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Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.
The Apple Limited Warranty covers your Apple Display and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
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tjord96 wrote:Hello everyone! This is my first post on the Apple Community Forum. I want to try and gain as much insight as possible, as I believe there to be a growing issue with the latest M1 MacBooks that needs urgent highlighting. Recently, my MacBook Pro was sat on my laptop stand in my home office. It’s just me at home and the desk space is clear. I was working on some documents when I took a short break. When I returned, my display now had vertical and horizontal lines going through it. I gasped in shock because only a few minutes ago it was absolutely fine. I’d like to point out that the MacBook was not overheated (if you own an M1 Mac, you’ll know it’s near impossible to even get the fans spinning on this thing). It’s never left my home, and never been anywhere other than on my desk (so no opportunity to take a few bumps or knocks in a bag etc). I am also extremely careful with all things, particularly my tech. The outer body and glass screen is in perfect condition and so the crack in the LCD is completely unexplainable. I’ve taken the MacBook to my local Apple Store where a Specialist told me straight away it was a pressure crack and it won’t be covered under warranty and I should pay around £600 to repair it and that I should of purchased AppleCare+. If I could just pull out £600, I would but the thing is, it’s taken me 2 years as a student to save money to even purchase the MacBook. The Specialist then proceeded to repeatedly press his thumb on the display which made more vertical lines appear (this made me really unhappy) and possibly even make the crack worse. Admittedly, I should’ve purchased AC+, and it was on my radar, but I’d forgotten and before I knew it I was 21 days over the 60 day purchase period. However, something like this shouldn’t just happen randomly and the automatic response shouldn’t be “You should’ve purchased AC+“ — it almost feels to me that they just know their products are not as durable as they once were. Nonetheless, a couple of Google and Twitter searches and I’m now discovering a number of people with the same problem as me and yet Apple have stated they aren’t familiar with one single case. So please, if you have had this issue or know someone that has, please leave a reply!
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I offer MacBook Air screen replacement for every model of the modern MacBook Air from when it was introduced in 2010 to the present model. In order to complete the Macbook Air cracked screen repairs, a time-intensive process must be completed to remove the broken LCD panel and install a brand new LCD display panel. I am one of the few shops in the country that offers LCD-only MacBook Air screen repair with a 24-hour turnaround. After completing thousands of Mac screen repair projects, I can confidently say I am a MacBook Air screen repair expert!
As long as the edges around the screen aren’t dented and there are no bends to the display, an LCD panel replacement is all that is needed for a cracked screen repair.
Whether you need an older model Mac screen repair or a newer Macbook Pro Retina screen replacement, I can replace your damaged MacBook Pro screen with a new display to get you back up and running as soon as possible. If you have an older MacBook Pro with a DVD slot with a cracked screen, you may need just the glass replaced, just the LCD replaced, or both the glass and the LCD replaced. No matter which panel needs to be replaced, I offer MacBook Pro screen repair at affordable prices with a fast turnaround. Just fill out my quote form and let me know what you need and I will respond quickly with a quote.
As long as the edges around the screen aren’t dented and there are no bends to the display, an LCD panel replacement is all that is needed for a cracked screen repair.
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Replace a display compatible with a 2016 or 2017 model A1706 or A1708 MacBook Pro 13" Retina laptop. Includes the 2560 x 1600 13.3" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, Clutch Hinges, Display Daughter Board, Cable Spring
Replace a display compatible with a Mid 2018 to Mid 2019 model A1989 or A2159 MacBook Pro 13" with laptop. Includes the 2560 x 1600 13.3" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, and Clutch Hinges.
Replace a display compatible with a model A2338 MacBook Pro 13" laptop. Includes the 2560 x 1600 pixel IPS panel with True Tone, Display Cover, Bezel, FaceTime HD Camera, Clutch Hinges, Display Daughter Board, Cable Spring Mechanism.
Replace a display compatible with the model A1502 Early 2015 13" MacBook Pro laptop. Includes the 2560 x 1600 13.3" Retina LCD screen, display cover, bezel, FaceTime HD Camera, clutch hinges, Wi-Fi antenna, camera, and display data cables. Part #661
Replace a display compatible with a 2020 model A2289 MacBook Pro 13" Two Thuderbolt Port laptop. Includes the 2560 x 1600 13.3" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, and Clutch Hinges.
Replace a glossy or anti-glare display panel compatible with the A1278 Late 2008, A1342 Late 2009 to Mid 2010 MacBook 13" Unibody models and A1278 MacBook Pro 13" Unibody model laptop. 1280 x 800 pixel Resolution. 13.3".
