of the display, but is typically in the range of 5 to 10 pixels. (Better LCDs nowadays usually have zero dead pixels.) Nothing can be done to fix defective pixels. Manufacturers will not replace LCDs under warranty unless the number of defective pixels exceeds the threshold number.

Some people claim that leaving the unit powered off for a day or two will "erase" a persistent after-image. Others suggest leaving a neutral gray screen (like the one used for phase adjustment) up on the screen to "equalize" the display. I dunno. FWIW, I"ve seen this problem on older Samsung panels but never on the Sony or NEC/LaCie panels I use.

Again, this is a characteristic of LCDs, particularly older and inexpensive models. The after-image occurs when the display has had the same image in one place for a long time. The after-image may persist even after you turn the display off.

Transistor-based pixels in an LCD respond more slowly than the phosphors in a CRT. The least-expensive LCDs exhibit this problem even with slow image movement, as when you drag a window. Better LCDs handle moderately fast image movement without ghosting, but exhibit the problem on fast-motion video. The best LCDs handle even fast-motion video and 3D gaming very well. The only solution to this problem is to upgrade to an LCD with faster response time.

Use the brightness control to increase image brightness. If you have set brightness to maximum and the image is still too dim, contact the display manufacturer. The CCRTs used to backlight the screen have a finite lifetime and may begin to dim as they near the end of their life.

If one or more horizontal and/or vertical lines appear on the display, first power-reset the computer and display. If the lines persist, run the auto-setup function of your display. If that does not solve the problem, power the system and display down, remove the video cable, and verify that the video plugs and jacks on both computer and display ends do not have broken or bent pins. Even if all appears correct, try a different video cable. If the problem persists, contact the display manufacturer.

Dell recommends ensuring that the device drivers and BIOS are up to date using the SupportAssist application for optimal video performance and to help resolve common video-related issues.

NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.

To learn how to manually download and install a device driver such as Chipset, Video card (GPU), and Monitor driver (if required, most monitor drivers are delivered automatically through Windows Update) on your Dell computer, see the Dell knowledge base article How to Download and Install Dell Drivers.

We must verify whether the problem is the display screen of the laptop, video card (GPU), or video settings on the computer. A straightforward way to identify this is to connect the laptop to an external monitor or TV.

If the issue persists on the external monitor, it may be an issue with the video card (GPU) or video settings and not the laptop LCD panel. Go to verify display or video issues in Windows Safe Mode. Otherwise, go to the next step.

Performance issues may occur if there is any damage to the LCD screen. The display may stop working, work intermittently, flicker, display horizontal or vertical lines, and so on, if there is damage to the display screen.

Dell laptops have integrated diagnostic tools that can determine if the screen abnormality is an inherent problem with the LCD screen of the Dell laptop or with the video card (GPU) and computer settings.

When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry images, horizontal or vertical lines, color fade, running a diagnostic test on the LCD helps identify if the issue is with the LCD panel.

Press and hold the D key and turn on the computer to enter the LCD built-in self-test (BIST) mode. Continue to hold the D key until you see the entire screen change colors.

If you do not detect any screen abnormalities in the integrated self-test mode, the LCD panel of the laptop is functioning properly. Go to the Update the video card (GPU) driver, monitor driver, and BIOS section.

If you notice any abnormalities in the LCD built-in self-test mode, contact Dell Technical Support to learn more about repair options that are available in your region.

Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide security patches and protection from malicious attacks, or even add new features to the operating system.

Display settings like brightness, refresh rate, resolution, and power management may affect the performance of the LCD screen on your Dell laptop. Changing or adjusting the display settings can help resolve several types of video issues.

Stress Test can thoroughly diagnose the video card (GPU) on your computer and report any potential hardware problem. Running a stress test on your computer can verify if the hardware components are stable and thus reliable.

System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your computer, System Restore must be used before you try to restore the operating system to factory default settings.

If the diagnostic tests on the LCD panel and the video card (GPU) passed, it is most definitely an issue that is related to software that is installed on the computer. If the above troubleshooting steps did not resolve the issue, you may try to restore the computer to factory default settings as a last resort.

Dell Technologies recommends ensuring that the device drivers and BIOS are up to date using the SupportAssist application for optimal video performance and to help resolve common video-related issues.

NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.

