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I haven"t found a complete reference of Dell"s proprietary IPMI commands, but according to the documentation I found here, the first invocation of ipmitool puts the supplied string into one of the display"s registers, and the second one flips the display buffer to actually show this.
If your Dell EMC PowerEdge system is equipped with an LCD panel, it can be used to configure or view the iDRAC IP address of the system. The LCD panel is available only on an optional front bezel.
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When it comes to the dell servers, there are 2 ways to clear the event log. One of them does NOT require a restart, which is nice if your server is up and running. If your server is not booting into the OS, or if the iDRAC web interface is not working, there is a 2nd way involving the hardware that requires a restart. Let"s go through each method one at a time.
This method is great if you don"t want to restart your server, your iDRAC is configured with a known IP address, and you"re machine is up and running. You can do this method without internet access, as long as you can access your server via an IP address.To do this, the first step is to log into the IP address using your web browser. Mine is set to the default setting, which is 192.168.0.120.
Click “clear log”. At this point, your event log should be cleared. You can log out of the iDRAC if you have nothing else to do here. Wait a few minutes, and the LCD screen on the front of your machine should go from Amber to the standard blue, indicating that there are no persistent errors at the moment. If after a few minutes, the screen is still amber, make sure to go through the errors using the buttons on the screen. If you are still getting an error, it could be that the problem is persistent and something in your machine is not ideal and needs to be fixed before clearing the event log, which will bring the screen back to standard blue. An example of this would be if your raid cables were missing or plugged into the wrong ports. In that instance, the LCD Amber error light will not go away until the machine has detected new Raid cables in the machine and then the machine is rebooted again.
One last thing to note here is that if you open the lid on your server, but have no other errors when your machine boots up, you will get an Amber LCD screen for only a minute while the machine boots, and the error will say “intrusion”, but this will go away after about a minute and the LCD screen will go back to blue.
2nd Method: Hardware way, using Ctrl + E on bootupFor this method, the first thing we need to do is restart the server. Make sure you have your company’s permission before you continue.
Then you will get to the next POST screen, which displays all the information of your machine and starts listing options. The option you are looking for will say “Press Ctrl + E to enter remote access setup within 5 seconds...” at the bottom of your screen. Press Ctrl + E immediately when you see that.
After 10 seconds, you will be given two options, to either view or clear the event log. You can clear it if you want, but this is a GREAT opportunity to see what is in the event log. If you are having issues with your server hardware, this is a great place to start looking, but if you simply need to clear it, just use the clear option and hit enter. Clearing the log should be instantaneous.
Once it"s cleared, hit escape until you exit the Remote Access screen. At this point, your machine will continue to boot up as normal. Your LCD screen should go back to the standard blue soon, if there are no persistent errors. If it remains Amber after a minute, use the arrows on the LCD screen to see what errors are still coming up.
2nd Method: Hardware way, using F2 on bootup( 12th and 13 Gen)For this method, the first thing we need to do is restart the server. Make sure you have your company’s permission before you continue.
Then you will get to the next POST screen, which displays all the information of your machine and starts listing options. You are going to want to Press F2 at the end of POST.
Once it"s cleared, hit escape until you exit the Remote Access screen. At this point, your machine will continue to boot up as normal. Your LCD screen should go back to the standard blue soon, if there are no persistent errors. If it remains Amber after a minute, use the arrows on the LCD screen to see what errors are still coming up.
This finalizes the steps you should take to clear the event log on the Dell PowerEdge 12th and 13th Generation.(Models: R720, R720xd, R730, R730xd, R820, R830, R920, R930)
I recently bought a pair of these servers to take over VMware duties from a pair of HP ProLiant DL380 G5 servers. Having had a few bad Dell experiences years ago I had stopped buying PowerEdge machines as I considered their design to be inferior (think PE1850) but I’m pleasantly surprised by these R710 machines.
In the server’s own BIOS options there is a Custom LCD field but entering text here and restarting doesn’t change the panel – it still just shows the Service Tag. Strangely, the iDRAC BIOS doesn’t offer you any control here at all, it just lists what the custom string currently is.
To make matters worse, I had accidentally got the desired result on one of the servers, but couldn’t get the second one configured. The answer lies with the buttons next to the LCD. Though you can view IP settings, temperature, power usage, etc., there is also a Setup option. With 48GB of RAM, each POST of the machine takes about 5 minutes so I had been too cautious to mess about with these options in case I undid some of my initial iDRAC config. I assumed that they would only provide a subset of the BIOS options. Wrong! You needto use the panel – even the iDRAC WebUI doesn’t seem to configure the LCD screen.