Replace a display compatible with the model A1398 Late 2013 to Mid 2014 MacBook Pro 15" Retina laptop. Includes the 2880 x 1800 pixel 15.4" Retina LCD screen, display cover, bezel, FaceTime HD camera, clutch hinges, Wi-Fi antenna, camera, and
Replace a display compatible with the model A1707 late 2016 to 2017 Retina 15" MacBook Pro laptop. Includes the 2880 x 1800 15.4" Retina LCD Screen, Display Cover, Bezel, Camera.
Replace a display compatible with the late 2011 model A1278 13” Unibody MacBook Pro. Includes the front glass, LCD screen, iSight Camera, all antenna cables, all LCD cables, hinges, and clutch cover.
Replace a display compatible with the mid 2012 model A1286 15" Unibody MacBook Pro laptop. Includes the LCD screen, display cover, bezel, FaceTime HD Camera, clutch hinges, LED assembly, Wi-Fi antenna, and display data cables.
Replace a display compatible with a model A2141 2019 16" MacBook Pro laptop. Includes the 3072 x 1920 LCD screen, display cover, bezel, FaceTime HD Camera, and clutch hinges.
Replace a display compatible with a model A2442 2021 14" MacBook Pro laptop. Includes the 3024 x 1964 LCD screen, display cover, camera, and clutch hinges.
Replace a display compatible with a model A2485 2021 16" MacBook Pro laptop. Includes the 3456 x 2234 Liquid Retina XDR mini-LED screen, display cover, camera, and clutch hinges.
Replace an Antenna Cover compatible with the A1212 model 17" MacBook Pro laptop. This part houses the AirPort antenna cable assembly within the clutch cover.
The law firm Bursor and Fisher filed a class action lawsuit against Apple this week over unusually common screen cracks on M1 MacBooks, reports 9to5Mac. The firm is accusing Apple of knowingly selling laptops with fragile displays that tend to crack under normal use in some cases and then refusing to repair them without charge. Bursor and Fisher is now seeking compensation for all expenses associated with repairs.
While Apple"s latest 13-inch MacBook Air and MacBook Pro notebooks based on the M1 system-on-chip received great reviews and made many owners happy on launch, there is also a large number of customers who have experienced unexpected screen cracks and were forced to pay $600 ~ $850 to Apple for repairs. Apple insists that screen cracks were not its fault, but were caused by mishandling or by a small item or particle becoming lodged between the keyboard and screen.
Last week, class action law firm Migliaccio & Rathod LLP said it had begun looking for owners of Apple"s latest MacBooks with cracked LCDs to make "potential legal claims against" the company. Apparently, lawyers from Bursor & Fisher were quicker, so they filed the case 5:21-cv-07109, Almeida v. Apple this week.
"The M1 MacBook is defective, as the screens are extraordinarily fragile, cracking, blacking out, or showing magenta, purple and blue lines and squares, or otherwise ceasing to function altogether," the lawsuit reads.
"Thousands of users from across the globe have reported this issue directly to Apple and on Apple sponsored forums," the lawsuit continues. "Nonetheless, consumers who have attempted to secure replacements or repairs have been rebuffed by Apple, often forced to pay out of pocket upwards of between $600 and $850 for repairs themselves or to secure replacements without Apple’s assistance. Others who have secured repairs or replacements from Apple have quickly experienced the problem reappearing on the repaired or replaced laptop."
Truth to be told, Apple issued a notice on August 27(opens in new tab) asking owners of MacBooks not to use any camera covers, palm rest covers, or keyboard covers with their laptops because "the clearance between the display (screen) and the top case is engineered to tight tolerances [which is why] leaving any material on your display, keyboard, or palm rest might interfere with the display when it"s closed and cause damage to your display."
That plaintiff wants Apple to compensate the cost of repairs for himself and other people with similar problems as well as award "reasonable attorney"s fees and costs." But screen repairs are very costly, just like lawyers in the U.S. Therefore, it remains to be seen whether Apple will admit the issue and what the plaintiff and people similarly situated will get from the "Think different" company.
Why have MacBook screens been cracking unexpectedly? Since the launch of the new Apple Silicon powered MacBook Air and MacBook Pro laptops in late 2020, some users have been reporting mysterious cracks appearing in the screens. Now Apple has confirmed what is causing the issue.