To learn how to manually download and install a device driver such as Chipset, Video card (GPU), and Monitor driver (if required, most monitor drivers are delivered automatically through Windows Update) on your Dell computer, see the Dell knowledge base article How to Download and Install Dell Drivers.

It is essential to verify if the problem is inherent with the monitor, video card (GPU) or video settings on your computer. A straightforward way to identify this is to connect the computer to a known-good external monitor or TV and ensure that the display cable (S-video, VGA, DVI, HDMI, DisplayPort, USB-C, or Thunderbolt 3) is firmly connected to the video port on the computer and the monitor.

If the issue persists on the other monitor it may be due to the video card (GPU) or video settings and not the monitor, go to the step Verify display or video issue in Windows Safe Mode. Else go to the next step.

Performance issues may occur if there is any type of damage that is caused to the display cables or the LCD screen. LCD screen may show that symptoms like LCD screen stops working, work intermittently, color mismatch, flickering, display horizontal or vertical lines if there is damage to the display cables or the LCD screen.

Dell monitors provide a self-test feature check (SFTC) and an integrated self-test (BIST) or integrated diagnostic (BID) tool that helps determine if the screen abnormality you are experiencing is an inherent problem with the Dell monitor or with the video card (GPU) and computer settings.

When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines, color fade, it is a good practice to isolate the monitor by running a diagnostic test on the Dell monitor.

NOTE: Self-test feature check (SFTC) helps check if the Dell monitor is working normally as a stand-alone device. To check for screen abnormalities such as flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines, color fade, and so on, run the integrated self-test (BIST) or integrated diagnostic (BID) test.

NOTE: In certain Dell monitors, the integrated self-test (BIST) or integrated diagnostics (BID) can be run only when one or more video cables are unplugged and the Dell monitor is in self-test mode.

Dell monitors can be reset to factory default settings using the on-screen display (OSD) menu. This can be accessed using the buttons or joystick that is available on the Dell monitor. For step-by-step instructions to reset a Dell monitor to factory default settings, see the User Guide of your Dell monitor at the Dell Manuals website.

Display settings like brightness, refresh rate, resolution, and power management may affect the performance of your Dell monitor. Changing the display settings can help resolve several types of video issues.

To learn more about changing the brightness, refresh rate and resolution on a Dell computer, see the Dell knowledge base article How to Change the Video Settings or Improve Text in Windows 10.

Stress Test can thoroughly diagnose the video card (GPU) on your computer and report any potential hardware problem. Running a stress test on your computer can verify if the hardware components are stable and thus reliable.

System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your computer, System Restore must be used before restoring the computer to factory defaults or reinstalling the operating system.

If the diagnostic tests on the Dell monitor and video card (GPU) passed, it is most definitely an issue that is related to software that is installed on your computer. If the above troubleshooting steps did not resolve the issue, to restore your computer to factory defaults as a last resort.

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Televisions are an expensive purchase and they come with a maximum manufacturer’s warranty of 3 years, which is not enough. Plus, they are delicate and can start to show signs of failure if not properly maintained.

If you notice vertical lines on your TV screen, this is a serious issue and should not be neglected. This problem usually occurs if there’s a loose cable wiring, loose or faulty board or a damaged screen.

This is a common problem in TVs and is a sign that your TV panel is failing. But before you call an expert to check the TV, you could try following these steps and check if they work:

Turn off the TV and unplug the AC power cord (main lead). Keep it unplugged for 15 minutes and then switch on the TV to check if the issue has been resolved.

If it continues to show lines, you may mostly have to get the panel replaced and replacing the panel can be a costly affair, depending on the TV and its model. LED panels range anywhere between Rs 8,000 to Rs 85,000, while LCD panels range between Rs 6,000 to Rs 25,000.

Also, check if all the cables connected into the back of your TV are proper and not loose. If there is still no sound, you will need to call a professional to open the TV and check the circuit board.

When the TV has speakers that work perfectly fine but it has no picture, there is mostly an issue with the back-lighting system or the power supply board, which will need to be replaced. In the case of an LCD TV, it works with the help of a backlight that is used to illuminate the picture on the screen. When the backlight begins to have problems, the screen turns blank.

To fix this issue, the backlight will have to be replaced by a TV expert. Another possible reason is that the backlight on the LCD TV which has a power inverter has failed. When this happens, you may need to replace the inverter or the capacitor.