Detail of an Apple MacBook Pro 13-inch 2GHz laptop computer, taken on November 10, 2016. (Photo by ... [+]Joby Sessions/MacLife Magazine/Future via Getty Images)Future via Getty Images
"To enable the thin design of Mac notebook computers, the clearance between the display (screen) and the top case is engineered to tight tolerances. If you use a camera cover, palm rest cover, or keyboard cover with your Mac notebook, remove the cover before closing your display. Leaving any material on your display, keyboard, or palm rest might interfere with the display when it"s closed and cause damage to your display."
While Apple has tacitly confirmed how displays are being damaged, the root cause of the problem is not with MacBook Air and MacBook Pro owners. It lies with Apple pushing the limits of design in a quest to make its laptops as thin as possible.
While they look gorgeous on stage, in marketing shots, and on display in the Apple Store, any MacBook is an expensive investment for many, and consumers who can pay close to $3000 for some of the highly specced models are going to want to protect their new laptops from the dings and scrapes of modern life.
Apple has an extensive selection of third-party cases and covers on sale, although a look through the list today shows a lack of keyboard, palm rest, or camera covers. The closest you get to anything that would disrupt the closed space between keyboard and screen would be the clips that a hard case shell use to secure the shell to the body of the laptop, or the screen privacy guard that reduces the viewable angle of the screen.
But it’s the design of the MacBook Pro and MacBook Air that is contributing to the problem. No matter how the laptop looks, everyone can see the voracious appetite for protective cases in the marketplace. They are part of the ecosystem, and as such they should be part of the design consideration. To reduce the tolerances between the two sides of the laptop to enable “the thin design” does not feel a customer led decision.
Thankfully the new MacBook Pro design is just round the corner. Hopefully the new design that will debut on the 14-inch and 16-inch MacBook Pro laptops will be more accommodating to the business of life than the ideals of imagination.
Does your Macbook Pro Retina 15 need a screen replacement? This is the perfect replacement screen part! Check out our screen replacement video that shows you how to replace the screen yourself!
The "Late 2012" and "Early 2013" models use the same screen. It has a 6 pin cable connector for the web camera. The LCD for sale on this page is for the 15 Inch. Here you can find the MacBook Retina 13 screen replacement
The "Late 2013" use a different type of LCD. It has a 12 pin cable connector for the webcam. Here are the 13" Retina screen and 15" Retina screen pages for the "Late 2013"
We provide a Macbook Pro Retina Screen Repair service if you don"t want to fix it yourself. 365 Laptop repair specializes in cracked screen repairs and has performed many Macbook Retina screen replacements.
Consumers can locate a new replacement for the screen or LCD panel on their Apple MacBook Pro. It is also possible for you to swap the screen or panel themselves with the proper accessories. Keep in mind that different screens or LCD panels used by the MacBook Pro will depend upon the model; many affordable options are available on eBay.
MacBook Pro - These are the original MacBook Pros made from 2006 to 2012. They come in three sizes: 13-inch, 15-inch, and 17-inch measured diagonally from the top-left to bottom-right corners. The model name, MacBook Pro, is written on the bezel beneath the screen, and the power button is located on the upper right corner of the chassis. Depending on the type of damage, it is possible to repair these Macs by replacing only the glass panel or LCD. In some cases, both panels need to be replaced to display properly.
MacBook Pro with Retina Display - The 13-inch and 15-inch Apple MacBook Pro Retina models were introduced in 2012 and feature much greater resolution displays and more powerful hardware than their predecessors. Retina Macs can be identified by their thinner chassis, lack of the name on the screen bezel, and the placement of the power button on the keyboard instead of on the chassis. If the screen on the Retina model is damaged, the entire display assembly must be replaced.
If your Mac"s screen is not performing as intended, there are a few symptoms that indicate that critical damage has occurred. Many Apple computers feature a glass panel atop an LCD panel, both of which may undergo damage. When damage occurs requiring screen replacement, a simple search on eBay will help you find what you need. Some common repairable issues include:
Cracks - These are some of the most easily identifiable forms of display damage. Cracks, similar to those seen in a broken windshield, are the result of blunt force damage to the glass of the MacBook. They can occur after the laptop has been dropped or banged. Cracks are easily observable whether the machine is powered on or off.
Distorted image - Visual anomalies include lines, unusual coloration, and blotches of black or distorted colors on an otherwise clear image on the screen. These distortions may occur after the device has undergone physical damage and can only be seen when the Mac is powered on. If you have a distorted image and cracks, it is possible that both panels of your MacBook are damaged.
Black display - If your Apple MacBook"s screen is totally black, it can be more difficult to determine the cause. While damage to the display is a definite possibility, this can also be caused by other hardware issues, such as a power supply failure or problems with software.