This is again a common issue that most people complain about. While switching on the TV using the remote, if you notice that the light blinks but the screen is blank, this is an electric connection-related issue.

You could try disconnecting the power cord from the unit and wait for 10-15 minutes before you plug it back in. If this is just a simple electric connection problem, this should fix the issue. If the screen still doesn’t turn on, you will need to call a TV expert to resolve the problem.

There could be several reasons for a flickering TV screen, which is mostly a common issue with LED TVs.One of the major reasons for this is loose or defective cables that result in screen flicker.

In the case of HDMI (High Definition Multimedia Interface) cables, you will notice snow or flickering colors. With other analog cable types, you will mostly notice a sudden change in the brightness and color intensity.

In some cases, this may also happen because the main processor board is commanding the LED back-lights to turn off via the control line. To resolve this issue, you will need to get a new LED strip or processor board.

Be it a panel issue or a major technical issue with the TV, resolving these problems is a costly affair. It’s best not to ignore any of these signs and call an authorized TV expert before the problem worsens.

Buying a television is a long-term investment, so do not compromise. Buy one with a minimum of 4K resolution because new technology like OLED and HDR is pretty much only on 4K TVs.

Choosing a TV size plays an important role. If the screen size is too big for your room, you may notice the loss of clarity. To measure the distance between the sofa and the TV. If the viewing distance between the sofa and your TV is between 5 – 10 feet, a 40 – 42 inch TV should be perfect for your room. If the distance is less than 5 feet, a 32 inch should work best.

Don’t just ask for a smart TV. Most TVs available today are smart TVs with easy access to Netflix and other online apps. So do not be tricked into buying one just because its a smart TV.

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This doesn’t necessarily mean that there is an issue with the motherboard. If your laptop keeps turning off every few minutes and doesn’t turn on, there is a high chance that the AC adapter has malfunctioned. You can get help from a professional to confirm and get the AC adapter replaced, if required. There is also a possibility that the DC power jack may have broken. A DC connector (or DC plug) is an electrical connector that supplies steady power to the device.

If the DC jack has broken, you can try adjusting the plug’s angle in its jack. If you see some lights turning on but the device is still not booting, it’s time to replace the DC jack. If that doesn’t help, it’s a clear indication of a motherboard-related issue. You can either get the motherboard repaired or replaced by the brand service center. Getting the motherboard repaired could cost you anywhere up to Rs 10,000, whereas the cost of replacing the motherboard can go anywhere up to Rs 25,000.

If you ever notice multi-coloured or single-coloured vertical lines on your laptop screen, it may be a result of a hardware failure or due to damage to the screen. To try fixing it yourself, first unplug your laptop, hold the power button for 30 seconds and restart the laptop. If you continue to see coloured lines, the issue is probably with the LCD screen, which will need to be replaced from the brand’s service center. To be sure about the LCD screen problem, try connecting your laptop to another monitor and see if the issue persists. If it does, the issue is certainly in the LCD panel.

On turning on the laptop when you see the lights blinking and hear the fan working but if the laptop screen is blank and doesn’t display anything, this is again an indication of a faulty motherboard. The first thing to do is to transfer all the data to another drive to make sure your data is safe. Before going ahead and getting the motherboard repaired or replaced, you could try performing a hard reset (also known as a factory reset), which can mostly help in resolving the blank display issue.

Firstly, check if your laptop’s brightness level is set to maximum. If the display is still dim, try restarting the device. This could just be a system error that can be resolved by restarting the device. Also, check if the AC adapter cord is loose and firmly connect it to the outlet and laptop. If the issue still persists, it is mostly due to a failure of the LCD. Behind the LCD, there is an inverter board and backlight bulb which control the picture.

The inverter board converts the low voltage your laptop uses, into higher voltage required by the long bulb that lights up the LCD screen. If the inverter board or bulb fail, you will experience the problem of a dimmed display. Even if one of these two components fail, the screen will need to be replaced, unless the service center can help by just replacing the bulb. We wouldn’t recommend you try resolving it yourself, as this is more complex and you could end up damaging the circuit board and the backlight lamp. So, it’s best to leave this job to an expert.