A few MacBook users have reported a potentially serious issue with Apple’s M1 MacBooks. Stories of cracked LCD screens on Apple’s M1 MacBook Air and M1 MacBook Pro, which launched in November 2020, have appeared in several places online.
Discussion threads about this problem popped up back in July 2021 on Apple’s Support Community and Reddit, with multiple users reporting similar incidents. These people opened up their laptop lids to find a cracked screen, black lines, and discoloration. The reason for the MacBook cracked screens still isn’t clear, with these folks reporting normal routine usage and no external damage whatsoever.
“I bought a MacBook Air M1 6 months ago and the screen cracked for no apparent reason. I left my computer on the top of my desk during the night and the next day I opened it the screen had two small cracks on the right which damaged the functioning of the screen. I contacted an authorized Apple center which told me Apple warranty would not cover it as it is a contact point crack; as if I have left something the size of a rice berry between the screen and the keyboard. It is absurd as I have nothing like it on my desk and the computer was properly closed as usual and didn’t move the whole night.”
Based on these reports, there is no single apparent cause for the cracks. Users have reported no external damage, pressure, or force applied to their device. A probable cause for the cracks could be debris present between the screen and Mac’s body while the screen was shut. This could have caused the crack in the screen, especially if the owner forcefully shut the laptop lid.
A cracked screen from debris is always a possibility with laptops, given their portable nature. However, it seems that the exact culprit is too small for affected users to have seen or noticed. This seems plausible since Apple has previously warned MacBook owners not to attach webcam covers to their laptops—since the cover creates an additional gap between the screen and the body, it may cause cracks.
Another speculation on the cause of the cracks is the frame of the MacBook. It is possible that the frame holding the screen is too weak to properly safeguard it from the torque force experienced when it’s closed or carried around.
However, we think this is unlikely, as the design of the current M1 MacBook Air and Pro is the same as the previous generation. We haven’t seen any widespread complaints of any screen-cracking issues in that generation, so the chance of it only happening on the new model is low.
Unless the damage is minor, a cracked screen will likely result in a dead screen, rendering your device unusable. As such, you’ll want to get it repaired quickly. Your best bet is to go to an Apple Store or Apple Authorized Repair Center for a MacBook screen replacement or device replacement.
Some people have gotten lucky and were offered a free repair or replacement of their system. However, Apple support has told most victims of this issue that they are responsible, so the damage is not covered by the machine’s warranty. Charges vary between $400 and $800 for a new LCD panel installation.
If your Mac is covered under AppleCare+, the cost should be substantially less. A cracked screen with AppleCare+ currently costs $99 to repair. AppleCare also covers two incidents of accidental damage, which should include this specific issue.
AppleCare+ extends the included coverage to three years from one year, though you can also add onto your AppleCare+ coverage if needed. It includes two physical damage repairs every 12 months, with an additional charge of $99 for replacing the screen or outside the laptop.
AppleCare+ currently costs $199 for the M1 MacBook Air and $249 for the M1 MacBook Pro M1. If you compare this to your initial investment of at least $1,000 (depending on which MacBook you’ve purchased), it’s not too bad. In addition, this plan can save money in the long run if you’re particularly accident-prone. We would recommend purchasing protection if it fits your budget, especially if you can’t afford to pay for repairs.
Apple hasn’t released an official statement on the matter, nor has it introduced a repair or replacement program for affected Macs. Hopefully, Apple will soon acknowledge the issue and the cause behind it, along with a cheaper repair program for users affected by the random screen cracks. It’s already possible to see if your Mac has been recalled for some reason, which includes special cases like this.
Bursor & Fisher regarding the M1 MacBook cracked screens. Currently, Apple hasn’t posted any specific guidance on the issue, but that might change with the outcome of this lawsuit.
It’s a smart idea to keep your device clean and free of dust. Dust that accumulates on or in your MacBook can cause various issues, such as unexpected shutdowns, excessive fan noise, poor performance, and more. Thus, keeping your device clean and free from dust is vital to it running properly.
See how to remove dust from your MacBook or iMac for a guide on keeping your device clean. Otherwise, you should always avoid putting anything on your laptop’s keyboard, such as coins or your keys. It’s all too easy to slam your laptop’s screen and forget that something was under it.
An unknown issue is causing M1 MacBook screens to crack and, currently, there is no known fix apart from getting the screen replaced. If you happen to face the issue, your best bet is to take your system to an Apple Store and get it fixed. We hope Apple will publicly address the issue soon.
Replace your own Macbook display screen or contact our repair center for our Macbook Pro and Macbook Air screen repair options! Either option will save you hundreds of dollars compared to other companies.
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