Laptops are fragile and can easily break, especially with more and more thinner and lighter models being launched now. Some of the most common ways how a laptop is damaged include: when it accidentally falls and the screen cracks, when it’s held at an awkward angle or if you unknowingly placed something heavy on the laptop. Remember, a cracked laptop screen can affect the overall functioning of the device in some cases.

Since brands do not cover the laptop screen, it’s best to get your device covered with a protection plan in advance. Screen replacements are expensive and can cost you anywhere up to Rs. 15,000 but if you have the

Need an expert to take a look at your laptop? Book Onsitego’s on-demand repair service. Besides taking care of common laptop problems like battery draining or laptop hanging, we can help with issues like setting up the operating system or removing malware/virus from your device. Our service engineers are qualified and use only good-quality spare parts while repairing. The best part is that our service is backed with a 90-day post-service warranty.

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one is a hardware fault, the other is a software problem. Although only these two big aspects but involved in the details of the aspect is very much, the following details about the display color abnormal possible reasons and solutions.

For this kind of fault a lot of people say that the video card has a hardware fault, some people say that the picture tube was scrapped, and some people say that the driver of the video card was damaged, these views are wrong.

A kinescope-tube failure can cause this problem, but it is not irreparable – minor electric shocks, serious rewound filament power supply windings, and sometimes the visual discharge power supply resistance of a particular electron gun is miswelded or broken or the resistance value is increased.

For the contact pole (sometimes only leakage) fault you can only hand it over to professional maintenance personnel for maintenance, its characteristics are usually caused by the protective shutdown. For irregular deviation color fault usually as long as the relevant electron gun visual power supply resistance and peripheral components repair welding can be done.

For the power supply resistance is broken damage caused by the fault phenomenon and contact pole for full screen back sweep wire and very bright color, but it will not lead to a protective shutdown, the solution is very simple – change the same resistance value of the new resistance! Of course, if the resistance value is increased, you also have to do new processing. In the wet season, we also need to take into account the picture tube seat tube oxidation for this reason, although the resulting color deviation fault is not much, but may encounter it.

In addition, there is easier to let people detour the cause of failure – screen dust caused by too much screen white when red! This kind of fault often happens in the monitor that color temperature slants warm (a lot of monitors can set color temperature by oneself), say so, encounter white (and similar color) slants red when the fault you had better be cleaned the first screen later undertake other checks, if the fault disappears, mean you won’t because of this and “unlucky” detour. Of course, too low brightness values on some models can also cause this “fault” phenomenon.

If all of the above methods are ineffective and the display is well over five years old, we can consider the color deviation of the display caused by the aging of the electron gun to be abnormal.

1)the image is fuzzy when starting up. Although it gradually becomes normal after using it for a period of time, the fault will appear again when it is started up again after shutting down for a period of time, and the fault is getting worse and worse day by day.

Some half professionals see the two faults as a tube in life, some of the maintenance personnel to see will say adjust the contrast and the focusing extremely potentiometer and accelerate the potentiometer on the ignition coil will be good, others say it’s caused by a hardware failure or graphics driver damage of graphics, these point of failure judgment is wrong.

The aging of the kinescope and the decline, in contrast, will not cause such failure phenomenon, as for the adjustment of the collector and the acceleration of the electrode potentiometer is not correct, this is palliative, and it is difficult to adjust to a satisfactory degree, the most troublesome is that the fault will soon return, even accelerate the aging of the kinescope.

Usually use more than 2 years of the color display will appear this kind of fault, the real cause of the fault is mostly caused by the picture tube seat moisture oxidation, as long as the replacement of the original new tube seat can be troubleshoot. But some say it would be gilding the gilt by using a small piece of sandpaper to polish the protruding end of the tube to remove the oxide. In the picture tube that the author has replaced the tube seat, some of them do have some oxides on the tube foot, but these oxides are missing from the original tube seat to the tube foot, which can be removed with a brush. Up to now, the author did not see the tube was oxidized, but due to excessive force and make the tube leakage and damage the picture tube is encountered a few cases, so we do not use sandpaper to burnish, so as not to appear “death” damage!

If the replacement of the tube seat is not effective will replace the FBT, but in this work, the author suggests you had better find professional personnel! In addition, some types of visual amplifier parts of the circuit are more special, sometimes after the fault will also cause the image blur. But at this time usually the brightness and line, field amplitude are also abnormal, for this kind of fault point the author recommends that you deliver professional personnel to deal with! If the color display is not a brand-name product and the use of a very long time, then the author suggests that you find a professional electrical maintenance department to replace the work of the tube seat, so as to avoid the occurrence of pipe neck leakage and other accidents after the responsibility!

1) the image is clear at the beginning of starting up, but the color of the display is abnormal as the use time is prolonged and the display becomes increasingly blurred;

2) the image occasionally becomes blurry in use, but it can return to normal soon. However, it becomes more serious and frequent after several days or months of use.

Some people think that this kind of fault is the problem of the line circuit of the monitor — it may be the poor thermal stability of the line tube, the reverse diode, reverse capacitor, and other components or the result of virtual welding. This is completely wrong because none of these components can affect the clarity of the image.

The real failure point of the type 1 fault phenomenon is usually due to the aging of the focusing knob of the FBT. You can try to replace an FBT first. Of course, if the monitor has been in use for more than six years, then we need to take into account the possibility of tube aging. In addition, it may be the tube seat of the picture tube and the large area of the negative copper foil leakage phenomenon caused by the displacer (after analysis like design problems), so sometimes into a maintenance dilemma after the replacement of a genuine tube seat try.

A lot of people think this is the mains voltage of the mains electricity is the insufficient or unstable cause, some “master” can say even because of the lamps and lanterns that contains electronic ballast or electromechanical kind electric appliance brings color to show the interference of power source, somebody says the hardware fault that the video card produced is caused by. In fact, these views are wrong, because the display voltage requirements are not very strict – most of the current color display can be in the 100V ~ 240V power supply voltage under normal operation. As for other electrical appliances that will cause interference is even more impossible, after all, color display use is not mutual inductance stabilized voltage power supply, and other electrical appliances even if the interference will not be screen flicker!

The real fault causes of the first two kinds of faults are usually caused by the virtual welding of some components in the line circuit or the reduction of the +300V filter capacitance at the power supply. The latter possibility is not very high – only in a few models and its more serious loss of volume will cause the human eye to distinguish the flicker. In addition, the circuit of the visual amplifier power supply part of some models is special, and sometimes a component of this part may also cause this fault. Of course, if you set your monitor’s resolution and refresh rate too high or too low, you can set the resolution and refresh rate to the middle value.

There is also a video card or monitor driver there are bugs, so you should first update the driver to try. If the above treatment is not effective, you can focus on checking whether the accelerator voltage and high voltage generated by the FBT are normal, because sometimes these two abnormal voltages can also cause such a phenomenon.

The poor contact of the video card usually causes the failure of starting up and there is an alarm sound or the system is unstable resulting in a crash and other failures. The reason for the poor contact of the graphics card is that the gold finger of the graphics card is oxidized, dust, the quality of the graphics card is poor or the baffle of the case has a problem. For the golden finger oxidation caused by poor contact, can use an eraser to wipe the golden finger to solve; For dust caused by poor contact, general removal of dust can be solved; For the hardware quality caused by poor contact, usually through the replacement method to detect, generally replace the video card to solve; For the case baffle problem caused by poor contact, usually the video card can not be fully inserted into the video card slot, can be replaced by the case to eliminate.

Compatibility failure will usually cause the computer can not to start up and alarm sound, the system is not stable crash or screen abnormal miscellaneous phenomenon. Display card compatibility fault generally occurs in the computer just installed or upgrade, more in the motherboard and display card is not compatible or motherboard slot and display card gold finger can not completely contact. The video card compatibility fault usually USES the replacement method to detect, generally USES the replacement video card to troubleshoot the fault.

The failure of the components of the graphics card will usually cause the failure of the computer can not startup, the system is not stable crash, flower screen, and other fault phenomena. The damage of graphics components generally includes the damage of graphics chip, BIOS, memory, capacitance, or field-effect tube. For the damage and failure of graphics card components, it is generally necessary to carefully measure the signals in the graphics card circuit to judge the damaged components. After finding the damaged components, replace them.

Due to the graphics chip will produce a lot of heat when working, so need to have a better cooling condition, if the cooling fan damage will lead to graphics card overheating can not work normally. The overheat fault of the graphics card usually causes the system unstable crash, flower screen, and other fault phenomena. Video card overheating as long as the replacement of the cooling fan.

The failure of the graphics driver usually causes the system unstable crash, flower screen, text image graphics card is not complete, and other fault phenomena. The video driver’s fault mainly includes the loss of the video driver, the video driver is incompatible with the system, the video driver is damaged, and the video driver cannot be installed. For the video card, driver failure generally first enter the “device manager” to see whether there is a video card driver, if not, re-install. If so, but the graphics driver has a “!”, the video card driver is not installed, the driver version is not correct, the driver and the system are not compatible. Generally, remove the video card driver reinstall, if installed after there are “!”, you can download the new version of the driver installation. If you cannot install a graphics driver, there is usually a problem with the driver or with the registry.

CMOS setup failure is caused by the error of displaying related options in CMOS. Common CMOS setup failures mainly include: integrated graphics card motherboard, CMOS graphics card shielding options setting error; For example, the “AGP Driving Control” option is incorrectly set (usually “AUTO”), “AGP Aperture Size” option is incorrectly set, and “FAST Write Supported” option is incorrectly set.CMOS error is generally modified by loading the default BIOS value.

Video card over frequency problem refers to the time spent to improve the video card speed, improve the video card’s working frequency, and lead to computer failure. When a problem occurs, the frequency can be restored to the factory default.

If the fault is serious, the maintenance requires that you must have certain hands-on ability and professional knowledge, so the author suggests that if you still have not been repaired after eliminating the simple cause of the fault, please deliver it to the electrical maintenance department for treatment. Sometimes some magnetic objects (such as some low power box or ADSL cat power supply, etc.) placed near the display will cause a certain Angle flicker on the screen, so when this phenomenon to try to clear the display around the objects to see, usually the problem can be solved.

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If the picture responds to input but displays a messy image, such as jumbled multicolored squares, the AV (audio visual) board may be damaged. This is usually a rectangular circuit board located near the audio and visual cables. Replace obviously damaged parts using a soldering iron, or order a replacement board and carefully install it to the same screws and ribbon cables.

The main control buttons may be faulty. Clean them with a metal cleaner, or jostle to attach a loose connection. If necessary, locate the circuit board they are attached to and re-solder any broken connections.

Check input cables for damage, or try other cables of the same type. If necessary, inspect the circuit board they are attached to and re-solder damaged connections.

LCD display screens on tablets are made of two thin layers of glass with dark liquid crystal material in between. The glass is covered on the outside by a layer of plastic. Customers often feel there cannot be a broken LCD display because they cannot feel the break. However, cracks in the glass usually cannot be felt because the plastic covering rarely breaks or fractures.

It is important to understand that lines on the LCD can also be caused by video driver issues or a problem with the media you are using. Video driver issues can normally be resolved by downloading and installing a new video driver. However, if the damage is due to a broken LCD, you should understand the following policies.

Any electronic device isn’t intended to keep going forever and the monitor is one of them, it also needs replacement after a specific timeframe. Here, I will tell you the 9 warning signs of monitor failure that you must remember because it will tell you that your monitor is dying or still have a long life.

The monitor is an integral part of everyone these days. Literally, no one wants to confront sudden hindrances while working, gaming or watching a movie on the monitor. If your monitor is showing failure symptoms, in this case, it becomes necessary to take immediate actions before it completely dies.

Here are 9 signs that will tell if your monitor is really dying or not. The below-given signs of monitor failure, applicable for almost all the monitor types including LCD, LED, CRT, or even OLED. Here we go!

Dimming refers to a monitor that doesn’t maintain constant brightness over a period, which, in turn, that images will appear darker and less expressive over time. If you notice that the image on the screen is very dim than the normal situation you need to take action.

Dimming occurs mainly when the backlight fails in LCDs and LEDs while in the case of the CRT monitor, the element cathode tube ray fails to function since it doesn’t use backlight panel technology to illuminate the screen.

Most importantly, first, check the screen settings: you may have forgotten to set the maximum brightness. As well as look for the is there any deterioration of the PC component i.e. faulty graphic card, RAM, or even the computer’s bad power supply, before reaching the conclusion.

If no errors are found, the problem is with the monitor. And the sooner you replace it, the better for you and your vision. Also, you can replace the backlight (if possible) as in most cases r